Senior Product Designer - Technology

Truelogic
Full-time

πŸ“ Job Overview

Job Title: Senior Product Designer - Technology

Company: Truelogic

Location: Mexico

Job Type: FULL_TIME

Category: Product Design / UX/UI

Date Posted: 2026-08-10

Experience Level: 5+ Years

Remote Status: Fully Remote

πŸš€ Role Summary

  • Lead end-to-end product design for complex AI and platform experiences, focusing on foundational areas like Accounts & Activation, Monetization, and Permissions.

  • Drive the design of intuitive and scalable user experiences that address intricate platform, business, and security requirements.

  • Collaborate closely with Product Managers, Engineers, and business stakeholders to shape product strategy and deliver cohesive end-to-end solutions.

  • Utilize systems thinking to design interconnected product experiences across complex SaaS and platform ecosystems.

  • Leverage AI-assisted design tools and coded prototypes to rapidly explore and validate product concepts, contributing to innovative AI-powered products.

πŸ“ Enhancement Note: This role is a Senior Product Designer position within an AI Design team, focusing on core platform functionalities. The emphasis on "complex SaaS products or enterprise platforms" and specific domains like "Accounts & Activation, Monetization, and Permissions" indicates a need for a designer experienced in B2B SaaS environments with a strong understanding of business logic and user lifecycle management within a platform. The requirement for AI tool usage and potential AI product design experience highlights a forward-thinking aspect of the role.

πŸ“ˆ Primary Responsibilities

  • Spearhead the design process for key product areas including account setup, indexing, workspace management, privacy, roles, activation, and consumption.

  • Develop comprehensive designs for complex workflows related to billing, paywalls, upgrades, credit reporting, Control Tower, and localization.

  • Define and design scalable consumption experiences, robust permission structures, and flexible sharing models.

  • Apply advanced systems thinking to ensure design consistency and scalability across intricate SaaS and platform ecosystems.

  • Proactively frame ambiguous problems, identify strategic opportunities, influence product roadmaps, and effectively manage design risks.

  • Foster strong partnerships with Product Managers, Engineers, and business stakeholders throughout the entire product development lifecycle.

  • Employ research, data analysis, rapid prototyping, and systems thinking methodologies to validate and refine design solutions.

  • Integrate AI-assisted design tools and coded prototypes to accelerate exploration and validation of product concepts.

  • Contribute to the development and maintenance of a cohesive and scalable product experience across interconnected platform capabilities.

πŸ“ Enhancement Note: The responsibilities listed emphasize a senior-level contribution, requiring not only execution but also strategic influence, problem framing, and risk management. The specific mention of "Control Tower" and "localization" suggests a complex, potentially global, enterprise-level platform. The need to "define scalable consumption experiences" and "permission structures" points to a deep understanding of user access and resource utilization within a B2B context.

πŸŽ“ Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience.

Experience: Minimum of 5 years of professional experience in Product Design, with a significant portion dedicated to complex SaaS products or enterprise platforms.

Required Skills:

  • Proven track record of leading and executing end-to-end product design for complex SaaS products or enterprise platforms.

  • Demonstrated expertise in systems thinking and designing interconnected product experiences that function seamlessly across diverse platform components.

  • Extensive experience with enterprise workflows, including but not limited to account management, user activation, monetization strategies, permission systems, and billing processes.

  • Proficiency in designing for specific domains such as Accounts & Account Management, User Activation, Monetization strategies, Permissions and Roles, and complex Enterprise Platform Workflows.

  • Advanced prototyping skills with the ability to create compelling and informative prototypes that clearly communicate complex interactions and user flows.

  • Mastery of Figma or equivalent industry-standard design and prototyping tools.

  • Proven ability to collaborate effectively and closely with Product Managers and Engineering teams throughout the product development lifecycle.

  • Experience integrating AI tools or utilizing coded prototypes as part of the product design process to enhance efficiency and innovation.

  • Advanced English proficiency, exhibiting strong written and verbal communication skills suitable for an international, remote team environment.

  • Must be based in Latin America (LATAM) and equipped to work remotely with international teams. Preferred Skills:

  • Experience designing AI-powered products or complex AI-driven user experiences.

  • Familiarity with AI-assisted development and prototyping tools such as Cursor, Claude, or similar platforms.

  • Demonstrated experience in contributing to product strategy formulation and influencing product roadmap decisions.

  • Experience mentoring junior designers or actively supporting the professional growth of other team members.

  • Prior experience designing products with intricate permission models, advanced sharing capabilities, sophisticated billing systems, consumption-based pricing, or complex account structures.

πŸ“ Enhancement Note: The requirements clearly delineate between core competencies and preferred areas of expertise. The emphasis on "5+ years of professional Product Design experience" coupled with "complex SaaS products or enterprise platforms" and "systems thinking" suggests a need for a seasoned designer capable of handling intricate, business-critical systems. The preference for AI design experience and specific tools like Cursor and Claude indicates a role at the cutting edge of design technology.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Showcase a minimum of 2-3 detailed case studies demonstrating end-to-end product design ownership for complex SaaS or enterprise platforms.

  • Each case study should clearly articulate the problem statement, your specific role and contributions, design process (including research, ideation, prototyping, and iteration), and the final solution.

  • Highlight projects that involved intricate workflows, account management, monetization, or permission systems, mirroring the role's core responsibilities.

  • Include examples of systems thinking applied to create cohesive and scalable user experiences across multiple product areas or features.

  • Demonstrate proficiency in using Figma or similar tools by providing interactive prototypes or detailed mockups that illustrate complex interactions and user flows. Process Documentation:

  • For each case study, provide insights into the design process, emphasizing how research, data, and user feedback were integrated to inform design decisions.

  • Detail the methodologies used for problem framing, opportunity identification, and risk management within the design process.

  • Illustrate how AI-assisted design or coded prototypes were leveraged to accelerate design exploration and validation.

  • Explain how collaboration with Product Managers and Engineers was managed to ensure alignment and successful implementation of designs.

πŸ“ Enhancement Note: For a Senior Product Designer role, a portfolio is critical. The emphasis should be on depth rather than breadth, showcasing complex problem-solving, strategic thinking, and a mature design process. The inclusion of AI tool usage and systems thinking in portfolio examples will be particularly impactful.

πŸ’΅ Compensation & Benefits

Salary Range:

Given the Senior level, 5+ years of experience, a fully remote role based in Mexico, and working with U.S. companies, a competitive USD salary range is expected. Based on industry benchmarks for Senior Product Designers in LATAM supporting U.S. clients, and considering the high demand for specialized skills in AI and complex SaaS, the estimated annual salary range is $70,000 - $110,000 USD.

Benefits:

  • 100% Remote Work: Full flexibility to work from any location within Mexico, requiring only a laptop and reliable internet connection.

  • Highly Competitive USD Pay: Receive market-leading compensation paid in USD, often exceeding typical local market offerings.

  • Paid Time Off: Comprehensive paid time off policies to ensure work-life balance and opportunities for rest and rejuvenation.

  • Work with Autonomy: Freedom to manage your schedule and workflow, with a focus on results and delivery rather than strict adherence to clock hours.

  • Work with Top American Companies: Gain experience and professional development by collaborating on innovative, high-impact projects with leading U.S. companies.

  • Engagement Activities: Participation in company-wide engagement activities designed to foster a connected and thriving remote work environment.

  • Global Network Access: Opportunity to connect with a diverse, global network of over 600 professionals across 25+ countries.

Working Hours: Standard full-time hours (approximately 40 hours per week), with flexibility in scheduling to accommodate collaboration with international teams and personal work-life balance. Specific overlap requirements for real-time collaboration with U.S. teams may apply.

πŸ“ Enhancement Note: The salary estimate is based on market research for Senior Product Designers in Latin America supporting U.S. markets, factoring in the 100% remote nature, the specific skill set (AI, complex SaaS), and the company's stated commitment to "Highly Competitive USD Pay." The benefits are directly extracted from the job description and tailored to highlight aspects valuable to remote, international professionals.

🎯 Team & Company Context

🏒 Company Culture

Industry: Staff Augmentation Services (Technology focus), Client is in Construction Technology (SaaS).

Company Size: 600+ technology professionals. This indicates a well-established organization with a significant global presence, offering stability and a broad range of client opportunities. For operations professionals, this means robust internal processes and potential for diverse project experiences.

Founded: Over two decades ago (company founded in late 1990s/early 2000s). This longevity suggests a stable, experienced company with a proven business model and deep industry knowledge.

Team Structure:

  • The role is within an "AI Design team" at the client company, suggesting a specialized group focused on leveraging AI in product development.

  • You will be part of a cross-functional product team, working closely with Product Managers, Engineers, and business stakeholders.

  • As a Senior Designer, you are expected to lead design initiatives within your domain and potentially mentor other designers. Methodology:

  • Emphasis on data-driven design, utilizing research, data, and user feedback to inform decisions.

  • Application of systems thinking to ensure cohesive and scalable product experiences.

  • Agile product development lifecycle, involving close collaboration with engineering and product management.

  • Exploration and validation of product concepts using AI-assisted design and coded prototypes.

Company Website: https://www.truelogic.io/

πŸ“ Enhancement Note: Truelogic acts as a facilitator, placing skilled professionals with U.S. clients. The client is a construction tech SaaS company, suggesting a B2B focus with potentially complex enterprise workflows. The "AI Design team" context is crucial, implying a forward-thinking environment that values innovation and cutting-edge technology integration in design.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: Senior Product Designer. This signifies a lead role with significant autonomy and responsibility for complex design challenges. It implies a high level of individual contribution and the expectation to influence product direction within defined areas.

Reporting Structure: While not explicitly stated, a Senior Product Designer typically reports to a Design Lead, Head of Design, or a Director of Product. In this remote, client-facing model, there might be a dual reporting line or strong collaboration with the client's Product Manager and Engineering Lead, alongside oversight from Truelogic management.

Operations Impact: The role directly impacts customer acquisition (Accounts & Activation), revenue generation (Monetization), and user access/security (Permissions). By creating intuitive and scalable experiences, this designer will drive measurable value for customers and the business, influencing product adoption, retention, and overall platform success.

Growth Opportunities:

  • Specialization: Deepen expertise in AI-assisted design, complex SaaS platform architecture, and specific domains like monetization or security.

  • Leadership: Opportunity to mentor junior designers, lead design initiatives for major product areas, and contribute to strategic product roadmap decisions.

  • Cross-functional Influence: Enhance skills in influencing product strategy and collaborating with senior stakeholders across Product, Engineering, and Business functions.

  • Client Exposure: Gain diverse experience by working on impactful projects with leading U.S. companies in the construction technology sector.

πŸ“ Enhancement Note: This role offers significant growth potential for a designer looking to specialize in enterprise SaaS, AI-driven product design, and strategic product development. The "Senior" title and the focus on core business functions suggest a path towards design leadership or principal designer roles.

🌐 Work Environment

Office Type: Fully Remote. This role is 100% remote, allowing the designer to work from any location within Mexico.

Office Location(s): The role is based in Mexico, with remote work being the primary arrangement. This means no physical office is required.

Workspace Context:

  • Flexibility: The primary benefit is the freedom to work from a location of your choice within Mexico, provided you have a reliable internet connection and a laptop.

  • Collaboration: While remote, the role emphasizes close collaboration with Product Managers, Engineers, and business stakeholders, likely through video conferencing, Slack, and project management tools.

  • Tools & Technology: Access to industry-standard design tools (Figma) and potentially AI-assisted design tools (Cursor, Claude) is expected.

Work Schedule: Full-time (approximately 40 hours per week) with a focus on autonomy and results. While there's flexibility, some overlap with U.S. team working hours may be necessary for effective collaboration.

πŸ“ Enhancement Note: The fully remote nature is a key selling point, offering flexibility. However, candidates should be prepared for asynchronous and synchronous communication demands inherent in working with international teams, requiring strong self-management and communication skills.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A recruiter or hiring manager will review your application and portfolio to assess initial fit and experience.

  • Portfolio Presentation & Technical Interview: Expect a session where you present your selected case studies, discussing your design process, problem-solving approach, systems thinking, and how you've used tools like Figma and AI. This will likely involve deep dives into your contributions and design decisions.

  • Cross-functional Interviews: Interviews with Product Managers and Engineers to assess your collaboration style, understanding of technical constraints, and ability to translate business requirements into user-centered designs.

  • Final Interview: May involve a discussion with a design lead or senior stakeholder to evaluate strategic thinking, leadership potential, and cultural fit within the client's organization.

Portfolio Review Tips:

  • Curate Strategically: Select 2-3 of your most relevant case studies, focusing on complex SaaS/enterprise projects that showcase your experience with Accounts, Monetization, or Permissions.

  • Highlight Systems Thinking: Clearly articulate how you approached designing interconnected experiences and maintained consistency across a platform.

  • Demonstrate AI Integration: If applicable, showcase how you've used AI tools or coded prototypes in your workflow and the impact they had.

  • Quantify Impact: Where possible, include metrics or outcomes that demonstrate the value your designs delivered (e.g., increased activation rates, improved conversion, reduced support tickets).

  • Storytelling: Frame your case studies as compelling narratives, explaining the "why" behind your design decisions and your problem-solving journey.

Challenge Preparation:

  • Design Exercise: Be prepared for a potential design exercise or take-home challenge that tests your ability to tackle a complex problem, apply systems thinking, and design for enterprise workflows.

  • AI Tool Familiarity: Brush up on your understanding and practical application of AI tools in design, as this is a key differentiator.

  • Stakeholder Communication: Practice articulating your design rationale, trade-offs, and recommendations clearly and concisely, as if presenting to Product Managers and Engineers.

πŸ“ Enhancement Note: The interview process will likely be rigorous, focusing heavily on practical experience, problem-solving skills, and the ability to articulate complex design decisions. A strong, relevant portfolio is paramount for this role.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Figma: Advanced proficiency is required for UI design, prototyping, and collaborative workflows.

  • Prototyping Tools: Beyond Figma, experience with other advanced prototyping tools may be beneficial for complex interactions.

  • AI-Assisted Design Tools: Experience with tools like Cursor, Claude, or similar is highly preferred and may be integrated into daily workflows.

Analytics & Reporting:

  • Familiarity with user analytics platforms (e.g., Mixpanel, Amplitude, Google Analytics) to understand user behavior and inform design decisions.

  • Ability to interpret data to identify user pain points and opportunities for improvement. CRM & Automation:

  • Understanding of how product design impacts CRM functionalities and user onboarding automation within SaaS platforms.

  • While not directly designing CRM systems, awareness of their role in the user journey is important.

πŸ“ Enhancement Note: The explicit mention of Figma and AI tools like Cursor/Claude indicates the core technology stack. A strong understanding of how design integrates with analytics and automation within a SaaS context is also crucial.

πŸ‘₯ Team Culture & Values

Operations Values:

  • User-Centricity: A deep commitment to understanding and solving user problems, particularly within complex business contexts.

  • Data-Driven Decision Making: Utilizing research, analytics, and feedback to guide design choices and measure impact.

  • Collaboration & Partnership: Working effectively with Product Managers, Engineers, and stakeholders to achieve shared goals.

  • Innovation & Forward-Thinking: Embracing new technologies like AI to enhance the design process and product capabilities.

  • Scalability & Systems Thinking: Designing solutions that are robust, maintainable, and work harmoniously within a larger ecosystem.

Collaboration Style:

  • Proactive & Communicative: Engaging actively with cross-functional teams, providing clear design rationale, and seeking feedback.

  • Solution-Oriented: Focusing on identifying and solving problems effectively, even when faced with ambiguity.

  • Iterative & Adaptable: Willingness to iterate on designs based on feedback, data, and evolving project requirements.

  • Mentorship & Knowledge Sharing: A culture where senior members contribute to the growth of others and share best practices.

πŸ“ Enhancement Note: The culture emphasizes a blend of user advocacy, strategic thinking, and collaborative execution, with a strong leaning towards leveraging technology for innovation.

⚑ Challenges & Growth Opportunities

Challenges:

  • Designing for Complexity: Tackling intricate platform requirements, business logic, and security protocols in areas like monetization and permissions.

  • Ambiguity and Influence: Navigating ambiguous problem spaces, framing them effectively, and influencing product roadmaps and strategy.

  • Remote Collaboration: Maintaining strong, effective communication and collaboration across distributed teams and different time zones.

  • AI Integration: Successfully integrating AI-assisted design tools and concepts into established design workflows and client projects.

Learning & Development Opportunities:

  • AI Design Specialization: Opportunity to become a subject matter expert in AI-assisted product design through hands-on experience and potential training.

  • Complex SaaS Mastery: Deepen expertise in designing for enterprise-level SaaS platforms with sophisticated business models and user management systems.

  • Product Strategy Involvement: Gain experience contributing to higher-level product strategy and roadmap planning.

  • Mentorship and Leadership: Develop leadership skills through potential mentorship opportunities and leading design initiatives.

πŸ“ Enhancement Note: The challenges are inherent to senior-level roles in complex tech environments, offering significant opportunities for professional development and skill enhancement, particularly in emerging areas like AI in design.

πŸ’‘ Interview Preparation

Strategy Questions:

  • "Describe a time you had to design a complex workflow for an enterprise SaaS platform. What were the key challenges, and how did you approach them?" (Focus on problem framing, systems thinking, and iterative design.)

  • "How do you balance user needs with complex business requirements like monetization or security permissions?" (Highlight your process for stakeholder management, trade-offs, and data-driven decision-making.)

  • "Walk us through how you would approach designing a new feature for account activation or billing within a SaaS product." (Demonstrate your structured design process, from discovery to delivery.) Company & Culture Questions:

  • "What interests you about designing for AI-powered products and platforms?" (Showcase your enthusiasm for innovation and understanding of AI's potential in design.)

  • "How do you ensure your designs are scalable and cohesive across a complex platform ecosystem?" (Emphasize your systems thinking approach and experience with design systems.)

  • "Describe your experience working with remote, cross-functional teams. How do you foster effective collaboration?" (Highlight your communication skills, proactivity, and experience with remote tools.) Portfolio Presentation Strategy:

  • Structure Your Narrative: For each case study, start with the business problem, your role, your thought process, the solutions you explored, the final design, and the impact.

  • Emphasize Process & Rationale: Don't just show final screens; explain why you made certain design decisions, the trade-offs you considered, and how you used data or research.

  • Showcase Systems Thinking: Clearly articulate how your designs fit into a larger product ecosystem and how you ensured consistency.

  • Highlight AI/Advanced Tool Usage: If you used AI tools or complex prototypes, explain the benefit and impact on your workflow and the outcome.

  • Be Prepared for Deep Dives: Expect detailed questions about your contributions and decision-making at every stage.

πŸ“ Enhancement Note: Preparation should focus on articulating the process and rationale behind design decisions, especially for complex B2B SaaS scenarios and emerging AI technologies. Demonstrating strategic thinking and collaboration is key.

πŸ“Œ Application Steps

To apply for this Senior Product Designer position:

  • Submit your application through the provided link on Ashby.

  • Portfolio Customization: Curate your portfolio to prominently feature 2-3 case studies that best align with the requirements of designing complex SaaS/enterprise platforms, focusing on areas like Accounts & Activation, Monetization, or Permissions.

  • Resume Optimization: Tailor your resume to highlight your 5+ years of experience in product design, emphasizing your expertise in SaaS, enterprise platforms, systems thinking, Figma, and any experience with AI tools or AI-powered products. Quantify achievements where possible.

  • Interview Preparation: Practice articulating your design process, problem-solving methodologies, and experience with collaboration and remote work. Prepare to present your portfolio case studies clearly and concisely.

  • Company Research: Familiarize yourself with Truelogic's business model as a staff augmentation provider and research the client's industry (construction technology) to understand the context of the platform you'll be designing for.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Requires 5+ years of professional product design experience with a focus on complex SaaS or enterprise platforms. Candidates must possess strong systems thinking skills, proficiency in Figma, and the ability to communicate complex interactions through prototypes.