Program Design Manager

📍 Job Overview

Job Title: Program Design Manager

Company: Faith Technologies

Location: Olathe, KS, United States

Job Type: FULL_TIME

Category: Operations / GTM Strategy & Execution

Date Posted: 2026-06-23

Experience Level: 8-12+ Years (depending on education)

Remote Status: On-site

🚀 Role Summary

• Lead the end-to-end design and development of complex, multidisciplinary programs from initial concept through engineering completion.

• Serve as the primary client-facing design lead, fostering strong customer relationships and ensuring clear communication of technical strategies.

• Drive the definition of program requirements, the development of innovative design solutions, and the facilitation of critical design decisions.

• Manage program schedules and budgets, ensuring alignment between design intent, manufacturing capabilities, and construction execution.

• Spearhead the integration of lessons learned and reusable design strategies to drive standardization and product evolution across programs.

📝 Enhancement Note: While the title is "Program Design Manager," the responsibilities and required experience align closely with roles in Sales Operations or GTM Operations focused on pre-sales engineering, solution design, and program management for complex, engineered-to-order (ETO) products. The emphasis on client-facing leadership, technical strategy, and cross-functional alignment positions this as a critical operational role bridging sales, engineering, and execution.

📈 Primary Responsibilities

• Lead cross-functional teams, including engineering, BIM, and operations, from program pursuit through design completion and transition to execution.

• Act as the primary design-phase stakeholder manager, coordinating with clients, consultants, and internal teams to drive design schedules and facilitate timely decisions.

• Oversee the development of design solutions from conceptualization to detailed engineering documentation, ensuring compliance with codes, specifications, and customer requirements.

• Drive standardization and product evolution by implementing lessons learned, leveraging reusable design strategies, and championing continuous improvement initiatives.

• Partner with Estimating, Procurement, and Engineering to evaluate cost impacts, explore design alternatives, and identify value engineering opportunities.

• Develop and manage team budgets and cost estimates, tracking design progress, changes, and risks throughout the program lifecycle.

• Create and maintain Program Requirements Documentation, serving as the definitive source of truth for all program/product design requirements.

• Ensure seamless alignment between design intent, manufacturing capabilities, and constructability through close collaboration with relevant departments.

• Facilitate a smooth transition from the design phase into program execution, ensuring all stakeholders are aligned on technical strategy and deliverables.

📝 Enhancement Note: The responsibilities emphasize a blend of technical leadership, project management, and operational oversight. The "Program Requirements Documentation" responsibility highlights a need for robust process documentation and data management, critical for Revenue and Sales Operations professionals.

🎓 Skills & Qualifications

Education: High school diploma or GED equivalent; Associate's Degree in Engineering, Construction Management, or related field; or Bachelor's Degree in Engineering, Construction Management, or related field.

Experience: Minimum of 8+ years (with Bachelor's), 10+ years (with Associate's), or 12+ years (with High School diploma) of experience in engineering, preconstruction, or general/MEP contracting.

Required Skills:

• Demonstrated experience managing multidisciplinary projects from concept through execution.

• Strong knowledge of Engineered-to-Order (ETO) product design methodologies.

• Proven experience with Design-Build, Mission Critical, and integrated project delivery models.

• Expertise in leading client-facing meetings, design reviews, and cross-functional project teams.

• Proven ability to manage project schedules, coordinate diverse stakeholders, and drive design decisions to completion.

• Proficiency in developing and managing team budgets and cost estimates.

• Skill in identifying and mitigating program risks throughout the project lifecycle.

• Ability to translate customer requirements into actionable technical strategies and executable designs. Preferred Skills:

• Experience with Building Information Modeling (BIM) processes and tools.

• Strong understanding of value engineering principles and application.

• Familiarity with renewable energy, manufacturing, and construction sectors.

• Excellent communication, negotiation, and conflict-resolution skills.

• Ability to analyze and interpret complex technical specifications and regulatory requirements.

📝 Enhancement Note: The experience requirements are tiered based on education, suggesting a focus on practical, hands-on experience in complex project environments. The emphasis on ETO and Design-Build models indicates a need for strategic thinking within operational frameworks, common in GTM and Sales Operations roles that support complex sales cycles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 complex, multidisciplinary programs managed from concept to execution, detailing the scope, challenges, and outcomes.

• Include examples of Program Requirements Documentation, demonstrating the ability to consolidate and manage critical program information.

• Present case studies illustrating successful client engagement, design review facilitation, and stakeholder coordination.

• Demonstrate proficiency in managing project schedules and budgets, with evidence of on-time and within-budget delivery.

• Highlight experience with ETO product design or similar complex engineering processes, showing a clear understanding of the technical strategy and execution. Process Documentation:

• Provide examples of how you've developed and maintained clear, comprehensive documentation for program requirements and design specifications.

• Illustrate your approach to standardizing design processes, leveraging lessons learned, and driving continuous improvement initiatives.

• Detail your methods for ensuring seamless transitions from design to execution, including handover protocols and alignment strategies.

📝 Enhancement Note: For a role like this, a portfolio should emphasize not just project completion but the processes used to achieve success. Candidates should be prepared to articulate their methodology for requirements gathering, stakeholder management, risk mitigation, and documentation, particularly how these processes contribute to efficiency and successful program outcomes.

💵 Compensation & Benefits

Salary Range: Based on the experience level (8-12+ years), location (Olathe, KS), and industry (Construction/Engineering), a competitive salary range is estimated between $100,000 - $150,000 annually. This range is subject to variation based on specific qualifications, past performance, and negotiation.

Benefits:

• Flexible and Robust Benefits Package: Comprehensive health, dental, vision, and life insurance.

• Career Development Programs: Opportunities for professional growth and advancement within Faith Technologies.

• Continued Education Programs: Support for ongoing learning and skill enhancement.

• Merit-Based Compensation: Competitive base salary with potential for performance-based bonuses or incentives.

• Retirement Savings Plan: 401(k) with company match.

• Paid Time Off: Generous vacation, sick leave, and holiday pay.

Working Hours: 40 hours per week, with typical hours between 7:00 a.m. and 5:00 p.m. Monday – Friday. The role may require work at any time on any day of the week to meet business needs, indicating flexibility for project deadlines.

📝 Enhancement Note: The salary estimate is based on industry benchmarks for Program Managers and Senior Engineering roles in the Kansas City metropolitan area, considering the specified experience. The "merit to the core" philosophy mentioned in the company description suggests that compensation will be closely tied to individual performance and contributions, which is a common theme in high-impact operations roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Construction, Engineering, Manufacturing, and Renewable Energy. Faith Technologies operates within a dynamic sector focused on innovative energy solutions and infrastructure development.

Company Size: Faith Technologies is a significant player in its industry, indicated by its "Healthiest 100 Workplaces in America" recognition and comprehensive benefits, suggesting a well-established organization with a substantial employee base.

Founded: While the founding date is not explicitly stated, the company's established presence and focus on growth imply a history of innovation and market adaptation.

Team Structure:

• The Program Design Manager will likely be part of a larger Engineering or Project Management department, working within a matrixed structure.

• Collaboration will be essential with Sales, Estimating, Procurement, Manufacturing, Logistics, and Construction teams.

• The role involves leading cross-functional teams, implying a leadership position with significant influence over project direction. Methodology:

• Data-driven decision-making, leveraging analytics for cost impacts, design alternatives, and value engineering.

• Process optimization through the implementation of lessons learned and reusable design strategies.

• Strong emphasis on collaboration and communication to ensure alignment across diverse technical and operational teams.

• Customer-centric approach, with the Program Design Manager serving as the primary client-facing lead.

Company Website: https://www.faithtechinc.com/

📝 Enhancement Note: The company's "Culture of Care" and recognition as a healthy workplace suggest a supportive environment. For an operations professional, this indicates a company that values employee well-being, which can translate to better work-life balance and a focus on sustainable operational practices.

📈 Career & Growth Analysis

Operations Career Level: This role represents a senior-level position, demanding extensive experience in managing complex programs and leading cross-functional teams. It sits at the intersection of technical design, project management, and strategic operations.

Reporting Structure: The Program Design Manager likely reports to a Director or Vice President of Engineering, Project Management, or Operations, with direct oversight of project teams as needed.

Operations Impact: This role has a direct impact on revenue by ensuring that complex client requirements are translated into viable, cost-effective, and executable designs, directly influencing project success rates and client satisfaction.

Growth Opportunities:

• Advancement to Director-level roles in Engineering, Project Management, or Operations.

• Opportunities to lead larger, more strategic programs or develop new service lines within Faith Technologies.

• Potential to specialize in specific areas like Mission Critical infrastructure or Renewable Energy program design.

• Development of leadership and strategic planning skills through hands-on program management and cross-functional team leadership.

📝 Enhancement Note: The "merit to the core" philosophy and emphasis on career development suggest a clear path for high performers. Operations professionals in this role can expect to grow their strategic influence and leadership capabilities, moving towards roles that shape the company's operational strategy and execution.

🌐 Work Environment

Office Type: The role is primarily on-site in Olathe, KS, indicating a traditional office-based work environment.

Office Location(s): Olathe, Kansas, United States. This location is within the Kansas City metropolitan area, offering access to a robust business ecosystem.

Workspace Context:

• A collaborative office setting designed to facilitate teamwork and cross-functional interaction.

• Access to necessary design and project management tools, including BIM software and communication platforms.

• Opportunities for direct interaction with engineering, project management, and other operational teams.

• Potential for travel (10-50%) to client sites, manufacturing facilities, or construction locations to oversee program development and execution.

Work Schedule: Standard business hours with the expectation of flexibility to meet project deadlines. This means occasional work outside of regular hours may be necessary to ensure program success, a common characteristic of high-impact operational roles.

📝 Enhancement Note: The on-site requirement and potential for significant travel highlight the hands-on nature of this role. Operations professionals who thrive in dynamic environments where they can directly influence outcomes and engage with various stakeholders will find this appealing.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or Talent Acquisition will review applications, focusing on alignment with minimum requirements and AI-identified keywords.

• Hiring Manager Interview: A discussion with the hiring manager to assess technical expertise, project management experience, and cultural fit. Candidates should be prepared to discuss complex programs and their role in driving them.

• Cross-functional Team Interviews: Interviews with key stakeholders from Engineering, Sales, or Operations to evaluate collaboration style and ability to influence. Case studies or scenario-based questions are likely.

• Final Interview: Potentially with a senior leader (Director/VP) to discuss strategic alignment and long-term potential.

Portfolio Review Tips:

• Structured Case Studies: For each program presented, clearly outline the problem statement, your specific role and actions, the solutions implemented, and the quantifiable results (e.g., cost savings, schedule improvements, client satisfaction metrics).

• Demonstrate Process Mastery: Highlight the methodologies used for requirements documentation, stakeholder management, risk assessment, and value engineering. Show how these processes led to successful outcomes.

• Client-Facing Examples: Include examples of how you managed client expectations, presented technical solutions, and facilitated decisions.

• Technical Acumen: Be prepared to discuss ETO design principles, Design-Build processes, and the technical challenges encountered and overcome.

Challenge Preparation:

• Candidates may be asked to present a hypothetical program design scenario, outline a plan for a complex project, or solve a specific design or execution challenge.

• Focus on demonstrating your problem-solving approach, ability to integrate diverse inputs, and capacity to communicate complex ideas clearly and concisely.

• Prepare to articulate your understanding of Faith Technologies' business and how your skills align with their mission and values.

📝 Enhancement Note: The emphasis on a "Program Requirements Documentation" and the client-facing nature of the role suggest that interviewers will probe deeply into how candidates manage information, communicate technical details, and drive consensus among diverse stakeholders. A well-structured portfolio that showcases these abilities is crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Project Management Software: Proficiency in tools such as Microsoft Project, Asana, Monday.com, or similar for schedule management, task tracking, and resource allocation.

• Design & Engineering Software: Familiarity with CAD software (e.g., AutoCAD), BIM tools (e.g., Revit), and potentially specialized ETO design platforms.

• Collaboration Platforms: Experience with Microsoft Teams, Slack, or similar for real-time communication and document sharing.

Analytics & Reporting:

• Spreadsheet Software: Advanced proficiency in Microsoft Excel for budgeting, cost analysis, and data manipulation.

• Reporting Tools: Ability to generate reports from project management and design software to track progress and identify trends.

CRM & Automation:

• While not explicitly a CRM role, understanding how design requirements feed into sales processes and CRM data is beneficial.

• Familiarity with ERP systems (e.g., SAP, Oracle) for understanding cost tracking and procurement integration.

📝 Enhancement Note: While the job description doesn't list specific software, the nature of the role implies a need for strong project management and design software skills. For operations professionals, demonstrating proficiency in tools that enable data-driven decision-making, process automation, and efficient stakeholder communication is key.

👥 Team Culture & Values

Operations Values:

• Integrity & Care: Demonstrated through a commitment to ethical practices and fostering a supportive "Culture of Care" within teams.

• Innovation: Encouraging new ideas for energy solutions, design approaches, and operational efficiencies.

• Excellence: Striving for high-quality outcomes in design, engineering, and project execution, aligning with the "merit to the core" philosophy.

• Collaboration: Working effectively across diverse teams to achieve common program goals and drive collective success.

• Efficiency: Focusing on optimizing processes, managing resources effectively, and delivering value through streamlined operations.

Collaboration Style:

• Highly collaborative, requiring active engagement with internal departments (Sales, Engineering, Manufacturing, Construction) and external clients/consultants.

• Emphasis on clear, consistent communication and proactive problem-solving to ensure alignment and address challenges swiftly.

• A willingness to challenge assumptions and bring diverse perspectives together to find the best solutions.

📝 Enhancement Note: The "Culture of Care" and "merit to the core" values suggest a high-performance environment that also prioritizes employee well-being. Operations professionals who can balance results-orientation with strong interpersonal skills will likely thrive here.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Complexity: Leading multiple, highly technical, and often evolving programs simultaneously.

• Stakeholder Alignment: Bridging the needs and expectations of diverse stakeholders, including clients, internal departments, and execution teams.

• Balancing Design & Execution: Ensuring that designs are not only innovative but also manufacturable, constructible, and cost-effective.

• Rapid Technological Evolution: Staying abreast of advancements in energy solutions, design technologies, and construction methods.

Learning & Development Opportunities:

• Advanced Program Management: Deepening expertise in managing large-scale, complex projects within the construction, engineering, and energy sectors.

• Technical Specialization: Opportunities to gain deeper knowledge in areas like Mission Critical infrastructure, renewable energy systems, or ETO product development.

• Leadership Development: Growing leadership capabilities through managing cross-functional teams and influencing strategic decisions.

• Industry Certifications: Potential support for certifications relevant to project management, engineering, or specific industry segments.

📝 Enhancement Note: This role presents significant challenges that are also opportunities for growth. Operations professionals who embrace complex problem-solving and continuous learning will find ample room for development, particularly in strategic planning and technical leadership.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led a complex, multidisciplinary program from concept to execution. What were the key challenges, and how did you ensure success?" (Focus on your process for requirements definition, stakeholder management, and risk mitigation.)

• "How do you ensure alignment between design intent, manufacturing capabilities, and constructability for Engineered-to-Order (ETO) products?" (Highlight your understanding of the ETO lifecycle and cross-functional collaboration.)

• "Walk me through your process for developing and managing program budgets and schedules for large-scale projects. How do you handle deviations?" (Emphasize your financial acumen and proactive schedule management.) Company & Culture Questions:

• "What do you know about Faith Technologies' 'Culture of Care' and how do you see yourself contributing to it?" (Research the company's values and be ready to share examples of how you embody them.)

• "How do you approach leading and motivating cross-functional teams, especially when they have competing priorities?" (Focus on your communication, negotiation, and influence skills.)

• "How do you ensure that program designs not only meet client requirements but also drive value and efficiency for the company?" (Connect design decisions to business outcomes and operational impact.) Portfolio Presentation Strategy:

• Concise & Impactful: Select 2-3 of your most relevant programs to showcase.

• STAR Method: For each example, clearly articulate the Situation, Task, Action, and Result. Quantify results whenever possible.

• Process Focus: Emphasize the how – your methodologies for requirements documentation, stakeholder coordination, risk management, and problem-solving.

• Visual Aids: Use clear slides or diagrams to illustrate complex concepts, project flows, or design elements. Be prepared to discuss your use of BIM or other relevant technologies.

📝 Enhancement Note: Interviewers will be looking for a candidate who can demonstrate strategic thinking, strong operational execution, and excellent leadership. Be prepared to speak in detail about your processes and how they contribute to successful project outcomes and client satisfaction.

📌 Application Steps

To apply for this Program Design Manager position:

• Submit your application through the provided Workday link on the Faith Technologies careers page.

• Tailor Your Resume: Highlight experience in engineering, preconstruction, or contracting, specifically mentioning ETO, Design-Build, and multidisciplinary project management. Quantify achievements with metrics where possible.

• Prepare Your Portfolio: Curate examples of complex programs you've managed, focusing on Program Requirements Documentation, client engagement, and schedule/budget management. Be ready to discuss your processes in detail.

• Research Faith Technologies: Understand their "Culture of Care," their role in renewable energy, construction, and manufacturing, and their commitment to innovation.

• Practice Interview Responses: Prepare to answer behavioral and situational questions using the STAR method, focusing on your leadership, problem-solving, and process management skills.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.