Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Laundryheap

Location: Bengaluru, Karnataka, India

Job Type: Full-Time

Category: Product Design / GTM Operations Interface

Date Posted: 2026-05-22

Experience Level: Mid-Senior Level (4-6 years)

Remote Status: On-site

🚀 Role Summary

• Design and deliver end-to-end product experiences for customer-facing mobile apps and web platforms, as well as internal operational tools.

• Collaborate closely with Product Managers, Engineers, and vital Operations teams to translate complex business and user needs into intuitive, scalable digital solutions.

• Drive product innovation by utilizing user research, analytics, and experimentation to continuously improve user experiences and inform roadmap decisions.

• Contribute to the strategic evolution and maintenance of the company's design system, ensuring consistency and efficiency across all product touchpoints.

• Balance the demands of a fast-paced environment, prioritizing both speed and quality in design execution and delivery.

📝 Enhancement Note: While the title is "Product Designer," the emphasis on internal operational tools and collaboration with "Operations teams" strongly suggests a GTM (Go-To-Market) or Sales/Revenue Operations interface. This role will likely involve designing user experiences for internal users who manage logistics, customer service, and operational workflows, requiring a deep understanding of operational processes and efficiency.

📈 Primary Responsibilities

• Conceptualize, wireframe, prototype, and create high-fidelity UI designs for both customer-facing applications and internal operational dashboards.

• Conduct user research, analyze usage data, and identify user pain points to drive design decisions and product improvements.

• Partner with Product Management to define product requirements, participate in discovery sessions, and contribute to strategic roadmap planning.

• Work collaboratively with Engineering teams to ensure designs are technically feasible and implemented accurately, providing clear design specifications.

• Champion the design system by contributing new components, patterns, and guidelines, and ensuring its adoption across the product suite.

• Participate in A/B testing and other experimentation initiatives to validate design hypotheses and optimize user journeys.

• Clearly articulate design rationale and decisions to stakeholders across Product, Engineering, Marketing, and Operations.

• Maintain a pragmatic approach to design, understanding trade-offs between ideal solutions and practical implementation within business constraints.

📝 Enhancement Note: The explicit mention of "internal operational tools" and collaboration with "Operations teams" indicates a significant focus on designing for the internal user base, which is crucial for GTM and operational efficiency. This goes beyond typical consumer product design and requires understanding the operational workflows of a logistics company.

🎓 Skills & Qualifications

Education:

Experience:

• 4-6 years of professional experience in digital product design, with a demonstrable track record of shipping successful products.

Required Skills:

• UX Process Mastery: Demonstrated ability to manage the full UX design lifecycle, from research and ideation to prototyping and final UI delivery.

• UI Design Excellence: Strong visual design skills, with a keen eye for detail, typography, color, and layout.

• Mobile-First Design Expertise: Proven experience designing intuitive and engaging mobile applications, with a deep understanding of mobile interaction patterns.

• Product Thinking & Strategy: Ability to understand business goals, user needs, and market dynamics to create impactful product solutions.

• Interaction Design Proficiency: Skill in defining user flows, interaction patterns, and micro-interactions that enhance usability and engagement.

• Figma Proficiency: Expert-level command of Figma for wireframing, prototyping, UI design, and collaboration.

• Wireframing & Prototyping: Ability to quickly translate concepts into low-fidelity wireframes and interactive prototypes for user testing and stakeholder feedback.

• Design Systems Contribution: Experience working with or contributing to design systems, including understanding component-based design and style guides.

• User Research & Analytics: Familiarity with user research methodologies and the ability to interpret analytics data to inform design decisions.

• Cross-Functional Collaboration: Proven ability to work effectively within agile, cross-functional teams comprising Product Managers, Engineers, and Operations specialists.

• Clear Communication: Excellent verbal and written communication skills, with the ability to articulate design decisions and rationale effectively.

• Pragmatic Mindset: Ability to balance user needs, business objectives, and technical constraints to deliver practical, high-quality solutions.

Preferred Skills:

• Operational/Logistics Product Experience: Prior experience designing for logistics, supply chain, or operational management software.

• Experimentation/A/B Testing: Familiarity with designing for and interpreting results from A/B tests and other product experiments.

• Design System Maintenance: Experience in maintaining, evolving, and evangelizing a design system within an organization.

• Iterative Design Approaches: Proficient in agile and iterative design methodologies, quickly adapting to feedback and changing requirements.

📝 Enhancement Note: The requirement for designing "internal operational tools" and collaborating with "Operations teams" is a strong indicator that candidates with experience in logistics, supply chain management, or similar operational domains will be highly valued. This implies a need to understand the specific workflows and challenges faced by internal users managing the company's services.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Case Studies: Showcase 2-3 comprehensive case studies detailing the entire design process, from problem identification and user research to solution design, prototyping, and outcomes.

• UX Process Documentation: Clearly illustrate your approach to understanding user needs, defining problems, and developing user-centered solutions, highlighting research methods and decision-making rationale.

• UI Deliverables & Visual Design: Present high-quality UI mockups and prototypes demonstrating strong visual design principles, attention to detail, and a consistent aesthetic.

• System Design & Contribution: Include examples of how you've worked with or contributed to design systems, showcasing component design, pattern application, and adherence to style guides.

• Impact & Metrics: Quantify the impact of your designs where possible, using data, user feedback, or business metrics to demonstrate the success and ROI of your work.

Process Documentation:

• Problem Definition & Research: Demonstrate how you identify and frame user and business problems, supported by research findings (user interviews, surveys, analytics data).

• Solution Exploration & Iteration: Present your iterative design process, including wireframing, prototyping, and user testing, showing how feedback influenced design evolution.

• Cross-Functional Collaboration Evidence: Highlight examples of effective collaboration with Product Managers, Engineers, and Operations teams, illustrating how you translated requirements and addressed technical constraints.

• Design System Application: Show how you applied existing design system components and patterns, or contributed new elements to maintain consistency and scalability.

📝 Enhancement Note: For this role, a portfolio that explicitly demonstrates experience with "internal operational tools" or complex workflows (even if not directly logistics-related) will be highly advantageous. Candidates should be prepared to discuss how they designed for efficiency, task completion, and data management for internal users.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Competitive Compensation: A salary package designed to attract and retain top talent.

• Room for Growth and Impact: Opportunities for professional development, increased responsibility, and significant influence on product direction.

• Global Product Exposure: The chance to work on products used by a growing international customer base.

• Dynamic Work Environment: Experience in a fast-paced startup setting with high levels of ownership and autonomy.

• Health and Wellness: [Specific health benefits, if any, would be detailed here, e.g., health insurance, wellness programs - Inferred based on industry standards]

• Paid Time Off: [Details on vacation, sick leave, and public holidays - Inferred based on industry standards]

Working Hours:

• 9-hour shift (8 working hours + 1 hour break).

• 5 days per week (Monday-Friday).

• Shift timings: 8:00 AM – 5:00 PM (UK Time) / 12:30 PM – 9:30 PM (IST), reflecting the need for overlap with UK operations.

📝 Enhancement Note: The salary estimate is derived from publicly available compensation data for Product Designers in Bengaluru, India, with adjustments for the specified experience level (4-6 years) and the specialized nature of designing for both consumer and internal operational tools. The shift timings indicate a need for cross-timezone collaboration, common in global operations.

🎯 Team & Company Context

🏢 Company Culture

Industry: Online Laundry & Dry Cleaning Services, Logistics Technology

Company Size: [Company size details not provided, but Laundryheap operates globally, suggesting a growing mid-sized company.]

Founded: [Company founding date not provided, but Laundryheap is a modern tech startup.]

Team Structure:

• Cross-Functional Product Teams: Designers work within agile pods comprising Product Managers, Engineers, and