Product Designer (UI/UX)

📍 Job Overview

Job Title: Product Designer (UI/UX)

Company: Bjak

Location: London, England, United Kingdom

Job Type: FULL_TIME

Category: Product Design / UI/UX

Date Posted: 2026-04-16

Experience Level: Mid-Level (3+ years)

Remote Status: Fully Remote (within UK)

🚀 Role Summary

• Lead the end-to-end design process for key product areas, from initial concept through to final implementation, impacting millions of users across Southeast Asia.

• Drive the creation of seamless, intuitive, and scalable user experiences for both web and mobile platforms within the digital insurance and financial services sector.

• Collaborate closely with Product Managers, Engineers, and User Researchers to define complex problems and deliver innovative UX solutions that simplify financial products.

• Contribute to and evolve a robust design system, ensuring consistency, scalability, and efficiency across all product touchpoints.

📝 Enhancement Note: This role is specifically for a Product Designer with a strong UI/UX focus, tasked with enhancing user experiences for a leading digital insurance and financial services platform. The emphasis is on end-to-end design ownership, cross-functional collaboration, and the ability to translate complex financial products into accessible digital solutions.

📈 Primary Responsibilities

• Lead the complete design lifecycle for one or more product domains, encompassing problem definition, ideation, wireframing, prototyping, UI design, and post-launch iteration.

• Partner with product management and engineering teams to translate business requirements and user needs into effective design solutions, ensuring alignment with product strategy.

• Develop high-fidelity wireframes, interactive prototypes, and polished UI designs for both web applications and native mobile apps, adhering to best practices and usability principles.

• Plan and execute user research activities, including usability testing and user interviews, to gather actionable insights and validate design decisions.

• Actively contribute to the development, maintenance, and governance of the company's design system, ensuring its adoption and effective use by design and development teams.

• Champion user-centric design principles throughout the organization, advocating for user needs and ensuring a consistent, high-quality user experience.

• Collaborate with stakeholders across the business to gather feedback, iterate on designs, and ensure successful implementation of product features.

📝 Enhancement Note: The core responsibilities highlight a hands-on design role with significant ownership. The emphasis on "leading the design process" and "collaborating cross-functionally" suggests a need for strong communication and project management skills alongside design expertise. The inclusion of user research and design system contributions indicates a mature design practice within the organization.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is often preferred for foundational understanding.

Experience: Minimum of 3 years of professional experience in Product Design, with a proven track record of designing and shipping successful web and mobile products.

Required Skills:

• Demonstrated expertise in UI/UX design principles, including layout, visual hierarchy, typography, and interaction design.

• Proficiency in Figma for wireframing, prototyping, and UI design.

• Experience with user research methodologies, including usability testing and user interviews, and the ability to translate findings into design improvements.

• Familiarity with agile development methodologies and experience working effectively within cross-functional agile product teams.

• Ability to create clear and compelling user flows, wireframes, and interactive prototypes.

• Strong understanding of responsive design principles and experience designing for both web and mobile platforms.

Preferred Skills:

• Experience contributing to or managing design systems.

• Familiarity with front-end development concepts (HTML, CSS, JavaScript) to facilitate better collaboration with engineers.

• Experience in the FinTech or InsurTech industry, understanding the unique challenges and opportunities within financial services.

• Experience with A/B testing and data-driven design iterations.

• Knowledge of accessibility standards (WCAG).

📝 Enhancement Note: The requirements emphasize practical skills and experience over formal education. Proficiency in Figma is a key technical requirement. The preference for experience in FinTech/InsurTech and familiarity with front-end development suggests a desire for candidates who can quickly understand the domain and work efficiently with technical teams.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 3 years of product design experience, with a strong emphasis on web and mobile applications.

• Case studies that detail the end-to-end design process, from problem identification and user research to ideation, wireframing, prototyping, UI design, and final implementation.

• Demonstrations of complex user flows and interaction design solutions, illustrating how you've simplified intricate processes.

• Examples of UI design work that highlight attention to detail, aesthetic sensibility, and adherence to design principles.

Process Documentation:

• Case studies should clearly articulate the problem statement and business objectives.

• Detail the research methodologies employed, including user interviews, surveys, or usability testing, and present key findings.

• Showcase iterative design processes, including how feedback was incorporated and how designs evolved.

• Quantify impact where possible, using metrics related to user engagement, conversion rates, task completion, or satisfaction.

• Explain your role within the team and how you navigated challenges or trade-offs.

📝 Enhancement Note: The portfolio is critical for this role, serving as the primary evaluation tool. Candidates are expected to demonstrate a structured design process, user-centricity, and tangible outcomes. The emphasis on "case studies" implies a need for detailed storytelling around design challenges and solutions, including quantifiable results.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Mid-Level Product Designer (3+ years experience) in London, UK, with a fully remote arrangement, the estimated salary range is approximately £50,000 - £75,000 per annum. This range accounts for the cost of living in London and the demand for experienced UI/UX professionals in the tech sector.

Benefits:

• Above-market remuneration, reflecting competitive compensation.

• Accelerated career growth opportunities and exposure to leadership responsibilities.

• Comprehensive health and wellness benefits (specifics to be confirmed by the company).

• Opportunities for professional development and continuous learning.

• Collaborative, inclusive, and flat team culture that values individual contribution.

• High degree of autonomy and the ability to make a significant impact.

• Potential for stock options or performance-based bonuses (specifics to be confirmed).

Working Hours: Standard full-time hours, typically around 40 hours per week. While remote, there will be an expectation of availability during core UK business hours to facilitate collaboration with teams and stakeholders. Flexibility may be offered, but consistent availability is key for effective teamwork.

📝 Enhancement Note: Salary is estimated based on current market data for London, UK, for a mid-level Product Designer in a remote capacity. Benefits are derived from the "Why Join BJAK" section and are common for tech companies offering competitive packages. The working hours are standard, with an emphasis on collaboration across time zones.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Insurance and Financial Services (FinTech/InsurTech). BJAK operates in a rapidly evolving sector, leveraging technology to provide accessible financial products. This industry demands innovation, security, and a strong focus on user trust and transparency.

Company Size: BJAK is described as Southeast Asia's largest digital insurance and financial services platform, operating across multiple countries. While the exact headcount in London isn't specified, the company's scale implies a significant operational footprint and potential for growth within its teams.

Founded: BJAK was founded to address the accessibility and complexity of financial products in Southeast Asia. Its growth into the largest platform in the region indicates a successful business model and a drive for expansion.

Team Structure:

• The design team is likely lean and high-performing, characterized by a fast-paced environment and a commitment to excellence.

• The culture emphasizes output, integrity, and ownership over traditional hierarchical structures ("titles don't matter").

• Cross-functional collaboration is a cornerstone, with designers working closely alongside product managers, engineers, and researchers.

Methodology:

• BJAK utilizes agile methodologies for product development, requiring designers to be adaptable and responsive to change.

• A data-driven approach is implied, with an expectation for designers to leverage user feedback and analytics to inform design decisions and iterations.

• The company values speed, clarity, and relentless ownership, suggesting a culture that rewards proactive problem-solving and efficient execution.

Company Website: https://bjak.my/en/about-us

📝 Enhancement Note: The company culture is described as fast-paced, ownership-driven, and collaborative. The FinTech/InsurTech industry context is crucial, highlighting the need for robust, secure, and user-friendly solutions. The emphasis on "lean, high-performance" teams suggests a dynamic work environment where individual contributions are highly valued.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Product Designer, typically requiring 3-5 years of experience. It offers the opportunity to lead the design process for significant product areas, indicating a level of autonomy and responsibility beyond junior roles. The "accelerated career growth" and "leadership exposure" suggest potential pathways to Senior Product Designer, Lead Designer, or even Design Manager roles within BJAK.

Reporting Structure: While not explicitly stated, designers typically report to a Head of Design, Design Lead, or a Product Lead within a matrixed product team structure. The emphasis on a "flat team culture" suggests direct access to decision-makers and collaborative interactions across departments.

Operations Impact: As a Product Designer at BJAK, your work will directly influence the user experience of millions accessing financial products. You will be instrumental in simplifying complex services, increasing user adoption, and contributing to the company's mission of making financial products more accessible and fairer. Your designs will have a measurable impact on customer satisfaction and business growth within the competitive FinTech/InsurTech landscape.

Growth Opportunities:

• Skill Advancement: Deepen expertise in UI/UX design, user research, and design systems. Opportunity to specialize in areas like mobile-first design, interaction design, or accessibility.

• Leadership Development: Take ownership of major product features, mentor junior designers (as the team grows), and contribute to design strategy and process improvements.

• Industry Exposure: Gain significant experience in the high-growth FinTech and InsurTech sectors, working with proprietary technologies like AI-powered engines and custom APIs.

• Cross-Functional Mastery: Develop strong collaboration skills by working closely with Product, Engineering, and Research teams in an agile environment.

📝 Enhancement Note: The growth trajectory for this role is highlighted as significant, moving beyond individual contribution to potential leadership and strategic influence. The FinTech/InsurTech industry context offers unique learning opportunities.

🌐 Work Environment

Office Type: The role is explicitly stated as "remote-friendly" and located in London, UK. This indicates a predominantly remote work setup, with potential for occasional in-person collaboration or team meetings if desired or required, though the primary mode is remote.

Office Location(s): While headquartered in Malaysia and operating in Thailand, Taiwan, and Japan, the specific operational hub for this remote role is London, United Kingdom. Candidates are expected to be based in or willing to relocate to London, or to be open to fully remote work within the UK.

Workspace Context:

• Remote Setup: Candidates will likely work from their home office, requiring self-discipline and effective time management.

• Tools & Technology: Access to modern design and collaboration tools (Figma, prototyping software, communication platforms like Slack, project management tools like Jira) will be provided or expected.

• Collaboration: Regular virtual meetings, design critiques, and brainstorming sessions will be integral to the remote collaboration process, fostering a connected team environment despite geographical distance.

Work Schedule: A standard 40-hour work week is typical. While remote, maintaining consistent communication and availability during core UK business hours is essential for seamless collaboration with the broader team and stakeholders.

📝 Enhancement Note: The remote nature of the role is a key aspect. The "London-based" requirement while being remote suggests a desire for candidates within a specific time zone for easier collaboration, or potentially a future hybrid model.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio by the recruiting team. Ensure your portfolio clearly demonstrates the required skills and experience.

• Hiring Manager Interview: A discussion with the hiring manager to assess your design philosophy, experience, and cultural fit. Be prepared to walk through specific case studies from your portfolio.

• Design Challenge/Portfolio Review: A deeper dive into your portfolio, potentially including a design exercise or a presentation of a specific case study to a panel of designers and product stakeholders. Focus on your process, problem-solving, and impact.

• Cross-Functional Interview: An opportunity to meet with product managers and engineers to evaluate your collaboration skills and understanding of agile development.

• Final Interview: Potentially a conversation with senior leadership to discuss alignment with company values and long-term vision.

Portfolio Review Tips:

• Curate Effectively: Select 3-4 of your strongest projects that best showcase your skills in UI/UX, problem-solving, and end-to-end design. Tailor your selection to highlight relevant experience (web/mobile, complex flows, FinTech if possible).

• Tell a Story: For each case study, clearly define the problem, your role, the process you followed, your key decisions, the challenges you faced, and the measurable outcomes. Use visuals effectively.

• Show, Don't Just Tell: Include wireframes, user flows, prototypes, and final UI designs. Explain your rationale behind design choices.

• Highlight Collaboration: Emphasize how you worked with other teams and incorporated their feedback.

• Quantify Impact: Use data and metrics to demonstrate the success of your designs where possible (e.g., improved conversion rates, reduced task time, increased user satisfaction).

Challenge Preparation:

• Understand the Context: If a design challenge is given, thoroughly understand the problem statement and user context.

• Process Over Perfection: Focus on demonstrating a structured and user-centered design process rather than delivering a pixel-perfect final design within a limited timeframe.

• Articulate Your Thinking: Be ready to explain your thought process, design decisions, and any assumptions you made.

📝 Enhancement Note: The application process emphasizes a strong portfolio review. Candidates should be prepared to deeply articulate their design process, problem-solving approach, and the impact of their work, using specific examples from their portfolio.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, UI design, prototyping, and collaboration. Expertise in Figma's advanced features, including component libraries and auto layout, is highly valued.

• Prototyping Tools: Proficiency in tools like Figma's built-in prototyping, InVision, or similar for creating interactive user flows and testing designs.

Analytics & Reporting:

• While not explicitly a designer's primary tool, familiarity with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and track design impact is beneficial.

CRM & Automation:

Design System Tools:

• Experience with tools or methodologies for building and maintaining design systems, ensuring consistency and scalability across products.

📝 Enhancement Note: Figma is the central tool for this role. While other tools are less critical, an understanding of how design integrates with analytics and development workflows is advantageous.

👥 Team Culture & Values

Operations Values:

• Ownership & Accountability: Taking full responsibility for design outcomes, from inception to successful implementation, and driving initiatives forward independently.

• Speed & Clarity: Valuing efficient execution and clear communication in all aspects of work, ensuring rapid iteration and timely delivery.

• User-Centricity: Placing the needs and experience of the user at the forefront of all design decisions, advocating for empathy and usability.

• Integrity: Upholding high ethical standards in design and decision-making, particularly within the sensitive financial services sector.

• Collaboration: Fostering a proactive and cooperative spirit, working effectively with cross-functional teams to achieve shared goals.

Collaboration Style:

• Agile & Iterative: Working within agile frameworks, embracing iterative design processes, and being open to continuous feedback and adjustments.

• Cross-Functional Partnership: Engaging closely with Product Managers, Engineers, and Researchers as integral members of the product development team, sharing insights and co-creating solutions.

• Open Communication: Maintaining transparent and frequent communication channels, sharing progress, challenges, and design rationale openly.

📝 Enhancement Note: The company culture heavily emphasizes ownership, speed, and a collaborative, flat structure. These values are critical for success in this fast-paced environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Speed and Quality: The need to move quickly in a fast-paced environment while ensuring that designs are well-researched, user-centered, and high-quality.

• Simplifying Complexity: Translating intricate financial products and processes into intuitive and accessible user experiences for a broad audience.

• Cross-Cultural Design: Designing for a diverse user base across Southeast Asia, considering varying cultural nuances and digital literacy levels.

• Remote Collaboration: Effectively collaborating and maintaining strong team cohesion and efficient workflows within a fully remote setting.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to hone expertise in areas like complex interaction design, animation, or inclusive design.

• Product Strategy Involvement: Deeper engagement in product strategy discussions and contributing to the long-term vision of BJAK's financial products.

• Mentorship: Potential to mentor junior designers as the team grows and to learn from experienced product leaders.

• Industry Trends: Staying abreast of emerging trends in FinTech, InsurTech, and digital product design, and applying them to BJAK's offerings.

📝 Enhancement Note: The challenges are typical for a growth-stage FinTech company operating remotely, requiring adaptability and strong problem-solving skills. Growth opportunities are tied to increasing responsibility and skill specialization.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a complex user flow. What was your process, and what was the outcome?" (Focus on your problem-solving, design process, and impact.)

• "How do you approach collaborating with product managers and engineers on a new feature? Give an example." (Highlight your cross-functional collaboration skills and understanding of agile.)

Company & Culture Questions:

• "What interests you about BJAK and its mission in the FinTech/InsurTech space?" (Research BJAK's market position, mission, and recent news.)

• "How do you embody the values of ownership and speed in your work?" (Provide specific examples of taking initiative and delivering results efficiently.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly outline the problem, your role, the process, your key decisions, challenges, and results.

• Visual Storytelling: Use high-quality visuals (wireframes, user flows, prototypes, final UI) to illustrate your points effectively.

• Quantify Impact: Wherever possible, present metrics that demonstrate the success of your designs.

• Be Prepared for Deep Dives: Anticipate detailed questions about your design choices, rationale, and how you handled trade-offs.

• Showcase Figma Proficiency: Be ready to discuss your use of Figma, including components, auto layout, and prototyping features.

📝 Enhancement Note: Interview preparation should focus on demonstrating a structured design process, strong collaboration skills, and a clear understanding of BJAK's mission and culture, backed by concrete examples from the candidate's portfolio.

📌 Application Steps

To apply for this Product Designer (UI/UX) position:

• Submit your CV and a comprehensive portfolio through the provided application link.

• Portfolio Customization: Tailor your portfolio to highlight 3-4 of your strongest projects that best showcase your UI/UX skills, experience with web and mobile design, and ability to simplify complex flows. Ensure case studies detail your end-to-end design process and quantifiable impact.

• Resume Optimization: Ensure your resume clearly articulates your 3+ years of experience, proficiency in Figma, and familiarity with user research and agile methodologies. Use keywords from the job description.

• Interview Preparation: Practice walking through your portfolio case studies, focusing on your design process, problem-solving approach, and collaboration with cross-functional teams. Prepare to discuss your understanding of BJAK's mission and values.

• Company Research: Thoroughly research BJAK, its products, its market position in Southeast Asia, and its company culture. Understand their approach to making financial services accessible and user-friendly.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.