Product designer | WebPro team

📍 Job Overview

Job Title: Product Designer | WebPro Team

Company: Hostinger

Location: Vilnius, Lithuania

Job Type: Full-Time

Category: Product Design / GTM Operations (Focus on User Experience for Professional Clients)

Date Posted: April 30, 2026

Experience Level: Mid-Level (3-5 years)

Remote Status: Remote Friendly (Lithuania & Worldwide)

🚀 Role Summary

• Design and optimize complex user experiences for professional clients (agencies, freelancers) managing multiple clients and complex workflows.

• Lead the design of referral and partner experiences, focusing on UX, trust, and business model integration.

• Collaborate closely with engineering teams on technically complex features, ensuring seamless design implementation.

• Conduct direct user research with agencies and freelancers to inform design decisions and ensure user-centricity.

• Leverage AI tools to accelerate prototyping, explore design variations, and synthesize research findings.

📝 Enhancement Note: While the title is "Product Designer," the description emphasizes designing for "power-users" who manage multiple clients, permissions, and team collaborations. This strongly aligns with GTM operations and sales enablement by focusing on the tools and experiences that empower professional service providers, which is a critical aspect of the Go-To-Market strategy for a B2B-focused offering. The role requires a deep understanding of user needs within a professional services context, making it highly relevant to operations professionals focused on user enablement and platform efficiency.

📈 Primary Responsibilities

• Design intuitive and efficient multi-client management tools, including client accounts, granular permissions, team collaboration features, and sophisticated billing structures.

• Develop and own the end-to-end referral and partner experience, focusing on how agencies onboard clients and track their rewards and business growth.

• Strategically map and simplify complex user workflows without sacrificing the depth of functionality required by professional users.

• Integrate and utilize AI tools within the design process for rapid prototyping, generating design variants, and synthesizing user research data.

• Conduct regular, in-depth user research directly with agencies and freelancers to gather qualitative insights and validate design solutions.

• Foster strong collaborative relationships with engineering teams to ensure technically sound and efficiently implemented design solutions.

• Utilize analytics tools (e.g., Amplitude, Hotjar) to monitor user behavior, identify pain points, and inform iterative design improvements.

• Contribute to the visual design and interaction patterns that define the professional user interface of Hostinger's platform.

📝 Enhancement Note: The responsibilities highlight a blend of user-centric design and strategic GTM enablement. Designing for "power-users" and "complex workflows" is a key aspect of sales operations and customer success, as it directly impacts the efficiency and growth potential of Hostinger's professional client base. The emphasis on referral and partner experiences also touches upon channel operations and partner enablement strategies.

✅ Skills & Qualifications

Education:

Experience:

• 3-5 years of demonstrated experience in designing consumer-focused tech products, with a preference for B2B or professional workflow applications.

Required Skills:

• Generalist Design Mindset: Proficiency across UX research, interaction design, and visual design execution.

• AI Tool Integration: Demonstrated ability to effectively use AI tools in daily workflow for exploration, prototyping, or research synthesis.

• User Research Expertise: Strong capability in conducting qualitative user research, particularly with professional or B2B user segments.

• Workflow Mapping & Simplification: Skill in analyzing and redesigning complex user journeys for enhanced efficiency.

• HTML/CSS Basics: Sufficient understanding to facilitate effective prototyping and close collaboration with engineers.

• Communication & Collaboration: Excellent verbal and written communication skills, with the ability to articulate design decisions, provide constructive feedback, and negotiate solutions.

• Data-Informed Design: Familiarity with analytics tools (e.g., Amplitude, Hotjar) for data analysis and decision-making.

• Portfolio Presentation: Ability to showcase a portfolio with comprehensive product work, detailing process, thinking, and achieved outcomes.

Preferred Skills:

• Experience designing specifically for B2B tools, dashboards, or enterprise-level professional workflows.

• Familiarity with advanced permission/role structures and their design implications.

• Experience with referral programs or partner ecosystem design.

📝 Enhancement Note: The requirement for a "generalist mindset" and comfort with "UX research, interaction design, and visual craft" is crucial for a Product Designer role in an operations-focused team. The emphasis on AI tools and analytics platforms like Amplitude and Hotjar indicates a data-driven and forward-thinking product development approach, common in high-performing GTM and RevOps environments.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Detailed case studies showcasing the entire design process from problem identification to solution implementation and outcome measurement.

• Demonstrations of user research methodologies, including how insights were gathered and directly influenced design decisions.

• Examples of complex workflow mapping and simplification strategies applied to real-world problems.

• Prototypes (interactive or conceptual) that illustrate key user flows and interaction patterns.

• Evidence of collaboration with engineering and product teams, highlighting problem-solving during development.

Process Documentation:

• Ability to articulate your personal design process and how it aligns with team workflows for efficient development cycles.

• Documentation of how user feedback and data analysis are integrated into iterative design improvements.

• Examples of how you've documented design specifications for engineering handoff.

📝 Enhancement Note: For a role focused on designing tools for professionals, a portfolio needs to go beyond just polished screens. It must showcase the candidate's ability to understand complex user needs, map intricate processes, and deliver solutions that improve efficiency and drive business outcomes for their clients – a key aspect of GTM operational effectiveness.

💵 Compensation & Benefits

Salary Range:

• Gross Salary: 4500 – 6500 EUR per month.

• Research Basis: This range is competitive for a mid-level Product Designer in Vilnius, Lithuania, considering the company's size and industry. It reflects the given salary bracket and is benchmarked against industry standards for similar roles in the Baltic region.

Benefits:

• 360 Growth:

  • Limitless learning opportunities with access to platforms like Reforge and Coach Hub.
  • Support for attending global conferences.
  • Access to extensive physical and digital libraries.
  • Mentoring through the TesoXchange program.
  • Internal mobility and career advancement opportunities.

• Freedom & Responsibility:

  • Flexible work location: modern offices in Vilnius, remote from home, or anywhere globally.
  • Flexibility in managing your schedule.

• Wellness Simplified:

  • Health insurance from Day 1.
  • Gym memberships.
  • Recharge leave.
  • Headspace subscriptions.
  • Regular health checks.
  • Wellbeing-dedicated events, sports, arts, and hobby clubs.

• Work Hard – Play Hard:

  • Company events like Summerfest & Winterfest, Town Hall, Meet the Client initiatives.
  • Team-buildings and workations.
  • Access to the Žalgiris Arena VIP Lounge.

Working Hours:

• Approximately 40 hours per week, with flexibility in scheduling to accommodate global collaboration and personal needs.

📝 Enhancement Note: The detailed benefits package, particularly the emphasis on "360 Growth" and "Wellness Simplified," is a significant draw. The combination of learning resources (Reforge, Coach Hub) and flexible work arrangements (location, schedule) are highly valued by operations professionals seeking continuous improvement and work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Web Hosting, Cloud Services, Digital Solutions, AI-Powered Tools. Hostinger operates in a highly competitive technology sector, focusing on empowering individuals and small businesses to establish and grow their online presence. This requires a constant drive for innovation and customer-centric product development.

Company Size: Over 900 professionals, indicating a mature yet agile organization with established processes but still retaining a dynamic startup feel.

Founded: Hostinger was founded in 2004, giving it significant experience and stability in the market.

Team Structure:

• The role is within the "WebPro team," specifically tasked with addressing the unique needs of agencies and freelancers. This suggests a specialized product team focused on a key B2B segment.

• The team likely collaborates closely with product management, engineering, marketing, and potentially sales/customer success teams dedicated to the professional segment.

Methodology:

• Customer Obsession: A core company principle, meaning user research and feedback are paramount.

• Data-Driven Decisions: Utilization of analytics tools like Amplitude and Hotjar to inform product strategy and design.

• AI-Powered Innovation: Actively incorporating AI tools into product development and design processes.

• Agile Development: Implied by the "fast-paced, dynamic environment" and close collaboration with engineers.

Company Website: https://www.hostinger.com/

📝 Enhancement Note: Hostinger's focus on empowering small businesses and creators, combined with its "customer obsession" principle, means that roles like this Product Designer are integral to the company's GTM strategy. By designing better tools for professionals, the company directly impacts how effectively those professionals can serve their clients, thereby driving Hostinger's growth through its professional user base.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level Product Designer. This role is positioned as a specialist contributor, expected to take ownership of significant product areas, drive design strategy for the WebPro team, and mentor junior designers if applicable. The focus on "power-user" design and complex workflows means this role offers substantial challenges that can accelerate career progression.

Reporting Structure: The designer will report to a Product Design Lead or Head of Product, likely within the WebPro team. They will work closely with Product Managers, Engineers, and UX Researchers.

Operations Impact: The design decisions made by this role directly influence the efficiency, satisfaction, and retention of Hostinger's professional clients (agencies and freelancers). This impact is critical for the company's B2B growth strategy, as these users are key drivers of revenue and referrals. Enhancing their experience directly translates to increased platform adoption, reduced churn, and greater advocacy.

Growth Opportunities:

• Specialization: Deepen expertise in designing for complex B2B workflows, SaaS platforms, and professional user segments.

• Leadership: Potential to move into Senior Product Designer roles, lead design initiatives for broader product areas, or transition into Product Management.

• Skill Development: Leverage provided learning resources (Reforge, Coach Hub, conferences) to master advanced design techniques, AI integration, and user research methodologies.

• Cross-Functional Experience: Gain in-depth understanding of engineering constraints, product strategy, and GTM challenges through close collaboration.

📝 Enhancement Note: This role offers a unique opportunity to blend product design skills with a strong understanding of GTM operations. The challenges presented by designing for professional users and complex workflows are excellent training grounds for future leadership roles in product, design, or even operations, especially in companies with strong B2B or SaaS offerings.

🌐 Work Environment

Office Type: Hostinger offers modern office spaces in Vilnius (and Kaunas), as well as remote work options. This hybrid approach fosters collaboration while maintaining flexibility.

Office Location(s): Vilnius, Lithuania (and Kaunas, Lithuania). The company also supports remote work from anywhere in the world.

Workspace Context:

• Collaborative Environment: Encourages close interaction with product managers, engineers, and fellow designers, fostering a shared ownership of product success.

• Technology Stack: Access to modern design and collaboration tools, including AI tools, analytics platforms, and prototyping software.

• Innovation Focus: A culture that supports experimentation and the exploration of new technologies, such as AI, to enhance product offerings.

• User-Centricity: A work environment where understanding and solving user problems is a primary focus.

Work Schedule: Approximately 40 hours per week, with flexibility to manage personal schedules and work from various locations. This flexibility is crucial for operations roles that often require deep focus and uninterrupted work periods.

📝 Enhancement Note: The emphasis on flexibility (location and schedule) is a key aspect for operations professionals who often need focused time for analysis, process mapping, and strategic thinking, away from constant interruptions. The hybrid model supports both in-person collaboration when needed and focused remote work.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio for relevant experience and skills.

• Design Challenge/Case Study: A practical exercise to assess design thinking, problem-solving skills, and ability to articulate process and outcomes. This may involve a take-home assignment or an in-person/virtual workshop.

• Portfolio Presentation: A deep dive into selected case studies from the candidate's portfolio, focusing on their role, process, decision-making, and impact.

• Team/Hiring Manager Interviews: Discussions to assess cultural fit, collaboration style, technical depth, and understanding of user-centric design principles.

• Final Interview: Potentially with senior leadership to discuss strategic alignment and long-term vision.

Portfolio Review Tips:

• Showcase Process: Clearly articulate your design process for each project. What research methods did you use? How did you ideate and iterate?

• Quantify Impact: Where possible, include metrics or data that demonstrate the success of your designs (e.g., improvements in conversion rates, task completion times, user satisfaction scores).

• Highlight Collaboration: Show examples of how you worked with engineers, product managers, and other stakeholders.

• Focus on "Why": Explain the reasoning behind your design decisions, linking them back to user needs and business goals.

• Tailor to Hostinger: If possible, demonstrate an understanding of Hostinger's products and target users (agencies, freelancers) within your portfolio examples.

• Include AI Integration: Showcase how you've leveraged AI tools in your design workflow.

Challenge Preparation:

• Be prepared to discuss your approach to solving complex workflow problems for professional users.

• Practice articulating your design decisions clearly and concisely, anticipating potential questions about trade-offs or alternative solutions.

• Familiarize yourself with Hostinger's current product offerings, particularly those aimed at professional users, to demonstrate genuine interest and understanding.

• Prepare to discuss how you use data and user feedback to drive design iterations.

📝 Enhancement Note: The emphasis on a portfolio showing "process, thinking, and outcomes" is critical. For a role supporting GTM operations, this means demonstrating the ability to design tools that directly impact efficiency, revenue, and client management for professional users. Case studies should highlight how your designs solved specific business problems for these user segments.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite (or similar industry-standard tools).

• AI Tools: Candidates are expected to use AI tools in their daily workflow (specific tools not listed, but experimentation with Generative AI for design exploration is a plus).

• Collaboration: Slack, Jira, Confluence (standard tools for cross-functional team collaboration).

Analytics & Reporting:

• User Behavior Analytics: Amplitude, Hotjar, or similar tools are explicitly mentioned. Proficiency in interpreting user data to inform design is essential.

• Data Visualization: Tools that can help present data insights effectively to stakeholders.

CRM & Automation:

• While not directly listed as a design tool, understanding the principles of CRM and automation within a B2B context (e.g., how client management tools integrate with CRM functions) would be beneficial.

📝 Enhancement Note: The explicit mention of Amplitude and Hotjar indicates a strong data-driven approach. Designers are expected to not only create interfaces but also understand how users interact with them and how those interactions translate into business outcomes, a core tenet of RevOps and GTM strategy.

👥 Team Culture & Values

Operations Values:

• Customer Obsession: A foundational principle at Hostinger, driving a relentless focus on understanding and serving the needs of their users, especially professionals.

• Innovation: A culture that embraces new technologies like AI and encourages exploration of novel solutions.

• Data-Driven Decision Making: Using analytics and user research to inform product strategy and design choices.

• Collaboration & Ownership: Encouraging teamwork and empowering individuals to take responsibility for their projects and outcomes.

• Efficiency & Simplicity: A drive to streamline complex processes and create user experiences that are both powerful and easy to use.

Collaboration Style:

• Cross-Functional Integration: Close working relationships with Product Management, Engineering, and potentially Marketing and Sales teams to ensure cohesive product development.

• Feedback-Rich Environment: Openness to giving and receiving constructive feedback to foster continuous improvement.

• Shared Ownership: A team mentality where success is a collective achievement, and individuals are encouraged to contribute beyond their defined roles.

📝 Enhancement Note: The company's stated principles (Customer Obsession, Innovative Products, Talented Teams) and its "10 company principles" directly inform the expected team culture. For a designer focusing on professional users, understanding how their work contributes to client success and thus company growth is paramount.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Balancing the need for advanced functionality for professional users with the requirement for an intuitive and efficient user experience.

• Technical Constraints: Collaborating with engineering on technically complex features where design and implementation are tightly coupled.

• User Research Intensity: The non-negotiable requirement for direct user research means dedicating significant time to understanding nuanced professional workflows.

• AI Integration: Staying ahead of the curve in effectively integrating AI tools into the design process and product.

Learning & Development Opportunities:

• Advanced Design Skills: Access to platforms like Reforge and Coach Hub for specialized training in product strategy, UX, and leadership.

• Industry Exposure: Opportunities to attend global conferences and stay abreast of the latest trends in product design and technology.

• Mentorship: Guidance from experienced professionals through programs like TesoXchange.

• Career Progression: Clear pathways for advancement within the product design team or into related product management roles.

📝 Enhancement Note: The challenges presented by this role are directly related to improving the operational efficiency and effectiveness of Hostinger's professional clients. Overcoming these challenges offers significant growth opportunities for designers interested in the intersection of product, GTM, and customer success.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed a complex workflow for a professional user. What were the challenges, and how did you simplify it while retaining necessary functionality?" (Focus on process, user research, and outcome).

• "How do you leverage user data and analytics (like Amplitude/Hotjar) to inform your design decisions, especially for a power-user segment?" (Highlight data-driven approach).

• "Walk us through a project where you integrated AI tools into your design process. What was the benefit?" (Demonstrate AI proficiency).

Company & Culture Questions:

• "How do you see your role contributing to Hostinger's mission of helping individuals and small businesses succeed online?" (Connect role to company mission).

• "Hostinger emphasizes customer obsession. How would you ensure the WebPro team's designs truly meet the needs of agencies and freelancers?" (Showcase user-centricity).

Portfolio Presentation Strategy:

• Structure your presentation: Start with the problem, your role, the process, the solution, and the outcomes.

• Be specific: Use real examples and data to support your claims.

• Tell a story: Engage your audience by explaining the narrative behind each project.

• Demonstrate your thinking: Explain why you made certain decisions, not just what you did.

• Highlight your impact: Quantify results whenever possible, focusing on how your designs improved user experience or business metrics.

• Prepare for questions: Anticipate questions about trade-offs, alternative solutions, and your collaboration style.

📝 Enhancement Note: Preparing for this role requires demonstrating not just design skills but also an understanding of the business impact of design on professional users. Case studies should explicitly show how your design solutions contribute to efficiency, client management, and revenue generation for Hostinger's B2B clients.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Ashby.

• Portfolio Customization: Curate your portfolio to highlight projects that demonstrate experience in designing for complex workflows, professional users, or B2B applications. Ensure case studies clearly articulate your process, user research, and measurable outcomes.

• Resume Optimization: Tailor your resume to emphasize your 3-5 years of experience in consumer-focused tech products, your generalist design skills, proficiency with AI tools, and experience with analytics platforms like Amplitude or Hotjar.

• Interview Preparation: Practice articulating your design process, discussing user research methodologies, and explaining how you've used data to drive decisions. Be ready to present your portfolio and discuss challenging projects.

• Company Research: Familiarize yourself with Hostinger's products, mission, and company principles. Understand the target audience for the WebPro team (agencies and freelancers) and their specific needs.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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