Product Designer (Saudi Nationals Only)

📍 Job Overview

Job Title: Product Designer (Saudi Nationals Only)

Company: Lucidya

Location: Riyadh, Riyadh Province, Saudi Arabia

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: 2026-08-12

Experience Level: Mid-Level (3-5 years)

Remote Status: On-site

🚀 Role Summary

• Design end-to-end product solutions for AI-native Customer Experience (CX) intelligence platforms, encompassing Social Listening, OmniServe, Survey, and AI Agent products.

• Transform ambiguous customer and business problems into clear, actionable design solutions, driving ownership from initial concept through to implementation and iteration.

• Collaborate closely with Product Management, Engineering, UX Research, and UX Writing teams to ensure user-centric design and technical feasibility.

• Focus on designing for measurable business outcomes and improved customer experiences within complex, data-rich, and bilingual (Arabic/English) enterprise environments.

📝 Enhancement Note: While this is a Product Designer role, the emphasis on AI-native platforms, CX intelligence, and enterprise solutions indicates a strong need for understanding complex data flows, user workflows, and the impact of AI on user interactions. The target audience for this role should be operations-minded designers who can translate intricate business logic into intuitive user interfaces.

📈 Primary Responsibilities

• Own the complete design lifecycle for product features, from initial problem definition and user research synthesis to wireframing, prototyping, high-fidelity UI design, and developer handoff.

• Proactively identify and define user needs and business objectives, translating them into effective design strategies and solutions that address complex data, workflows, and AI functionalities.

• Partner with Product Managers and Engineers early in the development process to shape product roadmaps, influence technical decisions, and ensure design integrity is maintained throughout.

• Conduct and leverage user research, usability testing, and customer feedback to validate design assumptions and iterate on solutions, ensuring they deliver tangible improvements.

• Contribute to and maintain Lucidya's design system, ensuring consistency and scalability across all products while recognizing when unique solutions are required for specific problems.

• Design intuitive and efficient user experiences for enterprise customers, focusing on reducing cognitive load and simplifying complex functionalities, including analytics, AI-powered features, and bilingual interfaces.

• Develop a deep understanding of the regional market, incorporating Arabic/English language considerations, Right-to-Left (RTL) design principles, and the specific needs of enterprise clients in the region.

• Clearly articulate design decisions, rationale, and trade-offs to cross-functional teams, leadership, and stakeholders through compelling presentations and discussions.

• Actively participate in design critiques, provide constructive feedback to peers, and share knowledge and learnings to elevate the overall design practice within the team.

📝 Enhancement Note: The responsibilities highlight a need for a designer who can operate with significant autonomy, bridging the gap between complex technical capabilities (AI, data) and user needs. This involves a proactive approach to problem-solving and a strong understanding of how design impacts business outcomes, aligning closely with GTM and RevOps principles of driving efficiency and measurable results.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically expected for this level of experience.

Experience: 3–5 years of dedicated product design or UX/UI experience, with a preference for candidates with a background in B2B or SaaS environments.

Required Skills:

• End-to-End Product Design: Proven ability to manage the entire design process from discovery to delivery and iteration.

• UX/UI Design Proficiency: Expertise in creating wireframes, prototypes, and high-fidelity user interfaces that are intuitive and user-friendly.

• Design System Development & Application: Experience building, contributing to, or effectively utilizing design systems to ensure product consistency.

• User Research & Usability Testing: Capability to conduct or support user research and usability testing to inform design decisions and validate concepts.

• Figma Expertise: Advanced proficiency in Figma for design, prototyping, and collaboration.

• Problem-Solving & Critical Thinking: Ability to dissect ambiguous problems, ask clarifying questions, and devise effective solutions.

• Collaboration & Communication: Strong skills in working with cross-functional teams and clearly articulating design rationale to diverse audiences.

• Arabic/English & RTL Design: Familiarity with designing for bilingual experiences and Right-to-Left (RTL) layouts.

• Saudi National: Must be a Saudi national as per the role requirement.

Preferred Skills:

• Experience designing for data-heavy or analytics-driven B2B products.

• Experience with AI-powered products, conversational interfaces, or AI agents.

• Familiarity with modern product design practices and agile development methodologies.

• Proficiency with prototyping tools beyond Figma, such as FigJam.

• Experience with research and testing tools like Maze or LogRocket.

📝 Enhancement Note: The emphasis on B2B, SaaS, and data-heavy products suggests a need for designers who understand business metrics and operational efficiency. The "Nice to Have" skills like AI and RTL experience are critical for this specific role, indicating a strong focus on specialized product areas and regional market needs.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Case Studies: Showcase 2-3 comprehensive case studies demonstrating ownership of design problems from initial brief to post-launch analysis. Each case study should clearly articulate the problem, your role, the design process, key decisions, trade-offs made, collaborative efforts, and measurable outcomes.

• Problem Framing: Evidence of how you approach ambiguous problems, break them down, and define the scope of work.

• User-Centric Solutions: Examples of designs that effectively address user needs and business objectives, particularly within complex B2B/SaaS contexts.

• System Thinking: Demonstrations of how you've contributed to or utilized design systems for consistency and scalability.

• Figma Proficiency: Visual evidence of Figma work, including complex prototypes, component usage, and design system integration.

Process Documentation:

• Design Process Explanation: Clearly outline your typical design process, including how you integrate research, collaboration, and iteration.

• Problem-Solving Methodology: Explain how you tackle challenges, manage constraints, and make trade-offs during the design process.

• Outcome-Oriented Approach: Showcase how you measure success and tie design decisions back to user and business outcomes.

📝 Enhancement Note: For this role, the portfolio is crucial for demonstrating a designer's ability to handle complexity and drive outcomes, mirroring the analytical and results-oriented approach valued in operations. Candidates should prioritize case studies that highlight problem-solving, strategic thinking, and tangible impact rather than solely visual aesthetics.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Product Designers with 3-5 years of experience in Riyadh, Saudi Arabia, a competitive salary range is estimated between SAR 15,000 - SAR 25,000 per month. This estimate accounts for the specialized skills required, the B2B/SaaS and AI focus, and the specific market conditions in Riyadh.

Benefits:

• Comprehensive health insurance coverage for employees and dependents.

• Paid time off, including annual leave and public holidays.

• Opportunities for professional development, training, and conference attendance.

• Contribution to a dynamic and innovative AI-focused technology company.

• Potential for performance-based bonuses.

• A collaborative work environment with opportunities for significant impact.

Working Hours: 40 hours per week, typically Monday to Friday, with potential for flexibility depending on project needs and team collaboration.

📝 Enhancement Note: Salary estimations are based on general market data for similar roles in Riyadh and the specified experience level. Actual compensation may vary based on individual qualifications, interview performance, and Lucidya's specific compensation structure. The "AI-generated" benefits are standard for tech companies in the region and reflect typical offerings.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (AI-Native CX Intelligence)

Company Size: Lucidya is a growing company, likely falling into the 50-200 employee range based on its description as scaling and having sophisticated products. This size offers a balance of established processes and the agility of a growing organization, providing significant impact opportunities for designers.

Founded: Founded in 2019, Lucidya is a relatively young but rapidly evolving company, focused on leveraging AI to enhance customer experience. This implies a culture of innovation, rapid iteration, and a forward-thinking approach to technology.

Team Structure:

• The design team likely operates within a product-centric structure, with designers embedded in cross-functional product teams.

• Designers will report to a Design Lead or Head of Design, working alongside Product Managers and Engineering leads.

• Close collaboration with UX Researchers and UX Writers is expected to ensure a holistic approach to product development. Methodology:

• Data-Driven Design: Emphasis on using customer data, analytics, and research findings to inform design decisions.

• Agile Development: Likely follows agile or lean methodologies, requiring adaptability and iterative design cycles.

• Outcome-Focused: Prioritizes designing solutions that deliver measurable business and customer outcomes.

• Customer-Centricity: A strong focus on understanding and serving the needs of enterprise customers.

Company Website: https://www.lucidya.com/

📝 Enhancement Note: The company's focus on AI and CX intelligence positions it at the forefront of technological innovation. For a designer, this means working with cutting-edge technology and solving complex problems for enterprise clients, requiring a blend of technical understanding and user empathy. The "AI-generated" company context is inferred from the provided description, emphasizing innovation and growth.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level Product Designer (3-5 years experience). This level signifies an individual contributor role with increasing autonomy and ownership. The designer is expected to manage their own projects, contribute significantly to product strategy, and mentor more junior designers as they grow.

Reporting Structure: The designer will report to a senior design leader (e.g., Head of Design or Design Manager) and will work closely within cross-functional product teams, collaborating daily with Product Managers and Engineering teams. This structure allows for direct influence on product direction and execution.

Operations Impact: The designer’s work directly impacts customer satisfaction, operational efficiency for Lucidya's clients, and ultimately, revenue. By making complex AI-driven CX intelligence platforms intuitive and effective, the designer helps clients gain better customer insights and improve their own business outcomes, reinforcing Lucidya's value proposition.

Growth Opportunities:

• Specialization: Deepen expertise in designing for AI-powered products, conversational interfaces, or data-intensive analytics platforms.

• Leadership: Progress into Senior Product Designer roles, taking on more complex projects, mentoring junior designers, and contributing more heavily to design strategy.

• Cross-Functional Skill Development: Gain deeper insights into product management, engineering, and AI technologies through close collaboration.

• Regional Market Expertise: Become a subject matter expert in designing for the Middle Eastern market, including Arabic language and cultural nuances.

📝 Enhancement Note: The growth path for a designer at Lucidya is clearly defined, moving from owning individual features to shaping product strategy and potentially leading design initiatives. The emphasis on AI and enterprise solutions provides a unique specialization opportunity highly valued in the current tech landscape.

🌐 Work Environment

Office Type: On-site. This indicates a traditional office environment designed for in-person collaboration and team synergy.

Office Location(s): Riyadh, Saudi Arabia. This location offers access to a growing tech hub within the region.

Workspace Context:

• Collaborative Spaces: Expect open-plan areas, meeting rooms, and informal spaces designed to foster interaction and brainstorming among team members.

• Tools & Technology: Access to industry-standard design software (Figma), collaboration tools (FigJam), and potentially research tools. The company's AI focus may also mean exposure to internal AI tools or platforms.

• Team Interaction: Frequent opportunities for spontaneous discussions, design critiques, and collaborative problem-solving sessions with product, engineering, and fellow designers.

Work Schedule: Standard full-time hours (40 hours/week) are expected, typically Monday through Friday. While on-site, there may be some flexibility offered by teams for specific needs, but the primary mode of work is in the office.

📝 Enhancement Note: The on-site requirement suggests a company culture that values in-person collaboration, team cohesion, and direct mentorship. For operations-minded individuals, this environment can be beneficial for rapid knowledge transfer and building strong working relationships essential for process optimization.

📄 Application & Portfolio Review Process

Interview Process:

• Recruiter Screening: Initial conversation to assess alignment with role requirements, motivations, and career aspirations. Be prepared to discuss your experience with B2B/SaaS and AI products.

• Design Interview: A deep dive into your design thinking, problem-solving approach, and process for tackling complex UX/UI challenges. Expect questions about your experience with data-driven design and complex workflows.

• Portfolio / Case Study Presentation: Present 2-3 selected projects. Focus on articulating the problem, your specific contributions, the decisions and trade-offs made, how you collaborated, and the impact or outcomes achieved. Emphasize how you handled ambiguity and drove results.

• Team / Culture Interview: Assess how you collaborate, provide and receive feedback, handle disagreements, and contribute to a positive team dynamic. Highlight instances of effective cross-functional collaboration.

• Final Interview: A concluding conversation with senior leadership to finalize assessment.

Portfolio Review Tips:

• Tell a Story: Structure your case studies as narratives, highlighting the journey from problem to solution and impact.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes) to illustrate your design process and final solutions.

• Quantify Impact: Where possible, use metrics and data to demonstrate the success of your designs and their contribution to business goals.

• Highlight Collaboration: Explain how you worked with Product Managers, Engineers, and other stakeholders, showcasing your ability to influence and integrate feedback.

• Be Prepared for Questions: Anticipate questions about your design choices, the trade-offs you made, and how you would approach similar problems differently.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with AI-native CX intelligence, social listening, and enterprise SaaS products.

• Practice Articulation: Be ready to clearly explain complex design decisions and their rationale.

• Focus on Process: Demonstrate a robust and adaptable design process that can handle ambiguity and drive outcomes.

📝 Enhancement Note: The interview process is designed to evaluate not just design skills but also strategic thinking, collaboration, and problem-solving abilities relevant to complex product development. Candidates should prepare to showcase their ability to translate business needs into user-centric solutions and demonstrate measurable impact.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for all design and prototyping tasks. Candidates must demonstrate advanced proficiency.

• Prototyping Tools: Figma's prototyping capabilities are key; familiarity with others like FigJam is a plus.

• Design Systems: Experience in contributing to or utilizing established design systems.

Analytics & Reporting:

• Data Analysis: While not a direct requirement for the designer, understanding how to interpret and use data from analytics platforms is crucial. This includes familiarity with tools that track user behavior and product performance.

• Usability Testing Platforms: Experience with tools like Maze for running user tests and gathering feedback efficiently.

CRM & Automation:

• Product Management Tools: Familiarity with tools used by Product Managers (e.g., Jira, Asana) for workflow and task management.

• Research Tools: LogRocket or similar tools for understanding user sessions and identifying usability issues.

📝 Enhancement Note: Proficiency in Figma is non-negotiable. The emphasis on data, analytics, and research tools indicates that Lucidya values a data-informed design approach, aligning with operations' focus on metrics and measurable results.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A deep commitment to understanding and serving the needs of enterprise customers, driving loyalty and satisfaction through exceptional experiences.

• Innovation & AI Leadership: A passion for leveraging cutting-edge AI technology to solve complex problems and create intelligent solutions that provide significant business value.

• Collaboration & Transparency: A culture of open communication, mutual respect, and shared ownership across teams, encouraging diverse perspectives and constructive feedback.

• Data-Driven Decision Making: A reliance on data, research, and evidence to guide product development and design choices, ensuring solutions are effective and impactful.

• Efficiency & Impact: A focus on delivering high-quality, efficient solutions that drive measurable business outcomes and create significant value for customers.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to be integral members of product teams, working closely with Product Managers and Engineers from ideation through launch.

• Feedback Loops: An active culture of design critiques and constructive feedback sessions to continuously improve the quality of work.

• Knowledge Sharing: Encouragement to share learnings, best practices, and insights across the design team and broader organization to foster collective growth.

📝 Enhancement Note: The company's values emphasize a results-oriented, collaborative, and innovative environment. For operations professionals, this translates to a workplace where efficiency, data, and customer impact are paramount, and where cross-functional teamwork is essential for success.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Translating sophisticated AI functionalities, large datasets, and intricate workflows into simple, intuitive user experiences for enterprise clients.

• Balancing Ambiguity and Structure: Navigating situations where requirements are not fully defined, requiring proactive problem-solving while still adhering to product goals and timelines.

• Arabic/English & RTL Design: Ensuring seamless and culturally appropriate user experiences across two languages and RTL layouts, which requires meticulous attention to detail.

• Driving Adoption of New Technologies: Designing user experiences that encourage the adoption and effective use of AI-powered features by enterprise users.

Learning & Development Opportunities:

• Advanced AI Product Design: Opportunities to specialize in designing for cutting-edge AI technologies and understanding their user implications.

• Enterprise SaaS Expertise: Deepen knowledge of B2B product design principles, enterprise user needs, and the SaaS product lifecycle.

• Cross-Disciplinary Learning: Gain exposure to product management, AI engineering, and customer success strategies.

• Mentorship: Potential to be mentored by senior design leaders and to mentor junior designers as the team grows.

📝 Enhancement Note: The challenges presented are typical for roles at the forefront of technology, requiring adaptability and a strong problem-solving mindset. The growth opportunities are significant, offering a chance to become an expert in a high-demand field like AI product design for enterprise markets.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you took an ambiguous problem and turned it into a clear design solution. What was your process, and what was the outcome?" (Focus on problem framing, research, and impact.)

• "How do you balance user needs with business goals and technical constraints? Can you provide an example?" (Highlight your ability to make trade-offs and communicate rationale.)

• "Walk us through your approach to designing for complex data visualizations or AI-driven features. What are the key considerations?" (Demonstrate your understanding of specialized design challenges.)

• "How do you ensure your designs are accessible and inclusive, particularly for multilingual or RTL experiences?" (Showcase attention to detail and market-specific considerations.) Company & Culture Questions:

• "What interests you about Lucidya's mission and its AI-native CX intelligence platform?" (Research the company, its products, and its market position.)

• "How do you approach collaboration with Product Managers and Engineers? Can you give an example of a successful partnership and any challenges you overcame?" (Emphasize your teamwork and communication skills.)

• "How do you give and receive feedback on design work? Describe a situation where feedback led to a significant improvement in your design." (Illustrate your openness to critique and continuous improvement.) Portfolio Presentation Strategy:

• Select Strategic Projects: Choose 2-3 projects that best showcase your end-to-end ownership, problem-solving skills, and impact, ideally related to B2B, SaaS, or complex data/AI challenges.

• Structure Your Narrative: For each project, clearly define the problem, your role, the user/business goals, your design process (research, ideation, iteration), key decisions and trade-offs, collaboration, and the final outcome/impact.

• Highlight Your "Why": Be ready to articulate the rationale behind your design decisions and how they addressed the core problem.

• Be Concise and Engaging: Practice your presentation to ensure it flows well and stays within the allotted time, making it engaging for the interviewers.

📝 Enhancement Note: Preparation should focus on demonstrating not just design execution but also strategic thinking, business acumen, and a collaborative spirit. The interview process seeks individuals who can operate with autonomy and drive tangible results within a complex technical environment.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the Workable application link provided.

• Tailor your Resume: Highlight experience in B2B/SaaS, AI products, end-to-end design ownership, and proficiency with Figma. Quantify achievements where possible.

• Curate Your Portfolio: Select case studies that best demonstrate your problem-solving skills, design process, and impact. Ensure clear articulation of your role, challenges, decisions, and outcomes.

• Prepare for the Design Interview: Be ready to discuss your design philosophy, process, and how you approach complex problems. Review Lucidya's products and target market.

• Research Lucidya: Understand their mission, products, and the CX intelligence space. Prepare thoughtful questions about the role, team, and company culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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