Sr. Product Designer (Remote)

📍 Job Overview

Job Title: Sr. Product Designer

Company: Rula

Location: Los Angeles, California, United States (Remote)

Job Type: FULL_TIME

Category: Product Design / Operations Technology

Date Posted: 2026-08-15

Experience Level: 5-10 Years

Remote Status: Remote Solely

🚀 Role Summary

• Spearhead the design of critical administrative tools and intelligent experiences for mental health providers, directly impacting their daily workflows and clinical decision-making capabilities.

• Drive 0→1 product initiatives from initial concept through to robust execution, demonstrating a high degree of ownership and strategic foresight in product development.

• Proactively identify and address opportunities for innovation, particularly in leveraging AI to enhance care delivery and streamline practice management for mental health professionals.

• Collaborate closely with cross-functional teams, including Product, Engineering, Clinical, and Research, to ensure seamless integration of design vision with technical feasibility and clinical efficacy.

📝 Enhancement Note: While the title is "Sr. Product Designer," the description emphasizes designing "tools therapists use every day, streamlining administrative work and building intelligent experiences." This indicates a strong operational focus within the product design role, requiring an understanding of workflow optimization and efficiency gains, which are core to Revenue and Sales Operations. The emphasis on 0→1 products and ownership suggests a need for strategic thinking and end-to-end responsibility often found in senior operations roles.

📈 Primary Responsibilities

• Design and iterate on user interfaces and experiences for provider-facing tools that enhance productivity and reduce administrative burden.

• Develop comprehensive user flows and wireframes for complex, multi-step workflows, ensuring intuitive navigation and efficient task completion.

• Translate ambiguous problems into actionable design solutions, incorporating AI strategically to offer intelligent assistance and insights to providers.

• Conduct user research and synthesize findings to deeply understand provider needs, pain points, and opportunities for workflow improvement.

• Create high-fidelity prototypes and detailed design specifications for engineering handoff, ensuring clarity and alignment on design intent.

• Contribute to and potentially help build enterprise-grade design systems, ensuring consistency and scalability across Rula's provider platform.

• Collaborate with compliance and policy partners to ensure designs meet regulatory requirements and high-trust domain standards within healthcare.

• Champion accessibility best practices to ensure all provider tools are usable by individuals with diverse needs.

📝 Enhancement Note: The responsibilities highlight a significant focus on workflow optimization and operational efficiency, which are key concerns for Sales Operations and Revenue Operations professionals. The need to design "tools therapists use every day, streamlining administrative work" directly translates to optimizing operational processes within a healthcare context.

🎓 Skills & Qualifications

Education: Not specified, but a Bachelor's degree in Design, HCI, Computer Science, or a related field is often preferred for senior roles.

Experience: 5+ years of professional experience in Product Design, with a proven track record of shipping products. Demonstrated success in designing and optimizing multi-step workflows for productivity tools, operations platforms, or business software is essential.

Required Skills:

• 5+ years of professional experience in Product Design.

• Strong portfolio demonstrating shipped products and end-to-end design ownership.

• Proven success in designing and optimizing multi-step workflows for productivity tools, operations platforms, or business software.

• Experience collaborating cross-functionally with product, engineering, operations, and compliance/policy partners.

• Mastery of Figma for end-to-end product design, prototyping, and system-level thinking.

• Strong communication skills, with the ability to articulate tradeoffs and document workflow logic clearly.

• High level of ownership, with extensive experience managing product design from problem identification to feature evolution. Preferred Skills:

• Experience in high-trust, platform domains such as healthcare, fintech, and enterprise systems.

• Experience designing for business or practice management teams with complex, dynamic workflows.

• Comfort translating ambiguous problems into lightweight, AI-enabled experiences.

• Experience conducting user research specifically with business or practice owners to identify workflow friction.

• Experience contributing to or building enterprise-grade design systems.

• Familiarity with accessibility requirements for finance/healthcare experiences.

📝 Enhancement Note: The emphasis on "optimizing multi-step workflows for productivity tools, operations platforms, or business software" and "driving measurable gains in workflow efficiency" strongly aligns with the core competencies of operations roles. Candidates with experience in sales operations, revenue operations, or GTM operations will find these requirements highly relevant.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase 3-5 case studies that demonstrate end-to-end product design ownership, from problem discovery to shipped product and iteration.

• Highlight specific examples of designing and optimizing complex, multi-step workflows within productivity or operations platforms.

• Include projects where you strategically integrated AI or intelligent features to improve user efficiency or decision-making.

• Clearly articulate your design process, including user research methodologies, problem framing, ideation, prototyping, and iteration strategies.

• Demonstrate proficiency in Figma for wireframing, prototyping, and creating design systems.

• Quantify impact where possible, showcasing measurable gains in workflow efficiency, task reduction, or user satisfaction. Process Documentation:

• Provide examples of how you document workflow logic and design decisions for cross-functional alignment.

• Include case studies that illustrate your approach to translating ambiguous problems into structured design solutions.

• Showcase experience collaborating with engineering and product teams to ensure accurate implementation of designed workflows.

📝 Enhancement Note: For operations candidates, this section is critical. The portfolio should emphasize process optimization, system design, and quantifiable improvements. Case studies demonstrating the impact of design on operational efficiency, task completion rates, and user productivity will be highly valued.

💵 Compensation & Benefits

Salary Range: $180,000 - $221,000 USD per year.

Benefits:

• 100% remote work environment (must be based in the United States, excluding Hawaii).

• Comprehensive health benefits: Medical, dental, and vision insurance.

• Life insurance and disability insurance.

• Flexible Spending Account (FSA) / Health Savings Account (HSA) options.

• 401(k) plan access for retirement savings.

• Generous paid parental leave for all parents.

• Employee Assistance Program (EAP) for mental and physical health support.

• Quarterly department stipend for team-building or gatherings.

• Home office stipend for new hires and a $50 monthly stipend for internet/cell phone expenses.

• $50/month wellness stipend as part of the "Wellness at Rula" program.

• Generous time-off policies, including 2 company-wide shutdown weeks per year.

Working Hours: Full-time (40 hours per week) with flexibility to support a healthy work-life balance.

📝 Enhancement Note: The salary range provided is competitive for a Senior Product Designer role in the US, especially for remote positions. The benefits package is robust, with a strong emphasis on employee well-being and remote work support, which are attractive to operations professionals seeking a balanced work environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Mental Healthcare Technology (SaaS)

Company Size: While not explicitly stated, the mention of "remote-first" and hiring across "most U.S. states" suggests a growing, likely mid-sized to large organization. The presence of a dedicated "Provider Team" and emphasis on AI points to a tech-forward and mission-driven company.

Founded: The company's founding date is not provided, but its focus on modernizing mental healthcare and leveraging AI indicates a relatively recent or innovative establishment.

Team Structure:

• The role is within the "Provider Team," which is dedicated to supporting mental health providers.

• This team likely includes Product Managers, Engineers, Clinical Specialists, Researchers, and other Designers.

• Collaboration is expected to be highly cross-functional, involving close partnership with Product, Engineering, Clinical, and Research departments. Methodology:

• Emphasis on a "remote-first" culture, fostering asynchronous communication and strong documentation practices.

• Data-driven decision-making, with a focus on measurable outcomes and workflow efficiency.

• Strategic integration of AI to enhance product capabilities and user experiences.

• Commitment to treating the "whole person" and reducing the stigma around mental health.

Company Website: https://www.rula.com/

📝 Enhancement Note: Rula's mission to improve mental healthcare is a strong differentiator. For operations professionals, this mission-driven environment can be highly motivating. The "remote-first" approach and emphasis on modern technology (AI, SaaS) suggest a dynamic and forward-thinking operational landscape.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as Senior Product Designer. In an operations context, this equates to a senior individual contributor role with significant autonomy and influence over product strategy and execution. The expectation to own products from "0→1" and have a "high level of ownership" signifies a role that requires strategic thinking and end-to-end responsibility, similar to a Senior Operations Analyst or Manager who drives key initiatives.

Reporting Structure: While not explicitly stated, a Senior Product Designer typically reports to a Design Lead, Head of Design, or potentially a Director of Product within a product-focused organization. In a cross-functional team, they would also work closely with Product Managers and Engineering Leads.

Operations Impact: The impact of this role is significant, directly affecting the efficiency and effectiveness of mental health providers. By streamlining administrative tasks and providing intelligent tools, this designer will enable providers to focus more on patient care, thereby enhancing the overall quality and accessibility of mental healthcare services. This operational improvement has a direct correlation to the company's mission and scalability.

Growth Opportunities:

• Skill Specialization: Deepen expertise in designing for complex workflows, AI-driven experiences, and high-trust domains like healthcare.

• Leadership Potential: Opportunity to mentor junior designers, lead design initiatives, and potentially move into a Design Lead or Managerial role as the company grows.

• Strategic Influence: Contribute to the strategic direction of Rula's provider platform and influence the future of mental healthcare delivery through product design.

• Cross-functional Expertise: Develop a strong understanding of product management, engineering processes, clinical operations, and research methodologies within a tech environment.

📝 Enhancement Note: For operations professionals, this role represents an opportunity to leverage design thinking to solve operational challenges. The growth path suggests moving from individual contribution to strategic leadership, with a focus on driving operational excellence through technology.

🌐 Work Environment

Office Type: Rula is a "remote-first" company. This means there is no central physical office for this role; work is performed remotely.

Office Location(s): Employees must be based in the United States, with the exception of Hawaii. The role is designed to accommodate various time zones within the US.

Workspace Context:

• A fully remote setup requiring self-discipline and strong time management skills.

• Access to digital collaboration tools and platforms for seamless remote interaction.

• A culture that supports work-life balance, with considerations for personal commitments.

• Opportunities for virtual team-building activities and community engagement through Employee Resource Groups.

Work Schedule: Full-time, 40 hours per week. The remote-first nature allows for some flexibility in scheduling, provided work is completed and team collaboration needs are met. The company emphasizes supporting a healthy work-life balance.

📝 Enhancement Note: The remote-first environment is a key aspect. Operations professionals often thrive in structured remote settings that provide clear expectations for communication and output, while offering flexibility. The emphasis on work-life balance and stipends for home office setup are significant advantages.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio by the hiring team to assess qualifications and experience.

• Portfolio Presentation & Discussion: A deep dive into your portfolio, focusing on case studies that demonstrate your ability to design complex workflows, ownership, and strategic thinking. Expect to discuss your process, design decisions, and the impact of your work.

• Cross-functional Interviews: Interviews with Product Managers, Engineers, and potentially Clinical stakeholders to assess collaboration skills, technical understanding, and cultural fit.

• Design Challenge (Potential): You may be asked to complete a design exercise or tackle a specific problem statement to evaluate your problem-solving and design skills in a practical context.

• Final Interview: Likely with a senior leader to discuss overall fit, strategic alignment, and career aspirations.

Portfolio Review Tips:

• Focus on Operations Impact: Select case studies that clearly demonstrate how your designs improved efficiency, reduced friction in workflows, or solved operational challenges for users. Quantify results whenever possible (e.g., "reduced task completion time by X%").

• Showcase Workflow Design: Explicitly highlight projects where you designed or optimized multi-step processes, detailing the complexity and your approach to simplification.

• Demonstrate Ownership: Clearly articulate your role and contributions from conception to launch and beyond. Emphasize proactive problem-solving and strategic thinking.

• Figma Proficiency: Be prepared to walk through your Figma files, explaining your system design thinking, prototyping capabilities, and collaboration methods within the tool.

• AI Integration: If applicable, showcase how you've incorporated AI or intelligent features and the rationale behind those decisions.

• Tailor to Rula: Research Rula's mission and target users (mental health providers) and subtly tailor your presentation to resonate with their needs and challenges.

Challenge Preparation:

• Workflow Analysis: Practice dissecting complex processes and identifying areas for design improvement. Think about how to simplify, automate, or enhance user experience within these workflows.

• Problem Framing: Be ready to articulate how you would approach an ambiguous problem, define requirements, and translate them into design solutions.

• AI Application: Consider how AI could be used to solve common operational pain points in healthcare or productivity tools.

• Communication: Practice articulating your design rationale, tradeoffs, and potential impact clearly and concisely.

📝 Enhancement Note: The emphasis on workflow optimization and operational impact in the portfolio review tips is crucial for operations candidates. This role bridges design and operations, so demonstrating an understanding of efficiency, process improvement, and user productivity is key.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Mastery is explicitly required for end-to-end product design, prototyping, and system-level thinking. This will be the primary tool for design creation and collaboration.

• Prototyping Tools: Within Figma or potentially other integrated tools for interactive prototypes.

Analytics & Reporting:

• While not explicitly listed, expect to work with data from product analytics tools (e.g., Amplitude, Mixpanel) to understand user behavior and measure the impact of designs.

• Reporting on design impact may involve collaboration with Product Managers who utilize these tools. CRM & Automation:

• Not directly relevant for the designer's core tools, but understanding how provider data is managed within a CRM or practice management system would be beneficial for designing integrated solutions.

• Familiarity with how automation impacts workflows is key to designing efficient tools.

📝 Enhancement Note: Proficiency in Figma is non-negotiable. For operations candidates, demonstrating an understanding of how design impacts operational tools and potentially how to interpret data from analytics platforms to inform design decisions would be advantageous.

👥 Team Culture & Values

Operations Values:

• Mission-Driven: A strong commitment to improving mental healthcare and reducing stigma, driving a sense of purpose in daily work.

• User-Centricity: Deep focus on understanding and serving the needs of mental health providers to improve their practice and patient care.

• Innovation & AI Integration: Embracing new technologies, particularly AI, to create smarter, more efficient solutions.

• Collaboration & Transparency: Open communication, clear documentation, and cross-functional partnership are essential in a remote-first environment.

• Ownership & Accountability: Taking responsibility for projects from start to finish and driving them to successful outcomes.

• Well-being: A company culture that prioritizes employee well-being through comprehensive benefits and supportive policies.

Collaboration Style:

• Remote-First & Asynchronous: Expect to communicate and collaborate primarily through digital channels, with an emphasis on clear documentation and asynchronous updates to accommodate different schedules.

• Cross-functional Partnership: Close working relationships with Product, Engineering, Clinical, and Research teams are vital for success.

• Feedback-Oriented: A culture that encourages constructive feedback to continuously improve designs and processes.

• Data-Informed: Decisions are expected to be backed by user research and product analytics data.

📝 Enhancement Note: The emphasis on mission, user-centricity, and innovation aligns well with the culture often found in high-performing operations teams. The remote-first collaboration style requires strong self-management and communication skills.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Ambiguity: Translating broad company goals and complex user needs into concrete, actionable design solutions, especially in a rapidly evolving healthcare tech landscape.

• Balancing User Needs with Technical Constraints: Ensuring that innovative designs are feasible within engineering limitations and operational realities.

• AI Integration Strategy: Effectively incorporating AI in a way that is genuinely helpful and not just a buzzword, ensuring ethical considerations and user trust.

• Cross-functional Alignment: Navigating diverse stakeholder priorities and ensuring buy-in for design decisions across Product, Engineering, and Clinical teams.

• Remote Collaboration: Maintaining strong team cohesion and effective communication in a fully remote setting.

Learning & Development Opportunities:

• Domain Expertise: Gain in-depth knowledge of the mental healthcare industry and the specific operational challenges faced by providers.

• AI in Design: Become proficient in designing user experiences that leverage AI for enhanced productivity and decision-making.

• Design Systems: Contribute to or build robust design systems for enterprise-level applications.

• Strategic Product Development: Grow skills in taking products from initial concept through to successful market launch and iteration.

• Leadership and Mentorship: Opportunities to guide design direction and mentor junior team members.

📝 Enhancement Note: For operations professionals, these challenges and growth opportunities highlight the chance to apply operational thinking to design problems, enhance strategic decision-making capabilities, and develop expertise in leveraging technology for efficiency and impact.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you took a 0→1 product from concept to execution. What was your process, and what were the key challenges?" (Focus on ownership, process, and problem-solving.)

• "How would you approach designing a workflow for a mental health provider to [specific task, e.g., manage patient intake, schedule appointments, document sessions]? What are the key considerations for efficiency and user experience?" (Demonstrate workflow design skills and understanding of provider needs.)

• "Rula is looking to strategically integrate AI into its provider tools. How would you approach designing an AI-powered feature that assists providers with clinical decision-making or administrative tasks?" (Showcase AI design thinking and ethical considerations.)

• "Tell me about a complex workflow you designed or optimized. What was the problem, what was your solution, and what was the measurable impact on efficiency or user satisfaction?" (Highlight workflow optimization, impact quantification, and your design process.) Company & Culture Questions:

• "Why are you interested in Rula and our mission to improve mental healthcare?" (Research Rula's mission, values, and recent news.)

• "How do you approach collaboration in a remote-first environment? Describe your experience working with product, engineering, and clinical teams." (Emphasize communication, documentation, and cross-functional partnership.)

• "How do you ensure your designs are accessible and inclusive, particularly for users in high-trust domains like healthcare?" (Showcase understanding of accessibility standards and user empathy.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, the design process, your solutions, and the outcome/impact. Use a consistent framework.

• Highlight Workflow Optimization: Specifically call out how your designs streamlined processes or improved operational efficiency. Use visuals to illustrate complex flows.

• Quantify Impact: Present metrics that demonstrate the success of your designs (e.g., reduced time, increased completion rates, improved user satisfaction scores).

• Showcase Figma Skills: Be prepared to navigate your Figma files, explaining your approach to components, systems, and prototyping.

• Connect to Rula's Mission: Frame your experience and projects in a way that shows how you can contribute to Rula's goals of making mental healthcare work for everyone.

📝 Enhancement Note: For operations candidates, frame your experience in terms of process improvement, efficiency gains, and system design. Use operational terminology where appropriate to describe the problems and solutions you've tackled.

📌 Application Steps

To apply for this Sr. Product Designer position:

• Submit your application through the provided link on Ashby.

• Curate Your Portfolio: Select 3-5 strong case studies that best showcase your experience with workflow optimization, 0→1 product development, and strategic AI integration. Ensure these highlight your Figma skills and quantifiable impact.

• Tailor Your Resume: Emphasize your experience in designing productivity tools, operations platforms, and cross-functional collaboration. Use keywords from the job description such as "workflow optimization," "system-level thinking," and "0→1 product."

• Prepare Your Narrative: Practice articulating your portfolio case studies, focusing on the problem, your process, the solution, and especially the operational impact and business outcomes. Be ready to discuss your ownership and strategic contributions.

• Research Rula: Understand their mission, values, and the challenges faced by mental health providers. Prepare thoughtful questions about their product strategy and operational goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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