Product Designer - Qoo10 Japan

📍 Job Overview

Job Title: Product Designer - Qoo10 Japan

Company: eBay

Location: Seoul, South Korea

Job Type: FULL_TIME

Category: Product Design / UX/UI Design

Date Posted: April 14, 2026

Experience Level: Mid-Senior Level (5+ years)

Remote Status: On-site

🚀 Role Summary

• Design and own core user experiences that bridge customer needs and business objectives for Qoo10 Japan, a leading e-commerce platform.

• Lead strategic design initiatives by identifying and solving complex problems across the entire customer journey, moving beyond basic UI to impactful user experience solutions.

• Leverage data-driven insights, including user research and A/B testing, to validate design hypotheses and drive continuous product improvement and optimization.

• Collaborate closely with Product Managers, Engineers, and other cross-functional stakeholders to ensure seamless execution of design strategies and a cohesive product vision.

📝 Enhancement Note: The role is for Qoo10 Japan, operated by eBay, focusing on the Japanese market, particularly Gen-Z users. While the location is Seoul, South Korea, the primary market focus is Japan, implying a need to understand Japanese consumer behavior and potentially Japanese language skills. This is a strategic design role, emphasizing problem-solving and business alignment over purely aesthetic UI work.

📈 Primary Responsibilities

• Define, design, and iterate on user flows, wireframes, prototypes, and high-fidelity UI designs for Qoo10 Japan's web and mobile platforms.

• Conduct user research, usability testing, and analyze data (e.g., A/B tests, analytics) to inform design decisions and identify areas for UX enhancement.

• Translate complex business requirements and user needs into intuitive and effective design solutions that align with Qoo10's brand identity and strategic goals.

• Develop and maintain design systems, ensuring consistency and scalability of UI components and brand elements across the product.

• Collaborate with product management and engineering teams throughout the product development lifecycle, from ideation and concept validation to final implementation and post-launch analysis.

• Present design concepts, rationale, and user insights to stakeholders, effectively communicating design decisions and their potential impact on user experience and business metrics.

• Contribute to the visual design language by creating graphic elements that enhance brand identity and user engagement.

📝 Enhancement Note: The responsibilities highlight a deep involvement in the entire product development lifecycle, from research and strategy to execution and iteration. The emphasis on data-driven design, user journey mapping, and strategic decision-making points to a role that requires strong analytical and problem-solving skills, not just execution.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 5 years of professional experience in Product Design, UX/UI Design, or a closely related role, with a proven track record of designing and shipping successful digital products.

Required Skills:

• Expert proficiency in design and prototyping tools such as Figma, Sketch, Adobe Creative Suite, or similar.

• Demonstrated ability to translate business objectives and user needs into strategic design solutions.

• Strong understanding of user-centered design principles, interaction design, and information architecture.

Preferred Skills:

• Experience with user research methodologies (e.g., interviews, surveys) and usability testing.

• Proven experience in leveraging data (e.g., A/B testing, analytics) to inform and validate design decisions.

• Experience in building or contributing to design systems.

• Familiarity with web and mobile (iOS/Android) design patterns and best practices.

• Graphic design skills for creating brand-aligned visual elements.

• Proficiency in the Japanese language for business communication.

📝 Enhancement Note: The requirement for 5+ years of experience, coupled with a strong emphasis on e-commerce, strategic decision-making, and data-driven approaches, positions this as a mid-to-senior level role. The preference for Japanese language skills is a strong indicator of the role's market focus and potential need for direct interaction with local teams or market insights.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end product design projects, demonstrating your process from problem definition to final solution.

• Case studies that clearly articulate the user problem, business goals, your design process, your role, key decisions, and the impact of your solutions (quantified results are highly valued).

• Examples of user flows, wireframes, interactive prototypes, and high-fidelity UI designs.

• Demonstration of proficiency in using design tools like Figma for UI design and prototyping.

Process Documentation:

• Showcase your approach to defining and solving user problems, including how you gather requirements and conduct initial research.

• Detail your methodology for creating user journeys, mapping out user flows, and designing intuitive interactions.

• Illustrate how you iterate on designs based on feedback, data, and testing, highlighting your optimization strategies.

• Provide examples of how you collaborate with cross-functional teams (PMs, Engineers) throughout the design and development process.

📝 Enhancement Note: The mandatory portfolio submission is a critical part of the application. Candidates should prepare case studies that not only showcase design execution but also their strategic thinking, problem-solving abilities, and impact measurement. For this role, demonstrating experience with e-commerce user journeys and data-driven improvements will be key.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Comprehensive health insurance coverage.

• Retirement savings plans or pension contributions.

• Paid time off, including vacation days, sick leave, and public holidays.

• Opportunities for professional development, training, and conference attendance.

• Potential for performance-based bonuses or stock options.

• Employee assistance programs for well-being.

Working Hours:

• Standard full-time work hours are typically 40 hours per week, with potential for flexibility depending on team and project needs. The role is on-site, suggesting adherence to standard office hours.

📝 Enhancement Note: Salary is not specified in the job description. The provided range is an estimate based on general market data for Product Designers in Seoul, South Korea, for a mid-senior level role in the tech/e-commerce sector. Benefits are generalized based on typical offerings for large multinational tech companies.

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce / Technology. eBay operates as a global online marketplace connecting buyers and sellers across a vast range of product categories. Qoo10 Japan specifically targets the Gen-Z demographic with a focus on beauty and fashion, positioning it as a trend-driven platform.

Company Size: eBay is a large, established global corporation with thousands of employees worldwide. This implies a structured environment with established processes and ample resources, but also potential for bureaucracy.

Founded: eBay was founded in 1995, bringing a long history of innovation and adaptation in the e-commerce space. This longevity suggests a company that understands market dynamics and has a robust foundation.

Team Structure:

• The Product Designer will likely be part of a dedicated Product Design or UX team within the Qoo10 Japan division, which is itself part of eBay's broader global structure.

• Reporting will likely be to a Design Lead, Head of Product, or a similar management role overseeing product development for Qoo10 Japan.

Methodology:

• eBay emphasizes a data-driven approach to product development, utilizing customer insights, A/B testing, and performance metrics to guide decisions.

• Agile methodologies are likely employed for product development, requiring iterative design, cross-functional teamwork, and continuous feedback loops.

• The company culture values innovation, customer-centricity, and collaboration, encouraging bold ideas and diverse perspectives.

Company Website: eBay Careers | Qoo10 Japan

📝 Enhancement Note: The "Open to Everyone. Enabled by People. Powered by Technology." tagline and emphasis on customer-centricity, authenticity, and bold ideas suggest a culture that values inclusivity and innovation. The Korean description highlights Qoo10 Japan's rapid growth and popularity among Gen-Z, indicating a dynamic and trend-focused market segment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-Senior level. It requires significant independent contribution, strategic design thinking, and the ability to mentor or guide junior designers if applicable. The expectation is to take ownership of complex design problems and drive solutions with minimal supervision.

Reporting Structure: The Product Designer will report to a design or product leadership role within the Qoo10 Japan team. This structure allows for direct interaction with decision-makers and a clear line of communication regarding design strategy and execution.

Operations Impact: The Product Designer's impact is critical to the success of Qoo10 Japan. By shaping the user experience, they directly influence customer acquisition, engagement, conversion rates, and overall customer satisfaction, which in turn drives revenue and market share. Their work will be central to maintaining Qoo10's position as a preferred platform for Gen-Z consumers.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in e-commerce UX, mobile design, or specific areas like conversion rate optimization through design.

• Leadership: Potential to grow into a Senior Product Designer role, Lead Designer, or Design Manager position, overseeing projects and mentoring junior team members.

• Cross-functional Exposure: Gain valuable experience working with global teams within eBay, potentially leading to opportunities in other markets or product areas.

• Skill Development: Continuous learning through access to training, conferences, and exposure to cutting-edge design trends and technologies within a large tech organization.

📝 Enhancement Note: The role offers substantial growth potential within eBay's global structure, particularly for someone who can demonstrate strategic impact and leadership capabilities in the competitive Japanese e-commerce market. The emphasis on data-driven design and user journey optimization aligns with career paths focused on measurable business impact.

🌐 Work Environment

Office Type: The role is listed as "On-site," indicating a traditional office-based work environment. This suggests a collaborative workspace designed for in-person interaction and team synergy.

Office Location(s): The job is based in Seoul, South Korea. This location offers a vibrant tech ecosystem and access to a skilled talent pool. As it's for Qoo10 Japan, there might be periodic travel or strong virtual collaboration with teams in Japan.

Workspace Context:

• Expect a collaborative office environment where designers work alongside product managers, engineers, and other stakeholders, fostering open communication and idea exchange.

• Access to standard design software, hardware, and potentially specialized tools for prototyping, user research, and analytics will be provided.

• Opportunities for informal and formal team interactions, brainstorming sessions, and design critiques will be integral to the daily workflow.

Work Schedule: Standard full-time working hours (approximately 40 hours per week) are expected, with potential for some flexibility. Being on-site implies adhering to typical office operating hours, which can facilitate synchronous collaboration with local teams.

📝 Enhancement Note: The on-site requirement in Seoul suggests a focus on direct team collaboration and integration within the local eBay/Qoo10 structure. While the primary market is Japan, the operational hub is Seoul, implying a blend of local team dynamics and cross-border communication.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit resume and a mandatory portfolio (or link) via the eBay careers portal. Ensure the portfolio clearly highlights relevant e-commerce and UX/UI design experience.

• Initial Screening: Review of application materials by HR and the hiring team to assess qualifications against job requirements.

• 1st Interview (Capability Interview): Likely a virtual or in-person interview focusing on design skills, process, experience, and problem-solving abilities. Expect discussions about past projects and design challenges.

• 2nd Interview (Leader Interview): Meeting with a design or product leader to assess strategic thinking, cultural fit, and alignment with team goals. This stage may involve a deeper dive into your design philosophy and leadership potential.

• Final Interview: Potentially a final discussion with senior leadership to confirm fit and discuss terms.

Portfolio Review Tips:

• Focus on Impact: Structure your case studies to clearly demonstrate the problem, your solution, your specific contribution, and the measurable outcomes (e.g., increased conversion, reduced churn, improved satisfaction scores).

• Show Your Process: Detail your design thinking, research methods, iteration cycles, and collaboration strategies. Use visuals (wireframes, user flows, prototypes) to illustrate your journey.

• E-commerce Relevance: Highlight projects within the e-commerce domain, showcasing your understanding of online shopping behaviors, transaction flows, and platform-specific challenges.

• Data-Driven Examples: Include instances where you used data (user research, A/B tests, analytics) to inform design decisions and validate hypotheses.

• Conciseness and Clarity: Ensure your portfolio is well-organized, easy to navigate, and clearly communicates your strengths within a reasonable length. For large files, provide a stable link (e.g., Google Drive, Notion, personal website).

Challenge Preparation:

• Be prepared for potential design challenges or case studies, either presented during interviews or as a take-home assignment. These will likely focus on solving a specific e-commerce problem relevant to Qoo10 Japan.

• Practice articulating your design process and rationale clearly and concisely under pressure.

• Research Qoo10 Japan's current platform, target audience (Gen-Z), and the competitive landscape in Japan to inform your approach to any challenges.

📝 Enhancement Note: The application explicitly states a portfolio is mandatory. Candidates should prepare a portfolio that not only showcases design skills but also strategic thinking, problem-solving capabilities within e-commerce, and a data-informed approach. The emphasis on Qoo10 Japan and its target demographic is crucial for tailoring case studies.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly preferred), Sketch, Adobe XD, InVision. Proficiency in at least one industry-standard tool is essential, with Figma being the most prevalent.

• Collaboration & Project Management: Jira, Confluence, Asana, Trello, Slack. Tools for team communication and workflow management.

• User Research & Testing: Tools like UserTesting.com, Maze, Lookback, or internal platforms for conducting usability studies and gathering feedback.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics. Understanding how to interpret data from these platforms is key.

• A/B Testing Tools: Optimizely, VWO, or internal experimentation platforms to validate design hypotheses.

• Data Visualization: Tableau, Power BI, or similar tools for creating dashboards and reports if needed for presenting insights.

CRM & Automation:

• While not a direct CRM role, understanding CRM concepts and how design impacts user acquisition and retention within a CRM framework is beneficial. Basic familiarity with how customer data flows through systems like Salesforce (though less likely directly used by designers) is a plus.

• Integration: Awareness of how front-end designs integrate with back-end systems and APIs.

📝 Enhancement Note: The emphasis on Figma and data-driven tools like Google Analytics and A/B testing platforms highlights the technical expectations for this role. While direct CRM management isn't expected, understanding how design impacts customer journeys within a CRM context is valuable.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A primary focus on understanding and serving the needs of Qoo10 Japan's users, particularly Gen-Z.

• Data-Driven Decision Making: Relying on user research, analytics, and A/B testing to inform design choices and measure impact.

• Collaboration & Teamwork: Working effectively with cross-functional teams to achieve shared goals.

• Innovation & Boldness: Encouraging new ideas and pushing boundaries to improve the e-commerce experience.

• Authenticity & Inclusivity: Valuing diverse perspectives and allowing individuals to bring their unique selves to work.

Collaboration Style:

• Expect a highly collaborative environment where designers are integrated into product development squads.

• Open communication, constructive feedback, and a willingness to iterate based on input from PMs, engineers, and other stakeholders are crucial.

• A culture of knowledge sharing, design critiques, and continuous learning is likely encouraged to foster professional growth and elevate the design quality across the team.

📝 Enhancement Note: eBay's stated values of customer-centricity, authenticity, and bold ideas are likely reflected within the Qoo10 Japan team. The emphasis on data and collaboration suggests a pragmatic and team-oriented approach to product development.

⚡ Challenges & Growth Opportunities

Challenges:

• Market Nuances: Designing for the specific preferences and behaviors of the Japanese Gen-Z consumer, which may differ significantly from other markets.

• Balancing Stakeholder Needs: Effectively managing competing priorities and feedback from various stakeholders (Product, Engineering, Business, Japan Market Teams).

• Rapid Iteration: Working in a fast-paced e-commerce environment that requires quick design cycles and continuous optimization based on market trends and performance data.

• Cross-Cultural Collaboration: Bridging communication and understanding gaps when working with teams across different regions (Seoul and potentially Japan/Global eBay).

Learning & Development Opportunities:

• E-commerce Expertise: Deepen knowledge of e-commerce best practices, user acquisition strategies, and conversion funnel optimization.

• Global Exposure: Gain experience working within a large, international tech company (eBay) and potentially contribute to global product initiatives.

• Trend Forecasting: Stay ahead of design trends relevant to Gen-Z consumers and the evolving e-commerce landscape.

• Mentorship: Opportunities to learn from experienced designers and product leaders, and potentially mentor junior designers.

📝 Enhancement Note: The role presents challenges related to market specificity and cross-cultural collaboration, but these are balanced by significant growth opportunities in a dynamic e-commerce sector within a global tech leader.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to solve a complex UX problem in an e-commerce environment. What was your process, and what was the outcome?" (Focus on problem definition, user research, design iteration, and impact.)

• "How do you balance user needs with business goals and technical constraints in your design process?" (Highlight your strategic thinking and negotiation skills.)

Company & Culture Questions:

• "What do you know about Qoo10 Japan and its target audience (Gen-Z)? How would your design approach cater to them?" (Research Qoo10's current offerings, brand, and competitor landscape.)

• "How do you approach collaboration with product managers and engineers?" (Demonstrate your teamwork and communication skills.)

Portfolio Presentation Strategy:

• Tell a Story: For each case study, present a compelling narrative that clearly outlines the problem, your process, your specific contribution, and the results achieved.

• Visual Aids: Use high-quality visuals (wireframes, user flows, prototypes, final UI mockups) to illustrate your design decisions.

• Quantify Impact: Whenever possible, present metrics and data that demonstrate the success of your designs (e.g., conversion rate improvements, user satisfaction scores, task completion rates).

• Focus on "Why": Clearly articulate the rationale behind your design choices. Why did you choose a particular solution? What research or data supported it?

• Prepare for Questions: Anticipate questions about your design decisions, challenges encountered, and how you would handle specific scenarios related to e-commerce and the Japanese market.

📝 Enhancement Note: Interview preparation should heavily focus on showcasing e-commerce expertise, strategic design thinking, and a data-driven approach. The portfolio is paramount and should be tailored to highlight relevant skills and achievements for this specific role and market.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the eBay careers portal, ensuring you include your resume and a mandatory portfolio.

• Portfolio Customization: Tailor your portfolio to highlight at least two strong e-commerce design case studies that demonstrate your end-to-end process, strategic thinking, and data-driven approach. Emphasize your role and the impact of your solutions.

• Resume Optimization: Ensure your resume clearly states your years of experience, key skills (Figma, UX/UI, e-commerce, user research, A/B testing), and achievements relevant to product design.

• Interview Preparation: Practice articulating your design process, rationale, and impact using the STAR method for behavioral questions. Prepare specific examples for strategic design challenges and cross-functional collaboration.

• Company Research: Thoroughly research Qoo10 Japan, its target demographic (Gen-Z), its key competitors in the Japanese market, and eBay's overall mission and values to demonstrate your understanding and cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.