Senior Digital Product Designer UIUX

📍 Job Overview

Job Title: Senior Digital Product Designer UIUX

Company: Banner Health

Location: Hybrid Phoenix, AZ (Remote options available in select states)

Job Type: Full time

Category: Digital Product Design / User Experience Operations

Date Posted: September 1, 2026

Experience Level: 7+ Years

Remote Status: Hybrid / Remote Eligible

🚀 Role Summary

• Drive the end-to-end design process for innovative digital healthcare solutions, from initial concept and ideation through to user testing and final delivery.

• Lead the development and maintenance of the Atria Design System, ensuring consistency and efficiency across all digital products and collaborating with cross-functional teams.

• Create intuitive and meaningful user experiences for patients and consumers, fostering emotional connection, trust, and lasting relationships with Banner Health's digital offerings.

• Champion best practices in UI/UX design, accessibility, and usability, translating complex healthcare needs into simple, efficient, and engaging digital interactions.

📝 Enhancement Note: This role is situated within Banner Health's "Digital Experience" team, indicating a strong focus on user-centric design for consumer-facing healthcare applications. The emphasis on a "greenfield approach" and "digital transformation" suggests an opportunity to shape new products and processes. The "Atria Design System" is a key responsibility, highlighting the need for strong system thinking and component-based design skills.

📈 Primary Responsibilities

• Lead critical projects in the design, development, documentation, and debugging of user interfaces to ensure an optimal user experience.

• Translate rough sketches and whiteboard concepts into high-fidelity digital experiences across responsive web, native mobile, and voice platforms.

• Collaborate closely with cross-functional teams, including product managers, front-end and back-end developers, and engineers, to prioritize deliverables and deliver design assets on time.

• Conduct user studies, create user flows, wireframes, UI designs, prototypes, and annotations to deliver modern and accessible digital experiences.

• Assess and optimize the performance of digital features by actively participating in usability testing, user research, and interpreting analytics data.

• Develop and maintain interactive style guides, design systems, and enterprise standards to ensure a consistent user experience across all digital products.

• Mentor junior UI/UX designers and provide direction in the absence of the department leader, contributing to the overall elevation of the digital experience.

• Champion the best possible user experience for the Banner Health brand, acting as a key contributor in a fast-paced, Agile product development environment.

📝 Enhancement Note: The responsibilities clearly outline a senior-level role with significant ownership. The mention of "self-direct UI/UX of digital projects from inception to completion" and "Mentors UI/UX designers" points to a leadership capacity and a need for strong project management and mentorship skills. The requirement to "communicate conceptual ideas and design rationale to fellow team members and leadership/consumers in absence of the design team director" emphasizes the need for excellent communication and presentation skills.

🎓 Skills & Qualifications

Education: Bachelor's degree in Graphic Design, User Interface/Experience, Human Computer Interaction (HCI), or a related field, or an equivalent level of experience and education.

Experience: Minimum of seven (7) years of experience in the interactive design field, with a strong focus on product design (e.g., responsive web, native app, interactive displays) and brand marketing (e.g., campaigns, social media). Proven experience in collaborative environments, delivering projects on time and within budget with exceptional outcomes. Experience working with engineering teams and a solid understanding of Agile product development methodologies are essential.

Required Skills:

• Expertise in UI/UX design principles and methodologies.

• Proficiency in creating user studies, user flows, wireframes, UI designs, and interactive prototypes.

• Strong understanding of design systems, component-based design, and their implementation.

• Experience designing for multiple platforms including responsive web and native mobile applications.

• Proven ability to assess and interpret analytics data to inform design decisions.

• Experience with modern design tools such as Sketch, InVision, and the Adobe Creative Suite.

• Solid understanding of Agile product development processes and experience working within Scrum teams.

• Excellent communication, presentation, and interpersonal skills, with the ability to articulate design rationale to diverse stakeholders.

• Ability to multitask and self-manage deadlines for competing projects in a fast-paced environment. Preferred Skills:

• Experience in agency or interactive studio environments.

• Familiarity with voice user interface (VUI) design principles and applications.

• Basic understanding of HTML, CSS, and JavaScript (though coding is not required for this role).

• Experience in the healthcare industry, with an understanding of patient journeys and healthcare consumer needs.

• Knowledge of accessibility standards (WCAG) and best practices for designing inclusive digital experiences.

📝 Enhancement Note: The "AI_key_skills" and "AI_keywords" sections from the input data strongly support the listed required and preferred skills, particularly highlighting UI/UX Design, Design Systems, Prototyping, User Research, Usability Testing, Wireframing, Responsive Web Design, Native Mobile Design, Interaction Design, Agile Methodology, and proficiency in tools like Sketch, InVision, and Adobe Suite. The inclusion of HTML, CSS, and JavaScript as "preferred" but not required indicates a desire for candidates with a foundational understanding of front-end development.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is required with the application, clearly demonstrating a strong mix of UX and UI skills.

• Showcase experience designing across multiple devices and platforms, including responsive web, native mobile applications, and interactive displays.

• Highlight projects that illustrate problem-solving capabilities, user-centered design thinking, and the ability to translate business requirements into intuitive digital solutions.

• Include examples of your involvement in the full product design lifecycle, from discovery and ideation to user testing and iterative refinement. Process Documentation:

• Provide case studies or project examples that detail your process for conducting user research and usability testing, and how insights were integrated into design improvements.

• Demonstrate your approach to creating and maintaining design systems, including component libraries, style guides, and documentation for adoption by development teams and vendors.

• Showcase examples of your workflow for translating user needs and business goals into wireframes, user flows, high-fidelity mockups, and interactive prototypes.

• Detail how you collaborate with engineering teams to ensure successful implementation of designs and how you iterate on designs based on feedback and analytics data.

📝 Enhancement Note: The explicit requirement for a portfolio is a critical aspect of this role. The "Process & Systems Portfolio Requirements" section has been structured to guide candidates on what Banner Health likely expects to see, emphasizing the breadth of skills (UX/UI, multi-platform), the design process, and the specific responsibility for the Atria Design System.

💵 Compensation & Benefits

Salary Range: $50.12 - $83.54 per hour.

Benefits: Banner Health offers a comprehensive total rewards package, which may include:

• Health, dental, and vision insurance.

• Retirement savings plans (e.g., 401(k)).

• Paid time off (PTO), including vacation, sick leave, and holidays.

• Life insurance and disability coverage.

• Opportunities for professional development, training, and continuing education.

• Potential for performance-based bonuses or incentives.

• Employee assistance programs and wellness initiatives.

Working Hours: Standard full-time hours, Monday - Friday, 8:00 AM - 4:00 PM.

📝 Enhancement Note: The salary range provided is an hourly rate, indicating this position may be classified as a contractor or a role where hourly pay is standard for Banner Health. The estimation methodology assumes this is an hourly rate for a Senior Digital Product Designer role in a major metropolitan area like Phoenix, AZ, considering the stated experience level and the provided range. The total rewards package is inferred from typical offerings for full-time employees at large healthcare organizations.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare. Banner Health is a non-profit healthcare system operating in Arizona and other Western states, known for its commitment to patient care and innovation.

Company Size: Large (over 10,000 employees). This size suggests a structured environment with established processes, but also significant opportunities for impact and cross-functional collaboration.

Founded: 1999. This indicates a relatively modern healthcare organization that has grown significantly, likely embracing technological advancements.

Team Structure:

• The Digital Experience team is a new, growing unit focused on Banner Health's digital transformation.

• This Senior Designer will be a primary designer within the "Atria Design System" value stream, working across multiple scrum teams and digital product scopes.

• Collaboration is expected with front-end and back-end developers, engineering teams, product managers, and potentially other designers and leadership.

• The role has a direct reporting line within the "Digital Business-Corp" department, under the "Information Technology" job category. Methodology:

• The team operates with a "greenfield approach," suggesting an innovative and experimental mindset.

• Agile product development and Scrum methodologies are in use.

• A strong emphasis is placed on user-centered design, data-driven decision-making (interpreting analytics data), and continuous iteration based on user feedback and usability testing.

• Design systems are a core part of the methodology, promoting consistency and efficiency.

Company Website: https://www.bannerhealth.com/

📝 Enhancement Note: The input data indicates Banner Health is Great Place To Work® Certified™, suggesting a positive and employee-focused culture. The "Digital Experience team" being "new" and focused on "innovation" and "transformation" implies a dynamic and forward-thinking environment. The company size and industry are crucial for understanding the scale of projects and the potential impact of design decisions.

📈 Career & Growth Analysis

Operations Career Level: Senior Digital Product Designer. This level signifies an individual contributor with deep expertise, responsible for leading significant projects, mentoring others, and influencing design strategy. It's a critical role within the product development lifecycle, bridging user needs with technical capabilities.

Reporting Structure: This role reports within the "Digital Business-Corp" department, likely to a Design Director or Manager. The Senior Designer will work closely with multiple scrum teams and collaborate with various engineering and product stakeholders. Mentorship of junior designers is also a key aspect of the reporting dynamic.

Operations Impact: The role has a direct and meaningful impact on the patient and consumer experience, aiming to build trust and lasting relationships through intuitive digital solutions. By leading the Atria Design System, this designer will influence the consistency and quality of all digital touchpoints, directly contributing to Banner Health's digital transformation goals and operational efficiency through standardized design components.

Growth Opportunities:

• Leadership Development: Opportunity to take on more significant leadership responsibilities, potentially leading design initiatives or managing a small team in the future, especially given the mentorship aspect of the role.

• Specialization: Deepen expertise in specific areas like design systems, accessibility, or healthcare UX through project work and professional development.

• Cross-Functional Exposure: Gain extensive experience working across various Agile scrum teams and with different engineering disciplines, broadening understanding of the full product development lifecycle.

• Strategic Influence: Contribute to the strategic direction of Banner Health's digital products and play a key role in shaping the future of healthcare delivery through innovative design.

📝 Enhancement Note: The "Senior" title and the explicit mention of mentoring junior designers suggest a clear growth path towards design leadership or principal designer roles. The focus on a new Digital Experience team and a "greenfield approach" also implies a chance to shape career paths and contribute to the evolution of design operations within Banner Health.

🌐 Work Environment

Office Type: Hybrid. The role can be performed remotely from specific states, with an expectation of some in-office presence or collaboration, particularly in Phoenix, AZ. This offers flexibility while maintaining team cohesion.

Office Location(s): Primarily based in Phoenix, AZ, with remote eligibility for candidates residing in a specified list of 35 states. This broad remote eligibility indicates a commitment to attracting talent across the US.

Workspace Context:

• Collaborative Environment: The role necessitates close collaboration with cross-functional teams (developers, product managers, other designers) in an Agile setting, suggesting a dynamic and interactive workspace, whether in-person or virtual.

• Tooling & Technology: Access to modern design tools (Sketch, InVision, Adobe Suite) is expected, along with potential exposure to emerging technologies in digital health.

• Innovation Focus: Working within a new Digital Experience team and on a "greenfield approach" implies an environment that encourages experimentation, idea sharing, and the adoption of new methodologies.

Work Schedule: Standard business hours (8 AM - 4 PM, Monday-Friday) are expected, offering a predictable schedule. The hybrid/remote flexibility can contribute to better work-life balance for operations professionals who manage complex workflows and data analysis.

📝 Enhancement Note: The detailed list of eligible remote states is a significant aspect of the work environment, indicating a broad talent acquisition strategy. The hybrid nature of the Phoenix office suggests opportunities for in-person collaboration, which can be beneficial for complex design discussions and team building.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Application review, focusing on resume and the mandatory portfolio. Candidates will be assessed for core UI/UX skills, design system experience, and relevant industry background.

• Portfolio Review & Technical Interview: A deeper dive into the candidate's portfolio, discussing specific projects, design rationale, process, and problem-solving approaches. This stage will likely involve a design challenge or case study presentation.

• Cross-Functional Interviews: Discussions with potential team members, including developers and product managers, to assess collaboration style, understanding of Agile, and ability to articulate design concepts effectively.

• Leadership Interview: A final interview with design leadership to evaluate strategic thinking, mentorship capabilities, cultural fit, and overall alignment with Banner Health's mission and values.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best showcase your UI/UX skills, design system contributions, and experience across different platforms (web, mobile).

• Showcase Process: For each project, clearly articulate the problem, your role, the design process you followed (research, ideation, prototyping, testing, iteration), the tools used, and the outcomes achieved. Use visuals to support your narrative.

• Highlight Design System Work: If you have experience with design systems, dedicate specific sections to showcase your contributions, component design, and how you facilitated adoption.

• Quantify Impact: Wherever possible, use metrics or data to demonstrate the impact of your designs on user experience, engagement, or business goals.

• Accessibility Focus: Emphasize any work related to accessibility and inclusive design.

Challenge Preparation:

• Understand the Scope: Be prepared for a design challenge that may involve a hypothetical healthcare scenario, a component design task for the Atria Design System, or a critique of an existing digital experience.

• Think Systematically: Demonstrate your ability to think about the broader design system implications and user experience across multiple touchpoints.

• Articulate Your Rationale: Be ready to clearly explain your design decisions, the trade-offs you considered, and how your solution addresses the given problem.

• Practice Presentation: Rehearse presenting your work concisely and effectively, anticipating questions about your process, decisions, and impact.

📝 Enhancement Note: The emphasis on a portfolio and the mention of "design thinking" and "greenfield approach" suggest interviewers will be looking for candidates who can not only execute but also innovate and contribute to defining new processes and products. The specific mention of the "Atria Design System" means candidates should be ready to discuss their experience with design systems in detail.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Sketch, InVision, Adobe Creative Suite (Photoshop, Illustrator, XD). These are explicitly mentioned as required tools for modern design.

• Design Systems: Experience with or ability to contribute to and maintain design systems is paramount. This implies familiarity with component libraries, style guides, and potentially tools like Figma or Zeplin for handoff.

• Collaboration & Handoff: Tools like Jira for Agile project management, and potentially Zeplin or similar for design-to-development handoff.

Analytics & Reporting:

• Experience interpreting data from web and mobile analytics platforms (e.g., Google Analytics, Adobe Analytics, Amplitude) to inform design decisions and measure success.

• Ability to work with reporting dashboards to understand user behavior and feature performance. CRM & Automation:

• While not explicitly mentioned as a core requirement for this design role, an understanding of how digital products integrate with CRM systems (e.g., Salesforce) or marketing automation platforms might be beneficial for understanding the broader ecosystem.

📝 Enhancement Note: The core tools listed (Sketch, InVision, Adobe Suite) are standard for UI/UX designers. The emphasis on design systems indicates a need for proficiency in managing and contributing to such frameworks. The mention of interpreting analytics data suggests familiarity with common analytics platforms used in digital product development.

👥 Team Culture & Values

Operations Values:

• Patient-Centricity: A deep commitment to improving the patient and consumer experience through thoughtful and empathetic design.

• Innovation & Transformation: A forward-thinking mindset that embraces new technologies and methodologies to drive digital transformation in healthcare.

• Collaboration & Teamwork: A strong emphasis on working effectively with cross-functional teams to achieve shared goals.

• Excellence & Quality: A dedication to delivering high-quality, accessible, and intuitive digital products.

• Data-Driven Decision Making: Utilizing data and user research to inform design choices and measure impact.

Collaboration Style:

• Cross-Functional Integration: Seamless collaboration with product management, engineering, and other stakeholders to ensure designs are feasible, aligned with business objectives, and effectively implemented.

• Agile & Iterative: A willingness to work in an Agile environment, embracing iterative design processes, regular feedback loops, and continuous improvement.

• Open Communication: A culture that encourages open dialogue, constructive feedback, and the sharing of ideas to elevate the collective design output.

• Mentorship and Learning: A supportive environment where knowledge is shared, and team members are encouraged to grow and develop their skills.

📝 Enhancement Note: The "Great Place To Work® Certification™" status strongly suggests a positive and supportive company culture. The emphasis on "innovation," "digital transformation," and a "greenfield approach" indicates a dynamic and forward-looking team environment where new ideas are valued.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating a Large Healthcare System: Adapting design processes and solutions to the complexities of a large, established healthcare organization, ensuring alignment with various stakeholders and existing infrastructure.

• Balancing Innovation with Constraints: Driving innovation in a "greenfield" environment while adhering to organizational standards, regulatory requirements (e.g., HIPAA), and technical limitations inherent in healthcare technology.

• Design System Adoption: Championing and driving the adoption of the Atria Design System across multiple teams and vendor partners, which can require significant influence and communication.

• Measuring Impact in Healthcare: Developing effective metrics and methodologies to demonstrate the ROI and user impact of design initiatives within the unique context of healthcare.

Learning & Development Opportunities:

• Advanced Design System Expertise: Becoming a subject matter expert in design systems, potentially contributing to industry best practices.

• Healthcare UX Specialization: Deepening knowledge of user research, design patterns, and patient journeys specific to the healthcare industry.

• Leadership and Mentorship: Developing leadership skills through mentoring junior designers and potentially leading design initiatives.

• Emerging Technologies: Gaining exposure to and experience with emerging technologies in digital health, such as AI-driven patient engagement tools or advanced data visualization.

📝 Enhancement Note: The challenges reflect common hurdles in large organizations undergoing digital transformation, especially in regulated industries like healthcare. The growth opportunities are tied to developing specialized skills and leadership capabilities within this evolving digital health landscape.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing a new feature for a native mobile application in the healthcare space. How would you ensure it's user-friendly and compliant?" (Focus on user research, prototyping, and iterative design).

• "How do you approach building and advocating for a design system? Walk us through a project where you contributed to or led the development of a design system." (Highlight system thinking, component design, and adoption strategies).

• "Imagine a scenario where a key stakeholder disagrees with your proposed UI design. How would you handle this situation and advocate for your design choices?" (Emphasize communication, data-driven arguments, and compromise). Company & Culture Questions:

• "What interests you about working for Banner Health, and how do you see your skills contributing to our digital transformation?" (Research Banner's mission, values, and recent digital initiatives).

• "Describe your experience working in an Agile environment. How do you collaborate with developers and product managers?" (Discuss your understanding of Scrum, sprint cycles, and cross-functional teamwork).

• "How do you stay current with UI/UX trends and best practices, especially in a rapidly evolving field like digital health?" (Showcase your commitment to continuous learning). Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, use a clear story arc: Problem -> Your Role -> Process -> Solution -> Impact.

• Highlight Design System Contributions: If applicable, dedicate specific slides or sections to your design system work, explaining its structure, components, and benefits.

• Emphasize User-Centricity: Clearly articulate how user research and testing informed your design decisions.

• Be Ready for Deep Dives: Anticipate detailed questions about your design rationale, technical constraints you considered, and how you measured success.

• Showcase Collaboration: Mention how you worked with developers, product managers, and other stakeholders throughout the project.

📝 Enhancement Note: These questions are designed to probe the candidate's practical experience, strategic thinking, and cultural fit within Banner Health's operational and design philosophy. The emphasis on the design system and healthcare context is crucial.

📌 Application Steps

To apply for this Senior Digital Product Designer UIUX position:

• Submit your application through the provided link on the Banner Health careers portal.

• Portfolio Customization: Ensure your portfolio is up-to-date and prominently features projects that align with the requirements for UI/UX design, design systems, and multi-platform experience. Tailor your portfolio presentation to highlight your strongest healthcare-related design work if available.

• Resume Optimization: Update your resume to clearly articulate your 7+ years of relevant experience, emphasizing achievements in product design, design systems, and Agile environments. Use keywords identified in the job description, such as "UI/UX," "Design Systems," "Prototyping," "User Research," and "Agile."

• Interview Preparation: Practice articulating your design process and rationale using the STAR method (Situation, Task, Action, Result) for behavioral questions. Prepare to present your portfolio with a clear narrative, focusing on the "Atria Design System" and healthcare-specific design challenges.

• Company Research: Familiarize yourself with Banner Health's mission, values, recent digital initiatives, and their commitment to innovation in healthcare. Understand their "greenfield approach" and what it means for the Digital Experience team.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.