UI Designer

📍 Job Overview

Job Title: UI Designer

Company: Multiplica (for a leading retail client)

Location: Santiago, Santiago Metropolitan Region, Chile

Job Type: Full-Time

Category: Product Design / UI/UX Operations

Date Posted: September 1, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid (1 day per week in office)

🚀 Role Summary

• Design and evolve the visual experience of digital products for a major LATAM retail company, focusing on user interface (UI) design.

• Integrate Artificial Intelligence (AI) tools and AI-assisted workflows into the design process to accelerate concept exploration and enhance efficiency.

• Maintain and advance a comprehensive design system, ensuring consistency, accessibility, and scalability across all digital touchpoints.

• Collaborate closely with cross-functional teams, particularly development, to ensure seamless implementation and high-quality product delivery.

• Contribute to a product designed for adoption by other companies, requiring a strong understanding of scalable design solutions.

📝 Enhancement Note: This role is situated within a product development context for a large retail organization, emphasizing the integration of AI in design. The "UI Designer" title, combined with responsibilities around design systems, prototyping, and collaboration with development, positions this as a crucial function within a product team, often referred to as Product Design or UI/UX Operations in broader GTM contexts. The focus on AI integration is a key differentiator.

📈 Primary Responsibilities

• Design high-fidelity, accessible, and consistent user interfaces across all digital product touchpoints, adhering to established design principles and brand guidelines.

• Translate complex business needs and user requirements into concrete, simple, and scalable UI solutions, prioritizing user-centered design methodologies.

• Leverage native AI design tools and prompt-guided workflows to accelerate concept exploration, ideation, and visual asset generation.

• Develop interactive prototypes to validate design concepts, test user flows, and gather feedback, ensuring a high standard of quality and usability.

• Actively maintain and evolve the design system, including components, design tokens, patterns, and guidelines, serving as the single source of truth for design assets.

• Ensure thorough documentation of the design system and actively promote its adoption and consistent use by both design and development teams.

• Implement and uphold accessibility standards (WCAG) to ensure products are usable by a diverse range of users, continuously improving overall product usability and coherence.

• Collaborate closely with software developers to guarantee faithful implementation of designs, actively participating in technical discussions and proactively reducing friction during the design handoff process.

📝 Enhancement Note: The responsibilities highlight a blend of core UI design tasks with a strong emphasis on AI integration and design system management, which are critical for scalable product development in a modern retail environment. The mention of "product designed for other companies to adopt" suggests a B2B SaaS component to the retail client's offering, requiring robust and well-documented design solutions.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating equivalent practical experience and a deep understanding of UI/UX principles, design systems, and AI integration in design is essential.

Experience: Minimum of 4+ years of progressive experience in digital product design, with a proven track record in UI design and product development.

Required Skills:

• Demonstrated experience in implementing AI tools and AI-assisted workflows within the design process (e.g., AI-powered image generation, content suggestion, design automation).

• Advanced proficiency in Figma, including expert-level componentization, auto-layout, and complex prototyping. Experience with Figma Jam or similar collaborative whiteboarding tools is also expected.

• Proven experience working with and contributing to design systems, including understanding of tokens, style guides, component libraries, and Atomic Design principles.

• Strong understanding of user-centered design principles, usability heuristics, and information architecture.

• Experience working within Agile/Scrum development methodologies, actively participating in sprints, stand-ups, and retrospectives.

• Ability to translate business requirements and user needs into effective UI solutions.

• Familiarity with accessibility standards, particularly WCAG (Web Content Accessibility Guidelines). Preferred Skills:

• Experience with AI tools specifically designed for UI/UX design (e.g., Uizard, Galileo AI, or AI features within Figma/Adobe XD).

• Experience in the retail industry or with e-commerce platforms.

• Familiarity with UX research methodologies and user testing.

• Basic understanding of front-end development principles (HTML, CSS, JavaScript) to facilitate better collaboration with developers.

• Experience with design handoff tools (e.g., Zeplin, Avocode).

📝 Enhancement Note: The emphasis on AI implementation within the design workflow is a critical requirement, suggesting the client is at the forefront of adopting new technologies. Proficiency in Figma is paramount, and the mention of "Figma Make" implies a need for advanced, potentially custom, Figma usage.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 3-5 diverse digital product design projects, with a strong emphasis on UI design and visual execution.

• For each project, clearly articulate your role, the design process followed, and the specific challenges addressed.

• Highlight projects that demonstrate experience with AI-assisted design tools or workflows.

• Include detailed case studies on the creation, maintenance, or evolution of design systems, showcasing component libraries, token systems, and pattern documentation.

• Showcase examples of high-fidelity mockups, interactive prototypes, and design documentation, emphasizing clarity, consistency, and accessibility. Process Documentation:

• Evidence of contributing to or managing design system documentation, ensuring it's clear, comprehensive, and accessible to development teams.

• Examples of design handoff processes, demonstrating how you collaborate with developers to ensure faithful implementation and minimize friction.

• Case studies or project descriptions that illustrate how you've incorporated user feedback or usability testing into iterative design improvements.

• Demonstrations of how you ensure accessibility standards (WCAG) are met throughout the design process.

📝 Enhancement Note: The portfolio is expected to be heavily focused on practical application of UI design, design systems, and crucially, the integration of AI tools. Candidates should be prepared to articulate their process and demonstrate how they ensure consistency and accessibility, especially in a context where the product is intended for wider adoption.

💵 Compensation & Benefits

Salary Range: Based on the experience level (2-5 years), location (Santiago, Chile), and the specialized nature of the role (AI integration in design), a competitive salary range for a UI Designer in Santiago would typically fall between CLP 1,500,000 to CLP 2,500,000 gross per month. This estimate is derived from market research on similar roles in Chile, considering the tech and retail sectors, and factoring in the hybrid work arrangement.

Benefits:

• Full-time employment contract with all legally mandated benefits in Chile.

• Access to continuous, free training and professional development opportunities.

• Additional company-provided benefits (details to be discussed during the interview process).

• Opportunities for continuous learning and skill enhancement.

• Involvement in a novel and significant digital product development project.

• A positive and collaborative work environment.

Working Hours: Monday to Friday, with a standard full-time commitment (approximately 40 hours per week). The hybrid model requires 1 day per week in the office located at Mall Alto Las Condes, Santiago.

📝 Enhancement Note: The salary estimate is a crucial addition for operations professionals, providing a benchmark. The benefits listed are standard but emphasize continuous learning and involvement in an impactful project, which are attractive to mid-level professionals. The hybrid requirement is clearly stated.

🎯 Team & Company Context

🏢 Company Culture

Industry: The role is for a client in the Retail sector, a large LATAM-based company with over 60 years of experience and presence across multiple countries. This implies a dynamic, customer-centric environment with a focus on digital transformation. Multiplica, the recruiting agency, operates within the Digital Transformation and Talent Consulting space.

Company Size: Multiplica, as a consultancy, likely has a significant global presence, while the client company is a large enterprise, suggesting a structured corporate environment for this specific project.

Founded: The client company has been established for over 60 years, indicating a stable and experienced organization undergoing digital evolution. Multiplica has 20 years of experience in talent recruitment.

Team Structure:

• The UI Designer will be part of a product development team focused on a digital product for B2B adoption within the retail sector. This team likely includes Product Managers, UX Designers, other UI Designers, Developers (front-end and back-end), and potentially QA testers.

• The reporting structure will likely involve reporting to a Product Lead or a Design Lead within the client's digital product division.

• Cross-functional collaboration is essential, with close interaction expected between design, product management, and engineering teams. Methodology:

• The team operates within an Agile/Scrum framework, necessitating iterative development cycles, regular stand-ups, sprint planning, and retrospectives.

• Data-driven decision-making is expected, with a focus on user feedback, analytics, and performance metrics to inform design iterations.

• Emphasis on continuous improvement, both in product features and design processes, including the adoption of new technologies like AI.

Company Website: https://www.multiplica.com/

📝 Enhancement Note: Understanding the client's industry (Retail) and their current digital transformation initiatives, particularly the development of an adoptable digital product, is key. The role sits within a structured, large-scale project, contrasting with a startup environment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level UI Designer, requiring 4+ years of experience. It involves significant ownership over UI design, contribution to design systems, and collaboration with development, indicating a step beyond junior roles into more autonomous design work.

Reporting Structure: The UI Designer will likely report to a Design Lead or Product Manager within the client's digital product team. This structure provides mentorship and guidance while allowing for independent contribution.

Operations Impact: The UI Designer's work directly impacts the usability, accessibility, and visual appeal of a digital product intended for broad adoption by other companies. Success in this role contributes to the product's market competitiveness, user satisfaction, and ultimately, its commercial success and the client's reputation in digital innovation.

Growth Opportunities:

• Specialization: Deepen expertise in AI-assisted design tools, advanced Figma techniques, or accessibility standards.

• System Ownership: Grow into a lead role for the design system, managing its evolution and adoption across multiple product teams.

• Cross-functional Leadership: Develop skills in product strategy and collaborate more closely with product management to influence product direction.

• Mentorship: Gain experience mentoring junior designers as the team grows.

• Industry Exposure: Work on a high-visibility project for a major retail player, offering significant resume-building experience.

📝 Enhancement Note: The growth path emphasizes specialization in emerging areas like AI design and design system leadership, aligning with current industry trends and offering tangible career progression within operations-focused design roles.

🌐 Work Environment

Office Type: Hybrid work model, requiring 1 day per week in a modern office located at Mall Alto Las Condes, Santiago. This suggests a professional office setting conducive to collaboration.

Office Location(s): Santiago, Santiago Metropolitan Region, Chile. The specific office is at Mall Alto Las Condes, a well-known commercial hub, likely offering good accessibility and amenities.

Workspace Context:

• The hybrid setup allows for focused individual work remotely while facilitating in-person collaboration, brainstorming, and team building on designated office days.

• Access to standard office facilities, likely including high-speed internet, meeting rooms equipped for presentations, and a professional work environment.

• Opportunities to interact with design and development colleagues, fostering a collaborative atmosphere and facilitating efficient communication and problem-solving.

Work Schedule: Standard full-time working hours (approximately 40 hours per week) from Monday to Friday. The hybrid arrangement offers some flexibility in how the work week is structured.

📝 Enhancement Note: The hybrid nature and specific office location are key details for candidates to consider regarding work-life balance and commute. The emphasis on collaboration on office days is important for team cohesion.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess suitability for the role, with a specific focus on UI design skills, design system experience, and AI integration.

• Technical Interview: A discussion with a hiring manager or senior designer to delve deeper into your UI/UX process, design system philosophy, and experience with Figma and AI tools. This may include a portfolio walkthrough.

• Design Challenge/Case Study: You may be asked to complete a small design exercise or present a detailed case study from your portfolio that showcases your problem-solving abilities, design thinking, and execution skills, particularly related to UI and AI integration.

• Team/Cultural Fit Interview: An opportunity to meet with potential team members (developers, product managers) to assess collaboration style and cultural alignment.

• Final Interview: Potentially with a higher-level manager to discuss overall fit and career aspirations.

Portfolio Review Tips:

• Highlight AI Integration: Clearly showcase projects where you've utilized AI tools or AI-assisted workflows. Explain the impact and benefits.

• Design System Depth: Provide detailed examples of your contributions to design systems, including component examples, token structures, and how you ensured adoption.

• Figma Proficiency: Demonstrate advanced Figma skills through interactive prototypes and well-structured component libraries within your portfolio.

• Process Clarity: Clearly articulate your design process for each project, emphasizing user-centered approaches, problem-solving, and decision-making rationale.

• Accessibility Focus: Point out how you've considered and implemented accessibility standards (WCAG) in your designs.

• Quantify Impact: Whenever possible, use metrics or user feedback to demonstrate the impact of your design solutions.

Challenge Preparation:

• Be prepared to discuss your approach to UI design challenges, especially those involving integrating new technologies like AI.

• Practice articulating your design decisions and rationale clearly and concisely.

• Review common UI design patterns and best practices, as well as accessibility guidelines.

• Understand the fundamentals of Agile/Scrum and how design integrates into this methodology.

📝 Enhancement Note: The interview process is expected to heavily scrutinize the candidate's portfolio, especially their experience with AI in design and their ability to manage and contribute to design systems. Practical demonstration of skills via a challenge or detailed case study presentation is likely.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Advanced proficiency is a must. This includes deep knowledge of component creation, variants, auto-layout, prototyping, and potentially Figma plugins or custom scripting. Experience with "Figma Make" suggests advanced customization or integration capabilities.

• AI Design Tools: Experience with AI-powered design tools for tasks like image generation, content creation, idea exploration, or workflow automation (e.g., Uizard, Galileo AI, Midjourney for inspiration, or AI features within Adobe Creative Suite/Figma).

• Prototyping Tools: Primarily Figma, but familiarity with other tools like Adobe XD or InVision for prototyping and user testing.

Analytics & Reporting:

• While not a primary focus for a UI Designer, familiarity with analytics platforms (e.g., Google Analytics, Amplitude, Mixpanel) to understand user behavior and inform design decisions is beneficial.

• Understanding of A/B testing principles and how UI changes can be tested. CRM & Automation:

• Basic understanding of how UI designs integrate with CRM systems or customer-facing platforms is helpful, though direct CRM management is not expected.

• Familiarity with project management and collaboration tools like Jira, Asana, or Trello, commonly used in Agile environments.

📝 Enhancement Note: Figma is the cornerstone tool. The explicit mention of AI design tools signifies a forward-looking requirement. Understanding how UI design impacts user journeys within larger systems (like CRM or analytics) is a valuable, albeit secondary, skill.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user, ensuring designs are intuitive, accessible, and meet user needs.

• Collaboration: A strong belief in teamwork, open communication, and cross-functional partnership to achieve shared goals.

• Innovation: Embracing new technologies and methodologies, such as AI, to drive efficiency and create cutting-edge digital experiences.

• Excellence & Quality: A dedication to high standards in design execution, attention to detail, and the delivery of polished, reliable products.

• Continuous Improvement: A proactive mindset towards learning, adapting, and refining processes and skills to stay ahead in the evolving digital landscape.

Collaboration Style:

• Cross-functional Integration: Actively engaging with product managers, developers, and QA to ensure a shared understanding of project goals and design specifications.

• Open Feedback Culture: Willingness to give and receive constructive feedback on designs to foster continuous improvement and innovation.

• Knowledge Sharing: Contributing to the team's collective knowledge base, particularly regarding design best practices, AI tools, and design system updates.

• Agile Mindset: Embracing flexibility, iterative development, and adaptability to changing project requirements.

📝 Enhancement Note: The culture likely values innovation, especially concerning AI, and emphasizes strong collaboration within an Agile framework. Candidates should demonstrate an openness to feedback and a proactive approach to learning and sharing.

⚡ Challenges & Growth Opportunities

Challenges:

• Integrating AI Effectively: The primary challenge will be to effectively and ethically integrate AI tools into the design workflow, ensuring they enhance rather than hinder creativity and quality, and that outputs are consistently usable.

• Balancing Innovation with Consistency: Maintaining the integrity and consistency of a large-scale design system while exploring and incorporating new AI-driven design approaches.

• Cross-functional Alignment: Ensuring seamless collaboration and clear communication between design, product, and development teams, especially given the hybrid work model and the technical complexities of AI.

• Scalability and Adoption: Designing for a product that needs to be adopted by other companies means ensuring the UI is robust, flexible, and easy for diverse user groups and organizations to implement.

Learning & Development Opportunities:

• AI in Design Specialization: Becoming an expert in the application of AI for UI/UX design, which is a rapidly growing field.

• Design System Leadership: Opportunity to take on more responsibility in managing and evolving a comprehensive design system for a major enterprise.

• Product Strategy Involvement: Gaining exposure to product strategy and roadmap planning, influencing the direction of digital products.

• Industry Best Practices: Staying at the forefront of retail digital transformation and design trends through project experience and potential company-sponsored training.

• Mentorship: Learning from experienced professionals in design, product management, and development.

📝 Enhancement Note: The challenges are directly tied to the innovative aspects of the role (AI integration) and the complexities of working within a large organization and on a scalable product. The growth opportunities are significant, particularly in specialized, high-demand areas.

💡 Interview Preparation

Strategy Questions:

• "How would you approach integrating a new AI-powered design tool into an existing design system and workflow?"

• "Describe a situation where you had to balance user needs with business requirements in a complex digital product. How did you resolve it?"

• "Walk us through your process for ensuring accessibility (WCAG) in your UI designs, especially when using AI-generated assets."

• "How do you approach collaborating with developers to ensure a smooth and accurate design handoff, particularly for complex components?" Company & Culture Questions:

• "What interests you about working for a large retail company undergoing digital transformation?"

• "How do you stay updated on the latest trends in UI design, AI, and digital product development?"

• "Describe your ideal team environment and how you contribute to a positive collaborative culture."

• "How do you prioritize tasks and manage your time when working on multiple design projects simultaneously?" Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly state the problem, your role, the process, the solutions, and the outcomes.

• Emphasize AI: Dedicate time to explaining your use of AI tools, the specific benefits, and any challenges encountered.

• Showcase Design System Work: Detail your contributions to design systems, explaining the architecture (tokens, components, patterns).

• Demonstrate Figma Skills: Use interactive prototypes and show well-organized Figma files if possible.

• Quantify Impact: Use data, user feedback, or metrics to support the success of your designs.

• Be Prepared for Deep Dives: Anticipate questions about specific design choices, technical constraints, and your problem-solving approach.

📝 Enhancement Note: Interview preparation should focus on articulating experience with AI in design, design systems, and Figma, backed by concrete examples from the portfolio. Candidates should be ready to discuss their process and collaborative approach in an Agile environment.

📌 Application Steps

To apply for this UI Designer position:

• Submit your application through the provided Workable link, ensuring your resume and portfolio are up-to-date.

• Tailor your Resume: Highlight keywords such as "UI Design," "Figma," "Design Systems," "AI-assisted Design," "Prototyping," "Accessibility," and "Agile/Scrum." Quantify achievements where possible.

• Curate Your Portfolio: Select projects that best showcase your UI design skills, experience with design systems, and any application of AI in your design process. Ensure it is easily navigable and clearly explains your contributions.

• Prepare Your Presentation: Practice walking through your portfolio, focusing on explaining your design process, problem-solving approach, and the impact of your work, especially regarding AI integration and design systems.

• Research the Client: Understand the retail company's market position, digital initiatives, and any publicly available information about their product strategy. Research Multiplica's expertise in digital transformation and talent solutions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.