Product Manager - UX, AI Workflows

📍 Job Overview

Job Title: Product Manager - UX, AI Workflows

Company: Comcast (FreeWheel)

Location: New York, NY, United States

Job Type: Full time

Category: Product Management / User Experience / AI

Date Posted: 2026-08-13

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• Drive product strategy and roadmap definition for user experience (UX) enhancements within the FreeWheel platform, focusing on AI-powered workflows.

• Lead the end-to-end product lifecycle for specific user workflows, from discovery and requirement definition to delivery and continuous improvement.

• Collaborate extensively with UX Design, Engineering, and other cross-functional teams to identify customer needs and deliver impactful solutions.

• Leverage customer feedback, analytics, and user research to inform product decisions and ensure user-centered development.

• Contribute to the evolution of AI-driven user experiences and workflow automation within the media technology and advertising technology sectors.

📝 Enhancement Note: This role is positioned as a Product Manager with a strong emphasis on User Experience and the integration of AI into workflows, specifically within the advertising technology domain of Comcast's FreeWheel platform. The focus on AI Workflows and UX suggests a strategic initiative to leverage AI for improving user efficiency and product adoption.

📈 Primary Responsibilities

• Own the roadmap definition, prioritization, and execution for specific user experience areas within the FreeWheel platform, with a focus on AI-driven functionalities.

• Partner closely with UX Design to identify customer problems, evaluate opportunities, and define detailed product requirements for AI workflows and user interface enhancements.

• Work with Engineering teams to balance the delivery of customer value, technical feasibility, and adherence to project timelines, ensuring robust and scalable solutions.

• Collaborate with other Product Managers to ensure their initiatives align with and uphold the platform's user experience standards and AI integration strategies.

• Define and optimize end-to-end user workflows, particularly those enhanced by AI, to help customers accomplish critical tasks more efficiently and effectively.

• Gather insights from customers, user research, behavioral analytics, and internal stakeholders to inform product decisions and validate hypotheses for AI workflow improvements.

• Write clear and concise product requirements, user stories, and acceptance criteria, and effectively communicate priorities to cross-functional teams.

• Make thoughtful tradeoff decisions that balance usability, business impact, technical implementation complexity, and the ethical considerations of AI.

• Measure outcomes, track key performance indicators (KPIs), and use data and customer feedback to continuously iterate and improve the user experience and AI feature effectiveness.

• Contribute to broader product planning and strategy discussions, ensuring alignment with organizational priorities and market trends in AI and ad tech.

• Build and maintain strong working relationships across Product, Design, Engineering, Customer Success, Marketing, and other stakeholder groups to foster a collaborative product development environment.

📝 Enhancement Note: The responsibilities highlight a need for a product manager who can bridge the gap between user needs, AI capabilities, and business objectives within a complex enterprise SaaS environment. The emphasis on "end-to-end user workflows" and "AI-powered experiences" suggests a hands-on role in shaping user journeys.

🎓 Skills & Qualifications

Education:

• Bachelor's Degree in Computer Science, Engineering, Design, Business, or a related field.

• While a stated degree is preferred, equivalent combinations of coursework and experience, or extensive related professional experience, will also be considered. Experience:

• 7-10 years of relevant work experience.

• 3-5 years of dedicated product management experience, with a proven track record of building and launching software products.

• Demonstrated ability to own product features, workflows, or specific product areas from initial discovery through successful delivery and iteration. Required Skills:

• Product Management: Proven experience in defining product vision, strategy, roadmap development, and execution for software products.

• User Experience (UX) Principles: Strong understanding of user-centered design, usability best practices, and how to translate user needs into intuitive product experiences.

• AI Workflows & Concepts: Familiarity with AI-powered experiences, workflow automation, copilots, or agentic product patterns, and an interest in how AI impacts user behavior and product design.

• Enterprise SaaS Product Development: Experience working on complex, multi-user enterprise software or Software-as-a-Service (SaaS) platforms.

• Cross-functional Collaboration: Ability to partner effectively with UX Design, Engineering, Marketing, Sales, and Customer Success teams.

• Data Analysis & Insights: Experience using customer feedback, user research, analytics, and other data sources to inform product decisions and measure impact.

• Product Requirements Definition: Skill in writing clear, concise product requirements, user stories, and acceptance criteria.

• Tradeoff Decision-Making: Ability to make informed and thoughtful tradeoff decisions balancing user needs, business priorities, and technical constraints.

Preferred Skills:

• Advertising Technology (AdTech) / Media Technology: Experience or strong interest in the ad tech or media technology industries.

• User Research & Behavioral Analytics: Experience working directly with user research methodologies and analyzing behavioral data to uncover insights.

• Design Systems & Interaction Design: Familiarity with design systems, interaction design concepts, and their application in product development.

• Workflow Automation: Experience designing or managing automated workflows within software applications.

• Technical Feasibility Assessment: Ability to understand technical constraints and collaborate with engineers on feasibility.

• Communication Skills: Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly to diverse audiences.

• Adaptability: Comfort operating in dynamic environments where requirements and priorities may evolve.

📝 Enhancement Note: The experience requirement (7-10 years total, with 3-5 in product management) indicates a need for a seasoned professional who can operate with a high degree of autonomy. The emphasis on AI, UX, and SaaS within the ad tech space is crucial for candidates to highlight.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase of products or features successfully launched, demonstrating ownership from conception to delivery.

• Examples of how user needs were identified and translated into product requirements and features, particularly those involving complex workflows.

• Case studies detailing the process of defining and optimizing end-to-end user workflows, highlighting improvements in efficiency or user satisfaction.

• Documentation of how data, user research, and analytics were used to inform product decisions and measure the impact of launched features.

• Evidence of collaboration with design and engineering teams, illustrating contribution to technical feasibility and timeline management.

• Demonstrations of how tradeoff decisions were made in complex scenarios, balancing competing priorities. Process Documentation:

• Clearly articulate the product development lifecycle followed, from ideation and discovery to launch and iteration.

• Detail methodologies used for requirement gathering, prioritization frameworks, and roadmap planning.

• Explain approaches to user research, data analysis, and the integration of insights into the product development process.

• Illustrate how cross-functional teams were managed and communicated with throughout the product lifecycle.

• Provide examples of how AI concepts were integrated into product strategies or workflow designs.

📝 Enhancement Note: Given the role's focus on UX and AI workflows, a portfolio that visually represents user journeys, workflow diagrams, and the impact of AI-driven features would be highly beneficial. Candidates should be prepared to discuss their process for balancing user needs with technical and business realities.

💵 Compensation & Benefits

Salary Range: $125,204.74 - $187,807.12 USD per year.

Benefits:

• Health Insurance: Comprehensive health insurance plans to support physical well-being.

• Financial Support: Benefits designed to provide financial security and support.

• Professional Guidance: Access to expert guidance and resources to navigate benefits and personal needs.

• Employee Feedback Programs: Opportunities to participate in programs that elevate customer and employee feedback, contributing to company improvement.

• Bonus/Commission Potential: Eligibility for bonuses (for non-sales roles) or commissions (for sales roles) based on performance, as per applicable plans.

• Retirement Savings Plans: (Implicit, typical for large organizations)

Working Hours:

• Standard full-time work week, likely around 40 hours per week, with flexibility expected to meet project demands and deadlines.

📝 Enhancement Note: The salary range provided is specific to New York and is based on job-related, non-discriminatory factors. Comcast's benefits are described as "best-in-class" and aim to support employees physically, financially, and emotionally. The mention of "Total Rewards" suggests a comprehensive compensation package beyond base salary.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Media, Telecommunications, Advertising Technology. FreeWheel, a Comcast company, is a significant player in providing ad platforms for premium video content, data, and advanced technology across all screens.

Company Size: Comcast is a large, publicly traded corporation (Fortune 500), with FreeWheel operating as a distinct but integrated division. This implies a dynamic environment with both the resources of a large enterprise and the agility of a specialized unit.

Founded: Comcast was founded in 1963. FreeWheel was founded in 2007. This history indicates a company with established market presence and a track record of innovation.

Team Structure:

• Product Team: The Product Manager will be part of a product organization, likely reporting to a Director or Senior Director of Product Management. This team will collaborate closely with dedicated UX Design and Engineering teams.

• Cross-functional Collaboration: The role requires strong partnerships with Customer Success, Sales, Marketing, and potentially other Product Managers within FreeWheel and broader Comcast.

• Reporting & Hierarchy: While specific reporting lines are not detailed, the role's scope suggests it will be an individual contributor role, potentially with influence over junior team members or interns on specific projects.

Methodology:

• User-Centered Design: A strong emphasis on understanding customer needs and designing intuitive user experiences, evident in the role's focus on UX and user workflows.

• Agile Development: Likely follows agile methodologies, with iterative development, continuous feedback loops, and adaptation to evolving requirements.

• Data-Driven Decision Making: The role emphasizes using customer feedback, analytics, and research to inform product decisions, indicating a data-informed approach.

• AI Integration: A strategic focus on incorporating AI into product offerings to enhance workflows and user capabilities.

Company Website: https://www.comcast.com/, https://freewheel.com/

📝 Enhancement Note: Comcast's "Operating Principles" (Own the customer experience, Know your stuff, Win as a team, Drive results and growth, Support a culture of inclusion, Do what’s right) provide a framework for the expected behaviors and values within the company.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Product Manager with a specialized focus on UX and AI Workflows. It requires significant experience (3-5 years in PM, 7-10 years overall) and the ability to own product areas and drive strategy. It sits at an experienced individual contributor level, capable of influencing product direction and cross-functional teams.

Reporting Structure: The Product Manager will likely report to a Director or Senior Director of Product Management. They will work closely with dedicated UX Designers and Engineering teams, and collaborate extensively with stakeholders across various departments like Sales, Customer Success, and Marketing.

Operations Impact: The Product Manager's impact will be measured by the success of the features and workflows they manage, directly influencing user adoption, customer satisfaction, operational efficiency within the FreeWheel platform, and ultimately, revenue generation through improved ad transactions. The focus on AI workflows suggests a strategic impact on modernizing user interactions and creating competitive advantages.

Growth Opportunities:

• Product Leadership: Potential to move into Senior Product Manager, Group Product Manager, or Director-level roles, leading larger product portfolios or teams.

• Specialization: Deepen expertise in AI-driven product development, UX strategy, or specific verticals within ad tech.

• Cross-functional Mobility: Opportunities to move into related roles in program management, strategy, or business operations within Comcast.

• Learning & Development: Access to Comcast's extensive learning resources, training programs, and potential for certifications in product management, UX, or AI.

• Industry Exposure: Working within a leading ad tech platform provides significant exposure to industry trends and challenges.

📝 Enhancement Note: The role offers a clear path for career advancement within product management, particularly for those who can demonstrate success in driving user experience improvements and integrating emerging technologies like AI into enterprise solutions.

🌐 Work Environment

Office Type: On-site role, implying a traditional office environment where collaboration and in-person interaction are valued.

Office Location(s): 1407 Broadway, Floor 12, New York, NY. This is a prime location in Manhattan, offering access to a vibrant business district.

Workspace Context:

• Collaborative Environment: The office setting will facilitate direct collaboration with UX Designers, Engineers, and other team members, fostering a dynamic exchange of ideas.

• Tools & Technology: Access to standard office technology, high-speed internet, and likely the full suite of Comcast/FreeWheel internal tools and communication platforms.

• Team Interaction: Opportunities for spontaneous discussions, brainstorming sessions, and team-building activities that are characteristic of an on-site work model.

Work Schedule: While specific hours are not detailed, a standard 40-hour work week is implied for a full-time role. However, the nature of product management often requires flexibility to meet project deadlines, attend global meetings (if applicable), or respond to urgent issues.

📝 Enhancement Note: The on-site requirement in a major city like New York suggests a demanding but potentially rewarding environment, with opportunities for networking and direct engagement with colleagues and industry professionals.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely conducted by HR or a recruiter to assess basic qualifications, experience, and cultural fit.

• Hiring Manager Interview: A deep dive into product management experience, strategic thinking, and understanding of UX and AI concepts. Candidates will be expected to discuss their approach to roadmap definition, prioritization, and stakeholder management.

• Cross-functional Interviews: Interviews with UX Design leads, Engineering Managers, and potentially other Product Managers. These will focus on collaboration style, technical acumen, and problem-solving abilities.

• Portfolio Review / Case Study: A critical stage where candidates present their work, showcasing specific product launches, workflow optimizations, or AI integration examples. This may involve a prepared presentation or a live problem-solving exercise.

• Executive/Senior Leadership Interview: Final interview with a Director or VP to assess strategic alignment, leadership potential, and overall fit with Comcast's culture and vision.

Portfolio Review Tips:

• Focus on Impact: Clearly articulate the business and user impact of your work using quantifiable metrics (e.g., increased conversion rates, reduced task completion time, improved user satisfaction scores).

• Showcase Process: Detail your product development process, highlighting how you gathered requirements, made tradeoffs, collaborated with teams, and iterated based on feedback.

• Highlight UX & AI: Emphasize your contributions to user experience improvements and any experience with AI-driven features or workflows. Use visual aids like wireframes, mockups, or workflow diagrams where appropriate.

• Tell a Story: Structure your portfolio presentations as compelling narratives, explaining the problem, your solution, the execution, and the results.

• Tailor to the Role: Specifically address how your experience aligns with the requirements of this Product Manager role at FreeWheel, emphasizing AI workflows and UX.

Challenge Preparation:

• Product Strategy & Prioritization: Be prepared to discuss how you would prioritize a backlog of features for AI workflow enhancements given limited resources.

• User Problem Identification: Practice articulating how you would identify and validate user problems related to existing workflows.

• AI Use Cases: Think about potential AI applications within ad tech platforms that could improve user experience or efficiency.

• Tradeoff Scenarios: Prepare to discuss challenging tradeoff decisions you've made in previous roles and the rationale behind them.

• Stakeholder Management: Be ready to describe how you manage differing opinions and expectations from various stakeholders.

📝 Enhancement Note: The interview process is likely rigorous, with a strong emphasis on demonstrating practical experience in product management, UX, and an understanding of AI's potential in enterprise software. A well-prepared portfolio is essential.

🛠 Tools & Technology Stack

Primary Tools:

• Product Management Platforms: Tools like Jira, Confluence, Asana, or similar for backlog management, requirements documentation, and project tracking.

• Collaboration Suites: Microsoft Office 365, Google Workspace for document creation, presentations, and communication.

• Prototyping & Design Tools: Familiarity with tools like Figma, Sketch, Adobe XD, or InVision for reviewing designs and providing feedback.

Analytics & Reporting:

• Web Analytics: Tools like Google Analytics, Adobe Analytics, or internal platforms for tracking user behavior and feature adoption.

• BI & Data Visualization: Experience with tools like Tableau, Power BI, Looker, or internal dashboards for analyzing data and presenting insights.

• User Feedback Platforms: Tools for collecting and analyzing customer feedback, surveys, and NPS scores.

CRM & Automation:

• CRM Systems: Familiarity with CRM platforms (e.g., Salesforce) for understanding customer lifecycles and sales processes, which can inform product decisions.

• Workflow Automation Tools: Understanding of how automation tools can enhance internal processes, relevant to the AI Workflows focus.

• AI/ML Platforms (Exposure): While not directly hands-on development, familiarity with the concepts and capabilities of AI/ML platforms that might be used internally or integrated with.

📝 Enhancement Note: While specific tools aren't listed, the role implies proficiency in standard product management software, analytics tools, and a strong understanding of how to leverage data for product decisions. Familiarity with AI/ML concepts and workflow automation is a key differentiator.

👥 Team Culture & Values

Operations Values:

• Customer Focus: Prioritizing the customer experience above all else, ensuring products are intuitive, efficient, and valuable.

• Data-Driven Approach: Making decisions informed by data, analytics, and user research to ensure product effectiveness and ROI.

• Innovation & Adaptability: Embracing new technologies like AI and being willing to adapt to evolving market needs and user behaviors.

• Collaboration & Teamwork: Working effectively across diverse teams to achieve shared product goals.

• Ownership & Accountability: Taking responsibility for product outcomes and driving initiatives to completion.

• Inclusion: Supporting a diverse and inclusive work environment where all voices are heard and valued.

Collaboration Style:

• Partnership-Oriented: Building strong, collaborative relationships with Design, Engineering, and other stakeholders to co-create solutions.

• Transparent Communication: Maintaining open and honest communication regarding product decisions, priorities, and challenges.

• Feedback-Rich Environment: Encouraging and actively seeking feedback from team members and stakeholders to refine product strategies and execution.

• Cross-functional Integration: Seamlessly integrating product management activities with the work of other departments to ensure alignment and unified execution.

📝 Enhancement Note: Comcast's stated Operating Principles strongly influence the team culture, emphasizing customer-centricity, continuous learning, teamwork, and results. For this role, a proactive and collaborative approach to integrating AI and enhancing UX will be highly valued.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing AI Innovation with User Adoption: Ensuring that advanced AI features are intuitive and valuable to users, rather than overly complex or disruptive to existing workflows.

• Navigating Evolving AI Landscape: Staying abreast of rapid advancements in AI technology and identifying practical applications that align with FreeWheel's business objectives and customer needs.

• Cross-functional Alignment: Managing diverse stakeholder expectations and ensuring buy-in from various departments with potentially different priorities.

• Data Availability and Quality: Ensuring access to sufficient, high-quality data for both product decision-making and AI model training/validation.

• Technical Complexity: Working with sophisticated technical systems and understanding the implications of AI integration on platform architecture and performance.

Learning & Development Opportunities:

• AI Product Management Specialization: Gaining deep expertise in productizing AI features and building AI-driven workflows.

• Advanced UX Strategy: Developing sophisticated strategies for user research, interaction design, and creating seamless user journeys in complex enterprise applications.

• Industry Immersion: Deepening knowledge of the advertising technology and media technology landscapes, understanding market dynamics and competitive positioning.

• Leadership Development: Opportunities to hone leadership skills through cross-functional project leadership and potential mentorship.

• Continuous Learning: Access to Comcast's extensive internal training resources, industry conferences, and educational programs to stay current with product management, UX, and AI best practices.

📝 Enhancement Note: This role presents a significant opportunity to shape the future of user experience in ad tech by integrating cutting-edge AI. The challenges are inherent to working with new technologies and in a complex enterprise environment, offering substantial learning and growth potential.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for defining a product roadmap for a new AI-powered feature. How would you prioritize it against existing user workflow improvements?"

• "How do you identify and validate user needs for complex enterprise workflows, especially when AI might be involved?"

• "Walk me through a time you had to make a difficult tradeoff between user experience, technical feasibility, and business goals. What was the outcome?"

• "How would you approach collaborating with UX designers and engineers to ensure an AI workflow is both innovative and user-friendly?"

• "What are your thoughts on the ethical considerations of AI in product development, particularly in a user-facing context?" Company & Culture Questions:

• "Based on your research, how do you see AI impacting the advertising technology industry, and how might FreeWheel leverage this?"

• "How do you align your product development approach with Comcast's Operating Principles, specifically 'Own the customer experience' and 'Win as a team'?"

• "Describe your experience working in large, matrixed organizations. How do you navigate stakeholder management and influence without direct authority?"

• "What excites you most about FreeWheel's mission and its role in the ad tech ecosystem?" Portfolio Presentation Strategy:

• Structure: Begin with a high-level overview of your role and responsibilities at previous companies. Then, dive into 2-3 key projects that best showcase your experience with UX, workflow optimization, and ideally, AI or complex enterprise software.

• STAR Method: For each project, use the STAR method (Situation, Task, Action, Result) to clearly articulate the context, your role, the steps you took, and the measurable outcomes.

• Visuals: Use mockups, wireframes, workflow diagrams, and data charts to illustrate your points. Show the "before" and "after" if possible, especially for workflow improvements.

• Focus on Process: Be prepared to explain how you achieved the results, not just what you achieved. Detail your decision-making process, collaboration methods, and how you handled challenges.

• AI Integration: If you have direct AI experience, clearly explain your role in conceptualizing, defining, or launching those features. If not, discuss how you approach integrating new technologies and understanding their potential impact on user workflows.

• Conciseness: Be mindful of time. Practice your presentation to ensure it's engaging and informative within the allotted timeframe.

📝 Enhancement Note: Candidates should prepare specific examples that demonstrate their ability to think strategically about user experience, leverage data, and understand the potential and challenges of AI in a commercial product context.

📌 Application Steps

To apply for this Product Manager position:

• Submit your application through the Comcast Careers portal via the provided URL.

• Customize Your Resume: Tailor your resume to highlight experience in product management, UX, AI workflows, enterprise SaaS, and the ad tech/media tech industries. Use keywords from the job description such as "Product Management," "User Experience," "AI Workflows," "SaaS," "Roadmap Definition," and "Cross-functional Collaboration." Quantify achievements wherever possible.

• Prepare Your Portfolio: Curate a portfolio that showcases your best work, focusing on product launches, workflow optimization case studies, and any experience with AI-driven features. Be ready to discuss your process and the impact of your work.

• Research Comcast & FreeWheel: Familiarize yourself with Comcast's mission, values (especially their Operating Principles), and FreeWheel's position in the ad tech market. Understand their products and recent industry news.

• Practice Interview Responses: Prepare answers to common product management, behavioral, and situational interview questions, focusing on your experience with UX, AI, and cross-functional collaboration. Rehearse your portfolio presentation.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.