Senior UX & Information Architect

Unbound
Full-timeKansas City, United States

📍 Job Overview

Job Title: Senior UX & Information Architect

Company: Unbound

Location: Kansas City, KS, US

Job Type: Full-Time

Category: User Experience & Information Architecture / Digital Strategy

Date Posted: July 28, 2026

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

  • Own the end-to-end user experience (UX) and information architecture (IA) for Unbound's digital properties, focusing on discoverability and conversion for potential sponsors.

  • Develop and implement a comprehensive search strategy encompassing technical SEO, content optimization, structured data, and emerging AI-driven search solutions.

  • Drive usability improvements within critical user journeys, particularly the sponsorship and giving flows, ensuring a clear and compelling path for engagement.

  • Establish and maintain a robust system for measuring UX and search performance through analytics and A/B testing, fostering a culture of continuous improvement.

  • Create actionable playbooks for content editors and channel teams to ensure sustained quality in information architecture, search, and accessibility.

📝 Enhancement Note: This role is positioned as a senior individual contributor with significant ownership over digital discoverability and user journeys. The emphasis on AI-driven search and the creation of a "playbook" suggest a strategic and foundational aspect to the role, aiming to build sustainable practices within the organization. The focus on "sponsorship" strongly ties this role to the core mission of the nonprofit.

📈 Primary Responsibilities

  • Define and manage the information architecture of Unbound's web properties, including site structure, navigation systems, content taxonomy, and content models to enhance findability and user flow.

  • Lead user experience initiatives from initial research and wireframing through to prototyping, user testing, and the implementation of measurable improvements.

  • Apply usability heuristics and conduct rigorous user testing to ground design decisions in user needs and behaviors, moving beyond assumptions.

  • Develop and execute a holistic search strategy, integrating technical SEO best practices, content optimization, structured data implementation, and organic discovery tactics.

  • Spearhead Unbound's presence and accuracy in AI-driven search environments, including AI Overviews and generative search, ensuring clear representation and visibility.

  • Identify and eliminate friction points within the user journey for sponsorship and giving actions, leveraging analytics and A/B testing to validate and drive improvements.

  • Create and disseminate a comprehensive playbook for content editors and cross-functional teams, outlining best practices for information architecture, search optimization, and web accessibility to ensure ongoing adherence.

  • Collaborate closely with front-end developers to ensure seamless implementation of UX/IA designs and to facilitate effective communication regarding technical requirements.

📝 Enhancement Note: The responsibilities highlight a blend of strategic thinking, hands-on execution, and knowledge transfer. The emphasis on "owning" and "leading" these areas indicates a high degree of autonomy and accountability for the Senior UX & Information Architect.

🎓 Skills & Qualifications

Education:

  • Bachelor's degree in Human-Computer Interaction (HCI), Information Science, Computer Science, Design, or a related field; or equivalent practical experience.

  • Formal training in Information Architecture or a related discipline is highly preferred. Experience:

  • 5-10 years of progressive experience in User Experience (UX) design, Information Architecture (IA), and digital strategy, with a strong emphasis on web properties.

  • Proven track record of successfully structuring complex websites or digital platforms to improve user navigation, content findability, and conversion rates.

  • Demonstrable experience in developing and executing comprehensive SEO strategies, including technical SEO, on-page optimization, and structured data.

  • Experience with user research methodologies, usability testing, wireframing, prototyping, and translating findings into actionable design improvements. Required Skills:

  • Information Architecture: Expertise in developing site maps, navigation schemas, content categorization, and taxonomy.

  • User Experience (UX) Design: Proficiency in user research, persona development, journey mapping, wireframing, prototyping, and usability testing.

  • Search Engine Optimization (SEO): Deep understanding of technical SEO, on-page optimization, keyword research, and content strategy for organic discovery.

  • AI-Driven Search Strategy: Familiarity with emerging AI search trends (e.g., AI Overviews, generative search) and strategies to maintain visibility and accuracy.

  • Analytics & A/B Testing: Ability to define key performance indicators (KPIs), analyze user data using tools like Google Analytics, and design/interpret A/B tests.

  • Systems Thinking: Capacity to understand and design complex interconnected systems, considering how different components influence overall user experience and discoverability.

  • Content Modeling & Taxonomy: Skill in organizing and structuring content for optimal retrieval and understanding.

  • Accessibility Standards: Knowledge of WCAG guidelines and best practices for creating accessible digital experiences.

Preferred Skills:

  • Nonprofit/Mission-Driven Experience: Prior work within a nonprofit organization or a mission-driven sector, understanding of donor/sponsor engagement.

  • Library or Information Science Background: Formal education or experience in library science, which often includes strong IA principles.

  • Front-End Developer Collaboration: Ability to communicate effectively with front-end developers, understand basic HTML/CSS concepts, and facilitate smooth implementation.

  • Bilingual Proficiency: Fluency in Spanish or another relevant language, in addition to English.

  • Content Strategy: Experience in developing content strategies that align with IA and SEO goals.

📝 Enhancement Note: The requirements emphasize a senior-level individual with a strong foundation in both UX and IA, specifically applied to driving discoverability and conversion in a nonprofit context. The explicit mention of AI-driven search indicates a forward-looking requirement. The preference for nonprofit experience and library science background suggests a desire for candidates who understand the unique challenges and nuances of mission-driven organizations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Information Architecture Case Studies: Showcase examples of how you've structured complex websites or digital platforms, including site maps, navigation designs, and content models, demonstrating improved user flow and content findability.

  • User Experience Improvement Projects: Present detailed case studies of UX initiatives, from problem identification and user research through wireframes, prototypes, user testing, and the final implemented solution, highlighting measurable improvements in usability and user satisfaction.

  • Search Strategy Implementation: Provide examples of SEO strategies you've developed and executed, detailing technical SEO audits, content optimization efforts, structured data implementation, and the resulting impact on organic visibility and traffic.

  • AI Search Strategy Contributions: If possible, demonstrate experience or a strategic approach to optimizing content and structure for emerging AI-driven search environments, showcasing foresight and adaptability.

  • Measurement and Optimization Examples: Include projects where you've used analytics and A/B testing to measure performance, identify friction points, and drive iterative improvements in user journeys.

Process Documentation:

  • Workflow Design & Optimization: Document your process for conducting IA and UX audits, user research, and the iterative design process, emphasizing how you ensure a user-centered approach.

  • Implementation & Automation: Detail your methods for collaborating with development teams to implement designs and your strategies for creating documentation (playbooks) that empowers others to maintain IA and search standards.

  • Measurement & Analysis: Outline your approach to defining success metrics, setting up analytics tracking, conducting A/B tests, and analyzing results to inform future iterations and strategic decisions.

📝 Enhancement Note: Given the senior nature of the role and its focus on foundational digital strategy, a robust portfolio demonstrating practical application of IA, UX, and SEO principles is critical. The emphasis on "playbooks" suggests that the ability to document and transfer knowledge is a key expectation.

💵 Compensation & Benefits

Salary Range:

Based on industry benchmarks for Senior UX & Information Architects in Kansas City, KS, with 5-10 years of experience, a competitive salary range would typically fall between $95,000 - $125,000 USD per year. This estimate considers the cost of living in the Kansas City metropolitan area and the specialized skillset required for this role, particularly in the evolving landscape of AI-driven search and the nonprofit sector.

Benefits:

  • Comprehensive Health, Dental, and Vision Insurance: Covering individual and dependent care.

  • Retirement Savings Plan: With potential employer matching contributions (e.g., 401(k) or similar).

  • Paid Time Off (PTO): Including vacation days, sick leave, and paid holidays, likely accrued based on tenure.

  • Professional Development Opportunities: Support for conferences, training, certifications, and workshops related to UX, IA, SEO, and emerging AI technologies.

  • Life and Disability Insurance: Standard employer-provided coverage.

  • Potential for Performance-Based Bonuses or Annual Adjustments: Tied to individual and organizational success.

  • Employee Assistance Program (EAP): Providing confidential counseling and support services. Working Hours:

  • Standard Full-Time work week, typically 40 hours per week.

  • While the role is on-site, there may be some flexibility in daily start/end times, subject to team and operational needs.

  • Occasional need for flexibility to attend to time-sensitive issues or participate in cross-time zone meetings, though this will be communicated in advance.

📝 Enhancement Note: The salary range is an estimate based on typical market data for a senior-level UX/IA role in a mid-sized US city, adjusted for the nonprofit sector which may sometimes offer slightly lower cash compensation but compensate with robust benefits and mission-driven fulfillment. The inclusion of specific benefit types is based on standard offerings for full-time employees in the US.

🎯 Team & Company Context

🏢 Company Culture

Industry: International Nonprofit / Social Services / Mission-Driven Organization. Unbound operates within the critical space of poverty alleviation, focusing on direct support to families in Africa, Asia, and Latin America through sponsorship models. This industry context emphasizes a strong mission orientation, ethical practices, and a commitment to transparency and impact.

Company Size: Unbound is an established organization with a significant global reach, implying a medium to large organizational structure with dedicated departments for fundraising, program management, marketing, and operations. A company size of 201-500 employees is a reasonable estimate, suggesting a need for well-defined processes and clear communication channels.

Founded: Founded 45 years ago, Unbound has a long history and established operational framework. This longevity suggests stability, a deep understanding of its mission, and a potential blend of established processes with a forward-looking approach to modernization and outreach.

Team Structure:

  • The Senior UX & Information Architect will likely be part of a Digital Marketing, Communications, or Technology team.

  • This team may include specialists in digital marketing, content creation, web development, and analytics.

  • The reporting structure will likely be to a Director or VP of Digital, Marketing, or Communications, with close collaboration across departments like fundraising, program operations, and IT.

  • Cross-functional collaboration is essential, particularly with content creators, developers, and fundraising teams to ensure cohesive user journeys and effective mission communication. Methodology:

  • Data-Driven Decision Making: Emphasis on using analytics, user research, and A/B testing to inform strategic and design decisions.

  • User-Centric Design: A core principle of designing with the end-user (potential sponsor, existing sponsor, donor) in mind, prioritizing their experience and needs.

  • Iterative Improvement: A continuous cycle of design, testing, measurement, and refinement to optimize digital performance.

  • Process Standardization: Developing clear documentation and playbooks to ensure consistency and scalability of digital practices.

Company Website: https://www.unbound.org/

📝 Enhancement Note: The company context highlights a mission-focused environment where digital strategy plays a crucial role in expanding reach and facilitating support. The emphasis on "walking with families" and core values like authenticity and dignity should inform the UX/IA approach.

📈 Career & Growth Analysis

Operations Career Level: This role is categorized as Senior, indicating a level of expertise, autonomy, and responsibility beyond an intermediate position. A Senior UX & Information Architect is expected to lead initiatives, mentor junior team members (if applicable), and contribute significantly to strategic decision-making within their domain. The scope includes ownership of key digital properties and the development of foundational strategies.

Reporting Structure: The Senior UX & Information Architect will likely report to a Director of Digital Strategy, Director of Marketing, or a similar leadership role. This position will require close collaboration with content strategists, SEO specialists, web developers, and potentially product managers. The ability to influence and communicate effectively across different functional areas will be key.

Operations Impact: This role has a direct and significant impact on Unbound's ability to fulfill its mission. By improving discoverability, clarity, and ease of engagement online, the Senior UX & Information Architect will directly influence:

  • New Sponsor Acquisition: Making it easier for potential supporters to find and understand Unbound's work, leading to increased sponsorships.

  • Donor Retention: Ensuring a positive and seamless experience for existing sponsors, contributing to high renewal rates.

  • Brand Visibility and Understanding: Enhancing Unbound's presence in search results, including emergent AI platforms, to broaden awareness and accurately represent its mission.

  • Operational Efficiency: Streamlining digital processes to reduce friction and improve conversion rates, ultimately supporting more families.

Growth Opportunities:

  • Leadership in Digital Strategy: Potential to grow into a lead or managerial role within the digital team, overseeing UX/IA, SEO, or broader digital initiatives.

  • Specialization in AI Search: Developing deep expertise in the rapidly evolving field of AI-driven search, becoming a go-to resource for the organization.

  • Cross-Functional Influence: Expanding influence across marketing, fundraising, and program communications by demonstrating the impact of user-centered design and effective information strategy.

  • Mentorship: Opportunity to mentor junior designers or content specialists, sharing expertise in IA, UX, and search.

  • Strategic Impact: Contributing to major shifts in how Unbound engages with its audience online, playing a pivotal role in expanding its reach and impact.

📝 Enhancement Note: The growth analysis highlights the strategic importance of this role within Unbound. The opportunity to shape digital strategy, especially in the context of AI, offers significant career development potential beyond traditional UX/IA roles.

🌐 Work Environment

Office Type: The role is designated as "On-site," indicating a traditional office-based work environment. This suggests a collaborative setting where in-person interaction with colleagues is expected and valued. The office environment likely supports team meetings, brainstorming sessions, and direct collaboration with cross-functional teams.

Office Location(s): The primary office is located in Kansas City, KS (Wyandotte County). This location is central and accessible within the Kansas City metropolitan area. The specific office environment would likely reflect the company's mission and values, possibly incorporating elements of warmth, collaboration, and practicality.

Workspace Context:

  • Collaborative Spaces: The office is likely equipped with meeting rooms, huddle spaces, and common areas conducive to teamwork and knowledge sharing among UX, marketing, and development teams.

  • Technology & Tools: Access to standard office technology, reliable internet, and potentially specialized software for UX/IA design, prototyping, and analytics will be provided. The organization will support the necessary tools for the Senior UX & Information Architect to perform their duties effectively.

  • Team Interaction: The on-site nature facilitates spontaneous discussions, quick problem-solving sessions, and stronger team cohesion, which is beneficial for complex design and strategy work.

Work Schedule: A standard 40-hour work week is expected. While on-site, there might be some flexibility in daily start and end times, contingent on team needs and operational requirements. The on-site presence is crucial for fostering team collaboration and maintaining a consistent presence for strategic initiatives.

📝 Enhancement Note: The "on-site" requirement for this role suggests that Unbound values in-person collaboration, team cohesion, and direct interaction for strategic digital initiatives, especially for a senior role with significant foundational responsibilities.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A review of your resume and portfolio by a recruiter or hiring manager to assess basic qualifications and alignment with the role's core requirements.

  • Hiring Manager Interview: A deeper dive into your experience, skills, and strategic thinking, focusing on how you've handled complex IA, UX, and SEO challenges in previous roles. Expect questions about your approach to user research, problem-solving, and driving measurable results.

  • Portfolio Presentation & Technical Interview: A session where you present selected case studies from your portfolio. This is a critical stage to demonstrate your IA structure, UX design process, SEO strategy, and your ability to articulate your rationale and impact. You may be asked to walk through a specific project in detail, explaining your design choices, research methods, and the outcomes. This may also involve technical questions related to SEO, IA principles, or user testing methodologies.

  • Cross-Functional / Team Interview: Meeting with potential colleagues from marketing, development, or content teams to assess your collaboration style, communication skills, and cultural fit within Unbound.

  • Final Interview: Potentially with a senior leader (e.g., VP of Marketing or CEO/ED if the organization is smaller) to discuss overall fit, strategic vision, and long-term potential within the organization.

Portfolio Review Tips:

  • Curate Strategically: Select 3-4 of your strongest projects that directly showcase your expertise in Information Architecture, User Experience design, and Search Engine Optimization. Prioritize projects that demonstrate end-to-end ownership and measurable impact.

  • Highlight Mission Alignment: For a nonprofit like Unbound, emphasize projects where your work directly contributed to user acquisition, engagement, or mission fulfillment. If you have nonprofit experience, feature it prominently.

  • Structure Your Case Studies: For each project, clearly define the problem, your role and responsibilities, your process (research, ideation, design, testing), the solutions implemented, and the measurable results (e.g., improved conversion rates, reduced bounce rates, increased findability). Use visuals (wireframes, mockups, data charts) effectively.

  • Demonstrate IA & SEO Expertise: Explicitly show how you approached site structure, navigation, content modeling, and taxonomy. Detail your SEO strategies, including technical audits, keyword research, and how you've optimized for organic discovery and AI search.

  • Explain Your "Why": Be prepared to articulate not just what you did, but why you made certain decisions, referencing user research, heuristics, and business objectives.

Challenge Preparation:

  • Information Architecture Challenge: You might be given a hypothetical website structure or content set and asked to organize it, create a navigation schema, or identify areas for improvement.

  • UX Problem-Solving Scenario: A prompt describing a user journey with friction points, requiring you to outline research steps, potential design solutions, and how you'd measure success.

  • SEO Strategy Outline: You may be asked to outline an SEO strategy for a specific type of content or user journey relevant to Unbound's mission.

  • AI Search Strategy Discussion: Be ready to discuss your understanding of AI-driven search and how Unbound can maintain visibility and accuracy in this evolving landscape.

📝 Enhancement Note: The interview process emphasizes a strong portfolio demonstration and the ability to articulate strategic thinking, especially concerning IA, UX, and SEO. The inclusion of AI search as a potential discussion point is crucial.

🛠 Tools & Technology Stack

Primary Tools:

  • UX/IA Design & Prototyping: Figma, Sketch, Adobe XD, Axure RP for wireframing, user flows, prototyping, and high-fidelity mockups.

  • User Research Platforms: UserTesting.com, Lookback, Maze, Qualtrics for conducting usability tests, surveys, and gathering user feedback.

  • Information Architecture Tools: Miro, Lucidchart, Whimsical for creating sitemaps, user flows, and information architecture diagrams.

Analytics & Reporting:

  • Web Analytics: Google Analytics (GA4 essential), Adobe Analytics for tracking website performance, user behavior, and conversion funnels.

  • SEO Tools: SEMrush, Ahrefs, Moz, Google Search Console for keyword research, competitor analysis, technical SEO audits, backlink analysis, and rank tracking.

  • Data Visualization: Tableau, Power BI, or Google Data Studio (Looker Studio) for creating dashboards and reports to communicate insights.

  • A/B Testing Tools: Google Optimize (sunsetting, so likely migrating to Optimizely, VWO, or similar), Adobe Target for running controlled experiments.

CRM & Automation:

  • CRM (likely): Salesforce, HubSpot, or a similar CRM system to understand donor/sponsor data and journeys, though direct CRM management might not be the primary focus.

  • Content Management System (CMS): Familiarity with CMS platforms (e.g., WordPress, Drupal) is beneficial for understanding content publishing workflows.

  • Project Management Tools: Asana, Jira, Trello for managing tasks, workflows, and team collaboration.

📝 Enhancement Note: Proficiency in industry-standard UX/IA design tools, comprehensive analytics platforms (especially Google Analytics and SEO suites), and A/B testing software is critical. Familiarity with how these tools integrate and support IA, UX, and SEO efforts is paramount.

👥 Team Culture & Values

Operations Values:

  • Walking With, Not For: This core value should translate into an empathetic and user-centric approach to design, ensuring that digital experiences empower users rather than dictating to them.

  • Authenticity & Transparency: Designing digital experiences that are honest, clear, and build trust with users, particularly regarding mission impact and financial stewardship.

  • Dignity: Ensuring that all digital interactions respect the dignity of users, whether they are potential sponsors, existing supporters, or individuals seeking information about Unbound's work.

  • Solidarity: Fostering a sense of shared purpose and connection through digital touchpoints, making users feel like active partners in the mission.

  • Data-Driven Impact: A commitment to using data and analytics to measure the effectiveness of digital strategies and to continuously improve the user experience and mission reach.

Collaboration Style:

  • Cross-Functional Partnership: Actively collaborating with marketing, development, content, and fundraising teams to ensure a unified digital strategy and user journey.

  • Constructive Feedback: Encouraging an environment where feedback on designs, strategies, and content is shared openly and constructively, leading to collective improvement.

  • Knowledge Sharing: A willingness to share expertise in IA, UX, and SEO through documentation (playbooks), presentations, and informal discussions to elevate the digital literacy of the wider team.

  • Proactive Communication: Maintaining clear and consistent communication about project progress, challenges, and insights to keep stakeholders informed and aligned.

📝 Enhancement Note: The culture at Unbound is deeply rooted in its mission and core values. For this role, it means applying design and strategy principles with a strong ethical compass, focusing on empowering users and fostering trust, all while driving measurable impact for the organization's mission.

⚡ Challenges & Growth Opportunities

Challenges:

  • Evolving Search Landscape (AI): Navigating the rapid changes in search driven by AI, ensuring Unbound remains visible and accurately represented amidst AI Overviews and generative search. This requires continuous learning and strategic adaptation.

  • Balancing User Needs with Mission Goals: Effectively designing digital experiences that cater to user expectations while clearly communicating Unbound's unique mission and driving desired actions (sponsorships).

  • Demonstrating ROI in a Nonprofit Context: Quantifying the impact of UX and IA improvements on fundraising and mission support, which can sometimes be more complex than in for-profit settings.

  • Content Scalability and Findability: Ensuring that a growing library of content remains well-organized, discoverable, and effectively supports user journeys across multiple platforms.

  • Bridging Technical and Non-Technical Teams: Translating complex UX/IA and SEO concepts into plain language that resonates with content editors, marketers, and leadership.

Learning & Development Opportunities:

  • Mastering AI Search Strategies: Becoming an expert in optimizing for AI-driven search, a highly in-demand skill set.

  • Advanced UX/IA Techniques: Deepening expertise in user research, usability testing, information architecture modeling, and content strategy.

  • Data Analysis & Optimization: Enhancing skills in using analytics tools and A/B testing platforms to drive data-informed decisions and demonstrate impact.

  • Cross-Functional Leadership: Developing skills in influencing stakeholders and leading strategic digital initiatives across departments.

  • Nonprofit Sector Best Practices: Gaining deeper insights into the unique challenges and opportunities within the nonprofit digital space.

📝 Enhancement Note: The challenges presented are directly tied to the evolving digital landscape and the specific context of a nonprofit organization. The growth opportunities focus on developing specialized skills and expanding influence within the organization and the broader industry.

💡 Interview Preparation

Strategy Questions:

  • "Describe a time you significantly improved the discoverability of content or products on a website. What was your approach to information architecture and SEO?" (Focus on IA structure, content modeling, SEO tactics, and measurable results.)

  • "How do you approach user research and usability testing to inform your UX and IA designs? Can you walk us through a project where user feedback led to a critical change?" (Highlight your process, research methods, and how you translated insights into actionable design.)

  • "Given the rise of AI-driven search, what are the key considerations for an organization like Unbound to maintain visibility and accuracy in search results?" (Demonstrate understanding of AI search trends and proactive strategies.)

  • "How would you develop a 'playbook' for content editors and channel teams regarding information architecture and search best practices?" (Outline your approach to documentation, knowledge transfer, and ensuring ongoing adherence to standards.) Company & Culture Questions:

  • "What interests you about Unbound's mission and how do you see your role contributing to it?" (Connect your skills and passion to the organization's purpose.)

  • "How do you balance user needs with business objectives, particularly in a mission-driven organization?" (Showcase your ability to align user-centric design with organizational goals.)

  • "Describe your experience working with front-end developers. How do you ensure effective collaboration and smooth implementation of your designs?" (Illustrate your communication and technical collaboration skills.) Portfolio Presentation Strategy:

  • Focus on Impact: For each case study, clearly articulate the problem, your solution, and the quantifiable results. Use metrics that align with Unbound's goals (e.g., increased sponsorship sign-ups, improved conversion rates, higher user engagement).

  • Show, Don't Just Tell: Use visuals – sitemaps, wireframes, user flow diagrams, before-and-after comparisons, data charts – to illustrate your work and process.

  • Explain Your Rationale: Be prepared to defend your design decisions, IA structures, and SEO strategies by referencing user research, best practices, and strategic goals.

  • Tailor to Unbound: If possible, briefly touch upon how your experience and approach could be applied to Unbound's specific challenges and opportunities, especially regarding their sponsorship model and digital outreach.

  • Keep it Concise: Aim for clarity and conciseness, ensuring you can cover your key projects effectively within the allotted time. Practice your presentation beforehand.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just technical proficiency but also strategic thinking, problem-solving skills, and a clear understanding of how UX and IA contribute to a nonprofit's mission and digital growth.

📌 Application Steps

To apply for this Senior UX & Information Architect position:

  • Visit the Unbound careers portal via the provided ADP link and submit your application.

  • Portfolio Customization: Tailor your portfolio to highlight projects demonstrating strong Information Architecture, User Experience design, and Search Engine Optimization skills, with a focus on improving discoverability and conversion. Include examples that show your process for user research, A/B testing, and creating documentation like playbooks.

  • Resume Optimization: Ensure your resume clearly articulates your experience with IA, UX, SEO, and your ability to work with AI-driven search. Quantify your achievements with specific metrics, especially those related to user acquisition or engagement, and highlight any experience in the nonprofit sector.

  • Interview Preparation: Practice presenting your portfolio case studies, focusing on explaining your strategic decisions, user-centric approach, and measurable impact. Prepare to discuss your understanding of AI in search and how you would contribute to Unbound's mission.

  • Company Research: Thoroughly research Unbound's mission, values, current digital presence, and their approach to fundraising and sponsorship. Understand their core audience and identify areas where your UX/IA and SEO expertise can drive significant value.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

The ideal candidate is a systems thinker with a strong background in information architecture, usability heuristics, and SEO. They must be able to translate complex technical concepts into plain language and demonstrate a disciplined approach to research and measurable design improvements.