Senior UX Designer, Consumer (m/f/d)

📍 Job Overview

Job Title: Senior UX Designer, Consumer (m/f/d)

Company: Riverty (part of Bertelsmann)

Location: Berlin, Germany

Job Type: Full-Time

Category: UX/Product Design

Date Posted: September 01, 2026

Experience Level: 5-10 Years

Remote Status: Hybrid (2 days in office per week)

🚀 Role Summary

• Drive human-centric design principles across consumer-facing financial services, ensuring user needs are paramount.

• Lead end-to-end product design processes, from initial ideation through to final implementation and iteration.

• Collaborate extensively with cross-functional teams including Product, Tech, and other design disciplines (UX Writing, Service Design, Research) to deliver cohesive user experiences.

• Advocate for the customer by championing a strong design culture and promoting user-centered solutions within the organization.

• Contribute to and leverage a comprehensive design system for high-fidelity designs and UI components across various consumer touchpoints and channels.

📝 Enhancement Note: This role is positioned as a Senior UX Designer with a strong emphasis on consumer-facing financial services (FinTech). The hybrid work model and distributed team structure indicate a need for excellent remote collaboration and self-management skills, in addition to on-site presence. The company's affiliation with Bertelsmann suggests a stable, established organization with a global reach.

📈 Primary Responsibilities

• Conduct comprehensive user research to identify needs, pain points, and opportunities for service improvement within the consumer financial landscape.

• Translate research insights into actionable design strategies, user flows, wireframes, and interactive prototypes.

• Design and validate end-to-end user journeys across multiple consumer touchpoints and channels, ensuring seamless navigation and intuitive interaction.

• Continuously analyze user feedback, performance metrics, and usability testing results to iterate and optimize designs for enhanced user experience and business objectives.

• Develop and maintain high-fidelity UI designs and components, contributing to and ensuring consistency with the company's design system.

• Partner closely with Product Managers, Engineers, and other stakeholders to ensure design alignment with business goals, technical feasibility, and project timelines.

• Act as a primary advocate for the end-user, influencing product strategy and fostering a user-centric mindset across product teams and the wider organization.

• Mentor junior designers, share best practices, and contribute to the overall growth and maturity of the design team's capabilities.

📝 Enhancement Note: The responsibilities highlight a blend of strategic design thinking and hands-on execution. The emphasis on "gathering and analyzing information needed to produce and motivate a certain design" and "validating the effectiveness of a design" points to a data-driven approach to UX. The explicit mention of reporting to the Design Lead, Consumer, and supporting a cross-disciplinary team indicates a collaborative and supportive team environment.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating expertise in UX design principles and practices is paramount. A degree in HCI, Design, Psychology, Computer Science, or a related field is beneficial.

Experience: 5-10 years of professional experience in UX design, with a significant focus on consumer-facing products and services. Experience in financial services or FinTech is highly desirable.

Required Skills:

• Proficient in conducting user research, identifying user needs, and translating them into intuitive and impactful design solutions.

• Experienced in leading end-to-end product design processes, from concept ideation to final implementation, while ensuring alignment with business goals and technical constraints.

• Skilled in creating wireframes, prototypes, and high-fidelity designs using Figma.

• Ability to collaborate effectively with cross-functional teams, including product managers, engineers, and stakeholders, to drive product innovation and deliver exceptional user experiences in a fast-paced environment.

• Strong understanding of interaction design principles, information architecture, and usability best practices, with a focus on creating seamless user flows and intuitive interfaces.

• Proficiency in conducting usability testing, gathering feedback, and iterating on designs to continuously improve the user experience.

• Excellent communication and presentation skills, with the ability to articulate design decisions and advocate for user-centered solutions.

• Strategic, analytical, and problem-solving skills, with the ability to translate complex user requirements into design approaches and estimations. Preferred Skills:

• Experience mentoring junior designers and contributing to the growth and development of the design team.

• Experience partnering with multiple designers and stakeholders to achieve goals across complex product ecosystems.

• Experience with financial services or fintech products.

• Familiarity with product frameworks and development technologies.

• Experience with B2B, B2C, and/or B2B2C products.

• Familiarity with accessibility standards and guidelines (e.g., WCAG) and their application in design.

📝 Enhancement Note: The "Nice to have" section provides clear indicators of what would make a candidate stand out. Mentoring experience and familiarity with complex product ecosystems are key for a senior role. Exposure to financial services and various product types (B2B, B2C, B2B2C) demonstrates adaptability and breadth of experience. Accessibility knowledge (WCAG) is increasingly important and shows a commitment to inclusive design.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 comprehensive case studies demonstrating your end-to-end UX design process for consumer-facing products.

• Detail your role, challenges, and contributions within each project, emphasizing your problem-solving approach.

• Include examples of user research methodologies employed, insights derived, and how these insights informed design decisions.

• Present wireframes, user flows, interactive prototypes, and final high-fidelity designs created using Figma.

• Clearly articulate the outcomes and impact of your designs, ideally with quantifiable metrics or user feedback. Process Documentation:

• Demonstrate proficiency in documenting design processes, including research plans, user journey maps, and usability test reports.

• Showcase how you have leveraged design systems to maintain consistency and efficiency in your work.

• Provide examples of how you have collaborated with development teams to ensure design feasibility and successful implementation.

• Illustrate your iterative design process, showing how feedback and data led to design improvements.

📝 Enhancement Note: For a Senior UX Designer role, the portfolio is critical. It should not only showcase visual design skills but also the strategic thinking, research capabilities, and iterative process that define strong UX practice. Case studies should clearly articulate the "why" behind design decisions and their impact, linking user needs to business objectives.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior UX Designers in Berlin, Germany, with 5-10 years of experience, the estimated annual salary range is €65,000 - €85,000. This range accounts for the cost of living in Berlin, the company's industry (FinTech/Media within Bertelsmann), and the senior nature of the role.

Benefits:

• Comprehensive health insurance coverage.

• Generous paid time off and public holidays.

• Opportunities for professional development, training, and conference attendance.

• Company pension scheme contributions.

• Access to a global network of professionals within the Bertelsmann group.

• Hybrid working model with flexibility for remote work.

• Ergonomic office setup and modern workspace facilities.

• Employee assistance programs and well-being initiatives.

Working Hours: The role is full-time, typically around 40 hours per week. While specific daily hours may vary, the hybrid model allows for flexibility in scheduling, with an expectation of 2 days per week in the office for collaborative activities.

📝 Enhancement Note: The salary range is an estimate based on typical compensation for a Senior UX Designer in Berlin and the provided experience level. Actual compensation will depend on the candidate's specific qualifications, experience, and the company's internal compensation structure. The benefits listed are common for international companies of this size and scope, with a focus on employee well-being and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services (FinTech), part of the broader Media and Services conglomerate Bertelsmann. This dual identity offers stability from a large corporate structure and innovation from the dynamic FinTech sector.

Company Size: Over 4,000 employees internationally, with a significant presence across 11 countries. This indicates a large, established organization with diverse teams and opportunities.

Founded: Riverty operates as part of the Bertelsmann group, a company with a long history (founded in 1835). Riverty itself has evolved through acquisitions and rebranding, focusing on modern financial services.

Team Structure:

• The UX team is internationally distributed, comprising UX Designers, UI Designers, Service Designers, and UX Writers.

• This Senior UX Designer will report to the Design Lead, Consumer, and support cross-disciplinary consumer teams.

• Collaboration is expected across Product and Tech departments, as well as with other design peers across Europe. Methodology:

• Emphasis on human-centricity, combining empathy, advanced technology, and data-driven insights.

• Focus on creating sustainable financial services that keep people and businesses in flow.

• Agile product development methodologies are likely in place, requiring close collaboration between design, product, and engineering.

Company Website: https://www.riverty.com/ (part of Bertelsmann: https://www.bertelsmann.com/)

📝 Enhancement Note: Riverty's mission to "keep people and businesses in flow" through financial services suggests a focus on seamless user experiences and dependable solutions. The company's international presence and hybrid setup foster a culture of diversity, flexibility, and cross-cultural collaboration.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior UX Designer role, indicating a level of expertise and autonomy. It requires not only strong design skills but also the ability to lead initiatives, mentor others, and influence product strategy.

Reporting Structure: The Senior UX Designer reports to the Design Lead, Consumer. This structure provides clear guidance and mentorship while allowing for independent contribution to cross-functional teams.

Operations Impact: The role directly impacts the user experience of Riverty's consumer financial services, influencing customer acquisition, retention, satisfaction, and overall brand perception. By designing intuitive and effective financial tools, this role contributes to the company's mission of enabling financial confidence and keeping users in financial flow.

Growth Opportunities:

• Leadership Development: Opportunities to mentor junior designers, lead design initiatives, and potentially move into a Design Lead or Managerial role.

• Skill Specialization: Deepen expertise in specific areas of UX, such as user research, interaction design, or accessibility, or broaden experience into product strategy and service design.

• Cross-functional Exposure: Gain experience working on complex product ecosystems across different European markets, enhancing understanding of international product development and stakeholder management.

• FinTech Expertise: Develop specialized knowledge within the financial services industry, a rapidly evolving and in-demand sector.

📝 Enhancement Note: The senior title implies a path towards leadership or deep specialization. The opportunity to work across different product types (B2B, B2C, B2B2C) and within a large conglomerate like Bertelsmann offers a diverse range of career trajectories.

🌐 Work Environment

Office Type: The company operates a hybrid model with designated office spaces in Berlin, Amsterdam, and Heerenveen. These offices are described as "designed for exchanging ideas, learning from others, and shaping the way we work."

Office Location(s): The primary listed location for this role is Berlin, Germany (10623). Other available locations include Amsterdam and Heerenveen. The hybrid setup requires 2 days per week in the office, with occasional travel for team huddles or workshops.

Workspace Context:

• A modern, collaborative workspace designed to foster idea exchange and learning.

• Access to contemporary design tools and technologies, with Figma being a primary requirement.

• Opportunities for regular interaction with design peers, product managers, and engineers, both in person and remotely.

• A culturally diverse environment with colleagues from nearly 80 nationalities.

Work Schedule: Full-time (approx. 40 hours/week) with flexibility. The hybrid model allows for a blend of in-office collaboration and remote work, enabling better work-life integration.

📝 Enhancement Note: The emphasis on "exchanging ideas, learning from others" within the office space suggests a culture that values in-person collaboration for brainstorming and team building, while the hybrid model caters to individual focus and work-life balance.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess qualifications and alignment with role requirements.

• Hiring Manager Interview: Discussion on experience, design philosophy, and fit with the team and company culture.

• Design Challenge/Case Study Presentation: Candidates will likely be asked to present a past project from their portfolio, detailing their process, decisions, and outcomes. They may also be given a small design exercise.

• Cross-functional Team Interview: Meeting with Product Managers, Engineers, or other designers to assess collaboration skills and technical understanding.

• Final Interview: Often with a senior leader or Design Lead to confirm cultural fit and strategic alignment.

Portfolio Review Tips:

• Structure: Organize your portfolio with clear case studies that follow a logical narrative: Problem, Your Role, Process, Solution, and Results.

• Figma Focus: Highlight your proficiency with Figma by showcasing complex interactive prototypes and well-structured design systems.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., increased conversion rates, improved user satisfaction scores, reduced task completion times).

• Showcase Research: Clearly explain your user research methodologies and how insights directly influenced your design decisions.

• Tailor to Riverty: Emphasize projects related to consumer finance, financial management, or complex digital services if available. Highlight your understanding of user needs in these domains.

Challenge Preparation:

• Be prepared to articulate your design process for a specific problem, focusing on how you would approach user research, ideation, prototyping, and validation.

• Practice presenting your portfolio case studies concisely and engagingly, anticipating questions about your decisions and their rationale.

• Understand Riverty's mission and the FinTech industry to frame your answers and demonstrate your strategic thinking.

📝 Enhancement Note: The interview process is expected to be rigorous, focusing on both technical design skills and the ability to collaborate and communicate effectively within a cross-functional, international team. The portfolio presentation is a critical component.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for wireframing, prototyping, high-fidelity design, and design system management. Expertise is a must.

• User Research Platforms: Tools for conducting surveys, interviews, and usability tests (e.g., UserTesting.com, Maze, SurveyMonkey, Typeform).

• Prototyping Tools: Beyond Figma, familiarity with other prototyping tools might be beneficial for specific use cases.

Analytics & Reporting:

• Product Analytics Tools: Experience with tools like Google Analytics, Amplitude, Mixpanel, or similar to track user behavior and measure design impact.

• Data Visualization Tools: Familiarity with tools that can help present design-related data, though specific tools are not mentioned.

CRM & Automation:

• While not directly a UX design tool, understanding how design integrates with CRM and marketing automation platforms can be beneficial for B2B/B2B2C contexts.

📝 Enhancement Note: Figma is explicitly mentioned as a required skill. The emphasis on analyzing user feedback and performance metrics implies a need for comfort with data and analytics tools to inform design decisions and measure success.

👥 Team Culture & Values

Operations Values:

• Human-Centricity: Placing the user at the core of all design and product decisions.

• Empathy: Understanding and connecting with the needs and emotions of users, especially in the sensitive area of financial management.

• Data-Driven Insights: Utilizing data and research to inform design strategies and measure effectiveness.

• Collaboration: Working effectively across diverse, international, and cross-functional teams.

• Innovation: Continuously seeking new and better ways to serve users through advanced technology and design.

• Efficiency: Streamlining processes and creating seamless user experiences, particularly relevant in FinTech.

Collaboration Style:

• Cross-functional Integration: Close partnership with Product, Tech, and other design disciplines is essential.

• Open Communication: Encouraging dialogue, feedback, and knowledge sharing across distributed teams.

• Design Advocacy: Actively promoting design thinking and user-centered approaches throughout the organization.

• Hybrid Model Adaptation: Mastering remote collaboration tools and techniques while leveraging in-office time for high-impact collaboration.

📝 Enhancement Note: The company's stated mission and values emphasize empathy and user focus, which are critical for success in designing financial services. The international and hybrid nature of the teams necessitates a strong emphasis on clear communication and collaborative tools.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Navigating the complexities of financial services where user trust, security, and regulatory compliance are paramount, alongside business objectives.

• Designing for Diverse User Segments: Catering to a wide range of consumer financial literacy levels and needs across different European markets.

• Maintaining Design Consistency: Ensuring a cohesive user experience across multiple touchpoints and channels within a distributed, hybrid team structure.

• Adapting to FinTech Evolution: Staying abreast of rapidly changing technologies, regulations, and user expectations in the FinTech industry.

Learning & Development Opportunities:

• Advanced UX Techniques: Opportunities to deepen expertise in areas like behavioral economics, service design, or accessibility.

• FinTech Industry Knowledge: Gaining specialized insights into financial products, regulations, and user financial behavior.

• Leadership Skills: Developing mentorship, project leadership, and strategic influence capabilities.

• Cross-Cultural Collaboration: Enhancing skills in working with diverse international teams and stakeholders.

📝 Enhancement Note: The challenges presented are typical for senior roles in evolving industries like FinTech, offering significant opportunities for professional growth and skill development.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex consumer product you designed from concept to launch. What were the biggest challenges, and how did you overcome them?" (Focus on your process, research, and problem-solving.)

• "How do you ensure your designs are inclusive and accessible to all users, especially considering diverse financial literacy levels?" (Highlight knowledge of WCAG and user empathy.)

• "Walk us through a time you had to advocate for a user-centered design decision that conflicted with business priorities. What was the outcome?" (Demonstrate your communication, negotiation, and advocacy skills.) Company & Culture Questions:

• "What interests you about Riverty and our mission to keep people and businesses in financial flow?" (Research the company's mission and values.)

• "How do you approach collaboration within a distributed, hybrid team, and what are your expectations for in-office collaboration?" (Show understanding of the hybrid model and cross-cultural teamwork.)

• "How do you measure the success of your UX designs, and what metrics do you typically track?" (Connect design impact to business objectives.) Portfolio Presentation Strategy:

• Storytelling: Craft a compelling narrative for each case study, emphasizing the problem, your unique contribution, and the tangible results.

• Figma Showcase: Be ready to demo key aspects of your Figma work, such as interactive prototypes or elements of a design system.

• Data Integration: Clearly articulate how data and research informed your design decisions and how you measured success.

• Conciseness: Prepare to present your key case studies within a defined timeframe, focusing on the most impactful aspects.

📝 Enhancement Note: Interviewers will be assessing not only your design skills but also your strategic thinking, communication abilities, and cultural fit within Riverty's international and hybrid work environment.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided link on the Riverty job portal.

• Portfolio Customization: Ensure your portfolio is up-to-date, highlights your strongest consumer-facing projects, and clearly demonstrates your end-to-end UX process using Figma. Tailor your case study selection to showcase relevant experience in financial services or complex digital products.

• Resume Optimization: Update your resume to emphasize achievements and responsibilities directly related to user research, product design leadership, Figma proficiency, and cross-functional collaboration. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process, problem-solving approach, and the impact of your work. Prepare to discuss your experiences with user research, prototyping, and usability testing, using specific examples.

• Company Research: Familiarize yourself with Riverty's mission, values, and the broader Bertelsmann group. Understand their position in the FinTech market and their commitment to human-centric design.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.