Senior Product Designer (UX/UI)

📍 Job Overview

Job Title: Senior Product Designer (UX/UI)

Company: PTC

Location: Boston, MA, United States

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: 2026-06-01

Experience Level: Mid-Senior Level (6+ years)

Remote Status: Hybrid

🚀 Role Summary

• Lead end-to-end product experience design for Windchill, a market-leading Product Lifecycle Management (PLM) solution, focusing on modernizing the user interface and workflows for a new generation of enterprise users.

• Drive the definition of interaction, behavior, and information architecture for the Windchill NextGen UX, ensuring intuitive and scalable design patterns.

• Conduct structured user research and usability testing to validate design concepts and ensure solutions address real user problems within a complex domain.

• Collaborate closely with Product Management and Engineering teams globally to deliver high-quality features that balance user needs, business requirements, and technical constraints.

• Contribute to and leverage PTC's design system, advocating for high-quality design standards and best practices across the product suite.

📝 Enhancement Note: While this role is for a Product Designer, the focus on PLM (Product Lifecycle Management) software, complex workflows, and enterprise user needs indicates a strong overlap with GTM (Go-To-Market) and Revenue Operations considerations. Understanding how users interact with and derive value from such complex systems directly impacts adoption, efficiency, and ultimately, revenue. The role demands a deep understanding of user workflows that are critical for operational efficiency in manufacturing and engineering sectors.

📈 Primary Responsibilities

• Lead the complete design lifecycle for significant areas of Windchill, encompassing interaction design, user behavior definition, and information architecture for the NextGen user experience.

• Plan and execute user discovery and usability research methodologies, translating findings into actionable design recommendations and user-centric solutions.

• Influence product roadmap prioritization by presenting user insights, design direction, and advocating for user-centered improvements.

• Foster strong collaborative relationships with global product managers, fellow designers, and engineering teams to ensure the successful delivery of valuable features.

• Utilize and contribute to the evolution of PTC's established design system, ensuring consistency and a cohesive user experience across the PTC product portfolio.

• Actively participate in design critiques, share best practices, and champion design excellence within the team and across the organization.

• Design rich interactive applications for web and desktop environments, with a focus on data-heavy enterprise software.

📝 Enhancement Note: The emphasis on "complex workflows" and "data-heavy enterprise software" suggests that the designer will be instrumental in simplifying processes that directly impact operational efficiency and GTM effectiveness for PTC's clients. This involves understanding how design choices affect user adoption, training needs, and the overall value proposition of the PLM solution.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Human-Computer Interaction (HCI)/UX, Human Factors, Interaction Design, or a related field, or equivalent practical experience.

Experience: 6+ years of professional product design experience, with a proven track record of leading end-to-end design projects.

Required Skills:

• Demonstrated ability to lead end-to-end complex product experience design projects, including interaction, behavior, and information architecture.

• Proficiency in planning and executing structured user research and usability testing to validate design concepts.

• Strong ability to synthesize user research findings, product requirements, and technical constraints into clear, effective design solutions.

• Excellent communication skills to articulate design decisions, advocate for users, and effectively collaborate with product managers, engineers, and design peers.

• Expertise in designing rich interactive applications for web and/or desktop platforms.

• Proficiency with design and prototyping tools, with a strong preference for Figma, or equivalent experience with Adobe Creative Suite.

Preferred Skills:

• Experience designing for Product Lifecycle Management (PLM) or other industrial/data-heavy enterprise software.

• Familiarity with AI-driven user experiences and their integration into enterprise applications.

• Understanding of agile development methodologies and cross-functional team collaboration.

📝 Enhancement Note: The requirement for a portfolio demonstrating "end-to-end product design, from discovery through delivery, including complex workflows and shipped outcomes" is critical. For a Senior role, this portfolio should showcase not just visual design but also strategic thinking, problem-solving methodologies, and the measurable impact of their design work on user behavior and business objectives. This is directly relevant to understanding how design contributes to GTM success by ensuring product usability and adoption.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a minimum of 6 years of end-to-end product design experience.

• Must include detailed case studies demonstrating the design process from initial discovery and research through to final delivery and shipped product outcomes.

• Examples should highlight the design and optimization of complex workflows and information architecture within enterprise-level applications.

• Evidence of how design decisions were informed by user research, product requirements, and technical constraints.

• Demonstration of the ability to contribute to or leverage design systems for consistency and scalability.

Process Documentation:

• The portfolio should implicitly or explicitly document the design process, including:

  • Discovery and research phases: User interviews, persona development, journey mapping, competitive analysis.

  • Ideation and conceptualization: Wireframing, prototyping, user flow diagrams.

  • Validation and iteration: Usability testing, A/B testing, feedback synthesis.

  • Design system contribution: Component design, pattern definition, style guide adherence.

  • Collaboration and Handoff: Communication with engineering and product management, design specification.

📝 Enhancement Note: For this Senior Product Designer role, the portfolio is a key artifact that demonstrates not only design skills but also the candidate's understanding of how design impacts product adoption and user efficiency – crucial elements for GTM success. The emphasis on "complex workflows" and "shipped outcomes" means the portfolio should tell a story of problem-solving and measurable results, akin to a business case study.

💵 Compensation & Benefits

Salary Range: $102,500 - $135,000 annually.

Explanation: This range is based on PTC's stated compensation for this position in Boston, MA, considering the Senior level experience (6+ years) and the specific domain of enterprise software design. This aligns with industry benchmarks for similar roles in major tech hubs like Boston.

Benefits:

• Performance-based Bonus: Opportunity for additional compensation tied to individual and company performance.

• Employee Share Purchase Program (ESPP): Allows employees to purchase PTC stock at a discount.

• Comprehensive Health Coverage: Includes medical, dental, and vision insurance plans.

• Paid Time Off (PTO) and Sick Leave: Generous leave policies for work-life balance.

• Tuition Reimbursement: Support for continuing education and professional development.

• Retirement Savings: 401(k) contributions with an employer match to support long-term financial goals.

• Flexible Spending Accounts (FSAs): For healthcare and dependent care expenses.

• Life Insurance and Disability Coverage: Financial protection for employees and their families.

• Commuter Subsidy: For employees based in the office, offering financial assistance for commuting.

Working Hours: Standard 40 hours per week, with hybrid work flexibility.

📝 Enhancement Note: The inclusion of a performance-based bonus, ESPP, and a comprehensive benefits package, including a commuter subsidy, indicates a competitive total rewards strategy designed to attract and retain experienced professionals. The salary range is competitive for a Senior Product Designer in the Boston tech market.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software (Product Lifecycle Management - PLM, CAD, IoT, AR)

Company Size: PTC is a large enterprise company, employing nearly 7,000 people globally. This scale suggests well-established processes, significant resources, and opportunities for impact across a broad product portfolio.

Founded: PTC was founded in 1985, indicating a long history of innovation and market presence in the industrial and manufacturing software sectors.

Team Structure:

• The Senior Product Designer will be part of the PLM Solutions Design team, which focuses specifically on the Windchill product.

• This team likely includes other designers, working closely with Product Managers and Engineering teams.

• Collaboration extends globally, suggesting a need for strong asynchronous communication skills and cultural awareness.

Methodology:

• The team operates within an agile development framework, emphasizing iterative design and close collaboration with engineering.

• A strong focus on user-centered design principles, including structured research and validation.

• Emphasis on leveraging and evolving a centralized design system for consistency and efficiency across products.

• The "NextGen UX" initiative highlights a forward-thinking approach, incorporating modern design patterns and potentially AI-driven experiences.

Company Website: https://www.ptc.com/

📝 Enhancement Note: PTC's industry focus on industrial software means the design team works on products critical to manufacturing, engineering, and product development. This context is vital for understanding the user base and the complexity of the problems being solved, which in turn influences GTM strategies and customer success.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a position of significant responsibility and influence. It requires a strong foundation in UX/UI principles and the ability to lead complex projects independently, mentor junior designers, and contribute strategically to product direction.

Reporting Structure: The role reports into the PLM Solutions Design team, likely under a Design Manager or Director. Collaboration is key with Product Management and Engineering leads.

Operations Impact: The Senior Product Designer's work directly impacts the usability, adoption, and perceived value of Windchill, PTC's flagship PLM solution. By improving workflows and user experiences, they contribute to:

• Increased Customer Efficiency: Enabling customers to manage product lifecycles more effectively, reducing time-to-market and operational costs.

• Enhanced User Adoption: Making the complex PLM system more accessible and intuitive, leading to higher user engagement and satisfaction.

• Competitive Advantage: Differentiating Windchill through superior UX, which is a critical factor in enterprise software sales and retention.

• Revenue Growth: Directly supporting GTM efforts by making the product more appealing and easier to sell and implement.

Growth Opportunities:

• Design Leadership: Potential to move into Lead Designer or Design Manager roles, managing projects and teams.

• Specialization: Deepening expertise in PLM, industrial software design, or AI-driven UX.

• Cross-Product Influence: Contributing to the broader PTC design system and influencing design across multiple product lines.

• Mentorship: Guiding and developing junior designers within the team.

• Strategic Input: Playing a key role in shaping product strategy through user insights and design vision.

📝 Enhancement Note: The "Operations Impact" section highlights how a design role, particularly in enterprise software, is intrinsically linked to the success of GTM and revenue generation. A strong UX can significantly reduce sales cycles, improve customer retention, and drive product adoption, all of which are core to revenue operations.

🌐 Work Environment

Office Type: Hybrid work model. This means a blend of remote work and in-office collaboration.

Office Location(s): Boston, MA, USA. This location is a major tech hub, offering access to talent and industry networking.

Workspace Context:

• Collaborative Environment: The hybrid model necessitates intentional collaboration, with office days likely used for team meetings, workshops, brainstorming sessions, and cross-functional alignment.

• Tools and Technology: Access to industry-standard design tools, likely including Figma and potentially Adobe Creative Suite, as well as PTC's internal collaboration and project management systems.

• Team Interaction: Opportunities to work closely with product managers, engineers, and fellow designers, fostering a dynamic and iterative design process. The global nature of the teams will require proficiency in remote collaboration tools and practices.

Work Schedule: Standard 40-hour work week, with flexibility inherent in the hybrid model. The demands of enterprise software development may require occasional flexibility to meet project deadlines, especially during critical release phases.

📝 Enhancement Note: The hybrid nature implies that while remote work is an option, in-office presence is valued for specific collaborative activities. This is typical for senior roles where strategic discussions, mentorship, and deep team alignment are crucial, impacting how GTM strategies are formulated and executed collaboratively.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio for relevant experience and skills.

• Portfolio Presentation: Candidates will likely present their portfolio, walking through 1-2 key case studies that demonstrate end-to-end design process, problem-solving, and impact. This is a critical stage to assess design thinking and communication.

• Design Challenge/Exercise: A practical exercise or case study may be given to assess problem-solving skills, design approach, and ability to work within constraints. This could involve critiquing an existing design, proposing solutions for a given problem, or sketching out a user flow.

• Cross-Functional Interviews: Discussions with Product Management