Product Designer

📍 Job Overview

Job Title: Product Designer

Company: NexHealth

Location: San Francisco, California, United States / Seattle, Washington, United States

Job Type: Full-time

Category: Product Design / UX/UI Design

Date Posted: October 23, 2026

Experience Level: Mid-Senior Level (Implied 4-6+ years)

Remote Status: On-site (Implied by location data and lack of remote designation)

🚀 Role Summary

• Lead end-to-end product design execution across critical platform surfaces, prioritizing user clarity and product simplicity within the healthcare technology sector.

• Act as an equal partner to Product Managers and Engineers, influencing product scope and technical architecture through a design-first methodology.

• Drive innovation by leveraging design as a strategic advantage, setting world-class standards that transcend the healthcare industry.

• Contribute to defining the future of NexHealth by shaping key product initiatives and influencing operational processes through design leadership.

📝 Enhancement Note: The role is positioned as a strategic partner rather than a support function, emphasizing ownership and influence over product direction. The "design-first" approach suggests a highly collaborative environment where design thinking precedes detailed product specifications and coding. The mention of AI integration indicates a forward-thinking approach to design tools and methodologies.

📈 Primary Responsibilities

• Lead end-to-end User Experience (UX) design for the NexHealth platform and its various product areas, encompassing user research, flow definition, wireframing, prototyping, and final User Interface (UI) execution.

• Shape product scope and significantly influence technical implementation strategies by championing a design-first approach.

• Collaborate closely with Product Managers (PMs) and Engineers as a co-equal product builder, fostering a shared vision and execution.

• Develop, build, and continuously evolve scalable design systems and robust UI standards to ensure consistency and efficiency across the platform.

• Craft intuitive and efficient user experiences that actively eliminate work or radically simplify tasks for users within the healthcare ecosystem.

• Champion user clarity, accessibility, and precision across all user-facing interfaces and touchpoints.

• Make critical design decisions that directly inform product architecture and engineering priorities, ensuring alignment with user needs and business objectives.

📝 Enhancement Note: The responsibilities highlight a deep involvement in the entire product development lifecycle, from conception through implementation. The emphasis on "design-first thinking" and influencing "technical architecture" suggests a senior role with significant strategic input, moving beyond traditional UI/UX execution.

🎓 Skills & Qualifications

Education: While no specific degree is mentioned, a Bachelor's degree in Design, HCI, Computer Science, or a related field is often preferred. Equivalent practical experience will also be considered.

Experience: 4-6+ years of demonstrated end-to-end product design ownership, with a strong track record of delivering successful user experiences.

Required Skills:

• Proven experience in end-to-end product design ownership.

• Proficiency in user research methodologies to gather insights and inform design decisions.

• Expertise in creating user flows, wireframes, and interactive prototypes.

• Strong UI execution skills with a keen eye for visual design and detail.

• Experience designing and scaling design systems and UI standards.

• Demonstrated ability to leverage Artificial Intelligence (AI) tools and methodologies in product building.

• Exceptional product intuition and the ability to lead product strategy through design.

• Systems thinking capability to design complex, interconnected platforms.

• Commitment to simplicity and a default toward simplification over decoration.

• Proficiency in ruthlessly reducing friction and refining user flows for optimal clarity.

• Experience designing and scaling products in fast-paced environments, particularly within SaaS or API-heavy product contexts.

• Strong understanding of accessibility principles and their implementation in design.

• Ability to collaborate effectively with Product Managers and Engineers as a co-equal partner. Preferred Skills:

• Experience with platform or API-heavy products.

• Familiarity with the healthcare technology sector, Electronic Health Record (EHR) systems, or health-tech infrastructure.

• A mindset that approaches design challenges with an engineer's problem-solving approach.

• Experience in a company where design is a core, company-level strategy.

📝 Enhancement Note: The requirements emphasize a blend of strategic thinking and hands-on execution. The explicit mention of AI integration and experience with SaaS/API-heavy products points to the need for designers who can navigate complex technical environments and leverage modern tools. The "mindset of a product owner and builds like an engineer" suggests a proactive, problem-solving approach.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate end-to-end ownership of complex product design projects, showcasing your role from initial concept to final UI.

• Include case studies that detail your user research process, problem definition, and how you translated insights into design solutions.

• Showcase examples of user flows, wireframes, and interactive prototypes, highlighting your ability to map out user journeys and interactions.

• Present final UI designs with a focus on clarity, simplicity, and aesthetic appeal, adhering to world-class standards.

• Include examples of how you have built, maintained, or contributed to design systems and UI standards.

• Highlight projects where AI was used to enhance the design process or product outcome.

• Provide evidence of your ability to influence product scope and technical architecture through your design work.

• If possible, include examples of work on SaaS, platform, or API-heavy products. Process Documentation:

• Clearly articulate your design process for each case study, detailing phases such as discovery, ideation, prototyping, testing, and iteration.

• Explain how you collaborated with cross-functional teams (PMs, Engineers) throughout the design lifecycle.

• Document how you measured the success of your designs, using qualitative and quantitative data to demonstrate impact.

• Showcase your approach to simplifying complex workflows and eliminating user friction.

📝 Enhancement Note: A strong portfolio is critical for this role, as it will serve as the primary evidence of the candidate's ability to lead end-to-end design and influence product strategy. The emphasis on "design-first thinking" means portfolios should clearly articulate the problem-solving process and strategic rationale behind design decisions, not just the final aesthetic.

💵 Compensation & Benefits

Salary Range: $121,000 - $163,000 USD per year.

Benefits:

• Full Medical, Dental, and Vision Insurance (up to 100% covered).

• 401K plan.

• Commuter benefits.

• Flexible Paid Time Off (PTO) policy.

• Stock options.

• High-impact work contributing to improving the healthcare experience.

Working Hours: Standard full-time working hours are implied, likely around 40 hours per week, with flexibility offered through the PTO policy. The on-site nature suggests a typical office-based schedule, but specific team norms may allow for some flexibility.

📝 Enhancement Note: The salary range provided is for base compensation. The inclusion of stock options, unlimited PTO, and comprehensive health coverage indicates a competitive total compensation package. The on-site work arrangement suggests standard business hours, but the company culture values ownership and impact, which might translate to flexible scheduling for high performers.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically focused on Healthcare Technology and Infrastructure. NexHealth is building the foundational layer connecting fragmented Electronic Health Record (EHR) systems to enable modern software, APIs, payments, and patient experiences.

Company Size: 200+ employees. This indicates a growing mid-stage company that is past the startup phase but still retains agility and a strong sense of mission.

Founded: 2017. This suggests a company with established market presence and product-market fit, now focused on scaling and innovation.

Team Structure:

• The Product Design team operates as integral partners to Product Management and Engineering, suggesting a flat or matrixed structure where design has significant influence.

• Designers are expected to "lead product scope and influence technical architecture," indicating a high level of autonomy and cross-functional leadership.

• Collaboration is described as "co-equal," meaning designers work alongside PMs and Engineers as core members of product development squads. Methodology:

• Design-First Approach: The product development process begins with designing the ideal user experience, with product specs and code following design direction.

• First Principles Thinking: Decisions are rooted in fundamental truths and rigorous questioning ("asking 'why'") to validate assumptions before arriving at solutions.

• Customer Problem Focus: Decisions are consistently made from the customer's perspective, ensuring solutions address genuine needs rather than internal convenience.

• High Quality & Pace: The culture encourages tackling the hardest problems with the highest quality and at the fastest pace.

• Ownership: Employees are expected to act like founders, taking responsibility for their roles, mistakes, and the company's mission.

Company Website: https://www.nexhealth.com/

📝 Enhancement Note: NexHealth positions itself as a company driving significant innovation in healthcare infrastructure. The culture emphasizes high performance, customer centricity, and a strong belief in the strategic power of design. The "first principles" approach is key to solving complex, systemic problems in healthcare.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-to-senior level, likely equivalent to a Senior Product Designer. The responsibilities indicate ownership of critical product areas and the ability to influence strategic direction, technical architecture, and team operations. It’s not just about executing designs but about shaping the product vision and development process.

Reporting Structure: While not explicitly stated, the description suggests designers report into a Design Lead or Head of Product/Design. They will work collaboratively with Product Managers and Engineering Leads within specific product teams or squads. The emphasis on "co-equal partners" means day-to-day collaboration will be highly integrated, not siloed.

Operations Impact: The Product Designer has a direct and significant impact on the company's success by:

• Defining and improving the user experience for patients, providers, and developers, which is core to NexHealth's mission.

• Ensuring product clarity and simplicity, which are critical for adoption and reducing friction in the complex healthcare ecosystem.

• Leveraging design as a competitive edge to differentiate NexHealth's platform in the market.

• Influencing product architecture and engineering priorities, thereby shaping the technical direction and efficiency of the platform.

• Contributing to the company's reputation as a design-led organization. Growth Opportunities:

• Leadership in Design: Opportunity to grow into a Design Lead or Manager role, mentoring junior designers and setting design strategy for larger product areas.

• Strategic Product Influence: Deeper involvement in product strategy, roadmap planning, and potentially defining new product lines based on design insights.

• Specialization: Potential to specialize in areas like platform design, API experience design, or user research methodologies within healthcare tech.

• Company Growth: As NexHealth scales, the opportunities for career advancement and taking on more responsibility will increase significantly.

• Defining Design Culture: Opportunity to play a key role in shaping the company's design culture and processes as it grows.

📝 Enhancement Note: This role offers substantial growth potential beyond traditional design execution. The "design-first" philosophy and emphasis on influencing product and engineering provide a pathway for designers to evolve into product strategists and leaders within the organization.

🌐 Work Environment

Office Type: On-site, with locations in San Francisco, California, and Seattle, Washington. This suggests a collaborative, in-person work environment designed to foster innovation and teamwork.

Office Location(s):

• San Francisco, California, United States

• Seattle, Washington, United States Workspace Context:

• Collaborative Environment: The emphasis on "equal partners" and "co-equal product builders" points to a highly collaborative workspace where designers, PMs, and engineers work closely together. Whiteboarding sessions, design reviews, and spontaneous discussions are likely common.

• Tools & Technology: While specific tools are not listed here, the role implies access to industry-standard design software (e.g., Figma, Sketch), prototyping tools, and potentially AI-assisted design platforms. The company is building an "infrastructure layer," suggesting a modern tech stack.

• Team Interaction: Designers will have frequent interaction with their immediate design peers, PMs, engineers, and potentially stakeholders across Go-To-Market (GTM) teams, depending on project needs.

Work Schedule: The role is full-time, likely adhering to standard business hours (e.g., 9 AM - 5 PM local time) within the San Francisco and Seattle offices. The "Flexible PTO" benefit suggests that while core hours may be expected for collaboration, there's an understanding of work-life balance and personal time needs.

📝 Enhancement Note: The on-site requirement indicates a preference for in-person collaboration, crucial for the design-first, iterative process described. The presence in two major tech hubs suggests potential for cross-office collaboration or team distribution.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter will likely review applications for a strong match with the experience requirements and a compelling portfolio.

• Portfolio Review & Design Challenge: Candidates will present their portfolio, discussing their process, impact, and problem-solving skills. This may be followed by a design challenge (take-home or live) focused on a relevant product problem, assessing their ability to apply NexHealth's design principles (clarity, simplicity, user-centricity).

• Cross-Functional Interviews: Interviews with Product Managers and Engineering Leads to assess collaboration style, technical understanding, and ability to function as a co-equal partner.

• Hiring Manager/Team Lead Interview: Deeper dive into design philosophy, leadership potential, and cultural fit with NexHealth's values.

• Final Round: Potentially with senior leadership to discuss strategic impact and long-term vision.

Portfolio Review Tips:

• Curate Selectively: Showcase 3-4 of your strongest, most relevant projects that demonstrate end-to-end ownership and impact.

• Tell a Story: For each project, clearly articulate the problem, your role, the design process (research, ideation, prototyping, execution), key decisions, challenges, and measurable outcomes.

• Highlight Design-First Thinking: Emphasize how design led the product direction, influenced technical architecture, or solved core user problems.

• Showcase Systems Thinking: If applicable, include examples of how you've worked with or built design systems.

• Demonstrate AI Integration: Clearly explain how AI tools were used to enhance your design process or the final product.

• Focus on Clarity & Simplicity: Ensure your presentation is clear, concise, and easy to follow, mirroring the design principles valued by NexHealth.

• Quantify Impact: Use metrics (user satisfaction, task completion rates, efficiency gains, adoption rates) to demonstrate the success of your designs.

Challenge Preparation:

• Understand NexHealth's Mission: Research NexHealth's product, target users (patients, providers, developers), and the healthcare infrastructure space.

• Embrace Design Principles: Prepare to apply principles of user clarity, product simplicity, first principles thinking, and customer problem-solving.

• Think Strategically: Consider how your design solution aligns with the company's broader goals and technical constraints.

• Practice Communication: Be ready to articulate your thought process clearly and confidently, justifying your design decisions.

📝 Enhancement Note: The interview process heavily emphasizes the candidate's portfolio and their ability to articulate a strategic, design-led approach to product development. The focus is less on pure aesthetics and more on problem-solving, user empathy, and driving business impact through design.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly likely), Sketch, Adobe Creative Suite.

• Prototyping Tools: InVision, Principle, Framer, or Figma's built-in prototyping capabilities.

• User Research Tools: UserTesting.com, Lookback, Maze, or internal tools for qualitative and quantitative feedback.

• AI-Assisted Design: Tools like Galileo AI, Uizard, or similar platforms for rapid ideation, wireframing, or UI generation. Candidates are expected to demonstrate experience using these.

Analytics & Reporting:

• Familiarity with product analytics platforms (e.g., Amplitude, Mixpanel, Google Analytics) to understand user behavior and measure design impact.

• Ability to interpret data to inform design decisions and validate hypotheses. CRM & Automation:

• While not directly a designer's primary tool, understanding how design integrates with CRM (e.g., Salesforce) or marketing automation platforms can be beneficial for understanding the broader user journey.

• Experience with project management tools like Jira, Asana, or Trello for collaboration with engineering teams.

📝 Enhancement Note: The explicit mention of AI integration suggests that candidates should be comfortable exploring and utilizing cutting-edge design technologies. Proficiency in core design tools like Figma is expected, alongside an understanding of how design impacts user behavior tracked via analytics platforms.

👥 Team Culture & Values

Operations Values:

• Solve the customer’s problems, not yours: A core tenet emphasizing empathy and a user-centric approach. Designs should directly address user pain points within the healthcare system.

• Do the things others are not willing to do: Encourages tackling difficult, complex challenges with a commitment to high quality and rapid execution. This applies to design problem-solving as well.

• Take ownership: Fosters a founder's mentality where individuals are accountable for their work, decisions, and impact. This means proactively identifying design opportunities and driving them to completion.

• Say what’s on your mind, with positive intent: Promotes open, direct, and transparent communication. Designers are expected to share feedback constructively and proactively.

• Default trust: Creates an environment of psychological safety where team members trust each other implicitly, enabling faster collaboration, feedback, and innovation.

• Think in first principles: Encourages deep problem analysis, breaking down complex issues to their fundamental components before devising solutions. This is crucial for designing infrastructure-level products.

Collaboration Style:

• Co-equal Partnership: Seamless integration with Product Management and Engineering, functioning as a unified product team.

• Design-Led Process: Design sets the direction, influencing product scope and technical architecture through clear, compelling user experiences.

• Iterative & Experimental: Openness to exploring multiple solutions, testing hypotheses, and iterating based on user feedback and data.

• Transparent Communication: Frequent and direct communication, sharing design rationale, challenges, and insights openly.

📝 Enhancement Note: The company culture is built around a strong set of values that directly inform how design work is approached and executed. The emphasis on ownership, first principles, and customer problem-solving creates a demanding yet rewarding environment for designers who thrive on impact and innovation.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Healthcare Complexity: Designing intuitive experiences for a notoriously complex and often frustrating industry requires deep user understanding and innovative problem-solving.

• Balancing User Needs with Technical Constraints: Influencing technical architecture while ensuring a world-class user experience requires strong negotiation and communication skills.

• Scaling Design Systems: As the platform grows, maintaining and evolving a robust, scalable design system will be an ongoing challenge.

• Leveraging AI Effectively: Integrating AI into the design workflow requires continuous learning and experimentation to maximize its benefits without compromising design quality or user experience.

• Defining Differentiation through Design: In a competitive tech landscape, making design the company's key differentiator requires pushing creative boundaries and consistently delivering exceptional user experiences.

Learning & Development Opportunities:

• Advanced Design Methodologies: Opportunity to deepen expertise in areas like complex system design, API design, and leveraging AI for enhanced productivity and creativity.

• Industry Exposure: Gaining deep knowledge of the healthcare technology sector, EHR systems, and the broader health-tech ecosystem.

• Product Strategy Development: Growing skills in product strategy, roadmap planning, and influencing business decisions through design leadership.

• Mentorship: Potential to be mentored by experienced leaders or to mentor junior designers as the team grows.

• Cross-Functional Skill Building: Learning from PMs and Engineers to better understand technical feasibility, product management frameworks, and business strategy.

📝 Enhancement Note: This role presents significant opportunities for professional growth by tackling complex, impactful problems in a rapidly evolving industry. The challenges are directly tied to the company's mission and its ambition to lead through design and technology.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led end-to-end design for a complex SaaS or platform product. What was the problem, your process, and the outcome?" (Focus on ownership, process, and impact).

• "How do you approach designing for API-heavy products or infrastructure layers? What are the unique challenges?" (Assess understanding of complex systems).

• "Walk us through a project where design set the product direction or significantly influenced technical architecture. How did you achieve this?" (Demonstrate strategic influence).

• "How have you used AI tools in your design process? What were the benefits and limitations?" (Evaluate AI adoption and critical thinking).

• "Describe your approach to building or scaling design systems. How do you ensure adoption and maintain consistency?" (Assess systems thinking and practical application). Company & Culture Questions:

• "Based on our mission and values, how would you approach designing a new feature for NexHealth?" (Test understanding of customer problem-solving and first principles).

• "How do you embody the 'Take Ownership' value in your work?" (Assess accountability and proactive mindset).

• "How do you ensure clarity and simplicity in your designs, especially when dealing with complex information?" (Focus on core design principles).

• "Describe a time you had to communicate a difficult design decision or disagreement with PMs or Engineers. How did you handle it?" (Evaluate communication and collaboration). Portfolio Presentation Strategy:

• Structure: Begin with a high-level overview of NexHealth and the role, then dive into 2-3 key case studies. For each case study: Problem -> Your Role -> Process -> Solution -> Impact -> Learnings.

• Highlight Design-First: Explicitly call out moments where design initiated or significantly shaped product strategy and technical decisions.

• Showcase AI Use: Integrate explanations of how AI tools were used, what they enabled, and what the results were.

• Focus on Metrics: Quantify the impact of your designs wherever possible (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).

• Engage Your Audience: Encourage questions throughout or at specific points. Be prepared to discuss trade-offs and alternative solutions.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, a deep understanding of the design process, and the ability to collaborate effectively. Candidates must be ready to articulate how their design work directly contributes to business objectives and user value, especially within the context of a complex, infrastructure-focused product.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the NexHealth careers portal link provided.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating end-to-end ownership, experience with SaaS/API products, and use of AI in design. Ensure case studies clearly articulate your process and impact.

• Resume Optimization: Update your resume to emphasize keywords relevant to product design, UX/UI, design systems, AI integration, and cross-functional collaboration. Quantify achievements wherever possible.

• Interview Preparation: Practice presenting your portfolio, focusing on storytelling, design rationale, and quantifying impact. Prepare for potential design challenges by researching NexHealth's product and applying their core values (clarity, simplicity, customer focus).

• Company Research: Deeply understand NexHealth's mission, product offerings, target users (patients, providers, developers), and company values. Prepare thoughtful questions to ask the interviewers.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.