Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Narmi

Location: New York, NY, USA

Job Type: FULL_TIME

Category: Product Design / User Experience

Date Posted: 2026-08-18T16:06:39

Experience Level: 5-10 years

Remote Status: On-site (with potential for remote flexibility within the NYC metro area)

🚀 Role Summary

• Drive the end-to-end product design lifecycle for critical product areas, from conceptualization to final implementation, ensuring exceptional user experiences.

• Foster strong partnerships with Product Management, Engineering, Marketing, Sales, and Customer Success to align design strategies with go-to-market objectives and evolving customer needs.

• Champion and refine design processes, methodologies, and best practices, including the development and maintenance of robust design systems and scalable design frameworks.

• Elevate the team's design craft and quality through constructive feedback and informal mentorship, contributing to a culture of continuous improvement and design excellence.

• Leverage user research insights to inform design decisions, validate product direction, and advocate for the user throughout the product development cycle.

• Contribute a strategic design perspective to product strategy discussions, effectively balancing ambitious goals with technical feasibility to achieve both business objectives and user satisfaction.

📝 Enhancement Note: While the role is listed as "On-site," the description mentions flexibility for the NYC metro area and potential relocation assistance, indicating a hybrid or flexible on-site expectation for candidates within commuting distance. The role's emphasis on "end-to-end design" and "shipped product work" strongly suggests a need for candidates who can manage projects independently and deliver tangible results, aligning with typical Senior Product Designer responsibilities.

📈 Primary Responsibilities

• Lead the design execution for key product features and initiatives, translating complex requirements into intuitive and engaging user interfaces and workflows.

• Collaborate closely with Product Managers to define product roadmaps, user stories, and feature specifications from a design perspective.

• Partner with Engineering teams to ensure accurate implementation of designs, providing detailed specifications, assets, and ongoing support throughout the development sprints.

• Conduct and synthesize user research, including usability testing, interviews, and surveys, to gather actionable insights that drive design iteration and product improvements.

• Contribute to and maintain Narmi's design system, ensuring consistency, scalability, and efficiency across all product touchpoints.

• Present design concepts, prototypes, and research findings to stakeholders across various departments, clearly articulating design rationale and impact.

• Actively participate in design critiques and provide constructive feedback to peers, fostering a collaborative and learning-oriented design environment.

• Contribute to the strategic vision of product development by identifying design opportunities and proactively proposing innovative solutions to user problems and business challenges.

📝 Enhancement Note: The responsibility of "Conduct and apply user research insights" implies a hands-on approach, requiring the designer to not only interpret existing research but potentially initiate or conduct it themselves, especially for feature-level design. The mention of "Fintech" as a bonus skill suggests that experience within regulated or complex financial environments is highly valued, and candidates with this background should highlight it prominently.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Design, HCI, Computer Science, or a related field, or equivalent practical experience, is typically expected for a Senior Product Designer role.

Experience: 5-10 years of progressive experience in Product Design, with a significant focus on designing for SaaS or metric-driven digital products.

Required Skills:

• Proven track record of delivering high-quality, user-centered product designs for complex digital products, demonstrated through a comprehensive portfolio.

• Expertise in the end-to-end design process, encompassing user research, wireframing, prototyping, user testing, and high-fidelity UI design.

• Proficient in industry-standard design and prototyping tools, with a strong emphasis on Figma.

• Deep understanding of user-centered design principles, interaction design patterns, and current design trends.

• Demonstrated ability to conduct and apply user research methodologies to inform design decisions and validate product direction.

• Excellent communication, presentation, and interpersonal skills, with the ability to articulate design rationale effectively to diverse stakeholders.

• Proven experience collaborating effectively with cross-functional teams, including Product Management and Engineering, in an agile development environment. Preferred Skills:

• Experience working within the Fintech industry.

• Familiarity with design systems and experience contributing to their development or maintenance.

• Understanding of front-end development principles (HTML, CSS, JavaScript) to facilitate better collaboration with engineering.

• Experience with data analysis and leveraging analytics to inform design decisions.

📝 Enhancement Note: The "5-10 years" experience level for a Senior Product Designer suggests a need for demonstrated leadership in design execution and a strong ability to mentor junior designers, as indicated by the "Mentorship" responsibility. The requirement for a "strong portfolio showcasing a broad range of design skills and high-quality, shipped product work" is critical and should clearly articulate the candidate's role and impact on each project.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase 3-5 detailed case studies demonstrating end-to-end product design ownership and impact.

• Each case study should clearly articulate the problem statement, your role and responsibilities, the design process followed, key decisions made, and measurable outcomes or results.

• Highlight your proficiency in Figma, including examples of complex component design, interactive prototypes, and system-level thinking.

• Include examples of how you incorporated user research and data to inform design decisions and iterate on solutions.

• Demonstrate experience with designing for SaaS products, ideally with examples related to financial technology or complex data-driven platforms. Process Documentation:

• Evidence of contributing to or refining design processes, methodologies, and best practices.

• Examples of how you've leveraged design systems to ensure consistency and efficiency.

• Documentation or descriptions of how you approach user research, from planning to synthesis and application.

• Showcase your ability to collaborate effectively with engineering and product teams, potentially through examples of design handoff processes or joint problem-solving.

📝 Enhancement Note: For a Senior role, the portfolio should go beyond just showcasing final designs; it must illustrate the candidate's strategic thinking, problem-solving approach, and ability to drive impact. The emphasis on "scalable design frameworks" suggests a need for candidates who can think about design at a system level, not just individual features.

💵 Compensation & Benefits

Salary Range: The expected annual base salary for this position is $142,000 - $169,000 USD.

Benefits:

• Equity option grant, providing ownership and participation in Narmi's growth.

• Eligibility for performance-based cash and equity bonuses, rewarding individual and company success.

• Comprehensive full benefits package, typically including health, dental, vision insurance, retirement plans (e.g., 401k), paid time off, and other wellness programs.

Working Hours: The standard full-time work week is expected to be 40 hours. The role's on-site nature in New York City suggests adherence to typical business hours, with potential for flexibility depending on project needs and team collaboration.

📝 Enhancement Note: The salary range provided is specific to New York City. The note explicitly states that compensation may differ for candidates located outside of NYC, which is standard practice. The combination of base salary, equity, and bonuses indicates a total compensation package that reflects a senior-level role in a growth-oriented tech company.

🎯 Team & Company Context

🏢 Company Culture

Industry: Narmi operates in the Fintech industry, specifically focusing on digital banking solutions for credit unions and banks. This sector is characterized by high security, regulatory compliance, data sensitivity, and a strong emphasis on user experience to drive adoption and customer retention.

Company Size: The company size is not explicitly stated, but roles like "Senior Product Designer" and the mention of "cross-functional collaboration" suggest a growing, mid-stage startup or scale-up environment. This typically means a dynamic atmosphere with opportunities for significant impact and direct interaction with leadership.

Founded: Narmi was founded in 2017. This relatively young company history implies a focus on innovation, agility, and building its market presence, likely fostering a culture that values rapid iteration and adaptation.

Team Structure:

• The design team likely consists of a mix of product designers, UX researchers, and potentially UI specialists, with this Senior role acting as a key individual contributor and informal leader.

• Reporting structure is likely to be to a Head of Design or VP of Product, with close collaboration with Product Management leads and Engineering managers.

• Cross-functional collaboration is a core tenet, with designers expected to work fluidly with Product, Engineering, Marketing, Sales, and Customer Success to ensure product-market fit and successful go-to-market strategies. Methodology:

• Narmi likely employs agile development methodologies, with design integrated into sprint cycles.

• Emphasis is placed on data-driven decision-making, using user research, product analytics, and market feedback to guide product evolution.

• Design processes are expected to be iterative, with a focus on continuous improvement and optimization of user workflows and interfaces.

• The company likely values a culture of experimentation and learning, encouraging designers to explore new solutions and validate them through user feedback.

Company Website: Narmi.com

📝 Enhancement Note: Narmi's focus on digital banking solutions means that the design team must balance user-friendliness with the stringent security and compliance requirements of the financial industry. This presents unique challenges and opportunities for designers to create intuitive yet robust products.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a level of expertise and autonomy beyond mid-level positions. Senior designers are expected to lead design initiatives, mentor others, and contribute significantly to product strategy. They are often seen as thought leaders within their domain.

Reporting Structure: The Senior Product Designer will likely report to a Design Lead, Head of Design, or Director of Product. They will work closely with Product Managers, Engineering Leads, and potentially stakeholders from Marketing, Sales, and Customer Success, fostering a collaborative and matrixed environment.

Operations Impact: This role has a direct and significant impact on Narmi's success by shaping the user experience of their digital banking platform. High-quality design directly influences customer acquisition, retention, user engagement, and overall satisfaction, which are critical metrics in the competitive Fintech landscape.

Growth Opportunities:

• Leadership Development: Opportunity to take on lead roles for major product initiatives, potentially transitioning into a Design Lead or Managerial position as the team grows.

• Skill Specialization: Deepen expertise in specific areas such as user research, design systems, interaction design, or even product strategy within the Fintech domain.

• Mentorship and Influence: Formalize mentorship of junior designers, contribute to establishing design best practices, and influence the overall product vision and strategy of Narmi.

• Industry Expertise: Develop deep knowledge of the Fintech industry, understanding its unique user needs, regulatory landscape, and technological advancements.

📝 Enhancement Note: The "Senior" title implies that candidates should have a history of successfully leading design projects from conception to launch and a demonstrable impact on business outcomes. Growth opportunities should be framed around increasing influence, ownership, and strategic contribution within Narmi's product development lifecycle.

🌐 Work Environment

Office Type: The role is described as "On-site" in New York City. This suggests a traditional office environment where collaboration, team meetings, and spontaneous interactions are encouraged. However, the mention of potential remote flexibility for those in the NYC metro area implies a potential for hybrid work arrangements.

Office Location(s): New York City, NY, USA. This prime location offers access to a vibrant tech ecosystem, numerous networking opportunities, and a diverse talent pool.

Workspace Context:

• The workspace is likely designed to foster collaboration, with open-plan areas, meeting rooms, and potentially dedicated quiet zones.

• Access to modern design tools and technology, including high-performance workstations and relevant software licenses (e.g., Figma).

• Opportunities for regular interaction with cross-functional teams, facilitating a holistic understanding of product development and customer needs.

• A culture that likely values innovation and open communication, encouraging designers to share ideas and contribute to a dynamic work environment.

Work Schedule: The standard work schedule will align with typical business hours in New York City (e.g., 9 AM - 5 PM EST), with the expectation of flexibility to meet project deadlines and collaborative needs. The on-site nature emphasizes in-person collaboration during core business hours.

📝 Enhancement Note: While on-site is stated, the nuance about "NYC metro area" and potential relocation suggests that candidates should inquire about the specific expectations for in-office presence and whether a hybrid model is officially supported or can be negotiated.

📄 Application & Portfolio Review Process

Interview Process:

• Application Screening: Initial review of resumes and portfolios to assess alignment with required skills and experience.

• Recruiter Screen: A preliminary conversation with a recruiter to discuss your background, motivations, and alignment with the role and company culture.

• Hiring Manager Interview: A deeper dive into your experience, design process, and approach to problem-solving, often with a focus on specific projects from your portfolio.

• Design Challenge/Portfolio Review: A session where you'll present your portfolio in detail, discussing your work, process, and impact. This may include a take-home design exercise or a live design critique.

• Cross-functional Interviews: Meetings with Product Managers, Engineers, or other stakeholders to assess collaboration skills and ability to integrate design into the broader product development lifecycle.

• Final Interview: Potentially with senior leadership to discuss strategic fit and long-term vision.

Portfolio Review Tips:

• Storytelling is Key: Structure your case studies as narratives, clearly outlining the problem, your process, your specific contributions, the challenges faced, and the impact of your design solutions. Quantify results whenever possible.

• Show Your Process: Don't just show final screens. Include wireframes, user flows, research insights, prototypes, and iteration examples to demonstrate your thinking.

• Highlight Figma Proficiency: Be ready to discuss your use of Figma features, design systems, component libraries, and collaborative workflows.

• Tailor to Narmi: Research Narmi's products and target audience. Be prepared to discuss how your design philosophy and experience align with their goals in the Fintech space.

• Be Prepared for Questions: Anticipate questions about your design decisions, how you handle feedback, how you collaborate with engineers, and how you measure design success.

Challenge Preparation:

• If a design challenge is provided, thoroughly understand the brief, define the scope, and articulate your assumptions.

• Focus on demonstrating your problem-solving process and strategic thinking, not just a polished final output.

• Practice presenting your work concisely and persuasively, ensuring you can articulate your design rationale clearly within a given timeframe.

📝 Enhancement Note: The emphasis on "end-to-end design process" and "shipped product work" means the portfolio review will be a critical component. Candidates should be prepared to discuss their specific role and impact on each project, especially in collaborative settings.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design and prototyping tool. Proficiency is explicitly required. Candidates should be adept at using its features for UI design, prototyping, collaboration, and potentially component management.

• Prototyping Tools: Beyond Figma, familiarity with other prototyping tools might be beneficial, though Figma is the primary focus.

• User Research Tools: Experience with tools for usability testing, surveys, and remote user interviews (e.g., UserTesting.com, Maze, SurveyMonkey, Typeform) is expected.

Analytics & Reporting:

• Product Analytics Platforms: Familiarity with tools like Google Analytics, Mixpanel, Amplitude, or Pendo to understand user behavior and measure the impact of design changes.

• Data Visualization Tools: While not explicitly stated, the ability to interpret data from analytics platforms is crucial.

CRM & Automation:

• Not directly relevant to the core design function, but understanding how design impacts user journeys within CRM or other sales/marketing automation tools could be a plus.

📝 Enhancement Note: Proficiency in Figma is non-negotiable. Candidates should be ready to discuss their advanced usage of Figma, including auto-layout, component libraries, variants, and collaborative features. Experience with user research platforms is also a key requirement for informing design decisions.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user, ensuring that design decisions are grounded in user needs and feedback.

• Collaboration: A strong emphasis on teamwork and cross-functional partnership, valuing open communication and shared problem-solving with Product, Engineering, and other departments.

• Excellence & Craft: A dedication to high-quality design execution, attention to detail, and continuous improvement of design skills and processes.

• Impact-Driven: A focus on delivering designs that achieve tangible business outcomes and positively influence key product and company metrics.

• Innovation: Encouraging creative thinking, exploration of new ideas, and a proactive approach to identifying and solving user and business challenges.

Collaboration Style:

• Partnership: Designers work as embedded partners within product teams, closely aligned with Product Managers and Engineers throughout the development lifecycle.

• Open Communication: A culture that encourages direct feedback, transparent discussions, and proactive problem-solving.

• Knowledge Sharing: Regular design critiques, workshops, and internal presentations to share learnings, best practices, and foster collective growth.

• Iterative Approach: Embracing feedback loops and continuous refinement of designs based on user testing, data analysis, and stakeholder input.

📝 Enhancement Note: Narmi's Fintech focus likely instills a culture that values precision, reliability, and trustworthiness in design, alongside user-friendliness. Candidates should demonstrate an understanding of these industry-specific nuances.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business/Technical Constraints: Navigating the complexities of Fintech regulations, security requirements, and technical limitations while still delivering intuitive and user-friendly experiences.

• Scaling Design Systems: Ensuring the design system remains robust, scalable, and adaptable as the product suite and company grow.

• Driving Design Influence: Effectively advocating for design-led solutions and ensuring design is a key consideration from the earliest stages of product strategy.

• Rapid Iteration in a Dynamic Market: Adapting to fast-paced market changes and evolving user expectations within the Fintech landscape.

Learning & Development Opportunities:

• Fintech Specialization: Deepening expertise in the nuances of financial technology design, understanding user behavior, regulatory requirements, and security considerations specific to banking and finance.

• Design Leadership: Opportunities to shape design processes, mentor junior designers, and potentially lead design initiatives for major product areas.

• Cross-functional Skill Development: Gaining a deeper understanding of product management, engineering challenges, and go-to-market strategies through close collaboration.

• Industry Exposure: Engaging with industry trends, conferences, and best practices within both design and Fintech sectors.

📝 Enhancement Note: The challenges highlight the strategic nature of the role, requiring more than just aesthetic design skills. Candidates should be prepared to discuss how they approach complex problem-solving in regulated environments.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder needs or technical constraints with user experience goals. How did you approach it, and what was the outcome?" (Focus on your negotiation, compromise, and strategic decision-making skills.)

• "How do you approach the end-to-end design process for a new feature or product area? Walk me through your typical steps and considerations." (Highlight your structured methodology, research integration, and iterative approach.)

• "How do you ensure your designs are scalable and maintainable within a design system? Provide an example of your contribution to or use of a design system." (Demonstrate your understanding of system thinking and efficiency.) Company & Culture Questions:

• "Why are you interested in Narmi and the Fintech industry specifically?" (Research Narmi's mission, products, and recent news. Connect your interest to their specific work.)

• "How do you approach mentorship and providing feedback to other designers?" (Showcase your collaborative spirit and commitment to team growth.)

• "How do you measure the success of your designs? What metrics do you typically track?" (Emphasize your data-driven approach and focus on impact.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your specific role, the constraints, your process, key design decisions, and the measurable impact. Use visuals effectively to tell the story.

• Focus on "Why": Be ready to articulate the rationale behind your design choices. Why did you choose this pattern? Why did you conduct this research? Why did you make this iteration?

• Highlight Collaboration: Discuss how you worked with Product Managers and Engineers. Show examples of design handoffs, problem-solving sessions, and how you incorporated feedback.

• Demonstrate Figma Expertise: Be prepared to discuss your use of advanced Figma features, components, variants, and auto-layout in your work.

• Prepare for Questions: Anticipate questions about your decision-making, alternative solutions considered, and how you would approach similar challenges in the future.

📝 Enhancement Note: Interviewers will be looking for not just design talent, but also strategic thinking, strong communication, and the ability to collaborate effectively within a fast-paced, regulated industry. Be ready to discuss your direct impact on shipped products and business outcomes.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on jobs.gem.com.

• Tailor Your Resume: Highlight relevant experience in SaaS product design, user-centered methodologies, Figma proficiency, and any Fintech experience. Quantify achievements and responsibilities clearly.

• Curate Your Portfolio: Select 3-5 strong case studies that demonstrate your end-to-end design process, problem-solving skills, collaboration, and impact. Ensure it's easily accessible and clearly shows your contributions.

• Prepare for the Portfolio Presentation: Practice walking through your case studies, focusing on storytelling, design rationale, and measurable outcomes. Be ready to discuss your process and Figma usage in detail.

• Research Narmi: Understand their product offerings, target market, company mission, and recent news to articulate your interest and cultural fit during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.