Part Time Framer

📍 Job Overview

Job Title: Part Time Framer

Company: Michaels Stores

Location: El Paso, Texas, United States

Job Type: Part-Time

Category: Retail Operations / Custom Framing Specialist

Date Posted: May 22, 2026

Experience Level: Entry Level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• Execute custom framing consultations and production to meet customer needs and sales targets, leveraging Elevated ABC Deliver methodologies.

• Provide exceptional customer service, assisting shoppers in locating products and maintaining a positive store environment through effective merchandising and stock management.

• Adhere strictly to Standard Operating Procedures (SOPs) and company programs to ensure compliance, safety, and operational efficiency.

• Manage daily retail operations, including cash handling, truck unloading, and assisting with omni-channel processes to support overall business objectives.

📝 Enhancement Note: The "Part Time Framer" role at Michaels Stores is positioned within a retail operations context, focusing on specialized custom framing services. The mention of "Elevated ABC Deliver" suggests a structured sales and customer engagement process. The role requires a blend of customer-facing sales, hands-on production, and general retail operational duties, typical for a part-time position in a specialty retail environment.

📈 Primary Responsibilities

• Engage customers to understand their custom framing needs, providing expert design consultations and solutions that align with their art and budget.

• Execute framing orders with a high degree of quality, precision, and adherence to production timelines, utilizing specialized framing equipment.

• Maintain the visual presentation and stock levels of the ready-made frame department, including SISO (Single Item, Single Order) and Directed Replenishment processes.

• Deliver friendly and efficient customer service across the store, assisting with product location, customer inquiries, and general shopping experience enhancement.

• Operate the cash register accurately and perform cash handling procedures according to company standards, including processing sales and returns.

• Participate actively in truck un-load and stocking processes, ensuring compliance with established truck standards and efficiency targets.

• Support company-wide shrink reduction and safety programs through diligent adherence to procedures and proactive identification of risks.

• Foster positive working relationships by interacting respectfully with colleagues and customers, maintaining a positive attitude, and embodying company values.

• Assist with omni-channel fulfillment processes, such as buy online, pick up in-store (BOPIS) or ship-from-store, ensuring a seamless customer experience.

📝 Enhancement Note: The responsibilities emphasize a dual focus on specialized custom framing sales and production, alongside general retail operational duties. The inclusion of "Elevated ABC Deliver" points to a specific sales methodology that candidates should be prepared to discuss. The role also involves inventory management and visual merchandising for the framing department.

🎓 Skills & Qualifications

Education: No specific degree requirements are listed, indicating an emphasis on practical skills and on-the-job training.

Experience:

• Minimum 0-2 years of experience in customer-facing roles, with a preference for retail environments.

Required Skills:

• Basic computer skills for order entry, POS operations, and potentially design software.

• Proficiency in basic measuring skills for accurate framing estimations and production.

• Ability to safely and effectively operate framing equipment and glass cutting tools.

• Strong customer service orientation with a focus on building relationships and providing solutions.

• Experience with cash handling and operating a point-of-sale (POS) system.

Preferred Skills:

• Previous retail sales experience, particularly in a consultative or custom product environment.

• Experience selling complex products or services that require understanding customer needs and offering tailored solutions.

• Familiarity with art or design principles is a plus for custom framing consultations.

📝 Enhancement Note: The requirements highlight practical, hands-on skills over formal education, aligning with a part-time, entry-level retail position. The emphasis on "basic computer skills" and "basic measuring skills" suggests that a willingness to learn and adapt is key. The preferred skills indicate that prior sales or consultative experience will be advantageous.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate successful customer engagement leading to sales, ideally with examples of consultative selling or problem-solving in a retail context.

• Showcase examples of maintaining organized workspaces or managing inventory, reflecting attention to detail and process adherence.

Process Documentation:

• Candidates should be prepared to discuss their understanding of following Standard Operating Procedures (SOPs) and how they ensure consistency and quality in their work.

• Ability to articulate how they would approach learning and executing new processes or operational tasks as required by the role.

📝 Enhancement Note: For an entry-level, part-time role like this, a formal portfolio is generally not expected. Instead, candidates should be ready to discuss their past experiences and how they align with the job requirements, particularly their ability to follow instructions, learn new skills, and interact with customers effectively. The focus is on demonstrating a capacity to execute defined processes.

💵 Compensation & Benefits

Salary Range: Based on industry standards for part-time retail framers in El Paso, Texas, and considering the entry-level nature of the role, a typical hourly wage would range from $10.00 to $14.00 per hour. This estimate accounts for the specific skills required (framing, measuring) and the retail environment.

Benefits:

• Medical, Dental, and Vision Insurance: Comprehensive health coverage options.

• Paid Time Off (PTO): Accrued leave for vacation, sick days, or personal needs.

• Tuition Assistance: Support for continuing education and professional development.

• Generous Employee Discounts: Significant savings on Michaels products.

• Potential for advancement within the retail operations structure.

Working Hours: This is a part-time position. While the specific number of hours per week is not stated, part-time roles typically range from 15-30 hours. Working hours will include nights, weekends, and early mornings, as is common in retail operations.

📝 Enhancement Note: The salary range is an estimate based on publicly available data for similar retail positions in the El Paso area and the specific skill set. The benefits listed are directly from the provided text and are typical for a company of Michaels' size, even for part-time employees. The working hours are confirmed as part-time, with the expectation of varied shifts.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail (Arts & Crafts, Custom Framing)

Company Size: Large (Over 1,300 stores in North America)

Founded: 1973, headquartered in Irving, Texas. Michaels is a well-established leader in the arts and crafts retail sector, also owning Artistree for custom framing.

Team Structure:

• The framing operations are integrated within a retail store environment. The framing specialist will likely work as part of a broader store team, reporting to a Store Manager or Assistant Store Manager, with potential direct oversight from a Framing Department Lead if applicable.

• Collaboration will occur with sales associates, cashiers, and potentially inventory specialists within the same store.

Methodology:

• Emphasis on data-driven customer engagement through "Elevated ABC Deliver."

• Adherence to strict Standard Operating Procedures (SOPs) for consistent quality and compliance.

• Focus on efficient workflow for both sales consultation and production in the framing department.

Company Website: https://www.michaels.com/

📝 Enhancement Note: Michaels operates within the arts and crafts retail sector, with a strong specialization in custom framing. The company culture emphasizes creativity, customer engagement, and operational efficiency through established procedures. The team structure is typical for a retail chain, with a focus on store-level operations.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level, part-time position focused on a specialized retail function (custom framing). It serves as a foundational role within the retail operations of Michaels.

Reporting Structure: Typically reports to a Store Manager or an Assistant Store Manager, potentially with guidance from a designated Framing Manager or Lead if the store structure supports it.

Operations Impact: The Framer directly impacts customer satisfaction and revenue through high-quality custom framing services and by contributing to the overall store sales performance. Effective framing consultation and production can drive significant ticket averages and customer loyalty.

Growth Opportunities:

• Skill Specialization: Deepen expertise in custom framing techniques, design, and customer consultation.

• Retail Leadership: Potential to move into roles like Framing Department Lead, Key Holder, Assistant Store Manager, or Store Manager, with further training and demonstrated performance.

• Cross-Functional Experience: Gain broader retail operational experience across different store departments.

• Learning & Development: Access to company training programs, including those for sales techniques and operational processes.

📝 Enhancement Note: The growth path for a Part-Time Framer at Michaels is primarily within the retail operations framework of the company. Advancement hinges on mastering the core framing skills, excelling in customer service and sales, and demonstrating a capacity for additional retail responsibilities.

🌐 Work Environment

Office Type: A climate-controlled public retail store setting. The framing shop area is a dedicated workspace within the store.

Office Location(s): El Paso, Texas, specifically the store at 811 Sunland Park Dr.

Workspace Context:

• The primary workspace is the retail floor and the dedicated framing area within the store. This includes customer interaction zones, display areas, and the production space for framing.

• The framing shop is equipped with specialized tools like a glass cutter and heat press, requiring careful operation and adherence to safety protocols.

• Opportunities for interaction with a diverse customer base and collaboration with fellow store team members.

Work Schedule: This is a part-time role with variable hours, including nights, weekends, and early mornings. Flexibility in scheduling is often a requirement for retail positions of this nature.

📝 Enhancement Note: The work environment is typical for a specialty retail store, combining customer-facing duties with hands-on production in a designated area. The framing shop requires specific equipment and safety awareness. The schedule is variable and part-time.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of the application and resume, focusing on relevant experience (retail, customer service, basic technical skills).

• In-Person Interview: This will likely involve a conversation with the Store Manager or Assistant Manager. Expect questions about customer service scenarios, problem-solving, and your interest in custom framing.

• Skills Assessment/Demonstration: You may be asked to demonstrate basic measuring skills or discuss your understanding of tools like a glass cutter. A practical exercise or a discussion about your approach to custom framing consultation might occur.

• Team Interaction: You might meet other team members to assess cultural fit and collaborative potential.

Portfolio Review Tips:

• While a formal portfolio isn't typically required for this role, be prepared to discuss specific examples from past jobs or personal projects that demonstrate:
  • Customer Service Excellence: How you've handled difficult customers, exceeded expectations, or built rapport.
  • Problem-Solving: Situations where you identified an issue and implemented a solution.
  • Attention to Detail: How you ensure accuracy in tasks like measuring or order fulfillment.
  • Technical Aptitude: Any experience with tools, equipment, or hands-on tasks.

Challenge Preparation:

• Be ready to discuss how you would approach a customer looking for custom framing advice. Consider their needs, budget, and aesthetic preferences.

• Think about how you would handle a situation where a customer is unhappy with a framing order or needs a rush job.

• Prepare to discuss your understanding of "Standard Operating Procedures" (SOPs) and why they are important in a retail environment.

📝 Enhancement Note: The interview process for this role will likely be practical and focused on assessing customer service skills, technical aptitude, and cultural fit within a retail store environment. Candidates should highlight any relevant hands-on experience or a strong willingness to learn.

🛠 Tools & Technology Stack

Primary Tools:

• Framing Equipment: This includes specialized machinery for cutting mats, assembling frames, and potentially heat presses for certain applications. Familiarity or ability to learn is key.

• Glass Cutter: Essential tool for cutting glass or acrylic to size for framing.

• Measuring Tools: Rulers, tape measures, and potentially digital measuring devices for precise measurements.

Analytics & Reporting:

• Point of Sale (POS) System: For processing transactions, managing sales data, and potentially customer orders.

• Basic Computer Skills: For accessing company systems, employee portals, and potentially design software.

CRM & Automation:

• While not a heavy CRM role, customer interactions are key. "Elevated ABC Deliver" suggests a structured approach to customer relationship management within the sales process.

• Omni-channel order fulfillment systems for managing online orders picked up or shipped from the store.

📝 Enhancement Note: The technology stack for this role is primarily focused on the specialized tools of the framing trade and standard retail POS systems. The emphasis is on practical, hands-on equipment and basic digital literacy.

👥 Team Culture & Values

Operations Values:

• Customer Focus: Prioritizing customer satisfaction and building relationships through personalized service and solutions.

• Creativity & Celebration: Supporting the company's mission to fuel the joy of creativity and celebration.

• Efficiency & Quality: Executing tasks, especially framing production, with precision and timeliness.

• Teamwork & Respect: Collaborating positively with colleagues and fostering an inclusive environment.

• Compliance & Safety: Adhering to SOPs and safety protocols to ensure a secure and well-run operation.

Collaboration Style:

• Cross-functional integration: Working seamlessly with other store team members to support overall store operations and customer experience.

• Process adherence: Contributing to a culture where SOPs are followed consistently for reliable outcomes.

• Knowledge sharing: Willingness to share insights and learn from colleagues, particularly regarding framing techniques or customer interactions.

📝 Enhancement Note: The culture at Michaels emphasizes a blend of creative spirit, customer-centricity, and operational discipline. Team members are expected to be collaborative and respectful, contributing to a positive and productive store environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Sales and Production: Effectively managing time between customer consultations, order taking, and the physical production of framing orders.

• Technical Skill Acquisition: Quickly learning to operate framing equipment and mastering precise measuring and cutting techniques.

• Customer Expectations Management: Handling diverse customer needs, budgets, and timelines for custom framing projects.

• Physical Demands: Performing physically demanding tasks such as lifting heavy items and standing for extended periods.

Learning & Development Opportunities:

• Framing Expertise: Comprehensive training on custom framing techniques, materials, and design principles.

• Sales and Customer Service Skills: Development through the "Elevated ABC Deliver" program and ongoing coaching.

• Retail Operations Knowledge: Exposure to various aspects of store management, inventory, and customer flow.

• Potential for Advancement: Clear pathways to more senior roles within Michaels' retail structure.

📝 Enhancement Note: The role presents opportunities to develop specialized skills in custom framing and gain broad retail operational experience. Challenges are typical for a hands-on, customer-facing retail position, requiring adaptability and a strong work ethic.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you helped a customer find the perfect solution for their needs." (Focus on consultative selling and problem-solving.)

• "How do you ensure accuracy when taking measurements or completing detailed tasks?" (Highlight attention to detail and process.)

• "Imagine a customer wants to frame a valuable piece of art but has a limited budget. How would you approach this?" (Demonstrate understanding of offering solutions and managing expectations.)

Company & Culture Questions:

• "Why are you interested in working for Michaels, specifically in custom framing?" (Express enthusiasm for creativity and customer service.)

• "How do you handle working in a fast-paced retail environment with varied tasks?" (Highlight adaptability and time management.)

Portfolio Presentation Strategy:

• Be ready to verbally walk through any relevant past experiences that demonstrate your skills in customer service, sales, attention to detail, or technical/hands-on tasks.

• For any personal projects involving crafts, design, or meticulous work, be prepared to describe your process and the attention to detail involved.

• Express your eagerness to learn the specifics of custom framing and operate the associated equipment.

📝 Enhancement Note: Interview preparation should focus on showcasing strong customer service aptitude, a meticulous approach to tasks, and a genuine interest in the creative aspect of custom framing. Be prepared to discuss specific examples and articulate your problem-solving process.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Michaels careers portal via the provided link.

• Resume Optimization: Tailor your resume to highlight any customer service, sales, hands-on, or detail-oriented experience. Use keywords from the job description such as "customer service," "sales," "measuring skills," "retail operations," and "attention to detail."

• Portfolio Preparation (Verbal): Be ready to verbally present examples from your past experiences that align with the role's requirements, focusing on customer interaction, problem-solving, and meticulous work.

• Company Research: Familiarize yourself with Michaels' products, services (especially custom framing), and core values to demonstrate genuine interest and cultural alignment. Understand their mission related to creativity and celebration.

• Interview Practice: Practice answering common retail interview questions, focusing on behavioral examples and your approach to customer service and operational tasks.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.