Senior Product Designer - Technology

📍 Job Overview

Job Title: Senior Product Designer - Technology

Company: Truelogic (for a client in the construction industry)

Location: Colombia

Job Type: FULL_TIME

Category: Product Design / GTM Operations

Date Posted: 2026-08-10

Experience Level: 5-10 years

Remote Status: 100% Remote

🚀 Role Summary

• Lead end-to-end product design for complex AI and platform experiences, focusing on foundational product areas such as Accounts & Activation, Monetization, and Permissions.

• Translate intricate platform, business, and security requirements into intuitive, scalable user experiences that drive measurable customer and business value.

• Collaborate extensively with Product Managers, Engineers, and business stakeholders to shape product strategy, solve complex challenges, and deliver cohesive end-to-end solutions.

• Utilize AI-assisted design and coded prototypes to accelerate exploration and validation of product concepts, contributing to a scalable and cohesive product ecosystem.

• Apply strong systems thinking to design interconnected product experiences that function seamlessly across complex SaaS and platform environments.

📝 Enhancement Note: While the core role is Product Design, the emphasis on platform experiences, monetization, accounts, permissions, and collaboration with GTM functions (Product Management, Engineering) positions this role as having significant overlap with GTM Operations and Revenue Operations functions. The need to understand business requirements, translate them into scalable solutions, and drive measurable value highlights the operational impact of this design role.

📈 Primary Responsibilities

• Spearhead the complete product design lifecycle for core platform areas including account setup, indexing, workspace management, privacy controls, roles and permissions, activation processes, and consumption models.

• Design sophisticated workflows related to billing systems, paywalls, upgrade paths, credit reporting mechanisms, Control Tower functionalities, and internationalization/localization considerations.

• Define and architect scalable consumption experiences, robust permission structures, and flexible sharing models that cater to diverse user needs and business objectives.

• Employ advanced systems thinking to ensure designed experiences are cohesive and function harmoniously across a complex SaaS and platform ecosystem.

• Proactively frame ambiguous problems, identify strategic opportunities, influence product roadmaps, and effectively manage design-related risks to ensure successful product delivery.

• Foster a deep partnership with Product Managers, Engineers, and key business stakeholders, engaging them throughout the entire product development lifecycle from ideation to launch.

• Leverage user research, data analytics, rapid prototyping, and rigorous systems thinking to validate, iterate, and refine design solutions, ensuring user-centricity and business alignment.

• Integrate AI-assisted design tools and develop coded prototypes to efficiently explore, test, and validate novel product concepts and user interactions.

• Contribute to the development and maintenance of a scalable and consistent product experience across interconnected platform capabilities, ensuring a unified user journey.

📝 Enhancement Note: The responsibilities listed heavily emphasize strategic product development and cross-functional collaboration, which are critical components of GTM and Revenue Operations. The focus on monetization, account management, and consumption models directly impacts revenue generation and customer lifecycle management, making this role vital for operational efficiency and revenue growth.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically expected for senior-level product design roles. Equivalent practical experience will also be considered.

Experience: A minimum of 5 years of professional experience in Product Design, with a strong emphasis on designing complex SaaS products or enterprise-level platforms.

Required Skills:

• A minimum of 5 years of professional Product Design experience.

• Proven experience designing complex SaaS products or enterprise platforms, demonstrating an understanding of user needs within business contexts.

• Strong aptitude for systems thinking, with a demonstrated ability to design interconnected product experiences that scale.

• Experience with enterprise workflows, including but not limited to account management, user activation, monetization strategies, permissions management, billing processes, or comparable platform domains.

• Proficiency in one or more of the following specific design areas:

  • Accounts and account management
  • User activation and onboarding processes
  • Monetization models and strategies
  • Permissions frameworks and role-based access controls
  • Enterprise platform workflows and user journeys

• Advanced prototyping skills, with a proven ability to articulate complex interactions and user flows through interactive prototypes.

• Expert-level proficiency with Figma or equivalent industry-standard design and prototyping tools.

• Extensive experience collaborating closely with Product Management and Engineering teams throughout the entire product development lifecycle.

• Experience integrating AI tools and/or developing coded prototypes as part of the product design process to accelerate innovation.

• Advanced English proficiency, with exceptional written and spoken communication skills necessary for effective collaboration with international teams.

• Must be based in Latin America (LATAM) and capable of working remotely with globally distributed teams. Preferred Skills:

• Prior experience designing AI-powered products or user experiences, demonstrating an understanding of AI capabilities and limitations.

• Familiarity with AI-assisted development or prototyping tools such as Cursor, Claude, or similar platforms.

• Demonstrated experience contributing to product strategy formulation and product roadmap decision-making processes.

• Experience mentoring or providing guidance to junior designers, fostering their professional growth.

• Specific experience designing products with intricate permission systems, complex sharing models, detailed billing structures, advanced consumption tracking, or sophisticated account management frameworks.

📝 Enhancement Note: The emphasis on "5+ years of professional Product Design experience" combined with "complex SaaS products or enterprise platforms" and "enterprise workflows" indicates a need for a candidate who can handle sophisticated, multi-faceted operational challenges within a product context. The "Nice to Have" section, particularly AI-powered products and contributing to product strategy, suggests an advanced role that influences GTM strategy and operational efficiency.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design projects that demonstrate a clear understanding of user needs, business objectives, and technical constraints.

• Include case studies detailing the design process for complex SaaS or enterprise platform features, specifically highlighting challenges related to monetization, account management, or permission systems.

• Present examples of systems thinking applied to create scalable and cohesive user experiences across interconnected product areas.

• Demonstrate proficiency in Figma and prototyping tools, with interactive prototypes that clearly articulate complex workflows and user interactions.

• Quantify the impact of design decisions with metrics where possible, such as improvements in activation rates, conversion, user engagement, or reduction in support tickets related to account management. Process Documentation:

• Document the design process for at least one complex workflow, detailing user research, ideation, wireframing, prototyping, user testing, and iteration phases.

• Illustrate how systems thinking was applied to ensure consistency and scalability across different product modules or features.

• Provide examples of how AI tools or coded prototypes were used to accelerate the design and validation process.

• Showcase how collaboration with Product Managers and Engineers was managed to ensure alignment and efficient development.

📝 Enhancement Note: For a senior-level product designer, a portfolio is critical. The emphasis on "complex SaaS," "enterprise workflows," "systems thinking," and "quantifiable impact" suggests the client will be looking for evidence of operational thinking – how design decisions directly contribute to business outcomes like revenue (monetization) and customer lifecycle management (accounts, activation, permissions).

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers with 5-10 years of experience in remote roles supporting US-based companies, and considering the LATAM region, a competitive annual salary range in USD would typically be between $70,000 - $110,000 USD. This estimate considers the demand for experienced designers in complex SaaS environments, the specific skill set required, and the competitive compensation structure offered by Truelogic for its remote professionals.

Benefits:

• 100% Remote Work: Full flexibility to work from any location within Latin America, requiring only a laptop and stable internet connection.

• Highly Competitive USD Pay: Earn an excellent, market-leading compensation package paid in USD, designed to exceed typical market offerings.

• Paid Time Off: Comprehensive paid time off policies to support employee well-being and work-life balance, allowing for necessary rest and rejuvenation.

• Work with Autonomy: Freedom to manage your own schedule and workflow, focusing on delivering results rather than adhering to strict clock-in/clock-out times.

• Work with Top American Companies: Opportunity to collaborate on innovative, high-impact projects with industry-leading U.S. companies, enhancing professional expertise.

• Engagement Activities: Opportunities for engagement and team-building events designed to foster a positive and dynamic work environment.

Working Hours: While the role emphasizes autonomy and results-focus, it's expected to align with standard full-time work hours (approximately 40 hours per week) and be available for collaborative meetings with international teams, likely requiring flexibility to accommodate US time zones.

📝 Enhancement Note: Salary is estimated based on industry standards for senior remote product designers in LATAM supporting US clients. The range is broad to account for variations in specific experience, portfolio strength, and negotiation. The benefits align with typical offerings for remote roles in tech, with a strong emphasis on competitive USD compensation and autonomy.

🎯 Team & Company Context

🏢 Company Culture

Industry: Truelogic operates in the Staff Augmentation and IT Services sector, with a specific focus on nearshore talent for U.S. companies. The client is in the Technology sector, specifically within the Construction industry, providing a cloud-based platform. This dual context means the role involves understanding both the operational needs of a service provider (Truelogic) and the product/business needs of a tech client.

Company Size: Truelogic has over 600 highly skilled tech professionals. This size indicates a well-established organization with structured processes and a significant global reach, offering stability and a broad network of colleagues.

Founded: Truelogic has been operating for over two decades. This longevity suggests a stable company with proven business models and experience in the nearshore staffing market, likely with established best practices for client engagement and talent management.

Team Structure:

• The Product Design team is part of an AI Design team within the client organization. This suggests a specialized, forward-thinking group focused on leveraging AI in product development.

• The role involves close collaboration with Product Managers and Engineers, indicating a matrixed team structure common in tech companies, where individuals report functionally but work cross-functionally on project teams.

• Designers are expected to partner with business stakeholders, implying a strong emphasis on understanding business drivers and aligning design solutions with strategic goals, a key aspect of GTM operations. Methodology:

• Data-Driven Design: The role emphasizes using research, data, and prototyping to validate solutions, indicating a data-informed approach to design decisions.

• Systems Thinking: A core requirement, highlighting the need for designing interconnected and scalable experiences, crucial for complex platform operations.

• Agile Development: Collaboration with Product and Engineering teams implies working within agile methodologies, involving iterative development cycles and continuous feedback loops.

• AI-Assisted Design: The explicit mention of AI tools and coded prototypes points to an innovative and efficient design process, leveraging cutting-edge technology.

Company Website: https://www.truelogic.io/

📝 Enhancement Note: Understanding Truelogic's role as a facilitator for U.S. companies is key. The candidate will be an employee of Truelogic but work directly for and with a client. The client's industry (construction tech) and product (cloud-based platform) are critical context for design challenges. The emphasis on AI and complex platforms suggests a technically sophisticated environment.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a high level of autonomy, responsibility, and strategic input. It's a position for an experienced individual who can lead design initiatives, mentor others, and influence product direction, rather than just executing tasks. The focus on foundational product areas like Accounts & Activation, Monetization, and Permissions means this role directly impacts the core operational and revenue-generating aspects of the client's platform.

Reporting Structure: The candidate will report to a design lead or manager within the client's organization, while collaborating closely with Product Managers and Engineering leads. This structure fosters cross-functional influence and provides exposure to various facets of product development and business operations.

Operations Impact: The Senior Product Designer's work will have a direct and significant impact on:

• Revenue Generation: By designing intuitive monetization and upgrade experiences.

• Customer Acquisition & Retention: Through seamless account activation and management processes.

• Operational Efficiency: By creating scalable permission structures and platform workflows that reduce complexity and support overhead.

• Product Strategy: By contributing insights that shape the roadmap and identify opportunities for innovation, particularly with AI.

Growth Opportunities:

• Specialization in AI Product Design: Deepen expertise in designing AI-powered products and leveraging AI tools in the design process, a high-demand skill.

• Leadership in Design Systems: Contribute to and potentially lead the development of scalable design systems that ensure consistency across the platform.

• Mentorship and Team Development: Opportunity to mentor junior designers and contribute to building a strong design culture within the client’s organization.

• Strategic Product Influence: Gain experience in shaping product strategy and roadmap decisions for a growing SaaS company in the construction tech space.

• Cross-functional Expertise: Develop a deeper understanding of business operations, product management, and engineering processes through close collaboration.

📝 Enhancement Note: This role offers significant growth potential for a designer looking to deepen their impact on business operations and revenue. The focus on core business functions (monetization, accounts) and emerging technologies (AI) provides a strong foundation for career advancement in product leadership or specialized design roles.

🌐 Work Environment

Office Type: 100% Remote. This provides maximum flexibility for the employee to choose their work environment, whether it's a home office, co-working space, or other suitable location.

Office Location(s): While the role is remote, candidates must be based in Latin America (LATAM). This allows for engagement with a vibrant LATAM professional community and aligns with Truelogic's nearshore model. Time zone alignment with U.S. teams will be necessary for effective collaboration.

Workspace Context:

• Collaborative Digital Environment: Expect to use digital collaboration tools extensively for communication, project management, and design reviews. This includes platforms like Slack, Zoom, and collaborative design tools within Figma.

• Access to Advanced Tools: The role requires proficiency in Figma and potentially AI design tools (Cursor, Claude), indicating access to a modern technology stack.

• Cross-functional Interaction: Frequent interaction with Product Managers, Engineers, and business stakeholders from a leading U.S. technology company. This provides exposure to diverse perspectives and problem-solving approaches.

• Focus on Impact: The work environment emphasizes delivering measurable value and contributing to strategic product decisions, fostering a results-oriented culture.

Work Schedule: The role offers autonomy, meaning employees manage their own time as long as work is completed effectively. However, availability for meetings and collaboration with U.S.-based teams will be necessary, likely requiring some flexibility to overlap with U.S. business hours.

📝 Enhancement Note: The remote nature of the role, combined with the requirement to be in LATAM, creates a unique work environment. It offers flexibility but demands strong self-discipline, communication skills, and the ability to navigate asynchronous and synchronous collaboration across different time zones and cultures.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application and portfolio to assess basic qualifications and alignment with the role's core requirements.

• Hiring Manager Interview: A discussion focused on your experience, design philosophy, approach to complex problems, and understanding of enterprise SaaS/platform design. Expect questions about your experience with monetization, accounts, and permissions.

• Design Challenge/Portfolio Deep Dive: This phase will likely involve presenting a portfolio case study or undertaking a specific design challenge. The focus will be on your process, systems thinking, ability to translate requirements into solutions, and the impact of your work. Be prepared to discuss how you've used Figma, prototyping, and potentially AI tools.

• Cross-functional Interviews: Meetings with Product Managers and Engineers to assess your collaboration style, ability to communicate technical and design concepts, and how you integrate with development teams.

• Final Interview: Potentially with senior leadership to discuss strategic fit, leadership potential, and overall alignment with company values.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest projects that best showcase experience with complex SaaS, enterprise platforms, monetization, account management, and permissions.

• Structure for Impact: For each case study, clearly articulate the problem, your role, the design process (research, ideation, prototyping, testing), the solutions you implemented, and the measurable outcomes or impact. Use visuals (screenshots, mockups, prototypes) effectively.

• Highlight Systems Thinking: Explicitly explain how you approached designing for interconnected systems and ensured scalability and consistency.

• Showcase AI/Prototyping: If applicable, detail your use of AI tools or coded prototypes, explaining how they accelerated your design process or improved outcomes.

• Quantify Results: Wherever possible, include data and metrics that demonstrate the success of your designs (e.g., increased conversion rates, reduced churn, improved user satisfaction).

• Be Ready to Discuss: Prepare to walk through your portfolio, answer in-depth questions about your design decisions, and articulate your thought process.

Challenge Preparation:

• Understand the Client's Domain: Research the construction tech industry and cloud-based platforms to grasp the context.

• Practice Problem Framing: Be ready to articulate how you would approach an ambiguous problem related to user activation, monetization, or permissions.

• Demonstrate Process: If given a design challenge, clearly outline your steps, assumptions, and how you'd collaborate with Product and Engineering.

• Focus on Scalability and Systems: Emphasize how your solutions would scale and integrate within a larger platform ecosystem.

📝 Enhancement Note: The interview process emphasizes practical application and strategic thinking. Candidates should be prepared to not only show what they designed but why and how, with a particular focus on the operational and business implications of their design choices.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expert-level proficiency is required for UI design, prototyping, and collaboration. This will be the primary tool for design creation and iteration.

• Prototyping Tools: Beyond Figma's capabilities, experience with other advanced prototyping tools may be beneficial for complex interactions or specific testing needs.

• AI-Assisted Design Tools: Experience with tools like Cursor, Claude, or similar AI platforms is preferred, indicating a need to leverage AI for ideation, content generation, or code-assisted prototyping.

• Design Systems Tools: Familiarity with tools or methodologies for building and maintaining design systems (e.g., Storybook integration, component libraries) will be valuable for ensuring consistency across the platform.

Analytics & Reporting:

• User Analytics Platforms: Familiarity with tools like Google Analytics, Mixpanel, Amplitude, or similar to understand user behavior, track key metrics, and inform design decisions.

• A/B Testing Tools: Experience with platforms for conducting A/B tests to validate design hypotheses and optimize user flows.

• Data Visualization Tools: Ability to interpret data visualizations and potentially contribute to dashboard creation for tracking design impact.

CRM & Automation:

• CRM Systems (e.g., Salesforce): Understanding how design impacts CRM data and user workflows within a CRM context, especially concerning account management and customer journeys.

• Workflow Automation Tools: Awareness of how design can integrate with or be supported by workflow automation, particularly in areas like account provisioning or onboarding sequences.

• Collaboration & Project Management Tools: Proficiency in tools like Slack, Jira, Asana, or Trello for communication, task tracking, and project management within an agile team.

📝 Enhancement Note: The emphasis on Figma, AI tools, and prototyping highlights a modern, technically advanced design environment. Understanding how design integrates with analytics and CRM systems is crucial for a role focused on operational impact and revenue generation.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and solving user problems through intuitive and effective design.

• Collaboration: A strong belief in teamwork, open communication, and cross-functional partnership to achieve shared goals.

• Data-Driven Decision Making: Utilizing research, analytics, and testing to inform design choices and measure their impact.

• Innovation and Continuous Improvement: Embracing new technologies (like AI) and methodologies to enhance design processes and product offerings.

• Scalability and Systems Thinking: Designing with the long-term vision of creating robust, maintainable, and interconnected experiences.

• Impact and Accountability: A focus on delivering tangible business value and taking ownership of design outcomes.

Collaboration Style:

• Partnership with Product & Engineering: Working closely and collaboratively with Product Managers to define strategy and requirements, and with Engineers to ensure feasible and high-quality implementation.

• Open Communication and Feedback: Encouraging a culture where ideas are shared freely, and constructive feedback is welcomed and acted upon.

• Cross-functional Alignment: Ensuring design decisions are understood and supported by various stakeholders, including business, marketing, and support teams.

• Proactive Problem Solving: Actively identifying potential issues and collaborating to find solutions before they impact the product or users.

• Knowledge Sharing: Willingness to share insights, best practices, and learnings with colleagues to elevate the entire team's capabilities.

📝 Enhancement Note: The culture values a blend of user advocacy and business acumen, supported by strong collaboration and a forward-thinking approach to technology. This aligns well with the operational demands of revenue and GTM teams.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Navigating and simplifying intricate platform functionalities, business rules, and security requirements for Accounts, Monetization, and Permissions.

• Balancing Stakeholder Needs: Synthesizing diverse requirements and priorities from Product, Engineering, business units, and end-users to create cohesive solutions.

• AI Integration Nuances: Effectively integrating AI capabilities into user experiences in a way that is intuitive, valuable, and ethical, while also managing user expectations.

• Scalability Across Ecosystems: Ensuring designs are scalable and maintainable across a complex SaaS platform and potentially interconnected products.

• Remote Collaboration Dynamics: Maintaining strong communication, alignment, and team cohesion while working remotely with globally distributed teams.

Learning & Development Opportunities:

• Deep Dive into AI Product Design: Gain hands-on experience designing cutting-edge AI-powered features and workflows.

• Mastery of Enterprise SaaS Design: Enhance expertise in designing for complex business applications and critical operational functions.

• Contribution to Product Strategy: Influence the product roadmap and strategic direction of a key platform in the construction tech industry.

• Mentorship and Leadership: Develop leadership skills by guiding junior designers and contributing to the growth of the design team.

• Industry Exposure: Work with a leading U.S. company, gaining insights into U.S. market dynamics and best practices in technology development.

📝 Enhancement Note: The challenges highlight the need for a designer who is not only skilled in execution but also strategic, adaptable, and an excellent communicator. The growth opportunities are significant for someone looking to advance their career in a high-impact, technically evolving field.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led the end-to-end design of a complex SaaS feature, from problem definition to launch. What were the key challenges, and how did you overcome them?" (Focus on your process, systems thinking, and collaboration with PM/Eng.)

• "How would you approach designing a new monetization model for a B2B SaaS platform? What factors would you consider, and how would you validate your approach?" (Demonstrate understanding of business goals, user impact, and validation methods.)

• "Walk us through your process for designing a robust permissions system. What are the critical considerations for enterprise environments, and how do you ensure scalability and security?" (Highlight your experience with complex enterprise workflows and security.)

• "How do you leverage AI tools in your design process? Provide an example of how AI helped you solve a design problem or accelerate your workflow." (Showcase your familiarity with AI and its practical application.) Company & Culture Questions:

• "What interests you about designing for the construction technology industry?" (Research the client's industry and express genuine interest.)

• "How do you ensure your designs align with business objectives and contribute to measurable outcomes like revenue growth or operational efficiency?" (Connect your design work to business impact and operational goals.)

• "Describe your ideal collaboration style with Product Managers and Engineers. How do you handle disagreements or differing priorities?" (Emphasize partnership, communication, and conflict resolution.) Portfolio Presentation Strategy:

• Tell a Story: Structure your case studies as narratives, clearly outlining the "why" behind your design decisions.

• Focus on Impact: Quantify the results of your work whenever possible. Use metrics to demonstrate how your designs solved problems and delivered value.

• Show, Don't Just Tell: Use high-fidelity mockups, interactive prototypes, and clear visuals to illustrate your solutions.

• Explain Your Process: Be ready to detail your research methods, ideation techniques, and how you iterated based on feedback and data.

• Highlight Systems Thinking: Explicitly explain how your designs fit into a larger product ecosystem and ensure scalability.

• Be Prepared for Deep Dives: Anticipate detailed questions about your design choices, technical constraints, and stakeholder management.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, a deep understanding of enterprise SaaS design challenges, and the ability to connect design solutions to operational and business outcomes. Highlighting experience with monetization, accounts, permissions, and AI will be crucial.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on Ashby.

• Tailor Your Resume: Highlight your 5+ years of experience in Product Design, specifically mentioning complex SaaS/enterprise platforms, systems thinking, and experience with monetization, account management, and permissions. Use keywords from the job description.

• Curate Your Portfolio: Select 2-3 of your strongest projects that best showcase your skills in designing complex enterprise workflows, applying systems thinking, and demonstrating measurable impact. Ensure your portfolio clearly articulates your process and results.

• Prepare Your Portfolio Walkthrough: Practice presenting your chosen case studies, focusing on your problem-solving approach, design decisions, collaboration, and the outcomes achieved. Be ready to discuss your use of Figma and any AI tools.

• Research Truelogic and the Client: Understand Truelogic's business model and their client's industry (construction tech) and product. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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