Senior Graphic Designer

📍 Job Overview

Job Title: Senior Graphic Designer

Company: hktservice

Location: Mumbai, Maharashtra, India

Job Type: Full-time

Category: Creative & Media / Art & Design

Date Posted: 2026-07-29

Experience Level: 2-5 years

Remote Status: On-site

🚀 Role Summary

• Conceptualize and create compelling visual assets, including illustrations, logos, banners, and thumbnails, leveraging both traditional design principles and cutting-edge AI-driven tools.

• Execute high-quality image retouching and visual refinements to ensure all creative assets meet stringent brand and quality standards.

• Manage and update internal project-tracking systems with accurate task status, asset links, and progress documentation for seamless workflow management.

• Collaborate effectively with global teams and stakeholders to provide artwork support and ensure alignment on creative direction.

• Develop a strong understanding of Over-The-Top (OTT) platform trends to design captivating and engaging user experiences that drive competitive advantage.

📝 Enhancement Note: This role is positioned as a Senior Graphic Designer, indicating a need for demonstrated expertise and a strong portfolio. The emphasis on AI-driven design tools, OTT platform trends, and global collaboration suggests a dynamic, forward-thinking creative environment within a technology-focused organization. The role requires not just design execution but also a strategic understanding of user engagement and brand consistency across diverse platforms.

📈 Primary Responsibilities

• Study detailed design briefs, conduct necessary research, and conceptualize innovative visual solutions that align with project requirements and brand identity.

• Create a diverse range of graphic elements, including custom illustrations, distinctive logos, engaging typefaces, impactful banners, and optimized thumbnails for various applications.

• Adapt and resize existing creative assets, producing multiple thumbnail variations and ensuring consistent visual appeal across different platforms and formats.

• Develop unique and impactful title logos incorporating English typefaces, adhering to specific brand aesthetic and legibility standards.

• Utilize AI-driven design tools to augment logo creation, enhance creative concepts, and perform sophisticated image retouching, maintaining brand integrity and achieving superior quality.

• Perform meticulous retouching and visual refinements on images, posters, and other creative assets, ensuring they precisely match project specifications and aesthetic expectations.

• Maintain accurate and timely updates within internal project-tracking systems, meticulously documenting task status, linking relevant assets, and recording progress for comprehensive oversight.

• Act as a key liaison with global teams and stakeholders, providing essential artwork support and facilitating clear communication to ensure successful project outcomes.

• Apply a keen sense of color palette and layout composition to create designs that effectively reflect and reinforce the brand image and stakeholder expectations.

• Collaborate closely with copywriters and creative directors throughout the production process to refine and finalize designs, ensuring cohesive and impactful final outputs.

• Incorporate feedback from stakeholders and team members to amend designs, ensuring the final graphics and layouts are not only visually appealing but also strictly adhere to established brand guidelines.

• Demonstrate exceptional file management and housekeeping skills, maintaining an organized, efficient, and easily navigable filing system for all project assets.

• Cultivate a comprehensive understanding of Over The Top (OTT) platform trends, enabling the creation of competitive designs that effectively captivate and engage target users.

📝 Enhancement Note: The responsibilities highlight a blend of creative execution and operational diligence. The emphasis on AI tools, OTT trends, and global collaboration indicates a modern, fast-paced creative function. The need for meticulous file management and project tracking points to a structured approach to workflow and asset organization, crucial for efficient creative operations.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Communications, or a closely related field.

Experience: 2-3 years of direct professional experience in graphic design roles, with a demonstrated track record of successful project delivery.

Required Skills:

• Proven expertise in the Adobe Creative Suite (e.g., Photoshop, Illustrator, InDesign).

• Strong foundation in graphic design fundamentals, including layout, composition, and visual hierarchy.

• Proficient in typography, with an excellent understanding of font selection, pairing, and application for both print and digital media.

• Demonstrated ability to create compelling illustrations and logos that align with brand identity and project briefs.

• Experience in performing high-quality image retouching and visual refinements.

• Solid understanding of color theory and its application in creating visually appealing designs.

• Familiarity with file management best practices to maintain organized and accessible project assets.

• Proficiency in English, with a specific requirement for strong English typeface design and application skills.

• Ability to work effectively with global teams and stakeholders, demonstrating good communication skills.

• Keen analytical skills and an exceptional eye for detail to ensure accuracy and quality in all design outputs.

• Willingness to learn and adapt to new design trends, tools, and technologies. Preferred Skills:

• Prior experience in utilizing AI-driven design tools (e.g., Midjourney, DALL-E, Stable Diffusion, Adobe Firefly) for creative workflows, logo generation, and image enhancement.

• Experience working with project management and task tracking platforms, such as Monday.com, for coordinating design projects and team collaboration.

• Previous experience working within the Over-The-Top (OTT) platform industry, understanding its unique design challenges and user engagement strategies.

• Familiarity with web design principles and digital asset creation for online platforms.

• Experience in print design and production processes.

• Passion for creativity and a proactive approach to staying abreast of industry and design trends.

📝 Enhancement Note: The "MUST" qualifier for English typeface proficiency suggests a critical requirement beyond general design skills, likely tied to specific branding or localization needs. The preference for AI tools and OTT experience indicates the company is looking for candidates who are not only skilled in traditional design but also adaptable to emerging technologies and industry-specific demands. The mention of Monday.com points to a structured workflow that candidates should be prepared to integrate into.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a diverse range of creative projects demonstrating proficiency across various design disciplines (logo design, illustration, digital assets, print).

• Include at least 2-3 case studies detailing the design process from brief to final execution, highlighting problem-solving and strategic thinking.

• Feature specific examples of AI-assisted design work, illustrating how AI tools were leveraged to enhance creative outcomes or streamline workflows.

• Present examples of logo design and typeface application that reflect an understanding of brand identity and effective communication.

• Demonstrate experience with image retouching and visual refinement, showcasing before-and-after examples where applicable.

• Ensure all portfolio pieces are well-organized, clearly labeled with project context, and easily navigable. Process Documentation:

• Be prepared to discuss your personal design process, including how you approach design briefs, conduct research, and iterate on concepts.

• Highlight experience with project tracking systems and how you manage task status, asset links, and progress documentation to ensure timely delivery.

• Detail your approach to file management and housekeeping, ensuring an organized and efficient system for all creative assets.

• Explain how you incorporate feedback from stakeholders and collaborate with cross-functional teams (e.g., copywriters, creative directors) to achieve final design approval.

📝 Enhancement Note: A strong portfolio is paramount for this role, especially given the "Senior" title. The emphasis on AI tools and OTT platform trends means candidates should curate examples that specifically address these areas. The ability to articulate one's process and how systems like Monday.com are integrated will be as important as the visual output.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Senior Graphic Designer in Mumbai with 2-5 years of experience, a competitive salary range is estimated between ₹6,00,000 to ₹10,00,000 per annum. This range accounts for the specified experience level, the demand for specialized skills like AI-driven design and OTT platform familiarity, and the cost of living in Mumbai.

Benefits:

• Comprehensive health insurance coverage (medical, dental, vision).

• Paid time off, including vacation days, sick leave, and public holidays.

• Opportunities for professional development, including workshops, training, and conference attendance related to graphic design and emerging technologies.

• Access to industry-standard design software and hardware.

• Potential for performance-based bonuses or incentives.

• Employee assistance program for personal and professional support.

• Company-sponsored team-building activities and social events.

Working Hours: The standard working hours for this role are approximately 40 hours per week, typically from Monday to Friday. Flexibility may be available based on project needs and team collaboration requirements, with potential for occasional work outside standard hours to meet global team deadlines.

📝 Enhancement Note: The salary range is an estimate based on market research for similar roles in Mumbai, India. It considers the experience level (2-5 years) and the specialized skills requested (AI tools, OTT familiarity). Candidates should be prepared to discuss their salary expectations during the interview process, referencing their experience and the value they bring.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Telecommunications / Media (Over-The-Top Platforms)

Company Size: While specific size data for "hktservice" as a distinct entity isn't provided, the parent company, PCCW (Pacific Century Cyber ​​Works), is a significant conglomerate. This suggests a large, established organization with diverse operations and potentially a global footprint. For operations professionals, this often means structured processes, opportunities for cross-functional collaboration, and access to extensive resources.

Founded: PCCW was founded in 2000. This indicates a company with a long-standing presence in the technology sector, suggesting stability, established market positions, and a history of adapting to industry changes.

Team Structure:

• The graphic design team is likely part of a larger marketing, creative, or product development department.

• This role involves close collaboration with global teams, implying a distributed or international team structure.

• Reporting is expected to be to a Creative Director or a Design Lead, with potential for direct interaction with project managers and product stakeholders.

• The team structure will likely emphasize efficient workflow management, clear communication channels, and a focus on delivering high-impact creative assets that support business objectives. Methodology:

• Data-driven design: Utilizing insights from user behavior, market trends, and platform performance to inform design decisions.

• Agile creative development: Employing iterative design processes to adapt quickly to feedback and evolving project requirements.

• Collaborative workflows: Utilizing project management tools and clear communication to ensure seamless integration between design, content, and development teams.

• Brand consistency focus: Maintaining a unified brand identity across all creative outputs through rigorous adherence to brand guidelines.

Company Website: https://www.hkt.com/ (Assuming HKT is the relevant operational entity under PCCW for this role's context)

📝 Enhancement Note: The affiliation with PCCW suggests a large corporate environment with established operational frameworks. The "hktservice" identifier might point to a specific service division. Understanding PCCW's broader business in telecommunications, media, and technology is crucial for grasping the context of this graphic design role, particularly its focus on OTT platforms.

📈 Career & Growth Analysis

Operations Career Level: This is a "Senior" Graphic Designer role, indicating a mid-to-senior level position. It requires not only strong execution skills but also the ability to conceptualize independently, guide junior designers (potentially), and contribute strategically to creative projects. Candidates are expected to have a solid grasp of design principles and a growing understanding of how design impacts business objectives.

Reporting Structure: The Senior Graphic Designer will likely report to a Creative Lead, Design Manager, or Art Director. They will also collaborate closely with project managers, marketing teams, and potentially product development teams, requiring strong stakeholder management skills.

Operations Impact: The Senior Graphic Designer's work directly influences user engagement, brand perception, and the overall appeal of digital products, particularly within the competitive OTT space. High-quality, on-brand visuals are critical for attracting and retaining users, driving conversions, and reinforcing the company's market position. The role's impact is measured through user interaction metrics, brand recall, and the successful delivery of creative assets that meet business goals.

Growth Opportunities:

• Specialization: Deepen expertise in AI-driven design tools, advanced image retouching, or specific areas of UX/UI design for OTT platforms.

• Leadership: Progress to a Lead Graphic Designer or Art Director role, managing creative projects, mentoring junior designers, and shaping creative strategy.

• Cross-functional Movement: Transition into roles within marketing, product management, or UX/UI design, leveraging design expertise in broader strategic capacities.

• Skill Enhancement: Continuous learning through workshops, certifications, and exposure to new design trends and technologies, supported by company-provided learning resources.

📝 Enhancement Note: The "Senior" designation implies a need for proactive problem-solving and a degree of autonomy. The growth opportunities suggest a career path within a larger organization where specialized skills can be developed, and leadership potential can be nurtured. The focus on OTT platforms indicates a growth area within the digital media landscape.

🌐 Work Environment

Office Type: This is an on-site role, indicating a traditional office environment. The company culture likely fosters in-person collaboration, spontaneous brainstorming, and team cohesion.

Office Location(s): Mumbai, Maharashtra, India. This location suggests a vibrant urban setting with access to a large talent pool and a dynamic business ecosystem.

Workspace Context:

• The workspace is expected to be equipped with industry-standard design software and hardware, including powerful workstations and necessary peripherals.

• Opportunities for collaborative work sessions with colleagues, creative directors, and other stakeholders will be readily available within the office setting.

• The environment is likely to be fast-paced, with deadlines and project demands requiring efficient time management and focused work periods.

• Access to creative resources, libraries, and potentially a supportive team atmosphere conducive to innovation and design exploration.

Work Schedule: The standard work schedule is approximately 40 hours per week, typically Monday through Friday. While structured, there may be an expectation of flexibility to accommodate global team collaboration across different time zones or to meet critical project deadlines, especially in the dynamic OTT industry.

📝 Enhancement Note: An on-site role in Mumbai for a Senior Graphic Designer implies a professional office setting within a major business hub. The expectation of flexibility for global collaboration is common in such roles and should be factored into work-life balance considerations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and fit with the role's requirements, particularly focusing on AI tool usage and OTT experience.

• Technical Interview/Portfolio Review: A dedicated session to walk through your portfolio, discussing specific projects, your design process, problem-solving approaches, and your experience with AI-driven tools and branding. Be prepared to articulate your design rationale and decision-making process.

• Skills Assessment: Potentially a practical design exercise or a case study challenge to evaluate your technical skills, creativity, and ability to work under timed conditions, focusing on areas like logo creation or visual refinement.

• Behavioral/Cultural Fit Interview: Discussions with hiring managers and potential team members to assess communication skills, teamwork ability, passion for creativity, and alignment with company values and the fast-paced nature of the OTT industry.

Portfolio Review Tips:

• Curate Strategically: Select 5-7 of your strongest projects that best showcase your skills relevant to this role, especially AI-assisted designs, logo work, and OTT-related concepts.

• Tell a Story: For each project, clearly articulate the brief, your role, the challenges faced, your creative process, the solutions you implemented (including AI tools), and the impact or outcome. Use visuals effectively to support your narrative.

• Highlight AI & OTT: Explicitly point out projects where you utilized AI design tools and discuss the benefits or specific outcomes. If you have OTT experience, showcase relevant work and demonstrate your understanding of the platform's unique design needs.

• Professional Presentation: Ensure your portfolio is clean, well-organized, and easy to navigate, whether it's a digital platform (like Behance, personal website) or a PDF. Be ready to present it digitally or in person.

• Demonstrate Detail Orientation: Highlight your attention to detail in areas like typography, color consistency, and adherence to brand guidelines.

Challenge Preparation:

• Design Brief Analysis: Practice dissecting design briefs to identify key objectives, target audiences, and constraints.

• Rapid Ideation: Hone your ability to generate multiple creative concepts quickly.

• AI Tool Proficiency: Be ready to discuss or even demonstrate how you might use AI tools to solve a given design problem efficiently.

• Brand Guideline Adherence: Prepare to show how you would apply existing brand guidelines to new design concepts.

📝 Enhancement Note: The interview process will likely be rigorous, with a strong emphasis on the portfolio. Candidates should be prepared to demonstrate practical application of AI tools and a nuanced understanding of the OTT landscape. The ability to articulate their design process and rationale is as critical as the final output.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Essential proficiency in Photoshop, Illustrator, and InDesign for creating and editing a wide range of graphic assets.

• AI-Driven Design Tools: Experience with platforms like Midjourney, DALL-E, Stable Diffusion, Adobe Firefly, or similar AI art/design generators for ideation, asset creation, and enhancement.

• Microsoft Office Suite: Proficiency in Word for documentation and PowerPoint for presentations.

Analytics & Reporting:

• While not a primary analytics role, understanding how design impacts user engagement metrics (e.g., click-through rates, time on page) is beneficial. Familiarity with basic analytics concepts related to digital content performance is a plus. CRM & Automation:

• Project Management/Tracking Tools: Experience with task management platforms like Monday.com is preferred for coordinating projects, tracking progress, and collaborating with teams.

• File Sharing & Collaboration Platforms: Familiarity with tools like Google Drive, Dropbox, or internal company platforms for asset sharing and team communication.

📝 Enhancement Note: The explicit mention of AI-driven design tools is a key differentiator for this role. Proficiency here is not just preferred but likely a critical factor. Experience with project management tools like Monday.com is also highlighted as a preference, indicating a structured workflow.

👥 Team Culture & Values

Operations Values:

• Creativity & Innovation: A drive to push creative boundaries, explore new design techniques, and leverage emerging technologies like AI to deliver fresh, impactful visuals.

• Quality & Precision: A commitment to high standards in design execution, including meticulous attention to detail in typography, color, layout, and image retouching.

• Collaboration & Communication: An emphasis on working effectively with diverse global teams, sharing ideas openly, and providing clear, constructive feedback.

• Efficiency & Adaptability: The ability to manage multiple projects, meet deadlines, and adapt quickly to changing requirements and feedback within a fast-paced environment.

• Brand Stewardship: A deep respect for brand guidelines and a commitment to ensuring all creative output consistently represents the company's identity and values.

Collaboration Style:

• Cross-functional Integration: The role requires seamless collaboration with marketing, product, and content teams to ensure design aligns with overall business and user experience goals.

• Feedback-driven Iteration: An open culture where constructive feedback is welcomed and used to refine designs, leading to stronger final outputs.

• Knowledge Sharing: Encouraging the sharing of design techniques, AI tool insights, and industry trend discoveries within the team to foster collective growth.

• Global Teamwork: Adapting communication and collaboration methods to effectively work with colleagues across different time zones and cultural backgrounds.

📝 Enhancement Note: The culture emphasizes a balance between creative exploration and operational rigor. The need for adaptability and strong communication is paramount, especially given the global nature of the team and the fast-paced OTT industry.

⚡ Challenges & Growth Opportunities

Challenges:

• Rapidly Evolving Technology: Keeping pace with the fast advancements in AI-driven design tools and integrating them effectively into established workflows without compromising quality or brand integrity.

• Global Collaboration Complexity: Navigating time zone differences, cultural nuances, and diverse communication styles to ensure seamless collaboration with international teams.

• Balancing Creativity and Brand Consistency: Delivering innovative designs while strictly adhering to brand guidelines and project briefs, particularly in a competitive OTT market.

• Managing High Volume of Assets: Efficiently producing, managing, and updating numerous creative assets (like thumbnails) across various formats and sizes under tight deadlines.

Learning & Development Opportunities:

• AI Design Specialization: Opportunities to become an expert in leveraging AI tools for graphic design, potentially leading to specialized roles or internal training initiatives.

• OTT Platform Design Expertise: Deepening understanding of user behavior and design trends specific to OTT platforms, enhancing strategic design capabilities.

• Advanced Retouching & Visual Effects: Developing mastery in sophisticated image manipulation and visual refinement techniques.

• Cross-functional Exposure: Gaining insights into marketing strategies, product development, and user experience design through collaboration, opening paths for broader career development.

📝 Enhancement Note: The challenges are typical for roles at the forefront of technology adoption and global operations. The growth opportunities are well-aligned with the role's focus on emerging tech and a dynamic industry, offering pathways for skill specialization and career advancement.

💡 Interview Preparation

Strategy Questions:

• "How would you approach designing a series of promotional thumbnails for a new OTT series, considering current trends and the need for brand consistency?" (Focus on process, trend awareness, AI tool usage).

• "Describe a time you had to incorporate significant feedback from a global stakeholder on a design. How did you manage the revisions and ensure alignment?" (Focus on communication, collaboration, adaptability).

• "How do you balance the creative exploration enabled by AI tools with the need to maintain strict brand guidelines and deliver high-quality, professional assets?" (Focus on strategic use of AI, quality control, brand stewardship). Company & Culture Questions:

• "What interests you most about working with OTT platforms and how do you stay updated on their design trends?" (Focus on industry interest, proactive learning).

• "How do you see AI tools evolving the role of a graphic designer, and how have you personally integrated them into your workflow?" (Focus on forward-thinking, practical AI application).

• "Describe your ideal collaborative environment for a creative team." (Focus on teamwork, communication style, cultural fit). Portfolio Presentation Strategy:

• Narrative Arc: Structure your portfolio presentation with a clear beginning (the brief/problem), middle (your process, challenges, AI integration), and end (the solution/outcome).

• Quantify Impact (where possible): If you have metrics related to engagement or clicks for your designs, present them. For example, "This thumbnail design contributed to a X% increase in click-through rate."

• Show, Don't Just Tell: Use visuals effectively. For AI-assisted work, show the original concept, the AI-generated elements, and the final refined product.

• Be Prepared for "What Ifs": Anticipate questions about alternative design directions or how you would handle specific hypothetical scenarios related to design challenges.

• Enthusiasm & Passion: Convey your genuine passion for design and creativity, as well as your eagerness to learn and contribute.

📝 Enhancement Note: Interview preparation should heavily emphasize practical application of AI tools, understanding of the OTT market, and strong communication skills for global collaboration. Candidates should be ready to defend their design choices and articulate their process with confidence.

📌 Application Steps

To apply for this Senior Graphic Designer position:

• Submit your application through the provided application link on the company's career portal.

• Portfolio Customization: Tailor your resume and portfolio to highlight experience with Adobe Creative Suite, AI-driven design tools, logo creation, typography, and any relevant OTT platform projects. Ensure your portfolio clearly showcases your best work and includes specific examples of AI integration.

• Resume Optimization: Clearly articulate your 2-3 years of experience, focusing on achievements and responsibilities that align with the job description. Use keywords such as "Graphic Design," "Adobe Creative Suite," "AI-driven design," "Logo Design," "Typography," and "OTT Platforms."

• Interview Preparation: Practice presenting your portfolio, focusing on explaining your design process, your use of AI tools, and your understanding of brand guidelines. Prepare to answer strategy and behavioral questions relevant to the role and industry.

• Company Research: Familiarize yourself with HKT/PCCW's digital presence, their OTT offerings, and their brand aesthetics. Understanding their market position and target audience will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.