Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Ciklum

Location: Bulgaria

Job Type: Full time

Category: Product Design / UX/UI Design

Date Posted: 2026-05-11T11:08:29

Experience Level: 5-10 years

Remote Status: Remote OK

🚀 Role Summary

• Spearhead the design of visually compelling and user-centric interfaces for B2B & B2C SaaS products and mobile applications, leveraging advanced Figma capabilities.

• Drive the creation and maintenance of robust Design Systems to ensure consistency, scalability, and efficiency across all product touchpoints.

• Lead user research initiatives, including data gathering, analysis, and facilitation of workshops, to deeply understand user needs and inform design decisions.

• Produce comprehensive design artifacts such as screen maps, personas, customer journey maps, and wireframes to effectively communicate design solutions to stakeholders.

• Foster a collaborative environment by actively engaging with cross-functional teams, including product managers and developers, to translate user needs into technically feasible and aesthetically pleasing designs.

📝 Enhancement Note: This role is classified under Product Design, with a strong emphasis on UX/UI specialization. The "Senior" designation implies a significant level of autonomy, leadership potential, and the expectation to mentor junior team members, as well as contribute to pre-sales activities and process optimization within an Agile framework.

📈 Primary Responsibilities

• Design and deliver high-fidelity, user-friendly interfaces for complex B2B & B2C SaaS platforms and mobile applications, ensuring an intuitive and engaging user experience.

• Develop, implement, and maintain scalable design systems, ensuring adherence to brand guidelines and promoting design consistency across the product ecosystem.

• Conduct thorough user research, including interviews, surveys, and usability testing, to gather actionable insights and validate design hypotheses.

• Create detailed wireframes, user flows, prototypes, and interactive mockups to effectively visualize and communicate design concepts and interaction models.

• Collaborate closely with Product Managers and Engineering teams throughout the product development lifecycle, from ideation to launch, ensuring designs are technically feasible and meet business objectives.

• Actively participate in product discovery phases, contributing to feature definition, user story mapping, and problem-solving sessions.

• Present design solutions and rationale clearly and persuasively to clients and internal stakeholders, effectively advocating for user-centric design principles.

• Contribute to pre-sales activities by providing design expertise, estimating effort, and showcasing design capabilities to potential clients.

• Optimize design and development workflows, particularly within an Agile methodology, to enhance team efficiency and product delivery speed.

• Mentor and guide junior designers, sharing expertise, providing constructive feedback, and fostering a culture of continuous learning and skill development within the design team.

📝 Enhancement Note: The responsibilities highlight a blend of core UX/UI design execution, strategic product input, client-facing engagement, and team leadership. The emphasis on "ownership," "gathering data, analyzing, consulting," and "optimizing processes" suggests a proactive and strategic approach expected from a senior-level individual contributor.

🎓 Skills & Qualifications

Education: [While specific educational requirements are not listed, a Bachelor's or Master's degree in Design, Human-Computer Interaction, or a related field is typically expected for a Senior Product Designer role. Equivalent practical experience will also be considered.]

Experience: 5+ years of hands-on experience in UI/UX design, with a proven track record of delivering successful B2B/B2C SaaS products and mobile applications. Experience in product discovery and working within Agile development environments is essential.

Required Skills:

• UI/UX Design: Comprehensive understanding of user-centered design principles, methodologies, and best practices for web and mobile applications.

• Figma Proficiency: Expert-level skill in using Figma for wireframing, prototyping, high-fidelity UI design, and collaborative design workflows.

• Design Systems: Proven experience in creating, managing, and scaling design systems to ensure design consistency and efficiency.

• User Research: Demonstrated ability to plan and conduct various forms of user research, including user interviews, surveys, and usability testing.

• Wireframing & Prototyping: Strong skills in creating detailed wireframes, user flows, and interactive prototypes to communicate design concepts.

• Usability Testing: Experience in planning, executing, and analyzing usability tests to identify areas for design improvement.

• Product Discovery: Experience participating in and contributing to product discovery phases, including requirements gathering and ideation.

• Cross-functional Collaboration: Proven ability to work effectively with product managers, developers, and other stakeholders in a multidisciplinary team setting.

• English Fluency: Fluent spoken and written English for clear communication, client interaction, workshop facilitation, and design articulation.

Preferred Skills:

• Domain Experience: Experience in BFSI, Crypto, Retail, or iGaming industries.

• SaaS/Enterprise Focus: Specific experience designing for SaaS, B2B Enterprise systems, and B2C platforms.

• Platform Diversity: Experience designing for Web, mobile, and IoT platforms.

• AI Integration: A strong interest in and demonstrated use of AI tools in the design process.

• Workshop Facilitation: Experience leading and facilitating design thinking or user research workshops.

• Pre-Sales Experience: Involvement in pre-sales activities, including proposal contribution and client presentations.

• Frontend Development Knowledge: Familiarity with HTML, CSS, and JavaScript to facilitate better collaboration with development teams.

📝 Enhancement Note: The required skills list is extensive, emphasizing practical application and proficiency. The preference for domain-specific experience and AI integration suggests a forward-thinking client and a desire for specialized expertise. Knowledge of frontend technologies is a significant plus for seamless collaboration.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: Showcase 3-5 detailed case studies that demonstrate your end-to-end product design process, from problem definition to final solution.

• Problem-Solution-Outcome: Clearly articulate the business problem or user need, your design approach and rationale, and the measurable impact or outcome of your solutions.

• Figma Work: Include examples of wireframes, user flows, high-fidelity UI designs, and prototypes created in Figma.

• Design System Contribution: If applicable, highlight your involvement in creating or maintaining design systems, showcasing components and guidelines.

• User Research & Testing: Present artifacts from user research (e.g., personas, journey maps) and evidence of how usability testing informed your design decisions.

Process Documentation:

• Workflow Visualization: Demonstrate your ability to document and visualize complex workflows, user journeys, and interaction patterns.

• Design Process Explanation: Be prepared to articulate your personal design process, including how you gather requirements, iterate on designs, and collaborate with teams.

• Tool Proficiency Evidence: Implicitly showcase your proficiency with Figma and other relevant design tools through the quality and presentation of your portfolio work.

• Agile Process Integration: If possible, illustrate how your design process integrates with Agile development methodologies, highlighting collaboration points.

📝 Enhancement Note: A strong portfolio is critical for this role, acting as the primary demonstration of skills and experience. The emphasis should be on showcasing a well-defined, user-centric design process with clear evidence of impact and collaboration. The ability to articulate this process, especially within an Agile context, is paramount.

💵 Compensation & Benefits

Salary Range: Based on industry standards for Senior Product Designers with 5-10 years of experience in Bulgaria, and considering the remote nature of the role, the estimated annual salary range is between €40,000 - €65,000 (approximately 78,000 - 127,000 BGN). This range can vary based on the candidate's specific experience, portfolio, and interview performance.

Benefits:

• Performance-Based Reviews: Regular salary reviews to ensure compensation aligns with performance and market value.

• Professional Development: Access to a tailored education path, including full access to Udemy, certifications, and other learning resources.

• Corporate Events: Participation in webinars, offline parties, and meetups for networking and team building.

• Internal Mobility: Opportunities for career growth and movement within the company through an Internal Mobility Program.

• Paid Time Off: 25 paid days off per calendar year, comprising 20 business days of vacation and 5 undocumented sick leave days.

• Health Insurance: Comprehensive additional health insurance coverage.

• Multisport Card: A 100% company-covered Multisport card, with discounts available for family members, promoting employee well-being.

Working Hours: The standard working hours are 40 hours per week, aligning with typical full-time employment. While the role is remote, a commitment to meeting project deadlines and participating in scheduled team meetings and client calls is expected. Flexibility may be offered within the framework of project requirements.

📝 Enhancement Note: The salary estimation is based on general market data for senior design roles in Bulgaria and remote positions. Actual compensation will be determined by the hiring team. The benefits package is substantial, emphasizing professional growth and employee well-being, which are attractive to experienced professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Custom Product Engineering, IT Services. Ciklum operates at the intersection of software development, consulting, and digital transformation, supporting a diverse range of industries including BFSI, Crypto, Retail, and iGaming, as indicated by their client portfolio. This diverse industry exposure means operations professionals will encounter varied business challenges and technology stacks.

Company Size: Over 4,000 employees globally. This large size indicates a well-established organization with structured processes, ample resources, and diverse career opportunities, but also potential for bureaucracy. For a Senior Product Designer, this means opportunities to work on significant projects and collaborate with specialized teams.

Founded: [Founding date not provided in the input, but Ciklum has been operating for a significant period, expanding to Bulgaria in 2022.] The relatively recent expansion into Bulgaria suggests a dynamic and growing presence, with opportunities to shape local operations and culture.

Team Structure:

• Global and Local Presence: Ciklum has a global team of specialists, with a fast-growing team in Bulgaria. The Senior Product Designer will likely be part of a distributed team, collaborating with colleagues across different locations.

• Cross-Functional Teams: The role explicitly mentions working within cross-disciplinary teams, including product managers, developers, and other designers, indicating a collaborative and integrated approach to product development.

• Reporting Lines: While not explicitly defined, senior roles typically report to a Design Lead, Head of Product, or a similar management position, with potential for informal leadership and mentorship over junior team members.

Methodology:

• Agile Development: The team follows an Agile process, emphasizing iterative development, flexibility, and continuous improvement. This requires designers to be adaptable, responsive, and comfortable with change.

• User-Centric Design: A strong focus on the user is a core tenet, requiring designers to conduct research, gather feedback, and advocate for user needs throughout the product lifecycle.

• Data-Informed Decisions: The role involves gathering data, analyzing it, and consulting with stakeholders, indicating a data-driven approach to design and problem-solving.

Company Website: [Company URL provided as https://ialmme.fa.ocs.oraclecloud.com:443/hcmUI/CandidateExperience/ - this appears to be an HR system URL. A more direct company website like Ciklum.com would be more appropriate for candidate research.]

📝 Enhancement Note: Ciklum's operational model as a custom product engineering company means designers will work on varied client projects, requiring adaptability. The emphasis on Agile and user-centricity aligns with modern product development practices. The provided company URL is for their applicant tracking system, not their main corporate site, which candidates should be aware of for broader company research.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, signifying an individual contributor position with significant autonomy and responsibility. Senior designers are expected to lead design initiatives, mentor junior colleagues, and influence product strategy. They are key players in translating complex business requirements into user-friendly and impactful product experiences.

Reporting Structure: The Senior Product Designer will likely report to a Design Manager, Head of Product, or a similar senior leadership role within Ciklum or for a specific client project. They will collaborate extensively with Product Managers, Engineering Leads, and other cross-functional team members.

Operations Impact: The role has a direct impact on product success by ensuring user satisfaction, driving adoption, and contributing to key business metrics such as user engagement, conversion rates, and customer retention. By creating intuitive and effective interfaces, the Senior Product Designer directly contributes to the client's business objectives and revenue generation.

Growth Opportunities:

• Leadership Development: Opportunities to lead design projects, mentor junior designers, and potentially transition into a Design Lead or management role.

• Skill Specialization: Deepen expertise in specific areas like UX research, interaction design, design systems, or product strategy through project work and tailored learning paths.

• Industry Exposure: Gain experience across diverse industries (BFSI, Crypto, Retail, iGaming) and platform types (SaaS, mobile, IoT), broadening professional capabilities.

• Pre-Sales & Consulting: Develop skills in client interaction, proposal development, and strategic design consulting through participation in pre-sales activities.

• Continuous Learning: Access to extensive learning resources like Udemy and certifications to stay current with design trends and technologies.

📝 Enhancement Note: The Senior Product Designer role offers a clear path for growth, focusing on both technical expertise and leadership. The opportunity to impact client success directly and gain broad industry experience makes this a compelling role for career advancement in the product design field.

🌐 Work Environment

Office Type: The role is listed as "TELECOMMUTE" and "Remote OK," with the primary location specified as Bulgaria. This suggests a fully remote or hybrid work environment where employees can work from home or potentially a co-working space.

Office Location(s): While the role is remote, Ciklum has a presence in Bulgaria. Candidates based in Bulgaria may have the option to work from a Ciklum office location if available and desired, or work entirely remotely from any location within Bulgaria.

Workspace Context:

• Remote Autonomy: Expect a high degree of autonomy and self-management, common in remote roles. This requires strong self-discipline and effective communication to stay connected with the team.

• Digital Collaboration Tools: The work environment will heavily rely on digital collaboration tools for communication, project management, and design reviews (e.g., Slack, Teams, Jira, Figma).

• Cross-functional Interaction: Despite the remote nature, there will be frequent opportunities for interaction with product managers, developers, and other designers through video calls, online meetings, and collaborative design sessions.

Work Schedule: The standard working hours are 40 hours per week. While remote, adherence to team schedules for meetings, stand-ups, and client calls is crucial. The remote setup generally offers flexibility in terms of structuring the workday, provided project deadlines and collaboration needs are met.

📝 Enhancement Note: The remote-first nature of this role emphasizes the need for strong digital communication skills and self-motivation. Candidates should be comfortable working independently and leveraging technology to collaborate effectively with a distributed team.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely review your application and CV, focusing on relevant experience and portfolio.

• Portfolio Presentation: A key stage will involve presenting your portfolio to showcase your design process, key projects, and problem-solving skills. Be prepared to discuss your choices, rationale, and the impact of your work.

• Technical/Skills Assessment: You may be asked to complete a design challenge or a practical exercise, either live or as a take-home assignment, to assess your Figma skills, design thinking, and ability to solve specific problems.

• Cross-functional Interviews: Interviews with Product Managers and Developers to assess collaboration style, communication skills, and understanding of technical constraints.

• Cultural Fit Interview: Discussions to evaluate alignment with Ciklum's values (e.g., ownership, collaboration, continuous learning) and your ability to mentor and inspire others.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best demonstrate your skills relevant to SaaS, B2B/B2C products, and mobile applications.

• Tell a Story: For each project, clearly outline the problem, your role and process, the challenges faced, your design decisions, and the quantifiable outcomes or learnings.

• Highlight Figma Expertise: Showcase detailed examples of your Figma work, including intricate UI designs, interactive prototypes, and any contributions to design systems.

• Demonstrate User-Centricity: Emphasize how user research and testing informed your design. Include artifacts like personas, journey maps, and usability testing results.

• Keep it Concise: Aim for clarity and conciseness. Be prepared to walk through your portfolio efficiently, focusing on key details and impact.

Challenge Preparation:

• Understand the Brief: Carefully read and understand any design challenge requirements. Ask clarifying questions if needed.

• Time Management: Allocate your time effectively, balancing research, ideation, design, and presentation preparation.

• Process Over Perfection: Focus on demonstrating a strong design process and rationale, rather than solely on pixel-perfect execution within a limited timeframe.

• Articulate Rationale: Be ready to explain your design decisions clearly, referencing user needs, business goals, and design principles.

• Consider Technical Feasibility: Briefly touch upon how your design could be implemented, showing an understanding of development constraints.

📝 Enhancement Note: The interview process heavily emphasizes practical demonstration of skills through a portfolio and potential design challenges. Candidates should prepare to articulate their design thinking and process in detail, highlighting their ability to collaborate and deliver user-centric solutions within an Agile framework.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design tool for wireframing, UI design, prototyping, and collaboration. Proficiency is essential and will be heavily assessed.

• Design System Tools: Experience with tools or methodologies for creating and managing design systems (often integrated within Figma or via dedicated platforms).

• Prototyping Tools: While Figma offers robust prototyping, familiarity with other tools like InVision, Adobe XD, or similar may be beneficial.

Analytics & Reporting:

• User Research Platforms: Tools for conducting surveys, interviews, and usability testing (e.g., UserTesting.com, Maze, SurveyMonkey).

• Analytics Tools: Familiarity with how design impacts user behavior tracked by tools like Google Analytics, Mixpanel, or Amplitude, to understand the efficacy of designs.

CRM & Automation:

• Project Management Tools: Experience with Agile project management tools such as Jira, Trello, or Asana for tracking design tasks and collaborating with development teams.

• Collaboration Platforms: Tools like Slack or Microsoft Teams for daily communication and team interaction.

📝 Enhancement Note: Figma is explicitly mentioned as a core requirement. The role also implies a need for proficiency in tools that support user research, prototyping, design system management, and Agile project tracking. Understanding how design impacts user analytics is also a valuable asset.

👥 Team Culture & Values

Operations Values:

• Ownership: A strong sense of responsibility and acting as if you are a co-owner of the project, taking initiative and going the extra mile.

• User-Centricity: A deep empathy for users, focusing on understanding their needs and delivering exceptional user experiences.

• Collaboration: Valuing open communication, sharing thoughts, concerns, feedback, and advice to collectively polish solutions.

• Continuous Learning: Staying curious and hungry, keeping abreast of trends in design, technology, and user experience, and sharing knowledge.

• Efficiency & Optimization: Seeking ways to improve processes, bring maximum effect to workflows, and deliver solutions that are both effective and technically realistic.

Collaboration Style:

• Cross-Functional Integration: Actively engaging with Product Managers, Developers, and other designers in demos, brainstorms, and research sessions.

• Feedback Exchange: Encouraging and actively seeking feedback on designs and processes from all team members and stakeholders.

• Knowledge Sharing: Proactively sharing insights, best practices, and learnings with colleagues, including mentoring junior designers.

• Agile Adaptability: Working within an Agile framework means adapting to changing requirements and collaborating closely with development teams throughout sprints.

📝 Enhancement Note: Ciklum's culture emphasizes proactivity, user advocacy, and teamwork. A Senior Product Designer is expected to embody these values, driving projects forward, fostering a collaborative spirit, and contributing to a culture of continuous improvement and learning.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively navigating the inherent tension between creating ideal user experiences and meeting client business objectives and technical constraints.

• Managing Stakeholder Expectations: Aligning diverse stakeholder needs and feedback, particularly in pre-sales scenarios and client presentations, while advocating for user-centric solutions.

• Adapting to Diverse Projects: Quickly understanding and designing for new domains (BFSI, Crypto, Retail, iGaming) and platform types (SaaS, mobile, IoT) with varying user bases and technical requirements.

• Maintaining Design Consistency: Ensuring brand and UX consistency across multiple products or features, especially when working with different clients or within large, evolving systems.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to hone skills in areas like complex interaction design, advanced prototyping, and cutting-edge UX research methodologies.

• Industry Specialization: Deep dive into specific industry domains (e.g., FinTech, E-commerce) through client projects and targeted learning resources.

• Mentorship & Leadership: Develop leadership capabilities through mentoring junior designers and potentially leading design initiatives or small teams.

• Pre-Sales & Consulting Acumen: Gain experience in client-facing pre-sales activities, enhancing business development and strategic consulting skills.

• Technology Trends: Stay at the forefront of design and technology by exploring AI in design, new platform paradigms (like IoT), and evolving web/mobile technologies.

📝 Enhancement Note: The role presents significant growth opportunities by exposing the designer to complex challenges across various industries and technologies. The emphasis on continuous learning and potential leadership roles makes it attractive for ambitious design professionals.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex SaaS product you designed. What was the problem, your approach, and the outcome?" (Focus on process, Figma usage, and measurable impact.)

• "How do you approach building or maintaining a design system? What are the key considerations?" (Highlight your understanding of consistency, scalability, and collaboration.)

• "Walk me through a time you had to balance conflicting stakeholder feedback with user needs. How did you resolve it?" (Demonstrate negotiation, empathy, and user advocacy.)

• "How do you integrate user research and usability testing into your design process? Can you share an example where it significantly changed your design?" (Showcase your user-centric methodology.)

Company & Culture Questions:

• "What interests you about Ciklum and this specific role?" (Research Ciklum's mission, values, and recent projects.)

• "How do you embody the value of 'ownership' in your work?" (Provide specific examples of initiative and accountability.)

• "How do you approach mentoring junior designers or sharing your knowledge with a team?" (Showcase your collaborative and leadership potential.)

• "What are your thoughts on the role of AI in product design?" (Reflect on the desire for AI integration mentioned in the job description.)

Portfolio Presentation Strategy:

• Structure is Key: Organize your presentation logically: Introduction, Problem, Your Role & Process, Design Solution (showcasing Figma work, user flows, prototypes), Challenges, Outcomes/Impact, and Learnings.

• Show, Don't Just Tell: Use visuals effectively. Walk through your Figma designs and prototypes to demonstrate interactions and user journeys.

• Quantify Impact: Where possible, use metrics (e.g., conversion rate increase, task completion time reduction, user satisfaction scores) to demonstrate the value of your design work.

• Be Ready for Deep Dives: Anticipate questions about specific design decisions, technical constraints, and alternative approaches you considered.

• Enthusiasm and Clarity: Present with confidence and clarity, conveying your passion for design and problem-solving.

📝 Enhancement Note: Preparation should focus on articulating a strong, user-centric design process, demonstrating proficiency with Figma and design systems, and showcasing the ability to collaborate effectively within an Agile environment. Highlighting experience in diverse industries and a proactive approach to learning will be beneficial.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on the Ciklum careers portal.

• Tailor Your Resume: Highlight experience in B2B/B2C SaaS, mobile applications, Figma, design systems, and user research. Use keywords from the job description such as "UI/UX Design," "Product Discovery," and "Agile Methodology."

• Curate Your Portfolio: Select your strongest 3-5 case studies that showcase end-to-end design process, Figma expertise, and measurable impact. Ensure clear articulation of problems, solutions, and outcomes.

• Prepare Your Presentation: Practice walking through your portfolio with a focus on clarity, demonstrating your design thinking, and quantifying results. Be ready to discuss your process and rationale.

• Research Ciklum: Understand the company's mission, values, and the industries it serves. Prepare thoughtful questions about the role, team, and company culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.