Shopify UX Designer – Customizer Specialist

📍 Job Overview

Job Title: Shopify UX Designer – Customizer Specialist

Company: Entrepreneur Cooperative

Location: Peru

Job Type: FULL_TIME

Category: UX/UI Design & E-commerce Operations

Date Posted: 2026-10-02

Experience Level: Mid-Level (2-5 Years)

Remote Status: Fully Remote

🚀 Role Summary

• This role is a specialized UX Design position with a strong emphasis on hands-on Shopify storefront configuration and e-commerce strategy.

• The core focus is on leveraging Shopify's native capabilities, including the Theme Customizer, sections, blocks, metafields, and metaobjects, to create high-converting user experiences.

• The position requires a blend of UX/UI design skills using Figma, deep understanding of e-commerce best practices, and client-facing communication abilities.

• Successful candidates will manage projects from initial UX planning and wireframing through to final QA and client training, ensuring seamless integration of design and functionality within the Shopify ecosystem.

📝 Enhancement Note: While titled "UX Designer," this role heavily integrates operational aspects of e-commerce store management and configuration. The "Customizer Specialist" aspect indicates a need for practical, hands-on application within Shopify's built-in tools, rather than solely conceptual design or extensive custom coding. The client-facing nature and project ownership from start to finish are key operational responsibilities.

📈 Primary Responsibilities

• Plan and strategize site structure, navigation, menus, and overall page hierarchy to optimize user flow and conversion paths.

• Develop comprehensive Web Style Guides in Figma, defining typography, color palettes, button styles, and reusable component designs for brand consistency.

• Conduct thorough UX and Conversion Rate Optimization (CRO) audits of existing Shopify storefronts, translating findings into actionable, prioritized recommendations for improvement.

• Design and implement effective collection and filtering strategies, including product grouping, sorting logic, and user-friendly filtering mechanisms.

• Shape the Product Detail Page (PDP) strategy, focusing on optimal layout for buy-boxes, clear presentation of product information, and effective cross-sell/upsell placements.

• Balance sophisticated UX and visual design principles with the practical, realistic capabilities of Shopify themes and their built-in functionalities.

• Build and style various Shopify pages (homepages, product pages, collection pages, headers, footers, content pages) directly within the Shopify Theme Customizer, leveraging sections and blocks.

• Configure and manage Shopify metafields and metaobjects to support structured content, such as detailed size guides, product specifications, and FAQs, enhancing data management and display.

• Create responsive desktop and mobile wireframes and mockups in Figma for design elements or functionalities that extend beyond standard theme capabilities.

• Configure and style essential Shopify apps for reviews, upsells, bundles, subscriptions, swatches, and customer support integrations, ensuring seamless operation.

• Perform comprehensive Quality Assurance (QA) across all device types (desktop, tablet, mobile) and conduct basic accessibility checks (contrast, alt text, keyboard order).

• Identify early in the process when a project requirement necessitates custom development beyond native Shopify capabilities, preparing clear specifications for developers.

• Participate actively in regular client meetings, presenting plans, designs, builds, and project progress, and clearly articulating UX decisions and recommendations.

• Train clients on managing their Shopify stores post-launch, creating clear guides and recording Loom training videos for day-to-day tasks and store updates.

📝 Enhancement Note: The responsibilities highlight a hands-on operational execution within Shopify. This includes not just design but also strategic planning (site structure, CRO audits), content configuration (metafields), app integration management, and client enablement (training, Loom videos). This is a GTM-adjacent role focused on the customer-facing e-commerce platform's operational efficiency and effectiveness.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Marketing, or a related field, or equivalent practical experience in e-commerce UX/UI design.

Experience: Minimum of 2+ years of professional experience specifically building and configuring Shopify stores using theme-store themes and the Theme Customizer.

Required Skills:

• Shopify Theme Customizer Expertise: Proven hands-on experience building and styling Shopify storefronts using sections, blocks, and the Theme Customizer interface.

• Shopify OS 2.0 Proficiency: Strong understanding and practical application of Shopify Online Store 2.0 features, including sections, blocks, and theme architecture.

• Metafields & Metaobjects: Hands-on experience configuring and managing metafields and metaobjects within the Shopify Admin for structured content.

• Figma Proficiency: Advanced skills in Figma for creating style guides, wireframes, mockups, and responsive designs.

• E-commerce UX Strategy: Deep understanding of e-commerce user journeys, conversion rate optimization principles, mobile-first design, visual hierarchy, and typography.

• Site Architecture & Navigation Planning: Ability to plan effective site structures, navigation systems, collection pages, and filtering mechanisms.

• UX Audit & Recommendation Skills: Capability to conduct UX audits and clearly articulate data-driven recommendations for improvement.

• Client-Facing Communication: Strong professional spoken and written English, with confidence in leading client meetings and presenting design recommendations.

• Documentation & Training: Ability to create clear written documentation and record concise training videos (e.g., Loom).

• Remote Work Acumen: Strong organization, ownership, responsiveness, and attention to detail essential for success in a remote environment.

• Accessibility Fundamentals: Working knowledge of WCAG accessibility guidelines and best practices for web design.

Preferred Skills:

• Klaviyo Experience: Familiarity with Klaviyo for designing and implementing email templates and flows.

• Shopify App Integration: Experience with popular Shopify apps such as Rebuy, Judge.me, Okendo, Yotpo, Recharge, or Gorgias.

• Basic Liquid/HTML/CSS: Foundational knowledge of Liquid templating language and/or basic HTML/CSS for theme modifications.

• CRO/A/B Testing: Experience with A/B testing methodologies or direct involvement in Conversion Rate Optimization initiatives.

• E-commerce Migration Support: Experience supporting migrations from platforms like Magento or BigCommerce to Shopify.

• AI-Assisted Design: Familiarity with AI tools and their application in design workflows.

📝 Enhancement Note: The explicit requirement for Shopify Theme Customizer experience, metafields, and metaobjects, along with Figma and client-facing English, strongly emphasizes the practical, hands-on operational aspects of this design role. The preference for candidates who can implement within Shopify's native tools, rather than relying heavily on custom code, is a critical differentiator.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory for this position.

• The portfolio must demonstrably showcase Shopify storefronts that the candidate has personally designed and/or configured.

• Emphasis will be placed on examples that highlight hands-on Shopify Theme Customizer experience, including the use of sections, blocks, metafields, and metaobjects.

• Portfolios consisting primarily of custom-coded websites or non-Shopify projects, without clear evidence of Shopify Theme Customizer application, will not be considered a strong match.

• Showcase your ability to create visually appealing and conversion-focused e-commerce experiences within Shopify's native capabilities. Process Documentation:

• Include case studies that detail your process for conducting UX audits and translating findings into actionable recommendations.

• Demonstrate your workflow for planning site structure, navigation, and product page layouts, highlighting how user needs were considered.

• Provide examples of how you have used Figma to create style guides, wireframes, and mockups, and how these designs were implemented in Shopify.

• Illustrate your process for configuring metafields and metaobjects, explaining the problem they solved and the benefits they provided.

• Show examples of your QA process for Shopify storefronts, including checks for responsiveness, functionality, and basic accessibility.

• If applicable, include examples of client training materials or Loom videos you've created for Shopify store management.

📝 Enhancement Note: The portfolio requirement is highly specific, focusing on practical Shopify implementation rather than theoretical design. This indicates a need for candidates to demonstrate their ability to execute within the platform's constraints and leverage its built-in tools, which is a core operational function for e-commerce agencies.

💵 Compensation & Benefits

Salary Range: $1,400 – $2,200 USD per month.

Benefits:

• Flexible Paid Time Off (PTO): Includes national holidays observed in your country of residence, plus additional paid time off.

• Remote Work: Fully remote position, allowing you to work from anywhere within Peru.

• Flexible U.S. Working Hours: The ability to structure your work schedule within U.S. business hours, accommodating availability between Eastern Time (ET) and Pacific Time (PT) business hours.

• Opportunity for Growth: Potential to transition from a part-time initial engagement to a longer-term, potentially full-time, role based on performance and business needs.

• Professional Development: Exposure to modern Shopify themes, apps, Klaviyo, accessibility standards, and emerging AI tools within design workflows.

Working Hours: Approximately 40 hours per week, with flexibility to align with U.S. business hours (e.g., 9:00 AM - 5:00 PM ET or PT, depending on team needs).

📝 Enhancement Note: The salary is provided in USD and is a monthly range, typical for contract roles in Latin America. The "Flexible U.S. Business Hours" implies a need for significant overlap with U.S. teams for collaboration and client interaction, a crucial operational consideration for remote teams.

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce / Digital Design / Technology. The company operates within the competitive landscape of Shopify agencies, focusing on helping mid-market brands build, optimize, and scale their online stores. This involves a blend of technical expertise, design thinking, and strategic growth initiatives.

Company Size: While not explicitly stated, the description of a "remote team" including project managers, designers, and developers suggests a medium-sized agency, likely with a focus on efficient project delivery. The "Entrepreneur Cooperative" name implies a collaborative, potentially distributed workforce.

Founded: The founding date is not specified, but the company is described as a "U.S.-based e-commerce agency," indicating established operations and a track record in the Shopify ecosystem.

Team Structure:

• The team is composed of remote professionals, including project managers, designers, and developers, who collaborate closely on client projects.

• There is a clear emphasis on cross-functional teamwork, moving from storefront planning and UX strategy through to implementation, QA, launch, and ongoing optimization.

• The role is client-facing, requiring direct interaction with clients for presentations, feedback, and training, indicating a structure that supports client management. Methodology:

• UX Strategy & Design: A core methodology involves combining UX strategy with design to create effective e-commerce experiences.

• Hands-on Shopify Implementation: A key differentiator is the focus on practical execution within Shopify's native tools (Theme Customizer, sections, blocks, metafields, metaobjects).

• Data-Driven Optimization: The company leverages UX and CRO audits to inform recommendations and drive growth for e-commerce brands.

• Agile Collaboration: Project teams (PMs, designers, developers) work collaboratively throughout the project lifecycle.

Company Website: https://www.entrepreneurcooperative.com/

📝 Enhancement Note: The company's focus on Shopify, mid-market brands, and a blend of UX strategy with hands-on implementation points to a strong operational focus on client success and platform expertise. The "Entrepreneur Cooperative" name suggests a culture that values collaboration, shared success, and potentially a degree of autonomy for its members.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-level position within the UX/UI design and e-commerce operations domain. It requires demonstrated practical experience and the ability to work independently on specific project components, while also collaborating with a team. The "Specialist" designation indicates a deep dive into a particular area of Shopify functionality.

Reporting Structure: While not explicitly detailed, the role involves collaboration with project managers and developers, suggesting a reporting line that likely falls under a Design Lead or Project Management structure. The client-facing aspect also implies direct communication with clients for approvals and feedback.

Operations Impact: The designer's work directly impacts the client's e-commerce performance by enhancing user experience, improving conversion rates, and ensuring the Shopify store is functional, user-friendly, and aligned with brand objectives. This role is critical in translating business goals into tangible online store performance.

Growth Opportunities:

• Deepening Shopify Expertise: Continued work on diverse Shopify projects will enhance proficiency with themes, apps, Liquid, and the latest Shopify features.

• Specialization in CRO: Opportunities to develop advanced skills in Conversion Rate Optimization through audits, analysis, and implementation of best practices.

• Client Management Skills: Developing stronger client-facing abilities through regular presentations, feedback incorporation, and training.

• Cross-functional Collaboration: Gaining experience working with project managers and developers to understand the full project lifecycle and technical constraints.

• Emerging Technologies: Exposure to AI-assisted design tools and their integration into e-commerce workflows.

• Potential for Full-Time Engagement: Successful completion of the trial period and consistent performance can lead to a long-term, full-time contractor role.

📝 Enhancement Note: The growth path appears to be focused on specialization within the Shopify ecosystem and related e-commerce operational tools, rather than a traditional management track. The emphasis is on becoming an expert in hands-on Shopify configuration and UX execution for e-commerce.

🌐 Work Environment

Office Type: Fully Remote. This role is a telecommute position, with no requirement for physical office attendance.

Office Location(s): The role is based in Peru, allowing candidates to work from their preferred remote location within the country.

Workspace Context:

• Collaborative Digital Environment: The team utilizes digital tools for communication, project management, and collaboration, fostering a connected remote workspace.

• Technology Stack: Access to and proficiency with essential design and e-commerce tools like Figma and the Shopify Admin is fundamental to the workspace.

• Team Interaction: While remote, the role emphasizes regular client meetings and internal collaboration with project managers and developers, ensuring consistent team interaction.

Work Schedule: Flexible U.S. business hours, requiring availability between 9:00 AM - 5:00 PM Eastern Time and 9:00 AM - 5:00 PM Pacific Time. This operational flexibility allows for integration with U.S.-based teams and clients.

📝 Enhancement Note: The remote nature and flexible U.S. hours are key operational aspects. Candidates must be self-disciplined and equipped to work effectively from a home office, managing their time to align with critical U.S. business periods for client and team collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Portfolio Review: The initial and most critical step is the thorough review of your submitted portfolio. Your work must clearly demonstrate hands-on Shopify Theme Customizer experience, including sections, blocks, metafields, and metaobjects.

• Initial Screening: A preliminary discussion to assess your experience, communication skills (especially English proficiency), and alignment with the role's core requirements.

• Skills Assessment/Trial Project: Candidates may be invited to complete a paid trial project to demonstrate their practical skills in Figma, Shopify Theme Customizer, and problem-solving within a realistic scenario. This is a key part of the 2-3 month paid trial period.

• Client-Facing Simulation: Potential for an interview segment that simulates a client meeting, where you present your work or design recommendations.

• Team/Hiring Manager Interview: A final interview to assess cultural fit, collaboration style, and overall suitability for the role and the team.

Portfolio Review Tips:

• Highlight Shopify Theme Customizer Work: Specifically showcase projects where you've actively used sections, blocks, metafields, and metaobjects. Clearly articulate your role and contributions.

• Structure Case Studies: For each relevant project, detail the problem, your approach (UX strategy, design process), the tools used (especially Figma and Shopify Admin), your specific contributions, and the outcomes or impact.

• Demonstrate Practicality: Show how your designs are feasible within Shopify's native capabilities. If custom development was needed, explain why and how you prepared the specifications.

• Visual Clarity: Ensure your portfolio is well-organized, visually appealing, and easy to navigate. High-quality mockups and clear explanations are crucial.

• Quantify Impact (if possible): While challenging for design roles, try to highlight any measurable improvements in user engagement, conversion rates, or site performance resulting from your work.

Challenge Preparation:

• Shopify Theme Customizer Exercises: Be prepared to discuss how you would approach common customization tasks or solve specific design challenges within the Shopify Theme Customizer.

• Figma Workflow: Be ready to articulate your Figma process, from initial wireframing to final mockups, and how you ensure design consistency and responsiveness.

• Client Communication Scenarios: Practice explaining complex design decisions, UX rationale, and technical limitations to a non-technical client.

• CRO Fundamentals: Brush up on core CRO principles and how they apply to Shopify storefront design.

📝 Enhancement Note: The emphasis on a paid trial project and portfolio review highlights the company's operational focus on practical, demonstrable skills. Candidates should prepare to showcase their hands-on Shopify configuration capabilities rather than just conceptual design work.

🛠 Tools & Technology Stack

Primary Tools:

• Shopify Admin: In-depth knowledge and hands-on experience with the Shopify Admin interface, specifically the Theme Customizer, sections, blocks, metafields, and metaobjects.

• Figma: Proficiency in Figma for all stages of the design process, including style guides, wireframing, mockups, and prototyping.

• Shopify Theme Store Themes: Experience working with and customizing themes from the Shopify Theme Store.

Analytics & Reporting:

• Shopify Analytics: Familiarity with Shopify's built-in analytics for understanding store performance and user behavior.

• Google Analytics (Optional but Preferred): Basic understanding of Google Analytics for tracking website traffic and conversion data.

CRM & Automation:

• Klaviyo (Preferred): Experience with Klaviyo for designing and implementing email marketing templates and flows.

• Other Shopify Apps: Familiarity with common Shopify apps for reviews (Judge.me, Okendo), upsells/bundles (Rebuy), subscriptions (Recharge), and customer support (Gorgias).

📝 Enhancement Note: The technology stack is heavily focused on the Shopify ecosystem. Proficiency with the Shopify Admin, particularly the Theme Customizer and its advanced features like metafields and metaobjects, is paramount. Figma is the primary design tool, and experience with e-commerce-specific apps like Klaviyo is a significant plus, indicating an operational focus on integrated marketing and customer engagement tools.

👥 Team Culture & Values

Operations Values:

• Clear Communication: Essential for a remote team and client-facing interactions. This includes concise written documentation, articulate verbal presentations, and responsive communication.

• Ownership & Accountability: Taking full responsibility for projects from start to finish, ensuring tasks are completed to a high standard and on time.

• Attention to Detail: Critical for design accuracy, functional implementation, and client satisfaction within the complex Shopify platform.

• Practical Problem-Solving: Focusing on delivering effective solutions that leverage Shopify's capabilities, rather than over-engineering or unnecessarily resorting to custom code.

• Efficiency & Effectiveness: Striving to create high-converting, user-friendly storefronts that meet business objectives within practical constraints.

Collaboration Style:

• Cross-functional Integration: Working closely with project managers and developers to ensure designs are technically feasible and implemented accurately, fostering a seamless project workflow.

• Client Collaboration: Engaging actively with clients to understand their needs, present recommendations, gather feedback, and ensure their satisfaction with the final product.

• Knowledge Sharing: A culture that likely encourages sharing best practices, new Shopify features, and design techniques within the remote team.

📝 Enhancement Note: The emphasis on ownership, accountability, and practical problem-solving aligns with a results-oriented operational culture common in e-commerce agencies. The need for clear communication and attention to detail is amplified in a remote setting.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing UX Vision with Shopify Constraints: The primary challenge is creating sophisticated, conversion-focused user experiences while adhering to the practical limitations and capabilities of Shopify themes and the Theme Customizer.

• Client Expectation Management: Effectively communicating the scope of what's possible within Shopify versus custom development, and managing client expectations regarding timelines and features.

• Remote Collaboration Effectiveness: Maintaining strong communication, collaboration, and project momentum within a distributed team environment.

• Keeping Pace with Shopify Updates: Continuously learning and adapting to new Shopify features, theme updates, and best practices in e-commerce UX.

Learning & Development Opportunities:

• Shopify Platform Mastery: Becoming an expert in Shopify's evolving features, theme architecture, and app integrations.

• CRO Specialization: Deepening knowledge in conversion rate optimization techniques and their application within e-commerce UX.

• Client Management & Presentation Skills: Enhancing abilities in client communication, negotiation, and persuasive presentation of design strategies.

• Emerging Design Technologies: Exploring and integrating AI-assisted design tools and workflows into the e-commerce design process.

• Cross-functional Skill Development: Gaining a broader understanding of project management and front-end development principles through collaboration.

📝 Enhancement Note: The challenges are directly tied to the operational realities of working within a specific platform (Shopify) for a defined client base (e-commerce brands). The growth opportunities are focused on deepening expertise within this niche and expanding related skills.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance a complex UX requirement with the limitations of a Shopify theme. How did you approach it, and what was the outcome?" (Tests problem-solving and platform understanding)

• "How would you conduct a UX audit for a mid-market Shopify store experiencing low conversion rates on product pages? What key areas would you focus on?" (Assesses analytical and strategic thinking)

• "Walk me through your process for creating a responsive mobile-first wireframe in Figma for a new e-commerce feature, and how you'd prepare it for implementation in Shopify." (Evaluates design process and tool proficiency) Company & Culture Questions:

• "What interests you most about working for a Shopify-focused e-commerce agency like Entrepreneur Cooperative?" (Gauges motivation and alignment with the company's niche)

• "How do you ensure clear and effective communication with clients and remote team members, especially when presenting design recommendations or technical limitations?" (Assesses communication and collaboration skills)

• "What are your thoughts on using Shopify's native tools (sections, blocks, metafields) versus custom development for achieving design goals?" (Probes understanding of the role's core operational focus) Portfolio Presentation Strategy:

• Narrative Structure: For each case study, tell a story: problem, your strategic approach, design execution, technical implementation (especially Shopify Customizer), and results.

• Visual Demonstration: Clearly show before-and-after examples where applicable. Highlight specific sections, blocks, or metafield configurations you implemented.

• Tool Proficiency Showcase: Be ready to briefly explain your Figma workflow and how you leverage its features for efficiency and collaboration.

• Client Interaction Examples: If possible, describe how you incorporated client feedback and managed client expectations during the project.

• Conciseness & Clarity: Focus on the most relevant aspects of your Shopify work and be prepared to answer questions succinctly.

📝 Enhancement Note: Interview preparation should heavily emphasize practical application within Shopify and client communication. Candidates should be ready to demonstrate their understanding of the platform's operational nuances and their ability to translate UX principles into tangible, configurable storefront elements.

📌 Application Steps

To apply for this operations-focused UX Design position:

• Submit your application through the provided link on operatorequity.applytojob.com.

• Tailor your Resume: Highlight your specific experience with Shopify, the Theme Customizer, Figma, and client-facing roles. Quantify achievements where possible, focusing on e-commerce growth or UX improvements.

• Curate Your Portfolio: Ensure your portfolio prominently features Shopify storefronts you've designed and/or configured. Clearly label your contributions and use of Shopify's native tools (sections, blocks, metafields, metaobjects). Be prepared to walk through 1-2 key Shopify projects in detail.

• Prepare for a Paid Trial Project: Understand that a paid trial project is a common part of the selection process to assess practical skills in Figma and Shopify Theme Customizer.

• Research the Company: Familiarize yourself with Entrepreneur Cooperative's services and their focus on Shopify for mid-market brands. Consider how your skills align with their client needs and operational approach.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.