Shopify UX Designer – Customizer Specialist

📍 Job Overview

Job Title: Shopify UX Designer – Customizer Specialist

Company: Entrepreneur Cooperative

Location: Remote – Argentina

Job Type: Part-Time to Full-Time Contractor

Category: UX Design / E-commerce Operations

Date Posted: 2026-10-02

Experience Level: 2-5 Years

Remote Status: Fully Remote

🚀 Role Summary

• Spearhead the UX strategy and design for Shopify storefronts, focusing on conversion optimization and intuitive user journeys.

• Leverage hands-on Shopify Theme Customizer expertise to build and style e-commerce experiences, utilizing sections, blocks, metafields, and metaobjects effectively.

• Translate client needs and UX best practices into actionable designs and configurations within Shopify's native capabilities.

• Engage directly with clients to present designs, gather feedback, and provide training, ensuring clear communication and project success.

📝 Enhancement Note: This role is distinct from a pure UX researcher or a front-end developer. It requires a unique blend of strategic UX thinking, practical Shopify configuration skills, and client-facing communication, with a strong emphasis on maximizing Shopify's built-in features.

📈 Primary Responsibilities

• Develop comprehensive site structure, navigation, mega menus, and page hierarchy plans that enhance user flow and discoverability.

• Create detailed Web Style Guides in Figma, defining typography, color palettes, button styles, and component libraries to ensure brand consistency.

• Conduct thorough UX and Conversion Rate Optimization (CRO) audits of existing Shopify storefronts, translating findings into prioritized, actionable recommendations.

• Strategize and implement effective collection and filtering mechanisms, including product grouping, sorting logic, and intuitive filtering options.

• Shape Product Detail Page (PDP) strategies, focusing on optimal layout for the buy-box, clear presentation of product information, and effective cross-sell/upsell placements.

• Confidently build and style key storefront pages (homepages, PDPs, collection pages, headers, footers) directly within the Shopify Theme Customizer, leveraging OS 2.0, sections, and blocks.

• Configure and manage metafields and metaobjects to support structured content like size guides, technical specifications, and FAQs, ensuring scalability.

• Design responsive desktop and mobile wireframes and mockups in Figma for requirements that extend beyond standard theme capabilities.

• Configure and style essential Shopify apps for reviews, upsells, bundles, subscriptions, swatches, and customer support, ensuring seamless integration.

• Perform rigorous QA testing across desktop, tablet, and mobile devices, including basic accessibility checks (contrast, alt text, keyboard order).

• Identify and communicate technical limitations early, preparing clear developer notes and handoff specifications when custom development is genuinely required.

• Lead client-facing meetings, presenting plans, designs, builds, and project progress, and clearly explaining UX decisions and recommendations.

• Create Shopify-specific guides and record Loom training videos to empower clients with store management and update capabilities post-launch.

📝 Enhancement Note: The responsibilities emphasize a hands-on approach to Shopify configuration and design within the Theme Customizer, distinguishing it from roles focused solely on wireframing or custom coding. The client-facing aspect is critical, requiring strong communication and presentation skills.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Design, Human-Computer Interaction, Digital Media, or a related field is beneficial. Emphasis is placed on demonstrated practical skills and portfolio.

Experience: Minimum of 2+ years of professional experience building and configuring Shopify storefronts using theme-store themes.

Required Skills:

• Shopify Theme Customizer Expertise: Proven hands-on experience building and styling storefronts using sections, blocks, metafields, and metaobjects within Shopify OS 2.0.

• Figma Proficiency: Advanced skills in creating style guides, wireframes, responsive mockups, and prototypes.

• E-commerce UX Strategy: Strong understanding of site architecture, navigation planning, collection strategies, filtering logic, and PDP optimization.

• Conversion Rate Optimization (CRO) Principles: Ability to conduct UX audits and translate findings into impactful recommendations.

• Visual Design Fundamentals: Solid grasp of visual hierarchy, typography, color theory, and mobile-first design principles.

• Shopify Ecosystem Knowledge: Familiarity with common Shopify apps (reviews, upsells, subscriptions, etc.) and their integration.

• Accessibility Awareness: Working knowledge of WCAG fundamentals and ability to perform basic accessibility checks.

• Client Communication & Presentation: Confidence in leading client meetings, presenting design recommendations, and articulating UX decisions in English.

• Documentation & Training: Ability to create clear written documentation and record concise training videos.

• Remote Work Proficiency: Strong organization, ownership, responsiveness, and attention to detail in a remote setting.

• Professional English: Strong spoken and written English proficiency for client-facing interactions.

Preferred Skills:

• Klaviyo Expertise: Experience designing and building Klaviyo email templates and flows.

• Advanced Shopify App Configuration: Familiarity with apps such as Rebuy, Judge.me, Okendo, Yotpo, Recharge, or Gorgias.

• Basic Development Skills: Foundational knowledge of Liquid templating language and/or HTML/CSS.

• CRO/A/B Testing Experience: Practical experience with conversion rate optimization initiatives or A/B testing.

• Platform Migration Experience: Background supporting migrations from platforms like Magento or BigCommerce to Shopify.

• AI-Assisted Design Tools: Familiarity with integrating AI into design workflows.

📝 Enhancement Note: The emphasis on the "Theme Customizer" and "metafields/metaobjects" is crucial. Portfolios showcasing only custom code or non-Shopify work will not be a strong match. The "2-5 Years" experience level is an inference based on the breadth of required skills and the expectation of independent client-facing work.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Shopify Storefront Demonstrations: A portfolio is mandatory, showcasing Shopify storefronts that you have personally designed and/or configured.

• Theme Customizer Focus: Evidence of hands-on experience using the Shopify Theme Customizer, including sections, blocks, metafields, and metaobjects. Portfolios focusing solely on custom-coded sites or non-Shopify platforms will not be considered a strong fit.

• Figma Design Examples: Include examples of style guides, wireframes, and responsive mockups created in Figma.

• UX Strategy Articulation: Showcase case studies or project examples that explain your approach to site structure, navigation, collection/filtering strategies, and PDP optimization.

• Client Project Examples: If possible, include examples of client-facing presentations or how you've incorporated client feedback into designs.

Process Documentation:

• Workflow Design: Demonstrate how you approach planning site structure, user flows, and page hierarchy.

• Implementation Methods: Provide examples of how you've configured Shopify themes, apps, metafields, and metaobjects to achieve specific design or functional goals.

• Performance Analysis: Showcase examples of UX audits or CRO recommendations, detailing the process for identifying issues and proposing solutions.

• Handoff Specifications: If applicable, include examples of clear documentation provided to developers for custom coding tasks.

📝 Enhancement Note: The portfolio is the most critical component. It must explicitly demonstrate Shopify Theme Customizer proficiency. The emphasis is on practical application within Shopify's native capabilities rather than purely theoretical design or custom development.

💵 Compensation & Benefits

Salary Range: $1,400 – $2,200 USD per month. This range is based on the provided monthly compensation and is typical for experienced, remote contractors in the specified regions for this type of specialized role. The final offer will depend on the candidate's specific experience, the initial trial period performance, and the agreed-upon work arrangement (part-time vs. full-time).

Benefits:

• Flexible PTO: Includes holidays observed in your country plus additional paid time off.

• Paid Holidays: Specific national holidays in Argentina are observed.

• Remote Work: Fully remote opportunity, allowing work from anywhere in Argentina.

• Flexible Schedule: Availability within U.S. business hours (Eastern to Pacific Time), offering a degree of flexibility in daily scheduling.

• Growth Opportunities: Potential to transition from a part-time contractor to a longer-term, potentially full-time engagement based on performance and business needs.

• Skill Development: Opportunity to deepen expertise in Shopify, CRO, Klaviyo, accessibility, and AI-assisted design.

Working Hours: The role requires availability during U.S. business hours, with flexibility between 9:00 AM – 5:00 PM Eastern Time and 9:00 AM – 5:00 PM Pacific Time. This translates to approximately 40 hours per week if the role evolves into full-time, with flexibility in structuring the workday.

📝 Enhancement Note: The salary is provided as a monthly range for a contractor role. The benefits highlight flexibility and growth potential, common for remote contract positions in the tech and e-commerce sectors. The "working hours" are described as flexible within a broad U.S. business window, allowing candidates to align their schedule.

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce / Digital Design / Technology. The client is a U.S.-based e-commerce agency that focuses on Shopify design, development, migrations, and growth strategies for mid-market brands. This industry context means a fast-paced environment driven by client needs and the evolving landscape of online retail.

Company Size: The description implies a growing agency, likely ranging from 50-200 employees, with a distributed remote team. This size suggests a structure where individuals can have significant impact but also benefit from established processes and cross-functional collaboration.

Founded: The company's founding date is not specified, but its focus on Shopify, UX strategy, development, and migrations indicates a modern, established agency with a solid track record in the e-commerce space.

Team Structure:

• Cross-functional Collaboration: The remote team includes project managers, designers, and developers who collaborate closely on projects from inception through launch and optimization.

• Reporting: While not explicitly stated, designers likely report to a Design Lead or Project Manager, working in project-specific pods.

• Client Interaction: Designers are expected to be client-facing, working directly with clients to present designs, gather feedback, and provide training.

Methodology:

• UX-First Approach: The agency prioritizes user experience, integrating UX strategy from the outset of projects.

• Agile Project Management: Projects are managed collaboratively, involving iterative design, development, and client feedback loops.

• Data-Driven Decisions: While not explicitly detailed, the focus on CRO and optimization suggests an approach that leverages data to inform design and development choices.

• Practical Shopify Implementation: A core methodology is to maximize Shopify's native capabilities (Theme Customizer, OS 2.0, metafields) before resorting to custom development.

Company Website: https://www.entrepreneurcooperative.com/

📝 Enhancement Note: The company culture emphasizes clear communication, ownership, accountability, and attention to detail. For operations professionals, this means a focus on efficiency, process adherence, and delivering measurable results within the e-commerce domain.

📈 Career & Growth Analysis

Operations Career Level: This role sits at an experienced individual contributor level, focusing on specialized UX design and implementation within the Shopify ecosystem. It's a "UX-first" role but requires significant "hands-on" configuration, making it a hybrid position.

Reporting Structure: Designers typically report to Project Managers or a Design Lead within project teams. The structure allows for direct collaboration with developers and other designers.

Operations Impact: The role directly impacts client revenue by designing and optimizing e-commerce storefronts for conversion and user experience. Success in this role contributes to client satisfaction, retention, and the agency's reputation for delivering high-quality Shopify solutions.

Growth Opportunities:

• Shopify Expertise Specialization: Deepen expertise in advanced Shopify features, theme development best practices, and Shopify app integrations, potentially becoming a go-to specialist for complex projects.

• CRO & E-commerce Strategy: Develop advanced skills in conversion rate optimization, A/B testing, and e-commerce growth strategies, moving towards a more strategic consulting role.

• Client Management & Leadership: Grow into a client-facing lead role, managing client relationships, presenting strategic recommendations, and potentially mentoring junior designers.

• AI Integration: Explore and implement AI-assisted design tools and workflows, staying at the forefront of design technology.

• Long-Term Engagement: Transition from a contractor to a more permanent role within the agency based on performance and business needs.

📝 Enhancement Note: Growth potential lies in specializing within the Shopify/e-commerce design niche, enhancing strategic capabilities (CRO, client consulting), and potentially moving into leadership or advanced technical roles within the agency's operations.

🌐 Work Environment

Office Type: Fully Remote. This role operates entirely outside a traditional office setting, requiring self-discipline and effective remote collaboration tools.

Office Location(s): The role is remote within Argentina, allowing candidates to work from any location within the country.

Workspace Context:

• Collaborative Environment: While remote, the team fosters collaboration through digital tools, regular video calls, and project management platforms.

• Tools & Technology: Access to industry-standard design tools like Figma and communication platforms like Slack or similar, alongside Shopify's admin interface.

• Team Interaction: Opportunities for interaction occur during project meetings, design critiques, client calls, and team syncs.

Work Schedule: The schedule is flexible within U.S. business hours (9:00 AM – 5:00 PM ET to 9:00 AM – 5:00 PM PT). This allows for a structured workday while accommodating personal needs, provided coverage is maintained during core collaboration periods.

📝 Enhancement Note: The remote work environment is central to this role. Success depends on the candidate's ability to self-manage, maintain productivity, and engage effectively with a distributed team using digital collaboration tools.

📄 Application & Portfolio Review Process

Interview Process:

• Portfolio Review: Initial screening will heavily rely on reviewing your submitted portfolio. Ensure it clearly demonstrates your Shopify Theme Customizer experience, Figma skills, and e-commerce UX approach.

• Initial Screening Call: A conversation to discuss your background, experience, and alignment with the role's requirements, particularly your Shopify and Figma expertise.

• Client-Facing Simulation/Interview: You may be asked to present a portion of your portfolio or discuss a hypothetical client scenario, demonstrating your communication and presentation skills in English.

• Technical/Practical Assessment (Potential Paid Trial Project): A paid trial project is explicitly mentioned as part of the selection process. This will assess your ability to work within Shopify's Theme Customizer, apply UX principles, and deliver quality results under project constraints.

• Final Interview: A discussion with key team members or management to assess cultural fit, long-term potential, and confirm all expectations.

Portfolio Review Tips:

• Highlight Shopify Theme Customizer Work: Ensure your portfolio prominently features Shopify storefronts where you've used sections, blocks, metafields, and metaobjects. Clearly state your role and contributions.

• Showcase Figma Skills: Include examples of your style guides, wireframes, and mockups, demonstrating your design process and attention to detail.

• Explain Your UX Process: For each project, briefly explain your thought process, the UX challenges you addressed, and how your design solutions contributed to client goals (e.g., improved navigation, clearer PDPs, higher conversion potential).

• Quantify Results (If Possible): If you have data on conversion improvements, user engagement, or other metrics resulting from your designs, include it.

• Tailor to the Role: Emphasize aspects of your work that align with the "UX-first" but "hands-on customizer" requirements.

Challenge Preparation:

• Prepare for a Paid Trial Project: Understand that a practical, paid trial project is likely. Be ready to dedicate focused time to this assessment. Plan your approach to Shopify configuration and design within the given scope.

• Practice Client Presentations: Rehearse presenting your design rationale and recommendations clearly and concisely in English, anticipating client questions about functionality and implementation.

• Review Shopify Best Practices: Refresh your knowledge on Shopify OS 2.0, common app integrations, and current e-commerce UX trends.

📝 Enhancement Note: The interview process is heavily weighted towards the portfolio and a practical assessment (paid trial project). Candidates must proactively demonstrate their hands-on Shopify Theme Customizer skills and client-facing capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Shopify Theme Customizer: The core platform for building and styling storefronts. Expertise in sections, blocks, metafields, and metaobjects is essential.

• Figma: The primary tool for wireframing, mockups, style guides, and prototyping.

• Shopify Admin: For managing products, collections, customers, and app configurations.

• Project Management Software: Likely tools like Asana, Trello, Jira, or similar, used for task management, collaboration, and progress tracking.

• Communication Platforms: Slack, Microsoft Teams, or similar for real-time team and client communication.

• Loom (or similar): For recording short training videos and screen-sharing demonstrations.

Analytics & Reporting:

• Shopify Analytics: Basic understanding of built-in Shopify analytics for performance monitoring.

• Google Analytics (Potential): Familiarity with GA for website performance tracking and user behavior analysis.

CRM & Automation:

• Klaviyo (Preferred): Experience with email marketing automation, template design, and flow setup.

• Shopify Apps: Proficiency with various e-commerce apps for reviews (Judge.me, Okendo), upsells/bundles (Rebuy), subscriptions (Recharge), customer support (Gorgias), etc.

📝 Enhancement Note: Proficiency with Shopify's Theme Customizer and Figma are non-negotiable. Familiarity with e-commerce apps and email marketing platforms like Klaviyo is a significant advantage.

👥 Team Culture & Values

Operations Values:

• Ownership & Accountability: Taking full responsibility for your work from concept to completion, ensuring high-quality deliverables.

• Clear Communication: Maintaining transparent and effective communication with team members and clients, especially in a remote setting.

• Attention to Detail: Meticulously ensuring designs are pixel-perfect, functional, and aligned with client requirements and brand guidelines.

• Practical Problem-Solving: Focusing on finding efficient and effective solutions within the constraints of Shopify's capabilities.

• Data-Driven Optimization: Using insights from UX audits and analytics to inform design decisions and drive conversions.

• Efficiency & Scalability: Prioritizing solutions that are maintainable and scalable within the Shopify platform.

Collaboration Style:

• Cross-functional Integration: Working seamlessly with project managers and developers to ensure design vision is translated into functional storefronts.

• Feedback-Oriented: Actively participating in design reviews, providing constructive feedback, and being receptive to input from colleagues and clients.

• Knowledge Sharing: Contributing to a collaborative environment by sharing best practices, insights, and learnings related to Shopify and e-commerce UX.

• Client Partnership: Building strong relationships with clients, acting as a trusted advisor on UX and design matters.

📝 Enhancement Note: The emphasis on ownership, accountability, and practical problem-solving reflects a results-oriented culture common in agency environments. The collaborative style is essential for remote teams to function effectively.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing UX Idealism with Shopify Realities: The primary challenge is designing optimal user experiences while strictly adhering to the practical capabilities and limitations of Shopify's Theme Customizer and native features. Avoiding over-reliance on custom code requires creative problem-solving.

• Client Management & Expectations: Effectively managing client expectations, translating their visions into feasible designs, and presenting recommendations persuasively in English can be challenging.

• Remote Collaboration Dynamics: Maintaining strong communication, collaboration, and productivity within a fully remote team requires proactive effort and discipline.

• Keeping Pace with Shopify Updates: Shopify frequently updates its platform, themes, and features. Staying current requires continuous learning.

Learning & Development Opportunities:

• Advanced Shopify Configuration: Deepen expertise in advanced theme customization techniques, Liquid templating (even if basic), and the strategic use of metafields/metaobjects.

• E-commerce CRO Mastery: Develop advanced skills in conversion rate optimization, user testing methodologies, and A/B testing strategies specific to e-commerce.

• Client Consulting Skills: Hone presentation, negotiation, and strategic advisory skills through direct client interaction.

• Emerging Technologies: Explore and integrate AI-assisted design tools and workflows into your process.

• Specialized App Integration: Gain in-depth knowledge of key Shopify apps for marketing, customer service, and loyalty programs.

📝 Enhancement Note: The main challenge is the constraint of working within Shopify's native capabilities while still delivering exceptional UX. Growth opportunities are centered around specialization and deepening expertise in the e-commerce and Shopify ecosystem.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for approaching a new Shopify storefront project, from initial client brief to final design handover." (Focus on UX planning, site structure, and how you integrate Theme Customizer capabilities.)

• "How do you balance a client's desired features with the practical limitations of Shopify's Theme Customizer and OS 2.0?" (Demonstrate your problem-solving approach and ability to offer alternatives.)

• "Walk us through a time you had to present a design recommendation to a client that they initially disagreed with. How did you handle it?" (Showcase your client communication, persuasion, and feedback incorporation skills.)

• "How do you ensure your Shopify designs are conversion-focused and user-friendly across all devices?" (Highlight your understanding of e-commerce UX, mobile-first design, and CRO principles.) Company & Culture Questions:

• "What interests you about working with e-commerce brands and Shopify specifically?" (Connect your passion to the company's niche.)

• "How do you approach collaboration with remote project managers and developers?" (Emphasize your communication tools and strategies for remote teamwork.)

• "Describe a situation where you demonstrated strong ownership or accountability on a project." (Provide a concrete example.)

• "How do you stay updated on Shopify platform changes and e-commerce UX best practices?" (Show your commitment to continuous learning.) Portfolio Presentation Strategy:

• Curate Select Projects: Choose 2-3 projects that best showcase your Shopify Theme Customizer experience, Figma skills, and UX strategy.

• Structure Your Narrative: For each project, clearly outline: the client's goals, the UX challenges, your design process, the specific Shopify features you utilized (sections, blocks, metafields), and the outcome or impact.

• Emphasize Hands-on Configuration: Clearly articulate what you built directly within the Shopify Theme Customizer, rather than just what you designed in Figma.

• Demonstrate Figma Proficiency: Be ready to show your Figma files, style guides, and wireframes.

• Prepare for Q&A: Anticipate questions about your design decisions, technical limitations you encountered, and how you collaborated with clients or developers.

• Practice Your English Presentation: Rehearse your presentation to ensure clarity, conciseness, and confidence.

📝 Enhancement Note: The interview heavily relies on demonstrating practical Shopify skills and client communication. Be prepared to "show, don't just tell" your capabilities through your portfolio and potential trial project.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link.

• Portfolio Customization: Ensure your portfolio is up-to-date and prominently features your Shopify Theme Customizer work. Clearly label projects with your specific contributions and the Shopify features used (sections, blocks, metafields).

• Resume Optimization: Tailor your resume to highlight 2+ years of Shopify experience, Figma proficiency, UX strategy, and client-facing roles. Use keywords from the job description like "Shopify Theme Customizer," "Shopify OS 2.0," "metafields," "metaobjects," and "Figma."

• Interview Preparation: Practice articulating your design process, client communication style, and problem-solving approaches in English. Be ready to discuss specific Shopify projects in detail.

• Company Research: Familiarize yourself with Entrepreneur Cooperative's work and the general landscape of Shopify e-commerce agencies to understand their operational focus and client base.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.