Senior Product Designer - Remote

📍 Job Overview

Job Title: Senior Product Designer - Remote

Company: Wildix

Location: Remote (Ukraine)

Job Type: Contractor

Category: Product Design / UI/UX

Date Posted: 2026-08-06

Experience Level: Mid-Senior Level (4+ years)

Remote Status: Fully Remote

🚀 Role Summary

• Drive the end-to-end design lifecycle for innovative AI Agents features within a leading UCaaS platform.

• Translate complex user needs into intuitive and visually appealing user interfaces and experiences.

• Champion and evolve the company's design system to ensure consistency and scalability across products.

• Collaborate closely with cross-functional teams to deliver high-quality, user-centered product enhancements.

📝 Enhancement Note: This role focuses on the strategic application of design principles to AI-powered features within the Unified Communications & Collaboration (UCaaS) sector. The emphasis on AI tools and conversational interfaces suggests a forward-thinking design approach.

📈 Primary Responsibilities

• Lead the complete design process for new AI features, from conceptualization and user research through wireframing, prototyping, and final UI delivery.

• Develop low-fidelity wireframes to establish foundational structure and user flows, transitioning them into high-fidelity mockups and interactive prototypes.

• Build and iterate on rapid prototypes, Minimum Viable Products (MVPs), and proofs of concept to swiftly validate design hypotheses and gather early feedback.

• Continuously refine and iterate on designs based on user feedback, technical constraints, and evolving product requirements.

• Maintain, expand, and govern the company's design system within Figma, ensuring adherence and promoting its effective use across the product.

• Ensure all designs are responsive and adaptable, providing a seamless user experience across various devices and screen sizes.

• Conduct in-depth user interviews, surveys, and usability testing to uncover user needs, pain points, and behavioral insights.

• Provide constructive design reviews and guidance to development teams to ensure accurate implementation of design specifications.

• Contribute to the creation and maintenance of design documentation, playbooks, and best practices to foster a cohesive design approach.

• Perform competitive analysis and research market trends to inform the strategic direction and innovation of AI Agents and other UCaaS features.

📝 Enhancement Note: The responsibilities highlight a hands-on approach to design, requiring ownership from ideation to implementation support. The emphasis on user research and iterative design aligns with modern product development methodologies.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong understanding of design principles, user-centered design methodologies, and human-computer interaction is expected, typically gained through formal education or equivalent professional experience.

Experience: 4+ years of dedicated experience in Product Design, with a strong preference for candidates who have worked within Software-as-a-Service (SaaS) environments.

Required Skills:

• Exceptional UI design skills, with a keen eye for visual hierarchy, typography, spacing, color theory, and interaction details.

• Demonstrated ability to conduct and integrate both qualitative and quantitative user research to inform design decisions and understand user needs deeply.

• Proven experience in building, maintaining, and scaling Design Systems, specifically using Figma.

• Proficiency in creating a range of design artifacts, including low-fidelity wireframes, high-fidelity mockups, and interactive prototypes.

• Experience in developing and testing MVPs and proofs of concept to validate design concepts efficiently.

• Skilled in conducting user interviews, surveys, and user validation activities prior to or during development.

• Proven ability to lead design initiatives independently, from initial value analysis and discovery through post-release validation.

• Excellent verbal and written communication skills, with a demonstrated ability to foster strong, trusted partnerships with developers, Tech Leads, and Engineering Managers.

• Daily user and experimentalist of AI tools such as Claude Code, Codex, Cursor, or similar generative AI applications. Preferred Skills:

• Experience designing for conversational AI interfaces, AI copilots, or other emerging AI-driven user experience patterns.

• Experience facilitating design thinking workshops, brainstorming sessions, or stakeholder presentations.

📝 Enhancement Note: The requirement for AI tool usage is a key differentiator, indicating a need for a designer who is not only proficient in traditional design but also an early adopter of AI in their workflow. The emphasis on SaaS experience is crucial for understanding the product lifecycle in a recurring revenue model.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 4+ years of product design experience, with a strong emphasis on SaaS products.

• Demonstrate end-to-end design process ownership for at least 2-3 significant features or products, illustrating your role from discovery to launch.

• Showcase expertise in UI design, including examples of exceptional visual hierarchy, typography, color usage, and interaction detail.

• Highlight experience in building or contributing to design systems, with clear examples of components, guidelines, and their application.

• Include case studies that detail user research methodologies employed, how user insights influenced design decisions, and the resulting impact.

• Present examples of wireframes, low-fidelity concepts, high-fidelity mockups, and interactive prototypes, explaining the rationale behind each stage.

• Feature projects that demonstrate proficiency in AI tools and potentially AI-driven UX patterns, if applicable. Process Documentation:

• Evidence of creating and maintaining design documentation, playbooks, or best practice guides for design teams.

• Case studies that illustrate the process of iterating on designs based on feedback and evolving requirements, showcasing adaptability.

• Examples of how user validation and hypothesis testing were integrated into the design and development lifecycle.

• Demonstrate how responsive and adaptable designs were created to cater to diverse device requirements.

📝 Enhancement Note: The portfolio is critical for this role, serving as the primary evidence of design capability. Specific focus should be placed on demonstrating the full design process, design system work, and any experience with AI-driven product design.

💵 Compensation & Benefits

Salary Range: As this is a contractor role and specific salary information is not provided, a competitive rate for a Senior Product Designer with 4+ years of experience in the Ukrainian remote market typically ranges from $40 to $70 USD per hour, depending on the depth of specialized experience (e.g., AI design, SaaS) and the specific scope of work. This is an estimate based on industry benchmarks for remote contract roles in Eastern Europe.

Benefits:

• Generous Time Off: Ample paid time off to ensure work-life balance and prevent burnout.

• Top-Tier Tech: Provision of high-quality equipment, including Mac devices, to facilitate optimal productivity.

• Career Growth & Development: Access to professional development programs, learning resources, and opportunities for skill advancement.

• Well-being Support: Access to psychology sessions and mental health resources to support overall well-being.

• Country-Specific Benefits: Additional benefits are available and will be communicated based on the contractor's country of residence.

Working Hours: The role is expected to require approximately 40 hours per week, aligning with standard full-time work expectations for a contractor. Flexibility may be afforded around specific daily schedules, provided core collaboration hours and project deadlines are met.

📝 Enhancement Note: For contractor roles, compensation is typically negotiated based on an hourly or daily rate. The provided range is an estimation for the Ukrainian remote market. The emphasis on country-specific benefits suggests that while the role is remote, legal and HR considerations will be managed according to the contractor's location.

🎯 Team & Company Context

🏢 Company Culture

Industry: Unified Communications & Collaboration as a Service (UCaaS), a dynamic sector within the broader Information Technology and Software industry, focusing on cloud-based communication solutions.

Company Size: 300+ team members, indicating a medium-sized, growing organization with established processes but still retaining agility. This size allows for significant impact while offering opportunities for cross-functional collaboration.

Founded: 2005. With nearly two decades of operation, Wildix is a well-established company with a proven track record, offering stability and a mature product offering, rather than being a nascent startup.

Team Structure:

• The Senior Product Designer will join the "stream-aligned Agents team," suggesting a product-focused team structure where design, development, and product management work closely together on specific product areas.

• The reporting structure likely involves a direct line to a Design Lead or Product Manager within the Agents team, with close collaboration with Tech Leads and Engineering Managers.

• Cross-functional collaboration is a core tenet, with designers expected to partner closely with developers, product managers, and potentially marketing or sales teams to ensure product success. Methodology:

• Wildix emphasizes a data-driven approach, utilizing user research, analytics, and feedback to inform design and product strategy.

• Workflow planning and optimization are integral, particularly for AI Agents, requiring designers to map out complex user journeys and system interactions.

• Automation and efficiency practices are likely embedded in their development and design processes, reflecting their UCaaS product's nature.

Company Website: https://www.wildix.com/

📝 Enhancement Note: Wildix's long history and growth suggest a stable company with a strong market presence. The "stream-aligned Agents team" structure implies an agile, product-centric environment where designers play a pivotal role.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a position of significant responsibility and autonomy. It's a crucial individual contributor role focused on deep product expertise and end-to-end design ownership, rather than management. The role requires strategic thinking and the ability to influence product direction through design.

Reporting Structure: The designer will report to a Team Lead or Product Manager within the "Agents team" and will collaborate extensively with Tech Leads and Engineering Managers. This structure fosters close teamwork and rapid iteration cycles.

Operations Impact: The Senior Product Designer will have a direct impact on the user experience of Wildix's AI Agents, influencing customer satisfaction, product adoption, and ultimately, the company's competitive standing in the UCaaS market. Their work will shape how businesses leverage AI for communication and collaboration.

Growth Opportunities:

• Specialization: Deepen expertise in AI-driven UX design, conversational interfaces, and advanced UI patterns within the UCaaS domain.

• Leadership: Transition into a Design Lead role for a specific product area or mentor junior designers as the team grows.

• Strategic Influence: Contribute more significantly to product strategy and roadmap planning based on user insights and design expertise.

• Skill Expansion: Develop broader product management skills or explore technical domains related to AI implementation.

📝 Enhancement Note: This role offers significant growth potential for designers passionate about AI and SaaS products. The senior designation implies opportunities for leadership and strategic input.

🌐 Work Environment

Office Type: As a remote-first company, Wildix operates without a traditional central office. Team members work from their home offices, leveraging digital collaboration tools.

Office Location(s): While Wildix has a headquarters in Tallinn, Estonia, and other global presence, this role is specifically designated as remote within Ukraine. This allows for a flexible work environment tailored to the individual's location.

Workspace Context:

• The environment is designed for remote collaboration, heavily relying on digital tools for communication, project management, and design handoffs.

• The company provides top-tier technology, including Mac devices, ensuring designers have the necessary tools to perform at a high level.

• Opportunities for interaction with the operations team (developers, Tech Leads, PMs) will primarily occur through virtual meetings, asynchronous communication channels, and collaborative design platforms.

Work Schedule: The standard expectation is 40 hours per week. While remote, maintaining consistent availability during core Ukrainian business hours (or agreed-upon overlap with global teams) is crucial for effective collaboration. Flexibility is offered, but project deadlines and team syncs must be prioritized.

📝 Enhancement Note: The remote-first nature of Wildix means the work environment is entirely digital. Success hinges on strong self-discipline, effective virtual communication, and proficiency with remote collaboration tools.

📄 Application & Portfolio Review Process

Interview Process:

• Step 1: Initial Screening (30 mins): A conversation with the Talent Team to assess your background, experience alignment with the role, motivations, and cultural fit. Be prepared to briefly discuss your most impactful design projects and your interest in AI.

• Step 2: Final Tech Interview (60 mins): A deeper dive with the Team Lead and a Senior Product Designer. This interview will likely focus on your design process, problem-solving skills, portfolio walkthrough, and technical proficiency, especially regarding AI tools and design systems.

Portfolio Review Tips:

• Structure: Organize your portfolio with clear case studies. For each case study, outline the problem, your role, the process you followed (research, ideation, design, testing), key decisions, challenges, and the final outcome/impact.

• AI Focus: Highlight any projects where you've utilized AI tools in your workflow or designed AI-powered features. Explain how you used them and the benefits they provided.

• Design System: Dedicate a section or ensure clear examples within case studies showcase your experience with building and maintaining design systems in Figma. Detail the benefits it brought to the product or team.

• Visuals & Narrative: Use high-quality visuals (mockups, prototypes, wireframes) and compelling storytelling to explain your design rationale and the impact of your work. Quantify results where possible.

• Conciseness: Be prepared to walk through your portfolio efficiently, focusing on the most relevant projects for this role.

Challenge Preparation:

• While no specific "design challenge" is mentioned, expect to be asked scenario-based questions during the tech interview that probe your design thinking, problem-solving approach, and how you would tackle hypothetical design problems related to AI Agents or UCaaS features.

• Be ready to discuss how you would approach user research for a new AI feature or how you'd handle conflicting feedback from stakeholders.

• Practice articulating your design decisions clearly and justifying them with user-centered principles and business objectives.

📝 Enhancement Note: The interview process is streamlined, emphasizing efficiency. The portfolio is paramount and should be curated to highlight AI experience, design systems, and a robust design process.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and design system management. Expect deep proficiency to be required.

• AI Tools: Daily usage of AI tools such as Claude Code, Codex, Cursor, or similar is a mandatory requirement. This implies familiarity with AI-assisted design workflows, prompt engineering for design tasks, and potentially integrating AI outputs into designs.

• Prototyping Tools: Beyond Figma's capabilities, familiarity with other prototyping tools might be beneficial for rapid iteration and complex interactions.

Analytics & Reporting:

• Familiarity with product analytics tools (e.g., Mixpanel, Amplitude, Google Analytics) would be advantageous for understanding user behavior and measuring design impact, though not explicitly listed as a requirement.

• Ability to interpret data from user research and analytics to inform design decisions. CRM & Automation:

• While not directly a designer's tool, understanding how design integrates with CRM and workflow automation platforms within a SaaS context can be beneficial.

📝 Enhancement Note: Figma proficiency is a given. The standout requirement is hands-on experience and daily use of AI tools, indicating a need for a designer who is actively experimenting with and integrating AI into their workflow.

👥 Team Culture & Values

Operations Values:

• Trust & Autonomy: Wildix fosters an environment where individuals are trusted to manage their work and contribute independently.

• Collaboration: Strong emphasis on teamwork and building trusted partnerships across functions, especially with development teams.

• Innovation: A culture that encourages shaping the future, particularly in areas like AI and global communication.

• Data-Driven: Decisions are informed by user insights, research, and performance metrics.

• Efficiency: As a UCaaS provider, efficiency and seamless communication are core to their product and likely their internal operations.

Collaboration Style:

• Remote-First Collaboration: Relies heavily on digital tools and asynchronous communication, supplemented by scheduled virtual meetings.

• Cross-Functional Integration: Designers are expected to work closely with developers and product managers, engaging in regular design reviews and feedback sessions.

• Process Improvement Culture: Encouragement to contribute to design documentation, playbooks, and best practices, fostering continuous improvement.

📝 Enhancement Note: The company culture emphasizes a supportive, international, and innovative environment. The "Blue Ecosystem" mentioned suggests a collaborative and interconnected community within Wildix.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for AI: Navigating the complexities and rapid evolution of AI interfaces, ensuring user trust, transparency, and intuitive interaction with AI agents.

• Remote Collaboration: Maintaining strong communication, alignment, and team cohesion in a fully remote setting, especially with an international team.

• Balancing Innovation and Stability: Integrating cutting-edge AI features while ensuring the core UCaaS platform remains stable, reliable, and user-friendly.

• Design System Evolution: Continuously updating and scaling the design system to accommodate new features and emerging AI patterns while ensuring adoption.

Learning & Development Opportunities:

• AI UX Specialization: Becoming a go-to expert in designing AI-powered user experiences within the UCaaS space.

• Cross-Functional Learning: Gaining deeper insights into the technical aspects of AI development and the strategic side of product management.

• Mentorship: Opportunities to mentor junior designers or be mentored by senior leaders in product and design.

• Industry Trends: Staying at the forefront of UCaaS and AI technology through continuous learning and exploration.

📝 Enhancement Note: The primary challenges and growth opportunities revolve around the rapidly evolving field of AI and the unique demands of remote, international collaboration within a SaaS product company.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex AI feature you designed. What were the key challenges, and how did you use AI tools to aid your design process?" (Focus on process, AI tool usage, and problem-solving).

• "How would you approach designing a new AI Agent feature for our UCaaS platform? Walk me through your initial steps, research methods, and how you'd validate your concepts." (Demonstrate your end-to-end design process and strategic thinking).

• "Imagine developers are struggling to implement a specific UI element from your design. How would you collaborate with them to find a solution that meets both design intent and technical feasibility?" (Highlight communication, collaboration, and problem-solving skills). Company & Culture Questions:

• "What interests you about Wildix and our mission to redefine business communication with AI?" (Show you've researched the company and understand their vision).

• "How do you stay updated on AI trends and emerging UX patterns, and how do you incorporate them into your work?" (Demonstrate your passion for AI and continuous learning).

• "Describe a time you had to influence stakeholders or team members to adopt your design recommendation. What was your approach, and what was the outcome?" (Assess your ability to advocate for design and build consensus). Portfolio Presentation Strategy:

• Storytelling: Frame each case study as a narrative: the problem, your journey to a solution, and the impact.

• Visual Clarity: Use clean, high-resolution visuals. Ensure prototypes are functional and easy to navigate.

• Process Focus: Clearly articulate why you made certain design decisions, linking them back to user research or business goals.

• AI Integration: Explicitly detail your use of AI tools in your workflow – what prompts did you use, what was the output, and how did it accelerate or improve your design process?

• Design System Showcase: If you have a dedicated section for design systems, be ready to explain its structure, benefits, and how you managed its evolution.

• Conciseness: Practice presenting your portfolio within the allotted time, focusing on the most impactful and relevant projects.

📝 Enhancement Note: Preparation should focus on understanding Wildix's UCaaS and AI focus, articulating your design process, showcasing AI tool proficiency, and demonstrating strong collaboration and communication skills.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on the Wildix careers page.

• Portfolio Customization: Curate your portfolio to prominently feature SaaS projects, AI-related design work, and your experience with design systems in Figma. Ensure it clearly demonstrates your end-to-end design process and impact.

• Resume Optimization: Tailor your resume to highlight keywords from the job description, such as "Product Design," "UI/UX," "SaaS," "AI Agents," "Figma," "Design Systems," and "User Research." Quantify achievements where possible.

• Interview Preparation: Practice articulating your design philosophy, detailing your process for AI-driven features, and preparing to walk through your portfolio with confidence. Research Wildix's products and company mission.

• Company Research: Understand Wildix's position in the UCaaS market, their focus on AI, and their remote-first culture. Prepare thoughtful questions for the interviewers.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.