Principal Product Designer, Platform Design

📍 Job Overview

Job Title: Principal Product Designer, Platform Design

Company: Epicor Software Corporation

Location: Hyderabad, India

Job Type: Full time

Category: Product Design / UX Design (with a focus on Platform and Design Systems)

Date Posted: 2026-09-09

Experience Level: 8+ years (Senior/Principal level)

Remote Status: Hybrid

🚀 Role Summary

• This role is pivotal in shaping the core platform experiences for enterprise SaaS solutions, focusing on navigation, data grids, forms, dashboards, and configuration.

• You will be instrumental in defining and evolving platform-level design patterns, acting as a key decision-maker in partnership with the LUX design system team.

• The position requires leading ambiguous, cross-product initiatives from inception to delivery, ensuring seamless integration and user adoption.

• A strong emphasis is placed on collaborating with UX Platform engineers to ensure component behavior, accessibility, and API integrity align with design specifications.

• This role demands influencing the platform roadmap and prioritization, demonstrating sound judgment in trade-offs to achieve strategic business objectives.

📝 Enhancement Note: While this role is titled "Product Designer," its focus on "Platform Design," "Design Systems," and "LUX" strongly positions it within the specialized domain of Design Operations and UX Engineering leadership, requiring a deep understanding of how design systems enable efficient product development at scale. The emphasis on "AI-native patterns" and "agentic workflows" indicates a forward-thinking approach to user experience within enterprise software.

📈 Primary Responsibilities

• Set the strategic design direction for core platform surfaces, including navigation, data grids, forms, dashboards, configuration, and personalization experiences critical for manufacturing, warehouse, and supply chain operations.

• Define, document, and advocate for platform-level design patterns and standards, making critical decisions on system patterns versus product-specific solutions in collaboration with the LUX design system team.

• Lead end-to-end, ambiguous, cross-product initiatives, encompassing problem framing, solution design, development oversight, and post-launch iteration and analysis.

• Collaborate closely with UX Platform engineers to define component behavior, states, APIs, and accessibility requirements, ensuring design fidelity in shipped products.

• Drive the adoption and effective utilization of the LUX design system across various product teams, serving as a crucial link between the design system and its dependent product areas.

• Elevate the overall quality of design output across the team through rigorous design critique, the establishment of design standards, and mentorship of senior designers.

• Influence the platform roadmap and prioritization discussions with Product Management and Engineering leadership, providing expert judgment on strategic trade-offs.

• Shape the integration of AI-native patterns at the platform level, including agentic workflows, adaptive interfaces, and proactive user experiences.

📝 Enhancement Note: The responsibilities highlight a senior-level individual contributor role with significant leadership and strategic influence. The emphasis on "cross-product initiatives" and "influencing platform roadmap" suggests a need for strong strategic thinking and stakeholder management skills beyond typical product design duties.

🎓 Skills & Qualifications

Education:

• Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, or equivalent practical experience. Experience:

• 8+ years of progressive product design experience, specifically within enterprise or B2B SaaS environments, with a proven track record of platform-level design thinking. Required Skills:

• Platform Design Expertise: Demonstrated experience in designing core platform components and user experiences that underpin multiple products.

• Design Systems Mastery: Deep experience in building, scaling, or governing design systems used by multiple product teams, including understanding contribution models, governance, and adoption strategies.

• Interaction Design Proficiency: Advanced skills in interaction design for complex enterprise interfaces, including dense data, multi-role workflows, and configuration-heavy applications.

• Figma Expertise: Expert-level proficiency in Figma, including advanced features like variables, tokens, library architecture, and branching workflows for collaborative design.

• Engineering Collaboration Fluency: Ability to communicate effectively with engineers regarding component states, semantic tokens, accessibility standards (WCAG), and framework constraints.

• Strategic Judgment: Sharp judgment in identifying when to extend, adapt, or reject existing patterns to maintain system integrity and user experience quality.

• AI Fluency: Active integration of AI in daily design practice, from research synthesis to prototyping, with a critical eye for quality that surpasses raw AI output.

• Communication & Influence: Exceptional communication skills with the ability to lead discussions, present compelling arguments, and influence product and engineering leadership.

Preferred Skills:

• Experience shipping or governing multi-framework design systems (e.g., Web Components, React, Angular, Blazor).

• Hands-on experience with design token pipelines, Storybook, or design-to-code automation tools.

• A well-articulated point of view on how AI agents impact platform and system design, ideally supported by shipped work.

• Experience utilizing agent-assisted development tools for prototyping and design-to-code workflows.

• Domain experience in ERP, manufacturing, distribution, or supply chain operations.

📝 Enhancement Note: The emphasis on "platform-level thinking" and "design systems" is critical. Candidates should prepare to showcase work that demonstrates scalability, consistency, and strategic impact across multiple products, rather than isolated feature designs. The AI fluency requirement suggests a need for candidates to discuss how they are incorporating AI into their design process and what their vision is for AI-driven user experiences.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 significant projects that highlight platform-level design thinking and experience with enterprise or B2B SaaS products.

• Clearly articulate your role and contributions, especially in cross-functional initiatives and design system governance.

• Include case studies that demonstrate your ability to solve complex interaction design challenges within data-dense and workflow-heavy environments.

• Provide examples of your expertise with Figma, specifically showcasing advanced features like variables, tokens, and complex library structures.

• Present evidence of your collaboration with engineering teams, detailing how you translated designs into functional components and addressed technical constraints.

• Demonstrate your approach to AI integration in design, including research, prototyping, and how you ensure quality beyond AI-generated outputs. Process Documentation:

• Describe your process for defining and evolving platform-level design patterns and standards.

• Detail your methodology for leading ambiguous, cross-product initiatives from problem framing through to shipped outcomes.

• Explain your approach to driving adoption of design systems within product teams and acting as a connective tissue.

• Illustrate how you work with engineers to define component behavior, states, APIs, and accessibility requirements.

• Provide examples of how you mentor senior designers and raise the quality bar through critique and standards.

📝 Enhancement Note: The portfolio is expected to go beyond typical feature-level UX work. It must demonstrate a strategic understanding of how design systems and platform design contribute to efficiency, scalability, and consistency across an entire product suite. Candidates should be prepared to discuss the "politics of adoption" for design systems and how they navigated those challenges.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for Principal Product Designers with 8+ years of experience in Hyderabad, India, a competitive salary range is estimated to be between ₹25,00,000 to ₹40,00,000 per annum. This estimate considers the senior level of the role, the specialized skills required (design systems, AI fluency), and the cost of living in Hyderabad for experienced tech professionals.

• Specific compensation will be determined by the candidate's qualifications, experience, and alignment with the role's requirements. Benefits:

• Health and Wellness: Comprehensive health and wellness benefits package.

• Internal Mobility: Opportunities for mentorship, continuing education, and career goal setting, with 25% of positions filled internally, indicating a commitment to employee growth within the company.

• Career Development: Free LinkedIn Learning licenses and a dedicated Mentoring Program to foster continuous learning and personal development.

• Education Support: Geographically specific programs designed to balance the cost of education with the benefits of continued learning.

• Inclusive Workplace: A collaborative and inclusive global environment that values diversity and fosters innovation.

• Work-Life Balance: Policies built on mutual trust and support, encouraging time off for rest and rejuvenation.

• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Working Hours:

• Standard full-time working hours, likely around 40 hours per week.

• The hybrid work arrangement suggests flexibility, with potential for remote work days balanced with in-office collaboration.

📝 Enhancement Note: The salary range is an estimate based on market data for similar roles in Hyderabad, India, considering the seniority and specialized skills. The "Global Mobility" benefit is particularly noteworthy for candidates potentially relocating to India.

🎯 Team & Company Context

🏢 Company Culture

Industry: Enterprise Software (ERP, Manufacturing, Distribution, Supply Chain)

Company Size: 5,000+ employees

Founded: Epicor has a long history, founded in 1972, indicating a stable, established company with evolving technological capabilities.

Team Structure:

• The role is within the Platform Design team, which is part of a larger product development organization.

• This team likely works closely with the central LUX Design System team, as well as individual product teams (Product Managers, Engineers, Designers).

• The reporting structure will likely involve a Design Lead or Director who oversees platform design initiatives, with direct interaction with Product and Engineering leadership for roadmap influence. Methodology:

• Data-Driven Design: Emphasis on using data and AI to inform design decisions and create "better business" outcomes.

• Process Optimization: Connecting people, processes, and technology to help businesses stay future-ready, implying a focus on efficiency and workflow improvement.

• Agile Development: Given the nature of software development, an agile or iterative approach to design and development is highly probable.

• AI Integration: A stated focus on incorporating AI into ERP solutions and user experiences.

Company Website: https://www.epicor.com/

📝 Enhancement Note: Epicor's focus on "hardworking companies" and "essential businesses" suggests a culture that values practical solutions, reliability, and a deep understanding of customer operations. The company's long history combined with its investment in AI indicates a blend of stability and forward-thinking innovation.

📈 Career & Growth Analysis

Operations Career Level: Principal Product Designer. This is a senior individual contributor role, often one step below a Director or VP level, signifying deep expertise, strategic influence, and the ability to lead complex initiatives independently. It implies a mentorship capacity and a significant impact on product strategy and execution.

Reporting Structure: The role reports into Design leadership (likely a Director or VP of Design/UX) but has significant cross-functional interactions with Product Management, Engineering leadership, and individual product teams. This structure allows for both specialized design leadership and broad organizational influence.

Operations Impact: This role directly impacts the efficiency, usability, and adoption of Epicor's core platform, which in turn affects thousands of businesses daily. By setting design direction and evolving platform patterns, the designer influences how users interact with critical business functions, directly impacting productivity, decision-making, and ultimately, business outcomes. The integration of AI further enhances this impact by shaping more intelligent and adaptive user experiences.

Growth Opportunities:

• Technical Specialization: Deepen expertise in advanced design systems, AI-driven design patterns, and cross-platform design.

• Leadership Progression: Potential to move into management roles (e.g., Design Manager) or further specialize as a Principal/Distinguished Designer focusing on highly strategic platform initiatives.

• Domain Expertise: Develop deep knowledge in ERP, manufacturing, and supply chain operations, becoming a go-to expert for these complex domains.

• Cross-Functional Influence: Expand influence across product strategy, roadmap prioritization, and technology adoption.

• Mentorship & Development: Continue to mentor senior designers and contribute to the growth of the broader design team.

📝 Enhancement Note: The "Principal" title indicates a high level of autonomy and impact. Growth opportunities are strongly tied to both technical depth in platform design and AI, as well as strategic influence within the organization.

🌐 Work Environment

Office Type: Hybrid work environment. This suggests a mix of remote work and in-office collaboration, balancing flexibility with the benefits of in-person interaction for design critiques, brainstorming, and team building.

Office Location(s): Hyderabad, India. This location is a major technology hub, offering access to a skilled talent pool and a dynamic professional ecosystem.

Workspace Context:

• Collaborative Spaces: The office likely features collaborative spaces designed for team meetings, workshops, and design thinking sessions.

• Technology & Tools: Access to industry-standard design tools (Figma is explicitly mentioned) and potentially other collaboration and productivity software.

• Team Interaction: Opportunities for regular interaction with fellow designers, UX engineers, product managers, and engineering teams, fostering a strong sense of community and shared purpose.

Work Schedule:

• Standard full-time hours, likely aligned with India Standard Time (IST).

• The hybrid model allows for flexibility in managing personal and professional commitments, with an expectation of presence in the office for key collaborative activities.

📝 Enhancement Note: The hybrid nature of the role is a significant factor for work-life balance and collaboration. Candidates should be prepared to discuss their preferred hybrid working model and how they maintain productivity and connection in such an environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely review your application and resume, focusing on keywords related to platform design, design systems, and enterprise SaaS experience.

• Portfolio Review & Presentation: You will be asked to present your portfolio, showcasing 2-3 key projects that demonstrate platform-level thinking, design system expertise, and AI integration. Be prepared to discuss your process, challenges, and outcomes in detail.

• Technical/Design Interviews: Expect in-depth discussions about your design process, interaction design skills, Figma proficiency, and collaboration with engineers. This may include scenario-based questions.

• Cross-functional Interviews: Interviews with Product Management and Engineering leadership to assess your strategic thinking, ability to influence roadmaps, and understanding of business objectives.

• Cultural Fit Interview: An assessment of your alignment with Epicor's values (Proactive, Proud, Partners) and your ability to thrive in an inclusive, collaborative environment.

Portfolio Review Tips:

• Focus on Platform: Emphasize projects that showcase your ability to design scalable, consistent experiences across multiple products or modules.

• Design System Depth: Clearly articulate your experience with design systems – building, governing, or adopting them. Show examples of how you contributed to or leveraged system patterns.

• AI Integration: Dedicate a section or case study to your experience with AI in design. Discuss your approach, tools used, and the impact on the design process or outcome.

• Quantify Impact: Wherever possible, use metrics to demonstrate the success of your designs (e.g., adoption rates, efficiency gains, reduction in support tickets).

• Storytelling: Structure your portfolio presentations as compelling narratives, highlighting the problem, your process, your unique contributions, and the lessons learned.

Challenge Preparation:

• Design System Scenario: You might be given a scenario related to extending or adapting a design system, requiring you to propose a solution that balances consistency with product needs.

• Interaction Design Challenge: A problem statement related to a complex enterprise workflow or data visualization task.

• AI Prompt Engineering/Design: A task that requires you to think about how AI can be integrated into a specific platform feature or workflow.

• Stakeholder Alignment: Be prepared to discuss how you would align differing opinions between Product, Engineering, and Design on platform-level decisions.

📝 Enhancement Note: The portfolio review is crucial. Candidates should tailor their presentation to highlight the specific requirements of platform design, design systems, and AI fluency, as these are recurring themes in the job description.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Explicitly stated as a requirement for expert proficiency, including variables, tokens, library architecture, and branching workflows. This will be the primary tool for design and prototyping.

• Design System Management Tools: Potentially tools like Storybook for component documentation and visualization, or custom internal tools for managing design tokens and system components.

• Prototyping Tools: Figma's built-in prototyping capabilities, and potentially others for more advanced interactions or simulations.

Analytics & Reporting:

• While not explicitly stated, a Principal Product Designer would likely utilize analytics tools (e.g., Google Analytics, Mixpanel, Amplitude, or internal BI tools) to understand user behavior, track feature adoption, and measure the impact of design changes.

• Data visualization tools might be used to present findings and insights to stakeholders. CRM & Automation:

• Not directly applicable to the designer's primary tools, but understanding how the platform integrates with or functions alongside CRM systems and business process automation tools would be beneficial, especially in an enterprise context.

📝 Enhancement Note: Proficiency in Figma is non-negotiable. Candidates should be ready to discuss their experience with design token pipelines and how they bridge the gap between design and code, particularly within a multi-framework environment.

👥 Team Culture & Values

Operations Values:

• Proactive: Taking initiative, anticipating needs, and driving solutions rather than waiting for direction.

• Proud: Taking ownership of work, striving for excellence, and representing the company with integrity.

• Partners: Collaborating effectively, building strong relationships, and working together towards shared goals.

• Data-Driven & AI-Focused: Leveraging data and AI to inform decisions and create intelligent, efficient business solutions.

• Craftsmanship: Valuing quality, attention to detail, and a high standard of execution in design.

Collaboration Style:

• Cross-Functional Integration: Strong emphasis on working closely with Product Management and Engineering, acting as a bridge between design intent and technical execution.

• Design System Advocacy: A collaborative approach to evangelizing and supporting the LUX design system across product teams.

• Mentorship & Peer Learning: Fostering an environment where senior designers mentor others, and knowledge is shared freely to elevate the team's collective capabilities.

• Constructive Critique: An open culture for design critique and feedback, essential for raising quality and refining solutions.

📝 Enhancement Note: The "Proactive, Proud, Partners" mantra suggests a culture that values initiative, accountability, and strong teamwork. Candidates should be prepared to share examples of how they embody these values in their work.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Platform vs. Product Needs: Navigating the inherent tension between maintaining a consistent, scalable platform and accommodating the unique requirements of individual products.

• Driving Design System Adoption: Overcoming resistance or inertia from product teams to adopt new patterns and components, requiring strong influence and communication skills.

• Integrating AI Seamlessly: Designing AI-native patterns that feel intuitive, trustworthy, and genuinely enhance user workflows without being intrusive or overly complex.

• Leading Ambiguous Initiatives: Taking ownership of poorly defined problems and guiding them through to successful, well-executed solutions.

• Keeping Pace with Technology: Continuously learning and adapting to new design tools, methodologies, and emerging technologies like advanced AI in the design space.

Learning & Development Opportunities:

• Advanced Design System Management: Opportunities to lead strategic initiatives for the LUX design system, exploring advanced governance models and contribution frameworks.

• AI in Design Specialization: Deepen expertise in designing for AI-driven experiences, agentic workflows, and adaptive interfaces, potentially attending AI-focused conferences or training.

• Leadership Skills: Develop strategic leadership capabilities through influencing roadmaps, mentoring senior designers, and contributing to design team strategy.

• Domain Expertise: Gain in-depth knowledge of ERP, manufacturing, and supply chain industries, becoming a subject matter expert.

• Cross-Functional Acumen: Enhance ability to collaborate effectively with Product and Engineering leadership, understanding business drivers and technical constraints at a deeper level.

📝 Enhancement Note: The challenges presented are common for senior platform designers, requiring strong problem-solving, strategic thinking, and interpersonal skills. The growth opportunities are geared towards developing a leader in design systems and AI-driven UX.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to define a new design pattern for a platform. What was your process, and how did you gain buy-in?" (Focus on problem framing, pattern definition, stakeholder alignment, and impact.)

• "How do you balance the need for consistency across a platform with the unique requirements of individual product teams?" (Discuss your approach to governance, extensions, and conflict resolution.)

• "Imagine we are introducing agentic AI workflows into our core platform. What are the key design considerations and potential challenges you foresee?" (Prepare to discuss AI ethics, user trust, discoverability, and error handling.)

• "How do you influence product roadmaps and prioritization decisions when design needs conflict with other business priorities?" (Highlight your data-driven approach, strategic thinking, and negotiation skills.) Company & Culture Questions:

• "What do you know about Epicor and our mission? How does your design philosophy align with our 'Proactive, Proud, Partners' values?" (Research Epicor's business, products, and company values beforehand.)

• "Describe your experience working with UX Platform engineers. How do you ensure design fidelity and address technical constraints?" (Emphasize your fluency in engineering language and collaborative approach.)

• "How do you approach mentoring senior designers and raising the overall quality bar for design within a team?" (Share examples of your mentorship style and how you foster design excellence.) Portfolio Presentation Strategy:

• Structure with Purpose: For each case study, clearly outline the problem, your role, the process (research, ideation, design, testing), your specific contributions (especially regarding platform/system design and AI), the outcome, and lessons learned.

• Highlight Platform Thinking: Explicitly call out how your work demonstrates scalability, reusability, and strategic impact across multiple products or modules.

• Showcase Design System Expertise: If applicable, dedicate slides to show how you contributed to or leveraged a design system, including examples of components, tokens, and guidelines.

• Demonstrate AI Fluency: Present any work that incorporates AI, discussing your approach to prompt engineering, AI-assisted prototyping, or designing AI-native interfaces.

• Engage and Discuss: Be prepared for deep dives into your design decisions. Answer questions about trade-offs, challenges, and alternative solutions.

📝 Enhancement Note: Interviewers will be looking for strategic thinking, deep expertise in design systems and platform design, and a forward-looking approach to AI in UX. Be ready to back up your claims with concrete examples from your portfolio.

📌 Application Steps

To apply for this Principal Product Designer position:

• Submit Your Application: Apply through the provided link on the Epicor careers portal.

• Tailor Your Resume: Ensure your resume highlights keywords related to platform design, design systems, enterprise SaaS, AI fluency, Figma expertise, and leadership experience. Quantify achievements where possible.

• Curate Your Portfolio: Select 2-3 of your strongest projects that best demonstrate your platform-level thinking, design system experience, and any work involving AI. Prepare a clear narrative for each project.

• Practice Your Presentation: Rehearse your portfolio presentation to ensure it's concise, engaging, and clearly articulates your process, contributions, and impact, especially concerning the role's specific requirements.

• Research Epicor: Understand Epicor's business, products, target industries, and company values. Prepare thoughtful questions to ask the interviewer about the team, the role, and the company culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.