Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Dispatch

Location: Miami, Florida, USA (Remote OK)

Job Type: Full-Time

Category: Product Design / UX

Date Posted: August 4, 2026

Experience Level: 5-10 Years

Remote Status: Remote OK

🚀 Role Summary

• Lead end-to-end product design for core custodian and data workflows, ensuring high-quality, impactful user experiences.

• Define and execute product strategy through problem decomposition, discovery, workflow crafting, and high-fidelity design delivery.

• Design complex, data-dense UX for financial advisors and their support teams, making large datasets legible and usable.

• Integrate new capabilities seamlessly into existing workflows for scalability and product coherence.

• Drive collaboration with engineering and product management through iterative prototyping and implementation guidance.

• Contribute to the growth and advocacy of the design function, including building foundational structures like the design system.

📝 Enhancement Note: This role is positioned as a Senior Product Designer, implying a need for significant autonomy, strategic thinking, and the ability to mentor or guide less experienced designers as the design function scales. The focus on "owning design end-to-end" and being "accountable for the quality of what ships" highlights a high level of responsibility and direct impact.

📈 Primary Responsibilities

• Own the complete design lifecycle for Dispatch's custodian and data workflow areas, from initial concept and discovery through to final implementation and iteration.

• Translate complex, data-intensive requirements into intuitive and efficient user interfaces for financial advisors and their operational teams.

• Develop detailed user flows, wireframes, prototypes, and high-fidelity mockups to effectively communicate design concepts and solutions.

• Conduct and leverage user research, usability testing, and data analysis to inform design decisions and validate product direction.

• Collaborate closely with Product Managers to decompose problems, define requirements, and ensure alignment on product strategy and user needs.

• Partner with Engineering teams to ensure designs are technically feasible, implementable to a high standard, and scalable for future growth.

• Contribute significantly to the development, maintenance, and evolution of Dispatch's design system, ensuring consistency and efficiency across the platform.

• Proactively identify opportunities for design innovation and process improvement within the product development lifecycle.

• Advocate for user-centered design principles and best practices throughout the organization.

• Contribute to building and scaling the design function by establishing foundational structures, processes, and best practices.

📝 Enhancement Note: The responsibilities emphasize a blend of strategic product thinking, deep UX execution, and a strong contribution to design infrastructure (design system). The specific mention of "custodian and data workflows" and "financial advisors" points to a domain-specific design challenge within the fintech/wealth management sector.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong understanding of Human-Computer Interaction (HCI) principles, design theory, and user experience methodologies is expected, often gained through formal education or equivalent practical experience.

Experience: 5+ years of experience in product design, UX, or HCI, with a proven track record of executing high-craft, technically informed solutions and shipping complex work end-to-end.

Required Skills:

• Comprehensive ownership of the product design process, from discovery and problem decomposition to final delivery and iteration.

• Proven ability to design complex, data-dense user interfaces and workflow tools, specifically for enterprise or regulated industries, not consumer or marketing products.

• Significant contribution to a design system, including owning, maintaining, and championing components, patterns, or documentation.

• Proficiency in planning and executing user research and usability testing, translating findings into actionable design decisions.

• Strong skills in defining experience requirements, crafting detailed workflows, and delivering high-fidelity designs.

• Demonstrated ability to communicate the "why" behind design decisions and navigate complex requirements across engineering, product, and business stakeholders.

• Experience operating in ambiguous environments with a proactive approach to problem-solving in mission-critical, time-sensitive contexts.

• Proficiency with design and prototyping tools (e.g., Figma, Sketch, Adobe Creative Suite, InVision). Preferred Skills:

• Experience in fintech, wealth management, or other enterprise or regulated industries.

• Familiarity with front-end coding (e.g., HTML, CSS, JavaScript) to better partner with engineering and ensure scalable implementation.

• Facilitation skills to lead workshops and align cross-functional partners on user needs and strategic direction.

• Experience designing AI-native surfaces, including human-in-the-loop flows, review-and-approve patterns, and managing confidence/uncertainty states.

• Experience seeking out and integrating new tools and methodologies into design and building workflows.

📝 Enhancement Note: The emphasis on "data-dense UX," "enterprise or regulated industry," and "design system contribution" are key differentiators for this role. The preference for front-end familiarity and AI-native design experience suggests the company is forward-thinking and values designers who understand technical constraints and emerging technologies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end ownership of design projects, from initial problem discovery and user research through to shipped features.

• Case studies that highlight the design of complex, data-dense interfaces or workflow tools, demonstrating your ability to turn messy data into legible and usable experiences.

• Evidence of significant contributions to a design system, including specific examples of components, patterns, or documentation you have owned, maintained, and championed.

• Demonstrations of how you've planned and executed research and usability testing, and how those insights directly influenced your design decisions.

• Examples of how you have collaborated with product management and engineering to define requirements, navigate constraints, and drive designs to successful implementation.

• Projects that illustrate your ability to operate in ambiguous environments and proactively solve problems in mission-critical, time-sensitive contexts. Process Documentation:

• Examples of how you approach problem decomposition and discovery to define clear experience requirements.

• Documentation or case studies illustrating your workflow design process and how you create coherent, scalable user journeys.

• Demonstrations of iterative prototyping and how you use it to gather feedback and refine designs.

• Evidence of how you integrate user insights and data into your design decision-making process.

📝 Enhancement Note: The portfolio is critical for this role, requiring more than just visual mockups. It needs to demonstrate a deep understanding of the design process, user research integration, design system contribution, and the ability to handle complex, data-driven challenges within an enterprise context.

💵 Compensation & Benefits

Salary Range: For a Senior Product Designer with 5-10 years of experience in Miami, Florida, a competitive salary range would typically fall between $130,000 - $180,000 annually. This estimate is based on industry benchmarks for senior design roles in major US tech hubs, adjusted for Miami's cost of living, which is generally lower than traditional tech centers like San Francisco or New York but still significant for a major city. Factors like specific skills (fintech, AI design), company stage (startup vs. established), and exact location within the metro area can influence the final offer.

Benefits:

• Comprehensive Health Insurance: Medical, dental, and vision coverage for employees and dependents.

• Stock Options/Equity: Opportunity to share in the company's success as it grows.

• 401(k) Plan: Retirement savings plan with potential company match.

• Generous Paid Time Off (PTO): Including vacation days, sick leave, and holidays.

• Professional Development Budget: Funds for conferences, workshops, courses, and learning resources to support continuous growth.

• Remote Work Stipend: Support for setting up an effective home office environment.

• Parental Leave: Paid leave for new parents.

• Team Building & Social Events: Opportunities to connect with colleagues and foster a strong team culture.

Working Hours: Standard full-time hours, typically around 40 hours per week. The role offers flexibility, with the option to work remotely or from the New York City office, allowing for a balance between structured work and personal needs.

📝 Enhancement Note: The salary range is an estimate for a Senior Product Designer in Miami. The benefits listed are standard for tech companies, with an emphasis on professional development and remote work support, aligning with the role's characteristics and location flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically focused on the Fintech and Wealth Management sectors, providing data workflow solutions for financial advisors.

Company Size: Dispatch appears to be a growing tech company, likely in the startup or early-stage growth phase, indicated by its focus on building foundational design structures and scaling the design function. This implies a dynamic environment where individual contributions have a significant impact.

Founded: While the founding date isn't explicitly provided, the company's focus on scaling suggests it's established enough to have a core product but still in a growth trajectory.

Team Structure:

• The design team is likely small and growing, with this Senior Product Designer playing a key role in shaping its future.

• Collaboration is expected to be tight and cross-functional, working closely with Product Management and Engineering on a daily basis.

• The reporting structure will likely involve reporting to a Head of Product, Design Lead, or CTO, depending on the current organizational hierarchy. Methodology:

• Data-Driven Design: Emphasis on using user research, usability testing, and analytics to inform design decisions.

• Agile Development: Iterative design and development cycles, with close collaboration and rapid prototyping.

• Design System Centric: A focus on building and maintaining a robust design system for consistency, efficiency, and scalability.

• User-Centricity: A core value of advocating for user needs and ensuring the product solves real problems for financial advisors.

Company Website: http://dispatch.io

📝 Enhancement Note: The company culture is likely fast-paced, collaborative, and user-focused, typical of a growing tech company in the fintech space. The emphasis on building out the design function suggests opportunities for influence and leadership.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a high level of individual contribution and expertise. It signifies a designer who can operate autonomously, tackle complex problems, and contribute strategically to product direction. This level often serves as a stepping stone to Principal Designer, Design Lead, or management roles.

Reporting Structure: The Senior Product Designer will likely report to a Head of Product, Director of Product Design, or a similar leadership role. They will work closely with Product Managers and Engineers as peers on product initiatives.

Operations Impact: The role has a direct and significant impact on the company's core product, specifically the critical custodian and data workflows. By improving the usability and efficiency of these systems, the designer will directly influence the productivity of financial advisors, their client retention, and ultimately, Dispatch's value proposition in the competitive fintech market. Designing for scalability and coherence also ensures the product can grow effectively, supporting business expansion.

Growth Opportunities:

• Leadership & Mentorship: Opportunity to mentor junior designers, lead design initiatives, and contribute to the growth of the design team's processes and culture.

• Strategic Influence: Shape product strategy and roadmap through design insights and proactive problem-solving.

• Domain Expertise: Deepen expertise in fintech, wealth management, and complex data visualization within enterprise software.

• Design System Leadership: Take a leading role in evolving and expanding the company's design system.

• Emerging Technologies: Gain hands-on experience designing with AI-native features and integrating new technologies.

• Career Progression: Potential to advance to Principal Designer, Design Manager, or related leadership roles as the company scales.

📝 Enhancement Note: The Senior level implies significant autonomy and potential for influence. The growth opportunities are geared towards both individual expertise development and potential leadership within the design function, especially given the company's growth stage.

🌐 Work Environment

Office Type: The company offers a hybrid work environment. Employees can choose to work fully remotely or utilize the open office space in New York City. This provides flexibility for individuals based on their preferences and location.

Office Location(s): The primary office is located in New York City. While remote work is supported, the NYC office is available for those who prefer an in-person environment or for specific collaborative needs.

Workspace Context:

• Remote Flexibility: For remote employees, the environment is conducive to setting up a personalized, productive workspace from home.

• Collaborative NYC Office: The NYC office is designed to foster collaboration, likely equipped with tools and spaces that support team interaction, brainstorming, and hands-on design work.

• Technology Integration: Access to necessary design tools, software, and potentially hardware to support high-quality design output.

• Cross-functional Interaction: Opportunities to engage with Product Managers, Engineers, and other team members regularly, both remotely and in person.

Work Schedule: A standard full-time work schedule is expected, with flexibility provided to accommodate remote work and personal needs. The emphasis is on delivering high-quality work and meeting project deadlines, rather than strict adherence to set hours.

📝 Enhancement Note: The "Remote, or in-person in New York City" option provides significant flexibility. The mention of the NYC office being "open to you as much as you want" suggests a welcoming environment for those who choose to use it, reinforcing a culture that values employee choice.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter or hiring manager to assess overall fit, experience, and interest.

• Portfolio Review: A dedicated session where you will walk through your portfolio, presenting 1-2 key projects that best demonstrate your end-to-end ownership, complex data design skills, and design system contributions. Be prepared to discuss your process, challenges, and outcomes.

• Design Challenge/Exercise: You may be asked to complete a take-home design exercise or participate in a live design critique/problem-solving session focused on a relevant user scenario. This assesses your design thinking, problem-solving approach, and ability to articulate your rationale.

• Cross-functional Interviews: Meetings with Product Managers and Engineering leads to evaluate your collaboration style, technical understanding, and ability to communicate design effectively across disciplines.

• Final Interview: A conversation with a senior leader (e.g., Head of Product, CTO) to discuss strategic alignment, cultural fit, and long-term vision.

Portfolio Review Tips:

• Focus on Impact: For each project, clearly articulate the problem, your role, your process, the solutions you designed, and the measurable impact or outcomes achieved. Quantify results whenever possible.

• Showcase Data-Dense UX: Select projects that specifically highlight your ability to design complex, data-heavy interfaces and workflows. Explain how you made data legible and usable.

• Demonstrate Design System Contribution: Clearly illustrate your involvement in building or maintaining a design system, showcasing specific components, patterns, or documentation you created or improved.

• Explain Your Process: Be ready to discuss your research methods, decision-making rationale, and how you handled trade-offs and constraints.

• Tailor to Dispatch: Understand Dispatch's product and target users (financial advisors). Highlight how your skills and experience align with their specific needs and challenges.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with common workflows and challenges in wealth management and financial advising.

• Practice Problem Decomposition: Be ready to break down a complex problem into smaller, manageable parts and identify key user needs.

• Articulate Trade-offs: Be prepared to discuss design decisions and the trade-offs you made, justifying your choices based on user needs, technical feasibility, and business goals.

• Focus on Collaboration: If the challenge involves collaboration, demonstrate how you would work with PMs and engineers.

📝 Enhancement Note: The interview process is designed to thoroughly assess design craft, strategic thinking, collaboration skills, and domain relevance. The portfolio review is a critical component, requiring candidates to demonstrate specific types of experience.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable given industry trends and Ashby ATS usage), Sketch, Adobe Creative Suite (Photoshop, Illustrator), InVision, or similar industry-standard tools.

• User Research & Testing: Tools like UserTesting.com, Lookback, Maze, or internal methods for conducting and analyzing user feedback.

• Collaboration & Project Management: Jira, Asana, Trello, or similar platforms for tracking design tasks and project progress.

Analytics & Reporting:

• While not directly a designer's primary tool, familiarity with analytics platforms like Google Analytics, Mixpanel, or Amplitude can be beneficial for understanding user behavior and informing design iterations.

• Dashboarding tools might be used for reporting on design metrics or feature adoption. CRM & Automation:

• Not directly applicable to the core design role, but understanding how data flows through CRM systems or other enterprise tools might provide context for designing integrated workflows.

📝 Enhancement Note: The core tools will be design and prototyping software, with Figma being a strong contender. Familiarity with user research platforms and project management tools is also expected. Understanding the context of data flow within enterprise systems is a plus.

👥 Team Culture & Values

Operations Values:

• User Advocate: A fundamental value where the needs and experience of the financial advisor are paramount in all design decisions.

• Craftsmanship & Quality: A commitment to high-quality design output, paying attention to detail in spacing, hierarchy, interaction, and error states.

• Bias for Action & Speed: A culture that encourages moving quickly with high-quality output, driving decisions to closure efficiently.

• Proactive & Driven: Individuals are expected to be intrinsically motivated, identify important problems, and drive them forward independently.

• Collaborative & Low Ego: Emphasis on working closely with PMs and engineers, giving and receiving feedback constructively, and prioritizing team alignment over individual ego.

• Curiosity & Growth: A continuous drive to learn, stay updated on emerging technologies (like AI), and seek new tools and methods to improve workflows.

Collaboration Style:

• Tight-knit Cross-functional Teams: Designers work in lockstep with Product Managers and Engineers, fostering a shared understanding of goals and challenges.

• Direct & Empathetic Communication: Feedback is given and received with directness and care, assuming positive intent and maintaining composure.

• Workshop Facilitation: Potentially utilizing workshops to align stakeholders on user needs and design direction.

• Iterative Process: A collaborative approach involving frequent prototyping, feedback loops, and shared problem-solving.

📝 Enhancement Note: The values emphasize a blend of user focus, execution excellence, proactive problem-solving, and strong interpersonal collaboration, all within a fast-paced, growing tech environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Translating intricate, data-dense workflows and custodian rules into user-friendly interfaces for a demanding professional audience.

• Balancing New Features with Existing Workflows: Weaving new capabilities into the product architecture seamlessly, ensuring scalability and coherence without creating disparate experiences.

• Scaling Design Function: Contributing to the foundational structures, processes, and standards of a growing design team.

• Navigating Ambiguity: Operating effectively in a dynamic startup environment where requirements may evolve rapidly.

• Integrating AI: Designing effective AI-native surfaces and human-in-the-loop workflows that enhance user productivity and trust.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to refine skills in complex data visualization, workflow optimization, and AI-driven design.

• Product Strategy Contribution: Directly influence product direction and roadmap through design leadership.

• Mentorship & Leadership: Develop leadership capabilities by mentoring junior designers and shaping the design practice.

• Fintech Domain Expertise: Deepen knowledge of the wealth management industry, its regulations, and user needs.

• Design System Ownership: Gain extensive experience in building and scaling robust design systems.

• Exposure to Emerging Tech: Work with cutting-edge technologies like AI and contribute to their integration into enterprise software.

📝 Enhancement Note: The challenges highlight the core complexities of the role, particularly around data density and system integration. The growth opportunities are substantial, offering avenues for both technical and leadership development within a specialized domain.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you owned a complex product feature end-to-end. What were the biggest challenges, and how did you overcome them?" (Focus on your process, decision-making, and impact.)

• "How would you approach designing a new data visualization dashboard for financial advisors managing large client portfolios? What data points would be critical, and how would you ensure legibility?" (Demonstrate your data-dense UX skills and domain understanding.)

• "Tell me about a significant contribution you made to a design system. What was your role, and what was the impact on product consistency and development efficiency?" (Highlight your systems thinking and advocacy.) Company & Culture Questions:

• "What interests you about Dispatch and our mission to serve financial advisors?" (Research Dispatch's product and values.)

• "How do you typically collaborate with Product Managers and Engineers on a new feature? Describe a time you had a disagreement and how you resolved it." (Showcase your collaboration style and low-ego approach.)

• "How do you measure the success of your designs? Can you give an example of how you used data to iterate on a design?" (Emphasize your user advocacy and data-driven approach.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your specific role and responsibilities, your design process (discovery, research, ideation, prototyping, testing, iteration), the final solution, and the outcomes/impact.

• Highlight Data-Dense UX: Make sure at least one project clearly demonstrates your ability to design for complex data. Explain your approach to making information digestible and actionable.

• Showcase Design System Work: Dedicate time to presenting your design system contributions. Explain the "why" behind your decisions and how it benefited the product and team.

• Be Ready for Deep Dives: Anticipate questions about your design rationale, trade-offs, research findings, and how you handled constraints or feedback.

• Practice Your Delivery: Rehearse your presentation to ensure it flows well, stays within the allotted time, and effectively communicates your skills and experience.

📝 Enhancement Note: Preparation should focus on showcasing end-to-end ownership, data-density expertise, design system contributions, and collaborative problem-solving, all tailored to the fintech domain.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on Ashby.

• Tailor Your Resume: Ensure your resume highlights your 5+ years of experience, focusing on roles and achievements related to product design, UX, complex data interfaces, and design systems. Use keywords from the job description.

• Curate Your Portfolio: Select 2-3 of your strongest projects that best showcase end-to-end ownership, data-dense UX design, and design system contributions. Prepare a clear narrative for each, focusing on process, challenges, and measurable impact.

• Prepare for the Interview Process: Familiarize yourself with Dispatch's product, the fintech industry, and common challenges in wealth management. Practice articulating your design process and decision-making for potential interview questions and case studies.

• Research Dispatch's Culture: Understand their values (user advocate, bias for action, collaboration) and how your own approach aligns with them.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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