Product and UX Copywriter (24hrs/week; 1 year fix-term)

📍 Job Overview

Job Title: Product and UX Copywriter (24hrs/week; 1 year fix-term)

Company: Clue

Location: Berlin, Germany

Job Type: Part-Time, Fixed-term Contract

Category: Product & UX Writing Operations

Date Posted: 2026-08-17

Experience Level: 5-10 Years

Remote Status: Hybrid (1 day in office per week)

🚀 Role Summary

• Crafting compelling and user-centric copy for digital products, ensuring a seamless and intuitive user experience.

• Collaborating closely with Product, Design, and Research teams to translate complex scientific and technical information into clear, accessible language.

• Defining and maintaining a consistent brand voice and tone across all product communications, enhancing user engagement and comprehension.

• Driving user adoption and product understanding through effective microcopy and narrative storytelling.

• Contributing to product strategy through a deep understanding of user needs, usability best practices, and inclusive language principles.

📝 Enhancement Note: This role is positioned within a "Product & UX Writing Operations" category. While not a traditional RevOps or SalesOps role, it requires operational excellence in content creation, process adherence, and cross-functional collaboration, akin to operations professionals who manage workflows and ensure consistency within their domains. The focus on translating complex information and ensuring user understanding aligns with operations' goal of streamlining processes for clarity and efficiency.

📈 Primary Responsibilities

• Write clear, concise, and engaging UX and product copy that guides users through their journey within the Clue application.

• Collaborate actively within a cross-functional team environment, ensuring alignment with product, design, and research objectives and shared goals.

• Develop and refine Clue's product communication style, defining a compelling tone of voice and ensuring consistent application across all features.

• Translate intricate scientific concepts and technical solutions into easily understandable language for a diverse user base.

• Ensure stylistic and grammatical consistency across the entire product experience, minimizing cognitive load for users.

• Contribute to user research initiatives by providing insights from a copywriting and user experience perspective.

• Develop and maintain a comprehensive style guide or documentation to ensure brand consistency and writing quality.

• Adapt copy for different user segments and communication channels, ensuring maximum impact and comprehension.

📝 Enhancement Note: The responsibilities emphasize operationalizing the brand's voice and user experience through language. This includes process definition (tone of voice, style guide), cross-functional workflow management, and ensuring consistent output across a complex product. The translation of scientific concepts highlights a critical operational challenge: making complex information accessible, a common task in regulated or technical industries.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a degree-level command of English is required, suggesting a preference for candidates with a strong academic foundation in language, communication, or related fields.

Experience: 5+ years of experience creating product content for digital products, with a significant focus on UX copywriting and copy-editing.

Required Skills:

• Native-level fluency in English, with exceptional grammar, spelling, and punctuation.

• Proven ability to write clear, user-centric microcopy that enhances product usability.

• Strong understanding of usability principles and UX best practices.

• Experience in translating complex scientific or technical information into accessible language.

• Demonstrated ability to define and maintain a consistent tone of voice and brand guidelines.

• Experience working collaboratively within cross-functional product teams (Product, Design, Research).

• Understanding of inclusive and accessible language principles.

• Excellent communication and editing skills. Preferred Skills:

• Experience with user research principles and practices.

• Familiarity with health tech or women's health industries.

• Experience in crafting compelling narratives that drive user engagement.

• Proficiency in content management systems or similar tools for managing product copy.

• Knowledge of localization best practices for global products.

📝 Enhancement Note: The requirement for "native-level fluency" and "degree-level command of English" underscores the critical nature of linguistic precision for this role. The emphasis on usability, UX best practices, and user research indicates a need for a candidate who understands the why behind the copy, not just the what. This aligns with operations roles that require not just execution but strategic understanding of process impact.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 distinct projects demonstrating UX copywriting and product content creation for digital products.

• Include examples of microcopy, user flows, onboarding sequences, error messages, and feature explanations.

• Highlight projects where you translated complex or technical information into user-friendly language.

• Provide evidence of how your copy contributed to improved user experience, engagement, or conversion rates.

• Demonstrate experience in maintaining brand voice and consistency across different product features. Process Documentation:

• Examples of how you have contributed to or developed style guides, tone of voice documentation, or content strategy frameworks.

• Case studies detailing your collaboration process with product managers, designers, and researchers.

• Documentation illustrating your approach to user testing or gathering feedback on copy.

• Examples of how you ensured consistency and quality control in your writing processes.

📝 Enhancement Note: A strong portfolio is crucial for this role, acting as a tangible demonstration of operationalizing writing skills. It needs to showcase not just writing talent but also an understanding of process, collaboration, and measurable impact, much like an operations professional would present a case study on process optimization or system implementation.

💵 Compensation & Benefits

Salary Range: For a part-time (24 hours/week) Product and UX Copywriter with 5-10 years of experience in Berlin, Germany, a competitive annual salary range would typically fall between €45,000 - €65,000 gross per year, prorated for 24 hours. This translates to approximately €29 - €42 gross per hour. This estimate is based on industry benchmarks for experienced copywriters in Berlin, considering the cost of living and the specialized nature of UX and product writing.

Benefits:

• Professional and Personal Development: A dedicated development budget is provided to support skill enhancement and career advancement, crucial for staying current in the dynamic fields of UX and product operations.

• Urban Sports Club Membership: Heavily discounted membership offers access to a wide array of fitness and wellness activities, promoting employee well-being and work-life balance.

• Inspiring Office Space: A vibrant, centrally located office in Berlin provides a collaborative and creative environment for in-person work.

• Flexible Hybrid Workplace: Enjoy the benefits of remote work combined with regular in-office collaboration, fostering flexibility and team cohesion.

• Fixed-Term Contract: A 12-month contract offers a defined period of engagement with potential for extension.

Working Hours: This is a part-time position requiring 24 hours per week. The hybrid model allows for flexibility in scheduling these hours, with an expectation of 1 day per week in the Berlin office.

📝 Enhancement Note: The salary estimate is based on current market data for similar roles in Berlin, considering the part-time nature and fixed-term contract. Benefits like a development budget and Urban Sports Club membership are directly aligned with supporting employee growth and well-being, which are key considerations for attracting and retaining talent in specialized operational roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Health Technology (Health Tech), focusing on women's health and cycle tracking. This industry demands a high degree of accuracy, empathy, and ethical communication.

Company Size: Clue is a medium-sized company, likely between 50-200 employees, indicated by the "agile, diverse, and full of growth opportunities" description and the structured benefits. This size typically allows for impactful individual contributions while maintaining a collaborative team dynamic.

Founded: While the founding date is not provided, Clue is a well-established player in the digital health space, suggesting a mature company culture that values innovation, scientific integrity, and user empowerment.

Team Structure:

• The Product and UX Copywriter will be part of a cross-functional product team, working closely with Product Managers, UX Designers, User Researchers, and potentially Engineers.

• The team likely operates with an agile methodology, emphasizing iterative development and continuous feedback loops.

• Collaboration is key, with a focus on shared ownership of product outcomes and a user-centered approach. Methodology:

• Data-Driven Content: While not explicitly stated, the emphasis on user experience and translating scientific concepts suggests a data-informed approach to content creation, likely leveraging user research and product analytics.

• Agile Content Development: The role operates within an agile framework, requiring adaptability, quick iteration, and close collaboration with development cycles.

• User-Centric Design: All content decisions are expected to be guided by user needs, accessibility, and ease of understanding.

Company Website: https://www.helloclue.com/

📝 Enhancement Note: Clue's mission to empower women through health technology is central to its culture. This implies a workplace that values empathy, scientific rigor, and clear communication. The company's size suggests that individual contributions are highly visible and impactful, a common characteristic that attracts operations professionals seeking to drive tangible change.

📈 Career & Growth Analysis

Operations Career Level: This role is an experienced individual contributor position, equivalent to a mid-to-senior level specialist within a product operations or content strategy function. It requires autonomy in managing assigned writing tasks and contributing to broader product communication strategies.

Reporting Structure: The copywriter will likely report to a Product Lead, Design Lead, or a Content Manager, depending on the internal team structure. They will work closely with designers and product managers on a day-to-day basis.

Operations Impact: The Product and UX Copywriter has a direct impact on user adoption, retention, and overall product satisfaction. By making complex information accessible and the user experience intuitive, they contribute significantly to Clue's mission and business objectives, influencing user perception and engagement.

Growth Opportunities:

• Specialization: Deepen expertise in UX writing, content strategy, or scientific communication within the health tech domain.

• Leadership: Potential to lead content initiatives, mentor junior writers, or contribute to developing the overall content operations framework for Clue.

• Skill Expansion: Opportunities to learn more about user research methodologies, product development cycles, and data analysis to inform content strategy.

• Cross-functional Influence: Grow influence across product, design, and marketing teams by demonstrating the strategic value of effective product communication.

📝 Enhancement Note: This role offers a unique opportunity for a writer to operate with an "operations mindset" within the product development lifecycle. The growth path involves deepening expertise in a specialized area (UX writing) and potentially moving into broader content strategy or product operations leadership, leveraging the skills gained in process management and cross-functional collaboration.

🌐 Work Environment

Office Type: The role is based in a hybrid work environment, with a mix of remote work and in-office collaboration. The Berlin office is described as "inspiring" and "vibrant," suggesting a modern, well-equipped workspace designed to foster creativity and productivity.

Office Location(s): The primary office is located in Berlin, Germany, described as being "in the heart of the city," indicating accessibility and a dynamic urban setting.

Workspace Context:

• Collaborative Environment: The office provides a space for team members to connect, brainstorm, and work together on projects, facilitating real-time problem-solving and idea generation.

• Tools and Technology: While specific tools aren't listed, a tech company like Clue would likely provide modern collaborative software and hardware to support hybrid work and efficient content creation.

• Team Interaction: The designated office day is crucial for building team cohesion, fostering informal communication, and participating in in-person meetings and workshops.

Work Schedule: The role is part-time, requiring 24 hours per week. The hybrid nature allows for flexibility in how these hours are distributed, with a requirement to be in the Berlin office for one day each week. This structure supports work-life balance while ensuring team connectivity.

📝 Enhancement Note: The hybrid model and focus on an "inspiring office space" suggest a company that values both flexibility and in-person collaboration. For an operations-minded individual, this environment offers opportunities to streamline communication and workflows across remote and in-office settings, ensuring consistent productivity and team alignment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application, resume, and portfolio to assess alignment with core requirements.

• Skills Assessment/Portfolio Review: A deeper dive into your portfolio, potentially including a discussion of specific projects, your writing process, and how you approach challenges like translating complex information. This may involve a brief writing exercise or case study presentation.

• Cross-functional Interviews: Meetings with key stakeholders from Product, Design, and possibly Research teams to evaluate collaboration style, communication skills, and understanding of UX principles.

• Final Interview: A discussion with a hiring manager or senior leader to assess cultural fit, long-term potential, and overall alignment with Clue's mission.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your UX writing, product copywriting, and ability to simplify complex information. Prioritize quality over quantity.

• Showcase Process: For each project, briefly explain the challenge, your role, your process (research, ideation, writing, iteration), and the outcome. Highlight collaboration.

• Quantify Impact: If possible, include metrics or qualitative feedback demonstrating how your copy improved user experience, engagement, or comprehension.

• Highlight Consistency: Demonstrate your ability to maintain a consistent brand voice and tone across different examples.

• Tailor to Clue: Briefly explain why your skills and experience are a good fit for Clue's mission and product.

Challenge Preparation:

• Anticipate Translation Tasks: Be ready to discuss how you would approach writing copy for a complex scientific feature or a technical process.

• Prepare for "Why" Questions: Understand why certain word choices are effective, how they align with UX principles, and how they impact the user.

• Practice Articulating Your Process: Be able to clearly explain your workflow for developing and refining copy, including your collaboration methods.

• Research Clue: Familiarize yourself with Clue's app, mission, and current communication style to demonstrate genuine interest and understanding.

📝 Enhancement Note: The interview process emphasizes practical application and collaborative skills. Candidates should prepare to demonstrate not just writing ability but also a strategic, operations-oriented approach to content creation – how they manage the process, collaborate effectively, and drive measurable results.

🛠 Tools & Technology Stack

Primary Tools:

• Writing & Collaboration: Google Workspace (Docs, Sheets) is highly probable given its common use in tech companies for document creation and collaboration.

• Project Management: Tools like Jira, Asana, or Trello are likely used for managing tasks and workflows within product teams.

• Design Collaboration: Figma or Sketch might be used for reviewing designs and understanding UI context, though direct usage might be limited.

Analytics & Reporting:

• Product Analytics: Tools such as Amplitude, Mixpanel, or Google Analytics might be used to understand user behavior and the impact of copy.

• User Feedback Platforms: Tools for collecting and analyzing user feedback (e.g., UserTesting, Hotjar, in-app feedback tools) are probable.

CRM & Automation:

• While not directly a CRM role, understanding how product copy integrates with user journeys that might be influenced by CRM data or marketing automation is beneficial.

📝 Enhancement Note: While this role is not directly in the traditional RevOps/SalesOps tech stack, proficiency with collaborative document creation tools and an understanding of how product analytics inform content strategy are crucial. The ability to work within project management systems and interpret user feedback aligns with an operations-centric approach to content development.

👥 Team Culture & Values

Operations Values:

• User Empowerment: A core value driving all product decisions, including the clarity and accessibility of language.

• Scientific Integrity: Commitment to accuracy and evidence-based information, requiring precise and reliable communication.

• Empathy & Inclusivity: Creating a safe and welcoming experience for all users through thoughtful and accessible language.

• Collaboration & Transparency: Working effectively across teams, sharing insights, and openly discussing content decisions.

• Continuous Improvement: A drive to iterate and optimize content based on user feedback and data.

Collaboration Style:

• Cross-functional Partnership: Close working relationships with Product, Design, and Research teams to ensure copy is integrated seamlessly into the product experience.

• Feedback-Driven: An open culture of giving and receiving constructive feedback on copy and content strategy.

• Agile Iteration: Willingness to adapt and refine content based on sprint cycles and evolving product requirements.

• Knowledge Sharing: Actively participating in team discussions, sharing best practices, and contributing to a collective understanding of effective product communication.

📝 Enhancement Note: The company's values directly inform the operational approach to content. A focus on user empowerment and scientific integrity means copy must be not only engaging but also accurate and trustworthy. Collaboration is key to ensuring this operational standard is met across the product.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Complexity: Effectively simplifying intricate scientific and technical details into language that is both accurate and easily digestible for a broad audience.

• Maintaining Consistency: Ensuring a unified brand voice and tone across all product touchpoints, especially in a growing product with multiple features.

• Balancing Brand and Usability: Crafting copy that is engaging and aligned with the brand's personality while strictly adhering to UX best practices and user needs.

• Working in a Hybrid Environment: Effectively collaborating and maintaining workflow efficiency across remote and in-office settings.

Learning & Development Opportunities:

• Deepen UX Writing Expertise: Gain specialized knowledge in creating content for complex digital products, particularly within the health tech sector.

• Contribute to Content Strategy: Influence the broader content direction and operational framework for Clue's product communications.

• Enhance Scientific Communication Skills: Develop a strong command of communicating complex health and scientific information.

• Career Advancement: Potential to move into senior writing roles, content strategy, or product operations management positions within Clue.

📝 Enhancement Note: The challenges presented are common in product operations roles: managing complexity, ensuring consistency, and balancing strategic goals with practical execution. The growth opportunities highlight a path for developing specialized operational expertise and leadership.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate a complex scientific or technical concept into user-friendly copy. What was your process, and what was the outcome?" (Focus on your methodology, research, and impact.)

• "How do you ensure consistency in tone of voice and brand messaging across different features of a digital product?" (Highlight your process for style guides, collaboration, and review.)

• "Walk us through your approach to writing microcopy for a key user flow, such as onboarding or a critical feature." (Demonstrate your understanding of UX principles and user journey mapping.)

• "How would you collaborate with a UX designer and a product manager to develop copy for a new feature?" (Focus on your communication and partnership skills.) Company & Culture Questions:

• "What interests you about Clue's mission and the health tech industry?" (Research Clue's mission, values, and recent news.)

• "How do you approach inclusivity and accessibility in your writing?" (Connect your understanding to Clue's diverse user base.)

• "Describe your ideal team environment and how you contribute to a positive team dynamic." (Emphasize collaboration and shared goals.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each portfolio piece, clearly outline the problem, your solution (the copy you wrote), your process, and the results or impact.

• Highlight Collaboration: Explicitly mention who you worked with (designers, PMs, researchers) and how you collaborated.

• Showcase Iteration: If applicable, show how your copy evolved based on feedback or testing.

• Focus on Impact: Quantify results where possible (e.g., "improved conversion by X%", "reduced support queries related to Y"). If not quantifiable, describe the qualitative improvement in user experience.

• Be Prepared for Live Edits: Some companies may present a short piece of text and ask you to edit it live, so be ready to think on your feet.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just writing skill but also an operational mindset: strategic thinking, process adherence, collaborative problem-solving, and a focus on measurable outcomes.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Clue careers page.

• Portfolio Customization: Tailor your portfolio to highlight 3-5 of your strongest UX writing and product copywriting projects, emphasizing those that involved translating complex information or significantly improved user experience.

• Resume Optimization: Ensure your resume clearly details your 5+ years of experience in digital product content, UX copywriting, and copy-editing. Use keywords from the job description such as "UX writing," "product copywriting," "microcopy," "tone of voice," and "cross-functional collaboration."

• Prepare Your Narrative: Practice articulating your process for developing copy, your collaborative approach with product and design teams, and how you measure the impact of your writing. Be ready to discuss specific portfolio examples in detail.

• Company Research: Thoroughly research Clue's mission, product, and target audience. Understand their current brand voice and identify areas where your skills can add value.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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