Senior Product Design Manager

📍 Job Overview

Job Title: Senior Product Design Manager

Company: Epicor Software Corporation

Location: Herndon, Virginia, United States / Lehi, Utah, United States

Job Type: Full-Time

Category: Product Design Management / GTM Operations (Design Strategy)

Date Posted: May 28, 2026

Experience Level: 10+ Years

🚀 Role Summary

• Lead and mentor a team of design managers and senior individual contributors to elevate design strategy and execution across multiple product domains.

• Drive organizational design strategy, talent development, and foster design excellence at scale within a B2B SaaS environment.

• Connect design initiatives directly to measurable business outcomes, including revenue, retention, and operational efficiency.

• Partner closely with Product, Engineering, and executive leadership to define and evolve the design operating model and growth trajectory.

• Cultivate a strong design culture, reinforcing core values, best practices, and quality standards across the organization.

📝 Enhancement Note: While the title is "Senior Product Design Manager," the responsibilities heavily lean into operationalizing design at an organizational level, making it highly relevant to GTM operations roles that focus on strategy, process, and cross-functional alignment. The emphasis on "operating models," "organizational strategy," and "connecting design outcomes to business impact" positions this role as a strategic operations leader within the design function.

📈 Primary Responsibilities

• Team Leadership & Development: Lead, mentor, and develop design managers and senior individual contributors, focusing on building leadership capabilities and enhancing overall team performance across diverse product areas.

• Talent Strategy Execution: Define and implement robust talent strategies, including strategic hiring plans, capability development programs, succession planning, and clear career pathway frameworks for design professionals.

• Organizational Design Strategy: Collaborate with design and executive leadership to shape and execute the overarching design organizational strategy, ensuring alignment of design priorities with critical business objectives and revenue goals.

• Cultural Stewardship: Establish and champion cultural standards for the design organization, actively reinforcing core values, defining operating principles, and upholding rigorous quality expectations for design output.

• Cross-Functional Alignment: Foster enterprise-level collaboration and integrated workflows across Design, Product Management, Engineering, and other key business stakeholders to ensure seamless alignment of priorities and successful delivery of GTM initiatives.

• Strategic Problem Solving: Proactively identify and address strategic challenges impacting design teams, such as resource capacity, process consistency, and alignment with evolving business direction, ensuring operational efficiency.

• Design Quality & Impact Communication: Drive high standards of design quality and consistency across the organization while crafting compelling executive narratives that clearly articulate the strategic impact and value proposition of design to the business.

📝 Enhancement Note: The responsibilities highlight a significant focus on operationalizing design processes, managing teams, and demonstrating business impact, which are core tenets of GTM and Revenue Operations roles. The emphasis on "organizational strategy," "operating models," and "connecting design outcomes to business outcomes" suggests a need for strategic planning and execution capabilities typically found in senior operations leadership.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Design, HCI, Computer Science, Business, or a related field; Master's degree preferred.

• Operations Context: A strong understanding of business operations, GTM strategies, and how design functions within a larger enterprise software ecosystem is crucial.

Experience:

• 10+ years of progressive experience in product design, with a substantial focus on leading and scaling design functions.

• 4+ years in people leadership roles, specifically managing design managers or multi-team design functions within enterprise or B2B SaaS environments.

Required Skills:

• People Leadership & Management: Demonstrated ability to lead, mentor, and develop managers and individual contributors, fostering a high-performance culture.

• Strategic Planning & Execution: Ability to define and execute organizational strategy, connect design initiatives to business outcomes, and influence executive-level decisions.

• Design Systems & Operational Excellence: Deep expertise in design systems, operational efficiency, and scaling design practices across distributed teams and diverse geographies.

• AI Fluency (Organizational Level): Understanding of how AI impacts team structures, workflows, quality standards, and product development within a design organization.

• Executive Communication & Influence: Exceptional ability to present, influence, and shape strategic decisions with senior leadership