<p><span style="font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold">Company</span></p>
<p><span style="font-family: Arial,sans-serif; font-size: 10pt">Mako is a top fintech firm, building software to bring top asset managers into the cloud. </span><span style="font-family: Arial, sans-serif; font-size: 10pt">Our SaaS platform allows firms to onboard new clients, interact with their existing clients and simplify costly back-office procedures with smart automation and great user experience.</span></p>
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<p><span style="font-family: Arial,sans-serif; font-size: 10pt">We’re the leading solution in a fast-growing segment that has become a must-have in the wealth industry, and we’ve ridden our product leadership to profitability, </span><span style="font-family: Arial,sans-serif; font-size: 10pt">a team of 60 and market leadership.</span><span style="font-family: Arial,sans-serif; font-size: 10pt"> </span></p>
<p><span style="font-family: Arial,sans-serif; font-size: 10pt">As we expand our business to domination across Canada and international expansion, we’re looking for someone to join our Product team, amaze our clients and build great things with us.</span></p>
<p><span style="font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold"><br>The Job</span><span style="font-family: Arial, sans-serif; font-size: 10pt"> </span></p>
<p><span style="font-family: Arial,sans-serif; font-size: 10pt">As a Product Designer, you’ll work closely with the Director of Product and engineers to shape new features and improve our most frequently used workflows, guiding the design process from ideation through validation to development. </span></p>
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<p><span style="font-family: Arial,sans-serif; font-size: 10pt">The ideal candidate has a track record of turning complex workflows into simple, intuitive customer journeys that fit naturally alongside the rest of the product. You have a knack for spotting opportunities to deliver value and do your best work in close partnership with your cross-functional team to create seamless user experiences.<br><br></span></p>
<p><span style="color: #1a1b1c; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold">What you’ll be doing</span></p>
<ul>
<li><span style="color: #1a1b1c; font-family: Arial,sans-serif; font-size: 10pt">Develop a deep understanding of user needs and pain points to inform design decisions and provide guidance on product requirements</span></li>
<li><span style="color: #1a1b1c; font-family: Arial,sans-serif; font-size: 10pt">Collaborate closely with the Product Manager to define the user experience of new products and features</span></li>
<li><span style="color: #1a1b1c; font-family: Arial,sans-serif; font-size: 10pt">Explore design solutions based on PRDs, gather feedback from the team and users, and synthesize it into a clear design direction. Craft holistic systems, flows and interfaces that scale with the product.</span></li>
<li><span style="color: #1a1b1c; font-family: Arial,sans-serif; font-size: 10pt">Lead collaboration with the product manager and engineers throughout the design process.</span></li>
<li><span style="color: #1a1b1c; font-family: Arial,sans-serif; font-size: 10pt">Work with cross-functional teams where needed to guide design vision at an organization level</span></li>
<li><span style="color: #1a1b1c; font-family: Arial,sans-serif; font-size: 10pt">Create engaging, on-brand marketing materials across various channels, including social media, email campaigns, promotional assets and presentations</span></li>
<li><span style="color: #1a1b1c; font-family: Arial,sans-serif; font-size: 10pt">Maintain and update website content, visuals, and layouts to ensure a polished, user-friendly experience that aligns with brand standards and supports marketing initiatives. </span></li>
</ul>
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<p><span style="font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold">Background </span><span style="font-family: Arial, sans-serif; font-size: 10pt"> </span></p>
<ul>
<li><span style="font-family: Arial,sans-serif; font-size: 10pt">3+ years of relevant, in-house product design experience</span></li>
<li><span style="font-family: Arial,sans-serif; font-size: 10pt">Proven ability to lead end-to-end design on complex, interconnected products</span></li>
<li><span style="font-family: Arial,sans-serif; font-size: 10pt">Experience collaborating/workshopping closely with product, engineering, and other cross-functional teams</span></li>
<li><span style="font-family: Arial,sans-serif; font-size: 10pt">Excellent communication skills to present design work, explain trade-offs and facilitate design conversations with technical and non-technical stakeholders</span></li>
<li><span style="font-family: Arial,sans-serif; font-size: 10pt">Strong visual design skills to help elevate the visual identity of our platform</span></li>
<li><span style="font-family: Arial,sans-serif; font-size: 10pt">Comfort with ambiguity and able to adapt your design process to fit the problem in front of you </span></li>
</ul>
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<p><span style="font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold">Strongly valued</span></p>
<ul>
<li><span style="font-family: Arial,sans-serif; font-size: 10pt">Experience working for a start-up or small B2B product team</span></li>
<li><span style="font-family: Arial,sans-serif; font-size: 10pt">Curious and self-directed. You move forward without waiting for direction</span></li>
<li><span style="font-family: Arial,sans-serif; font-size: 10pt">Experience building or contributing to a design system</span></li>
<li><span style="font-family: Arial,sans-serif; font-size: 10pt">Interest in brand and visual design</span></li>
<li><span style="font-family: Arial,sans-serif; font-size: 10pt">Familiarity with Figma, Illustrator, InDesign, Claude Design Webflow or HTML/CSS</span></li>
</ul>
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<p><span style="font-family: Inter,sans-serif; font-size: 10pt; font-weight: bold">Location</span></p>
<p><span style="font-family: Inter,sans-serif; font-size: 10pt">Remote in Canada, Montreal preferred</span></p>
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<p><span style="color: #222222; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold">Why work for us</span></p>
<ul>
<li><span style="color: #222222; font-family: Arial,sans-serif; font-size: 10pt">Equity in a fast-growing start-up</span></li>
<li><span style="font-family: Inter,sans-serif; font-size: 10pt">Gold-plated benefits</span></li>
<li><span style="font-family: Inter,sans-serif; font-size: 10pt">Unlimited vacation policy</span></li>
<li><span style="font-family: Inter,sans-serif; font-size: 10pt">High-end Mac or PC laptop</span></li>
<li><span style="font-family: Inter,sans-serif; font-size: 10pt">$1000 budget to outfit your home office</span></li>
</ul>
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Application Requirements
The ideal candidate has 3+ years of in-house product design experience and a proven track record of leading end-to-end design for complex products. Strong communication skills and proficiency in design tools like Figma are essential for this role.