Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Bjak

Location: Petaling Jaya, Selangor, Malaysia

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: October 02, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Design and own end-to-end product experiences across Bjak's suite of financial products, from initial concept through to production.

• Translate complex financial workflows into intuitive, fast, and trustworthy user experiences for both mobile and web platforms.

• Develop and maintain scalable design systems, including reusable UI components and interaction patterns, to ensure consistency and efficiency.

• Collaborate closely with product managers and engineers to ensure accurate implementation of designs and to drive iterative improvements based on user feedback and product data.

• Focus on enhancing usability, accessibility, and overall product quality through continuous refinement and a strong product thinking approach.

📝 Enhancement Note: This role is situated within a fast-growing fintech startup environment, emphasizing rapid iteration, data-driven decision-making, and a high degree of ownership. The "Product Designer" title is interpreted as a blend of UX and UI responsibilities, with a strong emphasis on product thinking and problem-solving rather than purely visual aesthetics. The hybrid nature requires at least 3 days per week in the Petaling Jaya office.

📈 Primary Responsibilities

• Conceptualize, design, and deliver intuitive user interfaces and seamless user flows for a range of financial products, including insurance, payments, claims, and investments.

• Create detailed wireframes, interactive prototypes, and high-fidelity visual designs to effectively communicate product concepts and user journeys.

• Build, manage, and advocate for a robust and scalable design system, ensuring consistency in UI components, typography, spacing, and interaction design across all Bjak platforms.

• Partner with engineering teams throughout the development lifecycle to ensure design integrity and provide clear specifications for implementation, acting as a key stakeholder in the development process.

• Employ a data-informed approach by analyzing product usage data and user feedback to identify areas for improvement and to iterate on designs, optimizing for usability and engagement.

• Maintain a consistent and cohesive user experience across both mobile (iOS/Android) and web applications, adhering to platform-specific best practices while upholding Bjak's brand identity.

• Champion best practices in accessibility, ensuring that all designed experiences are inclusive and usable by a diverse user base.

• Contribute to defining product strategy by providing user-centric insights and design solutions that align with business objectives and customer needs.

📝 Enhancement Note: The responsibilities highlight a blend of strategic product thinking and tactical execution. The emphasis on "end-to-end product experiences" and "transforming product requirements" indicates a need for a designer who can contribute from the ideation phase through to launch and iteration, rather than just executing pre-defined briefs. The mention of "financial products" implies a need for sensitivity to complex data and regulatory considerations.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Design (e.g., Graphic Design, Interaction Design, Human-Computer Interaction) or a related field is beneficial. Practical experience and a strong portfolio are prioritized over formal education.

Experience: A minimum of 3 years of hands-on experience designing digital products, with a proven track record of successfully launching and iterating on user-facing applications.

Required Skills:

• Product Thinking: Ability to deeply understand customer problems, business goals, and translate them into effective design solutions.

• Visual Design Excellence: Strong command of typography, color theory, layout, spacing, and visual hierarchy to create aesthetically pleasing and functional interfaces.

• Figma Proficiency: Advanced expertise in Figma for interface design, wireframing, prototyping, and collaborating within a team environment.

• Interactive Prototyping: Skill in creating interactive prototypes to test user flows, gather feedback, and communicate design intent effectively.

• Design Systems: Solid understanding and practical experience in building, maintaining, and utilizing design systems and component libraries.

• User Flows & Information Architecture: Ability to map out complex user journeys and structure information logically for intuitive navigation.

• Responsive Design: Experience designing for multiple screen sizes and devices, ensuring a seamless experience across web and mobile.

• Collaboration: Proven ability to work effectively with cross-functional teams, including product managers, engineers, and stakeholders.

• Communication: Strong English verbal and written communication skills to articulate design decisions and rationale clearly.

• Portfolio: A compelling portfolio showcasing a range of product design work, emphasizing problem-solving, product thinking, and visual design execution.

Preferred Skills:

• Experience with FigJam for collaborative ideation and whiteboarding.

• Familiarity with Auto Layout within Figma for efficient design management.

• Knowledge of accessibility standards and best practices (WCAG).

• Experience designing for financial services or fintech products.

• Familiarity with data analysis tools and using product data to inform design decisions.

📝 Enhancement Note: The requirement for "3+ years of experience" combined with the emphasis on "product thinking" and "ownership" suggests this role is for a mid-level designer capable of independent contribution and strategic input. The explicit mention of Figma, FigJam, and Auto Layout indicates the company's primary toolset and potential areas for skill demonstration in the portfolio.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Product Case Studies: Showcase 2-3 detailed case studies that demonstrate your end-to-end product design process, from problem identification and user research to ideation, wireframing, prototyping, visual design, and post-launch iteration.

• Problem-Solution Framing: Clearly articulate the user problem and business objectives for each project and how your design solutions effectively addressed them.

• Visual Design Execution: Present high-fidelity mockups and UI elements that highlight your aesthetic sensibility, attention to detail, and mastery of visual design principles.

• Interaction Design: Include examples or links to interactive prototypes that illustrate key user flows and interaction patterns, demonstrating how users will navigate and engage with the product.

• Design System Contribution: If applicable, showcase any contributions to or experience with design systems, component libraries, or style guides, emphasizing consistency and scalability.

• Data-Driven Iteration: Highlight instances where user feedback, product analytics, or A/B testing informed design decisions and led to measurable improvements.

Process Documentation:

• Workflow Mapping: Demonstrate the ability to create clear and comprehensive user flow diagrams and information architecture maps that illustrate complex processes.

• Prototyping Methods: Provide examples of interactive prototypes created using Figma or other relevant tools, showcasing different levels of fidelity and interactivity.

• Design System Components: Illustrate examples of reusable UI components and their application within a design system context.

• Collaboration Evidence: Briefly describe your collaborative process with engineers and product managers, potentially including examples of how you've resolved implementation challenges.

📝 Enhancement Note: The portfolio is critical for this role. Applicants must go beyond simply showing polished screens and instead demonstrate a robust design process, a deep understanding of user needs, and the ability to translate those into effective, scalable product solutions. The emphasis on "product thinking" and "solving customer problems" means case studies should clearly articulate the 'why' behind design decisions.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a mid-level Product Designer with 3+ years of experience in Malaysia, and considering the company's "above-market remuneration" claim, an estimated annual salary range would be between MYR 80,000 - MYR 120,000. This range can vary based on the candidate's specific experience, skills, and negotiation.

Benefits:

• Above-Market Remuneration: Competitive salary package designed to attract and retain top talent.

• Fast-Track Career Growth: Opportunities for rapid advancement and career progression within a high-growth tech company.

• Development Opportunities: Access to learning resources, training, and mentorship to enhance professional skills.

• Global Tech Exposure: Work experience within a fast-growing international technology company with diverse teams.

• Direct Leadership Interaction: Opportunity to work closely with experienced business leaders and gain valuable insights.

• High Ownership & Autonomy: Significant responsibility and independence in your role from day one, empowering you to make a real impact.

• Meaningful Work: Contribute directly to the success and growth of Bjak, with your work having a tangible impact on the business.

• Flat Organization: A culture where execution and ideas are valued over hierarchical titles, fostering an environment of meritocracy.

Working Hours: The standard working hours are estimated at 40 hours per week, typical for a full-time role. While the role is hybrid, specific days and times in the office are expected to be coordinated with the team, allowing for some flexibility in managing work schedules around core collaboration hours.

📝 Enhancement Note: The salary estimate is based on general market data for Product Designers in Malaysia. The "above-market remuneration" claim suggests that candidates should expect competitive compensation, and the provided range serves as a benchmark. The benefits listed are significant for career-driven individuals, emphasizing growth, autonomy, and impact.

🎯 Team & Company Context

🏢 Company Culture

Industry: Bjak operates within the rapidly evolving Fintech and Insurtech sectors, leveraging technology to make financial products more accessible and user-friendly in Southeast Asia. The company is focused on innovation in insurance, payments, savings, and investments.

Company Size: Bjak is a growing global tech company with teams working around the world, indicating a dynamic startup environment that is scaling. The company likely has between 50-250 employees, a size that allows for agility and close-knit collaboration while also presenting opportunities for significant impact.

Founded: Founded in 2019, Bjak is a relatively young company, which implies a culture of rapid innovation, experimentation, and a willingness to challenge the status quo. Its origins as the first mobile-first insurance platform in the region highlight a pioneering spirit.

Team Structure:

• The Product Design team is likely integrated within cross-functional product teams, working closely with Product Managers and Engineers.

• Reporting structure is expected to be relatively flat, with designers reporting to a Head of Product, Design Lead, or Product Manager, emphasizing collaboration over strict hierarchy.

• Cross-functional collaboration is a cornerstone, with designers expected to be active participants in product strategy, development sprints, and user research initiatives. Methodology:

• Data-Driven Insights: Bjak emphasizes using product data and user feedback to drive design decisions and product improvements.

• Agile Development: The fast-paced startup environment suggests an agile methodology, with iterative design and development cycles.

• User-Centric Design: The core mission revolves around creating smarter ways for people to manage their money, underscoring a strong focus on user needs and experience.

Company Website: https://bjak.my/

📝 Enhancement Note: The company culture is geared towards individuals who thrive in fast-paced, innovative environments. The fintech/insurtech sector demands a blend of creativity, technical understanding, and a strong ethical compass due to the sensitive nature of financial data. The company's youth suggests a modern approach to work and technology.

📈 Career & Growth Analysis

Operations Career Level: This Product Designer role is positioned at a Mid-Level. This means the individual is expected to operate with a significant degree of autonomy, taking ownership of design projects from conception to completion. They are beyond junior-level execution and are expected to contribute to product strategy, mentor junior designers (if applicable), and influence design decisions based on their experience and expertise.

Reporting Structure: The designer will likely report to a Product Lead or Head of Product, working within agile product squads composed of Product Managers, Engineers, and potentially other designers or QA specialists. This structure fosters close collaboration and direct impact on product development.

Operations Impact: The Product Designer's impact is crucial in shaping the user experience of Bjak's financial products. By creating intuitive, trustworthy, and accessible interfaces, the designer directly influences customer acquisition, retention, engagement, and overall user satisfaction. This, in turn, has a direct effect on revenue generation, market share, and Bjak's reputation as a leading fintech platform.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas of product design, such as interaction design, user research, design systems, or accessibility.

• Leadership Development: Potential to grow into a Senior Product Designer role, lead design initiatives, mentor junior designers, or even transition into a Design Lead or Product Management position.

• Industry Expertise: Gain deep knowledge and experience within the dynamic fintech and insurtech sectors, a highly sought-after field.

• Cross-Functional Exposure: Broaden understanding of business operations, product strategy, and engineering processes through close collaboration.

• Global Experience: Contribute to a product used across Southeast Asia, offering exposure to diverse user needs and market dynamics.

📝 Enhancement Note: The growth opportunities are substantial, given Bjak's growth trajectory and its focus on developing talent. The "fast-track career growth" and "high ownership" promise suggests that ambitious individuals can accelerate their careers significantly here. The role offers a clear path from mid-level to senior and potentially leadership positions within a burgeoning tech company.

🌐 Work Environment

Office Type: Bjak operates a Hybrid work model, requiring employees to be present in the office at least 3 days per week. This suggests a modern workspace designed to foster collaboration, innovation, and team cohesion, while still offering flexibility.

Office Location(s): The primary office location for this role is in Petaling Jaya, Selangor, Malaysia. This is a well-established commercial hub, likely offering good accessibility via public transport and proximity to amenities.

Workspace Context:

• Collaborative Spaces: The office environment is expected to feature collaborative zones, meeting rooms, and potentially open-plan areas designed to encourage spontaneous interaction and teamwork between designers, engineers, and product managers.

• Tooling & Technology: Employees will have access to the company's established tech stack, including Figma, FigJam, and other relevant design and development tools, supported by robust IT infrastructure.

• Team Interaction: The hybrid model facilitates regular in-person interaction, team meetings, brainstorming sessions, and knowledge-sharing activities, vital for a design-centric role.

Work Schedule: While the specific daily schedule may offer some flexibility, the hybrid requirement implies a need to align with team working hours for in-office days. The 40-hour work week is standard, but the company culture values passion and output over strict adherence to hours, suggesting a focus on results and efficient work practices.

📝 Enhancement Note: The hybrid model is key here. Candidates should be comfortable working both remotely and in the Petaling Jaya office, understanding that the in-office days are crucial for team synergy and collaborative design processes. The environment is likely fast-paced and conducive to innovation.

📄 Application & Portfolio Review Process

Interview Process:

• Portfolio Review: The initial stage involves a thorough review of your submitted portfolio. This is where you demonstrate your product thinking, visual design skills, and understanding of the design process.

• Practical Design Task (if applicable): Some candidates may be asked to complete a take-home design challenge or a live design exercise to assess their problem-solving abilities, design process, and tool proficiency in a more applied context.

• Role-Specific Interview: This interview will delve deeper into your experience, design philosophy, collaboration style, and how you approach specific design challenges relevant to Bjak's products. Expect questions about your portfolio projects.

• CEO / Final Interview: A final discussion, likely with the CEO or a senior leader, to assess cultural fit, strategic alignment, and overall potential contribution to the company's vision.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest projects that best showcase your end-to-end product design process, focusing on impact and problem-solving.

• Tell a Story: For each case study, clearly articulate the problem, your approach, the constraints, your specific contributions, the design decisions made, and the measurable outcomes. Use visuals effectively to support your narrative.

• Highlight Product Thinking: Emphasize how you translated business goals and user needs into design solutions. Discuss trade-offs and how you balanced different requirements.

• Showcase Figma Skills: Demonstrate proficiency in Figma through your prototypes, component usage, and overall design system thinking. Mention Auto Layout if used.

• Quantify Impact: Whenever possible, include metrics or qualitative feedback that demonstrate the success of your designs.

Challenge Preparation:

• Understand the Context: If a design task is provided, carefully read and understand the brief, the target user, and the business objectives.

• Time Management: Allocate your time effectively for research, ideation, design execution, and presentation.

• Focus on Process: Even if you can't complete everything, clearly articulate your thought process and the steps you would take to solve the problem.

• Articulate Decisions: Be prepared to explain the rationale behind every design decision you make, referencing user needs, business goals, and design principles.

📝 Enhancement Note: Bjak aims for a rapid hiring process, aiming to complete it within one week. This means candidates need to be prepared, responsive, and have their portfolio readily available and polished. The interview process is structured to evaluate both design craft and strategic thinking.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design tool for wireframing, UI design, prototyping, and collaboration. Advanced proficiency is expected.

• FigJam: Used for collaborative whiteboarding, brainstorming, user flow mapping, and ideation sessions.

• Design Systems: Deep understanding and practical application of design system principles, component libraries, and style guides for maintaining consistency and scalability.

Analytics & Reporting:

• While not explicitly listed as design tools, designers are expected to leverage product data. Familiarity with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) and data interpretation is beneficial for informing design decisions. CRM & Automation:

• Not directly applicable to the Product Designer role's core toolset, but understanding how design integrates with the broader customer journey managed by CRM systems could be an advantage. Other Relevant Technologies:

• Interactive Prototyping: Proficiency in creating interactive prototypes within Figma or similar tools.

• Auto Layout: A specific Figma feature for creating responsive and adaptable designs, indicating its importance in Bjak's design workflow.

• Component Libraries: Experience in creating and utilizing reusable UI components.

📝 Enhancement Note: The emphasis on Figma, FigJam, and Design Systems indicates a modern, efficient design workflow. Candidates should be comfortable with these tools and understand their role in enabling rapid iteration and consistent product experiences.

👥 Team Culture & Values

Operations Values:

• Customer Problem Solving: A primary focus on understanding and solving customer pain points through thoughtful design, rather than just creating aesthetically pleasing screens.

• Business Goal Alignment: Balancing user needs with business objectives to create solutions that are both effective for users and beneficial for the company's growth.

• Clarity, Simplicity, Consistency: A commitment to creating user experiences that are easy to understand, navigate, and use, maintaining a unified brand identity.

• Collaboration & Ownership: Working effectively with engineers and product teams, taking responsibility for design initiatives from inception through to launch and beyond.

• Data-Driven Improvement: Utilizing user insights and product data to continuously refine and enhance product quality and usability.

• Fast-Paced Startup Environment: Adaptability and enthusiasm for working in a dynamic, rapidly evolving environment where agility and execution are paramount.

Collaboration Style:

• Cross-Functional Integration: Designers are embedded within product teams, working closely with Product Managers and Engineers to ensure shared understanding and alignment throughout the development lifecycle.

• Open Communication: Encouraging clear and frequent communication to discuss design decisions, resolve challenges, and solicit feedback from all stakeholders.

• Iterative Feedback: A culture of continuous improvement, where designs are shared early and often, and feedback is welcomed and incorporated to refine the product.

• Execution-Oriented: A focus on delivering high-quality work efficiently, with an emphasis on getting things done and making an impact.

📝 Enhancement Note: Bjak's culture appears to be a blend of modern tech startup values – agility, ownership, data-driven decisions – with a strong user-centric and collaborative ethos. Designers are expected to be proactive, communicative, and invested in the success of the product and the company.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Speed and Quality: The fast-paced startup environment requires delivering designs quickly while maintaining high standards for usability, accessibility, and visual polish.

• Simplifying Financial Complexity: Translating intricate financial concepts and workflows into intuitive and trustworthy user experiences for a diverse audience.

• Maintaining Consistency: Ensuring a cohesive and consistent user experience across multiple product lines and platforms (web, mobile) as the company scales.

• Adapting to Evolving Needs: Staying abreast of user needs, market trends, and technological advancements in the rapidly changing fintech landscape.

• Navigating Ambiguity: Working effectively with less defined specifications and contributing to the product strategy based on user insights and design expertise.

Learning & Development Opportunities:

• Fintech/Insurtech Specialization: Develop deep expertise in the unique design challenges and opportunities within the financial technology sector.

• Advanced Design System Skills: Contribute to and refine sophisticated design systems, learning best practices for scalability and governance.

• Product Strategy Influence: Grow from a design executor to a strategic partner, influencing product direction and roadmap through user-centric insights.

• Cross-Functional Acumen: Gain a broader understanding of business operations, engineering processes, and market dynamics by working closely with diverse teams.

• Leadership Potential: Opportunities to take on more responsibility, mentor junior designers, and potentially lead design initiatives or teams as the company grows.

📝 Enhancement Note: The challenges presented are typical for a growing fintech company. Success will depend on a designer's ability to be adaptable, strategic, and focused on delivering impactful solutions within a dynamic environment. The growth opportunities are significant for individuals seeking rapid career progression.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex financial workflow you've simplified through design. What was your process, and what were the outcomes?" (Focus on product thinking, problem-solving, and quantifiable results.)

• "How do you balance business objectives with user experience goals when designing a new feature or product?" (Demonstrate strategic thinking and stakeholder management.)

• "Walk me through a time you had to explain a complex design decision to non-designers. How did you approach it?" (Highlight communication skills and ability to articulate rationale.)

• "How do you ensure consistency across different platforms (web and mobile) and within a design system?" (Showcase understanding of design systems and cross-platform design.) Company & Culture Questions:

• "What excites you about Bjak's mission and the fintech/insurtech space?" (Research Bjak's mission, values, and recent news.)

• "How do you approach collaboration within a hybrid work environment, especially with engineers and product managers?" (Emphasize proactivity, clear communication, and leveraging both remote and in-office time effectively.)

• "Describe