Product Designer

📍 Job Overview

Job Title: Product Designer

Company: MoEngage Inc

Location: Bengaluru, Karnataka, India

Job Type: Full-time

Category: Product Design / UX/UI Design

Date Posted: 2026-08-03

Experience Level: 3-5 years

Remote Status: On-site

🚀 Role Summary

• Drive product strategy and user-centric design for a leading customer engagement platform, focusing on B2B SaaS and enterprise applications.

• Own the end-to-end design lifecycle, from ideation and user research to prototyping, user testing, and final production, ensuring seamless user journeys.

• Collaborate closely with Product, Engineering, and UX Research teams to translate complex requirements into simple, intuitive, and delightful user experiences.

• Contribute to and manage the MoEngage Design System, ensuring consistency and scalability across all product interfaces.

• Conduct rigorous user research, including interviews, qualitative and quantitative testing, to inform design decisions and validate solutions.

📝 Enhancement Note: This role is positioned as a Product Designer within a B2B SaaS context, emphasizing end-to-end design ownership and deep collaboration with cross-functional teams. The core focus is on translating customer needs and platform capabilities into effective user experiences, with a strong emphasis on user research and design system management.

📈 Primary Responsibilities

• Partner closely with Product Management, Engineering, and UX Research to define and drive product strategy, ensuring alignment with business objectives and user needs.

• Conduct in-depth user interviews, usability testing, card sorting, and affinity mapping to gather insights and validate design concepts.

• Analyze qualitative and quantitative data from user research to understand user behavior, identify pain points, and uncover opportunities for improvement.

• Design high-impact, functional User Interfaces (UI) for web, mobile, and other platforms, ensuring a consistent and engaging user experience.

• Develop and iterate on interactive prototypes to effectively communicate design ideas, gather feedback, and facilitate user testing.

• Manage and contribute to the evolution of the MoEngage Design System, ensuring its adoption and effectiveness across product development.

• Participate actively in design critiques, providing and receiving constructive feedback to elevate the quality of design work.

• Translate user research findings into actionable design recommendations and present them clearly to stakeholders.

• Ensure designs are scalable, maintainable, and adhere to best practices in UI/UX design for enterprise-level applications.

📝 Enhancement Note: The responsibilities highlight a hands-on role involving direct user interaction and a comprehensive understanding of the product development lifecycle from a design perspective. Emphasis is placed on data-driven decision-making, cross-functional collaboration, and the strategic importance of the design system.

🎓 Skills & Qualifications

Education:

• Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Visual Communication, or a related field. Experience:

• 3-5 years of relevant professional experience in Product Design, UX Design, or UI Design.

• Proven experience designing scalable end-user, business web-based applications, specifically within the B2B SaaS or enterprise domain. Required Skills:

• Exceptional portfolio showcasing user-centered design solutions (UX Design) and specific contributions to product development.

• Proficiency in Figma as the primary design tool for wireframing, prototyping, and UI design.

• Strong understanding of Visual Design principles, including typography, color theory, and layout.

• Solid grasp of Information Design and the ability to structure complex information logically.

• Experience conducting user research methodologies, including user interviews, usability testing, card sorting, and affinity mapping.

• Ability to analyze both qualitative and quantitative data to inform design decisions.

• Excellent verbal and written communication skills for effective collaboration and presentation.

• Strong planning and time management skills to handle multiple projects and deadlines.

• Willingness to learn, experiment with new approaches, and take ownership of design initiatives. Preferred Skills:

• Experience designing Visual Assets such as creatives and icons.

• Knowledge of Motion Design principles and application.

• Proficiency in user research, with a strong understanding of its application in product development.

📝 Enhancement Note: The qualifications emphasize a blend of technical design skills, user research expertise, and soft skills crucial for collaboration in a fast-paced SaaS environment. The specific mention of Figma as the primary tool is a key technical requirement.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design projects, detailing your specific role and contributions.

• Highlight your process for understanding user needs, defining problems, and developing user-centered solutions.

• Demonstrate your ability to translate complex B2B SaaS requirements into intuitive and efficient user interfaces.

• Include case studies that illustrate your problem-solving approach, design iterations, and final outcomes.

• Present examples of how you've used user research and data to drive design decisions and measure impact. Process Documentation:

• Examples of user journey mapping and persona development to understand target audiences.

• Wireframes, prototypes, and user flows that illustrate the design process from concept to completion.

• Documentation of user testing sessions, including methodologies, findings, and subsequent design adjustments.

• Contributions to or management of a Design System, showcasing its components and application.

• Artifacts demonstrating collaboration with Product and Engineering teams throughout the development lifecycle.

📝 Enhancement Note: Candidates are expected to present a portfolio that not only displays aesthetic design but also a robust, user-centric design process. The emphasis is on demonstrating problem-solving skills, research-backed decision-making, and the ability to manage design systems within a B2B SaaS context.

💵 Compensation & Benefits

Salary Range:

The estimated salary range for a Product Designer with 3-5 years of experience in Bengaluru, India, typically falls between ₹8,00,000 and ₹15,00,000 per annum. This range can vary based on the candidate's specific skills, the depth of their portfolio, and the company's compensation structure.

Benefits:

• Comprehensive health insurance coverage for employees and dependents.

• Paid time off, including vacation days, sick leave, and public holidays.

• Opportunities for professional development, including workshops, training, and conference attendance.

• Access to a robust design system and modern design tools.

• A dynamic and collaborative work environment with a focus on innovation and learning.

• Employee Assistance Program (EAP) for well-being support.

• Potential for stock options or performance-based bonuses. Working Hours:

• Standard full-time working hours, typically 40 hours per week.

• Flexibility may be offered based on team needs and project deadlines, with a focus on achieving deliverables.

📝 Enhancement Note: Salary estimates are based on industry benchmarks for Product Designers in Bengaluru with 3-5 years of experience, considering the B2B SaaS sector. Benefits are typical for a tech company of MoEngage's caliber, focusing on employee well-being and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Customer Engagement Platform / MarTech / SaaS

Company Size: 501-1000 Employees (as per LinkedIn data, subject to change)

Founded: 2014

Company Description: MoEngage is an insights-led customer engagement platform trusted by over 1,200 global consumer brands. Recognized as a 'Great Place to Work Company,' MoEngage fosters a culture of innovation, ownership, freedom, and fun, building future-ready technology products. Their platform leverages Artificial Intelligence and Big Data to analyze billions of data points, predict customer behavior, and engage users through personalized communication across multiple touchpoints.

Team Structure:

• The design team likely operates within a product development structure, collaborating closely with Product Managers and Engineering teams.

• Designers may specialize in specific product areas or work across the platform, depending on team needs and project assignments.

• Reporting structure would typically involve a Design Lead or Head of Product/Design.

• Cross-functional collaboration is a cornerstone, with designers acting as key partners in the product strategy and execution process. Methodology:

• Data-driven product development, heavily influenced by customer insights and analytics.

• Agile methodologies are likely employed for product development, requiring close iteration between design, product, and engineering.

• Emphasis on user-centric design principles, ensuring that customer needs are at the forefront of all product decisions.

• Continuous improvement through design critiques, user testing, and iterative design cycles.

Company Website: https://www.moengage.com/

📝 Enhancement Note: MoEngage's culture is described as fast-paced, innovative, and people-centric, emphasizing ownership and customer focus. The company's growth and global presence suggest a dynamic environment where designers can make a significant impact.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Product Designer, requiring 3-5 years of experience. It signifies a level where individuals are expected to contribute independently to design projects, manage their workflow, and collaborate effectively with cross-functional teams.

Reporting Structure: The Product Designer will likely report to a Design Lead, Head of Design, or a senior Product Manager. They will work closely with Product Managers, Engineers, and UX Researchers, forming part of a product pod or squad.

Operations Impact: As a Product Designer, the impact is directly on the user experience and usability of the MoEngage platform. By creating intuitive and effective designs, this role contributes to customer satisfaction, adoption rates, and ultimately, customer retention and revenue growth. The designer's work influences how effectively customers can utilize the platform's powerful engagement tools.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in specific areas of UX/UI design, user research, or design systems.

• Leadership: Potential to grow into a Senior Product Designer role, mentoring junior designers and taking on more complex strategic initiatives.

• Cross-functional Expertise: Develop a deeper understanding of product management, engineering processes, and the MarTech/SaaS industry.

• Design System Ownership: Take on greater responsibility for the evolution and governance of the MoEngage Design System.

• Impact on Product Strategy: Contribute more significantly to product roadmap discussions and strategic planning based on design insights.

📝 Enhancement Note: The role offers a clear path for growth within the design function and into more strategic product roles. The emphasis on B2B SaaS and customer engagement provides a specialized domain for career development.

🌐 Work Environment

Office Type: The role is explicitly stated as "On-site," indicating a traditional office-based work environment. This setup typically fosters strong in-person collaboration, spontaneous idea sharing, and a clear separation between work and personal life.

Office Location(s): The primary office location for this role is Bengaluru, Karnataka, India. MoEngage also has offices in numerous international locations, suggesting a global company with a strong local presence.

Workspace Context:

• The office environment is expected to be collaborative, typical of a fast-paced tech company.

• Access to modern design tools and technologies, including Figma and potentially other software for prototyping, research, and asset creation.

• Opportunities for direct interaction with colleagues across Product, Engineering, and UX Research teams, facilitating efficient communication and problem-solving.

• A culture that encourages innovation, speed, and user-centric thinking, which should be reflected in the physical workspace and team interactions. Work Schedule:

• The standard full-time work schedule is approximately 40 hours per week.

• While on-site, there may be some flexibility in daily start/end times, but adherence to core working hours and project deadlines is expected. The focus is on delivering results within the established work framework.

📝 Enhancement Note: The on-site requirement suggests a preference for in-person collaboration and team synergy, which can be beneficial for complex design challenges and rapid iteration within a B2B SaaS context.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and experience alignment.

• Hiring Manager Interview: Discussion about your background, design philosophy, and experience with B2B SaaS products.

• Design Challenge/Take-Home Assignment: A practical exercise to evaluate your design thinking, problem-solving skills, and proficiency in Figma. This might involve designing a specific feature or flow.

• Portfolio Presentation & Critique: A session where you present your key portfolio projects, explaining your process, decisions, and outcomes. Expect to receive feedback and discuss alternative approaches.

• Cross-functional Interviews: Meetings with Product Managers, Engineers, and potentially UX Researchers to assess collaboration skills and understanding of the product development lifecycle.

• Final Interview: Potentially with a senior leader to discuss cultural fit and long-term vision.

Portfolio Review Tips:

• Curate Selectively: Focus on 2-4 of your strongest projects that best showcase your skills in B2B SaaS design and user-centered problem-solving.

• Tell a Story: For each project, clearly articulate the problem, your role, your process (research, ideation, iteration), the challenges faced, and the impact of your design.

• Highlight Figma Proficiency: Demonstrate how you leverage Figma for wireframing, prototyping, and UI design, and how it aids your workflow.

• Showcase User Research: Detail your approach to user research and how insights directly influenced your design decisions.

• Quantify Impact: Wherever possible, include metrics or outcomes that demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).

• Tailor to MoEngage: Research MoEngage's product and target audience to subtly align your examples with their business context.

Challenge Preparation:

• Understand the Brief: Thoroughly read and understand the requirements of any design challenge or take-home assignment.

• Define the Problem: Clearly articulate the problem you are trying to solve before jumping into solutions.

• Show Your Process: Document your thought process, even for smaller tasks. This includes initial thoughts, research, iterations, and final decisions.

• Focus on User Needs: Ensure your solutions are grounded in user needs and business objectives.

• Consider Edge Cases: Think about potential edge cases or alternative scenarios.

• Practice Presentation: Rehearse presenting your work, ensuring clarity, conciseness, and confidence.

📝 Enhancement Note: The interview process is typical for a Product Designer role in a SaaS company, with a strong emphasis on portfolio review and a practical design challenge to assess real-world skills.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Explicitly mentioned as the primary design tool. Proficiency is essential for UI design, wireframing, prototyping, and collaboration.

• Prototyping Tools: While Figma has strong prototyping capabilities, familiarity with other tools like InVision, Adobe XD, or Principle might be beneficial.

• User Research Platforms: Tools for conducting remote interviews, usability testing, surveys, and data analysis (e.g., UserTesting.com, Lookback, Maze, SurveyMonkey, Google Forms).

Analytics & Reporting:

• Product Analytics Tools: Familiarity with tools like Google Analytics, Mixpanel, Amplitude, or similar platforms to understand user behavior and product usage data.

• Data Visualization Tools: Experience with tools that help visualize user data and research findings.

CRM & Automation:

• While not directly a designer's primary tool, understanding how CRM platforms (like Salesforce) and marketing automation tools (like MoEngage itself) function can provide valuable context for B2B SaaS design.

📝 Enhancement Note: The core technical requirement is advanced proficiency in Figma. Understanding user research tools and product analytics platforms is also crucial for a data-informed design approach in a B2B SaaS environment.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A deep commitment to understanding and serving customer needs, driving the design of products that solve real problems.

• Innovation & Speed: A culture that encourages experimentation, rapid iteration, and bringing new ideas to market quickly.

• Ownership & Accountability: Empowering individuals to take responsibility for their work and drive projects to successful completion.

• Collaboration: Fostering a team environment where open communication and cross-functional teamwork are paramount.

• Data-Driven Decision Making: Utilizing insights from data and user research to inform design choices and product strategy.

• Continuous Learning: Encouraging professional growth and staying abreast of the latest design trends and technologies.

Collaboration Style:

• Cross-functional Integration: Designers work seamlessly with Product Managers to define requirements and with Engineers to ensure feasible and high-quality implementation.

• Design Critique Culture: Regular sessions for providing and receiving constructive feedback on design work, promoting a shared standard of excellence.

• Open Communication: Encouraging direct and honest dialogue across teams to resolve issues and align on goals.

• Agile Workflow: Adapting to agile development cycles, requiring close collaboration and rapid feedback loops.

📝 Enhancement Note: MoEngage's values emphasize a dynamic, user-focused, and collaborative environment. The design team is expected to be an integral part of the product development process, contributing strategically and working closely with other departments.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively translating customer needs into designs that also meet MoEngage's business objectives and technical constraints.

• Designing for a Complex Platform: Working with a sophisticated customer engagement platform that has a wide range of features and functionalities.

• Maintaining Design Consistency: Ensuring a cohesive user experience across a growing product suite and managing the evolution of the design system.

• Adapting to Rapid Growth: Thriving in a fast-paced, evolving environment where priorities and product direction can shift.

• Remote/Hybrid Collaboration (if applicable): While this role is on-site, the company operates globally, which can influence communication and collaboration dynamics across different time zones and teams.

Learning & Development Opportunities:

• Deep Dive into Customer Engagement: Gaining expertise in the MarTech and customer engagement domain, understanding complex user workflows.

• Advanced Design System Management: Opportunities to contribute significantly to or lead the development and maintenance of a robust design system.

• Cross-functional Skill Development: Learning from Product Managers and Engineers to gain a broader understanding of the product development lifecycle.

• Industry Best Practices: Staying updated on the latest UX/UI trends, tools, and methodologies within the SaaS industry.

• Mentorship: Potential to be mentored by senior designers or product leaders, and later to mentor junior designers.

📝 Enhancement Note: The role presents opportunities to tackle complex design challenges within a growing B2B SaaS company, with ample scope for professional development and specialization.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements. How did you navigate it?" (Focus on negotiation, compromise, and user advocacy)

• "How do you approach designing for complex B2B SaaS products with diverse user roles?" (Discuss user segmentation, role-based design, and information architecture)

• "Walk us through a project where user research significantly changed your initial design direction." (Emphasize your research process and ability to adapt)

• "How do you contribute to or manage a design system? What are the key benefits?" (Highlight your understanding of consistency, scalability, and efficiency) Company & Culture Questions:

• "What interests you about MoEngage and our product?" (Research MoEngage's platform, market position, and recent news)

• "How do you handle constructive criticism on your designs during critiques?" (Show openness to feedback and a collaborative spirit)

• "Describe your ideal team environment and how you contribute to it." (Align with MoEngage's stated values of collaboration, innovation, and ownership)

• "How do you stay updated on the latest design trends and technologies?" (Demonstrate a commitment to continuous learning) Portfolio Presentation Strategy:

• Structure: For each case study, follow a clear narrative: Problem -> Your Role -> Process (Research, Ideation, Design, Testing) -> Solution -> Outcome/Impact.

• Visuals: Use high-quality mockups, wireframes, and prototypes. Annotate key design decisions and user flows.

• Figma Demonstration: Be prepared to discuss your Figma workflow, including how you use components, auto-layout, and prototyping features.

• User Research Integration: Clearly show how user insights informed your design choices at various stages.

• Conciseness: Be mindful of time. Practice presenting your projects succinctly and impactful. Focus on the "why" behind your decisions.

📝 Enhancement Note: Preparation should focus on demonstrating a robust design process, strong collaboration skills, and a deep understanding of user-centered design principles within a B2B SaaS context.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on the Trakstar platform.

• Portfolio Customization: Ensure your portfolio highlights 2-4 relevant B2B SaaS or enterprise application design projects, clearly detailing your end-to-end process and specific contributions. Tailor your project selection to showcase skills in user research, UI design, and prototyping using Figma.

• Resume Optimization: Update your resume to clearly state your years of experience (3-5 years), highlight proficiency in Figma and user research methodologies, and emphasize experience with B2B SaaS or enterprise products. Use keywords like "Product Design," "UX Design," "User Research," "Figma," "B2B SaaS," and "Design System."

• Interview Preparation: Practice articulating your design process, presenting your portfolio projects, and answering behavioral questions related to collaboration, problem-solving, and handling feedback. Be ready to discuss your experience with user research and data analysis.

• Company Research: Thoroughly research MoEngage's product, target market, recent achievements (e.g., Gartner rankings, awards), and company culture. Understand their mission and how your design skills can contribute to their growth.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.