Senior UX Design Specialist

📍 Job Overview

Job Title: Senior UX Design Specialist

Company: Amadeus

Location: Bangalore, India

Job Type: Full time

Category: User Experience (UX) Design / Product Design

Date Posted: 2026-08-28

Experience Level: 6+ years

Remote Status: Hybrid

🚀 Role Summary

• Drive end-to-end user experience (UX) design for critical B2B SaaS initiatives, ensuring intuitive and effective digital solutions.

• Develop comprehensive design deliverables including user flows, wireframes, prototypes, and detailed specifications, adhering to brand and accessibility standards.

• Collaborate closely with product management, engineering, and research teams to translate complex business requirements into user-centered design solutions.

• Leverage user research, data analytics, and design system principles to inform and validate design decisions, optimizing the user journey.

• Contribute to the growth of the UX community by participating in design critiques, knowledge sharing, and mentoring junior designers.

📝 Enhancement Note: While the title is "Senior UX Design Specialist," the responsibilities and requirements clearly indicate a Senior UX Designer role focused on product design within a B2B SaaS environment. The emphasis on end-to-end delivery, user research integration, and collaboration with cross-functional teams aligns with senior-level contributions. The mention of "API-based products" and "developer-facing products" suggests a potential focus on technical or platform design aspects within the B2B space.

📈 Primary Responsibilities

• Lead the entire UX design lifecycle for assigned product features and initiatives, from initial concept and discovery through to development-ready deliverables.

• Craft detailed user flows, journey maps, wireframes, interactive prototypes, and high-fidelity mockups to effectively communicate design intent and user interaction.

• Translate complex, multi-step B2B workflows into simplified, streamlined, and user-friendly interfaces that enhance efficiency and reduce cognitive load.

• Integrate findings from user research, usability testing, and quantitative data analysis into iterative design improvements and new feature development.

• Actively contribute to and champion the adoption of a centralized design system, ensuring consistency, scalability, and brand integrity across all digital products.

• Participate constructively in design reviews and critiques, providing and receiving feedback to elevate the quality of design solutions for the team.

• Provide guidance, mentorship, and support to junior UX designers, fostering their professional growth and contributing to overall team capability.

• Explore and integrate emerging design tools and methodologies, including AI-enabled design solutions, while maintaining a strong foundation in user-centered design principles.

📝 Enhancement Note: The core responsibilities emphasize end-to-end design ownership, which is typical for senior roles. The inclusion of "API-based products" and "developer-facing products" suggests a need for strong technical understanding and potentially designing for technical users, which requires a more in-depth approach to information architecture and interaction design than a typical consumer-facing product.

🎓 Skills & Qualifications

Education:

• Bachelor's or Master's degree in Human-Computer Interaction (HCI), Interaction Design, Graphic Design, Computer Science, or a related field, or equivalent practical experience. Experience:

• Typically 6+ years of dedicated experience in User Experience (UX) Design, Interaction Design, or Product Design roles, with a proven track record of delivering successful digital products. Required Skills:

• Demonstrated expertise in information architecture, interaction design, and core user-centered design principles.

• Proficiency in industry-standard design and prototyping tools such as Figma, Miro, Sketch, Adobe Creative Suite (Photoshop, Illustrator), or similar.

• Ability to create clear and compelling user flows, wireframes, prototypes, and user journey maps.

• Strong understanding of accessibility standards (e.g., WCAG) and experience in designing inclusive user interfaces.

• Excellent communication and presentation skills, with the ability to articulate design rationale and user insights effectively to diverse audiences, including product managers, engineers, and senior stakeholders.

• Proven experience working in cross-functional teams on global, complex projects.

• Adaptability and a proactive approach to learning new tools, technologies, and design methodologies, including interest in AI-assisted design.

• Experience designing for Business-to-Business (B2B) Software-as-a-Service (SaaS) products. Preferred Skills:

• Experience in service design methodologies and their application to digital product development.

• Direct experience designing for API-based products or developer-facing platforms.

• Background or domain knowledge in the travel or travel-technology industry.

• Hands-on experience with AI-native end-to-end design flows and agentic flow design.

• Experience mentoring or leading junior design team members.

📝 Enhancement Note: The "6+ years" experience and emphasis on leading end-to-end delivery, mentoring, and handling complex B2B SaaS products clearly position this as a senior-level role. The preferred skills, especially regarding API design and AI-native flows, indicate a forward-thinking company seeking specialists who can tackle complex technical design challenges.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a strong command of UX design principles, information architecture, and interaction design across multiple complex projects.

• Demonstrations of end-to-end design ownership, from problem definition and user research to detailed wireframes, prototypes, and final design solutions.

• Case studies that clearly articulate design challenges, the user-centered process followed, and the impact of the design solutions on key business metrics (e.g., user adoption, task completion rates, efficiency gains).

• Examples of collaboration with cross-functional teams (product, engineering, research) and how design decisions were influenced by their input and technical constraints.

• Visualizations of simplified complex workflows, showcasing the ability to transform intricate processes into intuitive user experiences. Process Documentation:

• Evidence of creating and maintaining design documentation, including user flows, wireframes, prototypes, and detailed specifications for development handoff.

• Examples of how user research findings and data insights were systematically integrated into the design process to validate hypotheses and refine solutions.

• Documentation of contributions to or utilization of design systems, demonstrating an understanding of scalable and consistent design practices.

• Case studies that highlight the application of design thinking or other structured problem-solving methodologies.

📝 Enhancement Note: For a Senior UX Design Specialist role, a robust portfolio is critical. It should not only showcase visual design skills but also the strategic thinking, problem-solving capabilities, and process rigor expected at a senior level. Emphasis should be placed on demonstrating impact and the ability to handle complex B2B workflows and technical product design.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for Senior UX Design Specialists in Bangalore, India, with 6+ years of experience, and considering the hybrid work model and the company's global presence in the tech sector, a competitive salary range would typically fall between ₹18,00,000 to ₹30,00,000 per annum. This estimate considers factors such as cost of living in Bangalore, demand for specialized UX talent, and Amadeus's position as a major technology provider. Benefits:

• Global work environment: Opportunity to work with diverse international teams and contribute to a global product footprint.

• Learning and development opportunities: Access to formal training programs, on-the-job learning, and opportunities for professional growth and skill enhancement.

• Caring work environment: A supportive culture that values employee well-being and work-life balance, fostering personal and professional development.

• Hybrid working model: Flexibility to balance on-site collaboration with remote work, optimizing productivity and personal needs.

• Diverse and inclusive community: A commitment to fostering a culture of belonging, where all employees are valued and empowered to reach their full potential.

• Supportive work environment: Amadeus strives to provide a nurturing atmosphere that supports both career advancement and personal life.

• Reliable Company: Opportunity to work for a trusted and established organization with a strong reputation.

• Critical Mission and Purpose: Contribute to powering the future of travel and pursuing an extraordinary purpose. Working Hours:

• Standard full-time working hours, likely around 40 hours per week, with flexibility offered through the hybrid working model. Operations within a global company may require some adaptability to accommodate cross-time zone collaboration.

📝 Enhancement Note: Salary ranges for senior tech roles in India, especially in Bangalore, can vary significantly. The provided range is an estimate based on typical market data for a Senior UX Designer with 6+ years of experience in a multinational tech company. The benefits listed are directly extracted from the job description and highlight Amadeus's employee-centric approach.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Travel Technology, Software Solutions. Amadeus is a global leader in providing advanced IT solutions for the travel industry, connecting airlines, hotels, tour operators, and travel agencies with travelers worldwide. This context implies a fast-paced, innovation-driven environment with a strong focus on data, efficiency, and complex system integrations.

Company Size: Large enterprise (Amadeus has over 17,000 employees globally, indicating a significant scale). This means established processes, opportunities for specialization, and potential for internal mobility, but also a need for individuals who can navigate larger organizational structures.

Founded: 1987. With a long history, Amadeus has a stable foundation and deep expertise in its sector, suggesting a culture that values experience and long-term vision.

Team Structure:

• The UX Design team likely operates within product or engineering departments, collaborating closely with Product Managers, UX Researchers, and Software Engineers.

• As a Senior UX Designer, you would likely report to a UX Design Lead or Manager, and potentially have influence over the work of junior designers through mentorship.

• Cross-functional collaboration is a core expectation, involving regular interaction with stakeholders across product development, business units, and potentially sales or customer support teams, especially given the B2B focus. Methodology:

• Amadeus emphasizes data-driven decision-making, evident in the requirement to incorporate user research and data insights into designs.

• Workflow planning and optimization are central to their mission, particularly in simplifying complex B2B travel industry processes for their clients.

• Automation and efficiency are likely key drivers for their product development, aiming to streamline operations for travel businesses through their software solutions.

Company Website: https://www.amadeus.com/

📝 Enhancement Note: Amadeus's focus on the travel technology sector and its large, global scale are crucial context. For a UX designer, this means working with complex, mission-critical systems that impact global travel operations. The culture likely balances established processes with a need for continuous innovation to stay ahead in a competitive market.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a "Senior" specialist, indicating a mid-to-senior career stage. It requires significant autonomy, the ability to lead projects independently, mentor others, and influence design direction. It's a step beyond individual contributor roles, requiring strategic thinking and a proactive approach to problem-solving.

Reporting Structure: The Senior UX Design Specialist will likely report to a UX Design Manager or Lead, who oversees a team of designers. They will collaborate extensively with Product Managers, Engineering Leads, and potentially stakeholders from business units or client-facing teams.

Operations Impact: The UX Designer's impact is directly tied to the usability, efficiency, and adoption of Amadeus's B2B SaaS products. By simplifying complex travel workflows and creating intuitive interfaces, they directly influence the productivity and success of Amadeus's clients (travel agencies, airlines, etc.), thereby contributing significantly to Amadeus's revenue and market position. The role also contributes to the company's technological advancement through the adoption of new tools like AI.

Growth Opportunities:

• Operations Skill Advancement: Deepen expertise in specific areas like service design, API design, AI-driven design, or agentic flows. Opportunity to lead design initiatives for high-impact products.

• Leadership Development: Transition into a UX Lead or Managerial role by demonstrating strong mentorship, project leadership, and strategic design thinking. Opportunity to shape the design team's direction and processes.

• Cross-functional Expertise: Gain deeper understanding of the travel technology domain, business operations, and engineering challenges through close collaboration, potentially leading to roles in Product Management or specialized design consulting.

📝 Enhancement Note: This role offers a clear path for career progression within a specialized field (UX Design) within a large, established tech company. The emphasis on mentorship and leading initiatives points towards developing leadership skills, while the domain-specific nature of Amadeus's business provides opportunities for deep specialization in travel technology UX.

🌐 Work Environment

Office Type: The job description mentions a "hybrid working model," suggesting a blend of on-site work at the Bangalore office and remote work. This indicates a modern workplace designed to facilitate both focused individual work and collaborative team activities.

Office Location(s): Bangalore, India. This is a major tech hub in India, likely offering a modern office space with good amenities and accessibility for employees.

Workspace Context:

• The workspace is designed to support collaboration, with opportunities for in-person interactions with colleagues, design critiques, and team meetings.

• Access to standard design tools and technology (Figma, Miro, Adobe Suite) is expected, along with potentially emerging AI design tools.

• The environment likely fosters continuous learning and knowledge sharing, encouraging designers to stay updated with industry trends and best practices. Work Schedule:

• Standard full-time hours are expected, but the hybrid model offers flexibility. Collaboration with global teams might necessitate occasional adjustments to work hours to accommodate different time zones, particularly for meetings or urgent project needs.

📝 Enhancement Note: The hybrid model is a key aspect of the work environment, offering flexibility. For a senior role, this also implies a high degree of trust and autonomy. The Bangalore office location places the role within a vibrant tech ecosystem, potentially offering networking and professional development opportunities.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter call to assess basic qualifications, experience, and cultural fit.

• Hiring Manager Interview: Discussion with the hiring manager to delve deeper into experience, skill set, and understanding of UX principles within a B2B context.

• Portfolio Review & Design Challenge: A critical stage where candidates present their portfolio, showcasing relevant projects and design process. This may be accompanied by a design challenge (e.g., a case study, a problem-solving exercise) to assess practical skills, critical thinking, and approach to complex problems.

• Team Interviews: Meetings with other designers, product managers, or engineers to evaluate collaboration style, communication skills, and team dynamics.

• Final Interview: Potentially with a senior leader or director for final assessment and offer discussion.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your strongest, most relevant projects that demonstrate your ability to handle complex B2B SaaS workflows and technical product design. Highlight projects where you led end-to-end design.

• Tell a Story: For each project, clearly articulate the problem, your role and responsibilities, the design process you followed (research, ideation, iteration, testing), the solutions you delivered, and the measurable impact or outcomes.

• Showcase Process: Detail your methodology, including how you incorporated user research, data, and stakeholder feedback. Visualizations of user flows, wireframes, and prototypes are essential.

• Highlight B2B/Technical Aspects: If possible, showcase experience with complex systems, API design, or designing for technical users. Emphasize simplification of intricate processes.

• Demonstrate Collaboration: Explain how you worked with cross-functional teams and managed stakeholder expectations.

• Conciseness and Clarity: Present your work clearly and concisely, focusing on the most impactful aspects. Be prepared to discuss your design decisions in detail.

Challenge Preparation:

• Understand the Context: If a design challenge is provided, thoroughly understand the problem statement, target users, and business goals.

• Process-Oriented Approach: Focus on demonstrating your problem-solving process, not just the final solution. Outline your steps, assumptions, and how you would approach validation.

• Time Management: Be mindful of any time constraints and allocate your time effectively across research, ideation, and presentation.

• Articulate Rationale: Clearly explain the reasoning behind your design choices, even if the solution is conceptual.

📝 Enhancement Note: The portfolio review is paramount for UX roles. For this specific position, demonstrating experience with B2B SaaS, complex workflows, and potentially API/developer-facing products will be key differentiators. The inclusion of AI-assisted design and agentic flows in the preferred skills suggests that candidates who can speak to these emerging areas will be highly valued.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (primary expectation, widely used for collaborative design), Miro (for whiteboarding, brainstorming, user flow mapping), Adobe Creative Suite (Photoshop, Illustrator for asset creation and editing).

• Collaboration & Documentation: Tools like Confluence, Jira, or similar project management and documentation platforms are likely used for team communication, task tracking, and knowledge sharing.

• User Research & Testing: Platforms for usability testing (e.g., UserTesting.com), survey tools (e.g., SurveyMonkey, Typeform), and analytics platforms for user behavior tracking.

Analytics & Reporting:

• Understanding of web analytics tools (e.g., Google Analytics, Adobe Analytics) to interpret user behavior data and inform design decisions.

• Familiarity with BI tools or dashboarding software (e.g., Tableau, Power BI) to visualize key performance indicators (KPIs) and user engagement metrics. CRM & Automation:

• While not a direct CRM role, an understanding of how UX design impacts CRM usage and customer journeys within B2B SaaS is beneficial. Familiarity with Salesforce or similar CRM platforms might be an advantage for understanding client workflows.

• Knowledge of workflow automation principles within SaaS products to design more efficient user experiences.

📝 Enhancement Note: Figma and Miro are explicitly mentioned and are industry standards. The role's focus on B2B SaaS and complex workflows implies a need for strong proficiency in tools that support detailed process mapping, collaborative ideation, and robust prototyping. Familiarity with AI-assisted design tools is also a growing requirement.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A foundational value, ensuring all design decisions are grounded in understanding user needs, behaviors, and motivations. This translates to a focus on empathy and delivering value to the end-user.

• Collaboration: A strong emphasis on working effectively with cross-functional teams (Product, Engineering, Research) to achieve shared goals. This means open communication, active listening, and valuing diverse perspectives.

• Data-Driven Approach: Utilizing user research, analytics, and feedback to inform and validate design decisions, moving beyond subjective opinions to evidence-based solutions.

• Efficiency and Simplification: A core driver for B2B SaaS, particularly in the travel industry, aiming to streamline complex processes and enhance productivity for clients.

• Continuous Improvement: A commitment to iterative design, learning from feedback, and constantly seeking ways to enhance user experience and product effectiveness.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be active participants in product development squads, working closely with engineers and product managers throughout the lifecycle.

• Open Feedback Culture: Encouraging constructive critique and knowledge sharing within the design team and with other departments to foster growth and improve design quality.

• Proactive Communication: Regularly updating stakeholders on design progress, challenges, and insights, ensuring alignment and managing expectations.

📝 Enhancement Note: Amadeus's values of being a "Reliable Company" and having a "Critical Mission and Purpose" likely translate into a culture that values accountability, quality, and a dedication to serving clients effectively. For a UX Designer, this means understanding the high stakes of designing for mission-critical travel systems.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Complexity: The primary challenge will be translating intricate, multi-layered B2B workflows within the travel industry into intuitive and efficient user experiences. This requires deep domain understanding and strong information architecture skills.

• Balancing Global Needs: Designing for a global user base means considering diverse cultural nuances, language variations, and regional business practices, requiring adaptable and inclusive design solutions.

• Integrating Emerging Tech: Staying current with and effectively integrating new technologies like AI into existing or new design workflows, while ensuring user trust and practical application.

• Cross-functional Alignment: Navigating priorities and technical constraints from multiple departments (product, engineering, business) to ensure design solutions are feasible, valuable, and aligned with overall business objectives.

Learning & Development Opportunities:

• Specialized Skill Development: Opportunities to hone expertise in areas like designing for APIs, service design, AI-driven user interfaces, or agentic workflows.

• Industry Exposure: Gaining in-depth knowledge of the travel technology sector and its operational complexities, becoming a subject matter expert in travel UX.

• Mentorship & Leadership: Developing leadership capabilities through mentoring junior designers and potentially leading design initiatives, paving a path towards team lead or management roles.

📝 Enhancement Note: The challenges highlight the complexity inherent in enterprise-level B2B SaaS design, particularly in a domain like travel. The growth opportunities are well-defined, offering clear pathways for career advancement within both specialized UX and leadership tracks.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a highly complex workflow for a B2B product. What was your process, and what was the outcome?" (Focus on your problem-solving methodology, user research, and impact metrics.)

• "How do you incorporate user research and data into your design process, especially when dealing with B2B clients who may have unique operational needs?" (Emphasize your analytical skills and user-centric approach.)

• "How do you approach designing for API-based products or developer-facing tools? What are the key considerations?" (Showcase your understanding of technical users and information architecture for complex systems.)

• "Discuss your experience with design systems. How do you contribute to and leverage them for consistency and scalability?" (Highlight your understanding of design system principles and practical application.) Company & Culture Questions:

• "What interests you about Amadeus and the travel technology industry?" (Research Amadeus's mission, recent news, and the travel tech landscape. Connect your passion for UX to their purpose.)

• "How do you see AI-enabled design evolving UX, and how would you approach integrating it into your workflow at Amadeus?" (Demonstrate forward-thinking and a willingness to adopt new technologies.)

• "Describe your experience mentoring junior designers. What is your approach to fostering their growth?" (Highlight your leadership potential and collaborative spirit.) Portfolio Presentation Strategy:

• Structure: Begin with a high-level overview of your portfolio and then dive into 2-3 in-depth case studies. For each case study, clearly state the problem, your role, your process, the solution, and the results/impact.

• Visuals: Use high-quality visuals of wireframes, user flows, prototypes, and final UI. Explain your design decisions with reference to these visuals.

• Process Emphasis: Clearly articulate your design thinking and methodologies. Show how you navigated challenges and made trade-offs.

• Impact Metrics: Quantify the success of your projects whenever possible (e.g., increased conversion rates, reduced task completion time, improved user satisfaction scores).

• Engage and Discuss: Be prepared to answer questions about your work, justify your decisions, and discuss alternative approaches.

📝 Enhancement Note: The interview preparation advice focuses on demonstrating practical application of UX skills, strategic thinking, and alignment with Amadeus's B2B, technology-driven, and user-centric focus. Emphasizing the portfolio's ability to showcase complex problem-solving and measurable impact will be key.

📌 Application Steps

To apply for this Senior UX Design Specialist position:

• Submit your application through the official Amadeus careers portal linked in the job posting.

• Tailor your Resume: Highlight experience and skills directly relevant to the job description, particularly your 6+ years of UX design experience, B2B SaaS product design, information architecture, interaction design, and proficiency with Figma/Miro. Use keywords from the job description naturally.

• Prepare Your Portfolio: Curate 3-4 of your strongest case studies that showcase end-to-end design ownership, complex workflow simplification, user research integration, and measurable impact, especially if they relate to B2B or technical products. Ensure it's easily accessible (e.g., a personal website or PDF).

• Research Amadeus: Understand their mission, products, and values. Identify how your skills and experience align with their focus on travel technology, global solutions, and user-centric design.

• Practice Interview Responses: Prepare to articulate your design process, problem-solving approach, and collaboration style, using specific examples from your experience, particularly for the strategy and portfolio presentation questions outlined above.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.