Solutions Design Manager (Supply Chain)

📍 Job Overview

Job Title: Solutions Design Manager (Supply Chain)

Company: FCS Careers Pte Ltd

Location: Singapore

Job Type: Full-Time

Category: Supply Chain Operations / GTM Operations

Date Posted: June 02, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Spearhead the end-to-end solution design process for complex supply chain and logistics challenges, aligning with Go-To-Market (GTM) strategies.

• Drive critical RFQ/RFP responses, including detailed proposal development, cost modeling, and persuasive presentations to secure new business.

• Facilitate comprehensive business requirement documentation by leading cross-functional discussions to translate client needs into actionable operational plans.

• Oversee the successful implementation and deployment of new supply chain solutions, ensuring a smooth transition from design to operational execution.

• Champion process improvement initiatives by analyzing internal operations, identifying efficiency gains, and driving business enhancement projects.

📝 Enhancement Note: While the job title is "Solutions Design Manager (Supply Chain)," its responsibilities heavily overlap with GTM Operations and Revenue Operations functions, particularly in the pre-sales and implementation phases of client solutions. The emphasis on RFQ/RFP, costing, and client requirement documentation points to a role that directly supports business development and revenue generation by designing the operational backbone for new client engagements. The "Supply Chain" aspect is the domain expertise required, but the core function is solution design within a GTM context.

📈 Primary Responsibilities

• Manage the complete solution design lifecycle for Request for Quotation (RFQ) and Request for Proposal (RFP) processes, from initial scoping to final proposal submission.

• Develop accurate and competitive costing models for proposed supply chain solutions, ensuring profitability and market competitiveness.

• Craft compelling presentations and proposals that clearly articulate the value proposition and operational capabilities to prospective clients.

• Lead detailed discovery sessions to document client business requirements, functional specifications, and operational pain points.

• Coordinate and collaborate effectively with internal stakeholders, including sales, operations, logistics engineering, IT, finance, and account management teams.

• Drive the implementation and deployment phases of new client solutions, ensuring alignment with design specifications and operational readiness.

• Oversee the seamless handover of designed solutions to the operations teams, including comprehensive training and documentation.

• Initiate and lead continuous improvement projects within existing supply chain processes to enhance efficiency, productivity, and cost-effectiveness.

• Provide support to regional teams by contributing to multi-site project governance, standardization, and successful delivery.

• Analyze internal operational data and performance metrics to identify areas for optimization and innovation.

📝 Enhancement Note: The responsibilities listed emphasize a blend of pre-sales technical expertise and project management. The "drive development and implementation of end-to-end solutions" and "Manage the solution design process during RFQ/RFP initialisation" clearly position this role within a GTM framework, directly impacting revenue by enabling new client acquisition through well-designed operational solutions. The focus on internal process analysis also highlights a continuous improvement aspect crucial for Revenue Operations.

🎓 Skills & Qualifications

Education: Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Engineering, or a related field. A Master's degree or relevant professional certifications (e.g., APICS CSCP, CLTD) would be advantageous.

Experience: A minimum of 3 years of progressive experience in supply chain and logistics environments, with a proven track record in solution design, process optimization, and project management.

Required Skills:

• Solution Design: Proven ability to design comprehensive, end-to-end supply chain and logistics solutions tailored to client needs.

• Supply Chain & Logistics Expertise: Deep understanding of warehousing, transportation, inventory management, and other core logistics processes.

• RFQ/RFP Management: Experience in managing the entire lifecycle of RFQ/RFP processes, including proposal development and costing.

• Business Requirement Documentation: Skill in eliciting, documenting, and validating complex business and technical requirements from stakeholders.

• Project Implementation & Management: Demonstrated ability to lead and manage project implementations from concept to operational handover.

• Cross-Functional Collaboration: Excellence in coordinating and collaborating with diverse internal teams (Sales, Operations, IT, Engineering).

• Costing & Financial Analysis: Proficiency in developing accurate cost models and performing financial analysis for proposed solutions.

• Stakeholder Management: Strong ability to manage relationships and communicate effectively with internal and external stakeholders at various levels.

• Process Analysis & Improvement: Experience in analyzing internal processes to identify inefficiencies and drive business improvement initiatives.

• Time Management & Prioritization: Adeptness in managing multiple assignments, prioritizing tasks, and ensuring timely delivery in a dynamic environment.

• Customer Orientation: A strong focus on understanding and meeting customer needs, with a proactive and problem-solving approach.

Preferred Skills:

• Experience with supply chain modeling and simulation tools.

• Familiarity with Warehouse Management Systems (WMS) and Transportation Management Systems (TMS).

• Knowledge of Lean Six Sigma methodologies for process improvement.

• Experience in international supply chain operations.

• Strong presentation and public speaking skills.

📝 Enhancement Note: The required skills list has been expanded to reflect the operational nature of the role, emphasizing the need for analytical rigor, process understanding, and project execution capabilities. The "customer-oriented approach" and "stakeholder management" are critical for bridging the gap between client needs and operational capabilities, a key function in GTM and Revenue Operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Solution Design Case Studies: Showcase at least 2-3 detailed case studies of complex supply chain solutions designed, highlighting the problem, your design approach, key features, and quantifiable outcomes (e.g., cost savings, efficiency gains, improved service levels).

• RFQ/RFP Response Examples: Include anonymized examples of RFQ/RFP proposals you have contributed to or led, demonstrating your ability in proposal writing, costing, and solution articulation.

• Process Improvement Documentation: Present documented examples of internal process analyses you have conducted, detailing the methodology, identified inefficiencies, proposed solutions, and implemented improvements with measurable results.

• Project Implementation Summaries: Provide concise summaries of significant supply chain projects you have managed or contributed to, focusing on your role, key deliverables, challenges overcome, and project success metrics.

Process Documentation:

• Workflow Design and Optimization: Evidence of creating detailed workflow diagrams, standard operating procedures (SOPs), and process maps for supply chain operations, along with examples of how you have optimized these workflows for efficiency.

• Implementation and Automation Methods: Documentation illustrating your approach to implementing new processes or systems, including change management strategies and any automation initiatives you have driven.

• Measurement and Performance Analysis: Examples of how you have defined KPIs, established performance dashboards, and conducted regular performance analysis for supply chain operations to track progress and identify areas for further improvement.

📝 Enhancement Note: For a role focused on solution design and implementation, a portfolio is crucial. This section outlines the specific types of documents and case studies that would best demonstrate a candidate's capabilities in designing, costing, implementing, and optimizing supply chain operations, aligning with the core responsibilities of the position.

💵 Compensation & Benefits

Salary Range: SGD 8,000 per month. This is a strong indicative salary for a mid-level manager in Singapore with specialized supply chain solution design expertise.

• Methodology: This estimate is based on the provided salary of SGD 8,000 per month and industry benchmarks for Solutions Design Managers or Senior Supply Chain Analysts in Singapore, considering the required experience level (3+ years) and the specialized nature of the role. Singapore's cost of living and competitive market for logistics professionals are factored into this range.

Benefits:

• Attractive remuneration package.

• Opportunity to work with a global leader in logistics and supply chain solutions.

• Exposure to diverse industries and complex client challenges.

• Potential for professional development and growth within the organization.

• Contribution to impactful business improvement projects.

Working Hours: Normal working hours. This typically implies a standard 5-day work week, Monday to Friday, with approximately 40 hours per week. Flexibility may be required during critical project phases or RFQ/RFP deadlines.

📝 Enhancement Note: The salary has been confirmed based on the input, with a note on its position within the Singapore market. Benefits are expanded to be more descriptive and appealing to operations professionals, highlighting career growth and impact.

🎯 Team & Company Context

🏢 Company Culture

Industry: Logistics & Supply Chain Solutions. The company operates within a dynamic and competitive global market, serving a wide array of industries that rely on efficient and robust supply chains, such as e-commerce, retail, manufacturing, and healthcare. This context means operations professionals must be adaptable, data-driven, and focused on delivering measurable value.

Company Size: Global leader. This suggests a large, established organization with structured processes, significant resources, and a broad international presence. For operations roles, this often translates to opportunities for standardization, leveraging established best practices, and working within a matrixed organizational structure.

Founded: (Date not provided). As a global leader, the company likely has a substantial history, implying a mature operational framework and a deep understanding of market evolution.

Team Structure:

• Operations Focus: The Solutions Design team likely operates as a specialized unit within a larger GTM or Operations division. It may consist of solution architects, logistics engineers, and analysts.

• Cross-Functional Collaboration: This role requires extensive collaboration with Sales, Account Management, IT, Finance, and Operations execution teams. The structure will necessitate strong communication channels and aligned objectives across these departments.

• Reporting: The Solutions Design Manager would likely report to a Head of Solutions Design, a Director of Operations, or a VP of GTM Strategy, depending on the organizational hierarchy.

Methodology:

• Data-Driven Decision Making: Operations within this company will likely emphasize rigorous data analysis to inform solution design, cost modeling, and process improvements.

• Customer-Centric Design: A core methodology will be understanding client needs deeply and designing solutions that directly address their business objectives and operational challenges.

• Standardization & Best Practices: As a global leader, the company will likely leverage standardized processes and industry best practices, with a focus on continuous refinement.

Company Website: http://www.fcs-careers.com

📝 Enhancement Note: The company context has been inferred from its description as a "global leader in logistics and supply chain solutions." This provides a framework for understanding the operational environment, team dynamics, and methodologies expected within such an organization.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level Management. This role sits at an experienced individual contributor or early-stage management level. It requires a solid understanding of supply chain operations combined with the ability to lead design initiatives and manage projects. The scope involves influencing GTM strategies through effective solution design and directly contributing to revenue generation via successful client implementations.

Reporting Structure: The Solutions Design Manager will likely report to a senior leader within the Solutions Design or Operations department, such as a Director or Head of Solutions Design. They will collaborate closely with sales leadership, account managers, and operational delivery teams.

Operations Impact: This role has a direct impact on revenue by enabling the acquisition of new clients through compelling and well-designed operational solutions. It also influences ongoing profitability and client satisfaction by ensuring efficient and effective implementation and by driving continuous improvement in existing client operations.

Growth Opportunities:

• Senior Solutions Architect/Director: Progression to designing more complex, strategic solutions or leading a larger team of solution designers.

• Operations Management: Transition into operational leadership roles (e.g., Operations Manager, Warehouse Manager, Logistics Manager) with direct P&L responsibility.

• GTM Strategy Roles: Move into broader Go-To-Market strategy, business development, or commercial roles, leveraging deep operational understanding.

• Specialized Expertise: Develop deep expertise in specific areas like e-commerce logistics, cold chain, or digital supply chain transformation.

📝 Enhancement Note: Growth paths are outlined based on the nature of the role and typical career progressions within the logistics and operations sectors. The emphasis is on how this role serves as a stepping stone to more senior technical, managerial, or strategic positions.

🌐 Work Environment

Office Type: Office-based. The role is designated as on-site, indicating a primary work location within a corporate office environment.

Office Location(s): Singapore. This specific location suggests a central hub for regional operations, client engagement, and team collaboration.

Workspace Context:

• Collaborative Environment: The office will likely foster a collaborative atmosphere, with open-plan areas or dedicated meeting rooms to facilitate discussions with internal teams and potentially clients.

• Tools & Technology: Access to standard office productivity tools, specialized supply chain design software, CRM systems, and potentially visualization tools will be available to support design and analysis tasks.

• Team Interaction: Frequent interaction with a dedicated solutions design team, as well as regular engagement with sales, project management, and operational delivery teams is expected.

Work Schedule: Normal working hours, typically Monday to Friday. However, the demands of RFQ/RFP cycles and project implementations may occasionally require flexibility and extended hours to meet critical deadlines and client expectations.

📝 Enhancement Note: Based on the "On-site" designation and the nature of the role requiring collaboration and client interaction, the workspace context is described to reflect a professional office setting conducive to solution design and team-based problem-solving.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application and resume to assess alignment with the core requirements, particularly experience in supply chain solution design and RFQ/RFP management.

• Hiring Manager Interview: A discussion with the hiring manager (Cleon Tan) to delve into your experience, technical skills, and understanding of supply chain operations and solution design methodologies. Expect questions on past projects and problem-solving approaches.

• Technical/Case Study Interview: This stage may involve a practical