Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Nexthink

Location: Lausanne, Switzerland (Hybrid)

Job Type: Full-time

Category: Product Design / User Experience

Date Posted: 2026-08-17

Experience Level: 7+ Years

Remote Status: Hybrid

🚀 Role Summary

• Drive the end-to-end user experience (UX) design for new and existing product features within a dynamic agile environment.

• Translate complex user needs and technical requirements into intuitive, aesthetically pleasing, and user-centered design solutions.

• Collaborate closely with Product Managers, Engineers, and other designers to ensure seamless design delivery and product innovation.

• Leverage advanced design tools, including Figma and AI-assisted design workflows, to accelerate the design process from ideation to handoff.

• Contribute significantly to the development of Nexthink's leading Digital Employee Experience (DEX) management software, impacting millions of enterprise employees globally.

📝 Enhancement Note: This role is situated within the Product division, specifically within the User Experience department, indicating a strong focus on user-centric product development and a direct impact on the company's core offerings. The emphasis on "shipping to customers" and "owning the design delivery" highlights a need for a designer who can manage projects from conception to completion and ensure high-quality output.

📈 Primary Responsibilities

• User Experience Definition: Articulate and define the user experience for new product functionalities and enhancements, ensuring alignment with user needs and business objectives.

• Cross-functional Collaboration: Partner effectively with product managers, engineers, and other stakeholders across multiple agile teams to gather requirements, iterate on designs, and ensure successful implementation.

• Prototyping and Wireframing: Develop detailed wireframes, interactive prototypes, and user flows to effectively communicate interaction and design concepts to the product team and stakeholders.

• Design Solution Development: Create innovative, user-friendly, and visually appealing design solutions that address complex user problems, ensuring consistency in user experience across the platform.

• Customer Engagement and Testing: Actively engage with customers to understand their needs, validate design concepts, and test both early-stage prototypes and released features to gather feedback for continuous improvement.

• AI-Assisted Design Integration: Implement and leverage AI-assisted design tools and workflows (e.g., Figma Make, code-design features) to optimize ideation, prototyping, and design handoff processes, thereby increasing efficiency.

• Design System Contribution: Contribute to and maintain the company's design system, ensuring consistency, scalability, and efficiency in design across all product touchpoints.

📝 Enhancement Note: The responsibilities emphasize a blend of strategic design thinking and hands-on execution. The need to "collaborate with developers, product managers as well as customers across multiple agile teams" suggests a highly integrated role within development cycles. The expectation to "develop wireframes and prototypes" and "create effective design solutions to complex problems" points towards a need for strong conceptualization and problem-solving skills.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is often preferred for roles of this seniority.

Experience: 7+ years of progressive experience in Product Design, User Experience (UX) Design, Interaction Design, or a closely related field. Proven track record of designing technical products for enterprise environments is highly advantageous.

Required Skills:

• Product Design Expertise: Deep understanding of the product design lifecycle, from research and ideation to prototyping, testing, and implementation.

• User Experience (UX) Design: Proficiency in creating intuitive, efficient, and engaging user experiences.

• Interaction Design: Skill in defining how users interact with digital products, ensuring logical flow and ease of use.

• Figma Proficiency: Expert-level command of Figma for UI design, prototyping, and collaboration.

• Wireframing & Prototyping: Ability to create detailed wireframes and interactive prototypes to visualize and test design concepts.

• User Research & Testing: Experience in conducting user research, usability testing, and translating insights into design improvements.

• Agile Methodology: Familiarity with agile development processes and experience working within agile teams.

• AI-Assisted Design Tools: Practical experience with AI-assisted design tools and workflows to enhance design productivity.

• Communication & Presentation: Excellent verbal and written communication skills, with the ability to effectively present design concepts and negotiate with stakeholders.

• User-Centric Approach: A strong commitment to understanding and prioritizing user needs in all design decisions.

Preferred Skills:

• Technical Product Design: Experience designing complex technical software, ideally within IT management or similar domains.

• Design System Management: Experience contributing to or managing design systems.

• French Language Proficiency: While not mandatory, fluency in French is considered a plus, especially given the company's Swiss headquarters.

• Product Ownership Mindset: Demonstrating a strong sense of ownership and accountability for product design outcomes.

📝 Enhancement Note: The requirement for "7+ years of experience" and "Expert knowledge of Figma" clearly positions this as a senior-level role. The inclusion of "Technical background or experience designing technical products is a plus" and "Experience with AI-assisted design tools and workflows" points to a forward-thinking team looking for designers who can adapt to and drive technological advancements in the design process.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Comprehensive Case Studies: Showcase a minimum of 3-5 detailed case studies demonstrating your product design process from problem identification to solution delivery.

• User-Centered Design Focus: Each case study must clearly articulate the user problem, your design process, key decisions made, and the impact of your solutions on user experience and business goals.

• Problem-Solving Examples: Include examples of how you tackled complex design challenges, illustrating your analytical and problem-solving capabilities.

• Visual Design and UX: Present a strong portfolio of visual design work alongside clear explanations of the UX rationale behind your design choices.

• Tool Proficiency Showcase: Highlight your proficiency with Figma and any AI-assisted design tools used, explaining how they were integrated into your workflow.

Process Documentation:

• Design Process Explanation: Be prepared to articulate your typical design process, including discovery, ideation, prototyping, testing, and iteration phases.

• Collaboration Workflow: Describe how you collaborate with cross-functional teams (Product Managers, Engineers) throughout the design and development lifecycle.

• Metrics and Impact: Demonstrate how you measure the success of your designs, using relevant UX metrics and articulating the ROI or business impact achieved.

• AI Tool Integration: Explain how you have integrated AI-assisted design tools to enhance efficiency, creativity, or output quality in past projects.

📝 Enhancement Note: The explicit mention of an "Online portfolio or work samples demonstrating a variety of user-centered design solutions" is critical. For a senior role, the portfolio should not just showcase polished UI but also the strategic thinking, user research, and problem-solving that led to those outcomes. The emphasis on "AI-assisted design tools and workflows" suggests a desire for candidates who can demonstrate practical application of these technologies in their portfolio.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers in Switzerland with 7+ years of experience, and considering Nexthink's position as a leader in enterprise software, the estimated annual salary range is CHF 110,000 - CHF 145,000. This range can vary based on specific experience, skills, and negotiation.

Benefits:

• Permanent Contract

• Competitive compensation package

• Hybrid work model (balancing office and remote work)

• Flexible Hours

• Unlimited paid time off (in addition to 25 holidays)

• 3 company-paid volunteer days

• Free access to an on-site fitness center

• Reimbursement for public transport (half-fare travel card)

• Reimbursement up to 50% for French classes

• Complimentary fresh fruit, cookies, and soft drinks

• Regular company and team events (e.g., Pizza talks, Team Building, Meetups)

• Referral bonuses for successful hires

• Relocation package for international candidates

Working Hours: Standard full-time working hours apply, with a hybrid model allowing for flexibility. The company culture supports flexible hours, enabling employees to manage their schedules effectively around core collaboration times.

📝 Enhancement Note: The provided benefits list is extensive and attractive, particularly the unlimited PTO and relocation package, which are significant draws for international candidates. The salary estimate is based on market data for experienced designers in Switzerland, a high-cost-of-living area with a strong tech sector.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software / Technology (specifically Digital Employee Experience Management)

Company Size: Over 1200 employees worldwide. This size indicates a well-established company with a global presence, offering stability and opportunities for significant impact, while still maintaining a culture that values innovation and collaboration.

Founded: Nexthink was founded in 2004. This long history in the tech industry suggests a mature organization with deep expertise and a proven track record in its market.

Team Structure:

• UX Team: The Senior Product Designer will join an existing UX team, implying a collaborative environment where design knowledge and best practices are shared.

• Agile Product Teams: Collaboration will occur within cross-functional agile teams, which typically include Product Managers, Engineers (Frontend/Backend), QA, and potentially other specialists.

• Reporting: The role likely reports into a Design Lead, UX Manager, or Head of Product Design, overseeing the design delivery and strategic direction within their product area.

Methodology:

• Agile Development: The company operates with agile methodologies, emphasizing iterative development, continuous feedback, and cross-functional teamwork.

• User-Centered Design: A strong focus on understanding and addressing user needs is central to the company's product development philosophy.

• Data-Driven Insights: Nexthink's core product relies on real-time analytics, suggesting that data-driven decision-making extends to their internal product development processes.

• Innovation and Technology: The company positions itself as a leader in a global IT Market Category (DEX) and a "Deep Tech powerhouse," indicating a culture that values cutting-edge technology and innovation.

Company Website: https://www.nexthink.com/

📝 Enhancement Note: Nexthink's description highlights their leadership in the Digital Employee Experience (DEX) space, which is a niche but critical area in enterprise IT. This context suggests the Senior Product Designer will be working on sophisticated B2B software with a direct impact on how employees interact with technology daily. The "One Team" approach and emphasis on diversity across 75+ nationalities point to an inclusive and globally-minded work environment.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, signifying a position of significant responsibility and experience. It is typically a mid-to-senior level position within the product design hierarchy, requiring independent work, mentorship of junior designers, and strategic contribution to product direction.

Reporting Structure: The Senior Product Designer will likely report to a Design Manager or Head of Product, working within cross-functional agile teams. This structure allows for both focused design execution and broad collaboration across product development.

Operations Impact: The role has a direct and substantial impact on the company's revenue and business decisions by shaping the user experience of a critical enterprise software product. A well-designed product enhances customer satisfaction, retention, and adoption, directly contributing to business success.

Growth Opportunities:

• Leadership Development: Potential to grow into a Lead Product Designer role, managing a small team or a specific product area, and mentoring junior designers.

• Specialization: Opportunity to deepen expertise in specific areas of DEX, AI-assisted design, or complex enterprise software UX.

• Strategic Influence: Increased involvement in product strategy, roadmap planning, and design vision for key product initiatives.

• Cross-functional Mobility: Potential to move into related roles within Product Management or UX Research, leveraging a strong understanding of user needs and product development.

• Continuous Learning: Access to learning resources, conferences, and opportunities to stay at the forefront of design trends, AI in design, and the DEX market.

📝 Enhancement Note: The "Senior" title and the description's emphasis on "high level of responsibility" and "significant impact" suggest this is not just an execution role but one that involves strategic input and ownership. The growth opportunities are framed around leadership, specialization, and strategic influence, aligning with typical senior-level career paths in design.

🌐 Work Environment

Office Type: The company offers a Hybrid work model, balancing in-office collaboration with remote flexibility. The Lausanne office is described as "beautiful" with a view of Lake Geneva and conveniently located.

Office Location(s): Lausanne, Switzerland is the primary location for this role, with additional offices worldwide. The Lausanne office is near the Prilly-Malley train station, indicating good public transport accessibility.

Workspace Context:

• Collaborative Atmosphere: The hybrid model and emphasis on "One Team" and "team events" suggest a collaborative environment where interaction and knowledge sharing are encouraged, both in-person and virtually.

• Modern Tools & Technology: As a tech company heavily invested in digital solutions, Nexthink likely provides a modern technology stack, including high-performance workstations and access to necessary design software and collaboration tools.

• Team Interaction: Opportunities for direct interaction with product managers, engineers, and fellow designers will be frequent, fostering a dynamic and engaging work environment.

• Employee Well-being: Benefits like an on-site fitness center, flexible hours, and ample time off underscore a commitment to employee well-being and work-life balance.

Work Schedule: Full-time, with flexible hours and a hybrid model. This allows operations professionals to structure their workdays effectively, balancing focused design work with collaborative meetings and team activities.

📝 Enhancement Note: The hybrid model is a key feature, offering flexibility. The mention of the "beautiful office with a view of Lake Geneva" and its convenient location adds a positive aspect to the physical workspace. The focus on "fun while working" and "nice atmosphere" suggests a company that values a positive and engaging work culture.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio by a recruiter or hiring manager to assess qualifications and alignment with the role.

• Portfolio Presentation & Discussion: A dedicated session where you present your work samples, walking through 1-2 key case studies. Expect detailed questions about your design process, problem-solving approach, decision-making, and the impact of your work.

• Technical/Design Challenge: Potentially a take-home assignment or a live design exercise focused on solving a specific product problem, evaluating your skills in wireframing, prototyping, or UI design.

• Cross-functional Team Interviews: Interviews with Product Managers and Engineers to assess collaboration skills, communication, and understanding of technical constraints and product development cycles.

• Final Interview: A discussion with senior leadership (e.g., Head of Product, Design Lead) to evaluate strategic thinking, cultural fit, and overall suitability for the senior role.

Portfolio Review Tips:

• Curate Selectively: Choose 2-3 of your strongest, most relevant case studies that best showcase your skills for this specific role (e.g., complex technical products, enterprise UX, AI integration).

• Tell a Story: Structure each case study as a narrative: the problem, your role, the process, key challenges, your solutions, and the measurable outcomes.

• Highlight Your Process: Clearly articulate how you arrived at your solutions. Showcase research, ideation, iteration, and user testing.

• Demonstrate Figma & AI Skills: Specifically call out how you used Figma and any AI-assisted tools. Explain the benefits gained from their use.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., increased conversion, reduced task completion time, improved user satisfaction scores).

• Be Ready for Deep Dives: Expect questions about your design rationale, trade-offs you made, and how you handled feedback or disagreements.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly research Nexthink's products and target users to inform your approach.

• Focus on Process: Even if time is limited, demonstrate a clear, logical design process. It's often more important than a perfectly polished final UI.

• Communicate Assumptions: Clearly state any assumptions you make when tackling a challenge.

• Prepare for Live Exercises: Practice rapid wireframing and ideation under time pressure. Be vocal about your thought process.

📝 Enhancement Note: The emphasis on "owning the design delivery" and "collaborating with... customers" suggests that interviewers will probe deeply into your experience managing projects, gathering feedback, and iterating based on real-world user input. The specific mention of AI-assisted design tools means you should be prepared to discuss your experience and perspective on their use in the design workflow.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expert knowledge is a mandatory requirement for UI design, prototyping, and collaboration.

• AI-Assisted Design Tools: Experience with tools like Figma Make, code-design features, or similar AI-powered design aids is highly valued.

• Prototyping Tools: While Figma covers this, familiarity with other advanced prototyping tools might be beneficial.

Analytics & Reporting:

• User Analytics Platforms: Experience with tools that provide insights into user behavior within software products (e.g., Amplitude, Pendo, Google Analytics) would be advantageous for understanding product usage and informing design decisions.

• Data Visualization Tools: Familiarity with tools for presenting design impact and user data.

CRM & Automation:

• Project Management Tools: Proficiency in agile project management tools such as Jira, Asana, or Trello for tracking design tasks and progress.

• Collaboration Platforms: Tools like Slack, Microsoft Teams for daily communication and team coordination.

📝 Enhancement Note: Figma is explicitly listed as a required skill, underscoring its central role in the team's workflow. The mention of "AI-assisted design tools and workflows" is a key differentiator, suggesting the company is investing in and utilizing cutting-edge technology to streamline design processes.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the end-user, ensuring that design decisions are always made with the user's needs and experience at the forefront.

• Innovation & Curiosity: A drive to explore new ideas, technologies (like AI in design), and approaches to solve complex problems and push the boundaries of digital employee experience.

• Collaboration & Teamwork: A belief in the power of collective effort, working effectively across disciplines and teams to achieve shared goals. Nexthink emphasizes its "One Team" approach.

• Ownership & Accountability: Taking responsibility for design outcomes, from initial concept to successful implementation, and being accountable for the impact of one's work.

• Continuous Improvement: A mindset of always learning, seeking feedback, and enhancing skills and processes to deliver the best possible results.

Collaboration Style:

• Cross-functional Integration: The team works within agile frameworks, requiring close and continuous collaboration with Product Managers and Engineers to ensure design feasibility and alignment throughout the development lifecycle.

• Open Feedback Culture: Encouraging an environment where constructive feedback is welcomed and acted upon, facilitating growth and refinement of design solutions.

• Knowledge Sharing: Promoting the sharing of design insights, best practices, and learnings across the UX team and wider product organization.

📝 Enhancement Note: The company's description highlights "One Team, connecting, collaborating and innovating." This suggests a culture that values synergy, open communication, and a shared mission. The emphasis on diversity and inclusion also points to a welcoming environment for individuals from various backgrounds.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complex Enterprise Software: Tackling the inherent complexity of enterprise software, ensuring usability and intuitiveness for a diverse range of users and technical environments.

• Balancing User Needs with Technical Constraints: Navigating the trade-offs between ideal user experiences and technical feasibility or development timelines within an agile structure.

• Integrating AI Seamlessly: Effectively incorporating AI-assisted design tools into existing workflows without disrupting productivity or compromising design quality, and staying ahead of rapid AI advancements.

• Scalability and Consistency: Maintaining design consistency and scalability across a growing product suite and user base.

• Driving User Adoption: Designing features that not only solve problems but also encourage user adoption and engagement with the platform.

Learning & Development Opportunities:

• Advanced Design Techniques: Opportunities to deepen skills in UX research, interaction design, and advanced prototyping.

• AI in Design Specialization: Becoming an expert in leveraging AI tools for design efficiency and innovation.

• Product Strategy Involvement: Gaining exposure to product strategy, roadmap planning, and contributing to the long-term vision of the DEX platform.

• Mentorship: Potential to mentor junior designers and develop leadership skills.

• Industry Engagement: Staying current with trends in Digital Employee Experience, enterprise software, and design technologies through conferences, workshops, and continuous learning.

📝 Enhancement Note: The challenges are framed around the complexities of enterprise software design and the integration of emerging technologies like AI. The growth opportunities focus on advancing design expertise, gaining strategic influence, and developing leadership capabilities within a leading tech company.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a complex feature with significant technical constraints. How did you approach it, and what was the outcome?" (Focus on problem-solving, trade-offs, and collaboration.)

• "How do you incorporate user feedback and data into your design process, especially when dealing with conflicting opinions or requirements?" (Highlight your user-centricity, iterative approach, and data analysis skills.)

• "Walk us through your experience using AI-assisted design tools. What benefits have you seen, and how do you see them evolving the design process?" (Be specific about tools, workflows, and impact.)

• "How do you ensure design consistency and maintain a cohesive user experience across a large product suite?" (Discuss design systems, style guides, and collaboration.) Company & Culture Questions:

• "Based on your research, what do you see as the biggest UX challenges or opportunities for Nexthink's product?" (Demonstrate understanding of their market and product.)

• "How do you prefer to collaborate with product managers and engineers? Describe a challenging collaboration experience and how you navigated it." (Assess your team-player attitude and communication skills.)

• "What does 'Digital Employee Experience' mean to you, and how does design contribute to it?" (Showcase your understanding of the company's core value proposition.) Portfolio Presentation Strategy:

• Structure is Key: For each case study, clearly define the problem, your role, the process, your solutions, and the results/impact. Use clear headings and visuals.

• Highlight Figma & AI Usage: Explicitly point out where and how you used Figma and AI tools, explaining the value they added.

• Quantify Outcomes: Use metrics and data to demonstrate the success of your designs. If exact metrics aren't available, explain the intended impact and how it would be measured.

• Be Ready for Detailed Questions: Prepare to defend your design decisions, discuss trade-offs, and explain your thought process in depth.

• Practice Your Narrative: Rehearse your presentation to ensure a smooth, confident, and engaging delivery within the allotted time.

📝 Enhancement Note: Interview preparation should focus on demonstrating a deep understanding of the design process, strong collaboration skills, and a clear ability to translate user needs into effective, innovative solutions using modern tools like Figma and AI. Be prepared to discuss your experience with enterprise software and the specific domain of Digital Employee Experience.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on the SmartRecruiters platform.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating complex problem-solving, user-centered design principles, and your proficiency with Figma and AI-assisted design tools. Focus on case studies that show your process and impact.

• Resume Optimization: Ensure your resume clearly articulates your 7+ years of experience, key skills (Figma, UX, interaction design, AI tools), and achievements relevant to enterprise software design. Use keywords from the job description.

• Interview Preparation: Practice presenting your portfolio, preparing specific examples for common UX interview questions, and researching Nexthink's products and market position. Be ready to discuss your approach to hybrid work and collaboration.

• Company Research: Thoroughly understand Nexthink's mission, products, and the Digital Employee Experience market. Familiarize yourself with their company culture and values to articulate your fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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