Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer

Company: AT&T

Location: Dallas, TX; Arlington Heights, IL; Middletown, NJ; Plano, TX; Atlanta, GA

Job Type: Full time

Category: User Experience (UX) Design / Product Design

Date Posted: 2026-08-13

Experience Level: Mid to Senior Level (3-5 years)

Remote Status: On-site (5 days per week required)

🚀 Role Summary

• Drive the creation of user-centered experiences for native iOS applications and responsive web platforms by developing user flows, wireframes, prototypes, and high-fidelity designs.

• Design and refine component-based experiences within established design systems, ensuring consistency and adherence to platform standards, including Apple Human Interface Guidelines.

• Conduct and synthesize user research, usability findings, and business requirements to inform design decisions and identify opportunities for improvement.

• Collaborate closely with product managers, engineers, researchers, and business stakeholders to align user needs with technical and business objectives.

• Ensure all designed experiences meet rigorous usability, accessibility, and inclusive design standards.

📝 Enhancement Note: This role is firmly situated within the product design and UX discipline, with a strong emphasis on mobile-first (iOS) and multi-platform design. The "Senior" title indicates a need for autonomy, strategic contribution, and the ability to lead design initiatives. The requirement for 5 days/week in-office and no sponsorship implies a need for candidates already authorized to work in the US and committed to an on-site presence. The mention of AI-enabled design tools suggests a forward-thinking approach to design processes.

📈 Primary Responsibilities

• Develop user flows, wireframes, prototypes, and high-fidelity visual designs for native iOS applications and responsive web platforms, ensuring a user-centered approach.

• Contribute to and refine component-based design systems, ensuring consistency, scalability, and adherence to platform-specific standards (e.g., Apple Human Interface Guidelines).

• Execute user research, analyze usability findings, and synthesize behavioral insights to directly inform design decisions and strategy.

• Define and optimize information architecture, interaction models, and end-to-end user journeys across complex, multi-platform ecosystems.

• Translate customer needs and business objectives into intuitive, effective, and technically feasible user experiences.

• Partner closely with product managers, engineers, researchers, and business stakeholders to ensure alignment and effective execution of design strategies.

• Contribute strategic design thinking to product planning, roadmap discussions, and overall solution development.

• Independently manage multiple design initiatives, influencing design direction and advocating for best practices across multidisciplinary teams.

• Ensure all designed experiences meet and exceed usability, accessibility, and inclusive design standards.

• Create and maintain comprehensive design specifications, component documentation, workflows, and implementation guidance.

• Uphold quality, consistency, governance, and security standards throughout the entire design lifecycle.

• Stay abreast of industry trends, emerging technologies, AI-enabled design capabilities, and platform advancements to drive innovation.

• Evaluate and leverage AI-driven research tools, generative design assistants, and other emerging technologies to enhance design efficiency and outcomes.

• Analyze performance metrics, user feedback, and business outcomes to drive continuous improvement of products and design processes.

📝 Enhancement Note: The responsibilities clearly outline a blend of hands-on design execution, strategic product involvement, and process ownership. The emphasis on collaboration, leadership, and continuous improvement suggests a role that requires not just design skills but also strong communication and strategic thinking capabilities.

🎓 Skills & Qualifications

Education: Bachelor’s degree (BS/BA) is preferred.

Experience: 3-5 years of relevant professional experience in UX design, with a focus on native mobile and responsive web applications.

Required Skills:

• Proficient in creating user-centered experiences through user flows, wireframes, prototypes, and high-fidelity designs.

• Expertise in designing and refining component-based design systems, with specific experience in iOS.

• Deep understanding of Apple Human Interface Guidelines and current iOS design trends.

• Strong proficiency in responsive design practices for web platforms.

• Experience conducting and synthesizing user research, usability testing, and analyzing behavioral insights.

• Ability to define information architecture and interaction models for complex ecosystems.

• Proven experience collaborating effectively with product managers, engineers, researchers, and business stakeholders.

• Demonstrated ability to translate customer needs and business objectives into intuitive user experiences.

• Commitment to ensuring usability, accessibility, and inclusive design standards are met.

• Familiarity with creating design specifications and documentation for development teams. Preferred Skills:

• Advanced knowledge of design systems and their application across multiple platforms (iOS, Android, Web).

• Experience leveraging AI-enabled design tools, generative design assistants, and emerging technologies to enhance design efficiency.

• Strategic design thinking capabilities, contributing to product planning and roadmapping.

• Experience managing multiple design initiatives and influencing design direction.

• Ability to analyze performance metrics and user feedback for continuous product improvement.

• Experience with enterprise-scale products and complex, multi-platform ecosystems.

• Familiarity with inclusive design principles and best practices.

📝 Enhancement Note: The required skills highlight a strong foundation in core UX design principles, with a specific emphasis on iOS and design systems. The preferred skills point towards candidates who can operate at a more strategic level, embrace new technologies, and manage complex projects within a large enterprise. The "Technical Career Pathway (TCP)" mention suggests a structured career path within AT&T for technical roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a range of user-centered design projects, demonstrating proficiency in user flows, wireframes, interactive prototypes, and high-fidelity visual designs.

• Include detailed case studies that highlight your process for tackling complex design challenges, from initial research to final implementation.

• Demonstrate experience with design systems, ideally featuring examples of contributions to or utilization of component-based libraries, with a focus on iOS.

• Present evidence of how user research and usability findings informed your design decisions and led to measurable improvements.

• Showcase examples of designing for multi-platform ecosystems, illustrating seamless user journeys across different devices and operating systems. Process Documentation:

• Clearly articulate your design process, including how you conduct user research, ideate solutions, iterate on designs, and collaborate with cross-functional teams.

• Provide examples of design specifications, component documentation, or implementation guidance you have created to support development.

• Illustrate how you ensure accessibility and inclusive design principles are integrated throughout your design workflow.

• Document your approach to analyzing user feedback and performance metrics to drive iterative design improvements.

📝 Enhancement Note: For a Senior UX Designer role, the portfolio is critical. It needs to go beyond just visual aesthetics to demonstrate a deep understanding of the design process, user-centric methodologies, collaboration, and the ability to deliver impactful, well-documented solutions within a complex technical environment. The emphasis on design systems and iOS is a key differentiator.

💵 Compensation & Benefits

Salary Range: $116,700.00 - $196,100.00 USD Annual.

• Note: Individual starting salary within this range will depend on factors such as geography, experience, expertise, and education/training.

Benefits:

• Comprehensive Medical, Dental, and Vision coverage.

• 401(k) plan for retirement savings.

• Tuition reimbursement program to support continued learning and development.

• Generous Paid Time Off (PTO) and Paid Holidays (at least 23 days of vacation annually, plus 9 company-designated holidays).

• Paid Parental Leave.

• Paid Caregiver Leave.

• Additional sick leave beyond state and local requirements may be available.

• Adoption Reimbursement assistance.

• Disability Benefits (short-term and long-term coverage).

• Life and Accidental Death Insurance.

• Supplemental benefit programs including critical illness, accident hospital indemnity, and group legal services.

• Employee Assistance Programs (EAP) for support.

• Extensive employee wellness programs.

• Significant employee discounts on eligible AT&T mobility plans, accessories, internet, and phone services (up to 50% off).

Working Hours: 40 hours per week.

📝 Enhancement Note: The salary range provided is competitive for a Senior UX Designer role in major US metropolitan areas. AT&T's benefits package is extensive, offering robust support for health, financial well-being, family needs, and employee development, which are attractive to experienced professionals. The explicit mention of 40 hours per week confirms a standard full-time schedule.

🎯 Team & Company Context

🏢 Company Culture

Industry: Telecommunications, Technology, Communications. AT&T is a global leader in connectivity, providing a wide range of services including wireless, broadband internet, and entertainment.

Company Size: Large Enterprise (typically 100,000+ employees). This scale means opportunities for impact, but also requires navigating complex organizational structures and processes.

Founded: 1983 (as AT&T Corporation). With a long history, AT&T has a deep legacy in innovation and has continuously adapted to technological advancements.

Team Structure:

• The UX Design team likely operates within a larger product or technology organization, potentially supporting various business units or product lines.

• The reporting structure for a Senior UX Designer would typically involve reporting to a UX Manager, Director, or Head of Product Design.

• Cross-functional collaboration is a cornerstone, with designers working closely with Product Managers, Engineers (iOS, Web), User Researchers, and Business Stakeholders. Methodology:

• Data-driven decision-making is expected, leveraging user research, analytics, and A/B testing to inform design and product strategy.

• Agile methodologies are likely employed, requiring designers to work iteratively and adapt to changing priorities.

• A strong emphasis on user-centric design principles, ensuring that customer needs are at the forefront of all product development.

• The integration of emerging technologies, including AI, into the design process is encouraged.

Company Website: https://www.att.com/

📝 Enhancement Note: AT&T's culture emphasizes innovation, connectivity, and shaping the future. For a Senior UX Designer, this translates to working on large-scale, impactful projects that affect millions of users, requiring adaptability, strategic thinking, and collaboration within a vast corporate structure. The mention of "bold ideas and fearless spirit" suggests an environment that values proactive contributions.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor / Technical Specialist. This role is for an experienced designer who can work autonomously, mentor junior designers, and contribute strategically to product development. It sits within a "Technical Career Pathway (TCP)," indicating a structured progression for technical roles.

Reporting Structure: Reports to a UX Manager or Director, with frequent interaction with Product Managers, Engineering Leads, and other senior stakeholders.

Operations Impact: The Senior UX Designer directly influences the usability, adoption, and customer satisfaction of AT&T's digital products, particularly its native iOS applications and web platforms. This impact is crucial for customer retention, brand perception, and ultimately, revenue generation through enhanced user engagement and conversion rates.

Growth Opportunities:

• Specialization & Leadership: Opportunity to deepen expertise in specific areas like mobile UX, design systems, or accessibility, and potentially move into a Lead UX Designer role or a management track.

• Cross-Functional Exposure: Gain experience working across various product teams and business units within AT&T, broadening understanding of enterprise-scale product development.

• Strategic Contribution: Influence product roadmaps and design strategy, contributing to the long-term vision of AT&T's digital offerings.

• Mentorship: Guide and mentor junior UX designers, developing leadership and coaching skills.

• Technology Adoption: Opportunities to explore and implement cutting-edge design tools and methodologies, including AI-driven design solutions.

📝 Enhancement Note: The "Senior" designation and "Technical Career Pathway" imply clear growth trajectories. This role offers opportunities for both deep specialization in UX and broader strategic influence within a large, established organization. The emphasis on AI and emerging tech suggests a commitment to future-proofing skills.

🌐 Work Environment

Office Type: Primarily an on-site role, requiring a minimum of 5 days per week in the office. This suggests a collaborative, in-person work environment.

Office Location(s): Multiple locations are available: Dallas, TX; Arlington Heights, IL; Middletown, NJ; Plano, TX; and Atlanta, GA. Candidates are expected to work from one of these specified offices.

Workspace Context:

• The physical workspace will likely be designed to foster collaboration, with shared team spaces, meeting rooms, and potentially open-plan areas.

• Access to standard office technology, design software, and potentially specialized tools for prototyping and user testing.

• Opportunities for regular interaction with design peers, product managers, engineers, and researchers in a co-located setting.

Work Schedule: Standard 40-hour work week, with the expectation of being present in the office for the majority of this time. While the role is on-site, AT&T's culture may still offer some flexibility within the standard workday hours, though this is not explicitly detailed.

📝 Enhancement Note: The strict on-site requirement is a key aspect of this role's work environment. Candidates must be comfortable working from a physical AT&T office location for the full work week and be located within commuting distance or willing to relocate to one of the listed office hubs.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely conduct an initial phone screen to assess basic qualifications, experience, and cultural fit.

• Portfolio Review: A dedicated session where candidates present their work. This is a critical stage to evaluate design thinking, process, execution, and impact. Expect to walk through 2-3 key projects.

• Technical/Design Interviews: Sessions with other UX designers, product managers, and engineers to delve deeper into design skills, problem-solving abilities, and technical understanding. This may include whiteboarding exercises or design challenges.

• Cross-Functional/Stakeholder Interviews: Discussions with business stakeholders to assess strategic thinking, communication skills, and alignment with business objectives.

• Final Interview: Typically with a hiring manager or senior leader to finalize the decision.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 projects that best showcase your senior-level capabilities, focusing on complex problems, your end-to-end process, and measurable outcomes. Prioritize iOS and multi-platform projects.

• Tell a Story: Structure each case study with a clear narrative: the problem, your role, the process, the solution, and the results (quantifiable where possible).

• Highlight Your Process: Emphasize your user research, ideation, iteration, and collaboration methods. Show how you arrived at the solution.

• Showcase Design Systems & iOS Expertise: Clearly articulate your contributions to design systems and demonstrate your understanding of iOS design principles and guidelines.

• Be Prepared for Deep Dives: Expect questions about your design decisions, trade-offs made, and how you handled challenges.

Challenge Preparation:

• Design Challenges: Be prepared for potential design challenges, which could involve analyzing a given problem, sketching solutions, or defining user flows within a limited timeframe.

• Whiteboarding: Practice articulating your thought process verbally and visually on a whiteboard, simulating problem-solving scenarios with interviewers.

• Strategic Thinking: Prepare to discuss how design can support business goals, improve user engagement, and drive innovation within a large telecommunications company.

📝 Enhancement Note: The interview process will heavily scrutinize the candidate's portfolio and their ability to articulate their design process and strategic thinking. Given the senior level, expect questions that probe leadership, mentorship, and the ability to influence across teams.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite (Illustrator, Photoshop), InVision, Axure RP. Proficiency in at least one major design tool (e.g., Figma or Sketch) is essential.

• Collaboration & Documentation: Jira, Confluence, Slack, Microsoft Teams.

• User Research & Testing: UserTesting.com, Lookback, Maze, Hotjar, Google Analytics.

Analytics & Reporting:

• Google Analytics, Adobe Analytics, Amplitude, Mixpanel. Understanding how to interpret data to inform design is key.

• Dashboarding tools like Tableau or Power BI might be used by business stakeholders, so familiarity with how data is presented is beneficial. CRM & Automation:

• While not primary design tools, an understanding of how CRM systems (like Salesforce) and marketing automation platforms integrate with customer-facing applications can be helpful for context.

📝 Enhancement Note: Proficiency in industry-standard design and prototyping tools like Figma or Sketch is non-negotiable. Experience with user research platforms and analytics tools will be highly advantageous, demonstrating an ability to work with data and validate design decisions. The mention of AI-enabled design tools suggests familiarity with emerging technologies in the UX space.

👥 Team Culture & Values

Operations Values:

• Innovation & Boldness: Encouraged to bring "bold ideas and fearless spirit" to redefine connectivity and transform experiences.

• User-Centricity: A fundamental commitment to designing for the user, ensuring intuitive and effective experiences.

• Collaboration: Emphasis on working closely with diverse teams (product, engineering, research) to achieve common goals.

• Excellence & Quality: Upholding high standards in design, usability, accessibility, and documentation.

• Continuous Improvement: A drive to learn, adapt, and leverage new technologies and insights to enhance products and processes.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to be integral members of product teams, working seamlessly with engineers, product managers, and researchers.

• Open Communication: Fostering an environment where ideas can be shared freely, feedback is constructive, and design rationale is clearly communicated.

• Iterative Design: A culture that embraces iterative development, allowing for continuous refinement based on testing and feedback.

• Knowledge Sharing: Encouraging the sharing of best practices, learnings, and tools across the design team and with partner teams.

📝 Enhancement Note: AT&T's stated values of innovation, user focus, and collaboration are central to this role. A Senior UX Designer will be expected to embody these values, driving high-quality design outcomes through effective teamwork and a forward-thinking approach.

⚡ Challenges & Growth Opportunities

Challenges:

• Scale and Complexity: Designing for AT&T's vast user base and complex, multi-platform ecosystem presents significant challenges in ensuring consistency, usability, and performance across all touchpoints.

• Legacy Systems & Integration: Navigating existing technical constraints and integrating new designs with legacy systems can be a hurdle.

• Balancing User Needs with Business Objectives: Effectively advocating for user needs while aligning with demanding business goals and technical limitations.

• Rapid Technological Evolution: Keeping pace with the rapid advancements in mobile technology, AI, and user expectations within the telecommunications industry.

Learning & Development Opportunities:

• Deepening Mobile UX Expertise: Opportunities to become a subject matter expert in iOS design and multi-platform user journeys.

• Design System Mastery: Contribute to and lead the evolution of AT&T's design systems, a valuable skill set in enterprise environments.

• AI in Design: Explore and implement AI-driven tools and methodologies, positioning oneself at the forefront of design innovation.

• Strategic Influence: Develop skills in product strategy, roadmap planning, and influencing senior leadership through impactful design advocacy.

• Mentorship & Leadership: Gain experience in guiding and developing junior talent, a key step towards leadership roles.

📝 Enhancement Note: The challenges are inherent to working in a large enterprise like AT&T, particularly in the fast-paced tech and telecom sectors. The growth opportunities are substantial, offering clear paths for specialization, leadership, and staying ahead of industry trends.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UX challenge you faced on a multi-platform project, how you approached it, and the outcome." (Focus on your process, decision-making, and quantifiable results).

• "How do you balance user needs with business objectives and technical constraints? Provide an example." (Demonstrate strategic thinking and negotiation skills).

• "How do you contribute to or leverage design systems? What are the benefits and challenges of using them?" (Highlight your understanding of system design and its practical application).

• "Discuss your experience with accessibility and inclusive design. How do you ensure these principles are integrated into your work?" (Showcase your commitment to ethical and universal design). Company & Culture Questions:

• "What excites you about AT&T and our mission to connect people?" (Research AT&T's recent innovations, values, and market position).

• "How do you stay current with the latest UX trends, design tools, and emerging technologies like AI in design?" (Demonstrate continuous learning and forward-thinking).

• "Describe your experience working in an on-site, collaborative environment. How do you contribute to team synergy?" (Align with the 5-day-a-week office requirement). Portfolio Presentation Strategy:

• Select Impactful Projects: Choose 2-3 projects that best represent your senior-level capabilities, showcasing your end-to-end UX process, problem-solving skills, and measurable impact, especially those involving iOS or multi-platform design.

• Structure for Clarity: For each project, clearly define the problem, your specific role and responsibilities, the design process (research, ideation, iteration), the solutions you implemented, and the results achieved. Use visuals effectively.

• Highlight Design System Contributions: If applicable, detail your involvement with design systems, showing how you ensured consistency and scalability.

• Articulate Trade-offs: Be ready to discuss the decisions you made, the trade-offs you considered, and why you chose specific solutions over others.

📝 Enhancement Note: Interview preparation should focus on demonstrating senior-level thinking, a robust design process, and the ability to collaborate and influence within a large organization. The portfolio presentation is the most critical component, so practice articulating your work and impact thoroughly.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your comprehensive application through the AT&T careers portal via the provided link.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating expertise in iOS UX, responsive web design, design systems, and user research. Prioritize case studies that showcase complex problem-solving and measurable outcomes.

• Resume Optimization: Ensure your resume clearly articulates your 3-5 years of relevant experience, highlighting accomplishments using keywords from the job description (e.g., UX design, prototyping, user research, iOS, design systems, Apple Human Interface Guidelines, accessibility).

• Interview Preparation: Practice presenting your portfolio case studies, focusing on your design process, decision-making, and the impact of your work. Prepare thoughtful answers to strategy and behavioral questions.

• Company Research: Thoroughly research AT&T's current products, services, and stated values. Understand their position in the telecommunications industry and their focus on innovation and connectivity.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.