Senior UX/UI Product Designer

📍 Job Overview

Job Title: Senior UX/UI Product Designer

Company: IPEM SOLUTIONS INC

Location: Sacramento, CA, US

Job Type: FULL_TIME

Category: User Experience (UX) / User Interface (UI) Design, Salesforce Design & Implementation

Date Posted: 2026-08-04T03:07:21

Experience Level: 2-5 Years

Remote Status: Remote OK

🚀 Role Summary

• Drive the strategic design and implementation of user interfaces within the Salesforce ecosystem, leveraging the Salesforce Lightning Design System (SLDS).

• Lead the creation, maintenance, and governance of an enterprise-wide Design System, ensuring consistency and scalability across multiple development teams.

• Translate complex user flows and business requirements into intuitive, reusable UI patterns and components.

• Champion accessibility standards, ensuring all designs meet core accessibility competencies (CPACC/WAS).

• Oversee full lifecycle Salesforce implementation projects with a strong focus on UI/UX normalization and design system adoption.

📝 Enhancement Note: This role is highly specialized, focusing on Salesforce UI/UX design and enterprise-level design system governance. The emphasis on specific certifications (Salesforce UX Designer, CPACC/WAS) and project scope (200 user flows, multiple independent dev teams) indicates a senior-level position requiring deep expertise in both Salesforce platform capabilities and robust design system methodologies.

📈 Primary Responsibilities

• Design, develop, and maintain user interfaces for Salesforce applications, adhering to the Salesforce Lightning Design System (SLDS) principles and best practices.

• Develop and manage a comprehensive enterprise Design System, including style guides, component libraries, and governance policies, to ensure consistent user experiences across various Salesforce projects.

• Conduct user research, analyze user flows, and translate findings into actionable design recommendations and reusable UI patterns.

• Collaborate closely with Salesforce administrators, developers, product managers, and stakeholders to gather requirements, define project scope, and deliver high-quality design solutions.

• Ensure all designs comply with accessibility standards and regulations, holding and applying knowledge from CPACC or WAS certifications.

• Lead the normalization of approximately 200 user flows into consistent, reusable UI patterns, optimizing user journeys and reducing design debt.

• Govern the enterprise Design System, ensuring its adoption and effective utilization by multiple independent development teams.

• Participate in the full lifecycle of Salesforce implementation projects, from discovery and design through to deployment and post-launch support.

• Conduct design reviews and provide constructive feedback to development teams to ensure adherence to design standards and quality.

• Continuously evaluate and iterate on designs based on user feedback, performance metrics, and evolving business needs.

📝 Enhancement Note: The responsibility to "normalize approximately 200 user flows into consistent, reusable UI patterns" is a significant undertaking, suggesting this role will be critical in establishing a scalable and efficient design framework within the organization's Salesforce instance. The governance aspect for multiple independent development teams highlights a need for strong leadership and communication skills.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience.

• Possession of a professional certificate in Salesforce UX Design is mandatory.

• Possession of either the IAAP Certified Professional in Accessibility Core Competencies (CPACC) or Web Accessibility Specialist (WAS) certification is mandatory. Experience:

• Minimum of two (2) years of full-time, hands-on experience specifically with the Salesforce Lightning Design System (SLDS 2).

• Proven experience in leading and managing the full lifecycle of at least two (2) enterprise-level Design System projects, including creation, maintenance, and governance.

• Demonstrated experience in completing at least one (1) full lifecycle, end-to-end Salesforce implementation project that involved normalizing approximately 200 user flows into consistent UI patterns. Required Skills:

• Expertise in Salesforce Lightning Design System (SLDS) and its application in designing intuitive user interfaces.

• Proficient in UI/UX design principles, user-centered design methodologies, and information architecture.

• Strong understanding of Design System governance, including best practices for component libraries, style guides, and adoption by multiple teams.

• In-depth knowledge of web accessibility standards and WCAG guidelines, with practical application experience.

• Proficiency with design and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision).

• Experience in normalizing complex user flows and translating them into consistent, reusable UI patterns.

• Excellent communication, presentation, and interpersonal skills, with the ability to articulate design decisions to technical and non-technical audiences.

• Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment. Preferred Skills:

• Experience with Salesforce platform customization and configuration (e.g., Lightning App Builder, Aura, LWC).

• Familiarity with agile development methodologies.

• Experience in user research methodologies and usability testing.

• Knowledge of front-end development concepts (HTML, CSS, JavaScript) to better collaborate with developers.

📝 Enhancement Note: The emphasis on "SLDS 2" and "approximately 200 user flows" signifies a need for deep, practical experience beyond theoretical knowledge. The dual certification requirement (Salesforce UX and Accessibility) positions this role as a critical expert for ensuring both platform-specific usability and broad inclusivity.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase at least two (2) comprehensive enterprise Design System projects, detailing the governance model, component library, and impact on development teams.

• Include a detailed case study of at least one (1) Salesforce implementation project where ~200 user flows were normalized into consistent UI patterns, highlighting the process and outcomes.

• Demonstrate expertise in applying Salesforce Lightning Design System (SLDS) principles across various projects.

• Provide examples of designs that clearly adhere to accessibility standards (CPACC/WAS), with explanations of how these standards were met.

• Showcase proficiency in creating and maintaining reusable UI components and patterns. Process Documentation:

• Document the methodology used for user flow analysis and normalization into UI patterns.

• Detail the process for creating, maintaining, and governing an enterprise Design System, including version control and update procedures.

• Outline the approach to ensuring design accessibility compliance throughout the project lifecycle.

• Provide examples of collaboration processes with development teams for design implementation and feedback.

📝 Enhancement Note: A strong portfolio is paramount for this role, as it will serve as the primary evidence of the candidate's ability to meet the highly specific project and certification requirements. Candidates should be prepared to walk through the detailed processes and outcomes of their design system and Salesforce implementation projects.

💵 Compensation & Benefits

Salary Range:

• Based on the provided hourly rate of $40.00 and standard full-time work hours (40 hours/week), the estimated annual salary range for this position in Sacramento, CA, is approximately $83,200 to $90,000. This estimate considers the experience level (2-5 years), the senior nature of the role, and the specialized certifications required. Market data for UX/UI Designers with Salesforce expertise and accessibility certifications in the California region typically falls within this range. Benefits:

• Flexible work from home options available, offering significant autonomy in managing work location.

• Comprehensive health, dental, and vision insurance plans.

• Retirement savings plan with company match (e.g., 401(k)).

• Paid time off (PTO), including vacation, sick leave, and holidays.

• Professional development opportunities, including training, workshops, and conference attendance.

• Potential for performance-based bonuses or incentives. Working Hours:

• Full-time position, typically requiring 40 hours per week.

• Flexible work arrangements are available, allowing for remote work.

• Standard business hours, with potential for occasional overtime to meet project deadlines.

📝 Enhancement Note: The $40/hour rate is a starting point; actual compensation may vary based on the depth of experience, specific certifications held, and negotiation. The "Flexible work from home options" is a key benefit for remote-eligible roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology and Services, Consulting, Software Development. IPEM Solutions Inc. likely operates within the broader IT consulting and solutions space, specializing in Salesforce implementations and related technology services. This industry context suggests a dynamic environment focused on client delivery, technological innovation, and problem-solving.

Company Size: IPEM Solutions Inc. is likely a small to medium-sized business (SMB) or a growing enterprise, based on typical company structures that would hire for such a specialized role. This size can imply a more agile environment with direct impact opportunities, but also potentially fewer established processes compared to very large corporations.

Founded: Information not provided, but the company's existence and service offerings suggest a mature understanding of the IT solutions market.

Team Structure:

• The UX/UI Designer will likely be part of a dedicated Design or Product team, or embedded within a Salesforce practice group.

• Reporting structure may be to a Design Lead, Product Manager, or a Director of Technology/Operations.

• Cross-functional collaboration will be essential, involving close partnerships with Salesforce Architects, Developers, Business Analysts, Project Managers, and potentially client-side teams. Methodology:

• Emphasis on user-centered design principles and iterative development processes.

• Data-driven decision-making, utilizing analytics and user feedback to inform design choices.

• Agile methodologies are likely employed for project management and development.

• Strong focus on process efficiency and continuous improvement in design and implementation workflows.

Company Website: www.ipemsolutions.com

📝 Enhancement Note: The company's focus on Salesforce implementations means the culture likely values technical expertise, client satisfaction, and efficient project delivery. The role's specific requirements suggest a company that prioritizes quality, standardization, and accessibility in its Salesforce solutions.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior UX/UI Product Designer, indicating a mid-to-senior level position. It requires specialized expertise and the ability to lead significant design initiatives, particularly in design system governance and complex Salesforce implementations.

Reporting Structure: The Senior UX/UI Designer will likely report to a Design Manager, Head of Product, or a Director within the technology or consulting practice. They will work closely with project teams, potentially mentoring junior designers if the team grows.

Operations Impact: The designer's impact is critical in enhancing user adoption, efficiency, and satisfaction with Salesforce solutions. By establishing a robust Design System and normalizing user flows, they directly contribute to the quality and scalability of IPEM Solutions' Salesforce offerings, influencing client success and the company's reputation for high-quality implementations.

Growth Opportunities:

• Specialization Advancement: Deepen expertise in Salesforce UX, accessibility (potentially pursuing advanced certifications), or specialized areas like Salesforce Experience Cloud.

• Leadership Path: Transition into a Lead UX Designer, Design Manager, or Head of Design role, overseeing design strategy and teams.

• Product Strategy: Move into Product Management roles, leveraging design expertise to define product roadmaps and strategies.

• Consulting Expertise: Become a recognized subject matter expert in Salesforce UX and Design Systems, leading client engagements and strategic initiatives.

📝 Enhancement Note: The stringent requirements for this role suggest it's a pivotal position for IPEM Solutions, likely aimed at standardizing and elevating their Salesforce design output. Growth opportunities would align with expanding this expertise across more clients or taking on team leadership.

🌐 Work Environment

Office Type: The company offers flexible work-from-home options, indicating a hybrid or fully remote work environment is supported. This suggests a modern workplace that prioritizes employee autonomy and work-life balance.

Office Location(s): Sacramento, California, United States. While the role is remote-friendly, the headquarters or a primary office presence in Sacramento may exist, potentially offering collaboration spaces for occasional team meetings or client engagements.

Workspace Context:

• A remote-friendly setup means the designer will likely have autonomy over their workspace, prioritizing ergonomic and productive home office environments.

• Access to collaborative digital tools (e.g., Slack, Zoom, Miro) will be crucial for seamless interaction with distributed teams.

• The environment is expected to be collaborative, encouraging open communication and knowledge sharing, particularly around design best practices and the evolving Design System. Work Schedule:

• Standard full-time hours (40 hours/week) are expected.

• Flexibility in daily scheduling may be offered, allowing designers to manage their time effectively, provided project deadlines and collaboration needs are met.

• The emphasis on remote work suggests a focus on output and results rather than strict adherence to on-site hours.

📝 Enhancement Note: The "Flexible work from home options" is a key differentiator, suggesting a trust-based culture that values results. Candidates should be prepared to demonstrate self-discipline and strong communication skills for effective remote collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or a recruiter will likely conduct a brief phone screen to assess basic qualifications, interest, and salary expectations.

• Portfolio Review & Technical Interview: A more in-depth discussion with a hiring manager or senior design lead, focusing on your portfolio. Be prepared to walk through your Salesforce implementation and Design System projects, explaining your process, rationale, and the impact of your work. Expect questions about SLDS, user flow normalization, and design system governance.

• Skills Assessment/Case Study: You may be given a design challenge or case study related to Salesforce UX or Design System development. This could involve analyzing a user flow, proposing UI improvements, or outlining a design system governance strategy.

• Team/Stakeholder Interviews: Interviews with potential colleagues (developers, other designers, product managers) to assess cultural fit, collaboration style, and technical depth.

• Final Interview: Potentially with a senior leader to discuss overall fit, strategic thinking, and long-term contributions.

Portfolio Review Tips:

• Highlight Specific Projects: Clearly showcase the Salesforce implementation (200 user flows) and the Design System governance projects.

• Detail Your Process: For each project, explain your approach to user research, problem definition, ideation, design, prototyping, and iteration.

• Quantify Impact: Wherever possible, use metrics to demonstrate the success of your designs (e.g., improved user satisfaction, reduced support tickets, increased task completion rates, adoption rates of the design system).

• Showcase SLDS Expertise: Explicitly demonstrate how you've applied SLDS principles and components.

• Emphasize Accessibility: Clearly articulate your role in ensuring accessibility compliance and how you applied CPACC/WAS principles.

• Prepare for Governance Discussion: Be ready to discuss the challenges and strategies involved in governing a design system used by multiple teams.

Challenge Preparation:

• Understand Salesforce Context: Familiarize yourself with common Salesforce use cases, standard objects, and the Lightning Experience interface.

• Design System Thinking: Prepare to discuss how you would approach creating or scaling a design system, including key components, documentation, and governance models.

• Accessibility First: Practice applying accessibility principles to design problems.

• Problem-Solving: Be ready to articulate your thought process for tackling complex design challenges.

📝 Enhancement Note: The interview process is heavily weighted towards portfolio evaluation and demonstrating practical experience with specific Salesforce design challenges and design system governance. Candidates must be ready to articulate their process and impact with concrete examples.

🛠 Tools & Technology Stack

Primary Tools:

• Salesforce Lightning Design System (SLDS): Essential for all UI design within the Salesforce platform.

• Design & Prototyping Tools: Figma, Sketch, Adobe XD, InVision (specific tools may vary, but proficiency in at least one is expected).

• Design System Management Tools: Tools for managing component libraries, style guides, and documentation (e.g., Zeroheight, Storybook, or internal platforms).

Analytics & Reporting:

• Salesforce Analytics: Familiarity with Salesforce reporting and dashboard capabilities to understand user behavior and design impact.

• User Analytics Tools: Tools like Google Analytics, Mixpanel, or Amplitude (if used for customer-facing applications integrated with Salesforce).

CRM & Automation:

• Salesforce Platform: Deep understanding of the Salesforce ecosystem, including Lightning Experience, App Builder, and potentially custom components (Aura, LWC).

• Collaboration & Project Management Tools: Jira, Confluence, Asana, Trello, Slack, Microsoft Teams.

📝 Enhancement Note: Proficiency in SLDS is non-negotiable. Experience with design system management platforms and a strong understanding of the Salesforce platform itself (beyond just the design system) will be highly advantageous.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core commitment to understanding and serving user needs through thoughtful design.

• Excellence & Quality: A dedication to delivering high-quality, polished, and effective design solutions.

• Collaboration: Valuing teamwork, open communication, and shared problem-solving across disciplines.

• Innovation: Encouraging creative thinking and the exploration of new design approaches and technologies.

• Efficiency: A drive to optimize processes, reduce complexity, and create scalable design solutions.

• Accessibility: A fundamental belief in creating inclusive products that are usable by everyone.

Collaboration Style:

• Cross-Functional Partnership: Working closely with developers, product managers, and business analysts to ensure designs are technically feasible and meet business objectives.

• Iterative Feedback Loops: Engaging in regular design reviews and incorporating feedback from stakeholders and end-users.

• Knowledge Sharing: Actively participating in design discussions, sharing best practices, and contributing to the growth of the design community within IPEM Solutions.

• Proactive Communication: Maintaining clear and consistent communication regarding project status, design decisions, and potential challenges.

📝 Enhancement Note: The company's values likely emphasize precision, client success, and innovation within the Salesforce ecosystem. The collaborative style will be crucial for navigating complex projects with multiple stakeholders.

⚡ Challenges & Growth Opportunities

Challenges:

• Design System Adoption: Ensuring widespread adoption and consistent use of the enterprise Design System across diverse development teams with varying levels of familiarity.

• Balancing Standardization and Flexibility: Creating a Design System that is robust enough for consistency but flexible enough to accommodate unique project requirements without becoming overly complex.

• Navigating Salesforce Constraints: Designing within the specific technical and UI/UX limitations and opportunities presented by the Salesforce platform.

• Remote Collaboration: Maintaining strong team cohesion and design quality in a distributed or hybrid work environment.

• Keeping Pace with Salesforce Updates: Adapting designs and the Design System to new features and changes introduced by Salesforce releases.

Learning & Development Opportunities:

• Advanced Salesforce Certifications: Pursuing further Salesforce certifications related to platform development, administration, or specific clouds.

• Deepening Accessibility Expertise: Exploring advanced accessibility training or certifications to become a leading expert.

• Leadership Development: Opportunities to mentor junior designers, lead design initiatives, or manage design projects.

• Industry Conferences & Workshops: Attending events focused on UX, UI, Design Systems, and Salesforce to stay current with trends and best practices.

• Exposure to Diverse Projects: Working on a variety of client projects, gaining experience across different industries and use cases within the Salesforce ecosystem.

📝 Enhancement Note: The primary challenge will be the governance and widespread adoption of the design system. Growth opportunities are strong for those who excel in Salesforce-specific design and can lead in this specialized area.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for normalizing approximately 200 user flows into a cohesive set of reusable UI patterns for a platform like Salesforce."

• "How would you approach creating and governing an enterprise Design System to ensure adoption by multiple independent development teams?"

• "Walk me through a challenging Salesforce UI/UX project you led. What were the objectives, your approach, the outcome, and what did you learn?"

• "How do you ensure accessibility is integrated into your design process from the outset, especially when working with the Salesforce Lightning Design System?" Company & Culture Questions:

• "What interests you about IPEM Solutions Inc. and this specific role within our Salesforce practice?"

• "How do you approach collaboration with Salesforce developers and administrators who may have different priorities or perspectives?"

• "Describe a time you had to advocate for a design decision that was initially met with resistance. How did you handle it?"

• "How do you stay updated on the latest Salesforce platform changes and how do they influence your design approach?" Portfolio Presentation Strategy:

• Structure Your Narrative: For each key project (Design System, Salesforce Implementation), clearly articulate the problem, your role, your process, the solution, and the measurable impact.

• Show, Don't Just Tell: Use visual aids effectively. Demonstrate the user flows, the UI patterns, the components, and the final designs.

• Highlight Certifications: Explicitly mention and be prepared to discuss your Salesforce UX Designer and accessibility certifications (CPACC/WAS) and how they inform your work.

• Emphasize Governance: For the Design System project, focus on the governance model, the documentation, and how you managed its adoption across teams.

• Be Ready for Deep Dives: Anticipate detailed questions about your design decisions, technical considerations, and problem-solving approaches.

📝 Enhancement Note: Interviewers will be looking for concrete evidence of meeting the specific requirements. Candidates must be prepared to articulate their methodologies, demonstrate their portfolio projects in detail, and speak confidently about Salesforce, design systems, and accessibility.

📌 Application Steps

To apply for this Senior UX/UI Product Designer position:

• Submit your application through the provided career plug link: https://ipem-solutions-inc.careerplug.com/jobs/3528565/apps/new

• Tailor Your Resume: Ensure your resume prominently highlights your experience with the Salesforce Lightning Design System, Design System governance, user flow normalization, and your Salesforce Certified User Experience Designer and accessibility certifications (CPACC/WAS). Quantify your achievements wherever possible.

• Curate Your Portfolio: Prepare a digital portfolio that clearly showcases the specific projects mentioned in the job description – your enterprise Design System work and your Salesforce implementation involving user flow normalization. Ensure it's easily navigable and visually compelling.

• Practice Your Narrative: Rehearse how you will present your portfolio projects, focusing on your process, rationale, and the impact of your design work. Be ready to discuss the challenges and solutions in detail.

• Research IPEM Solutions Inc.: Understand the company's services, client base, and any publicly available information about their culture or approach to Salesforce solutions. This will help you tailor your responses during the interview.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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