Product Designer (Contract)

📍 Job Overview

Job Title: Product Designer (Contract)

Company: Clariti Cloud Inc.

Location: Canada (Remote)

Job Type: Full-time Contract

Category: Product Design / UX/UI Design

Date Posted: 2026-08-05

Experience Level: Mid-Senior Level (4+ years)

Remote Status: Fully Remote

🚀 Role Summary

• This role is a hands-on Product Designer position focused on end-to-end design execution within an AI-native product development environment.

• The designer will work in a hybrid workflow leveraging Figma and LLMs like Claude to craft and iterate on user interfaces and experiences for government-facing software.

• Responsibilities include UX research, wireframing, high-fidelity design, prototyping, and collaborating closely with product and engineering teams for seamless developer handoff.

• The position emphasizes designing for complex workflows and user personas within local municipal government staff and public applicants.

• This is a contract role expected to run through December 31, 2026, with potential for extension, requiring immediate contribution and impact.

📝 Enhancement Note: This role is for a Product Designer, not directly in Revenue or Sales Operations. However, it heavily involves product development processes that are critical to GTM strategy and revenue enablement through a superior user experience for government clients. The emphasis on AI-assisted design and specific tools like Claude positions this as a forward-thinking role in the tech product space.

📈 Primary Responsibilities

• Own the complete design lifecycle from initial user flows and wireframes to high-fidelity screens and interactive prototypes.

• Design intuitive and trustworthy user experiences where AI is seamlessly integrated into the workflow, translating complex AI capabilities into clear interactions.

• Utilize a hybrid Figma and Claude Design workflow to rapidly generate and iterate on screens, producing production-ready UX/UI designs.

• Develop clickable HTML prototypes for product demonstrations and validation purposes.

• Design specifically for local municipal government staff and public applicant personas, addressing complex, multi-role workflows.

• Ensure all designed touchpoints are accessible, consistent with the design system, and optimized for practical, real-world government use.

• Stay abreast of emerging design patterns, particularly those influenced by AI, and apply them strategically rather than for novelty.

• Lead and actively participate in user research activities, including interviews, usability testing, and synthesis, leveraging AI-assisted tools to accelerate insight generation.

• Develop a deep understanding and empathy for the challenges faced by local government staff to inform evidence-based design decisions.

• Collaborate closely with Product Management to validate design concepts early and continuously, thereby reducing delivery risks.

• Contribute to and extend a shared design system to maintain visual and interactive consistency across the expanding product surface.

• Partner with the Engineering team to ensure components are technically feasible and that design intent is accurately preserved during implementation.

• Work collaboratively with Product, Engineering, and Go-To-Market (GTM) teams to shepherd features from initial ideation through to final release.

• Clearly and confidently present design work and rationale to diverse audiences, including technical teams, product managers, and senior leadership.

📝 Enhancement Note: The responsibilities highlight a deep integration of design into the product development lifecycle, directly impacting the usability and adoption of the software, which in turn affects customer satisfaction and potentially revenue generation through successful client implementation. The focus on AI-assisted design and specific tool proficiency is a key differentiator.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating equivalent practical experience and design acumen is paramount. The role values practical application of design principles over formal education.

Experience: A minimum of 4+ years of dedicated product design experience is required, with a proven track record in delivering high-quality user experiences for web applications.

Required Skills:

• A comprehensive portfolio showcasing strong UX thinking, problem-solving abilities, and high-quality visual design execution for web applications.

• Demonstrated comfort and experience designing products where AI is a core component, including understanding how AI influences user expectations and designing accordingly.

• Hands-on experience utilizing Large Language Models (LLMs) such as Claude, or similar AI tools, as a direct design partner in the creative process.

• High proficiency in Figma, including advanced features like component libraries, auto layout, and collaborative workflows.

• Experience with Claude Design or similar AI-powered design tools for rapid iteration and generation of design assets.

• Strong end-to-end design capabilities, encompassing information architecture (IA), user flows, wireframing, and high-fidelity UI design.

• Experience in leading or significantly contributing to user research initiatives, including conducting interviews and performing usability testing.

• Excellent communication skills, with the ability to articulate design decisions clearly, confidently, and constructively to both technical and non-technical stakeholders.

• A self-directed, accountable, and proactive work ethic, comfortable driving initiatives forward in a fast-paced, potentially ambiguous, remote-first environment.

• Adaptability and a willingness to embrace new design methodologies and technologies, particularly in the evolving AI landscape. Preferred Skills:

• Prior experience designing enterprise-level or government-facing Software-as-a-Service (SaaS) products.

• Exposure to designing for complex applications that involve multiple personas, intricate workflows, or specialized domains such as case management, permitting, or licensing systems.

• Familiarity with accessibility standards, such as Web Content Accessibility Guidelines (WCAG 2.1+), and a commitment to inclusive design practices.

• Understanding of agentic development frameworks and how they relate to AI-driven product creation.

• Experience with HTML prototyping for creating interactive demos and validating design concepts.

• Familiarity with design systems and their implementation in large-scale applications.

📝 Enhancement Note: The emphasis on AI tools (Claude) and specific workflows (Figma + Claude Design hybrid) is a critical requirement, signaling a move towards AI-augmented design processes. The minimum of 4+ years of experience aligns with a mid-to-senior level designer capable of independent work and strategic contribution.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated selection of case studies demonstrating a robust understanding of the end-to-end design process, from problem identification to final solution.

• Showcase examples of strong UX thinking, including user research methodologies, persona development, journey mapping, and user flow creation.

• Include high-fidelity UI designs that highlight visual design skills, adherence to design principles, and attention to detail.

• Present interactive prototypes that effectively communicate user interactions and product functionality.

• Demonstrate experience with AI-assisted design tools and how they were integrated into your workflow to enhance efficiency or creativity.

• Evidence of contributions to or creation of design systems, component libraries, and ensuring design consistency.

• Examples of work on complex, workflow-heavy applications, preferably in enterprise or government SaaS environments. Process Documentation:

• Articulate the user research process followed, including methods used, insights gained, and how research informed design decisions.

• Detail the wireframing and prototyping process, explaining tool choices and the iterative refinement of user flows.

• Explain the collaboration process with product managers and engineers, illustrating how feedback was incorporated and handoffs were managed.

• Document the approach to incorporating AI tools into the design workflow and the outcomes achieved.

• Showcase how design systems were utilized or contributed to, ensuring scalability and consistency.

• Provide examples of how accessibility and inclusive design principles were integrated into the design process.

📝 Enhancement Note: Given the role's focus on AI-assisted design and hybrid workflows, the portfolio should explicitly highlight projects where these elements were utilized. Demonstrating the ability to translate complex government workflows into user-friendly interfaces is crucial.

💵 Compensation & Benefits

Salary Range:

The company has specified a budget of $70 - $100 per hour for this contract role. This rate is dependent on the candidate's skills, experience, and qualifications.

• Methodology: This range is derived directly from the provided job description. For a contract role of this nature and experience level in Canada, this range is competitive, reflecting the specialized skills in AI-assisted design and enterprise SaaS.

• Regional Context: For remote roles within Canada, hourly rates can vary significantly by province and city. However, for a specialized contract position, the provided range is generally applicable across major tech hubs and remote workforces in Canada.

Benefits:

As this is a contract position, benefits are typically not provided by the hiring company in the same way as for full-time employees. However, candidates should clarify what, if any, benefits are included, such as:

• Potential for contract extension through December 31, 2026, and beyond.

• Opportunity to work with cutting-edge AI design tools and methodologies.

• Exposure to designing for the government sector, a critical and impactful industry.

• Flexible remote work environment.

• Opportunity to contribute to a mission-driven company focused on improving citizen experiences. Working Hours:

This is a full-time contract position. Standard working hours are typically aligned with a full-time schedule, approximately 40 hours per week. The remote nature offers flexibility in scheduling, but availability for collaboration during core business hours (likely Pacific or Eastern Time in Canada) will be expected.

📝 Enhancement Note: The salary is explicitly stated as an hourly rate for a contract position. Benefit information is minimal due to the contract nature, so candidates should inquire about any included perks or potential for conversion to full-time employment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically Software as a Service (SaaS) focused on the Government and Public Sector. Clariti aims to modernize government operations and citizen services through innovative technology.

Company Size: While not explicitly stated, the mention of a "Senior Product Designer" and a "design team" alongside product and engineering teams suggests a growing, likely medium-sized tech company. The focus on AI-native development indicates a forward-thinking and innovative culture.

Founded: Clariti Cloud Inc. was founded to address the need for better digital experiences in government. The company's mission is to empower governments to deliver exceptional citizen experiences.

Team Structure:

• The Product Design team appears to be an integral part of the product development organization, working closely with Product Management and Engineering.

• The role reports to or collaborates closely with an existing Senior Product Designer, suggesting a supportive structure for mentorship and guidance.

• Collaboration is emphasized across Product, Engineering, and Go-To-Market (GTM) teams, indicating a cross-functional and integrated approach to product development. Methodology:

• AI-Native Product Development: The company is building products with AI at their core, influencing the entire development and design process.

• Hybrid Design Workflow: Utilizing tools like Figma in conjunction with LLMs (Claude) for design generation and iteration.

• Agile/Lean Principles: Implied by the "fast-moving team" and the need to "validate concepts early and often."

• Data-Driven Design: The expectation to ground design decisions in evidence from user research and testing.

• Customer-Centricity: A strong focus on creating exceptional experiences for government staff and citizens.

Company Website: https://www.claritisoftware.com/

📝 Enhancement Note: The company's focus on government SaaS and its commitment to AI-native development are key differentiators. The culture appears to value innovation, collaboration, and a user-centric approach, particularly for a public sector audience.

📈 Career & Growth Analysis

Operations Career Level: This role is a mid-to-senior level Product Designer position. It requires significant autonomy, strong problem-solving skills, and the ability to manage the full design lifecycle with minimal supervision. The contract nature means it's project-focused, with the potential for extension rather than a traditional linear career path.

Reporting Structure: The designer will work closely with a Senior Product Designer and collaborate daily with Product Managers and Software Engineers. This structure offers opportunities for mentorship from the Senior Designer and exposure to product strategy and technical implementation details.

Operations Impact: While not a direct Revenue Operations role, the Product Designer's impact is significant. By creating intuitive and efficient software for government agencies, they directly contribute to:

• Client Adoption & Satisfaction: Better UX leads to higher adoption rates and greater client satisfaction, reducing churn and increasing renewal potential.

• Operational Efficiency: Streamlining government workflows through design can lead to cost savings and improved service delivery for citizens, enhancing Clariti's value proposition.

• Competitive Advantage: Innovative and user-friendly design, especially with AI integration, can differentiate Clariti in the government SaaS market.

• Sales Enablement: A well-designed product is easier for sales teams to demo and sell, as its value and ease of use are readily apparent.

Growth Opportunities:

• AI Design Specialization: Deepen expertise in AI-assisted design tools and methodologies, becoming a leader in this emerging field.

• Product Strategy Contribution: Influence product direction through user research and design insights, contributing to strategic planning.

• Cross-functional Leadership: Develop strong collaboration and communication skills by working across Product, Engineering, and GTM teams.

• Portfolio Enhancement: Build a robust portfolio with high-impact case studies on complex government SaaS products and AI integration.

• Potential for Extension/Full-time: Successful performance could lead to contract extension or conversion to a full-time role, offering long-term career stability.

📝 Enhancement Note: This role offers a unique opportunity to gain experience at the forefront of AI-assisted product design within a specialized market. The growth is tied to skill development and project impact rather than traditional hierarchical advancement.

🌐 Work Environment

Office Type: This is a fully remote position. Clariti operates as a "remote-first" company, indicating a strong commitment to supporting and optimizing the remote work experience for its employees.

Office Location(s): While the role is remote within Canada, the company may have a physical headquarters or offices in other locations. However, for this specific role, physical office presence is not required. Travel for occasional in-person company-wide or departmental meetings (1-2 times per year) is expected.

Workspace Context:

• Collaborative Environment: Despite being remote, the company emphasizes collaboration through tools and practices designed to foster connection and teamwork. Expect regular virtual meetings, shared digital workspaces, and cross-functional communication channels.

• Tools and Technology: Access to industry-standard design tools like Figma and AI tools like Claude is fundamental. The company likely provides necessary software licenses and potentially hardware allowances to ensure productive remote work.

• Team Interaction: Regular interaction with the Senior Product Designer, Product Managers, and Engineers will be part of the daily routine, facilitated through video conferencing, chat platforms, and project management tools.

Work Schedule:

The role is full-time (approx. 40 hours/week). While remote work offers flexibility, candidates should be prepared to align with core business hours for effective collaboration with colleagues in different time zones across Canada. The contract duration is through December 31, 2026, with potential for extension.

📝 Enhancement Note: The "remote-first" approach suggests a mature remote work culture with established processes for communication and collaboration. The expectation of occasional travel should be noted for candidates prioritizing fully remote work without any in-person requirements.

📄 Application & Portfolio Review Process

Interview Process:

The interview process is expected to be thorough, likely involving several stages to assess design skills, technical proficiency, cultural fit, and problem-solving abilities. Potential stages include:

• Initial Screening: A brief call with a recruiter to assess basic qualifications, experience, and interest.

• Portfolio Review & Technical Interview: A session with the Senior Product Designer and possibly a Product Manager to dive deep into your portfolio. Expect discussions on your design process, decision-making, and specific project details.

• Design Challenge/Case Study: A practical exercise to evaluate your design thinking and problem-solving skills. This might involve a take-home assignment or a live design session. The focus will be on how you approach complex problems and integrate AI tools.

• Cross-functional Team Interviews: Meetings with members from Product and Engineering to assess collaboration style and ability to work within a cross-functional team.

• Final Interview: Potentially with a hiring manager or senior leadership to discuss overall fit, strategic thinking, and long-term potential.

Portfolio Review Tips:

• Highlight AI Integration: Explicitly showcase projects where you used AI tools (like Claude) in your design process. Explain how you used them and the impact on your workflow or outcomes.

• Process Over Polish: While visual quality is important, focus on clearly articulating your design process, the problems you solved, your decision-making rationale, and the user impact.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores).

• Tailor to Clariti: Emphasize projects that align with Clariti's focus on government SaaS, complex workflows, and AI-driven experiences.

• Prepare for Questions: Be ready to discuss your experience with Figma, LLMs, user research, design systems, and handling feedback constructively.

Challenge Preparation:

• Understand the Context: If given a design challenge, thoroughly research Clariti, its mission, and its target audience (government).

• Focus on Process: Demonstrate a structured approach to problem-solving. Outline your steps, from understanding the problem to proposing a solution.

• AI-Centricity: Consider how AI could be integrated into the proposed solution, even if not explicitly asked. Show awareness of AI's potential impact on user experience.

• Time Management: If it's a timed exercise, allocate your time wisely across research, ideation, design, and presentation.

• Communicate Clearly: Practice articulating your thought process and design decisions concisely and persuasively.

📝 Enhancement Note: The interview process will heavily weigh the candidate's ability to integrate AI into their design workflow and their experience with complex B2G (Business-to-Government) SaaS products. A strong, relevant portfolio is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design tool for creating wireframes, high-fidelity mockups, prototypes, and managing design systems. Proficiency in advanced features like component libraries and collaborative workflows is expected.

• Claude Design (or similar LLMs): This is a critical tool for this role. Candidates must have hands-on experience using LLMs as a design partner for generating and iterating on design assets, understanding complex prompts, and integrating AI outputs into their design process.

• Prototyping Tools: Figma's built-in prototyping capabilities are likely primary, but experience with other tools for creating interactive prototypes for demos and validation might be beneficial.

• HTML/CSS: For building clickable HTML prototypes, indicating a need for designers with a foundational understanding of front-end web development principles.

Analytics & Reporting:

• While not explicitly mentioned for the designer, familiarity with product analytics tools (e.g., Google Analytics, Mixpanel, Amplitude) can be beneficial for understanding user behavior and informing design decisions based on data. CRM & Automation:

• Not directly relevant to the Product Designer's day-to-day tools, but understanding how CRM systems and automation play a role in the overall customer journey can provide valuable context.

📝 Enhancement Note: The explicit mention of Figma and Claude Design as a hybrid workflow is a key technical requirement. Candidates should be prepared to demonstrate proficiency and innovative use of these tools.

👥 Team Culture & Values

Operations Values:

• Ownership: Taking full responsibility for design tasks, projects, and their outcomes, driving work forward independently.

• Growth Mindset: A commitment to continuous learning, embracing challenges, and seeking self-development, particularly in the rapidly evolving field of AI and design.

• Courageous Communication: The ability to communicate ideas, feedback, and concerns directly, respectfully, and constructively with all team members and stakeholders.

• Customer-Focused: Prioritizing the needs and experiences of government users and citizens in all design decisions and product development efforts.

• Innovation: A drive to explore new paths, leverage cutting-edge technologies like AI, and create impactful solutions.

• Collaboration: Valuing diverse thoughts and experiences to make better decisions and create effective solutions.

Collaboration Style:

• Cross-functional Integration: Design is positioned as a valued partner, working seamlessly with Product and Engineering to ensure cohesive product development.

• Feedback Culture: An environment where constructive feedback is regularly exchanged, contributing to continuous improvement of both the product and individual skills.

• Knowledge Sharing: Practices that encourage the sharing of insights, best practices, and learnings across teams, especially regarding AI integration and design methodologies.

• Experimentation: A willingness to explore new approaches and technologies, such as AI-assisted design, and learn from the outcomes.

📝 Enhancement Note: The company's stated values (Ownership, Growth Mindset, Courageous Communication, Customer-Focused) are critical for success in this collaborative, fast-paced, and innovative environment. The emphasis on diversity suggests an inclusive and forward-thinking culture.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating AI-Native Design: Adapting to and effectively leveraging AI tools within a hybrid design workflow, which may present new challenges in iteration speed, quality control, and creative direction.

• Designing for Complex Government Workflows: Understanding and translating intricate, often legacy, government processes into intuitive and efficient digital experiences.

• Balancing Innovation with User Trust: Integrating novel AI features while maintaining user trust and ensuring the technology is perceived as reliable and secure by government clients and citizens.

• Remote Collaboration Dynamics: Effectively collaborating and maintaining strong relationships with a distributed team, ensuring clear communication and alignment across different time zones.

• Contract Duration: Working on a defined contract basis requires delivering impact quickly and efficiently within the specified timeframe, while also managing expectations regarding potential extensions.

Learning & Development Opportunities:

• AI Design Specialization: Gain cutting-edge experience in AI-assisted product design, a highly sought-after skill set.

• Government SaaS Expertise: Deepen knowledge of the nuances and requirements of designing for the public sector.

• Advanced Figma & Prototyping: Further hone skills in Figma's advanced features and complex prototyping techniques.

• Cross-functional Skill Development: Enhance abilities in stakeholder management, product strategy, and agile development processes through close collaboration.

• Exposure to Agentic Development: Gain familiarity with agentic development frameworks, a cutting-edge area in AI product engineering.

📝 Enhancement Note: The primary challenge and growth opportunity lie in mastering the AI-assisted design workflow and applying it effectively to the complex domain of government SaaS. This role is ideal for a designer eager to be at the forefront of technological innovation.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you integrated AI tools into your design process. What were the challenges and benefits?" (Preparation: Have specific examples ready, detailing the LLM used, the task, the outcome, and lessons learned.)

• "How would you approach designing a complex workflow for a municipal government department, considering multiple user roles and varying levels of technical proficiency?" (Preparation: Outline your user research, information architecture, and iterative design process. Emphasize empathy and user-centricity.)

• "Walk us through a challenging design project from your portfolio. What was the problem, your solution, and the impact?" (Preparation: Select a project that best showcases your end-to-end process, problem-solving skills, and ability to handle complexity.) Company & Culture Questions:

• "What interests you about Clariti's mission and our focus on government SaaS?" (Preparation: Research Clariti's website, mission statement, and recent news. Connect your values and interests to theirs.)

• "How do you approach collaboration with Product Managers and Engineers, especially in a remote setting?" (Preparation: Discuss your communication style, experience with Agile methodologies, and strategies for remote teamwork.)

• "How do you ensure your designs are accessible and inclusive?" (Preparation: Detail your understanding of WCAG standards and practical application of inclusive design principles.) Portfolio Presentation Strategy:

• Tell a Story: For each case study, present a narrative: the problem, your process, your solutions, and the results. Clearly articulate your role and contributions.

• Show, Don't Just Tell: Use visuals effectively – screenshots, wireframes, prototypes, user flow diagrams. Make your designs come alive.

• Explain Your Decisions: Be prepared to justify every design choice. Why this layout? Why this interaction? Why this AI integration?

• Focus on Impact: Quantify the outcomes of your designs whenever possible. If direct metrics aren't available, discuss the intended impact and how you would measure success.

• Highlight AI Proficiency: Dedicate time to showcase projects where AI was a significant part of your workflow. Explain the strategic advantage it provided.

📝 Enhancement Note: Expect interviewers to probe deeply into your design process, your ability to use AI tools effectively, and your understanding of the government sector. Be ready to demonstrate both your creative and analytical skills.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Greenhouse.

• Tailor your Resume: Highlight your 4+ years of product design experience, specifically mentioning proficiency in Figma, experience with AI/LLMs (like Claude), and any relevant experience with enterprise SaaS or government-facing products. Quantify achievements where possible.

• Curate Your Portfolio: Ensure your portfolio prominently features case studies demonstrating end-to-end design process, strong UX thinking, visual design execution, and critically, your experience with AI-assisted design workflows. Make sure it's easily accessible (e.g., link to a personal website or a shareable PDF).

• Prepare for the Interview: Review common product design interview questions, especially those related to AI integration, complex workflows, and remote collaboration. Practice articulating your design process and decisions clearly.

• Research Clariti: Understand the company's mission, values, and target market (government). This will help you tailor your responses and demonstrate genuine interest during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.