Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Koltin

Location: CDMX, Mexico

Job Type: Full-Time

Category: Product Design / User Experience

Date Posted: 2026-06-22

Experience Level: Mid-Level (2-5 years)

Remote Status: Remote OK (within Mexico)

🚀 Role Summary

• Design intuitive, functional, and user-centric digital experiences that align with Koltin's mission to improve healthcare for older adults.

• Collaborate closely with Product, Technology, and Experience teams to translate complex problems into elegant and effective digital solutions.

• Leverage a strong foundation in UX/UI principles, usability, information architecture, and interaction design to drive product improvements.

• Utilize and contribute to an existing Design System to ensure consistency, efficiency, and high visual quality across all digital products.

• Conduct heuristic analyses and usability testing to gather insights and validate design decisions, ultimately improving key user experience and usability metrics.

📝 Enhancement Note: This role is positioned as a mid-level Product Designer, requiring a solid understanding of user-centered design principles and practical experience in translating user needs and business objectives into tangible digital product features. The emphasis on a Design System suggests a need for a designer who can work within established guidelines while also identifying opportunities for enhancement. The remote-friendly nature within Mexico indicates a need for strong self-management and communication skills.

📈 Primary Responsibilities

• Design end-to-end user flows, wireframes, and high-fidelity screens for Koltin's digital products, adhering to the established Design System.

• Translate business requirements and product strategies into clear, intuitive, and user-friendly design solutions.

• Actively participate in cross-functional team collaborations throughout the entire product development lifecycle, from ideation to launch and iteration.

• Execute heuristic evaluations and conduct usability testing sessions to identify pain points, gather user feedback, and validate design hypotheses.

• Analyze research findings and user data to inform design decisions and drive concrete improvements to the user experience.

• Prepare detailed design specifications, including interaction details and visual assets, to ensure a smooth and accurate handoff to development teams.

• Maintain visual and interactive consistency across all platforms and touchpoints of Koltin's digital offerings.

📝 Enhancement Note: The responsibilities highlight a hands-on design role focused on execution within a defined framework (Design System) while also emphasizing analytical skills (heuristic analysis, usability testing) and collaborative spirit. The "handoff" responsibility indicates a need for designers comfortable with the development process and ensuring seamless integration of their designs.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field is typically preferred for Product Designer roles. Equivalent practical experience will also be strongly considered.

Experience: A minimum of 2-5 years of professional experience in Product Design, UX Design, or UI Design, with a demonstrated track record of designing and shipping digital products.

Required Skills:

• Proficient in User Experience (UX) design principles and methodologies.

• Strong User Interface (UI) design skills with a keen eye for visual quality and attention to detail.

• Experience with Usability Testing and Heuristic Analysis to gather user insights and identify design improvements.

• Solid understanding of Information Architecture and Interaction Design principles.

• Ability to create detailed Wireframes and User Flows to map out product journeys.

• Experience working with and contributing to Design Systems.

• Skill in balancing user needs, business objectives, and technical constraints.

• Excellent collaboration and communication skills, with a comfort level in receiving and providing constructive feedback.

• Demonstrated ability to learn quickly and a curiosity for understanding digital product functionality. Preferred Skills:

• Experience with prototyping tools for creating interactive mockups.

• Familiarity with Agile development methodologies.

• Experience in the healthcare or fintech industry.

• Basic understanding of front-end development principles (HTML, CSS, JavaScript) to facilitate better handoffs.

📝 Enhancement Note: The required skills emphasize a blend of user-centered design thinking, technical design execution, and collaborative capability. The "good fit" section in the job description strongly implies the need for a user-advocate with a strong analytical and detail-oriented mindset.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 end-to-end product design case studies that demonstrate your process from problem identification to solution delivery.

• Clearly articulate the problem you were trying to solve, your role in the project, the design process you followed, and the impact of your solutions.

• Highlight your ability to work with Design Systems, demonstrating how you leveraged or contributed to them.

• Include examples of wireframes, user flows, and high-fidelity mockups, along with rationale for key design decisions.

• Demonstrate your experience with user research, usability testing, and heuristic analysis, showing how you incorporated findings into your designs.

• Quantify the impact of your designs where possible, referencing metrics related to user experience, usability, or business goals. Process Documentation:

• Organize your case studies to clearly outline your design process, including discovery, ideation, design, testing, and iteration phases.

• Provide evidence of your ability to conduct and analyze user research and usability testing.

• Showcase your skills in creating detailed design specifications for developer handoff.

• Illustrate your problem-solving approach, demonstrating how you balance user needs, business goals, and technical feasibility.

📝 Enhancement Note: A robust portfolio is crucial for this role. It should not just showcase visual design but also the strategic thinking, user-centric approach, and process rigor applied to solving problems. The emphasis on Design Systems and usability testing means these aspects should be prominently featured in case studies.

💵 Compensation & Benefits

Salary Range: Based on industry standards for a mid-level Product Designer in CDMX, Mexico, with 2-5 years of experience, and considering the company's focus on growth and benefits, the estimated annual salary range is MXN $360,000 - $600,000 (approximately $20,000 - $33,000 USD annually, depending on exchange rates). This range can vary based on specific experience and interview performance.

Benefits:

• Professional Development: Access to courses, workshops, and books for continuous learning and career advancement.

• Comprehensive Health Support: Unlimited private medical assistance via video call covering general practitioners, nutritionists, and psychologists for the employee and up to three family members.

• Wellness Program: Access to physical wellness tools and programs, such as "Total Pass."

• Enhanced Vacation: 9 additional vacation days beyond the legal minimum, offering more personal time off.

• Major Medical Expenses Insurance: Robust insurance coverage for significant medical events.

• Work Equipment: Provision of necessary equipment to perform job duties effectively.

• Monthly Allowance: A supplementary monthly allowance of MXN $700 pesos.

• Ergonomics Allowance: A one-time allowance of MXN $2,500 pesos for home office setup after the probationary period.

Working Hours: Standard full-time hours are expected, likely around 40 hours per week. The remote-friendly nature may offer some flexibility in scheduling, but clear communication and availability during core business hours will be essential for team collaboration.

📝 Enhancement Note: The salary estimate is based on research of similar mid-level Product Designer roles in Mexico City, factoring in the provided benefits which add significant value. The benefits package is quite comprehensive, particularly the unlimited medical consultations and additional vacation days, indicating a strong focus on employee well-being.

🎯 Team & Company Context

🏢 Company Culture

Industry: Koltin operates within the rapidly evolving HealthTech and InsurTech sectors, specifically focusing on elder care and preventative health. This means the company is at the intersection of healthcare accessibility, technology innovation, and a growing demographic need.

Company Size: Koltin is a growing startup, likely between 50-200 employees. This size suggests a dynamic environment where individual contributions are highly visible and impactful, but also one that is still establishing some of its long-term processes.

Founded: Koltin was founded with a clear mission to transform healthcare for older adults in Mexico, aiming to make it more human, accessible, and dignified. This foundational purpose drives its culture and product development.

Team Structure:

• The Product Design team likely works within a broader Product and Technology department.

• Designers collaborate closely with Product Managers, Engineers, and potentially UX Researchers or CX Specialists.

• Reporting lines are likely to a Design Lead or Head of Product, with a matrixed relationship to project-specific teams.

• Cross-functional collaboration is a core tenet, essential for translating user needs and business goals into successful digital products. Methodology:

• Data-Driven Design: Decisions are informed by user research, usability testing, heuristic analysis, and product metrics to ensure solutions are effective and aligned with user needs.

• Iterative Development: A continuous cycle of design, development, testing, and refinement is expected to improve products over time.

• User-Centricity: The primary focus is on understanding and addressing the needs of older adults, ensuring that digital experiences are intuitive, accessible, and empowering.

• Agile Collaboration: Working in close partnership with development teams, likely using agile methodologies, to deliver value incrementally.

Company Website: https://koltin.com/

📝 Enhancement Note: The company's mission to serve older adults is a key differentiator and likely influences design decisions towards simplicity, accessibility, and clarity. The startup environment suggests opportunities for significant impact and learning, but also requires adaptability.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as a Mid-Level Product Designer. It requires independent contribution and problem-solving within defined project scopes, with guidance from senior team members or leads. The expectation is for the designer to take ownership of specific features or product areas and contribute to the overall design strategy.

Reporting Structure: The Product Designer will likely report to a Design Lead, Head of Product, or a Senior Product Manager. They will also work closely with Engineering Leads and Product Managers on a day-to-day basis, forming project-specific "squads" or "pods."

Operations Impact: The Product Designer's role is critical to Koltin's success. By creating intuitive and accessible digital experiences, they directly influence user adoption, engagement, satisfaction, and retention. This directly impacts key business metrics such as membership growth, customer lifetime value, and operational efficiency in delivering healthcare services.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas of UX/UI, such as user research, interaction design, or visual design.

• Product Ownership: Potential to take on ownership of larger product areas or features, contributing more significantly to product strategy.

• Mentorship: Learn from senior designers and product leaders, gaining insights into product development and design best practices.

• Leadership Potential: As the company grows, opportunities may arise to mentor junior designers or lead design initiatives within specific product verticals.

• Industry Expertise: Develop specialized knowledge in HealthTech and the unique challenges of designing for older adults.

📝 Enhancement Note: The role offers a clear path for growth within a specialized and impactful industry. The startup environment provides a fertile ground for developing comprehensive product design skills and potentially moving into more senior or leadership positions as the company scales.

🌐 Work Environment

Office Type: While the role is remote-friendly within Mexico, Koltin may maintain a physical office presence in CDMX. The emphasis on remote work suggests a hybrid or fully remote-first culture, prioritizing flexibility and collaboration tools.

Office Location(s): The primary specified location is CDMX, Mexico, specifically in the Cuauhtémoc area. This suggests that while remote work is an option, proximity to the headquarters might be beneficial for occasional in-person meetings or team events.

Workspace Context:

• Collaborative & Digital: The workspace is heavily reliant on digital collaboration tools (e.g., Slack, Figma, video conferencing) to ensure seamless communication and workflow among remote and potentially co-located team members.

• Tooling: Expect access to industry-standard design and collaboration software, including Figma for design and prototyping, and potentially project management tools like Jira or Asana.

• Team Interaction: Regular virtual stand-ups, design critiques, and cross-functional meetings are essential for staying connected and aligned. The company provides an ergonomics allowance to ensure employees have a comfortable and productive remote workspace.

Work Schedule: The standard 40-hour work week applies, but with remote work, there's a potential for flexibility in how hours are structured, provided core collaboration times are met and deliverables are achieved. This offers operations professionals the ability to better manage personal commitments alongside work responsibilities.

📝 Enhancement Note: The remote-friendly aspect within Mexico indicates a modern work approach, emphasizing results over physical presence. The provision of an ergonomics allowance further supports the commitment to employee well-being in a remote setup.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with HR or a recruiter to assess basic qualifications, cultural fit, and salary expectations.

• Portfolio Review & Design Challenge: A session where candidates present their portfolio, discussing key case studies and their design process. This may be followed by a take-home design challenge or a live design exercise to assess problem-solving skills and approach.

• Team Interviews: Meetings with Product Managers, Engineers, and potentially other Designers to evaluate collaboration skills, technical understanding, and alignment with team dynamics.

• Hiring Manager Interview: A final discussion with the Design Lead or hiring manager to delve deeper into experience, career aspirations, and cultural fit.

Portfolio Review Tips:

• Storytelling is Key: For each case study, frame it as a narrative: the problem, your process, your role, the challenges, the solutions, and the outcomes.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, user flows, prototypes) to illustrate your design thinking. Explain why you made certain decisions.

• Highlight Collaboration: If possible, showcase how you worked with engineers, product managers, or other stakeholders.

• Focus on Impact: Quantify results whenever possible. If direct metrics aren't available, explain the anticipated impact based on user feedback or industry best practices.

• Design System Proficiency: Be prepared to discuss your experience with Design Systems – how you've used them, maintained them, or contributed to them.

Challenge Preparation:

• Understand the "Why": For any design challenge, focus on understanding the underlying problem and the user needs it aims to address.

• Think Out Loud: If it's a live exercise, articulate your thought process clearly. Explain your assumptions and the trade-offs you're considering.

• Prioritize: Demonstrate an ability to focus on the most critical aspects of the problem and deliver a concise, well-reasoned solution within the given time constraints.

• Consider Edge Cases: Show awareness of potential issues or edge cases that might arise.

📝 Enhancement Note: The interview process is likely to be thorough, with a strong emphasis on practical design skills, problem-solving abilities, and cultural fit. The portfolio review is a critical stage, so candidates should prepare to articulate their process and impact effectively.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary tool for UI design, wireframing, prototyping, and collaboration. Proficiency is essential.

• Design Systems: Experience in utilizing, contributing to, or maintaining design systems. This ensures consistency across Koltin's digital products.

• Prototyping Tools: While Figma includes prototyping, familiarity with other tools like InVision or Adobe XD might be beneficial for specific workflows.

Analytics & Reporting:

• User Analytics Platforms: Familiarity with tools like Google Analytics, Amplitude, or Mixpanel to understand user behavior and track product performance.

• Usability Testing Platforms: Experience with tools for remote usability testing or session recording (e.g., UserTesting.com, Hotjar).

CRM & Automation:

• While not a direct design tool, understanding how designs integrate with CRM systems (like Salesforce, HubSpot) or marketing automation platforms can be advantageous for context.

📝 Enhancement Note: Figma is the cornerstone of most modern design workflows, and Koltin's reliance on a Design System implies a need for designers who understand component-based design and design system thinking. Familiarity with analytics and user research tools will enable the designer to make data-informed decisions.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of older adults, ensuring all designs are accessible, intuitive, and empathetic.

• Collaboration: A belief in the power of cross-functional teamwork, valuing open communication and shared ownership of product success.

• Continuous Improvement: A drive to constantly learn, iterate, and refine designs and processes to achieve better outcomes.

• Quality & Detail: A dedication to high standards in visual design, interaction, and overall user experience, with meticulous attention to detail.

• Impact-Driven: A focus on delivering tangible value and making a meaningful difference in the lives of Koltin's users.

Collaboration Style:

• Open Communication: Encouraging direct and honest feedback through design critiques, team meetings, and informal discussions.

• Cross-Functional Partnerships: Working closely with Product Managers and Engineers as integrated team members, not just as external vendors.

• Shared Learning: A culture of knowledge sharing, where team members learn from each other's experiences and expertise.

• Agile and Adaptable: Embracing flexibility and the ability to pivot based on new insights or changing project needs.

📝 Enhancement Note: The company's mission to serve an often-underserved demographic suggests a culture that is empathetic, mission-driven, and focused on creating real-world impact. Collaboration is key in a startup environment, especially with cross-functional teams.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for a Specific Demographic: Tailoring digital experiences to meet the unique needs, abilities, and potential limitations of older adults requires careful research and specialized design considerations (e.g., font sizes, contrast, navigation simplicity).

• Balancing Innovation with Usability: Finding the right balance between introducing new features and maintaining a simple, intuitive user experience that doesn't overwhelm users.

• Cross-Functional Alignment: Ensuring consistent understanding and buy-in on design decisions across product, engineering, and business teams, especially in a fast-paced startup environment.

• Remote Collaboration: Maintaining strong team cohesion, effective communication, and a shared design vision when working remotely.

Learning & Development Opportunities:

• Specialized Design Skills: Opportunities to become an expert in designing for accessibility, senior care, or the HealthTech industry.

• Product Strategy Input: Contributing to the strategic direction of Koltin's digital products and influencing the product roadmap.

• Mentorship Programs: Access to guidance from experienced designers and product leaders within Koltin.

• Industry Exposure: Gaining insights into the HealthTech and InsurTech sectors and their unique challenges and opportunities.

📝 Enhancement Note: The primary challenge will be understanding and designing for the specific user base. Growth opportunities are substantial, especially for someone looking to specialize in a niche but growing market.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a user group with specific accessibility needs. What challenges did you face, and how did you address them?" (Focus on empathy, research, and inclusive design principles.)

• "Walk us through a complex feature you designed. What was the problem, your process, the trade-offs you made, and the outcome?" (Prepare a detailed case study from your portfolio.)

• "How do you balance user needs with business requirements and technical constraints when designing a new feature?" (Highlight your decision-making process and ability to find optimal solutions.)

• "How do you approach designing for a new product or feature when you have limited user data initially?" (Discuss your strategy for early-stage research, assumptions, and iterative testing.) Company & Culture Questions:

• "What interests you about Koltin's mission and the HealthTech industry?" (Research Koltin's website thoroughly and connect your passion to their goals.)

• "How do you handle constructive criticism or feedback on your designs from team members?" (Emphasize your openness to feedback and iterative improvement.)

• "Describe your ideal collaboration dynamic with product managers and engineers." (Focus on communication, shared goals, and mutual respect.) Portfolio Presentation Strategy:

• Structure: Begin with an overview of Koltin and the role, then dive into 2-3 of your strongest, most relevant case studies.

• Narrative Arc: For each case study, clearly define the problem, your role, your process (research, ideation, design, testing), key decisions and trade-offs, and the final outcome/impact.

• Visuals: Use high-quality visuals of your work. Explain why you made certain design choices – your rationale is as important as the final output.

• Quantify Impact: Wherever possible, use metrics to demonstrate the success of your designs. If direct metrics aren't available, discuss anticipated impact or learnings from user feedback.

• Be Prepared for Deep Dives: Expect questions about specific design decisions, your process, and how you'd approach challenges at Koltin.

📝 Enhancement Note: Be prepared to showcase not just your design skills but also your strategic thinking, user advocacy, and ability to collaborate effectively within a mission-driven organization. Emphasize adaptability and a willingness to learn.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the Koltin careers portal via https://koltin.bamboohr.com/careers/125.

• Tailor Your Resume: Highlight experience and skills directly relevant to product design, UX/UI, user research, and working with design systems. Use keywords from the job description.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that best demonstrate your end-to-end design process, problem-solving skills, and impact. Ensure they showcase your ability to design intuitive and accessible digital experiences, ideally with examples of working within or contributing to design systems.

• Prepare Your Presentation: Practice walking through your portfolio case studies, focusing on clear storytelling, articulating your design rationale, and quantifying impact. Be ready to discuss your experience with user research and usability testing.

• Research Koltin: Understand their mission, target audience (older adults), and their approach to healthcare. Think about how your design philosophy aligns with their values.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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