Sr Product Designer (MANTL)

📍 Job Overview

Job Title: Sr. Product Designer (MANTL)

Company: Alkami Technology

Location: United States (Remote)

Job Type: Full-time

Category: Product Design / UX/UI Operations

Date Posted: September 8, 2026

Experience Level: Mid-Senior Level (3-6 years)

Remote Status: Fully Remote

🚀 Role Summary

• Shape the user experience for account opening processes within the MANTL product, a key origination solution for banks and credit unions.

• Drive the design of intuitive, scalable, and user-centric digital experiences that enhance customer confidence and ease of use in financial transactions.

• Collaborate closely with Product Management and Engineering teams on the Deposits Team to define user problems, explore innovative solutions, and deliver market-leading designs.

• Contribute to and expand the company's Design System, ensuring consistency, quality, and efficiency across all user touchpoints and product interfaces.

📝 Enhancement Note: While the title is "Sr. Product Designer," the core responsibilities and emphasis on contributing to design systems, partnering with product and engineering, and shipping products to market align with a role that requires a strong operational understanding of the product development lifecycle, particularly within a SaaS environment. The focus on "origination solution" and "account opening" points to a specialized area within fintech operations.

📈 Primary Responsibilities

• Design and prototype user-friendly interfaces for account opening and origination workflows, ensuring compliance with financial industry standards and best practices.

• Conduct user research, including contextual inquiry and evaluative methods, to deeply understand user needs, pain points, and behaviors within the banking and credit union sector.

• Translate complex user and business requirements into elegant, scalable design solutions that leverage existing design system components.

• Actively participate in cross-functional agile product development teams, providing design expertise and ensuring seamless integration of design solutions with engineering implementations.

• Present design concepts, prototypes, and rationale clearly and confidently to stakeholders, product teams, and engineering partners, fostering shared understanding and driving informed decision-making.

• Advocate for user needs and best practices in design, influencing product strategy and roadmap through research-backed insights and compelling design proposals.

• Contribute to the ongoing development and refinement of the company's Design System, ensuring its usability, scalability, and alignment with product vision.

📝 Enhancement Note: The responsibilities highlight a proactive, research-driven approach to design, emphasizing collaboration and the operational integration of design within agile development cycles. This involves not just aesthetic design but also strategic input into product direction based on user insights and market trends.

🎓 Skills & Qualifications

Education:

• Bachelor's or Master's degree in Graphic Design, Human-Computer Interaction (HCI), UX Design, or a related field.

• Equivalent practical work experience will also be considered, demonstrating a strong foundation in design principles and methodologies. Experience:

• 3-6 years of professional experience designing world-class applications, with a proven track record of shipping successful products to market.

• Demonstrated experience in Enterprise SaaS environments.

• Experience building products specifically for Loans or Deposit Products is a significant advantage. Required Skills:

• Proficiency in modern design and prototyping software, with a strong preference for Figma.

• Experience contributing to and actively utilizing a shared Design System to ensure consistency and quality.

• Proven experience in conducting and synthesizing user research, employing methods such as contextual inquiry and various evaluative research techniques.

• Experience working as an embedded member within cross-functional agile product development teams, collaborating closely with Product Managers and Engineers.

• Strong systems thinking capabilities, enabling the skillful application of design to solve complex user and business needs in scalable ways.

• Ability to confidently present designs and articulate design decisions and rationale to diverse audiences, including cross-functional teams and stakeholders.

• Proficiency in AI-enabled design workflows, leveraging technology to enhance design processes and outcomes. Preferred Skills:

• Background in financial technology (Fintech) and services.

• Experience designing for banking or credit union specific products, particularly in account opening or origination solutions.

• Familiarity with data analysis and performance metrics to inform design decisions and measure impact.

📝 Enhancement Note: The requirements emphasize a blend of technical design skills, user-centric research methodologies, and collaborative operational experience within agile SaaS environments. The preference for Figma and AI-enabled design workflows indicates a forward-looking approach to design operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio showcasing 3-6 years of design work, with clear demonstrations of your design process from problem identification to final shipped product.

• Case studies that highlight your impact on user experience and business outcomes, supported by data and metrics where possible.

• Examples of designs for complex applications, preferably within Enterprise SaaS or financial services, demonstrating your ability to handle intricate user flows and requirements.

• Evidence of your contribution to or utilization of Design Systems, showcasing your understanding of design consistency and scalability.

• Prototypes created using modern tools (Figma preferred) that illustrate your ability to communicate design intent and interaction. Process Documentation:

• Case studies should detail the user research methodologies employed, outlining how insights were gathered and synthesized.

• Documentation of how you collaborated with Product Managers and Engineers, including examples of problem-solving and decision-making within an agile framework.

• Explanation of how you leveraged or contributed to a Design System, including considerations for component reusability and system scalability.

• Demonstrations of your approach to iterative design, including how feedback was incorporated and how designs were refined.

• Examples of presenting design decisions and rationale, showcasing clear communication and stakeholder alignment strategies.

📝 Enhancement Note: The emphasis on a portfolio that demonstrates process, impact, and collaborative experience is critical for this role. Candidates should be prepared to walk through their design thinking, research methods, and how their work contributed to product success and operational efficiency within a SaaS context.

💵 Compensation & Benefits

Salary Range: $148,000 - $185,000 per year

Benefits:

• Remote-first work environment, offering flexibility and work-life balance.

• Unlimited Paid Time Off (PTO), empowering employees to manage their time effectively.

• 401(k) retirement plan with employer match, supporting long-term financial security.

• Comprehensive health, dental, and vision insurance plans.

• Opportunities for professional development and continuous learning.

• Inclusive and supportive company culture recognized for its growth and employee well-being.

Working Hours: Standard full-time hours (approximately 40 hours per week), with flexibility expected to meet project deadlines and collaboration needs within the remote environment.

📝 Enhancement Note: The salary range is competitive for a Senior Product Designer role in the US tech market, especially for a remote position with a company known for its growth in the fintech sector. The benefits package, particularly the remote-first approach and unlimited PTO, aligns with attracting top talent in the current job market.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically focused on providing a digital sales and service platform for U.S. banks and credit unions. The company operates within the Financial Technology (Fintech) sector, enabling digital transformation for financial institutions.

Company Size: Alkami Technology is a rapidly growing SaaS company, indicated by its consistent recognition as a "fastest growing SaaS company in the U.S." and its multiple "Best Place to Work" accolades.

Founded: Founded in 2009, Alkami has a history of innovation and growth, positioning itself as a leader in the digital banking platform space.

Team Structure:

• The role is part of the MANTL product team, focusing on origination solutions, specifically account opening for banks and credit unions.

• You will be an embedded member of a cross-functional agile product development team, working closely with Product Managers and Engineers.

• You will be part of a "tight-knit team of Product Designers" who value collaboration, shipping high-quality products, and a transparent critique culture. Methodology:

• Data-Informed Design: The company emphasizes data-informed approaches to drive action and product development, aligning with the need for data-driven design decisions.

• Agile Development: The team operates within an agile framework, requiring designers to be adaptable and collaborative in iterative development cycles.

• Design System Integration: A core aspect of the design process involves leveraging and contributing to a shared design system for consistency and efficiency.

Company Website: https://www.alkami.com/

📝 Enhancement Note: Alkami's culture is highlighted as intentional, growth-oriented, and employee-focused, with strong recognition for its positive work environment. The fintech industry context is crucial for understanding the specific challenges and opportunities in designing for financial institutions.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a level of expertise and autonomy. It requires not just execution but also strategic input, influencing product direction, and mentoring junior team members implicitly through collaboration and best practice demonstration.

Reporting Structure: You will report into a Product Design leadership structure, likely within the MANTL product group. You will work closely with Product Managers and Engineers on your team, fostering a collaborative, integrated workflow.

Operations Impact: Your work directly impacts the core business functions of banks and credit unions by streamlining customer acquisition through account opening. This has a direct correlation to revenue generation for Alkami's clients and Alkami's platform adoption.

Growth Opportunities:

• Skill Specialization: Deepen expertise in financial technology product design, specifically in origination and customer onboarding workflows.

• Design Leadership: Potential to grow into a Lead Product Designer role, taking on more strategic ownership, mentoring junior designers, and shaping design vision.

• Cross-Functional Influence: Develop stronger product strategy contributions by working closely with Product Management and Engineering, potentially moving towards Product Design Manager roles.

• Design System Leadership: Take a leading role in the evolution and governance of Alkami's Design System, becoming a subject matter expert.

📝 Enhancement Note: The role offers a clear path for growth within product design, with opportunities to specialize in a critical fintech area, take on leadership responsibilities, and influence product strategy, all within a fast-growing SaaS company.

🌐 Work Environment

Office Type: Alkami operates as a "remote-first" company. While specific office locations may exist, the expectation is that most positions, including this one, can be performed remotely within the United States.

Office Location(s): Primarily remote within the United States. Specific headquarters or office locations are not detailed as a primary work environment for this role, emphasizing flexibility.

Workspace Context:

• Collaborative Environment: Despite being remote, the culture emphasizes collaboration, shared understanding, and transparent critique, facilitated through digital tools.

• Operations Tools & Technology: Access to modern design and prototyping software (Figma preferred), AI-enabled design workflows, and collaboration platforms essential for remote teamwork.

• Team Interaction: Regular interaction with Product Managers, Engineers, and fellow Product Designers through virtual meetings, design critiques, and project collaboration sessions.

Work Schedule: While a standard 40-hour work week is implied, the remote-first nature and emphasis on collaboration suggest a degree of flexibility. However, designers must be available for synchronous collaboration and to meet project deadlines.

📝 Enhancement Note: The remote-first nature of Alkami is a significant aspect of its work environment, providing flexibility while maintaining a strong emphasis on team collaboration and communication through digital channels.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and portfolio for alignment with the role's requirements.

• Design Challenge/Portfolio Review: Expect a deep dive into your portfolio. You may be asked to present specific case studies, walk through your design process, and discuss your rationale behind key design decisions. A design exercise or challenge might be given to assess problem-solving skills and design approach.

• Cross-Functional Interviews: Interviews with Product Managers and Engineers from the Deposits Team to assess collaboration style, technical understanding, and ability to integrate design within an agile workflow.

• Hiring Manager/Team Interview: A final interview with the hiring manager or design lead to evaluate cultural fit, leadership potential, and overall suitability for the team.

Portfolio Review Tips:

• Quantify Impact: For each case study, clearly articulate the problem, your role, the process you followed, the solutions you designed, and the measurable impact (e.g., improved conversion rates, reduced user errors, increased user satisfaction).

• Showcase Process: Go beyond final mockups. Detail your research methods, ideation phases, iteration cycles, and how you incorporated feedback.

• Highlight Collaboration: Provide examples of how you partnered with Product Managers and Engineers, and how you navigated disagreements or differing perspectives.

• Design System Proficiency: Explicitly show how you have used or contributed to design systems, emphasizing consistency, scalability, and efficiency gains.

• Tailor to MANTL: Research the MANTL product and Alkami's existing design language. Highlight projects in your portfolio that demonstrate relevant experience in fintech, SaaS, or complex workflow design.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with the challenges of account opening in the banking and credit union sector.

• Think Systemically: Be prepared to discuss how your design solutions fit into a larger product ecosystem and adhere to design system principles.

• Articulate Trade-offs: Be ready to discuss design decisions, including the trade-offs you made and why, especially in relation to user needs, business goals, and technical constraints.

📝 Enhancement Note: The application process heavily emphasizes a portfolio that demonstrates not just design skill but also a deep understanding of the product development lifecycle, user research, and collaborative operations within an agile SaaS environment.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The preferred tool for designing and prototyping, essential for this role. Proficiency is a key requirement.

• Design System Tools: Experience with tools and processes for managing and contributing to design systems.

Analytics & Reporting:

• While not explicitly listed as a required tool, designers are expected to leverage user research and potentially analytics data to inform their designs. Familiarity with analytics platforms or reporting dashboards could be beneficial. CRM & Automation:

• Not directly applicable to the designer role, but understanding how design impacts user flows within CRM or automated processes for clients might be advantageous.

📝 Enhancement Note: Proficiency in Figma is paramount. The role implies a need to work within and contribute to a structured design system, indicating a mature design operations framework at Alkami.

👥 Team Culture & Values

Operations Values:

• Empathy & Self-Awareness: Leading from a place of understanding user needs and team dynamics.

• Collaboration & Humility: Designing as a team, valuing diverse perspectives, and being open to iteration and continuous improvement.

• Ownership & Bias for Action: Taking initiative, demonstrating a strong sense of responsibility, and navigating ambiguity proactively.

• Grit & Persistence: Working through challenges with a positive attitude and determination.

• Systems Thinking: Applying a holistic approach to solve complex problems in scalable and impactful ways.

• Transparency & Critique: Fostering an open environment for sharing work, providing constructive feedback, and learning from each other.

Collaboration Style:

• Embedded Team Member: Working as an integral part of cross-functional product and engineering teams.

• Shared Understanding: Prioritizing clear communication and collaborative problem-solving to build consensus.

• Transparent Critique Culture: Actively participating in design critiques to give and receive feedback, fostering continuous improvement.

📝 Enhancement Note: Alkami's culture values a blend of individual initiative and strong team collaboration, with an emphasis on continuous learning and user-centricity. The "design as a team" ethos is key to understanding how the design function operates within the company.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for a Regulated Industry: Navigating the complexities and compliance requirements inherent in financial services (banking and credit unions) while creating intuitive user experiences.

• Balancing Innovation with Existing Systems: Integrating new design solutions into existing banking infrastructure and ensuring seamless compatibility with legacy systems or established processes.

• Remote Collaboration Dynamics: Maintaining strong communication, cohesion, and a shared sense of purpose within a distributed, remote-first team.

• Scalability Across Diverse Clients: Designing solutions that can effectively serve a wide range of financial institutions, each with unique needs and customer bases.

Learning & Development Opportunities:

• Fintech Specialization: Gaining deep expertise in the unique design challenges and opportunities within the financial technology sector.

• Advanced Design System Contribution: Opportunities to lead or significantly influence the growth and best practices of a mature design system.

• Product Strategy Influence: Developing skills in shaping product roadmaps and influencing strategic decisions through design research and advocacy.

• Mentorship: Potential to mentor junior designers and contribute to the overall growth of the design function.

📝 Enhancement Note: The role presents opportunities to tackle complex challenges in a critical industry while offering significant avenues for professional growth and specialization within product design and fintech.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex, regulated industry like FinTech. What were the key challenges and how did you address them?" (Focus on process, research, and adherence to constraints).

• "How do you approach balancing user needs with business objectives and technical limitations in your design process?" (Showcase your problem-solving framework and trade-off analysis).

• "Walk me through a project where you significantly contributed to or utilized a design system. What was the impact?" (Highlight your understanding of scalability, consistency, and efficiency). Company & Culture Questions:

• "Based on your research, what do you see as Alkami's biggest opportunity or challenge in the digital banking space?" (Demonstrate you've researched the company and industry).

• "How do you foster collaboration and build shared understanding within a remote, cross-functional team?" (Relate to your experience with agile, product, and engineering partners).

• "How do you measure the success of your designs, and what metrics do you typically track?" (Focus on user adoption, satisfaction, efficiency, and business impact). Portfolio Presentation Strategy:

• Storytelling: Structure your case studies as narratives, clearly outlining the problem, your journey, your specific contributions, and the impactful outcome.

• Visual Clarity: Ensure your presentation is visually clean, well-organized, and easy to follow. Use high-fidelity mockups and interactive prototypes where appropriate.

• Focus on "Why": Be prepared to articulate the rationale behind every significant design decision. Why this solution? Why this approach?

• Quantify Impact: Whenever possible, present metrics that demonstrate the success of your designs (e.g., % increase in conversion, % decrease in support tickets, improved task completion time).

• Demonstrate Collaboration: Explicitly mention how you worked with Product Managers, Engineers, and other stakeholders throughout the project.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strategic, collaborative, and user-centric approach to design, backed by a strong portfolio that showcases process, impact, and relevant experience in SaaS and FinTech.

📌 Application Steps

To apply for this Sr. Product Designer position:

• Submit your application through the Alkami Technology careers portal via the provided link.

• Portfolio Customization: Curate your portfolio to prominently feature case studies that highlight your experience in Enterprise SaaS, financial technology, complex workflows (like account opening), and your contributions to or utilization of design systems. Ensure your Figma proficiency is evident.

• Resume Optimization: Tailor your resume to include keywords from the job description, such as "Product Designer," "Figma," "Design Systems," "User Research," "Agile," "SaaS," and "FinTech." Quantify achievements and responsibilities where possible.

• Interview Preparation: Practice presenting your portfolio case studies, focusing on your design process, problem-solving skills, collaborative approach, and the measurable impact of your work. Be ready to discuss your experience with AI-enabled design workflows.

• Company Research: Thoroughly research Alkami Technology, its MANTL product, and the broader fintech landscape. Understand their mission, values, and the challenges faced by banks and credit unions in digital transformation.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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