Product Designer I

📍 Job Overview

Job Title: Product Designer I

Company: Sprinklr

Location: Gurgaon, Haryana, India

Job Type: Full time

Category: Product Design / User Experience

Date Posted: 2026-08-24

Experience Level: Entry-level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• This role focuses on designing user-centric enterprise software experiences within an AI-native platform, emphasizing Unified-CXM (Customer Experience Management).

• The Product Designer I will leverage Sprinklr’s established design system and AI-first workflows to create intuitive and efficient user journeys.

• Key responsibilities include developing wireframes, user flows, high-fidelity designs, and interactive prototypes to support complex enterprise software applications.

• The position requires close collaboration with Product Management, Engineering, and senior designers to translate user insights and business requirements into actionable design solutions.

📝 Enhancement Note: While the title is "Product Designer I," the responsibilities and requirements strongly indicate an entry-level role focused on supporting senior designers and executing within established frameworks, rather than leading design initiatives independently. The emphasis on AI-first workflows and agentic design patterns signals a forward-thinking approach to enterprise software design.

📈 Primary Responsibilities

• Utilize Sprinklr’s design system, product patterns, and AI-first tools to create design explorations for assigned enterprise workflows, working under the guidance of senior designers.

• Develop detailed wireframes, clickable prototypes, interaction flows, and high-fidelity screens that illustrate how users navigate AI-powered and agentic experiences.

• Apply reusable design system components to ensure consistency, clarity, accessibility, and polish across the product interface.

• Build and maintain strong working relationships with cross-functional teams, including Product Managers, Engineers, and QA, to clarify requirements and gather feedback.

• Support user research activities such as client interviews, usability testing, and workflow reviews, and help synthesize findings into design recommendations.

• Collaborate with senior and principal designers to gather input, align on design direction, and effectively communicate design decisions to stakeholders.

• Regularly share design work, incorporate feedback, and iterate on designs to meet user outcomes, technical feasibility, and business objectives.

📝 Enhancement Note: The responsibilities emphasize a supportive role within the design team, focusing on execution and iteration based on established guidelines and senior guidance. The inclusion of "AI-first tools" and "agentic design patterns" highlights the modern technological context of the role.

🎓 Skills & Qualifications

Education:

• While specific degree requirements are not explicitly stated, a background in Design (e.g., UI/UX Design, Graphic Design, Interaction Design), Human-Computer Interaction (HCI), or a related field is highly beneficial, especially if gained through academic projects, bootcamps, or specialized courses. Experience:

• 0–2 years of relevant product design experience, gained through internships, entry-level roles, campus placements, freelance work, agency experience, startup involvement, academic programs, or bootcamps. Required Skills:

• Demonstrated software product design experience through a portfolio.

• Proficiency in creating wireframes, user flows, and high-fidelity designs.

• Experience with modern design and prototyping tools, specifically Figma.

• Familiarity with design systems and applying shared components/patterns consistently.

• Exposure to AI-powered user experiences or agentic design concepts.

• Understanding of user research methods (interviews, usability testing, workflow analysis).

• Strong written and verbal communication skills for collaborating with designers, developers, and management.

• Ability to work effectively in a fast-paced environment and adapt to changing priorities.

• Creative problem-solving skills with the ability to ask thoughtful questions and make progress on ambiguous challenges.

• Empathy for user needs and a passion for creating seamless user experiences. Preferred Skills:

• Exposure to service design thinking, including journey mapping and service blueprints.

• Familiarity with collaboration tools like FigJam, Jira, and Confluence.

• Basic understanding of accessibility principles in design.

• Experience with AI-assisted design or research tools.

📝 Enhancement Note: The experience requirement is explicitly defined as 0-2 years, targeting candidates at the beginning of their careers. The emphasis on Figma and AI exposure indicates the company's current technology stack and design philosophy. The portfolio is a critical requirement, needing to showcase specific types of design work.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A portfolio containing 2–3 case studies is mandatory.

• Case studies should clearly demonstrate software product design process from user need to final solution.

• Showcase expertise in user interface (UI) patterns, interaction design, user flows, and wireframing.

• Include visual design craft, evidence of iterative design improvements, and clear problem-solving approaches.

• Demonstrate how user needs were translated into a final, well-crafted solution. Process Documentation:

• Case studies should implicitly document the design process, including:

  • Problem definition and user need identification.

  • Exploration of design options and user journeys.

  • Application of design systems and reusable components.

  • Iteration based on feedback and user testing.

  • Final solution with consideration for usability, technical feasibility, and business alignment.

📝 Enhancement Note: The portfolio requirement is extremely specific, outlining the exact number of case studies and the key elements each must contain. This suggests a rigorous evaluation process where the candidate's ability to articulate their design process and demonstrate tangible outcomes is paramount.

💵 Compensation & Benefits

Salary Range:

• Given the entry-level nature (0-2 years experience) and location (Gurgaon, India), a typical salary range for a Product Designer I would likely fall between ₹6,00,000 to ₹12,00,000 per annum. This estimate is based on industry benchmarks for similar roles in major Indian tech hubs, considering the company's standing in the enterprise software market. Benefits:

• Healthcare coverage (voluntary, country-specific).

• Paid time off (for recharging and personal well-being).

• Mentoring Program designed for professional growth and connection.

• Opportunity to work with advanced AI-native technology and enterprise software solutions.

• Access to a global candidate resource hub for additional information. Working Hours:

• Standard full-time working hours are expected, typically around 40 hours per week. Flexibility may be available depending on project needs and team agreements, but a consistent presence is generally required for on-site roles.

📝 Enhancement Note: Salary is an estimation based on typical entry-level product design roles in India. The provided benefits are directly from the job description, highlighting company investment in employee well-being and development.

🎯 Team & Company Context

🏢 Company Culture

Industry: Enterprise Software, AI-native Unified Customer Experience Management (Unified-CXM). Sprinklr operates in a competitive and rapidly evolving market where customer experience is paramount.

Company Size: Sprinklr is a large enterprise, with over 1,900 clients globally, including 60% of the Fortune 100. While the exact employee count is not provided, its market presence suggests a significant workforce.

Founded: Sprinklr was founded in 2009, indicating a mature company with established processes and a history of innovation in the CXM space.

Team Structure:

• The design team likely consists of various levels of designers (including senior and principal designers), working in pods or squads aligned with specific product suites (Service, Social, Marketing, Insights).

• Designers report through a design leadership structure, with this role reporting to a senior design partner or manager.

• Close collaboration with Product Management and Engineering teams is fundamental to the product development lifecycle. Methodology:

• The company emphasizes an AI-native and Unified-CXM approach, meaning designs are geared towards integrating AI capabilities and breaking down silos for a cohesive customer journey.

• A strong focus on user-centric design, leveraging user research and feedback to inform product development.

• Adherence to a defined design system ensures consistency and efficiency across the platform.

• Emphasis on iterative design and continuous improvement based on user outcomes.

Company Website: https://www.sprinklr.com/

📝 Enhancement Note: The company culture is built around a mission to unify customer engagement and an AI-first product strategy. The emphasis on "customer obsession," "trust," "teamwork," and "accountability" suggests a performance-driven yet collaborative environment.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as "Product Designer I," indicating an entry-level position for individuals early in their product design careers. It's designed for those with foundational skills who are eager to learn and grow within a structured enterprise software environment.

Reporting Structure: The Product Designer I will work closely with and report to senior and principal designers, who will provide guidance, mentorship, and direction. This structure ensures that junior designers are supported as they develop their skills and contribute to larger projects.

Operations Impact: While not a traditional "operations" role (like RevOps or SalesOps), a Product Designer plays a crucial role in the operational efficiency of customer-facing teams by creating intuitive software. By simplifying complex enterprise workflows and making AI-powered insights actionable, this role directly impacts user productivity, customer satisfaction, and ultimately, the business's ability to deliver exceptional customer experiences at scale.

Growth Opportunities:

• Skill Specialization: Opportunities to deepen expertise in areas such as interaction design, AI-driven UX, accessibility, or specific product suites (Service, Social, Marketing, Insights).

• Career Progression: A clear path to advancement from Product Designer I to Product Designer II, Senior Product Designer, and potentially Lead or Principal Designer roles, based on performance and skill development.

• Learning & Development: Exposure to cutting-edge AI-first design patterns, a robust design system, and mentorship from experienced designers. Participation in the company’s open Mentoring Program further supports professional growth.

• Cross-functional Exposure: Gaining experience working alongside Product Management and Engineering teams, understanding the full product development lifecycle.

📝 Enhancement Note: This section translates the "Product Designer I" role into an "operations" context by focusing on how design impacts the efficiency and effectiveness of enterprise software and customer experience operations. The growth opportunities are framed around skill development and career progression within the design discipline.

🌐 Work Environment

Office Type: The role is explicitly stated as "On-site," indicating a traditional office-based work environment at Sprinklr's Gurgaon location. This setting is designed to foster collaboration and in-person teamwork.

Office Location(s): Gurgaon, Haryana, India. This location is a major business and technology hub in India, offering a dynamic professional environment.

Workspace Context:

• The workspace is expected to be collaborative, facilitating direct interaction with senior designers, Product Managers, and Engineers.

• Access to modern design and collaboration tools (Figma, FigJam, Jira, Confluence) will be standard.

• The environment is described as "fast-paced," requiring adaptability and efficient workflow management.

• Opportunities for direct mentorship and knowledge sharing within the design team are integral to the on-site experience.

Work Schedule: Standard full-time office hours are anticipated, likely aligning with local business hours in India (Asia/Kolkata timezone). The on-site nature implies a structured schedule, though occasional flexibility might be required for project deadlines or cross-timezone collaboration.

📝 Enhancement Note: The "On-site" designation is a key differentiator. The description emphasizes the collaborative and dynamic nature of the office environment, crucial for junior designers seeking to learn from peers and mentors.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess foundational skills and experience.

• Design Challenge/Exercise: Candidates may be given a design problem to solve, either as a take-home assignment or a live exercise, to evaluate their problem-solving approach, design thinking, and proficiency with tools like Figma.

• Portfolio Presentation: A session where candidates walk through their case studies, explaining their design process, decisions, and outcomes. This is a critical step to assess communication skills and design rationale.

• Cross-functional Interviews: Discussions with Product Managers and Engineers to assess collaboration skills, understanding of technical constraints, and ability to articulate design concepts.

• Cultural Fit Interview: Conversations with design leadership or team members to evaluate alignment with Sprinklr's values, work ethic, and collaborative style.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest case studies that best represent the skills required for this role (software product design, UI patterns, interaction design, AI-first concepts).

• Structure for Clarity: For each case study, clearly outline: the problem, your role, the process you followed, key decisions made, challenges encountered, and the final solution with its impact.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes, user flows) effectively. Explain why you made certain design choices, referencing user needs or research findings.

• Highlight AI/Agentic Concepts: If possible, include a case study that touches upon AI-powered features, intelligent recommendations, or human-in-the-loop interactions, demonstrating your understanding of these modern design patterns.

• Demonstrate Iteration: Show how you iterated on designs based on feedback or testing. This highlights your adaptability and commitment to user-centered design.

• Be Ready for Questions: Anticipate questions about your design process, tool choices, collaboration experiences, and how you handle critique.

Challenge Preparation:

• Understand the Context: If given a design challenge, ensure you fully grasp the problem statement and the target user.

• Time Management: Allocate your time wisely across research, ideation, design, and presentation preparation.

• Focus on Process: For entry-level roles, demonstrating a sound design process is often more important than delivering a pixel-perfect, fully-realized solution.

• Communicate Your Thinking: Clearly articulate your assumptions, design decisions, and rationale throughout the challenge and in your presentation.

📝 Enhancement Note: This section provides highly actionable advice tailored to the specific requirements of the role, particularly the emphasis on the portfolio and the potential for design challenges. It guides candidates on how to best showcase their suitability for an entry-level product design position in an enterprise AI software context.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for wireframing, UI design, prototyping, and collaboration. Proficiency is essential.

• FigJam: Likely used for brainstorming, whiteboarding, and collaborative ideation sessions.

• Figma Dev Mode: Potentially used for seamless handoff to engineering teams, allowing them to inspect designs and extract specifications.

Analytics & Reporting:

• While not explicitly listed for designers, understanding how to interpret user analytics and performance data (potentially via tools like Amplitude, Mixpanel, or internal dashboards) can inform design decisions. CRM & Automation:

• Jira: Commonly used for project management, task tracking, and bug reporting within development teams. Designers will likely use it to track design tasks and collaborate on project timelines.

• Confluence: A knowledge management tool, likely used for documentation, design system guidelines, project briefs, and research findings.

Design Systems:

• Familiarity with and ability to apply components, patterns, and guidelines from established design systems. Sprinklr will have its own internal design system that designers must adhere to.

📝 Enhancement Note: The explicit mention of Figma, FigJam, Jira, and Confluence, along with the requirement for design system knowledge, provides a clear picture of the expected technical toolkit. This is crucial for candidates to ensure they have the necessary software proficiency.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A strong emphasis on understanding and meeting user needs to deliver exceptional customer experiences.

• AI-First Innovation: A commitment to leveraging Artificial Intelligence to create smarter, more efficient, and proactive user experiences.

• Collaboration & Teamwork: Fostering an environment where designers work closely with Product Management, Engineering, and other stakeholders to achieve common goals.

• Accountability & Trust: Taking ownership of design responsibilities and building trust through reliable execution and clear communication.

• Continuous Improvement: A culture that encourages learning, iteration, and adapting to new technologies and user feedback.

Collaboration Style:

• Cross-functional Integration: Designers are integral members of cross-functional teams, working alongside product managers and engineers throughout the development lifecycle.

• Feedback-Driven: An open environment for sharing work, receiving constructive critique, and incorporating feedback from peers and stakeholders.

• Knowledge Sharing: Encouraging the sharing of design best practices, insights from research, and learnings from projects within the design team and broader organization.

• Process Adherence: Working within established design processes and utilizing company-approved tools and design systems to maintain consistency and efficiency.

📝 Enhancement Note: The values described align with modern tech company culture, emphasizing innovation (AI-first), user focus, and strong teamwork. The collaboration style highlights the integrated nature of design within the product development process.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Creating intuitive user experiences for sophisticated enterprise software with numerous features and workflows.

• Integrating AI Seamlessly: Effectively incorporating AI-powered features and agentic patterns in a way that enhances, rather than complicates, the user experience.

• Balancing User Needs with Technical Feasibility: Ensuring designs are user-centric while also being technically achievable within the platform's architecture and development timelines.

• Navigating a Fast-Paced Environment: Adapting quickly to changing priorities and project demands while maintaining design quality.

• Learning New Patterns: Mastering new AI-first and agentic design paradigms as they evolve within the industry.

Learning & Development Opportunities:

• Mentorship: Direct guidance and learning from senior and principal designers.

• Skill Enhancement: Deepening expertise in interaction design, UX research, AI-driven UX, and design systems.

• Industry Exposure: Working with cutting-edge enterprise software and AI technologies.

• Career Pathing: Clear opportunities for advancement within Sprinklr's design organization.

• Mentoring Program: Formal and informal opportunities to connect with experienced professionals for guidance.

📝 Enhancement Note: This section addresses the inherent complexities of enterprise software design and the evolving landscape of AI in UX, framing them as opportunities for skill development and growth.

💡 Interview Preparation

Strategy Questions:

• Design Process: Be prepared to walk through your entire design process for a case study, from problem identification to final solution, explaining your rationale at each step. How do you approach understanding user needs for complex enterprise software?

• AI/Agentic Design: Discuss your understanding of AI-powered user experiences and agentic systems. How would you approach designing a feature that uses AI to recommend next steps for a user? What are the considerations for human-in-the-loop and user control?

• Problem-Solving: Describe a challenging design problem you encountered and how you solved it. How do you approach ambiguous requirements or complex interaction challenges?

• Collaboration: How do you collaborate with Product Managers and Engineers? Describe a time you had to negotiate design decisions with stakeholders.

Company & Culture Questions:

• Sprinklr's Mission: Research Sprinklr's mission around Unified-CXM and AI-native platforms. How do you see product design contributing to this mission?

• Design System: What is your experience working with design systems? Why are they important in enterprise software?

• User Empathy: How do you ensure user empathy is a core part of your design process?

Portfolio Presentation Strategy:

• Storytelling: Frame each case study as a narrative: the challenge, your journey, and the resolution.

• Visuals are Key: Use high-quality visuals (wireframes, mockups, user flows, prototypes) to illustrate your points.

• Focus on Impact: Quantify outcomes where possible (e.g., "improved task completion rate by X%," "reduced user errors"). If not quantifiable, articulate the qualitative benefits clearly.

• Explain Your Role: Be clear about your specific contributions within team projects.

• Be Prepared for Critique: Show that you can receive and constructively respond to feedback on your work.

• Highlight Figma Proficiency: Demonstrate your comfort and skill with Figma, especially in showcasing interactive prototypes or complex UI elements.

📝 Enhancement Note: This section provides concrete advice on how to prepare for interviews, focusing on demonstrating design process, understanding of AI in UX, and strong communication skills. The emphasis on portfolio presentation strategy is crucial for this role.

📌 Application Steps

To apply for this Product Designer I position:

• Submit your application through the provided Workday job portal link.

• Portfolio Customization: Ensure your portfolio prominently features 2-3 case studies that highlight software product design, UI patterns, interaction design, and ideally, any exposure to AI-driven experiences or complex enterprise workflows.

• Resume Optimization: Tailor your resume to emphasize relevant experience (internships, projects, bootcamps) and skills mentioned in the job description (Figma, user research, interaction design, AI exposure). Use keywords from the job description naturally.

• Interview Preparation: Practice articulating your design process, key design decisions, and problem-solving approaches. Prepare to discuss your portfolio case studies in detail and answer questions about AI in UX and collaboration.

• Company Research: Familiarize yourself with Sprinklr's Unified-CXM platform, its AI-native approach, and its company mission. Understand how product design contributes to their overall strategy.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.