Product Designer (M/F/X)

📍 Job Overview

Job Title: Product Designer (M/F/X)

Company: INNERSPACE GmbH

Location: Innsbruck, Tyrol, Austria

Job Type: Permanent full-time contract (38.5 h / week)

Category: Product Design / User Experience

Date Posted: October 27, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• This role is centered on owning the end-to-end user experience for INNERSPACE GmbH's product suite, requiring a strong blend of design thinking, user advocacy, and technical understanding.

• The Product Designer will be instrumental in translating complex customer needs, business objectives, and technical limitations into intuitive, efficient, and aesthetically pleasing digital solutions.

• A key aspect of the role involves deep collaboration with cross-functional teams, including Product Managers, Engineers, and QA, throughout the entire product lifecycle from discovery to delivery.

• The position demands the creation and maintenance of a shared design system and UX standards to ensure consistency and scalability across all products.

• The successful candidate will leverage product analytics, customer feedback, and direct research to iterate on existing features and identify opportunities for enhancement.

📝 Enhancement Note: The job description, while detailed on responsibilities, lacks specific context on the type of B2B SaaS products INNERSPACE GmbH develops beyond mentioning "pharmaceutical companies in achieving and maintaining the highest standards of quality and manufacturing efficiency." This suggests a need for a designer comfortable with complex workflows, regulatory environments, and potentially data-heavy interfaces within the life sciences or manufacturing tech sectors.

📈 Primary Responsibilities

• Lead comprehensive user research initiatives, including conducting user interviews, usability testing sessions, and synthesizing findings to inform design decisions.

• Develop a range of design artifacts, from user journeys, workflows, and wireframes to interactive prototypes and high-fidelity visual designs.

• Foster close collaboration with Product Managers, Engineers, and QA teams, actively participating in Agile ceremonies and contributing to sprint planning and execution.

• Define, document, and champion a shared design system, ensuring adherence to established UX standards and best practices across all product touchpoints.

• Validate design solutions through regular reviews with customers and internal stakeholders, incorporating feedback to refine user-centric outcomes.

• Analyze product analytics data, customer feedback, and research insights to meticulously evaluate the performance of launched experiences and proactively identify areas for optimization.

• Contribute strategically to the product discovery process, participating in ideation sessions and influencing the product roadmap with user-centric perspectives.

📝 Enhancement Note: The responsibilities listed are typical for a mid-level Product Designer. The emphasis on "review and validate solutions with customers and stakeholders" and "use product analytics, customer feedback, and research to evaluate shipped experiences" indicates a strong data-driven and iterative design approach is expected.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Cognitive Science, or a related field is often preferred for roles requiring deep UX research and interaction design expertise. Equivalent practical experience will also be considered.

Experience: A minimum of 2-5 years of professional experience in Product Design, with a significant focus on B2B SaaS products and complex workflow design.

Required Skills:

• Proven experience in designing B2B SaaS products, with a particular emphasis on handling complex user workflows.

• Strong UI design capabilities, demonstrating an excellent eye for visual hierarchy, layout, and aesthetic appeal.

• High proficiency with industry-standard design and prototyping tools, with Figma explicitly mentioned as a key requirement.

• Solid experience in UX research methodologies, including user interviews, usability testing, and survey design.

• Demonstrated expertise in interaction design and information architecture, creating intuitive and navigable user experiences.

• Ability to articulate and justify design decisions clearly and persuasively to both technical (engineers, product managers) and non-technical (stakeholders, customers) audiences.

• Experience working effectively within cross-functional Agile product teams, understanding iterative development cycles and collaborative workflows. Preferred Skills:

• Experience contributing to or managing a shared design system and UX standards.

• Familiarity with product analytics tools (e.g., Google Analytics, Amplitude, Mixpanel) for data-informed design iteration.

• Understanding of front-end development principles (HTML, CSS, JavaScript) to foster better collaboration with engineering teams.

• Experience in the pharmaceutical or manufacturing technology sectors, or with highly regulated industries.

📝 Enhancement Note: The requirements are typical for a mid-level Product Designer role in a B2B SaaS environment. The explicit mention of Figma and experience with complex workflows are critical indicators of the company's current toolset and product complexity.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing end-to-end product design projects, demonstrating your process from problem definition to final solution.

• Case studies that clearly articulate the user problem, business goals, your role, the design process, key decisions, and measurable outcomes.

• Examples of complex B2B SaaS workflows designed, highlighting your ability to simplify intricate processes.

• Demonstrations of UI design skills, including wireframes, prototypes, and high-fidelity mockups, preferably created in Figma.

• Evidence of UX research activities and how insights were translated into design improvements. Process Documentation:

• Your portfolio should illustrate your approach to user research, including methodologies used and how findings influenced design.

• Showcase your workflow for creating and iterating on wireframes, prototypes, and final UI designs.

• Include examples of how you've contributed to or maintained design systems and UX standards.

• Demonstrate your process for collaborating with Product Managers, Engineers, and QA in an Agile environment.

📝 Enhancement Note: For a Product Designer role, a strong portfolio is paramount. The emphasis on B2B SaaS and complex workflows means case studies should highlight problem-solving in these specific contexts. The company's mention of Figma implies that projects designed using this tool will be highly regarded.

💵 Compensation & Benefits

Salary Range: The minimum gross salary offered is 50,000 EUR per year. An overpayment is possible, indicating that the final salary will be negotiated based on experience, qualifications, and the specific scope of the role.

Benefits:

• Flexible working hours, allowing for a better work-life balance and personal scheduling.

• Permanent full-time contract, ensuring job security and consistent employment.

• Mobility package, including a 1-year ticket for public transport in Tyrol or a parking space near the office, catering to commute preferences.

• English/German language courses provided together with team members, fostering professional development and team cohesion.

• A modern office environment located in Innsbruck, offering a desirable location with access to the Alps.

Working Hours: The standard working hours are 38.5 hours per week, with flexible working time options available.

📝 Enhancement Note: The stated minimum salary of €50,000 gross per year for a Product Designer with 2-5 years of experience in Austria (specifically Tyrol) is competitive, though potentially on the lower end for specialized B2B SaaS roles in larger tech hubs. The flexibility in salary ("overpayment possible") suggests room for negotiation. Benefits like language courses and a mobility package are attractive perks.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Software, specifically serving the Pharmaceutical industry. INNERSPACE GmbH focuses on developing innovative solutions to help pharmaceutical companies maintain high standards of quality and manufacturing efficiency.

Company Size: While not explicitly stated, the use of "GmbH" and the specific location in Innsbruck suggest a small to medium-sized enterprise (SME), likely with a focused and agile team. The presence of a "sister startup" implies a potentially dynamic and growth-oriented environment.

Founded: The founding date is not provided, but the company's mission suggests a focus on modernizing pharmaceutical operations through technology.

Team Structure:

• The Product Designer will work within cross-functional Agile product teams, implying close collaboration with Product Managers, Engineers, and QA specialists.

• The team likely comprises individuals passionate about healthcare technology and driven by a clear purpose to improve global health outcomes.

• Reporting lines are not specified but would typically be to a Head of Product, Design Lead, or a Senior Product Manager within an Agile structure. Methodology:

• The company emphasizes turning deep industry knowledge into innovative solutions, suggesting a research-driven and problem-solving approach.

• Collaboration, curiosity, and purpose are highlighted as core values, indicating a team culture that values teamwork, continuous learning, and impact.

• Agile methodologies are implied through the mention of cross-functional teams and product delivery cycles.

Company Website: https://innerspace.jobs.personio.com/ (Note: This is the job portal URL, the main company website is likely innerspace.eu or similar, though not directly provided.)

📝 Enhancement Note: The company's focus on the pharmaceutical sector suggests a need for a designer who can navigate potentially stringent industry requirements and complex data. The culture appears to be purpose-driven, with an emphasis on innovation and collaboration.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Product Designer (2-5 years of experience). It offers the opportunity to take significant ownership of the end-to-end user experience, moving beyond task execution to strategic design contribution.

Reporting Structure: The designer will likely report to a Product Lead or Head of Product, working closely within Agile teams. This structure allows for direct collaboration with product and engineering leadership.

Operations Impact: The Product Designer's work directly impacts the usability, efficiency, and effectiveness of INNERSPACE GmbH's software solutions. By translating user needs into intuitive designs, they contribute to customer satisfaction, adoption rates, and ultimately, the company's mission of improving pharmaceutical manufacturing quality and efficiency.

Growth Opportunities:

• Skill Advancement: Opportunities to deepen expertise in B2B SaaS design, complex workflow optimization, and advanced UX research techniques.

• Leadership Potential: With proven success, potential to grow into a Senior Product Designer role, mentor junior designers, or specialize in UX strategy or design systems leadership.

• Industry Exposure: Gaining in-depth knowledge of the pharmaceutical and manufacturing technology sectors, which can open doors to specialized design roles in regulated industries.

• Cross-functional Development: Enhanced understanding of product management, engineering processes, and business strategy through close collaboration.

📝 Enhancement Note: The role offers solid growth potential within a specialized niche. Candidates looking to build expertise in enterprise SaaS design and contribute to a mission-driven company will find this appealing.

🌐 Work Environment

Office Type: The company offers a modern office in Innsbruck, described as being "in the middle of the Alps." This suggests a contemporary workspace designed for productivity and employee well-being.

Office Location(s): The office is located at Helga-Krismer-Platz 1, 6020 Innsbruck, Austria. This location is likely central and accessible within the city.

Workspace Context:

• The environment is described as modern, fostering collaboration and innovation.

• The location in Innsbruck provides a unique work-life balance opportunity, with proximity to outdoor activities.

• The mention of English/German courses suggests an international and communicative team atmosphere.

Work Schedule: A permanent full-time contract with 38.5 hours per week is offered, with flexible working time options. This allows for a structured yet adaptable schedule, accommodating personal needs while ensuring project timelines are met.

📝 Enhancement Note: The on-site requirement, coupled with flexible hours and a modern office in a scenic location, presents an attractive work environment for individuals who thrive in collaborative settings and appreciate work-life integration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of applications and portfolios to assess alignment with requirements.

• First Interview: Typically with a hiring manager or senior team member to discuss experience, motivations, and initial fit. This may include a high-level overview of portfolio projects.

• Design Challenge/Case Study: Candidates may be asked to complete a take-home design challenge or present a detailed case study from their portfolio, focusing on their process and problem-solving skills.

• Team Interviews: Interviews with cross-functional team members (Product Manager, Engineers) to evaluate collaboration style and technical communication.

• Final Interview: Potentially with a company leader to discuss cultural fit, long-term vision, and final decision-making.

Portfolio Review Tips:

• Focus on Process: Clearly articulate your design thinking, research methodologies, and iterative steps for 2-3 key projects.

• Showcase B2B SaaS & Complex Workflows: Prioritize projects that demonstrate your ability to handle enterprise-level challenges and intricate user flows.

• Highlight Figma Proficiency: Ensure your portfolio prominently features work created in Figma, and be prepared to discuss its usage.

• Quantify Impact: Where possible, include metrics or qualitative feedback that demonstrate the positive outcomes of your design solutions.

• Tailor to INNERSPACE: Briefly explain why your skills and experience are a good fit for INNERSPACE GmbH's mission and product domain.

Challenge Preparation:

• If a design challenge is given, focus on understanding the problem statement thoroughly.

• Structure your approach logically, starting with research/discovery (even if simulated), moving to ideation, and then to proposed solutions with justifications.

• Be prepared to present your work concisely and answer questions about your decisions and trade-offs.

📝 Enhancement Note: The emphasis on B2B SaaS and complex workflows means portfolio projects should reflect this. Candidates should be ready to discuss their process in detail and demonstrate strong Figma skills.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Explicitly mentioned as a required design tool. Proficiency in creating wireframes, prototypes, and high-fidelity UI designs within Figma is essential.

• User Research Tools: While not specified, expect to use tools for conducting interviews, usability testing, and surveys (e.g., Lookback, Maze, UserTesting.com, Google Forms, SurveyMonkey).

• Prototyping Tools: Figma's prototyping capabilities are key, but familiarity with other tools like InVision or Adobe XD might be beneficial.

Analytics & Reporting:

• Product Analytics: Familiarity with tools like Amplitude, Mixpanel, Google Analytics, or similar platforms to analyze user behavior and measure design impact.

• Data Visualization: Ability to interpret and potentially contribute to dashboards that visualize key product metrics.

CRM & Automation:

• While not directly a design tool, understanding how design integrates with CRM systems (e.g., Salesforce) and automation workflows can be advantageous for B2B SaaS product design.

📝 Enhancement Note: Figma is the core tool. A candidate's ability to leverage it for comprehensive design and prototyping, alongside strong UX research skills, will be critical. Familiarity with data analytics tools is a significant plus for iterating on designs.

👥 Team Culture & Values

Operations Values:

• Purpose-Driven: A strong emphasis on contributing to better health outcomes worldwide through innovative pharmaceutical technology solutions.

• Collaboration: Working closely in cross-functional teams, valuing open communication and teamwork to achieve shared goals.

• Curiosity: A drive to explore new ideas, understand user needs deeply, and continuously learn and improve.

• Quality & Efficiency: A commitment to high standards in both product development and manufacturing processes, reflecting the industry served.

• User-Centricity: Placing customer needs and business goals at the forefront of design decisions to create impactful solutions.

Collaboration Style:

• Agile & Iterative: Working within Agile frameworks, embracing iterative development and continuous feedback loops.

• Cross-functional Integration: Seamless collaboration with Product Managers, Engineers, and QA to ensure design vision is realized effectively.

• Stakeholder Engagement: Regularly interacting with customers and stakeholders to validate designs and gather crucial insights.

📝 Enhancement Note: The company culture appears to be a blend of mission-driven purpose, collaborative teamwork, and a commitment to quality, which is highly relevant for a designer working in the regulated pharmaceutical sector.

⚡ Challenges & Growth Opportunities

Challenges:

• Complex Workflows: Designing for intricate B2B SaaS workflows within the pharmaceutical manufacturing domain requires deep understanding and careful consideration of user tasks and regulatory compliance.

• Balancing Needs: Effectively translating diverse customer needs, stringent business goals, and technical constraints into cohesive and intuitive user experiences.

• Cross-functional Alignment: Ensuring consistent communication and buy-in from Product, Engineering, and QA teams throughout the design and development process.

• Evolving Technology: Keeping pace with advancements in design tools, UX methodologies, and the specific technologies within the pharmaceutical tech industry.

Learning & Development Opportunities:

• Specialized Design Skills: Opportunity to become an expert in designing for regulated industries like pharmaceuticals, a valuable niche skill.

• Advanced UX/UI Techniques: Deepen expertise in user research, interaction design, and building scalable design systems for complex enterprise products.

• Cross-functional Acumen: Develop a robust understanding of product strategy, agile development, and the business drivers within the pharmaceutical sector.

• Potential for Leadership: Grow into senior design roles, contribute to product strategy, or mentor junior team members.

📝 Enhancement Note: The challenges are typical for enterprise SaaS design, amplified by the specific industry focus. The growth opportunities are solid for a designer looking to specialize and advance within a niche but critical sector.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a complex workflow. What was your process, and what were the key challenges?" (Focus on your systematic approach, problem-solving, and ability to simplify complexity.)

• "How do you balance user needs with business goals and technical limitations in your designs?" (Highlight your decision-making framework and ability to find optimal solutions.)

• "Walk us through a project from your portfolio where you used Figma extensively. What were the key features you leveraged?" (Be ready to demonstrate your Figma skills and process.)

• "How do you approach user research for a B2B SaaS product, especially when direct customer access might be limited?" (Discuss methodologies like competitor analysis, heuristic evaluations, and iterative testing.) Company & Culture Questions:

• "Why are you interested in INNERSPACE GmbH and our mission in the pharmaceutical industry?" (Research the company's mission, values, and recent news.)

• "How do you contribute to a collaborative team environment, especially within an Agile structure?" (Provide examples of your teamwork and communication style.)

• "What does 'quality and manufacturing efficiency' mean to you in the context of software design?" (Connect your design philosophy to the company's core business.) Portfolio Presentation Strategy:

• Structure: Organize your presentation logically: Problem -> Your Role -> Process -> Solutions -> Outcomes -> Learnings.

• Storytelling: Weave a narrative around each project, highlighting your critical thinking and design rationale.

• Visuals: Use high-quality visuals of your designs, prototypes, and research artifacts.

• Figma Focus: Be prepared to dive deeper into specific Figma features or workflows you utilized.

• Conciseness: Respect time limits and focus on the most impactful aspects of your work.

📝 Enhancement Note: Interview preparation should heavily emphasize the B2B SaaS context, complex workflows, and Figma proficiency. Candidates should be ready to articulate their design process and connect it to the company's mission.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on the INNERSPACE GmbH job portal.

• Portfolio Customization: Ensure your portfolio clearly showcases 2-3 of your strongest B2B SaaS projects, highlighting complex workflows and your process using Figma. Tailor your case studies to align with INNERSPACE's mission in the pharmaceutical sector.

• Resume Optimization: Update your resume to emphasize experience with B2B SaaS, complex workflows, UX research, UI design, and proficiency in Figma. Use keywords directly from the job description (e.g., "user research," "wireframes," "prototypes," "design system," "Agile").

• Interview Preparation: Practice articulating your design process and decisions, focusing on how you translate user needs and business goals into intuitive solutions. Prepare to discuss your experience with Figma and user research in detail.

• Company Research: Gain a thorough understanding of INNERSPACE GmbH's mission, the pharmaceutical manufacturing industry, and their commitment to quality and efficiency. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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