Senior Product Designer - Berlin Based (f,m,x)

📍 Job Overview

Job Title: Senior Product Designer

Company: Nelly Solutions

Location: Berlin, Germany

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: August 28, 2026

Experience Level: 3+ Years

Remote Status: Hybrid

🚀 Role Summary

• Drive end-to-end user experience (UX) for designated product areas, encompassing discovery, design, and implementation of new features.

• Play a key role in shaping and evolving Nelly's comprehensive design system and design language to ensure product-wide consistency.

• Directly influence and improve core product metrics, such as conversion rates and task completion, through user-centric design solutions.

• Contribute to the strategic development and scaling of the design team's processes and operational structure.

📝 Enhancement Note: This role is positioned within a fast-paced, AI-driven fintech startup in the healthcare sector. The emphasis on "owning ambiguity," "driving decisions with limited guidance," and contributing to "scaling processes" indicates a high degree of autonomy and a need for proactive problem-solving, typical of senior operational roles within growth-stage companies. The focus on product metrics suggests a direct link between design outcomes and business performance, a key aspect of effective GTM and RevOps environments.

📈 Primary Responsibilities

• Lead the complete product design lifecycle for assigned product domains, from initial user research and problem definition through to high-fidelity UI design and final implementation.

• Actively participate in and contribute to the enhancement of Nelly's design system, ensuring its usability, scalability, and adherence to brand guidelines.

• Collaborate closely with Product Managers and Engineers to translate complex problem statements into intuitive and effective user interfaces and workflows.

• Analyze product performance data and user feedback to identify areas for UX improvement and iterate on existing features.

• Support the Head of Design in defining and refining design team workflows, best practices, and operational standards as the company scales.

• Champion user-centered design principles and advocate for the user throughout the product development process.

• Contribute to the discovery phase by conducting user interviews, competitive analysis, and usability testing to inform design decisions.

📝 Enhancement Note: The responsibilities highlight a blend of individual contribution and team process improvement. The "end-to-end UX" ownership and contribution to the "design system/design language" are critical for establishing foundational design operations. The focus on improving "core product metrics" directly ties design efforts to business outcomes, a core tenet of revenue operations.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating equivalent practical experience and mastery of design principles is essential.

Experience: Minimum of 3+ years of dedicated experience in product design roles, with a significant portion of that time spent in a scale-up or high-growth startup environment.

Required Skills:

• Comprehensive end-to-end product design craft, including user experience (UX) flows, interaction design, and polished user interface (UI) design.

• Proven ability to manage ambiguity and drive design decisions with minimal supervision in a dynamic startup setting.

• Strong collaborative skills, with experience working directly alongside Product Managers and Engineers from problem definition to shipped features.

• Experience in contributing to, and actively evolving, design systems and design languages, not merely utilizing them.

• Proficiency in user research methodologies, including user interviews, usability testing, and data analysis to inform design strategies.

• Ability to translate business requirements and user needs into effective and engaging digital product experiences. Preferred Skills:

• Experience with AI-driven product development or fintech solutions.

• Familiarity with European healthcare administrative processes or financial operations.

• Experience in a role that required significant cross-functional collaboration with engineering and product teams.

• A proactive approach to identifying and solving design challenges within a fast-paced environment.

• Experience mentoring junior designers or contributing to design team operational frameworks.

📝 Enhancement Note: The emphasis on "owning ambiguity" and "driving decisions with limited guidance" points to a need for individuals who can operate autonomously, a common requirement in operations roles where process definition and execution are key. The "3+ years" with "scale-up/high-growth" experience specifically targets candidates familiar with rapid iteration and process evolution, crucial for operational efficiency.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design projects that clearly demonstrate your process from initial discovery and problem framing to final UI implementation and iteration.

• Include case studies that highlight your ability to work with ambiguity, drive design decisions, and collaborate effectively with cross-functional teams (PMs, Engineers).

• Feature examples of your contribution to or evolution of design systems/design languages, illustrating how you maintain consistency and scalability.

• Present projects that clearly articulate how your design solutions impacted core product metrics like conversion rates or task completion, with quantifiable results where possible.

• Demonstrate a strong understanding of user research methodologies and how user insights were integrated into your design process. Process Documentation:

• Be prepared to discuss your personal design process, including how you approach problem definition, ideation, prototyping, user testing, and implementation handoff.

• Showcase examples of how you have contributed to or improved design team processes, workflows, or operational efficiency in previous roles.

• Be ready to articulate how you utilize and contribute to design systems and design languages as a core part of your workflow.

📝 Enhancement Note: For a Senior Product Designer role, especially in a startup, the portfolio is paramount. It serves as a direct demonstration of their ability to execute on operational responsibilities within the design function. The emphasis on "process documentation" and "quantifiable results" aligns with the data-driven and outcome-oriented nature of operations roles.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers in Berlin with 3+ years of experience in a high-growth tech environment, the estimated salary range is €65,000 - €85,000 annually. This estimate considers the company's Series B funding, the fast-paced startup culture, and the competitive tech market in Berlin.

Benefits:

• Deutschlandticket: A public transport pass valid across all of Germany, facilitating easy commuting and travel.

• Swapfiets Membership: A convenient bicycle subscription service for quick city navigation.

• Urban Sports Club Membership: Access to a wide range of sports facilities and activities for physical and mental well-being.

• Flexible Working Hours: Adapt your schedule to best suit your productivity and personal needs.

• Hybrid Work Setup: Enjoy a balance of remote work flexibility and in-office collaboration.

• Workation: Up to 4 weeks of opportunity to work from different locations.

• Learning & Development Budget: €500 annual budget to support professional growth through courses, conferences, or resources.

• Dog-Friendly Office: Bring your canine companion to the office, contributing to a relaxed and friendly atmosphere.

• Snacks and Drinks: Complimentary snacks and beverages are available in the office.

Working Hours: The role is full-time, with an expectation of approximately 40 hours per week. The company offers flexible working hours, allowing for a hybrid setup that balances in-office and remote work, supporting efficient workflow management and personal well-being.

📝 Enhancement Note: The salary estimate is based on publicly available data for similar roles in Berlin, accounting for the seniority level and the startup environment. The benefits package is comprehensive, with a strong emphasis on work-life balance and employee well-being, which are attractive to professionals in demanding roles. The inclusion of a L&D budget directly supports continuous skill development, a key aspect for operations professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Fintech / Healthcare Technology. Nelly Solutions operates at the intersection of finance and healthcare, leveraging AI to streamline administrative and financial processes for medical practices. This dual focus requires a blend of deep domain understanding and cutting-edge technological application.

Company Size: Nelly Solutions has recently secured Series B funding, indicating a growth phase with likely 50-200 employees. This size typically means a dynamic environment where individual contributions are highly visible, and processes are actively being refined and scaled.

Founded: Founded with a vision to revolutionize healthcare finance in Europe, Nelly Solutions is a relatively young but rapidly growing company, driven by a mission to alleviate administrative burdens on medical professionals.

Team Structure:

• The Design Team is part of a growing department, likely comprising a Head of Design, Senior Designers, and potentially UX Researchers or UI Specialists.

• Reporting lines are expected to be relatively flat, with Senior Designers reporting directly to the Head of Design, fostering direct communication and rapid decision-making.

• Cross-functional collaboration is a cornerstone, with designers working intimately with Product Managers and Software Engineers within agile "pods" or feature teams. Methodology:

• Data-driven decision-making is paramount, with a strong emphasis on using product metrics and user feedback to guide design and development.

• Agile methodologies are likely employed, facilitating rapid iteration, continuous improvement, and adaptability to market changes.

• A strong focus on AI integration means designers will be involved in creating intuitive interfaces for AI-powered features and workflows.

Company Website: https://www.getnelly.de/

📝 Enhancement Note: The company's focus on AI in fintech for healthcare, coupled with Series B funding, suggests an ambitious, growth-oriented culture. The "Talent Density" principle implies a high bar for performance and collaboration, common in operations-focused environments where efficiency and impact are key.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level position within the Product Design function, which operates as a critical component of the broader GTM and operational strategy. Senior designers are expected to take ownership, drive initiatives with minimal oversight, and contribute to the operational framework of the design team itself. The role requires not just execution but also strategic thinking about how design processes can be optimized for scale and efficiency.

Reporting Structure: The Senior Product Designer will likely report directly to the Head of Design. This structure provides a direct line of communication for strategic alignment and mentorship, while also allowing for independent work on product areas. Collaboration will extend across Product Management and Engineering teams.

Operations Impact: The design team's work directly impacts operational efficiency by creating intuitive user interfaces that reduce administrative overhead for healthcare providers. Furthermore, by improving conversion rates and task completion, design contributes directly to Nelly's revenue generation and market penetration goals. The Senior Designer's contribution to the design system and processes also impacts the scalability and consistency of Nelly's product development operations.

Growth Opportunities:

• Leadership Development: Opportunity to take on more significant product ownership, mentor junior designers, and contribute to shaping the design team's operational strategy and future growth.

• Skill Specialization: Deepen expertise in AI-driven product design, fintech solutions, or UX research through hands-on project work and potential L&D budget utilization.

• Cross-Functional Exposure: Gain deeper insights into product management, engineering workflows, and the overall GTM strategy by working closely with these departments.

• Impactful Projects: Contribute to building a category-defining product in the European healthcare fintech space, with direct visibility into business outcomes.

📝 Enhancement Note: The "Senior" title implies a transition from pure execution to strategic contribution. In an operations context, this means not just designing well but also improving the process of design and its impact on business metrics. The growth opportunities are framed around leadership, specialization, and strategic impact, aligning with typical career trajectories in operations.

🌐 Work Environment

Office Type: Nelly Solutions offers a hybrid work setup, with an office located in Berlin. The office is described as "dog-friendly" and having "great vibes," suggesting a collaborative, informal, and positive atmosphere conducive to creative work and team interaction.

Office Location(s): The primary office is located in Berlin, Germany. This location provides access to a vibrant tech ecosystem and a high quality of life. Specific details on office accessibility or amenities would typically be provided during the interview process.

Workspace Context:

• The hybrid model allows for focused work in a remote setting while leveraging the collaborative energy and direct communication benefits of the physical office.

• The office environment is designed to foster team cohesion and informal knowledge sharing, with amenities like snacks and drinks provided.

• As a growing startup, the workspace is likely modern and equipped with the necessary tools and technology to support design and development workflows.

Work Schedule: The role offers flexible working hours, accommodating the hybrid setup. This flexibility is crucial for operations professionals who may need to align with global teams, manage asynchronous communication, or optimize their personal productivity cycles. The standard expectation is around 40 hours per week.

📝 Enhancement Note: The hybrid and flexible work environment is a key aspect of modern operations roles, enabling better work-life integration and supporting diverse working styles. The emphasis on "great vibes" and a "dog-friendly office" points to a culture that values employee well-being, which can positively impact productivity and retention.

📄 Application & Portfolio Review Process

Interview Process:

• First Call with TA: An initial screening call with Talent Acquisition to assess general fit, motivation, and basic qualifications against the role requirements.

• Second Online Call with Head of Design: A deeper dive into your design philosophy, experience, and approach to product design challenges, focusing on senior-level capabilities.

• Case Study and Meet the Team: A practical exercise where you'll present a relevant case study from your portfolio, demonstrating your end-to-end design process and problem-solving skills. This will be followed by an opportunity to meet and interact with other members of the design and product teams.

Portfolio Review Tips:

• Curate for Impact: Select 2-3 projects that best showcase your ability to drive product metrics and solve complex problems, especially those involving ambiguity.

• Process Over Polish: While polished UI is important, emphasize your thought process, decision-making rationale, and how you navigated challenges. Clearly articulate your role in each project.

• Quantify Results: Where possible, include data and metrics that demonstrate the positive impact of your design solutions on business objectives (e.g., conversion rates, user engagement, task completion).

• Design System Contribution: Highlight any experience you have in building, maintaining, or evolving design systems or design languages.

• Tailor to Nelly: Research Nelly Solutions and its mission. Frame your case studies to show how your skills and approach align with their AI-driven fintech for healthcare vision.

Challenge Preparation:

• Be prepared to discuss your approach to common product design challenges, such as designing for new feature discovery, improving existing user flows, or integrating AI capabilities.

• Practice articulating your design decisions clearly and concisely, focusing on the "why" behind your choices.

• Be ready to discuss how you collaborate with engineers and product managers, and how you handle feedback and differing opinions.

📝 Enhancement Note: The interview process emphasizes practical application (case study) and team fit. For a senior role in an operations-adjacent field like design, the ability to articulate process, demonstrate impact, and collaborate effectively are key evaluation criteria. The portfolio review is critical for substantiating claims about process improvement and metric impact.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Software: Proficiency in industry-standard tools such as Figma, Sketch, Adobe Creative Suite (Illustrator, Photoshop), and potentially prototyping tools like InVision or Principle.

• User Research Tools: Familiarity with tools for usability testing, surveys, and user feedback collection (e.g., UserTesting.com, SurveyMonkey, Hotjar).

• Collaboration Platforms: Experience with tools like Slack, Jira, Confluence, and project management software for seamless team communication and workflow tracking.

Analytics & Reporting:

• Product Analytics: Experience with tools like Mixpanel, Amplitude, or Google Analytics to track user behavior, product adoption, and key performance indicators.

• Data Visualization: Ability to interpret data presented in dashboards (e.g., Tableau, Looker) to inform design decisions.

CRM & Automation:

• While not a direct CRM role, understanding how design impacts user journeys within CRM or marketing automation platforms can be beneficial for context.

📝 Enhancement Note: The tools listed are standard for product design but also touch upon areas relevant to operations, such as analytics and project management. A candidate's ability to leverage these tools for data-driven decision-making and efficient workflow management is crucial.

👥 Team Culture & Values

Operations Values:

• Talent Density: A core principle at Nelly, meaning a commitment to working with and learning from exceptionally talented individuals, fostering a high-performance environment.

• Ownership & Trust: Expectation that team members will take full ownership of their work, are trusted to make decisions, and are empowered to drive initiatives forward.

• Move Fast & Speak Up: Embracing agility and rapid iteration, coupled with the encouragement to voice opinions and challenge the status quo constructively.

• Data-Driven: A strong reliance on data and AI to inform decisions, optimize processes, and measure impact across all functions, including design.

• Growth Mindset: Continuous learning and personal development are highly valued, with investment in employee growth and a focus on adapting to evolving technologies and market needs.

Collaboration Style:

• Cross-functional Integration: Designers are embedded within product teams, working closely and collaboratively with Product Managers and Engineers daily.

• Open Communication: Encouragement of direct, honest, and constructive feedback within the team and across departments.

• Agile & Iterative: A preference for iterative development and continuous improvement, where feedback loops are short and design adjustments are frequent.

📝 Enhancement Note: The company's stated values—Talent Density, Ownership, Moving Fast, Speaking Up, Data-Driven, and Growth—are highly indicative of a startup culture that mirrors many operational environments. These values emphasize autonomy, accountability, efficiency, and continuous improvement, all critical for success in operations roles.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Ambiguity: As a senior role in a fast-growing startup, you'll face situations with incomplete information or evolving requirements, requiring strong problem-solving and decision-making skills.

• Scaling Design Operations: Contributing to the development and refinement of design processes, systems, and team structures to support Nelly's rapid growth.

• Balancing Innovation with Consistency: Ensuring that new features are innovative while maintaining consistency with the established design system and brand identity.

• Integrating AI Insights: Designing intuitive user experiences for complex AI-driven features, translating technical capabilities into user value.

Learning & Development Opportunities:

• AI in Design: Deepen your understanding and application of AI in product design through hands-on work and company-provided resources.

• Fintech & Healthcare Domain Expertise: Develop specialized knowledge in the complex and regulated fintech and healthcare sectors.

• Design System Leadership: Gain experience in leading the evolution and strategic application of a growing design system.

• Startup Operational Acumen: Develop a strong understanding of how design functions within the broader operational and GTM strategy of a high-growth tech company.

📝 Enhancement Note: The challenges are framed around growth, ambiguity, and operational scaling, which are common themes in operations roles. The learning opportunities focus on gaining specialized domain knowledge and developing leadership within an operational context.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you owned end-to-end UX for a product area from discovery to launch. What was your process, and what were the key outcomes?" (Focus on process, decision-making, and impact metrics.)

• "How would you approach evolving a design system for a rapidly growing product? What are the key considerations for scalability and adoption?" (Highlight your understanding of design operations and system thinking.)

• "Tell me about a situation where you had to drive a design decision with limited guidance or ambiguous requirements. How did you proceed, and what was the result?" (Demonstrate your ability to handle ambiguity and take initiative.) Company & Culture Questions:

• "What excites you most about Nelly's mission to build an AI-driven fintech for healthcare?" (Showcase your research and alignment with the company's vision.)

• "How do you see your role contributing to Nelly's principle of 'Talent Density' and 'Moving Fast'?" (Connect your working style to the company's core values.)

• "How do you measure the success of your design work beyond aesthetics?" (Emphasize your focus on product metrics and business impact.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly outline the problem, your role, the process you followed, the solutions you designed, and the measurable outcomes.

• Highlight Collaboration: Explicitly mention how you collaborated with PMs and engineers, showcasing your ability to work effectively in a cross-functional team.

• Demonstrate Design System Thinking: If applicable, clearly articulate your contributions to or use of design systems and how they ensured consistency and efficiency.

• Focus on Impact: Quantify results wherever possible. If exact numbers aren't available, discuss the intended impact and how you would measure it.

📝 Enhancement Note: The interview preparation advice is geared towards demonstrating not just design skill but also operational capabilities: process ownership, metric-driven outcomes, collaboration, and adaptability within a high-growth environment.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on Ashby.

• Customize Your Resume: Highlight experience in end-to-end product design, working with ambiguity, collaborating with cross-functional teams, and contributing to design systems. Use keywords from the job description like "UX flows," "interaction design," "UI design," "product metrics," and "startup environment."

• Prepare Your Portfolio: Ensure your portfolio clearly showcases 2-3 impactful projects. Focus on demonstrating your process, problem-solving skills, collaboration, and any quantifiable results. Be ready to walk through your case studies in detail.

• Research Nelly Solutions: Understand their mission, product, target market (European healthcare fintech), and company values (Talent Density, Move Fast, Speak Up, etc.). Prepare to articulate why you are a good fit for their culture and goals.

• Practice Your Interview Responses: Rehearse answers to common interview questions, particularly those related to handling ambiguity, driving decisions, and measuring design impact. Be ready to discuss your design philosophy and how you approach collaboration.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.