Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer 3

Company: Divisions Maintenance Group (DMG)

Location: Cincinnati, OH or Seattle, WA

Job Type: Full-Time

Category: Product Design / User Experience (UX)

Date Posted: July 20, 2026

Experience Level: Mid-Senior Level (4+ years)

Remote Status: On-site

🚀 Role Summary

• Lead the end-to-end product design process, from ideation and user research to final launch and iteration.

• Champion user needs and translate them into actionable insights for product discovery and development teams.

• Drive interaction design, creating high-fidelity prototypes and defining key metrics for product success.

• Foster a collaborative and innovative UX culture, influencing stakeholders and team members with a passion for user-centered design.

• Contribute to the development of world-class digital products revolutionizing the facility maintenance industry.

📝 Enhancement Note: The "Product Designer 3" title, combined with "Reports To: Director of Product Design" and the emphasis on owning products from concept to launch, indicates a senior-level individual contributor role with significant autonomy and influence within the UX organization. The role is positioned to shape the UX culture and lead design for critical products.

📈 Primary Responsibilities

• Own the complete product lifecycle for assigned features or products, from initial concept generation through to successful launch and post-launch analysis.

• Act as the primary advocate for end-users within cross-functional product discovery leadership teams, synthesizing user feedback into root problems and facilitating ideation sessions.

• Lead the interaction design process, developing interactive prototypes at appropriate fidelity levels to communicate design intent to developers and conduct user studies.

• Collaborate closely with product managers and engineers to define and track critical metrics that demonstrate product success and user adoption.

• Conduct user research, analyze findings, and present compelling insights to internal and external stakeholders to drive product strategy and gain buy-in.

• Develop and maintain a deep understanding of user needs, market trends, and emerging technologies to inform design decisions and push product innovation.

• Translate complex business requirements into intuitive and effective user experiences that align with DMG’s brand promise of "Uninterrupted Peace of Mind."

• Contribute to the continuous improvement of UX processes, methodologies, and best practices within the DMG UX team.

📝 Enhancement Note: The responsibilities highlight a blend of strategic thinking (product discovery leadership, influencing stakeholders) and tactical execution (interaction design, prototyping, metric definition). The emphasis on "owning your product" suggests a high degree of accountability and autonomy.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is typically expected for senior-level design roles. A strong portfolio demonstrating equivalent practical experience will also be considered.

Experience: A minimum of 4 years of professional experience in product design, with a proven track record of successfully designing and launching digital products.

Required Skills:

• Minimum 4 years of experience in product design.

• Proficiency in industry-standard design and prototyping software such as Figma, Sketch, or Adobe XD.

• Deep understanding of the product discovery process, user-centered design principles, and the entire design lifecycle.

• Proven ability to collaborate effectively with product managers, engineers, and other cross-functional stakeholders in a team setting.

• Strong skills in interaction design, information architecture, and user flow mapping.

• Experience conducting user research, analyzing feedback, and translating insights into design solutions.

• Excellent communication, presentation, and interpersonal skills, with the ability to inspire and influence.

• Self-motivated, self-directing, and capable of managing multiple projects in a fast-paced environment.

• Demonstrated commitment to continuous learning and staying current with UX trends and technologies. Preferred Skills:

• Experience in facility maintenance, logistics, or a related service-based industry.

• Familiarity with agile development methodologies.

• Experience creating and utilizing design systems.

• Ability to produce live data prototypes and define critical product metrics.

• Experience mentoring junior designers or contributing to design team culture.

📝 Enhancement Note: The requirement for 4+ years of experience and the emphasis on owning products and influencing culture suggest this is a role for a seasoned designer ready to take on significant responsibility. The mention of "Product Designer 3" often implies a level of expertise beyond a standard mid-level role, potentially involving mentorship or leading smaller initiatives.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing at least 3-5 significant product design projects that demonstrate end-to-end ownership from concept to launch.

• Projects should highlight your role in product discovery, user research, interaction design, and the iterative process.

• Clearly articulate the problem statement, your design process, the solutions you developed, and the impact of your work (quantified with metrics where possible).

• Include examples of user flows, wireframes, high-fidelity mockups, and interactive prototypes.

• Showcase your ability to collaborate with product managers and engineers, illustrating how you translated their input into the final design. Process Documentation:

• Portfolio case studies should detail your approach to understanding user needs and business objectives.

• Demonstrate how you facilitated brainstorms and contributed to determining which ideas to explore further.

• Illustrate your process for creating interactive prototypes and defining success metrics for the product.

• Provide examples of how you presented prototypes and design concepts to leadership and customers.

📝 Enhancement Note: For a Product Designer 3 role, the portfolio is paramount. It needs to showcase not just visual design skills but also strategic thinking, problem-solving abilities, and the capacity to drive product development through the entire lifecycle. Emphasis should be placed on demonstrating impact and collaboration.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Senior Product Designer (4+ years experience) in Seattle, WA, and Cincinnati, OH, the estimated annual salary range is between $110,000 and $155,000. This range can vary based on specific experience, qualifications, and the final negotiation.

Benefits:

• Health, dental, and vision coverage starting on day one of employment.

• A competitive 401K plan with a dollar-for-dollar match up to 4% of salary, featuring immediate 100% vesting.

• Paid Primary and Secondary Caregiver leave to support new parents.

• Employee Assistance Program (EAP) offering support for personal and professional challenges.

• Paid time off specifically allocated for volunteering activities within the community.

Working Hours: Standard full-time hours are expected, typically around 40 hours per week. While the role requires an on-site presence, DMG's culture may offer some flexibility depending on team needs and project demands.

📝 Enhancement Note: Salary estimation is based on Glassdoor, LinkedIn Salary, and industry surveys for Senior Product Designer roles in major tech hubs like Seattle and comparable mid-west cities like Cincinnati. The provided benefits are robust and align with what a "Certified Great Place to Work" might offer.

🎯 Team & Company Context

🏢 Company Culture

Industry: Facility Maintenance Services for Retail Chains and Distribution/Fulfillment Centers. DMG is a technology-driven company aiming to revolutionize its industry.

Company Size: While not explicitly stated, DMG's description as "leading the way with our technology" and having a "growing UX organization" suggests a mid-to-large-sized company that is investing significantly in its product and engineering capabilities. Their "Certified Great Place to Work" status indicates a focus on employee experience and a positive work environment.

Founded: Company founding date is not provided, but their emphasis on technology and growth implies a modern, forward-thinking organization.

Team Structure:

• The UX organization is described as "growing," indicating an expanding team with potential for specialization in areas like UX research, interaction design, and visual design.

• This role reports to the Director of Product Design, suggesting a clear leadership structure within the design department.

• Collaboration is emphasized, with designers working closely with product managers and engineers, indicating a matrixed or cross-functional team structure. Methodology:

• DMG is committed to creating "world-class products" through technology and innovation.

• The UX team operates in a "collaborative work environment" focused on creating great products and pushing boundaries.

• An "inclusive team that values open communication, empathy, and innovation" is a core tenet.

• The company promotes an "entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers."

Company Website: https://www.divisionsmg.com/

📝 Enhancement Note: DMG positions itself as a tech-forward company within a traditional industry, aiming for disruption. The "Certified Great Place to Work" status is a strong indicator of a positive and supportive internal culture, which is a significant draw for talent.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer (Level 3) position. It signifies a designer with substantial experience who is expected to work autonomously, lead design initiatives for significant products, and contribute to shaping the UX strategy and culture. This level often involves mentoring junior designers and influencing product direction.

Reporting Structure: The Senior Product Designer reports directly to the Director of Product Design. This provides a clear line of communication and mentorship, with opportunities to learn from senior leadership and contribute to broader design strategy discussions.

Operations Impact: The role has a direct impact on the success of DMG's technology products, which are central to their brand promise of "Uninterrupted Peace of Mind." By owning product design and representing end-users, this role influences user adoption, customer satisfaction, operational efficiency, and ultimately, the company's competitive advantage in the facility maintenance market.

Growth Opportunities:

• Leadership & Mentorship: Potential to grow into a Lead Designer role, mentor junior designers, and influence design team processes and standards.

• Strategic Influence: Opportunity to shape product roadmaps and UX strategy by providing critical user insights and design leadership on key initiatives.

• Skill Specialization: Deepen expertise in specific areas of UX, such as advanced interaction design, user research methodologies, or design systems, as the UX organization expands.

• Cross-Functional Development: Gain broader business acumen by working closely with product management, engineering, and other departments to understand the holistic impact of design decisions.

• Career Advancement: Path to management roles (e.g., UX Manager) or principal designer positions within the growing organization.

📝 Enhancement Note: The "Product Designer 3" designation implies a level of responsibility and potential for growth that goes beyond a typical senior role. The emphasis on shaping culture and leading design for important products suggests a clear career progression path within DMG's evolving UX department.

🌐 Work Environment

Office Type: This is an on-site role, meaning candidates must be able to work from either the Cincinnati, OH or Seattle, WA office locations. The description of DMG as having a "strong, inclusive culture" and a "collaborative work environment" suggests offices designed to foster teamwork and innovation.

Office Location(s):

• Cincinnati, Ohio, United States

• Seattle, Washington, United States Workspace Context:

• The work environment is described as "collaborative," indicating open office spaces or team-oriented work areas designed to facilitate easy communication and brainstorming between designers, product managers, and engineers.

• As a technology-focused company, expect access to modern design tools and technologies necessary for effective product development.

• Opportunities for direct interaction with team members and cross-functional colleagues will be frequent, supporting the company's emphasis on open communication and teamwork.

Work Schedule: The role is full-time, with an estimated 40 hours per week. While on-site, the company culture may allow for some flexibility in daily scheduling, provided business needs and team collaboration are maintained. The emphasis on managing stress in a fast-paced environment suggests a dynamic workplace.

📝 Enhancement Note: The on-site requirement is a key factor for candidates. The mention of a "Certified Great Place to Work" and a "collaborative work environment" suggests that the physical office spaces are likely designed to support these values, with amenities and layouts that encourage interaction and productivity.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely review your resume and portfolio for basic qualifications and alignment with the role.

• Portfolio Presentation: Expect to present your portfolio to the design and product team. This is a critical stage where you'll walk through your process, design decisions, and the impact of your work. Be prepared to discuss your contributions to each project.

• Design Challenge: A practical design exercise or case study may be assigned to assess your problem-solving skills, design thinking, and ability to apply the company's tools and methodologies. This could involve analyzing a problem, proposing solutions, and presenting your rationale.

• Cross-Functional Interviews: You will likely interview with product managers, engineers, and potentially other stakeholders to assess your collaboration skills, communication style, and ability to work effectively within a team.

• Final Interview: A final conversation with the Director of Product Design or other senior leadership to discuss cultural fit, long-term career goals, and overall alignment with DMG's vision.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your end-to-end design process, problem-solving skills, and impact relevant to a product design role in a tech-driven company.

• Tell a Story: For each project, clearly articulate the problem, your role, your process (research, ideation, prototyping, testing), your design decisions, and the measurable outcomes. Use visuals effectively.

• Highlight Collaboration: Demonstrate how you worked with product managers, engineers, and other stakeholders. Show examples of how you incorporated feedback and navigated trade-offs.

• Quantify Impact: Whenever possible, include metrics that demonstrate the success of your designs (e.g., increased conversion rates, improved user satisfaction, reduced task completion time).

• Be Prepared to Discuss: Be ready to answer in-depth questions about your design choices, challenges faced, and lessons learned.

Challenge Preparation:

• Understand the Context: If given a design challenge, thoroughly understand the business context and user needs provided.

• Structure Your Approach: Outline your problem-solving process clearly, from defining the problem to proposing solutions and justifying them.

• Focus on Process: Emphasize your thought process and methodology rather than just the final visual output.

• Communicate Clearly: Practice articulating your ideas concisely and persuasively, as if presenting to stakeholders.

📝 Enhancement Note: The interview process for a Senior Product Designer typically involves a strong emphasis on portfolio review and a practical design challenge to assess real-world application of skills. Candidates should prepare to defend their design decisions and demonstrate a clear understanding of the product development lifecycle.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Software: Figma, Sketch, Adobe XD (Proficiency in at least one is required).

• Prototyping Tools: InVision, Marvel, or similar tools for creating interactive prototypes and user flows.

• Collaboration Tools: Slack, Microsoft Teams, Jira, Confluence for team communication and project management.

Analytics & Reporting:

• User Analytics Platforms: Google Analytics, Mixpanel, Amplitude (Familiarity with tracking user behavior and product usage is beneficial).

• Data Visualization Tools: Tableau, Power BI (Not explicitly mentioned but useful for understanding product performance metrics).

CRM & Automation:

• While not directly a design tool, understanding how design integrates with CRM (e.g., Salesforce) and automation platforms (e.g., Marketo, HubSpot) can be advantageous for a holistic product view.

📝 Enhancement Note: The explicit mention of Figma, Sketch, and Adobe XD indicates a need for hands-on proficiency. While other tools are not specified, a senior designer should be adaptable and have a general understanding of the broader software ecosystem used in product development and analytics.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the end-user in all design decisions.

• Collaboration: Valuing teamwork, open communication, and partnership with product managers, engineers, and other stakeholders.

• Innovation: Encouraging creativity, pushing boundaries, and exploring new ideas to revolutionize the industry.

• Empathy: Understanding and sharing the feelings of users and colleagues, fostering an inclusive and supportive environment.

• Data-Driven Approach: Using data and user insights to inform design strategies and measure product success.

• Ownership & Accountability: Taking responsibility for products and driving them through the entire lifecycle.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to be integral members of product teams, working closely with product managers and engineers throughout the development process.

• Open Communication: A culture that encourages direct and honest feedback, fostering a safe space for design critiques and idea sharing.

• Iterative Design: Embracing an iterative approach to design, where feedback is actively sought and incorporated to continuously improve products.

• Knowledge Sharing: Encouraging team members to share best practices, learnings, and new techniques to elevate the collective skill set of the UX team.

📝 Enhancement Note: The company explicitly states values like open communication, empathy, and innovation. For a Senior Product Designer, demonstrating how these values translate into daily work—such as actively participating in cross-functional meetings, providing constructive feedback, and advocating for user needs with empathy—will be crucial.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively translating user needs into designs that also meet business objectives and technical constraints.

• Rapidly Evolving Industry: Staying ahead of technological advancements and user expectations in the facility maintenance tech space.

• Driving Adoption of New Technologies: Encouraging the uptake of new digital tools and features among a diverse user base, potentially including those less familiar with technology.

• Managing Stakeholder Expectations: Navigating differing opinions and priorities from various stakeholders to achieve consensus on design direction.

• Scaling Design Processes: As the UX organization grows, contributing to the development and refinement of scalable design processes and standards.

Learning & Development Opportunities:

• Advanced Design Workshops: Participating in training sessions focused on cutting-edge UX methodologies, interaction design patterns, and emerging design tools.

• Industry Conferences: Opportunities to attend relevant UX and product design conferences to gain insights from industry leaders and network with peers.

• Cross-Departmental Learning: Gaining a deeper understanding of the business operations and technical architecture by working closely with other departments.

• Mentorship Programs: Potential to be mentored by senior leadership or to mentor junior designers, fostering leadership and teaching skills.

• Certification Programs: Pursuing certifications in specific design methodologies or tools to enhance expertise.

📝 Enhancement Note: The challenges are typical for a senior role within a growing tech company in a less digitized industry. The growth opportunities are strong, especially given the company's stated commitment to employee development and its "growing UX organization."

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements for a product. How did you approach it and what was the outcome?" (Preparation: Prepare a specific STAR method example focusing on negotiation, compromise, and user advocacy.)

• "How do you approach product discovery? Walk us through your process for identifying user problems and validating potential solutions." (Preparation: Outline your methodology, including user research techniques, ideation methods, and validation strategies.)

• "Imagine we need to design a new feature for our mobile app to improve technician scheduling efficiency. How would you approach this problem from a design perspective?" (Preparation: Think through user needs, potential solutions, key features, and how you'd measure success. Focus on your thought process.) Company & Culture Questions:

• "What interests you about Divisions Maintenance Group and our mission to revolutionize facility maintenance?" (Preparation: Research DMG's business model, technology, and company culture. Connect your passion for design to their industry impact.)

• "How do you contribute to a collaborative and inclusive team environment?" (Preparation: Provide examples of your communication style, how you give and receive feedback, and how you support team members.)

• "How do you stay current with UX trends and incorporate them into your work?" (Preparation: Discuss your methods for continuous learning, including specific resources, conferences, or communities you follow.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your role, your process, key design decisions, and the impact. Aim for a concise, engaging story.

• Highlight Your Contribution: Be specific about what you did, especially in collaborative projects. Use "I" when discussing your actions and "we" when discussing team efforts.

• Showcase Iteration: Demonstrate how user feedback or testing led to design changes. This shows a mature, iterative approach.

• Quantify Results: Present metrics and data to support the success of your designs. If exact numbers aren't available, discuss the intended impact and how it would be measured.

• Practice Your Pitch: Rehearse your presentation to ensure it flows well, stays within time limits, and addresses potential questions.

📝 Enhancement Note: The interview process will heavily scrutinize a candidate's ability to articulate their design process, demonstrate strategic thinking, and showcase collaborative skills. Candidates should prepare specific examples that align with DMG's stated values and the demands of a senior product design role.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided jobvite link.

• Curate Your Portfolio: Select 3-5 of your strongest product design projects that best represent your end-to-end design process, problem-solving skills, and impact. Ensure each case study clearly outlines the problem, your role, your process, your design decisions, and the measurable outcomes.

• Tailor Your Resume: Highlight your 4+ years of product design experience, proficiency with key design tools (Figma, Sketch, Adobe XD), and experience with product discovery, interaction design, and user research. Use keywords from the job description.

• Prepare Your Presentation: Practice walking through your portfolio projects concisely and compellingly, anticipating questions about your design decisions, collaboration, and impact.

• Research DMG: Understand Divisions Maintenance Group's business, their technology-driven approach, and their "Certified Great Place to Work" culture to articulate your interest and cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.