Senior UX Designer: SWO Logs

📍 Job Overview

Job Title: Senior UX Designer: SWO Logs

Company: SolarWinds

Location: Brno, Czech Republic

Job Type: Full-time

Category: UX/Product Design (with a strong emphasis on data-intensive enterprise SaaS)

Date Posted: June 18, 2026

Experience Level: 5+ Years

Remote Status: Hybrid (3 days in office, 2 days remote)

🚀 Role Summary

• Lead the user experience (UX) strategy and execution for SolarWinds Observability – Logs, focusing on transforming complex, high-volume data into intuitive and actionable interfaces for IT professionals.

• Drive end-to-end design ownership, from initial user research and ideation through to high-fidelity, production-ready deliverables, ensuring a seamless user journey.

• Collaborate closely with Product Management and Engineering teams as a key partner and advocate for user-centric design principles within a complex enterprise SaaS environment.

• Contribute to the evolution of SolarWinds' shared design system and component libraries, ensuring consistency and scalability across the platform.

• Leverage expertise in data visualization, complex data hierarchies, and advanced filtering mechanisms to solve intricate design challenges in log analysis and AIOps analytics.

📝 Enhancement Note: While the provided information focuses on UX Design, the emphasis on "Observability – Logs," "massive data volumes," "data-intensive applications," and "AIOps analytics" strongly suggests this role operates at the intersection of UX and Revenue Operations or Sales Operations enablement, as efficient log management is critical for system uptime, performance monitoring, and often directly impacts revenue-generating systems. The candidate will need to understand how UX design directly supports operational efficiency and data-driven decision-making, which are core to RevOps and Sales Ops.

📈 Primary Responsibilities

• Spearhead the design vision and strategy for the SolarWinds Observability Logs product, ensuring alignment with user needs and business objectives.

• Conduct user research, usability testing, and competitive analysis to identify user pain points and opportunities for design improvement.

• Create user flows, wireframes, prototypes, and high-fidelity mockups for complex data-intensive features, focusing on advanced filtering, search, and AIOps analytics.

• Translate intricate log data and system monitoring requirements into clear, user-friendly interfaces that empower IT professionals to troubleshoot and manage critical infrastructure effectively.

• Maintain and evolve the design system and component libraries, ensuring design consistency, scalability, and efficient implementation across the product suite.

• Collaborate effectively with cross-functional teams, including Product Managers, Engineers, Researchers, and other UX Designers, in an Agile development environment.

• Present and articulate design rationale, solutions, and user insights to stakeholders at various levels, advocating for user-centered design.

• Contribute to the continuous improvement of design processes and methodologies within the global design community.

📝 Enhancement Note: The responsibilities highlight a need for strategic thinking beyond just UI design. The role requires understanding the operational impact of log management tools, which directly relates to the efficiency and effectiveness of IT operations, a critical component of GTM and Revenue Operations. The emphasis on "actionable interfaces" and "simplifying massive data volumes" points to a need for designs that enable quick, data-driven decisions, a core function of operations teams.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Human-Computer Interaction (HCI), Graphic Design, Computer Science, or a related field is typically preferred or can be substituted with equivalent practical experience.

Experience: 5+ years of professional experience in UX Design, with a significant focus on enterprise SaaS or data-intensive applications.

Required Skills:

• Proven expertise in User Experience (UX) design principles and methodologies.

• Strong portfolio showcasing end-to-end design processes for complex applications, with a focus on data visualization, log analysis, or workflow-driven designs.

• Advanced proficiency in design and prototyping tools, particularly Figma.

• Deep understanding of systems thinking and its application in designing scalable software solutions.

• Demonstrated ability to design for complex data hierarchies, advanced filtering mechanisms, and large datasets.

• Experience working within Agile development environments and iterating rapidly on designs.

• Excellent communication, presentation, and interpersonal skills, with the ability to clearly articulate design decisions and rationale to diverse stakeholders.

• Familiarity with design system principles and component-based design. Preferred Skills:

• Prior experience designing specifically for log management, observability platforms, or developer tools.

• Familiarity with incident response workflows and the design of troubleshooting dashboards.

• Understanding of AIOps (Artificial Intelligence for IT Operations) concepts and their UX implications.

• Experience with user research methodologies and the ability to translate research findings into design solutions.

• Knowledge of performance monitoring and analytics tools.

📝 Enhancement Note: The "data-intensive applications" and "data visualization" requirements are highly relevant to operations roles, as these skills are crucial for building dashboards and reports that drive business insights. The ability to design for "complex data hierarchies" and "filtering mechanisms" is directly applicable to managing and analyzing large datasets typical in Revenue and Sales Operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing case studies that clearly articulate the problem, the candidate's creative interaction design process, and the final outcome.

• Prioritize case studies of technical products or enterprise SaaS solutions that demonstrate the ability to handle complexity.

• Include examples that highlight expertise in data visualization, designing for large datasets, and implementing advanced filtering or search functionalities.

• Demonstrate proficiency in transforming raw data into actionable insights through user interface design.

• Showcase experience with systems thinking and how it influenced the design architecture. Process Documentation:

• Portfolio entries should implicitly or explicitly detail the UX process followed, including user research, ideation, prototyping, testing, and iteration phases.

• Highlight how design decisions were informed by user feedback, data analysis, and stakeholder input.

• Illustrate the application of design systems or component libraries in maintaining consistency and efficiency.

• Provide evidence of collaboration with engineering and product teams throughout the design lifecycle.

📝 Enhancement Note: For operations professionals, a portfolio demonstrating the ability to design clear, actionable dashboards and reports from complex data sets would be highly valuable. This role's portfolio requirements align with the need to present complex information clearly, a skill transferable to operations roles focused on data analysis and reporting.

💵 Compensation & Benefits

Salary Range: For a Senior UX Designer role in Brno, Czech Republic, with 5+ years of experience in enterprise SaaS and specialized skills in data-intensive applications, the estimated annual salary range would typically fall between 1,000,000 CZK and 1,500,000 CZK gross per year. This estimate is based on industry benchmarks for senior design roles in technology companies in major European cities, considering the cost of living and the specialized nature of the role.

Benefits:

• Generous Paid Time Off: 25 days of vacation per year, plus 3 sick days and 10 study days.

• Long-Term Tenure Benefits: 4 weeks of holidays after 5 years of service, and Sabbatical Leave.

• Professional Development: Up to 48,300 CZK personal education budget annually, unlimited access to LinkedIn Learning, and English/Czech classes.

• Financial & Wellness: Pension or life insurance matching donation (up to 3% of salary or 4,000 CZK/month), a meal allowance of 95 CZK per working day, and a Multisport card.

• Referral & Recognition Programs: Solarian Referral Program and SolarWinds Appreciation Program.

• Additional Perks: Donation Matching, Employee Assistance program, Competitive Race Reimbursement, on-site gym, twice-weekly workout classes, and weekly yoga sessions.

• Office Amenities: Breakfast provided on Wednesdays, and fresh fruits and snacks on Mondays.

Working Hours: The standard working hours are typically 40 hours per week, with a hybrid work arrangement requiring a minimum of 3 days per week in the Brno office (mandatory Tuesdays and Wednesdays) and up to 2 days per week from home.

📝 Enhancement Note: The salary estimate is based on market data from reputable salary aggregators for senior UX/Product Designers in the Czech Republic, adjusted for the specific technical requirements and the enterprise SaaS context. The extensive benefits package reflects a competitive offering for a role of this seniority and location. The hybrid model is detailed for clarity.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software Technology, specifically focused on IT Management Software and Observability solutions. SolarWinds plays a critical role in enabling organizations to monitor, manage, and secure their IT infrastructure, which is fundamental to business operations and revenue generation.

Company Size: SolarWinds is a large, established technology company. Its global presence and extensive product portfolio suggest a robust organizational structure with dedicated teams for product development, design, engineering, and operations.

Founded: SolarWinds was founded in 1999, indicating a long history of innovation and market presence in the IT management space. This longevity suggests a stable yet evolving company culture, likely balancing established best practices with a drive for continuous improvement.

Team Structure:

• The UX team is part of a global design community of 18 professionals.

• The local Brno team consists of 4 UX Designers, a Product Owner, and a Researcher, fostering a collaborative local environment.

• The role involves working with colleagues across various global locations (Florida, Austin, Bangalore, Uruguay), emphasizing cross-cultural collaboration and remote teamwork.

• Bi-weekly global syncs are conducted to ensure alignment and knowledge sharing across distributed teams. Methodology:

• The company operates with a hybrid work model (3+2), indicating a structured approach to balancing in-office collaboration with remote flexibility.

• Design work is conducted within an Agile development environment, emphasizing rapid iteration and close collaboration with Product and Engineering.

• A strong emphasis is placed on user research and data-driven design decisions to ensure solutions meet real-world IT professional needs.

• The company fosters a "people-first" culture, aiming to enrich the lives of its employees and customers through its solutions.

Company Website: https://www.solarwinds.com/

📝 Enhancement Note: The information about SolarWinds' industry and mission is crucial for operations professionals. Understanding that their products directly support IT infrastructure management provides context for how UX design contributes to operational stability and efficiency, which are key concerns for Revenue Operations and Sales Operations. The global reach and hybrid model also highlight the need for strong remote collaboration and communication skills, essential in modern operations teams.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as a Senior UX Designer, indicating a mid-to-senior level position. It requires significant autonomy, strategic input, and the ability to mentor or guide less experienced designers. The scope involves leading the UX for a critical product area (SolarWinds Observability – Logs), suggesting a high level of responsibility and impact.

Reporting Structure: The UX Designer will likely report to a UX Manager or Director within the global design organization. They will work closely with Product Owners and Engineering Leads for the SWO Logs product, forming a core triad for product development. The role also integrates into a broader global design community, allowing for peer learning and mentorship opportunities.

Operations Impact: While this is a design role, its impact on operations and revenue is significant. By creating intuitive interfaces for log analysis and observability, this role directly enables IT professionals to:

• Reduce Downtime: Faster troubleshooting means less system downtime, directly protecting revenue streams.

• Improve Performance: Optimized systems lead to better application performance, enhancing customer experience and retention.

• Increase Efficiency: Simplified data access and analysis allow operations teams to work more efficiently, reducing operational costs.

• Enhance Security: Effective log monitoring is crucial for identifying and mitigating security threats, protecting company assets and reputation.

• Drive Data-Informed Decisions: Clear visualization of log data supports better decision-making for system improvements and resource allocation.

Growth Opportunities:

• Leadership & Mentorship: Opportunities to mentor junior designers, lead design initiatives, and potentially move into a Lead UX Designer or UX Manager role.

• Specialization: Deepen expertise in observability, log management, AIOps, and data-intensive application design, becoming a subject matter expert.

• Cross-Product Influence: Apply design expertise to other SolarWinds products or contribute to strategic design initiatives across the company.

• Skill Development: Continuous learning through access to LinkedIn Learning, study days, and collaboration with a global design community, fostering growth in advanced UX techniques and tools.

📝 Enhancement Note: The "Operations Impact" section is critical for framing this UX role in an operations context. The ability to design tools that enhance IT efficiency and reduce downtime directly supports the goals of Revenue Operations and Sales Operations, which rely on stable and high-performing systems. The growth opportunities highlight a career path that can lead to leadership within design or even transition into product management roles with a strong operational understanding.

🌐 Work Environment

Office Type: The role is based in a hybrid work model, with a significant portion of the work conducted in a modern office environment located in Brno, Czech Republic. The office is designed to foster collaboration and provide necessary resources.

Office Location(s): The primary office location is Holandská 873/6, Brno – Štýřice, 639 00, Czech Republic. This location is accessible and part of the local business landscape.

Workspace Context:

• Collaborative Hub: The Brno office hosts a local UX team (4 designers), a Product Owner, and a Researcher, facilitating in-person collaboration, brainstorming sessions, and knowledge sharing.

• Hybrid Flexibility: The 3+2 model allows for focused, deep work at home, balanced with in-office days dedicated to team synergy, meetings, and collaborative design activities.

• Resource Availability: Employees have access to an on-site gym, regular workout classes, and yoga sessions, promoting employee well-being. The office also provides amenities like breakfast on Wednesdays and fresh fruits/snacks on Mondays.

• Tools & Technology: While not explicitly detailed for the workspace itself, the emphasis on Figma and enterprise SaaS implies a modern tech stack is available to support design and development workflows.

Work Schedule: The standard work schedule is 40 hours per week. The hybrid model allows for some flexibility in structuring the work week, with specific days (Tuesdays and Wednesdays) designated for office presence to maximize team interaction.

📝 Enhancement Note: The description of the office environment and hybrid model is relevant to operations professionals who often value structured yet flexible work arrangements. The emphasis on collaboration and well-being within the office context suggests a supportive work environment that can positively impact productivity and team cohesion, which are vital for operations teams that depend on seamless collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application and portfolio to assess experience, skills, and alignment with the role's requirements.

• Hiring Manager Interview: Typically with Cullen Childress (if named), focusing on your professional background, career aspirations, and high-level understanding of UX principles.

• Design Challenge/Portfolio Review: A session where you will present your portfolio and potentially work through a design exercise or case study. This is where your ability to articulate process, rationale, and impact will be evaluated. Expect questions about how you approach complex data problems.

• Team/Cross-Functional Interviews: Meetings with other UX designers, Product Managers, and Engineers to assess your collaboration style, technical understanding, and cultural fit within the team and SolarWinds.

• Final Interview: May involve senior leadership to discuss strategic fit and overall candidacy.

Portfolio Review Tips:

• Storytelling is Key: Structure your case studies to tell a compelling narrative: clearly define the problem, showcase your unique design process and solutions, and present the measurable outcomes or impact.

• Focus on Data & Complexity: Given the role's focus on logs and observability, highlight projects where you've handled large datasets, complex filtering, or advanced data visualization. Explain how you made complex information accessible.

• Showcase Figma Proficiency: Be prepared to discuss your workflow in Figma, including component usage, prototyping, and collaboration features.

• Demonstrate Systems Thinking: Explain how you approached the design from a systems perspective, considering scalability, consistency, and integration with other product components.

• Quantify Impact: Whenever possible, include metrics or data that demonstrate the success of your designs (e.g., improved task completion rates, reduced error rates, increased user satisfaction).

• Tailor to SolarWinds: Research SolarWinds' products, particularly their observability suite, and try to align your portfolio examples with the types of challenges they address.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with concepts related to log management, IT observability, monitoring, and AIOps. Understand the typical challenges faced by IT professionals in these areas.

• Practice Design Exercises: Be ready for exercises that may involve sketching out solutions for hypothetical problems related to data analysis, filtering, or dashboard design.

• Articulate Your Process: Be prepared to walk through your design process step-by-step, explaining your rationale for each decision and how you incorporated user feedback and technical constraints.

• Stakeholder Communication: Practice explaining complex design decisions in simple terms, as you will need to communicate effectively with both technical and non-technical stakeholders.

📝 Enhancement Note: The interview and portfolio review advice is tailored to a UX role but emphasizes aspects highly relevant to operations professionals: data interpretation, complex problem-solving, stakeholder communication, and demonstrating tangible impact. Operations candidates could draw parallels from their experience in designing reports, dashboards, or process improvements.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaboration. Expertise in its advanced features, including design systems, component libraries, and collaborative workflows, is expected.

• Prototyping Tools: Proficiency in creating interactive prototypes for user testing and stakeholder presentations.

• User Research Tools: Familiarity with tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Lookback, Maze).

Analytics & Reporting:

• While not directly a design tool, understanding how data from observability and log management platforms is used for analytics and reporting is crucial. Familiarity with tools like Datadog, Splunk, ELK Stack (Elasticsearch, Logstash, Kibana), or similar log analysis platforms would be beneficial for understanding the user context. CRM & Automation:

• Not directly applicable to the core UX responsibilities, but an awareness of how enterprise SaaS products integrate into broader IT ecosystems and potentially CRM systems could be a plus.

📝 Enhancement Note: The emphasis on Figma and prototyping tools is standard for UX. For operations candidates, the mention of log analysis platforms (Datadog, Splunk, ELK) is highly relevant. Understanding these tools is key to comprehending the data and challenges users of SolarWinds Observability Logs face, bridging the gap between design and operational realities.

👥 Team Culture & Values

Operations Values:

• People-First: A core company value that translates into designing user-centric solutions that genuinely help customers and employees. This means prioritizing user needs and empathy in every design decision.

• Collaboration & Teamwork: The role emphasizes working within a global design community and local teams, valuing shared expertise, open communication, and collective problem-solving.

• Accountability & Ownership: Taking responsibility for the user experience of the SWO Logs product, driving it from concept to completion, and being accountable for its success.

• Innovation & Agility: Thriving in a fast-paced environment and embracing rapid iteration, continuous improvement, and the adoption of new design approaches and technologies.

• Purpose-Driven: A focus on creating solutions that have a real-world impact, such as helping IT professionals keep the digital world running smoothly.

Collaboration Style:

• Cross-functional Partnership: Close collaboration with Product Management and Engineering is essential, acting as a key partner to ensure user needs are integrated into product strategy and development.

• Open Communication: Regular global syncs and local team interactions encourage the sharing of progress, challenges, and best practices.

• Feedback Culture: An environment where constructive feedback is exchanged openly among designers and with other teams to refine designs and processes.

• Knowledge Exchange: Opportunities to regularly exchange expertise with experienced UX colleagues, fostering continuous learning and skill development across the team.

📝 Enhancement Note: The company values align well with the principles of effective operations teams: customer focus, collaboration, accountability, and a drive for efficiency and improvement. Operations professionals can highlight their own experiences demonstrating these values in their work.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Complexity: The primary challenge is distilling vast amounts of log data into simple, intuitive, and actionable interfaces for IT professionals. This requires sophisticated design thinking and a deep understanding of user workflows.

• Global Collaboration: Effectively collaborating with diverse teams across different time zones and cultures requires strong communication strategies and the ability to navigate remote work dynamics.

• Evolving Technology: Staying abreast of advancements in observability, AIOps, and data analytics technologies to ensure designs remain relevant and cutting-edge.

• Balancing Stakeholder Needs: Integrating the needs of various stakeholders (users, product, engineering, business) into a cohesive and user-centered design strategy.

Learning & Development Opportunities:

• Deepen Observability Expertise: Gain in-depth knowledge of log management, IT monitoring, and AIOps, becoming a subject matter expert in a critical technology domain.

• Advance System Design Skills: Hone skills in designing scalable, component-based systems and contributing to the evolution of a comprehensive design system.

• Mentorship & Leadership: Opportunities to mentor junior designers, lead design initiatives, and potentially step into leadership roles within the UX team.

• Industry Exposure: Access to unlimited LinkedIn Learning, study days, and potential for industry conferences to stay updated on UX trends and best practices.

📝 Enhancement Note: The challenges outlined are directly relevant to the operational success of IT systems. Operations professionals often face similar challenges in managing complex data, coordinating across teams, and adapting to new technologies. The growth opportunities highlight a path for continuous development in a high-demand field.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex, data-intensive application. What were the key challenges, and how did you approach them?" (Focus on process, data handling, and user impact.)

• "How do you ensure your designs for enterprise SaaS products are scalable and maintainable within a design system?" (Highlight systems thinking and component-based design.)

• "Walk me through a project where you significantly improved a user's ability to find or analyze complex data." (Prepare a case study that demonstrates your data visualization and filtering design skills.)

• "How do you collaborate with Product Managers and Engineers to translate user needs and technical constraints into effective UX solutions?" (Emphasize your partnership approach.) Company & Culture Questions:

• "What interests you about SolarWinds and specifically the Observability Logs product?" (Research SolarWinds' mission, products, and the importance of log management.)

• "How do you see your role contributing to a 'people-first' culture?" (Connect your design philosophy to user empathy and customer success.)

• "Describe your experience working in a global, distributed team environment." (Highlight your remote collaboration and communication skills.) Portfolio Presentation Strategy:

• Start with the Problem: Clearly articulate the user problem or business challenge your project addressed.

• Show, Don't Just Tell: Use visuals (screenshots, prototypes, flows) to illustrate your design process and solutions.

• Explain Your 'Why': For each design decision, explain the rationale behind it, referencing user research, data, or design principles.

• Quantify Results: If possible, present metrics or outcomes that demonstrate the positive impact of your design.

• Highlight Figma Usage: Be ready to discuss your workflow in Figma, including how you leverage its features for efficiency and collaboration.

• Be Prepared for Live Design: In some cases, you might be asked to sketch out a solution or critique an existing design during a live session.

📝 Enhancement Note: These interview questions and preparation tips are designed to help candidates showcase their strategic thinking, problem-solving abilities, and collaborative skills, which are valuable across both UX and operations roles. The emphasis on data and complexity is particularly relevant for operations professionals.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the SolarWinds careers portal via the provided job link.

• Curate Your Portfolio: Select 2-3 of your most relevant case studies. Prioritize those demonstrating experience with data-intensive applications, complex filtering, data visualization, and enterprise SaaS. Ensure each case study clearly outlines the problem, your process, your specific contributions, and the outcomes.

• Optimize Your Resume: Tailor your resume to highlight your 5+ years of experience in UX design, specific skills in Figma, systems thinking, and experience with enterprise SaaS. Use keywords from the job description, such as "data visualization," "log analysis," "workflow design," and "Agile."

• Prepare Your Presentation: Practice walking through your portfolio case studies concisely and effectively. Be ready to articulate your design rationale, problem-solving approach, and the impact of your work. Anticipate questions about handling complex data and collaborating with cross-functional teams.

• Research SolarWinds: Understand SolarWinds' mission, its product suite (especially observability and log management), and its company values. This will help you tailor your responses to demonstrate cultural fit and genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.