Nurse Clinical Coordinator - UI Heath Care Solon | Tipton | West Branch Family Medicine Clinics

📍 Job Overview

Job Title: Nurse Clinical Coordinator - UI Health Care Solon | Tipton | West Branch Family Medicine Clinics

Company: University of Iowa

Location: Iowa City, Tipton, West Branch, Solon, Iowa, United States

Job Type: Full-time

Category: Healthcare Operations / Clinical Management

Date Posted: 2026-09-04

Experience Level: Mid-Level (1-3 years required, 1-3 years desired)

Remote Status: On-site

🚀 Role Summary

• This role is a key leadership position within the University of Iowa Community Clinics (UICC), focusing on nursing oversight and operational excellence across multiple family medicine locations.

• The Nurse Clinical Coordinator will drive patient-centered care by coordinating nursing services, managing clinical staff, and implementing strategic initiatives to enhance patient outcomes and clinic efficiency.

• This position requires a blend of clinical expertise, leadership acumen, and operational management skills to ensure seamless delivery of primary and specialized patient care.

• The role involves significant stakeholder communication, acting as a liaison between clinical staff, medical teams, patients, and UICC leadership to foster a collaborative and high-performing care environment.

📝 Enhancement Note: While the title is "Nurse Clinical Coordinator," the responsibilities extend beyond direct patient care to encompass significant operational and leadership duties, aligning it with a healthcare operations management track. The focus on multiple clinic locations and staff management indicates a need for strong organizational and process optimization skills.

📈 Primary Responsibilities

• Provide nursing leadership and direct oversight for primary and specialized patient care populations served within UI Community Clinics and Clinical Outreach programs.

• Act as a clinical nurse expert, facilitating communication between medical staff, management, patients, and their families to ensure excellent customer service and care delivery.

• Serve as a key liaison for disseminating information and providing education to the clinical care team, promoting best practices and continuous improvement.

• Collaborate with nursing, medical staff, and other health professionals in the planning, delivery, and evaluation of care for diverse patient populations.

• Lead nursing personnel in the execution of specialized patient procedures and the implementation of comprehensive care management plans.

• Drive evidence-based practice by leading or participating in projects within specialty areas and collaborating with relevant staff to implement practice changes.

• Develop and manage clinic staffing schedules, represent the clinic at daily staffing huddles, and proactively troubleshoot staffing gaps to identify and implement solutions.

• Support new initiatives, including service line expansions, new clinic openings, and the integration of new providers, ensuring smooth operational transitions.

• Participate in the recruitment, development, and performance management of clinical staff, fostering a culture of growth and accountability.

• Apply expertise in communication to provide real-time feedback and direction to clinical staff, enhancing team performance and patient care.

• Troubleshoot and manage facility issues in real-time, ensuring a safe and functional clinical environment.

• Actively participate in and contribute to Quality Improvement (QI) initiatives, identifying areas for enhancement and implementing process changes.

• Provide direct patient care and nurse triage responsibilities as needed, demonstrating flexibility by floating to other clinics to meet demand.

• Ensure adherence to internal and regulatory policies and guidelines, maintaining compliance in all clinical operations.

📝 Enhancement Note: The responsibilities highlight a blend of clinical duties and significant management functions. The emphasis on scheduling, staff development, process improvement, and liaising with various stakeholders points to a role that requires strong operational planning, resource management, and communication skills, typical of a healthcare operations or clinical management position.

🎓 Skills & Qualifications

Education:

• A Baccalaureate degree in Nursing (BSN) is required. Experience:

• 1-3 years of nursing experience is required.

• 1-3 years of experience in patient care, particularly in ambulatory specialty, family medicine, or pediatrics is desired.

• Demonstrated leadership and training skills are desired.

• Familiarity with UI Health Care and ambulatory clinic workflows is desired. Required Skills:

• Valid license to practice nursing in the state of Iowa.

• Current Driver's License and ability to meet UI Fleet Safety Standards.

• Excellent organization and time management skills, essential for managing multiple clinics and staff schedules.

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and general internet navigation.

• Excellent written and verbal communication skills for effective stakeholder interaction and information dissemination.

• Availability to provide support to other clinical locations based on clinical hours/need, demonstrating flexibility. Preferred Skills:

• Excellent interpersonal skills for building rapport with patients, families, and healthcare workers.

• Professional nursing certification is desired, demonstrating advanced expertise and commitment.

📝 Enhancement Note: The requirement for a BSN and 1-3 years of nursing experience indicates a mid-level professional. The desired experience in ambulatory care and leadership skills suggests that candidates with prior experience in similar settings or with supervisory responsibilities will be highly competitive. The explicit mention of Microsoft Office and fleet safety standards are practical requirements for this operational role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrations of successful patient care coordination across multiple sites, highlighting efficiency gains and improved patient flow.

• Examples of implemented process improvements in clinical workflows, supported by data showing enhanced patient outcomes or reduced operational costs.

• Case studies detailing how you've managed clinical staff schedules, addressed staffing gaps, and optimized team performance.

• Evidence of leading or contributing to Quality Improvement (QI) initiatives, including problem identification, solution implementation, and outcome measurement.

• Documentation of experience in staff development, including training, performance feedback, and recruitment processes. Process Documentation:

• Showcase examples of workflow design or optimization for clinical processes, such as patient triage, care management, or patient education delivery.

• Illustrate your approach to ensuring adherence to internal and regulatory policies and guidelines within a clinical setting.

• Provide examples of how you've facilitated communication and information dissemination among clinical staff, medical teams, and leadership.

📝 Enhancement Note: For a Nurse Clinical Coordinator role with operational responsibilities, a portfolio demonstrating process management, leadership in quality improvement, and staff coordination is crucial. Candidates should be prepared to present concrete examples of how they have improved clinic operations and patient care delivery, showcasing analytical and problem-solving skills.

💵 Compensation & Benefits

Salary Range:

• The position is classified under Pay Grade 4B, with specific salary details available via the University of Iowa's pay plan structure (https://hr.uiowa.edu/pay/plans). Based on industry benchmarks for similar roles in Iowa with 1-3 years of experience, a competitive salary range for this position is estimated to be between $65,000 - $85,000 annually. Benefits:

• Regular salaried position with comprehensive fringe benefits.

• Paid vacation leave.

• Sick leave accrual.

• Health insurance options.

• Dental insurance options.

• Life insurance options.

• Disability insurance options.

• Generous employer contributions into retirement plans.

• Access to University of Iowa's extensive work-life resources.

• Free on-site parking at clinic locations. Working Hours:

• 40 hours per week.

• Schedule: Monday – Friday, with variable hours typically between 7:30 AM and 5:00 PM.

• No weekends, on-call time, or holidays are required, offering a predictable work schedule.

📝 Enhancement Note: The salary range is an estimation based on the provided pay grade structure and general market data for similar nursing leadership roles in the specified region. The University of Iowa offers a robust benefits package typical of large public institutions, with a strong emphasis on retirement contributions and work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare (Academic Medical Center / Community Clinics)

Company Size: Large (University of Iowa employs thousands of individuals across various departments and campuses). The UICC network itself comprises 38 community clinics.

Founded: The University of Iowa was founded in 1847, indicating a long-standing institution with established operational frameworks and a commitment to community service.

Team Structure:

• The Nurse Clinical Coordinator will be part of the University of Iowa Community Clinics (UICC) operational team, likely reporting to a Clinic Manager or Director of Operations.

• The role involves direct supervision and leadership of nursing personnel within the Solon, Tipton, and West Branch Family Medicine Clinics.

• Close collaboration is expected with physicians, advanced practice providers, administrative staff, and other healthcare professionals across these clinics and potentially other UICC locations. Methodology:

• The role emphasizes a patient-centered approach to care delivery, consistent with academic medical center values.

• Operations are driven by evidence-based practices and a commitment to Quality Improvement (QI) initiatives.

• Data-driven decision-making is likely a core component, especially in performance management and process optimization.

• Collaboration and team-based care are fundamental to the operational model.

Company Website: https://uiowa.taleo.net/careersection/2b/jobdetail.ftl?job=26003610&lang=en

📝 Enhancement Note: The University of Iowa's extensive history and large institutional size suggest a structured environment with established protocols and opportunities for professional development within a large healthcare system. The focus on community clinics highlights a mission-driven approach to healthcare accessibility.

📈 Career & Growth Analysis

Operations Career Level: This position represents a mid-level management role within the nursing and healthcare operations framework. It requires clinical expertise combined with leadership and administrative responsibilities, serving as a stepping stone for further advancement in clinical management or operations leadership.

Reporting Structure: The Nurse Clinical Coordinator will likely report to a Clinic Manager, Director of Nursing, or a similar operational leader within UICC. They will directly manage and provide guidance to the nursing staff within their assigned clinics.

Operations Impact: This role has a direct impact on the efficiency, quality, and patient experience within the Solon, Tipton, and West Branch Family Medicine Clinics. By optimizing staffing, processes, and team collaboration, the Coordinator contributes to improved patient outcomes, operational cost-effectiveness, and the overall success of the UICC's community outreach mission.

Growth Opportunities:

• Clinical Management Specialization: Potential to move into roles managing larger clinic portfolios, multiple sites, or specialized departments within UICC.

• Operations Leadership: Advancement into broader operational management roles, such as Clinic Administrator or Director of Operations for community clinics.

• Quality Improvement Expertise: Development into specialized roles focused on healthcare quality, patient safety, and process excellence.

• Advanced Education/Certification: Opportunities to pursue further education or certifications in nursing leadership, healthcare administration, or specific clinical specialties.

📝 Enhancement Note: The role offers a clear pathway for nurses to transition into leadership and operational management. The emphasis on managing multiple clinics and staff provides valuable experience for aspiring healthcare administrators or clinical operations managers.

🌐 Work Environment

Office Type: This is an on-site role requiring the coordinator to be present and active within multiple family medicine clinics (Solon, Tipton, West Branch). The environment will be a dynamic clinical setting.

Office Location(s):

• Solon, Iowa

• Tipton, Iowa

• West Branch, Iowa

• While based primarily in these locations, the role may require floating to other clinical locations as needed. Workspace Context:

• The workspace will be a busy, patient-facing clinical environment, requiring adaptability and the ability to manage multiple priorities simultaneously.

• Collaboration with diverse healthcare professionals (physicians, nurses, administrative staff) will be a daily aspect.

• Access to standard office technology (computers, phones) and clinical systems will be provided.

• The role requires physical presence to oversee operations, staff, and patient care directly. Work Schedule:

• A structured 40-hour work week, Monday through Friday, with operational hours typically between 7:30 AM and 5:00 PM.

• The absence of weekend, on-call, or holiday duties offers a significant work-life balance advantage compared to many clinical roles.

📝 Enhancement Note: The multi-clinic responsibility is a key aspect of the work environment, demanding strong logistical skills and the ability to manage operations across different physical locations. The predictable weekday schedule is a notable benefit for work-life integration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of application materials (resume, cover letter) to assess qualifications against required and desired criteria.

• Phone/Video Interview: Discussion with a hiring manager (e.g., Shaye Short) to gauge experience, leadership style, and understanding of clinical operations.

• On-site Interview/Panel Interview: This may involve meeting with key stakeholders, including clinic managers, physicians, and potentially HR representatives. Expect questions focused on clinical leadership, operational problem-solving, staff management, and patient care scenarios.

• Portfolio Presentation: Candidates may be asked to present a selection of their work, showcasing process improvements, QI initiatives, or leadership examples.

• Final Decision: Based on overall assessment of skills, experience, cultural fit, and performance during the interview process.

Portfolio Review Tips:

• Highlight Process Improvement: Showcase specific examples of how you've analyzed clinical workflows, identified inefficiencies, and implemented changes that improved patient care, efficiency, or staff satisfaction. Use the STAR method (Situation, Task, Action, Result).

• Quantify Achievements: Whenever possible, use data and metrics to demonstrate the impact of your work. For example, "Reduced patient wait times by 15%," or "Improved staff adherence to scheduling protocols by 20%."

• Demonstrate Leadership: Provide examples of how you've mentored, trained, or managed clinical staff, resolved conflicts, and fostered a positive team environment.

• Quality Improvement Focus: Detail your involvement in QI projects, including your specific role, the methodology used, and the quantifiable outcomes achieved.

• Tailor to the Role: Emphasize experience with ambulatory care, family medicine, or multi-site clinic management.

Challenge Preparation:

• Be prepared for situational questions related to managing difficult staff situations, handling patient complaints, addressing operational bottlenecks, or responding to unexpected staffing shortages.

• Practice articulating your approach to patient triage, care coordination, and ensuring regulatory compliance.

• Review common QI methodologies (e.g., PDSA cycles) and be ready to discuss your experience applying them.

📝 Enhancement Note: The emphasis on a resume and cover letter addressing qualifications is standard, but the mention of "submission relevant materials" suggests a portfolio or supporting documents might be highly valued. Candidates should prepare to articulate their operational and leadership successes with concrete examples.

🛠 Tools & Technology Stack

Primary Tools:

• Electronic Health Records (EHR) System: Proficiency with a major EHR system is essential, likely Epic, Cerner, or a similar platform used by UI Health Care. This includes navigating patient charts, managing schedules, and documenting care.

• Microsoft Office Suite: Essential for administrative tasks, scheduling, reporting, and communication (Word, Excel, PowerPoint, Outlook).

• Time Tracking/Scheduling Software: Experience with systems used for creating clinic staffing schedules and managing employee time off.

• Communication Platforms: Familiarity with internal communication tools for staff coordination and information sharing.

Analytics & Reporting:

• Reporting Tools within EHR: Ability to extract basic reports on patient volume, clinic throughput, and staff performance.

• Excel for Data Analysis: Capability to perform basic data analysis and create simple reports or charts from collected data.

CRM & Automation:

• While not explicitly a CRM role, understanding patient relationship management principles is beneficial.

• Experience with workflow automation within clinical settings, if any, would be a plus, particularly for improving efficiency in administrative or patient communication processes.

📝 Enhancement Note: The core technology will be the EHR system. Proficiency here is non-negotiable. The role also requires strong foundational skills in Microsoft Office for administrative and reporting functions. Familiarity with scheduling software is also critical.

👥 Team Culture & Values

Operations Values:

• Patient-Centered Care: A primary focus on delivering high-quality, compassionate care tailored to individual patient needs, reflecting the mission of UI Health Care.

• Excellence & Quality: Commitment to high standards in clinical practice, operational efficiency, and patient outcomes, driven by continuous improvement initiatives.

• Collaboration & Teamwork: Fostering a supportive and cooperative environment where all team members contribute to shared goals, essential for managing multiple clinics.

• Integrity & Accountability: Upholding ethical standards, regulatory compliance, and taking ownership of responsibilities within the clinical and operational framework.

• Innovation & Adaptability: Embracing new initiatives, evidence-based practices, and adapting to evolving healthcare needs and technologies.

Collaboration Style:

• Cross-Functional Integration: The role demands strong collaboration with physicians, nurses, administrative staff, and potentially other departments within UI Health Care to ensure seamless patient care and operational flow.

• Open Communication: Encouraging direct, clear, and respectful communication among staff, leadership, and patients to address issues promptly and build trust.

• Feedback Culture: Participating in and fostering a culture where constructive feedback is shared and utilized for process improvement and professional development.

• Proactive Problem-Solving: Working collaboratively to identify potential issues before they impact patient care or operations and developing proactive solutions.

📝 Enhancement Note: The University of Iowa's culture likely emphasizes academic rigor, research, and community service, translating into a professional environment that values continuous learning, evidence-based practice, and a strong commitment to patient well-being.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Multiple Locations: Coordinating operations, staffing, and communication across three distinct family medicine clinics requires exceptional organizational and logistical skills.

• Staff Management & Development: Leading and motivating a diverse clinical team, addressing performance issues, and ensuring consistent quality of care across all sites.

• Balancing Clinical Needs with Operational Demands: Effectively allocating time between direct patient care, administrative duties, leadership responsibilities, and process improvement initiatives.

• Adapting to Evolving Healthcare Practices: Staying current with clinical best practices, regulatory changes, and technological advancements to ensure optimal patient care and operational compliance.

• Ensuring Consistent Patient Experience: Maintaining a high standard of care and patient satisfaction across all three clinic locations, despite potential variations in resources or staff.

Learning & Development Opportunities:

• Leadership Development Programs: Access to University of Iowa's internal leadership training and development resources.

• Clinical Specialization: Opportunities to deepen expertise in ambulatory care, family medicine, or specific patient populations through internal training or external certifications.

• Quality Improvement Training: Participation in QI workshops and initiatives to enhance skills in process analysis, data interpretation, and change management.

• Mentorship: Potential to be mentored by experienced healthcare administrators or senior nursing leaders within the UI Health Care system.

• Cross-Clinic Exposure: Gaining broad experience by working across multiple clinic settings, understanding diverse operational models and patient demographics.

📝 Enhancement Note: The challenges presented are typical for multi-site operational roles, requiring strong resilience and problem-solving skills. The growth opportunities are robust, leveraging the resources of a large academic institution to foster career progression in healthcare management.

💡 Interview Preparation

Strategy Questions:

• Operational Strategy: "Describe your approach to developing and managing a clinical staffing schedule across multiple locations to ensure adequate coverage while managing costs." "How would you identify and address a recurring inefficiency in patient flow within a family medicine clinic?"

• Leadership & Team Management: "How do you provide constructive feedback to clinical staff? Describe a time you had to manage a challenging performance issue." "What strategies do you use to foster a collaborative team environment among nurses and support staff?"

• Problem-Solving: "A patient is experiencing a long wait time and is becoming agitated. How do you handle this situation?" "If a key piece of clinical equipment in one of your clinics malfunctions unexpectedly, what are your immediate steps?"

Company & Culture Questions:

• "What interests you about the University of Iowa Community Clinics and this specific role?"

• "How do you see your leadership style aligning with the values of a large academic medical institution like UI Health Care?"

• "Describe your experience with Quality Improvement initiatives. What role did you play, and what were the outcomes?" Portfolio Presentation Strategy:

• Structure Your Case Studies: Use the STAR method (Situation, Task, Action, Result) for each example. Clearly define the problem, your role, the actions you took, and the measurable outcomes.

• Focus on Operations & Leadership: Highlight examples related to staffing, process optimization, team management, QI projects, and cross-functional collaboration.

• Quantify Impact: Present data and metrics to support your achievements (e.g., percentage improvements, cost savings, patient satisfaction scores).

• Showcase Adaptability: Be ready to discuss how you handled unexpected challenges or adapted processes to meet changing needs.

• Tailor to the Role: Emphasize experience with ambulatory care, family medicine, or multi-site clinic management.

📝 Enhancement Note: Interview questions will likely assess clinical judgment, operational acumen, leadership capabilities, and alignment with the University of Iowa's mission and values. Preparing specific, data-backed examples from your experience will be critical.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the UIowa Taleo career portal.

• Resume & Cover Letter Optimization: Ensure your resume and cover letter meticulously address each of the "Required" and "Desired" qualifications listed in the job description. Use keywords from the job posting, such as "nursing leadership," "clinical coordination," "staff scheduling," and "quality improvement."

• Portfolio Preparation: Gather specific examples of your work that demonstrate your ability to manage clinical operations, lead teams, improve processes, and contribute to quality initiatives. This could include project summaries, process flowcharts, or data reports.

• Company Research: Familiarize yourself with the University of Iowa Community Clinics (UICC) mission, values, and the specific services offered by the Solon, Tipton, and West Branch Family Medicine Clinics. Understand their role within the larger UI Health Care system.

• Interview Practice: Rehearse answers to common interview questions, focusing on behavioral examples and using the STAR method. Practice articulating your operational strategies and leadership philosophy clearly and concisely.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.