Product Designer – e-com Attract | Deals - F/H/X

📍 Job Overview

Job Title: Product Designer – e-com Attract | Deals - F/H/X

Company: AccorCorpo

Location: Issy-les-Moulineaux, Île-de-France, France

Job Type: Temps complet (Full-time)

Category: Product Design / E-commerce Operations

Date Posted: August 14, 2026

Experience Level: 2-5 years

Remote Status: Hybrid

🚀 Role Summary

• Design and optimize user experiences for Accor's e-commerce attract and deals platform, focusing on customer acquisition and conversion.

• Collaborate with multidisciplinary teams to translate business objectives and user needs into intuitive digital product solutions.

• Leverage user research, data analytics, and A/B testing to drive continuous improvement and innovation in digital product offerings.

• Contribute to and maintain the company's Design System, ensuring consistency and quality across all digital touchpoints.

• Explore and integrate generative AI technologies to enhance user experiences and operational efficiency within the design process.

📝 Enhancement Note: While the title is "Product Designer," the responsibilities heavily lean into e-commerce operations and GTM strategy by focusing on acquisition, conversion, and deals. The role requires a blend of core product design skills with a strong understanding of commercial objectives and digital marketing principles.

📈 Primary Responsibilities

• Translate business and user needs related to the "Attract" and "Deals" e-commerce surfaces into actionable design opportunities and concrete product features.

• Actively participate in product vision definition and initiative prioritization alongside Product Managers/Owners to align design efforts with strategic goals.

• Conduct in-depth user research, including user interviews, usability testing, and analysis of analytics and heatmaps, to gather insights and inform design decisions.

• Develop wireframes, high-fidelity mockups, and interactive prototypes that clearly define and communicate a multichannel, intuitive digital experience.

• Ensure the quality, usability, and engagement of the user experience within the assigned product perimeter by collaborating closely with Product, Tech, Business, UX Content, Design System, and User Research teams.

• Actively consume, contribute to, and uphold the integrity and consistency of the Accor Design System across all product interfaces.

• Execute systematic Quality Assurance (QA) on designs and implemented features before delivery to ensure adherence to specifications and user experience standards.

• Analyze post-launch performance metrics, including customer satisfaction, conversion rates, and analytics data, to identify areas for continuous improvement.

• Explore and experiment with generative AI tools and applications within the design practice to enhance concept generation, research synthesis, and personalization of e-commerce offerings.

• Foster a culture of continuous learning and knowledge sharing within the Design community by presenting learnings and best practices.

📝 Enhancement Note: The responsibilities indicate a need for proactive engagement in strategy, discovery, and continuous improvement, suggesting a role that is not just execution-focused but also instrumental in shaping the product roadmap and user experience strategy for the e-commerce platform.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, Human-Computer Interaction, Digital Media, or a related field is typically expected for Product Design roles of this nature. Equivalent practical experience will also be highly valued.

Experience: 2 to 5 years of experience in Product Design, specifically focusing on e-commerce interfaces or consumer-facing digital products. Experience with promotions, deals, or digital merchandising is considered a significant advantage.

Required Skills:

• Figma Mastery: Demonstrated proficiency in Figma for wireframing, high-fidelity design, prototyping, and contributing to Design System management.

• UX Research Acumen: Strong foundational knowledge and practical experience in qualitative (user interviews, testing) and quantitative (data analytics, A/B testing) UX research methodologies.

• Visual & Interaction Design: Ability to produce innovative, high-fidelity mockups that are visually appealing and adhere to brand guidelines, coupled with a strong understanding of interaction design principles.

• Technical Comprehension: Good understanding of technical constraints and best practices for design hand-off to development teams, ensuring smooth integration.

• AI Exploration: Experience experimenting with AI tools (e.g., Figma Make, Claude, research synthesis tools) and assessing their value in rigorous design processes.

• Analytical Mindset: Strong analytical skills with a results-oriented approach, capable of interpreting data to drive design decisions.

• Collaboration & Communication: Excellent interpersonal skills, with a talent for fostering alignment around design vision and effectively communicating design rationale to stakeholders.

• Autonomy & Iteration: Demonstrated curiosity, independence, and a proactive approach to iterative design and problem-solving.

• Argumentation Skills: Ability to clearly articulate and defend design choices to various stakeholders.

Preferred Skills:

• Experience in designing for promotions, deals, or digital merchandising within an e-commerce context.

• Professional proficiency in English, given the international nature of the work environment.

• Familiarity with agile development methodologies.

📝 Enhancement Note: The emphasis on AI experimentation suggests a forward-thinking approach, and candidates with prior exposure to generative AI in design workflows will have a distinct advantage. The requirement for analytical skills and results orientation points towards a need for data-informed design and a focus on business outcomes.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• E-commerce Case Studies: Showcase detailed case studies of e-commerce product design projects, highlighting the problem, your process, design solutions, and quantifiable results (e.g., conversion rate improvements, engagement metrics).

• Deals/Promotions Experience: Include examples specifically demonstrating your approach to designing user experiences for deals, promotions, or merchandising sections, emphasizing how you drove engagement and conversion.

• Design System Contribution: Provide evidence of your involvement with Design Systems, whether through contribution, maintenance, or consistent application of existing systems.

• Research & Iteration Process: Illustrate your UX research process, including how you gathered insights (qualitative and quantitative) and how these insights informed iterative design improvements.

• AI Integration Examples: If possible, include examples or a conceptual framework of how you've explored or integrated AI tools into your design workflow.

Process Documentation:

• User Journey Mapping: Demonstrate the ability to map complex user journeys for e-commerce scenarios, identifying pain points and opportunities for optimization.

• Wireframing & Prototyping: Showcase a clear progression from low-fidelity wireframes to interactive, high-fidelity prototypes, explaining the rationale behind design decisions at each stage.

• Data-Driven Optimization: Present examples of how you used analytics, A/B testing results, or user feedback to iterate on and improve existing digital product features or flows.

• Cross-Functional Collaboration: Illustrate your process for collaborating with product managers, developers, and business stakeholders, including documentation of hand-offs and feedback loops.

📝 Enhancement Note: A strong portfolio showcasing end-to-end product design process, with a clear emphasis on e-commerce conversion and the strategic use of data and research, will be crucial. Demonstrating experience with AI tools in a design context is a significant plus.

💵 Compensation & Benefits

Salary Range: For a Product Designer with 2-5 years of experience in the Paris region (Issy-les-Moulineaux), a competitive annual gross salary would typically range from €45,000 to €65,000. This estimate is based on industry benchmarks for tech and digital roles in France, considering the experience level and the company's standing in the hospitality sector. Factors like specific skills, portfolio strength, and interview performance can influence the final offer.

Benefits:

• Hybrid Work Model: Flexible remote work options, with the ability to work from home several days a week.

• Flexible Working Arrangements: Options for flexible working hours and potentially working from various Accor locations (hotels, co-working spaces) via Worklib.

• Dedicated Deep Work Time: Dedicated time on Wednesday afternoons for focused work and personal development.

• Health Insurance: Mandatory mutual health insurance, with Accor covering 50% of the cost.

• Meal Vouchers: Restaurant tickets with a face value of €11.

• Sustainable Mobility Package: Support for eco-friendly commuting, including a bike scheme partnership with Zenride.

• Public Transport Subsidy: Coverage for public transport subscriptions between home and work, as per French tax law.

• Professional Training & Development: Access to extensive training programs, certifications, a dedicated talent management platform, and participation in hackathons and tech partnerships.

• Employee Discounts: Access to the ALL - Heartist® program offering preferential rates and flash offers for stays and experiences worldwide.

• Volunteering Program: One paid day off per year to engage in volunteer work with an association.

• Work-Life Balance Initiatives: Access to cultural and sports activities supported by the CSE (Works Council).

• On-site Amenities: Collaborative workspaces, on-site restaurants, game areas, and well-being/sports facilities.

• International Environment: Work in a multicultural and English-speaking environment.

Working Hours: Standard full-time working hours, likely around 40 hours per week, with flexibility and dedicated deep work time.

📝 Enhancement Note: The salary range is an estimation for the Paris region. The extensive benefits package reflects Accor's commitment to employee well-being, professional growth, and work-life balance, which are significant draws for candidates.

🎯 Team & Company Context

🏢 Company Culture

Industry: Hospitality and Digital Transformation. Accor is a global leader in the hospitality sector, and Accor Tech & Digital specifically focuses on driving technological innovation and digital solutions across its extensive network of hotels. This dual focus means the company operates with the high-touch service standards of hospitality alongside the fast-paced, data-driven nature of the tech industry.

Company Size: Accor employs approximately 300,000 talents globally, with Accor Tech & Digital comprising around 5,000 individuals. This indicates a large, established organization with significant resources and a complex operational structure, offering both stability and opportunities for impact within a vast ecosystem.

Founded: Accor was founded in 1963, bringing decades of experience in the hospitality industry. Accor Tech & Digital represents its commitment to modernizing and innovating within this established framework.

Team Structure:

• Product Design Team: This role sits within the Product Design team, reporting to the Lead Product Designer for e-commerce Attract. The team is multidisciplinary, comprising Product Managers/Owners, Tech leads, Business stakeholders, UX Content specialists, Design System experts, and User Researchers.

• Reporting Structure: The Product Designer reports to the Lead Product Designer, e-commerce Attract. This suggests a clear hierarchy within the design function, with opportunities for mentorship and guidance from a senior designer.

• Cross-functional Collaboration: The role emphasizes close collaboration with various departments, including Product, Tech, Business, Marketing, UX Content, Design System, and User Research. This indicates a highly integrated and collaborative approach to product development, typical of modern tech organizations.

Methodology:

• Data-Driven Design: The team emphasizes understanding business and user needs through data analytics, A/B testing, and user research to inform design decisions and drive continuous improvement.

• Agile & Iterative Development: Responsibilities like "continuous improvement" and collaboration with Tech teams suggest an agile or iterative product development lifecycle.

• Design System Centricity: A strong focus on consuming, contributing to, and maintaining the Design System underscores a commitment to consistency, efficiency, and scalability in design.

• AI Exploration: The company is actively exploring and experimenting with generative AI within its design practice, indicating a forward-looking and innovative approach to technology adoption.

Company Website: https://www.accor.com/

📝 Enhancement Note: The blend of hospitality heritage with a strong digital and tech focus creates a unique company culture. Candidates should be prepared to operate in a large, global organization with a strong emphasis on customer experience and technological advancement.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Product Designer (2-5 years of experience). It requires a solid foundation in product design principles, e-commerce UX, and research methodologies, with the ability to work autonomously on specific product areas while contributing to broader team goals. The role involves not just design execution but also strategic input into product vision and user experience optimization.

Reporting Structure: The Product Designer reports to the Lead Product Designer, e-commerce Attract. This provides a clear reporting line for guidance, feedback, and career development discussions. The Lead Designer acts as a mentor and manager, overseeing the designer's work and supporting their growth.

Operations Impact: The Product Designer's work directly impacts Accor's digital presence and revenue generation. By optimizing the "Attract" and "Deals" e-commerce surfaces, the role influences customer acquisition, conversion rates, and overall customer engagement, contributing significantly to the company's digital strategy and commercial success in the competitive hospitality market. The exploration of AI also positions the role at the forefront of digital innovation for Accor.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in e-commerce UX, conversion rate optimization (CRO), and digital merchandising within the hospitality sector.

• Leadership Path: Potential to grow into a Senior Product Designer role, leading larger projects or mentoring junior designers, or moving into a Lead Product Designer position within a specific product area.

• Skill Development: Continuous learning opportunities through hackathons, partnerships, certifications, and the company's dedicated training platform, with a particular focus on emerging technologies like generative AI.

• Cross-functional Mobility: Potential to move into related roles within Product Management, UX Research, or even broader digital strategy roles within Accor Tech & Digital.

📝 Enhancement Note: The role offers a clear path for growth within a large, established company that invests heavily in employee development and technological innovation. The opportunity to work with AI and on core revenue-driving e-commerce features provides significant career leverage.

🌐 Work Environment

Office Type: Accor Tech & Digital operates in a modern, collaborative office environment designed to foster innovation and teamwork. The description mentions dedicated "workspaces designed for collaboration, restaurants, game areas, and well-being and sports spaces," suggesting a dynamic and amenity-rich office setting.

Office Location(s): The primary location is Issy-les-Moulineaux, Île-de-France, France. Accor's global presence means opportunities for interaction with international teams, and their flexible work policy allows for a hybrid arrangement, blending office presence with remote work.

Workspace Context:

• Collaborative Spaces: The emphasis on collaborative workspaces indicates an environment where team members frequently interact, brainstorm, and co-create. This is beneficial for design roles that rely on feedback and ideation.

• Technology & Tools: Candidates can expect access to modern design tools (Figma is specified) and potentially other digital collaboration platforms. The company's investment in tech suggests a well-equipped environment.

• Team Interaction: The hybrid model and emphasis on collaboration mean designers will have opportunities for structured (meetings, workshops) and informal interactions with their immediate team, cross-functional colleagues, and leadership. The mention of "Wednesday afternoons for deep work" also suggests an understanding of focused work needs.

Work Schedule: While a standard full-time schedule (likely 40 hours/week) is implied, Accor promotes flexible working arrangements. This includes hybrid work options and dedicated time for deep work, allowing individuals to balance focused tasks with collaborative activities and personal needs. The international nature of the team may also mean some flexibility is required to accommodate different time zones for communication.

📝 Enhancement Note: The hybrid model and emphasis on well-being and flexible arrangements are key features of the work environment, catering to modern professional expectations. The office in Issy-les-Moulineaux is a hub for innovation within the larger Accor ecosystem.

📄 Application & Portfolio Review Process

Interview Process:

• Recruitment Team Call: Initial screening to understand the role's core aspects, assess cultural fit, and potentially guide candidates to suitable roles.

• Manager/Team Interviews: Subsequent interviews with hiring managers and team members to evaluate technical skills, design approach, and collaboration potential.

• Technical Assessment (Potential): For some roles, a test or case study may be required to assess practical design skills, problem-solving abilities, and process.

• HR/Cultural Fit Interview: Final interview with HR to discuss company culture, work environment, training programs, career prospects, and benefits.

• Personalized Feedback: Candidates will receive personalized feedback after the process.

Portfolio Review Tips:

• E-commerce Focus: Clearly showcase 2-3 strong e-commerce case studies that highlight your impact on acquisition, conversion, or user engagement. Prioritize projects relevant to the "Attract" and "Deals" domain.

• Process Over Polish: Detail your design process, from discovery and research (qualitative and quantitative) to ideation, iteration, and final delivery. Explain why you made certain decisions.

• Quantify Impact: Wherever possible, use metrics and data to demonstrate the success of your designs. For example, "Increased conversion rate by X%," or "Reduced user task completion time by Y seconds."

• Design System Integration: Show how you've worked with or contributed to Design Systems, demonstrating your understanding of consistency and scalability.

• AI Exploration: If you have examples of using AI in your design workflow, present them clearly, explaining the tools used and the benefits gained.

• Storytelling: Structure your case studies as compelling narratives that highlight your problem-solving skills and contributions. Be prepared to walk through your portfolio and answer detailed questions about your work.

Challenge Preparation:

• Understand Accor's Digital Strategy: Research Accor's current e-commerce offerings, their digital transformation initiatives, and their focus on customer experience and personalization.

• Deals & Acquisition Strategy: Be prepared to discuss how design can influence customer acquisition and drive engagement with deals and promotions.

• AI in Design: Think about how generative AI can be applied to e-commerce product design, from ideation to personalization and content generation.

• Problem-Solving Scenarios: Anticipate hypothetical design challenges related to e-commerce conversion funnels, user onboarding, or managing promotional content.

• Stakeholder Management: Prepare examples of how you've managed conflicting stakeholder priorities or advocated for user needs.

📝 Enhancement Note: The interview process is structured and aims to provide feedback. A well-curated portfolio that directly addresses the e-commerce and deals focus, supported by data and a clear process, will be key to advancing.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for wireframing, high-fidelity design, prototyping, and Design System management. Proficiency is essential.

• Prototyping Tools: Beyond Figma's native capabilities, familiarity with advanced prototyping tools for richer interactions and animations might be beneficial.

• Design System Tools: Understanding how to leverage and contribute to design systems within Figma or other integrated platforms.

Analytics & Reporting:

• Web Analytics Platforms: Experience with tools like Google Analytics, Adobe Analytics, or similar platforms to analyze user behavior, track conversions, and measure campaign performance.

• Heatmap & Session Recording Tools: Familiarity with tools like Hotjar, Crazy Egg, or FullStory to visualize user interaction patterns and identify usability issues.

• A/B Testing Platforms: Experience with tools like Optimizely, VWO, or Google Optimize for designing and analyzing A/B tests to validate design hypotheses.

CRM & Automation:

• CRM Systems: While not explicitly mentioned as a primary tool for the designer, understanding how CRM data (e.g., from Salesforce, Microsoft Dynamics) informs customer segmentation and personalization strategies can be advantageous.

• Marketing Automation Platforms: Familiarity with how promotional campaigns are managed and how design elements integrate with these platforms (e.g., email marketing tools, content management systems).

• AI & Machine Learning Tools: Experience with or an understanding of how AI/ML models are used for personalization, recommendation engines, or generative content within e-commerce platforms.

📝 Enhancement Note: The emphasis is on design and analytics tools. While direct CRM/automation tool operation might not be required, understanding how these systems influence the user experience and data used for design decisions is crucial. The mention of AI tools indicates a forward-looking tech stack.

👥 Team Culture & Values

Operations Values:

• Customer Centricity: A strong focus on understanding and meeting customer needs to deliver exceptional experiences, aligned with Accor's hospitality heritage.

• Innovation & Agility: Embracing new technologies (like AI) and agile methodologies to continuously improve products and processes.

• Collaboration & Teamwork: Valuing cross-functional partnerships and open communication to achieve shared goals.

• Data-Driven Decision Making: Relying on data and insights from research and analytics to inform strategic and design choices.

• Excellence & Quality: A commitment to high standards in design execution, user experience, and product delivery.

Collaboration Style:

• Cross-Functional Integration: The role requires seamless collaboration with Product, Tech, Business, and Marketing teams, fostering a partnership approach to product development.

• Open Feedback Culture: Encouraging constructive feedback and iterative improvements based on insights from team members and users.

• Knowledge Sharing: Actively participating in sharing learnings, best practices, and insights within the design community and across teams.

• Pragmatic & Results-Oriented: Balancing creative exploration with a focus on delivering tangible business results and user value.

📝 Enhancement Note: Accor's culture is a blend of hospitality values (customer focus, service) and tech industry practices (innovation, agility, data). Candidates should demonstrate an ability to thrive in this hybrid environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Business & User Needs: Effectively navigating the inherent tension between ambitious business goals (conversion, revenue) and user experience best practices to create solutions that satisfy both.

• Pace of E-commerce Innovation: Keeping up with the rapidly evolving e-commerce landscape, user expectations, and technological advancements, including AI.

• Global Scale & Consistency: Designing for a global audience while maintaining brand consistency and local relevance across diverse markets and customer segments.

• Cross-functional Alignment: Ensuring all stakeholders are aligned on design decisions and product direction, managing differing priorities and perspectives.

Learning & Development Opportunities:

• Specialized Training: Access to a dedicated training platform for continuous skill enhancement in product design, UX research, and emerging technologies.

• Industry Exposure: Participation in hackathons, industry conferences, and partnerships that expose designers to new trends and best practices.

• Mentorship: Guidance from a Lead Product Designer and opportunities to mentor junior members as experience grows.

• AI & Innovation Exploration: Direct involvement in exploring and implementing cutting-edge AI solutions within product design, offering a unique growth path.

📝 Enhancement Note: The challenges presented are typical for a Product Designer in a large e-commerce environment. The company's commitment to learning and development, particularly in areas like AI, provides excellent opportunities for professional advancement.

💡 Interview Preparation

Strategy Questions:

• "How would you approach designing a new feature for our deals section to maximize conversion rates, considering both user motivation and business objectives?" (Focus on your process, research, and metrics).

• "Describe a time you had to advocate for a user-centered design decision that conflicted with a business stakeholder's preference. How did you handle it?" (Assess stakeholder management and persuasive communication).

• "Given the rapid advancements in generative AI, how do you see it impacting the e-commerce product design process, and what are some initial experiments you might propose for Accor's 'Attract' or 'Deals' surfaces?" (Evaluate foresight and practical application of AI). Company & Culture Questions:

• "What interests you most about Accor's mission to reinvent the travel experience, and how do you see product design contributing to that?" (Assess alignment with company vision).

• "How do you approach collaborating with product managers and engineers in an agile environment, and what are your expectations for team dynamics?" (Evaluate collaboration style and understanding of agile).

• "How do you measure the success of your design work, and what key metrics do you focus on for e-commerce products?" (Assess data-driven approach and focus on impact). Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, your process (research, ideation, design, testing), the solution, and the measurable outcomes.

• Highlight E-commerce & Deals: Emphasize projects directly related to conversion, acquisition, promotions, or merchandising. Show how you translated business goals into user-centric solutions.

• Demonstrate AI Exploration: If applicable, dedicate a section or integrate examples of how you've used AI tools to enhance your design workflow, research synthesis, or ideation.

• Showcase Figma & Design Systems: Be ready to discuss your proficiency in Figma and your experience with Design Systems, perhaps even showing how you've contributed to one.

• Quantify Impact: Use clear, concise data points to illustrate the impact of your designs. Prepare to defend these numbers and the methodologies used to derive them.

• Be Ready for Deep Dives: Expect detailed questions about your specific design choices, research methodologies, and problem-solving approaches.

📝 Enhancement Note: Preparation should focus on showcasing practical experience in e-commerce design, a data-informed approach, and an understanding of how design contributes to business objectives. Proactive thinking about AI integration is a significant advantage.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on jobs.smartrecruiters.com.

• Curate Your Portfolio: Select 2-3 of your strongest e-commerce product design case studies that best demonstrate your skills in conversion optimization, user acquisition, and experience design for deals/promotions. Ensure each case study clearly outlines the problem, your process, your solutions, and quantifiable results.

• Tailor Your Resume: Highlight keywords and responsibilities relevant to product design, e-commerce, UX research, Figma, and AI exploration. Quantify your achievements with specific metrics where possible.

• Prepare Your Presentation: Practice walking through your portfolio, focusing on storytelling and clearly articulating your design decisions, process, and the impact of your work. Be ready to discuss your experience with AI tools.

• Research Accor: Familiarize yourself with Accor's brands, digital strategy, and their approach to customer experience and technology. Understand their current e-commerce platform and identify potential areas for improvement.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.