Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Aidn

Location: Oslo, Norway / Bergen, Norway / Remote (Norway)

Job Type: Full-Time

Category: Product Design / UX/UI Design

Date Posted: August 7, 2026

Experience Level: Senior (8+ years)

Remote Status: Hybrid/Remote Eligible (within Norway)

🚀 Role Summary

• Drive the user experience strategy for core product navigation and information architecture, ensuring seamless user journeys across a complex healthcare platform.

• Lead the design of personalized user experiences, tailoring information delivery based on role, context, and user behavior to enhance efficiency for healthcare professionals.

• Champion user-centered design principles, conducting rigorous research and testing to inform iterative improvements and maintain high usability standards.

• Integrate and experiment with cutting-edge AI and agentic tools to automate workflows, enhance design processes, and deliver genuine user value.

• Collaborate closely with cross-functional teams, including Product Management and Engineering, to translate user needs and business objectives into intuitive and impactful design solutions.

📝 Enhancement Note: This role is positioned as a Senior Product Designer with a focus on foundational product elements like navigation and information architecture, indicating a significant impact on the overall user experience and a need for strategic design thinking. The emphasis on AI integration suggests a forward-thinking company embracing new technologies.

📈 Primary Responsibilities

• Lead the strategic design and evolution of navigation structures and information architecture across Aidn's comprehensive Electronic Health Record (EHR) platform.

• Develop and implement personalized user experiences that ensure the right information is accessible to the right healthcare professional at the right time.

• Create user-centered, accessible designs that adhere to Aidn's established design system and product principles, ensuring consistency and quality.

• Conduct user research, including site visits and direct observation, to gather insights and validate design decisions with real users.

• Prototype and test design solutions, working iteratively with engineering teams to bring concepts to life and ensure successful implementation.

• Clearly communicate design decisions and rationale to a diverse range of stakeholders, including product teams, leadership, and end-users.

• Actively explore and integrate AI and agentic tools into the design workflow to enhance efficiency, automate tasks, and drive innovation.

• Contribute to the continuous improvement of Aidn's design processes and methodologies, sharing knowledge and best practices within the design organization.

• Collaborate within a "Trio" structure (Design Lead, Product Manager, Tech Lead) to ensure product viability, desirability, and value.

📝 Enhancement Note: The responsibilities emphasize ownership of critical product areas (navigation, IA, personalization) and a deep commitment to user research, aligning with a senior-level contribution. The explicit mention of AI integration points to a need for candidates comfortable with emerging technologies.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio and demonstrated experience in product, UX, UI, service, or digital design are paramount.

Experience: 8+ years of progressive experience in design roles, with a proven track record of delivering impactful user experiences.

Required Skills:

• 8+ years of comprehensive design experience (Product, UX, UI, Service, Digital Design).

• Proven expertise in Information Architecture, including structuring or restructuring navigation and IA for complex products and specialized systems.

• Demonstrated experience in designing adaptive and personalized products that cater to different user roles, contexts, and behaviors.

• Regular and proficient use of AI tools in design and research workflows.

• Strong user-centered design skills encompassing research, usability testing, and iterative design processes.

• Excellent communication and presentation skills, with the ability to articulate complex design concepts simply to diverse audiences.

• Experience working within a cross-functional "Trio" (Product, Tech, Design) model.

• Familiarity with design systems and their application in building consistent user experiences.

• Understanding of accessibility standards and best practices in design. Preferred Skills:

• Experience working in SaaS (Software as a Service) environments.

• Experience in high-paced product development settings.

• Familiarity with the healthcare, welfare services, or Norwegian municipal systems domains.

• Experience with content design principles.

📝 Enhancement Note: The requirement for 8+ years of experience and specific expertise in Information Architecture and personalization, along with regular AI tool usage, firmly places this role at a senior level. The preference for SaaS and healthcare experience suggests a desire for candidates who can quickly adapt to the industry context.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 in-depth case studies demonstrating your expertise in designing complex information architectures, navigation systems, or personalized user experiences.

• Clearly articulate the problem, your process, your role, the solutions you designed, and the measurable outcomes or impact achieved.

• Highlight your experience with user research methodologies and how insights were translated into design decisions.

• Demonstrate your ability to work with and contribute to design systems, including examples of UI design and interaction patterns.

• Include examples of how you have incorporated AI tools or automation into your design process, showcasing tangible benefits or efficiencies gained. Process Documentation:

• Be prepared to discuss your approach to user research, including methods for gathering insights from end-users in their natural environment (e.g., home care, municipal offices).

• Articulate your methodology for structuring and evolving information architecture and navigation within a large, evolving product.

• Explain your process for designing personalized features and how you ensure relevance and accuracy for diverse user groups.

• Describe your collaboration process with product managers and engineers, detailing how you ensure design quality and alignment throughout the development lifecycle.

• Be ready to discuss your experience with prototyping tools and techniques for testing and iterating on design solutions.

📝 Enhancement Note: Given the senior nature of the role and the focus on core product architecture, the portfolio should emphasize strategic thinking, process rigor, and demonstrable impact. The explicit mention of AI integration necessitates showcasing how candidates leverage these tools.

💵 Compensation & Benefits

Salary Range: 975,000 – 1,145,000 NOK per year.

Benefits:

• 6 weeks of annual vacation, providing ample opportunity for rest and rejuvenation.

• Flexible working hours and location, supporting a healthy work-life balance.

• Employee stock option program, offering a stake in the company's growth and success.

• Comprehensive pension and insurance plans for long-term financial security.

• Full pay during parental leave, supporting employees during significant life events.

• Approximately 20 travel days per year for team days, industry events, and user visits, fostering collaboration and domain understanding.

Working Hours: The role implies a standard full-time work week, likely around 40 hours, with flexibility in scheduling.

📝 Enhancement Note: The provided salary range is specific and competitive for a senior design role in Norway. The benefits package is generous, reflecting a focus on employee well-being and long-term commitment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Health Technology / Software as a Service (SaaS) focused on municipal healthcare services in Norway.

Company Size: Aidn is transitioning from a startup to an industry leader, with a current design organization of 26 designers. This indicates a growing, dynamic environment with established processes but still retaining startup agility.

Founded: Aidn is building its company from the ground up, implying a culture of innovation, ownership, and rapid development.

Team Structure:

• The design team consists of 26 experienced designers specializing in service design, UI design, content design, product design, and design systems.

• Each product team operates with a "Trio": a Product Manager, Tech Lead, and Design Lead, fostering close collaboration and shared ownership.

• Dedicated support functions include Content Designers, a Design System team, Product Operations, Data Analysts, and in-house medical professionals.

• This structure ensures cross-functional alignment and access to specialized expertise. Methodology:

• Aidn emphasizes a deeply user-centered approach, with designers frequently visiting users in their work environments (nursing homes, municipal offices) to understand real-world usage and challenges.

• The company prioritizes learning from real use early and often, moving beyond mockups to validated solutions.

• Design decisions are informed by user research, data analysis, and domain expertise.

• AI is integrated as a core tool for design and research, with an emphasis on responsible and value-driven application.

Company Website: https://aidn.teamtailor.com (Note: This is the careers page; the primary company website is likely aidn.jp or similar, though not explicitly provided in input)

📝 Enhancement Note: Aidn's culture is characterized by a strong commitment to design excellence, user empathy, and innovation, particularly through AI. The company's growth trajectory suggests opportunities for individuals who thrive in evolving environments.

📈 Career & Growth Analysis

Operations Career Level: This role is designated as "Senior," requiring 8+ years of experience and the ability to own complex, cross-cutting design problems. It signifies a position of significant influence and expertise within the design organization.

Reporting Structure: The Senior Product Designer will likely report to a Head of Design or Design Director, working within a specific product team's "Trio" structure, with the Design Lead of that Trio being a key collaborator and mentor.

Operations Impact: The Senior Product Designer will have a direct and visible impact on how healthcare professionals across Norway perform their daily tasks. The focus on navigation and information architecture means shaping the core user experience of a critical tool, directly influencing efficiency, stress levels, and the quality of care provided.

Growth Opportunities:

• Leadership in Specialization: Become the recognized expert in navigation, information architecture, and AI integration within the design organization, potentially mentoring other designers.

• Cross-Functional Leadership: Grow influence within product teams and across the organization by driving strategic design initiatives and advocating for user needs.

• AI Innovation: Play a key role in defining and implementing advanced AI applications within the design process, contributing to Aidn's position as an innovator.

• Domain Expertise: Deepen understanding of the Norwegian municipal healthcare sector, becoming a valuable asset in shaping future product development.

• Career Progression: Potential pathways to Lead Product Designer, Design Manager, or Principal Designer roles as the company continues to scale.

📝 Enhancement Note: The role offers substantial growth potential, not just in terms of individual contribution but also in leadership and specialized expertise, particularly in the burgeoning field of AI in design.

🌐 Work Environment

Office Type: Aidn offers a hybrid work model, with physical office locations in Oslo and Bergen, Norway. This allows for in-person collaboration and team days while supporting remote work flexibility.

Office Location(s):

• Oslo: Bernt Ankers gate 19, 0183 Oslo

• Bergen: Rådhusgaten 4, 5014 Bergen

These locations are likely well-equipped to support collaborative work and provide a professional atmosphere.

Workspace Context:

• The environment encourages close collaboration within product "Trios" and across the broader design organization of 26 designers.

• Access to modern design tools and technology, including a robust design system and AI capabilities, will be available.

• Opportunities for in-person interaction through team days and user visits (approx. 20 travel days/year) will foster a strong sense of community and shared purpose.

• The company culture values trust and ownership, suggesting an environment where designers are empowered to take initiative.

Work Schedule: Flexible working hours are offered, allowing employees to manage their schedules effectively while ensuring alignment with team needs and project deadlines. This flexibility is crucial for accommodating research visits and collaborative sessions.

📝 Enhancement Note: The hybrid model and flexible hours cater to modern work preferences, while the physical office locations and travel days ensure opportunities for in-person connection and immersive user research.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV/LinkedIn and portfolio to assess alignment with core requirements and experience.

• Portfolio Presentation & Discussion: Candidates will likely present 1-2 key case studies from their portfolio, focusing on their process, role, impact, and problem-solving approach. This is where IA, personalization, AI integration, and user research will be heavily scrutinized.

• Technical/Design Deep Dive: Discussions around design principles, information architecture strategies, personalization techniques, accessibility, and the use of AI in design. Expect scenario-based questions.

• Cross-Functional Collaboration: Interviews with members of a product "Trio" (Product Manager, Tech Lead) to assess collaboration style, communication skills, and ability to work effectively in a team.

• Cultural Fit: Conversations to gauge alignment with Aidn's values, such as user focus, pragmatism, comfort with ambiguity, and proactive problem-solving.

• Final Round: Potential interviews with senior leadership or hiring managers to finalize the decision.

Portfolio Review Tips:

• Focus on Impact: Clearly articulate the "so what?" of your designs. Quantify outcomes (e.g., improved task completion time, reduced error rates, increased user satisfaction) whenever possible.

• Show, Don't Just Tell: Use visuals, wireframes, prototypes, and user flow diagrams to illustrate your design process and solutions.

• Highlight IA & Personalization: Dedicate significant attention to case studies showcasing your work in structuring complex information, designing intuitive navigation, and creating adaptive user experiences.

• Demonstrate AI Integration: Showcase specific examples of how you've used AI tools to improve your workflow, research, or design output. Explain the value it added.

• Tell a Story: Structure your case studies as narratives, guiding the reviewer through the problem, your thought process, and the successful resolution.

• Be Prepared for AI Questions: Understand current trends in AI for design and be ready to discuss your perspective on its role in user experience.

Challenge Preparation:

• Candidates may be given a small design challenge or asked to critique an existing product's IA or navigation.

• Prepare to discuss how you would approach a specific design problem related to navigation, information architecture, or personalization within a healthcare context.

• Practice articulating your design rationale clearly and concisely, as if presenting to a cross-functional team.

📝 Enhancement Note: The interview process is designed to thoroughly assess both technical design skills and collaborative capabilities, with a particular emphasis on the candidate's strategic approach to IA, personalization, and AI integration.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable, as it's an industry standard for collaborative design), Sketch, Adobe Creative Suite.

• User Research & Testing: Tools like UserTesting.com, Maze, Hotjar, or in-house solutions for qualitative and quantitative feedback.

• AI & Agentic Tools: Expect exploration and use of various AI-powered design assistants, research analysis tools, and potentially generative design platforms. Specific tools will depend on Aidn's internal adoption.

• Design Systems: Familiarity with managing and contributing to design systems is essential.

Analytics & Reporting:

• Tools for tracking user behavior and product performance (e.g., Google Analytics, Amplitude, Mixpanel, or internal dashboards).

• Data visualization tools to communicate insights effectively. CRM & Automation:

• While not a primary focus for a designer, understanding how CRM systems (e.g., Salesforce) and automation platforms impact the user journey and data collection can be beneficial.

• Familiarity with project management tools like Jira, Asana, or Trello for team collaboration.

📝 Enhancement Note: The tech stack emphasizes modern, collaborative design tools, with a significant and forward-looking emphasis on AI and agentic tools for design and workflow optimization.

👥 Team Culture & Values

Operations Values:

• User Obsession: A deep commitment to understanding and serving the needs of healthcare professionals and municipal staff. This translates to frequent user visits and data-driven decision-making.

• Excellence & Craft: A dedication to high-quality design, evident in the company's awards and focus on usability.

• Collaboration & Ownership: Working effectively in cross-functional teams ("Trios") with a high degree of autonomy and responsibility.

• Innovation & Adaptability: Embracing new technologies like AI and being comfortable navigating a rapidly evolving product and market.

• Pragmatism & Solution-Orientation: Focusing on practical, effective solutions that address real-world problems.

Collaboration Style:

• Integrated Teams: Designers work closely within "Trios" with Product Managers and Tech Leads, ensuring alignment from concept to delivery.

• Cross-Functional Partnerships: Collaboration extends to Design System teams, Product Operations, Data Analysts, and medical professionals.

• Open Communication: Emphasis on clear, simple communication of design decisions to a broad range of stakeholders.

• Feedback Culture: An environment that likely encourages constructive feedback to drive continuous improvement in design and processes.

📝 Enhancement Note: Aidn's culture is built on a foundation of user empathy, design quality, and collaborative innovation, with a strong emphasis on empowering individuals and teams to drive impactful outcomes.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of IA & Navigation: Evolving a large, established product's IA and navigation to serve diverse user needs without disrupting existing workflows is a significant challenge.

• Balancing Personalization: Designing effective personalization that is genuinely helpful without becoming overwhelming or intrusive for users in high-stress environments.

• Integrating AI Responsibly: Identifying and implementing AI features that provide genuine user value and efficiency gains, while managing potential risks and ethical considerations.

• Domain Specificity: Quickly gaining a deep understanding of the nuanced workflows and terminology within Norwegian municipal healthcare.

• Cross-Team Dependencies: Ensuring design consistency and seamless user experience across multiple product areas and teams.

Learning & Development Opportunities:

• AI in Design Specialization: Opportunity to become a leader in applying AI tools and agentic workflows to product design.

• Information Architecture Expertise: Deepen skills in structuring and managing complex information ecosystems for large-scale applications.

• Healthcare Tech Domain Mastery: Gain invaluable experience in a critical and growing sector.

• Mentorship & Leadership: Grow into a senior design leader, mentoring junior designers and influencing product strategy.

• Industry Engagement: Participation in team days and travel offers exposure to industry trends and networking opportunities.

📝 Enhancement Note: The challenges presented are inherent to senior roles in growing tech companies, offering significant opportunities for skill development and career advancement, particularly in the areas of AI and complex system design.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you restructured the information architecture or navigation of a complex product. What was your process, what were the challenges, and what was the outcome?"

• "How do you approach designing personalized user experiences? Can you provide an example where personalization significantly improved user efficiency or satisfaction?"

• "How have you incorporated AI tools into your design process? What were the benefits, and what are your thoughts on the future of AI in product design?"

• "Walk us through a user research project you led. How did you recruit participants, what methods did you use, and how did the insights inform your design decisions?" Company & Culture Questions:

• "What interests you specifically about Aidn and our mission in healthcare technology?"

• "How do you contribute to a collaborative design team and work effectively within a cross-functional 'Trio'?"

• "How do you ensure your designs are accessible and cater to a diverse range of users, especially in a professional context like healthcare?"

• "Given our focus on AI, what are your ethical considerations when designing with AI-powered features?" Portfolio Presentation Strategy:

• Structure: Begin with a brief overview of your career and then dive into 1-2 detailed case studies. For each case study:

  • Context: Briefly introduce the company and the problem you were solving.
  • Your Role: Clearly define your responsibilities and contributions.
  • Process: Detail your research, ideation, prototyping, and testing methods. Use visuals extensively.
  • Solution: Showcase the final designs and explain the key features.
  • Impact: Quantify the results and discuss lessons learned.

• AI Integration: Explicitly point out where and how you used AI tools in your process and the value they delivered.

• IA & Personalization Focus: Ensure your chosen case studies strongly demonstrate your capabilities in these areas.

• Engagement: Be prepared for questions about your decisions, alternatives you considered, and how you would approach similar challenges in the future.

📝 Enhancement Note: Preparation should focus on articulating strategic design thinking, demonstrating a deep understanding of IA and personalization, and showcasing practical, value-driven application of AI in design.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application: Upload your CV or share your LinkedIn profile through the provided link.

• Curate your Portfolio: Ensure your portfolio prominently features 2-3 in-depth case studies demonstrating your expertise in information architecture, navigation design, personalization, and AI integration. Highlight measurable outcomes and your specific contributions.

• Tailor your Resume: Emphasize keywords related to Product Design, UX/UI, Information Architecture, SaaS, AI tools, user research, and stakeholder communication. Quantify achievements where possible.

• Prepare your Narrative: Be ready to articulate what specifically made you curious about this role and Aidn's mission, and how your skills align with the requirements, especially concerning AI and complex product challenges.

• Research Aidn: Familiarize yourself with Aidn's product, mission, and company culture by reviewing their website, handbook, and any available case studies. Understand their position in the Norwegian municipal healthcare market.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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