Senior Information Architect / UX Lead

📍 Job Overview

Job Title: Senior Information Architect / UX Lead

Company: Jobgether (for a partner company)

Location: Canada

Job Type: Full-time Contract

Category: UX / Information Architecture / Digital Strategy

Date Posted: 2026-08-12

Experience Level: Senior (8+ years required, AI suggests 10+ years)

Remote Status: Fully Remote

🚀 Role Summary

• Lead the strategic development and execution of information architecture (IA) for a large-scale, complex, multi-site and multi-brand public web ecosystem, focusing on enhancing user experience and content findability.

• Drive the redesign of navigation structures, taxonomies, content hierarchies, metadata, and site structures to significantly improve usability and digital discoverability across diverse audience segments.

• Champion user-centered design principles and accessibility standards (WCAG 2.2 AA) throughout the experience architecture, ensuring inclusive and intuitive digital interactions.

• Facilitate cross-functional collaboration and stakeholder alignment, translating complex user needs, business requirements, and technical constraints into actionable IA and UX recommendations.

• Play a pivotal role in major digital modernization initiatives, including website redesigns and CMS re-platforming projects, ensuring seamless integration of IA strategy with technical implementation.

📝 Enhancement Note: The AI experience level suggests "10+" years, which is a more conservative estimate than the stated "8+ years" in the job description. This implies the partner company may prioritize candidates with more extensive experience, especially if they have a strong track record in digital modernization and complex web ecosystems.

📈 Primary Responsibilities

• Spearhead the information architecture strategy for a complex, multi-site and multi-brand public web ecosystem, ensuring consistency and coherence across all digital touchpoints.

• Conduct thorough assessments and redesigns of navigation systems, taxonomies, content hierarchies, metadata schemas, and overall site structures to optimize user flow and content accessibility.

• Develop and map key user journeys, identifying critical friction points and proposing innovative solutions to create simpler, more intuitive, and efficient user experiences.

• Design and facilitate discovery workshops with stakeholders and end-users to gather comprehensive insights, align on strategic priorities, and translate diverse perspectives into concrete, actionable IA recommendations.

• Forge strong partnerships with content strategists to ensure seamless alignment between information architecture, taxonomy, metadata, content models, and content structuring strategies.

• Collaborate closely with UX/UI designers to inform the development of responsive templates, reusable components, and integrated design system experiences, ensuring a unified visual and functional language.

• Translate findings from user research, defined business requirements, and articulated user needs into clear experience principles, robust IA recommendations, and strategic design direction.

• Actively champion and integrate accessibility (WCAG 2.2 AA) and inclusive design principles into all aspects of the experience architecture, ensuring equitable access for all users.

• Work synergistically with technical architects and CMS specialists to validate the feasibility and effective implementation of proposed information architecture and experience models within existing or new platforms.

• Contribute significantly to major website redesign initiatives, CMS re-platforming projects, and broader digital modernization programs, driving best practices in IA and UX.

• Articulate complex IA and UX concepts with clarity and precision to both technical and non-technical stakeholders, fostering alignment and consensus across diverse teams.

📝 Enhancement Note: The responsibilities emphasize leading strategy and execution within a large, complex digital environment. This suggests a need for strong strategic thinking, hands-on design skills, and exceptional stakeholder management capabilities, particularly in navigating the nuances of public sector or similarly large organizations.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Information Science, Computer Science, Graphic Design, or a related field is typically expected for senior IA/UX roles.

Experience: 8+ years of professional experience in User Experience (UX), Information Architecture (IA), or a closely related field, with a demonstrated history of leading IA for large-scale, content-rich websites (hundreds or thousands of pages).

Required Skills:

• Proven experience leading information architecture for large, content-rich websites (hundreds or thousands of pages).

• Demonstrated success working across multi-site and/or multi-brand digital ecosystems.

• Expertise in taxonomy design, navigation strategies, content hierarchy definition, metadata schema development, and content modeling.

• Proficient in user journey mapping and identifying UX friction points.

• Experience conducting user research, facilitating discovery activities, and leading stakeholder workshops.

• Strong understanding of accessibility standards, specifically WCAG 2.2 AA compliance.

• Experience collaborating with UX/UI designers on design systems, reusable components, and responsive web experiences.

• Ability to effectively bridge user needs, business requirements, content strategy, and technical implementation challenges.

• Exceptional communication, facilitation, collaboration, and stakeholder management skills. Preferred Skills:

• Experience within government, public sector, higher education, financial services, or similarly complex organizational structures.

• Specific experience modernizing a large government or public-sector web ecosystem involving multiple websites or brands.

• Familiarity with various Content Management Systems (CMS) and their impact on IA.

• Understanding of SEO principles as they relate to IA and content findability.

• Experience with prototyping and wireframing tools to articulate IA concepts.

📝 Enhancement Note: The "Requirements" section strongly emphasizes experience with large, content-rich, multi-site/multi-brand ecosystems and digital modernization. Candidates should be prepared to showcase projects that clearly demonstrate these specific capabilities, moving beyond general UX experience to highlight specialized IA leadership.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase 2-3 relevant projects that clearly demonstrate leadership in Information Architecture for large-scale, content-rich websites.

• For each project, clearly define your specific role, the approximate scale (number of sites, number of pages), and the primary CMS or platform involved.

• Highlight projects involving multi-site and/or multi-brand digital ecosystems to align with the role's core requirements.

• Include examples of how you've improved findability, usability, and navigation through IA strategies.

• Demonstrate your understanding of how IA integrates with content strategy and technical implementation. Process Documentation:

• Provide examples of your approach to user research and stakeholder discovery workshops, including methodologies and deliverables.

• Illustrate your process for developing taxonomies, content hierarchies, and metadata schemas.

• Showcase how you translate research and requirements into actionable IA recommendations and design direction.

• Include examples of how you've collaborated with UX/UI designers and technical teams to ensure feasibility and implementation.

• Demonstrate your approach to ensuring accessibility (WCAG 2.2 AA) and inclusive design within your IA work.

📝 Enhancement Note: The explicit request for "2-3 relevant projects" with specific details on scale, role, and CMS underscores the importance of a well-curated portfolio. Candidates should prioritize projects that directly map to the "large-scale, content-rich," "multi-site/multi-brand," and "digital modernization" aspects of the role.

💵 Compensation & Benefits

Salary Range: CAD $75–$95 per hour (approximately $146,250 - $185,250 annually, assuming a 37.5-hour work week).

Benefits:

• Fully remote position, allowing work from anywhere in Canada.

• Opportunity to lead UX and information architecture strategy for a major digital modernization initiative.

• High level of ownership and influence over the structure and usability of large public-facing digital experiences.

• Opportunity to work on complex multi-site and multi-brand environments serving diverse audiences.

• Collaboration with multidisciplinary teams across UX/UI, content strategy, design systems, CMS, and technical architecture.

• Contribution to significant improvements in accessibility, inclusive design, and overall digital experiences at a large scale.

• Exposure to enterprise-level website redesign, CMS modernization, and complex information architecture challenges.

Working Hours: Approximately 40 hours per week, with flexibility inherent in a remote contract role.

📝 Enhancement Note: The salary range is provided as a contract hourly rate. Candidates should factor in their own overhead (benefits, taxes, equipment) when evaluating this compensation. The AI-generated annual estimate assumes a standard full-time work week.

🎯 Team & Company Context

🏢 Company Culture

Industry: The partner company operates within a sector that requires complex digital ecosystems, likely public sector, government, higher education, or financial services, given the emphasis on large-scale, multi-site public web ecosystems and WCAG compliance. This suggests a culture that values process, compliance, and broad user impact.

Company Size: While not explicitly stated for the partner company, the scope of the project (large-scale digital modernization, multi-site ecosystem) implies an organization with significant digital infrastructure and likely a substantial internal team or multiple external agencies involved.

Founded: Not specified for the partner company, but the nature of the initiative suggests a well-established entity undertaking significant digital transformation.

Team Structure:

• The role will involve close collaboration with UX/UI designers, content strategists, design system specialists, CMS experts, and technical architects.

• This indicates a multidisciplinary, project-based team structure common in large digital transformation efforts.

• The Senior IA/UX Lead will likely report to a Digital Program Manager, Head of UX, or similar senior leadership role overseeing the modernization initiative. Methodology:

• Emphasis on user-centered design, data-driven insights, and agile methodologies for iterative development.

• Strong focus on process optimization, content findability, and accessibility standards (WCAG 2.2 AA).

• Collaborative approach to problem-solving, with regular stakeholder facilitation and cross-functional alignment sessions.

Company Website: The hiring company is Jobgether (jobgether.com), which uses an AI-powered matching process. The partner company's website is not directly provided but can be inferred from the job description's context.

📝 Enhancement Note: The "partner company" context is crucial. Jobgether acts as a facilitator, using AI for initial matching. The actual company culture and specific team dynamics will be with the end client. The description strongly points towards a large, potentially bureaucratic, but impactful organization undergoing significant digital change.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level individual contributor role, leading IA and UX strategy for a critical, large-scale project. It offers significant strategic influence and hands-on design opportunities, moving beyond execution to direct strategy setting.

Reporting Structure: The role will likely report to a senior program or product lead within the digital modernization initiative. Collaboration will be broad, engaging with teams across design, content, and technology.

Operations Impact: The role has a direct and substantial impact on the usability, findability, and accessibility of public-facing digital assets that serve a large user base. Success here directly contributes to improved citizen engagement, information access, and overall digital service delivery for the organization.

Growth Opportunities:

• Deepen expertise in complex, multi-site IA and digital modernization within a large-scale, potentially public sector environment.

• Develop advanced stakeholder facilitation and strategic alignment skills across diverse teams and organizational levels.

• Gain experience in leading IA for major CMS re-platforming and digital transformation programs.

• Potential to influence future digital strategy and architecture decisions for the organization.

• Opportunity to build a strong portfolio demonstrating leadership in significant digital initiatives.

📝 Enhancement Note: This role is positioned as a leadership opportunity within a specific project, offering significant impact and skill development. Growth beyond this contract would likely involve similar senior IA/UX roles, potentially moving into management or specialized consulting within large digital transformation spaces.

🌐 Work Environment

Office Type: This is a fully remote role, meaning there is no central office requirement for daily work.

Office Location(s): The role is open to candidates located anywhere within Canada. Potential for travel within Canada is mentioned, suggesting occasional on-site meetings or workshops may be required for specific project phases or stakeholder engagements.

Workspace Context:

• Remote work environment necessitates strong self-discipline, time management, and effective virtual communication tools.

• Collaboration will primarily occur through digital platforms (video conferencing, chat, project management tools).

• The role requires a dedicated home office setup conducive to focused work and virtual meetings.

• Access to company-provided collaboration tools and potentially project-specific software will be essential.

Work Schedule: Approximately 40 hours per week. As a contract role, there may be some flexibility in daily scheduling, but core availability for meetings and collaboration during standard business hours (likely aligned with Canadian time zones) will be expected.

📝 Enhancement Note: The "potential travel within the country" is a key detail for remote candidates. While the role is fully remote, occasional travel should be factored into availability and willingness.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening (Jobgether AI): AI-powered matching against core requirements.

• Recruiter Screen: A quick review by a Jobgether recruiter to assess basic fit and logistics.

• Hiring Manager/Team Interview: In-depth discussion focusing on IA strategy, experience with large-scale projects, stakeholder management, and problem-solving approaches. Expect scenario-based questions.

• Portfolio Review & Presentation: Candidates will likely present 2-3 key projects from their portfolio, detailing their role, project scope, challenges, solutions, and outcomes. This is a critical stage.

• Technical/Skills Assessment (Potential): May involve a take-home assignment or a more detailed discussion on IA methodologies, accessibility, or CMS implications.

• Final Interview/Offer: With senior leadership or the core project team to confirm fit and extend an offer.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 projects that most directly align with "large-scale, content-rich, multi-site/multi-brand" and "digital modernization."

• Define Your Role Clearly: Be explicit about your contributions as a Senior IA/UX Lead, not just a team member.

• Quantify Impact: Wherever possible, use metrics to demonstrate improvements in usability, findability, engagement, or accessibility.

• Showcase Process: Explain your IA methodology, research, and stakeholder engagement processes.

• Address WCAG 2.2 AA: Explicitly discuss how you incorporated accessibility into your designs and IA.

• CMS & Scale: Clearly state the CMS used and the scale (number of pages/sites) for each project.

Challenge Preparation:

• Scenario-Based Questions: Prepare for questions like: "How would you approach redesigning the navigation for a government portal with thousands of pages and diverse user groups?" or "Describe a time you had to align conflicting stakeholder requirements for an IA project."

• IA Principles: Be ready to discuss core IA concepts, taxonomy best practices, and content modeling.

• Accessibility: Prepare to articulate your understanding of WCAG 2.2 AA and how to implement it.

• Digital Modernization: Understand the challenges and strategies involved in large-scale digital transformation projects.

📝 Enhancement Note: The portfolio review is paramount. Candidates should prepare a compelling narrative for each selected project, explicitly linking their work to the requirements of this Senior IA/UX Lead role. The AI process at Jobgether means initial screening is efficient, so the human-led stages will be where deeper evaluation occurs.

🛠 Tools & Technology Stack

Primary Tools:

• Information Architecture Tools: Miro, Mural, Lucidchart, OmniGraffle, or similar for diagramming, flowcharts, sitemaps, and user journey maps.

• Prototyping/Wireframing: Figma, Sketch, Adobe XD, Axure RP for creating wireframes and interactive prototypes to visualize IA concepts.

• User Research Tools: SurveyMonkey, Typeform, UserTesting.com, Maze, Hotjar for conducting surveys, usability tests, and gathering user feedback.

• Collaboration Platforms: Slack, Microsoft Teams, Zoom, Google Workspace for communication and virtual collaboration.

• Project Management: Jira, Asana, Trello, Monday.com for tracking tasks and project progress.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics for understanding user behavior, traffic patterns, and content performance.

• Reporting Tools: Tableau, Power BI, Looker Studio (Google Data Studio) for creating dashboards and reports on UX metrics.

CRM & Automation: While not a primary focus for this IA role, familiarity with how CRM data or marketing automation platforms might influence user journeys or content personalization could be beneficial.

📝 Enhancement Note: While the job description doesn't list specific tools, the nature of the role and industry implies proficiency with standard UX/IA design and collaboration software. Experience with web analytics tools is crucial for understanding user behavior and measuring IA effectiveness.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs, ensuring intuitive and accessible digital experiences.

• Data-Driven Decision Making: Utilizing user research, analytics, and stakeholder feedback to inform IA strategies and design choices.

• Collaboration & Partnership: Working effectively across diverse teams (UX/UI, Content, Technical) to achieve shared goals.

• Excellence & Quality: Striving for high standards in design, accessibility, and implementation, especially within complex, large-scale systems.

• Continuous Improvement: Embracing iterative design and learning from user interactions and feedback to refine digital experiences.

Collaboration Style:

• Cross-Functional Integration: Actively engaging with UX/UI designers, content strategists, technical architects, and CMS specialists to ensure holistic digital solutions.

• Facilitative Leadership: Guiding discussions and workshops to achieve consensus and drive strategic alignment among stakeholders with potentially differing priorities.

• Transparent Communication: Clearly articulating IA rationale, design decisions, and project progress to all relevant parties.

• Constructive Feedback: Open to receiving and providing feedback to foster a culture of continuous learning and improvement within the project team.

📝 Enhancement Note: The emphasis on "public web ecosystem" and "WCAG 2.2 AA" strongly suggests a culture that prioritizes inclusivity, accessibility, and broad public service impact. Collaboration will be key to navigating the complexities of a large organization.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Multi-Site Ecosystems: Managing IA across numerous interconnected websites, each with potentially unique audiences and content needs, presents significant organizational and technical challenges.

• Stakeholder Alignment: Facilitating consensus among diverse stakeholders (e.g., different departments, content owners, technical teams) with varying priorities and perspectives.

• Legacy Systems & Technical Constraints: Integrating modern IA strategies with existing, potentially outdated CMS platforms or technical infrastructure.

• Balancing User Needs with Business/Technical Requirements: Finding optimal solutions that satisfy user experience goals, business objectives, and technical feasibility.

• Ensuring Consistent Accessibility: Maintaining WCAG 2.2 AA compliance across a vast and evolving digital footprint.

Learning & Development Opportunities:

• Advanced IA Strategy: Deepen expertise in designing and implementing IA for large-scale, complex digital platforms.

• Digital Modernization Leadership: Gain hands-on experience leading IA within major CMS re-platforming and digital transformation initiatives.

• Public Sector/Complex Organization Dynamics: Develop nuanced skills in navigating and influencing within large, often bureaucratic, organizational structures.

• Accessibility Expertise: Become a go-to expert for accessibility in information architecture and UX strategy.

• Cross-Functional Synergy: Enhance collaboration and communication skills by working closely with diverse technical and creative teams.

📝 Enhancement Note: The challenges are inherent to the scale and nature of the project. Candidates should frame these challenges as opportunities for strategic problem-solving and skill enhancement, demonstrating resilience and a proactive approach to overcoming obstacles.

💡 Interview Preparation

Strategy Questions:

• "How would you approach defining the information architecture for a large government website serving citizens with varying technical literacy and diverse needs?" (Focus on your methodology, user research, and prioritization)

• "Describe a time you had to reconcile conflicting requirements from multiple stakeholders regarding site navigation or content structure. What was your approach and the outcome?" (Highlight facilitation, negotiation, and compromise skills)

• "Walk me through your process for ensuring WCAG 2.2 AA compliance is integrated into the information architecture from the outset of a project." (Demonstrate practical application of accessibility principles)

• "What are the key considerations when designing IA for a multi-brand digital ecosystem, and how do you maintain consistency while allowing for brand differentiation?" (Showcase understanding of brand architecture and user experience across brands) Company & Culture Questions:

• "What interests you most about working on a large-scale digital modernization initiative within the public sector (or similar complex industry)?" (Connect your motivations to the role's impact and challenges)

• "How do you ensure effective collaboration and communication with UX/UI designers, content strategists, and technical teams in a remote environment?" (Discuss your remote collaboration strategies and preferred tools)

• "What do you see as the biggest challenges in information architecture today, and how do you stay current with best practices and emerging trends?" (Show your industry awareness and commitment to continuous learning) Portfolio Presentation Strategy:

• Storytelling: Frame each project as a narrative: the challenge, your role and approach, the solutions implemented, and the measurable outcomes.

• Visuals: Use clear, concise visuals (sitemaps, wireframes, user flows) to illustrate your IA concepts and decisions.

• Focus on IA: While UX is involved, keep the spotlight on your information architecture contributions – navigation, structure, taxonomy, content hierarchy, metadata.

• Quantify Impact: Present data-driven results where possible (e.g., improved search success rates, reduced bounce rates on key pages, increased content engagement).

• Address Constraints: Discuss any technical or business constraints you navigated and how you adapted your IA strategy accordingly.

📝 Enhancement Note: The interview process will heavily scrutinize your ability to articulate complex IA strategies and demonstrate leadership in large-scale projects. A well-rehearsed portfolio presentation that directly addresses the job requirements is critical for success.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Jobgether link.

• Tailor your resume: Highlight your experience with large-scale websites, multi-site/multi-brand ecosystems, digital modernization, and specific IA deliverables (sitemaps, taxonomies, content models). Use keywords from the job description like "Information Architecture," "UX Lead," "WCAG 2.2 AA," "CMS Re-platforming," and "Stakeholder Facilitation."

• Prepare your portfolio: Select 2-3 projects that best showcase your senior-level IA experience, clearly defining your role, project scale (pages/sites), and CMS used. Be ready to discuss your process, challenges, and outcomes in detail.

• Research the context: Understand the implications of working on a "complex, multi-site and multi-brand public web ecosystem." Consider how IA strategies differ in public sector or highly regulated environments.

• Practice your pitch: Be ready to articulate your value proposition concisely, focusing on your ability to lead IA strategy and drive significant digital improvements.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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