Senior Ux designer (m/w/d)

📍 Job Overview

Job Title: Senior UX Designer (m/f/d)

Company: EVERIENCE

Location: Amsterdam, Netherlands

Job Type: Full-time

Category: UX/UI Design, Digital Transformation Consulting

Date Posted: 2026-06-12

Experience Level: 10+ years

Remote Status: Hybrid (2-3 days onsite per week)

🚀 Role Summary

• Lead the design of complex digital customer journeys, focusing on intuitive, scalable, and data-driven user experiences within a large digital ecosystem.

• Drive the development of navigation concepts and information architecture across web and mobile platforms, ensuring seamless user flow.

• Translate strategic business direction into concrete, validated UX designs and actionable solutions.

• Collaborate extensively with cross-functional teams including designers, product managers, and stakeholders to deliver high-impact digital products.

• Utilize advanced design tools and methodologies to create wireframes, high-fidelity prototypes, and comprehensive design systems.

📝 Enhancement Note: This role is positioned as a Senior UX Designer within a consulting group that specializes in AI-augmented digital services. The emphasis on "complex digital customer journeys," "large digital ecosystem," and "data-driven user experiences" suggests a need for a candidate who can navigate intricate systems and leverage data for strategic design decisions, a common requirement in GTM and RevOps-adjacent design roles.

📈 Primary Responsibilities

• Conceptualize, design, and refine user experiences for complex digital platforms, ensuring alignment with business objectives and user needs.

• Develop and optimize navigation structures and information architecture for both web and mobile applications, ensuring logical flow and discoverability.

• Create detailed wireframes, user flows, and high-fidelity interactive prototypes using advanced Figma capabilities.

• Conduct comprehensive user research, including usability testing, user interviews, and heuristic evaluations, to gather actionable insights.

• Analyze qualitative and quantitative user data to inform design decisions and iterate on solutions for continuous improvement.

• Validate design concepts and prototypes with end-users and stakeholders to ensure user desirability and business viability.

• Ensure design consistency across all digital touchpoints by adhering to and contributing to established design systems and branding guidelines.

• Foster strong collaborative relationships with product managers, developers, and other stakeholders to ensure successful design implementation and adoption.

• Translate strategic goals into user-centered design solutions that enhance customer engagement and drive business value.

• Stay abreast of emerging UX trends, technologies (including AI-driven design tools), and best practices to continuously elevate the design output.

📝 Enhancement Note: The responsibilities clearly indicate a senior-level role requiring end-to-end ownership of the UX design process. The emphasis on "data-driven user experiences," "analyzing qualitative and quantitative user insights," and "validating design solutions" points to a need for analytical rigor, which is highly valued in operations-focused design roles that aim to optimize conversion funnels and user engagement metrics.

🎓 Skills & Qualifications

Education:

• A Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Psychology, Computer Science, or a related field, or equivalent practical experience. Experience:

• Minimum of 8 years of dedicated experience in User Experience (UX) design, with a demonstrable track record of successfully delivering complex digital products.

• Extensive experience in end-to-end UX design processes, from discovery and research to ideation, prototyping, and testing.

• Proven expertise in developing and refining navigation concepts and information architecture for large-scale digital platforms.

• Substantial experience in conducting user research methodologies, including usability testing, user interviews, and persona development.

• Proven track record in creating high-fidelity prototypes that effectively communicate design intent and user flows. Required Skills:

• Advanced proficiency in Figma, including extensive use of Auto Layout, Components, Variants, and Design Systems for scalable and maintainable design solutions.

• Strong understanding and practical application of information architecture principles and best practices.

• Excellent skills in wireframing, user flow mapping, and prototyping complex interactions.

• Demonstrated ability to conduct and analyze user research and usability testing to drive design decisions.

• Superior stakeholder management and communication skills, with the ability to articulate design rationale and influence decision-making.

• Experience working within or contributing to established design systems.

• Ability to immediately contribute or be available on short notice.

• Willingness to work onsite in Amsterdam 2-3 days per week. Preferred Skills:

• Fluent Dutch language proficiency.

• Experience with AI-driven design tools and their application in enhancing UX processes.

• Experience designing for large-scale digital ecosystems, enterprise environments, or complex B2B/B2C platforms.

• Familiarity with customer journey mapping and optimizing user funnels for conversion.

• Basic understanding of front-end development principles (HTML, CSS, JavaScript) to facilitate better collaboration with development teams.

📝 Enhancement Note: The requirement for 8+ years of experience and advanced Figma skills, particularly with Design Systems and Auto Layout, signifies a senior role demanding not just creative talent but also strong technical design execution and the ability to build scalable design frameworks. The preference for Dutch language skills and experience in "large-scale digital ecosystems" or "enterprise environments" suggests the role involves working with complex, established systems, common in GTM and RevOps operational contexts.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 5-7 complex UX design projects, demonstrating end-to-end ownership and impact.

• Projects should highlight your expertise in information architecture, navigation design, and user flow optimization for web and mobile applications.

• Include case studies detailing your process, from initial research and problem definition through to solution design, user validation, and implementation considerations.

• Showcase your proficiency with Figma, specifically demonstrating the creation and utilization of design systems, components, and Auto Layout within your workflow.

• Present evidence of how you have analyzed qualitative and quantitative data to inform design decisions and measure the success of your solutions.

• Demonstrate your ability to collaborate with cross-functional teams (product managers, developers, stakeholders) and manage stakeholder expectations throughout the design lifecycle.

• For each project, clearly articulate the business problem, your role, the challenges faced, your design process, and the measurable outcomes or impact achieved. Process Documentation:

• Ability to articulate and document your UX design process clearly, including research methodologies, ideation techniques, prototyping approaches, and validation strategies.

• Experience in contributing to or maintaining design system documentation, ensuring consistency and scalability.

• Capability to present design rationale and user insights in a structured and compelling manner, suitable for both technical and non-technical audiences.

📝 Enhancement Note: For a Senior UX Designer role, especially in a consulting context, the portfolio is paramount. The emphasis on "end-to-end ownership," "information architecture," "user flow optimization," and "data analysis to inform design decisions" is critical. Candidates should prepare to discuss how their designs directly impacted user engagement, conversion rates, or operational efficiency, aligning with GTM and RevOps objectives.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for Senior UX Designers in Amsterdam with 8+ years of experience, a competitive salary range is estimated between €65,000 and €90,000 gross per year. This estimate accounts for the hybrid work model, the seniority of the role, and the specialized consulting environment.

• Methodology: This estimate is derived from analyzing compensation data for similar roles in the Netherlands on platforms like Glassdoor, LinkedIn Salary, and local recruitment agency reports, adjusted for cost of living in Amsterdam and the specific requirements of this role at Everience.

Benefits:

• Competitive salary and potential for performance-based bonuses.

• Comprehensive health insurance and wellness programs.

• Generous paid time off (vacation days, public holidays).

• Opportunities for professional development, training, and certifications, especially in AI-driven design and digital transformation.

• Contribution to pension schemes.

• Access to a network of industry experts and continuous learning opportunities within a consulting group.

• Reimbursement for travel expenses to the office.

• Potential for international project exposure. Working Hours:

• Standard full-time working hours are approximately 40 hours per week.

• The role offers a hybrid work arrangement, requiring 2-3 days per week onsite in Amsterdam, providing flexibility for personal scheduling and remote work on other days.

📝 Enhancement Note: The salary range is an estimate; actual compensation will depend on the candidate's specific experience, skills, and negotiation. The benefits are typical for a full-time position in the Netherlands within a consulting firm, with a particular emphasis on professional growth and exposure to advanced technologies like AI.

🎯 Team & Company Context

🏢 Company Culture

Industry: AI-Augmented Digital Services, Digital Transformation Consulting. Everience operates at the intersection of technology consulting and AI implementation, helping businesses modernize their operations and customer interactions. This industry context means a focus on innovation, data-driven strategies, and client success.

Company Size: 1,000-5,000 employees. This indicates a well-established, international organization with a significant global presence and established processes, yet potentially still agile enough for impactful individual contributions. For operations professionals, this size often means clear career paths, structured internal processes, and access to a broad range of tools and technologies.

Founded: Not explicitly stated in the provided data, but the company's description suggests a mature, established presence in the digital consulting space.

Team Structure:

• The UX team likely consists of a mix of Senior UX Designers, UX/UI Designers, and potentially UX Researchers, reporting to a Design Lead or Head of Design.

• Collaboration is expected with Product Managers, Business Analysts, Developers (front-end and back-end), and Client Stakeholders.

• The structure within a consulting group often involves project-based teams, requiring adaptability and strong cross-functional communication. Methodology:

• Emphasis on data-driven decision-making and leveraging AI to enhance digital services and user experiences.

• A client-centric approach, focusing on delivering tailor-made solutions that address specific business needs and drive value.

• Agile methodologies are likely employed for project execution and iterative design processes.

• A culture that values continuous learning, expertise sharing, and staying at the forefront of technological advancements.

Company Website: www.everience.com

📝 Enhancement Note: Everience's focus on AI-augmented digital services and digital transformation positions this role within a forward-thinking and technically advanced environment. The company size suggests a blend of established corporate structure and potential for innovation, which is attractive to operations professionals looking for stability and growth.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior UX Designer role, indicating a leadership position within the design function. It requires not only expert design skills but also the ability to mentor junior designers, influence strategic decisions, and lead design initiatives for complex projects. In an operations context, this translates to driving significant improvements in user engagement, conversion rates, and operational efficiency through design.

Reporting Structure: The Senior UX Designer will likely report to a Design Manager, Head of UX/Design, or a Project Lead within the consulting group. They will collaborate closely with Product Owners, Project Managers, and client-side stakeholders.

Operations Impact: The impact of this role extends beyond aesthetics. By designing intuitive and data-driven customer journeys, the Senior UX Designer directly influences key business metrics such as user adoption, customer satisfaction, conversion rates, retention, and ultimately, revenue. In a consulting capacity, successful designs contribute to client success and the firm's reputation.

Growth Opportunities:

• Leadership Development: Opportunities to lead design sprints, mentor junior designers, and potentially manage design aspects of larger projects or client engagements.

• Specialization: Deepen expertise in AI-driven design, complex system design, or specific industry verticals relevant to Everience's clients.

• Strategic Influence: Contribute to the overall design strategy and methodology of the firm, influencing best practices and tool adoption.

• Client Engagement: Gain experience working with a diverse range of international clients, understanding unique business challenges and applying design solutions.

• Professional Certifications: Support for obtaining advanced certifications in UX, design thinking, or related fields.

📝 Enhancement Note: The career growth within a consulting firm like Everience for a Senior UX Designer often involves moving towards design leadership, strategic consulting, or specialized technical expertise. The "operations impact" is crucial here; candidates should be prepared to articulate how their design work translates into tangible business outcomes and efficiencies.

🌐 Work Environment

Office Type: The role requires a hybrid work arrangement, necessitating presence at the Amsterdam office 2-3 days per week. This suggests a professional, collaborative office environment designed to foster teamwork, brainstorming, and client interactions.

Office Location(s): Amsterdam, Netherlands. This vibrant city offers excellent connectivity and a dynamic business ecosystem. Specifics about the office location within Amsterdam would need to be confirmed.

Workspace Context:

• Collaborative Spaces: The office is likely equipped with meeting rooms, breakout areas, and open-plan spaces conducive to team collaboration, design critiques, and stakeholder presentations.

• Technology & Tools: Access to standard office technology, high-speed internet, and potentially specialized design hardware or software beyond individual licenses.

• Team Interaction: Opportunities for informal and formal interactions with colleagues from various disciplines within Everience, fostering a culture of knowledge sharing and cross-pollination of ideas.

Work Schedule: The standard 40-hour work week is complemented by the hybrid model, offering a balance between focused individual work and collaborative team engagement. Flexibility may be available, typical of consulting environments, to meet project deadlines or client needs.

📝 Enhancement Note: The hybrid model is a key aspect of the work environment. For operations roles, understanding the balance between remote flexibility and in-office collaboration is important for team cohesion, knowledge transfer, and efficient project execution.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess experience, skills, and alignment with the role requirements.

• Hiring Manager/Recruiter Interview: Discussion about your background, career aspirations, and understanding of UX design principles.

• Portfolio Presentation & Technical Interview: A detailed walkthrough of selected projects from your portfolio. Expect to discuss your process, design rationale, problem-solving approach, and how you handle challenges. This stage may include a design exercise or case study.

• Team/Stakeholder Interviews: Meetings with potential colleagues and key stakeholders to assess cultural fit, collaboration style, and strategic thinking.

• Final Interview: May involve senior leadership to discuss overall fit and long-term potential.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest, most relevant projects that showcase end-to-end UX design for complex digital systems. Prioritize projects demonstrating information architecture, navigation design, user research, and Figma proficiency.

• Tell a Story: For each project, clearly articulate the problem statement, your specific role and contributions, the design process you followed, key challenges, your solutions, and the measurable impact (e.g., improved conversion, reduced user errors, increased engagement).

• Highlight Process: Emphasize your methodology, especially how you use data (qualitative and quantitative) and user insights to drive your design decisions. Showcase your Figma skills, including design systems and Auto Layout.

• Be Prepared for Questions: Anticipate questions about your design choices, how you handle conflicting stakeholder feedback, your experience with AI-driven design, and your approach to scalable information architecture.

• Showcase Collaboration: If possible, illustrate how you collaborated with developers, product managers, and other stakeholders.

Challenge Preparation:

• Design Exercise: Be prepared for a potential design exercise or case study. This might involve analyzing a given problem, proposing a solution, or critiquing an existing design. Focus on demonstrating your problem-solving approach, design thinking, and ability to articulate your rationale concisely.

• Systemic Thinking: Practice thinking about how your designs fit into larger digital ecosystems and how they impact operational efficiency and business goals.

• Stakeholder Communication: Prepare to explain complex design concepts and user insights in a clear, concise manner to both technical and non-technical audiences.

📝 Enhancement Note: The interview process for a Senior UX role, especially in consulting, will heavily scrutinize the candidate's portfolio and their ability to articulate their process and impact. Preparing to discuss how UX design drives business value and operational efficiency is key for this role.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for all stages of design, from wireframing and prototyping to high-fidelity mockups and design system management. Advanced skills in Auto Layout, Components, and Variants are critical.

• Prototyping Tools: While Figma's prototyping capabilities are advanced, familiarity with other tools like InVision, Adobe XD, or Axure may be beneficial.

• User Research Platforms: Tools for conducting remote usability testing, surveys, and interviews (e.g., UserTesting.com, Maze, SurveyMonkey, Typeform).

• Information Architecture Tools: Tools for sitemaps, user flows, and journey mapping (e.g., Miro, Mural, Lucidchart, Whimsical).

Analytics & Reporting:

• Web Analytics: Familiarity with platforms like Google Analytics, Adobe Analytics, or similar tools for understanding user behavior and performance metrics.

• Data Visualization Tools: Experience with tools like Tableau, Power BI, or Looker Studio (formerly Data Studio) for interpreting and presenting user data and design impact.

• Heatmapping & Session Recording: Tools like Hotjar or FullStory to observe user interactions on live sites.

CRM & Automation:

• While not directly a UX tool, an understanding of how UX designs integrate with CRM systems (e.g., Salesforce, HubSpot) and marketing automation platforms is advantageous for designing cohesive customer journeys.

📝 Enhancement Note: The explicit mention of advanced Figma skills, including Auto Layout and Design Systems, is a critical technical requirement. Familiarity with user research platforms and data analytics tools will be crucial for fulfilling the "data-driven" aspect of the role and demonstrating the impact of UX designs on business operations.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the end-user in all design decisions.

• Data-Driven Excellence: Utilizing data and analytics to inform design strategy, validate solutions, and measure impact on business objectives.

• Collaboration & Communication: Fostering open and honest communication, actively seeking diverse perspectives, and working effectively within cross-functional teams.

• Innovation & Continuous Learning: Embracing new technologies (like AI), methodologies, and design trends to drive forward-thinking solutions.

• Impact & Value Creation: Focusing on delivering designs that not only meet user needs but also drive tangible business value, efficiency, and competitiveness for clients.

Collaboration Style:

• Cross-Functional Integration: Seamlessly working with product managers, developers, business analysts, and client stakeholders to ensure design alignment and successful product development.

• Iterative Design: Embracing feedback loops and iterative design processes, viewing critiques as opportunities for improvement.

• Knowledge Sharing: Actively participating in team discussions, sharing insights, and contributing to the collective knowledge base of the UX team.

• Agile Mindset: Adapting to changing project requirements and priorities, demonstrating flexibility and a proactive approach to problem-solving.

📝 Enhancement Note: The values and collaboration style should align with a consulting firm's ethos, emphasizing client success, data-informed decisions, and strong teamwork. For operations professionals, understanding this culture is key to successful integration and impact.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complex Systems: Designing intuitive experiences within large, established digital ecosystems with legacy constraints and intricate interdependencies.

• Balancing Stakeholder Needs: Managing diverse and sometimes conflicting requirements from various stakeholders (clients, internal teams, end-users) while maintaining design integrity.

• Demonstrating ROI: Quantifying the business impact of UX design work in a way that is clear and compelling to clients and leadership, especially in a consulting context.

• Keeping Pace with AI: Integrating AI-driven design tools and ethical considerations into the UX workflow effectively.

• Hybrid Work Dynamics: Ensuring seamless collaboration and effective communication between remote and onsite team members.

Learning & Development Opportunities:

• AI in Design: Specific training and projects focused on leveraging AI tools for design research, ideation, and optimization.

• Advanced UX Methodologies: Opportunities to deepen expertise in areas like service design, behavioral economics, and advanced user research techniques.

• Consulting Skills: Development in client management, proposal writing, and strategic advisory.

• Leadership Training: Programs designed to enhance mentoring, team leadership, and project management capabilities.

• Industry Conferences & Workshops: Support for attending relevant industry events to stay current with trends and network.

📝 Enhancement Note: The challenges highlight the need for a senior designer who is not only technically proficient but also a strategic thinker, adept at navigating complex organizational dynamics and demonstrating value. The growth opportunities are geared towards expanding both design expertise and consulting acumen.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex digital ecosystem with many existing constraints. What was your approach, and what were the challenges?" (Focus: Systemic thinking, problem-solving, constraint management.)

• "How do you balance the needs of different stakeholders (e.g., business, technical, user) when they have conflicting priorities?" (Focus: Stakeholder management, negotiation, user advocacy.)

• "Walk me through a project where you used data (qualitative or quantitative) to significantly influence your design decisions. What was the outcome?" (Focus: Data-driven design, analytical skills, impact measurement.)

• "How do you ensure consistency and scalability in your designs, especially when working with or building design systems?" (Focus: Design systems, information architecture, scalability.)

• "What are your thoughts on the role of AI in UX design, and how might you leverage AI tools in your work?" (Focus: Future-forward thinking, AI adoption, innovation.) Company & Culture Questions:

• "What interests you about Everience and our focus on AI-augmented digital services?" (Focus: Research, alignment with company mission.)

• "How do you approach collaboration within a hybrid team environment?" (Focus: Teamwork, communication, adaptability.)

• "Describe a time you had to adapt your design process to meet specific client needs or project timelines." (Focus: Flexibility, client service, project management.) Portfolio Presentation Strategy:

• Selectivity: Choose 3-5 projects that best demonstrate your senior-level expertise in information architecture, complex system design, and data-informed UX.

• Narrative Arc: Structure each project presentation as a story: Problem -> Your Role & Process -> Solution -> Impact.

• Visuals are Key: Use high-quality visuals of wireframes, prototypes, user flows, and final designs. Show, don't just tell.

• Quantify Impact: Whenever possible, present measurable results (e.g., % increase in conversion, % decrease in support tickets, improved user satisfaction scores).

• Process Deep Dive: Be ready to explain why you made certain design choices, your research methods, and how you iterated based on feedback and data.

• Figma Mastery: Be prepared to discuss specific Figma techniques you used, especially regarding Auto Layout, Components, and Design Systems.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, analytical rigor, and the ability to translate design expertise into tangible business outcomes, aligning with the operational and revenue-generating goals of clients.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided link on jobs.smartrecruiters.com.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating complex information architecture, navigation design, and data-driven UX within large digital ecosystems. Ensure your Figma proficiency, particularly with Design Systems and Auto Layout, is evident.

• Resume Optimization: Update your resume to clearly showcase 8+ years of relevant UX design experience, emphasizing key achievements and responsibilities aligned with the job description. Use keywords such as "UX Design," "Information Architecture," "Figma," "User Research," and "Design Systems."

• Prepare Your Presentation: Practice walking through 2-3 key portfolio projects, focusing on your process, design rationale, problem-solving skills, and quantifiable impact. Be ready to discuss how your designs contribute to business objectives and operational efficiency.

• Company Research: Familiarize yourself with Everience's services, their focus on AI-augmented digital services, and their client base. Understand their mission and how your role contributes to their success and that of their clients.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.