Senior Multimedia Design Manager

📍 Job Overview

Job Title: Senior Multimedia Design Manager

Company: Tencent (Level Infinite)

Location: Shenzhen, China

Job Type: Full time

Category: Creative & Media / Art & Design Management

Date Posted: 2026-08-04

Experience Level: Mid-Senior Level (implied by "Senior" title and 4+ years experience)

Remote Status: On-site

🚀 Role Summary

• Oversee the end-to-end production and quality control of multimedia assets for international game studios, ensuring alignment with brand standards and promotional requirements.

• Manage internal design teams and coordinate external vendor resources to optimize asset delivery timelines and cost-effectiveness.

• Drive business development initiatives to expand service offerings across multiple game titles and development studios within the Tencent ecosystem.

• Establish and refine production pipelines, quality standards, and collaborative workflows to enhance team efficiency and consistency in asset creation.

• Act as a key liaison between overseas studios, publishing teams, and internal design resources, facilitating clear communication and project alignment.

📝 Enhancement Note: This role sits within Level Infinite, Tencent's international gaming brand, indicating a focus on global market operations and cross-cultural collaboration. The emphasis on "3A" titles suggests a need for high-quality, polished creative output.

📈 Primary Responsibilities

• Project Liaison & Asset Management:

  • Interface with overseas game studios and publishing teams to gather requirements for co-development and promotional assets.
  • Develop and manage asset production schedules, ensuring timely delivery and adherence to project milestones.
  • Review and approve design proposals, providing constructive feedback to maintain brand integrity and campaign effectiveness.
  • Implement comprehensive quality control measures throughout the asset creation lifecycle.

• Internal & External Design Resource Coordination:

  • Manage the daily output of the in-house design team, including task allocation, progress tracking, and performance evaluations.
  • Foster team development and capability enhancement within the internal design group.
  • Select and manage external vendors and freelancers, negotiating contracts, controlling costs, and ensuring delivery standards are met.

• Business Development & Service Expansion:

  • Proactively identify and pursue opportunities to extend design services to additional studios and product lines.
  • Participate in business development discussions and contribute to proposal development for new service engagements.
  • Cultivate strong relationships with internal and external stakeholders to foster growth and collaboration.

• Process & Standards Development:

  • Streamline and optimize multimedia asset production pipelines, identifying bottlenecks and implementing efficiency improvements.

  • Develop and document reusable quality standards, review mechanisms, and collaborative workflows.

  • Drive continuous improvement initiatives to enhance team efficiency, output consistency, and overall creative quality.

  • Explore and integrate AI design tools and AI Agent applications into production workflows to boost efficiency.

📝 Enhancement Note: The responsibilities highlight a blend of creative leadership, project management, and strategic business development, typical of senior roles in game development operations. The requirement to manage both in-house and external resources points to a need for strong vendor management and negotiation skills.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Graphic Design, Multimedia Arts, Project Management, Marketing, or a related field, or equivalent practical experience. Experience:

• Minimum of 4 years of experience in art project management or creative project management within the gaming industry.

• Proven experience managing projects for 3A console/PC or mobile games, with a strong understanding of platform-specific asset specifications and production workflows.

• Demonstrated experience in leading and managing creative teams, including task delegation, performance monitoring, and skill development.

• Experience in coordinating and managing external vendors or freelancers for creative production. Required Skills:

• Project Management: Proven ability to manage complex multimedia projects from conception to delivery, including scope definition, scheduling, resource allocation, and risk management.

• Creative Direction & Quality Control: Strong understanding of 3D, video, and graphic design principles, with the ability to critically assess asset quality and ensure alignment with brand guidelines and project objectives.

• Cross-functional Communication: Excellent verbal and written communication skills, with the ability to effectively liaise with diverse teams across different departments and geographical locations.

• English Proficiency: Fluent English communication skills are essential for leading meetings with overseas studios, writing documentation, and collaborating with international teams.

• Stakeholder Management: Adept at building and maintaining relationships with internal teams (studios, publishing) and external partners (vendors), ensuring clear communication and alignment.

• Workflow Optimization: Experience in identifying inefficiencies and implementing process improvements within creative production pipelines.

• Results Orientation: A strong focus on achieving measurable outcomes, with clear standards for asset quality and delivery timelines.

• Proactive Problem-Solving: Ability to identify project ambiguities, drive consensus, and develop solutions independently without constant supervision.

Preferred Skills:

• International Experience: Overseas study or work experience, providing cultural insight and adaptability.

• Business Development: Experience in identifying new business opportunities, client management, and contributing to sales/partnership proposals.

• AI Design Tools: Familiarity with AI design tools and their application in creative production pipelines and AI Agent integration.

• Game Industry Passion: A genuine interest and passion for video games, demonstrating an understanding of the gaming market and player expectations.

📝 Enhancement Note: The requirement for English as a working language is critical given the international scope of Level Infinite. The emphasis on proactive problem-solving and driving consensus suggests a need for an individual who can navigate ambiguity and lead initiatives with minimal oversight.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a portfolio demonstrating successful management of multimedia asset production for at least two 3A console/PC or mobile game titles.

• Include examples of diverse asset types (e.g., trailers, gameplay videos, social media graphics, character art, promotional key art) managed throughout their lifecycle.

• Detail the scope of projects managed, including team size (in-house and external), budget oversight, and key deliverables.

• Highlight contributions to process improvements or workflow optimizations that led to tangible efficiency gains or quality enhancements.

• Demonstrate a clear understanding of brand consistency and quality standards applied across different platforms and campaigns. Process Documentation:

• Provide examples of process documentation related to asset request, review, and approval workflows.

• Illustrate how quality assurance and feedback loops were integrated into the production process.

• Showcase any standardized templates or checklists used for asset production and quality control.

• Detail methods used for tracking project progress, managing timelines, and reporting on key performance indicators (KPIs) related to asset delivery.

📝 Enhancement Note: Candidates should be prepared to present detailed case studies within their portfolio that illustrate their project management capabilities, creative judgment, and ability to drive efficiency in asset production. Emphasis should be placed on demonstrating how they managed complex workflows and ensured high-quality output for demanding 3A titles.

💵 Compensation & Benefits

Salary Range:

• Estimated Range: ¥400,000 - ¥700,000 CNY per annum.

• Methodology: This estimate is based on industry benchmarks for Senior Multimedia Design Managers in major tech hubs like Shenzhen, China, factoring in Tencent's market position, the seniority of the role (4+ years experience, management responsibilities), and the specific demands of the gaming industry. Given Tencent's status as a major global tech company, salaries are expected to be competitive within the Chinese market, potentially at the higher end for experienced professionals. Specific compensation will depend on the candidate's exact experience, negotiation skills, and performance during the interview process.

Benefits:

• Comprehensive medical, dental, and vision insurance.

• Performance-based bonuses and potential stock options/grants.

• Generous paid time off (PTO), including vacation days, sick leave, and public holidays.

• Professional development opportunities, including training programs, workshops, and conference attendance.

• Employee assistance programs and wellness initiatives.

• Access to Tencent's extensive internal resources and employee perks.

• Potential for international travel and cross-cultural collaboration. Working Hours:

• Standard full-time hours, typically 40 hours per week.

• Occasional overtime may be required to meet project deadlines or support global team schedules, especially given the multi-time zone collaboration.

• Flexibility may be offered based on team and project needs, but the role is primarily on-site.

📝 Enhancement Note: The salary estimate is a broad range reflecting the seniority and responsibilities. Actual compensation will be determined by Tencent's internal compensation structure and the candidate's qualifications. The benefits package is expected to be robust, aligning with industry standards for large technology firms.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (Gaming, Entertainment, Social Media)

Company Size: Large Enterprise (Tencent is one of the world's largest technology companies, with over 100,000 employees globally). Level Infinite operates as a significant international division.

Founded: Tencent was founded in 1998. Level Infinite was established more recently to focus on global gaming operations. This history provides a foundation of stability and innovation.

Team Structure:

• The role reports into a leadership position within the Level Infinite creative or marketing operations team.

• The Senior Multimedia Design Manager will lead a team of in-house designers and manage relationships with external design vendors.

• Close collaboration is expected with international game studios, global marketing teams, product management, and potentially legal and compliance departments.

• The structure likely involves cross-functional pods or project teams focused on specific game titles or marketing campaigns. Methodology:

• Data-Driven Decision Making: Emphasis on using performance data from asset campaigns to inform future creative strategies and optimize production.

• Agile & Iterative Processes: Employing flexible workflows to adapt to evolving project requirements and market feedback, especially in the fast-paced gaming industry.

• Quality-First Approach: A strong commitment to producing high-quality, polished creative assets that meet global standards.

• Collaborative Innovation: Fostering an environment where ideas are shared openly, and creative solutions are developed collectively.

Company Website: https://www.tencent.com/, https://www.levelinfinite.com/

📝 Enhancement Note: Working within Tencent means being part of a massive, globally recognized tech conglomerate with a strong culture of innovation and a deep understanding of the digital landscape. Level Infinite specifically focuses on the global gaming market, implying a dynamic, fast-paced, and internationally oriented work environment.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Management role, indicating significant responsibility for leading teams, managing projects, and contributing to strategic operational decisions within the creative and marketing domain. It's a key leadership position within the multimedia production pipeline.

Reporting Structure: The Senior Multimedia Design Manager will likely report to a Director or VP level executive overseeing creative operations, marketing, or publishing for Level Infinite's international portfolio. They will manage a team of designers and potentially art leads.

Operations Impact: The role directly impacts the success of game launches and ongoing marketing campaigns by ensuring high-quality, on-time delivery of visual assets. This has a direct correlation with player acquisition, engagement, and brand perception in global markets. Effective asset management and production efficiency can significantly reduce costs and accelerate go-to-market strategies.

Growth Opportunities:

• Leadership Advancement: Potential to move into Director-level roles overseeing larger creative departments or broader marketing operations functions within Level Infinite or Tencent.

• Specialization: Deepen expertise in specific areas such as 3D asset pipelines, video production management, or AI-driven creative workflows.

• Cross-Functional Mobility: Opportunity to transition into roles in product management, global marketing strategy, or business development within the gaming sector.

• Global Exposure: Continued opportunities to work on high-profile international game titles and collaborate with diverse global teams.

• Mentorship: Potential to mentor junior designers and project managers, developing leadership skills.

📝 Enhancement Note: This role offers a clear path for career progression within a major gaming publisher, with opportunities to grow into higher-level leadership positions or specialize in cutting-edge areas like AI in creative production. The global nature of the role provides exposure to diverse markets and challenges.

🌐 Work Environment

Office Type: The role is on-site in Shenzhen, China, implying a modern office environment typical of large technology companies. This likely includes collaborative workspaces, meeting rooms, and potentially dedicated creative studios or labs.

Office Location(s): Shenzhen, Guangdong Province, China. This is a major technology and innovation hub in China, offering a vibrant professional environment.

Workspace Context:

• Collaborative Environment: Expect a dynamic workspace designed to foster collaboration among designers, project managers, and cross-functional teams.

• Tools & Technology: Access to industry-standard design software, hardware, and potentially advanced creative technology, including AI tools.

• Team Interaction: Regular interaction with internal design teams, international project stakeholders, and potentially studio representatives. The environment will necessitate strong communication and interpersonal skills.

• Global Connectivity: While on-site, the work involves constant communication with teams in different time zones, requiring effective remote collaboration tools and practices.

Work Schedule: Primarily a standard 40-hour work week, but the nature of global game development and marketing means flexibility and occasional extended hours may be necessary to align with international partners or meet critical launch deadlines.

📝 Enhancement Note: The on-site requirement in Shenzhen suggests a structured work environment with opportunities for in-person collaboration, which is crucial for creative team management and stakeholder alignment. However, the global nature of the role means candidates must be comfortable with asynchronous communication and managing relationships across different time zones.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: HR or recruiter call to assess basic qualifications, experience, and cultural fit.

2. Hiring Manager Interview: In-depth discussion with the hiring manager focusing on project management experience, creative leadership, team management, and understanding of the gaming industry. Expect questions about past projects and problem-solving approaches.

3. Portfolio Review & Case Study: Presentation of a curated portfolio showcasing relevant projects. Candidates may be asked to walk through specific case studies, detailing their role, challenges, solutions, and outcomes. This is a critical stage for assessing creative judgment and project execution.

4. Team/Cross-functional Interviews: Meetings with potential team members and key stakeholders from other departments (e.g., marketing, game development) to evaluate collaboration skills, communication style, and ability to integrate into the team.

5. Final Interview: Potential interview with a senior leader to discuss strategic alignment, long-term vision, and overall fit for the company and role.

Portfolio Review Tips:

• Curate Strategically: Select projects that best demonstrate your experience managing multimedia assets for 3A games, highlighting your leadership and problem-solving skills.

• Quantify Achievements: Whenever possible, use data and metrics to showcase the impact of your work (e.g., improved delivery times, cost savings, campaign performance metrics influenced by asset quality).

• Tell a Story: For each project, clearly articulate the brief, your role, the challenges faced, the solutions implemented, and the successful outcomes. Focus on your decision-making process.

• Highlight Process: Explain the workflows, tools, and quality control measures you employed. Showcase your ability to manage both internal teams and external vendors.

• Address Global Context: If possible, include examples that demonstrate your ability to manage assets for different international markets or your experience working with global teams.

Challenge Preparation:

• Case Study Simulation: Be prepared for a hypothetical scenario where you might need to manage a challenging asset production request, a difficult vendor relationship, or a tight deadline. Think through your strategic approach.

• Process Improvement Ideas: Consider how you would optimize existing workflows or introduce new methodologies to improve efficiency and quality within a creative production pipeline.

• Communication Scenarios: Practice articulating your ideas clearly and concisely, especially when explaining complex creative concepts or project management strategies to diverse audiences.

📝 Enhancement Note: The portfolio review is paramount for this role. Candidates should prepare a concise yet comprehensive presentation that clearly articulates their experience in managing high-stakes creative projects within the gaming industry. Demonstrating a strategic approach to problem-solving and process optimization will be key.

🛠 Tools & Technology Stack

Primary Tools:

• Project Management Software: Jira, Asana, Trello, Monday.com, or similar platforms for task tracking, scheduling, and workflow management.

• Creative Suite: Adobe Creative Cloud (Photoshop, Illustrator, After Effects, Premiere Pro, Animate) is essential for understanding asset capabilities and quality.

• 3D Software: Familiarity with the capabilities and common outputs of 3D software like Maya, 3ds Max, Blender, ZBrush is beneficial for assessing 3D asset quality and pipeline requirements.

• Collaboration Tools: Slack, Microsoft Teams, Zoom for real-time communication and virtual meetings.

• Asset Management Systems: Experience with digital asset management (DAM) systems for organizing, storing, and distributing creative assets.

Analytics & Reporting:

• Performance Tracking Tools: Understanding of how to interpret analytics from platforms like YouTube, Twitch, social media, and ad networks to evaluate asset performance.

• Reporting Dashboards: Experience with tools like Tableau, Power BI, or in-house reporting systems to visualize asset production status, KPIs, and campaign results.

CRM & Automation:

• While not a direct CRM role, understanding how marketing assets integrate with CRM and marketing automation platforms (e.g., Salesforce Marketing Cloud, HubSpot) is advantageous for ensuring assets serve their intended purpose in customer journeys.

• AI Design Tools: Familiarity with emerging AI tools for content generation, asset editing, or workflow automation (e.g., Midjourney, Stable Diffusion, AI-powered editing software).

📝 Enhancement Note: While the manager may not be hands-on with all design tools, a strong understanding of their capabilities and limitations is crucial for effective project management and quality assessment. Proficiency in project management and collaboration tools is non-negotiable. Awareness of AI tools is becoming increasingly important for efficiency.

👥 Team Culture & Values

Operations Values:

• Excellence in Execution: A commitment to delivering high-quality creative assets on time and within budget, meeting or exceeding global standards.

• Data-Informed Creativity: Using performance metrics and player feedback to guide creative decisions and optimize asset effectiveness.

• Collaborative Spirit: Fostering an environment of open communication, mutual respect, and shared problem-solving across diverse teams and time zones.

• Innovation & Adaptability: Embracing new technologies and methodologies, particularly AI, to continuously improve creative processes and stay ahead in the dynamic gaming market.

• Ownership & Accountability: Taking responsibility for project outcomes, driving initiatives forward, and proactively addressing challenges.

Collaboration Style:

• Cross-functional Integration: Seamlessly working with international studios, publishing teams, marketing, and potentially product development to ensure cohesive creative strategies.

• Constructive Feedback Culture: Encouraging a culture where feedback is given and received constructively, aiming for continuous improvement of both assets and processes.

• Knowledge Sharing: Promoting the sharing of best practices, learnings, and insights across internal teams and external partners to elevate overall creative output.

• Proactive Communication: Maintaining transparency and providing regular updates to all stakeholders, especially when managing projects across different regions and time zones.

📝 Enhancement Note: The culture likely emphasizes high performance, innovation, and global collaboration, reflecting Tencent's status and Level Infinite's international focus. Candidates should demonstrate an ability to thrive in a fast-paced, results-oriented environment that values both creative excellence and operational efficiency.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Global Stakeholders: Effectively communicating and aligning diverse teams across multiple time zones, cultures, and languages to ensure project cohesion.

• Maintaining Brand Consistency: Ensuring a unified brand message and visual identity across a wide range of assets for different games and global markets.

• Balancing Quality and Speed: Meeting demanding deadlines for game launches and promotional campaigns without compromising the high quality expected for 3A titles.

• Integrating New Technologies: Staying abreast of and effectively integrating emerging technologies like AI into established production pipelines, managing potential resistance to change.

• Vendor Performance Management: Consistently ensuring external vendors meet quality, cost, and timeline expectations.

Learning & Development Opportunities:

• Advanced Creative Management: Deepen expertise in managing complex multimedia production pipelines for AAA games.

• AI in Creative Operations: Gain hands-on experience and leadership in leveraging AI tools for content generation, optimization, and workflow automation.

• Global Marketing Strategy: Develop a deeper understanding of international game marketing strategies and player engagement tactics across diverse markets.

• Leadership Development: Enhance skills in team leadership, cross-cultural management, and strategic business development within a global tech company.

• Industry Exposure: Attend industry conferences and events relevant to game development, creative production, and marketing.

📝 Enhancement Note: This role presents significant challenges related to global coordination and rapid technological integration, but these challenges are directly tied to substantial growth opportunities in leadership and cutting-edge creative operations.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to managing a global multimedia asset production pipeline for a AAA game launch. How do you ensure alignment across multiple international teams and stakeholders?"

  • Preparation: Focus on your project management methodologies, communication strategies for global teams, and how you handle cross-cultural nuances. Use examples of past projects.

• "How would you handle a situation where an external vendor consistently fails to meet quality standards or deadlines? What steps would you take to rectify the situation?"

  • Preparation: Outline your vendor management process, including initial vetting, contract management, performance monitoring, and escalation procedures. Emphasize your problem-solving and negotiation skills.

• "Imagine we need to create a series of promotional videos for a new game, but our in-house team is at capacity. How would you leverage external resources while maintaining brand consistency and quality?"

  • Preparation: Discuss your process for selecting and briefing external agencies/freelancers, managing their work, and integrating their output with internal efforts. Highlight your quality control mechanisms. Company & Culture Questions:

• "What interests you specifically about working for Tencent and Level Infinite, and how do you see your skills contributing to our mission of bringing fun, authentic gaming experiences to players worldwide?"

  • Preparation: Research Tencent's recent gaming portfolio, Level Infinite's brand identity, and their stated goals. Connect your experience to their objectives.

• "Describe a time you had to influence stakeholders with differing opinions or priorities. How did you build consensus and move forward?"

  • Preparation: Prepare an example demonstrating your communication, negotiation, and stakeholder management skills, showcasing your ability to drive alignment.

• "How do you stay updated on the latest trends in multimedia design, game development, and AI tools relevant to creative production?"

  • Preparation: Be ready to discuss industry publications, conferences, online courses, or personal projects you engage with to maintain your knowledge base. Portfolio Presentation Strategy:

• Structure is Key: Organize your portfolio logically, perhaps by project type, game title, or by demonstrating specific skills (e.g., project management, vendor management, process improvement).

• Focus on Impact: For each project, clearly articulate the challenge, your role, the solutions you implemented, and the measurable results or impact. Use numbers where possible (e.g., "reduced turnaround time by 15%", "managed assets for a campaign that reached X million players").

• Showcase Process: Explain the workflow, tools, and quality control steps you used. This is crucial for demonstrating your operational understanding.

• Highlight Management Skills: Emphasize your leadership in managing teams (in-house and external), coordinating efforts, and driving projects to completion.

• Be Concise and Engaging: Practice your presentation to be clear, energetic, and within a reasonable timeframe. Be prepared to answer detailed questions about your work.

📝 Enhancement Note: Candidates should prepare to articulate their strategic thinking, leadership capabilities, and deep understanding of the creative production lifecycle within the gaming context. Demonstrating a proactive, results-oriented approach and comfort with global collaboration will be critical.

📌 Application Steps

To apply for this Senior Multimedia Design Manager position:

• Submit your application through the Tencent Careers portal via the provided Workday link.

• Portfolio Customization: Tailor your resume and cover letter to highlight your 4+ years of experience in game industry art/creative project management, specifically mentioning 3A titles and international scope if applicable.

• Resume Optimization: Ensure your resume clearly outlines your experience in managing both in-house and external design resources, your proficiency in English for professional communication, and your understanding of 3D, video, and graphic design workflows. Use keywords such as "Project Management," "Creative Direction," "Vendor Management," "Asset Production," and "Workflow Optimization."

• Portfolio Preparation: Curate a strong portfolio showcasing relevant multimedia projects, with detailed case studies emphasizing your management approach, problem-solving skills, and the impact of your work. Be ready to present this effectively during the interview process.

• Company Research: Thoroughly research Tencent and Level Infinite's current game portfolio, their global strategies, and their company culture to articulate your understanding and enthusiasm during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.