New Grad Product Designer

📍 Job Overview

Job Title: New Grad Product Designer

Company: Meds

Location: Austin, TX

Job Type: Contract to Full-Time

Category: Product Design / UX/UI

Date Posted: 2026-08-26

Experience Level: Entry Level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• Design and refine user interfaces and user experiences for web and mobile platforms, focusing on key patient journeys such as onboarding, intake, and subscription management.

• Contribute to the expansion and maintenance of the company's internal design system to ensure visual consistency across all digital touchpoints.

• Collaborate closely with product managers, data analysts, and engineers to translate user insights and data into actionable design improvements.

• Develop high-fidelity mockups, interactive prototypes, and pixel-perfect UI components using Figma, adhering to brand guidelines.

📝 Enhancement Note: This role is specifically tailored for a recent graduate entering the Product Design field. The focus on "New Grad" implies a strong emphasis on foundational design skills, learning potential, and a structured approach to design problem-solving, rather than extensive prior professional experience. The "Contract to Full-Time" nature suggests an initial evaluation period.

📈 Primary Responsibilities

• Design intuitive and engaging user flows, wireframes, high-fidelity UI mockups, and interactive prototypes for both web and mobile applications.

• Optimize critical user journeys, including patient onboarding, telehealth intake forms, checkout processes, and recurring subscription management, to enhance user experience and conversion rates.

• Actively participate in design reviews, articulate design rationale, and incorporate constructive feedback from senior designers, product managers, and engineers.

• Utilize and contribute to BlueChew’s internal design system, ensuring consistent application of UI components, styles, and patterns across all digital products.

• Create visually precise UI components, responsive layouts, and subtle interactive micro-animations within Figma.

• Collaborate with Product Managers and Data Analysts to interpret user behavior data, heatmaps, and conversion metrics to inform data-driven design decisions.

• Assist in the planning and observation of usability testing sessions to gather valuable qualitative user feedback.

• Help design and evaluate A/B test variations to continuously improve platform conversion, retention, and overall user engagement.

• Work closely with front-end engineers to ensure accurate translation of design specifications into production code, fostering a collaborative development environment.

• Partner with Brand and Marketing teams to maintain aesthetic alignment with overarching brand guidelines and ensure a cohesive brand experience.

📝 Enhancement Note: The responsibilities highlight a blend of core UI/UX design tasks with a strong emphasis on data-driven optimization and cross-functional collaboration, typical of a growth-stage tech company in the DTC healthcare space. The mention of "BlueChew's internal design system" suggests a need for understanding and contributing to established design standards.

🎓 Skills & Qualifications

Education: Bachelor’s or Master’s degree in Human-Computer Interaction (HCI), Interaction Design, UI/UX Design, Graphic Design, or a closely related field. Recent graduates or those graduating within the next semester are encouraged to apply.

Experience: While this is a "New Grad" role, internship or co-op experience in product design, web design, or UX research is highly preferred, especially within tech, e-commerce, or Direct-to-Consumer (DTC) environments.

Required Skills:

• Proficiency in Figma, including advanced use of components, auto-layout, and prototyping features.

• Strong understanding of user-centered design processes and methodologies.

• Ability to create wireframes, high-fidelity mockups, and interactive prototypes.

• Solid grasp of fundamental design principles: typography, grid systems, color theory, layout hierarchy, and responsive web design.

• Familiarity with standard design tools such as Adobe Creative Cloud and collaborative platforms like Miro.

• Enthusiasm for building accessible and user-friendly healthcare products.

• Strong attention to detail and a curious, proactive mindset. Preferred Skills:

• Basic understanding of HTML/CSS capabilities and their implications for design implementation.

• Familiarity with mobile-first design principles and best practices.

• Knowledge of web accessibility guidelines (e.g., WCAG).

• Experience or understanding of analyzing user behavior data, heatmaps, and conversion metrics.

• Experience assisting with or conducting usability testing sessions.

• Familiarity with designing and evaluating A/B test variations.

📝 Enhancement Note: The requirements emphasize practical tool proficiency (Figma) and foundational design knowledge, aligning with a junior role. The preference for internships and specific industry experience (tech, e-commerce, DTC) suggests the company values applied learning and domain exposure.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A digital portfolio is mandatory, clearly demonstrating a solid grasp of user-centered design processes.

• Showcase wireframing, visual design, and interactive prototyping skills through diverse project examples.

• Include detailed case studies that effectively illustrate your problem-solving process, design iterations, and the rationale behind your design decisions.

• Projects should highlight your ability to translate user needs and business goals into effective digital solutions. Process Documentation:

• Case studies should articulate the problem statement, your role, the design process undertaken (research, ideation, prototyping, testing), key challenges, and the final outcome.

• Demonstrate how you have applied design principles and tools to achieve specific user experience or business objectives.

• Highlight your understanding of design system principles and how you've contributed to or utilized design systems in past projects.

📝 Enhancement Note: For a "New Grad" role, the portfolio is critical for demonstrating potential and foundational skills. Emphasis on "problem-solving process" within case studies is key, showing how the candidate thinks, not just the final output.

💵 Compensation & Benefits

Salary Range: For a New Grad Product Designer role in Austin, TX, with a "Contract to Full-Time" arrangement, the estimated salary range typically falls between $60,000 - $85,000 annually for a full-time equivalent. This range can vary based on the specific contract duration, the candidate's internship experience, and the company's compensation structure.

Benefits: Specific benefits for this "Contract to Full-Time" role will likely evolve. During the contract period, typical benefits may include:

• Competitive hourly rate or project-based compensation.

• Potential for health insurance coverage (depending on contract terms and duration).

• Opportunity for conversion to a full-time employee with a comprehensive benefits package.

Upon conversion to full-time, candidates can expect a standard suite of benefits, which may include:

• Health, dental, and vision insurance.

• Paid time off (PTO) and holidays.

• 401(k) retirement plan with potential company match.

• Opportunities for professional development and continued learning.

• Access to company perks and potential equity options.

Working Hours: The standard working hours for this role are 40 hours per week, aligning with typical full-time employment expectations.

📝 Enhancement Note: Salary estimates are based on industry benchmarks for entry-level Product Designers in Austin, TX, considering the tech and DTC sectors. The "Contract to Full-Time" structure means benefits may be tiered, with a more comprehensive package offered upon conversion.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology / Consumer Technology (DTC - Direct-to-Consumer)

Company Size: Approximately 350 professionals. This indicates a mid-sized company that is past the startup phase but still experiencing significant growth and likely maintains an agile, dynamic environment.

Founded: While the founding date isn't specified, the company describes itself as "rapidly growing" and having "accelerated growth trajectory," suggesting a relatively modern, innovative company. Meds.com operates a suite of healthcare businesses, including BlueChew, leveraging scalable pharmacy, telemedicine, and e-commerce platforms.

Team Structure:

• The Product Design team is part of a larger Product organization, collaborating closely with Product Management, Engineering, and Data Analysis.

• As a "New Grad" role, the designer will likely report to a Senior Designer or Design Lead, receiving mentorship and guidance.

• Cross-functional collaboration is a core aspect, involving frequent interaction with Brand, Marketing, and Engineering teams to ensure cohesive product and brand experiences. Methodology:

• Data-Driven Design: The company emphasizes using user behavior data, heatmaps, conversion metrics, and A/B testing to inform design decisions and optimize user journeys.

• User-Centered Approach: Design efforts are focused on improving the patient experience, from initial conversion to ongoing account management.

• Agile Development: Given the "rapidly growing" nature and focus on technology platforms, an agile or iterative development process is highly probable, requiring designers to adapt quickly and work closely with engineering.

Company Website: http://meds.com/

📝 Enhancement Note: The company's focus on healthcare technology and DTC models suggests a culture that values innovation, rapid iteration, and a strong understanding of customer needs within a regulated industry. The size implies opportunities for impact without being lost in a large corporate structure.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level (New Grad) Product Designer position. It's designed for individuals at the beginning of their careers, focusing on foundational skill development, learning core design processes, and contributing to established projects under guidance.

Reporting Structure: The New Grad Product Designer will likely report to a Senior Product Designer, Design Manager, or Head of Product Design. This structure provides mentorship and structured feedback essential for early-career development.

Operations Impact: While not a traditional "Revenue Operations" or "Sales Operations" role, this Product Designer role has a significant impact on revenue and business success through conversion rate optimization, user retention, and enhancing the overall patient experience. Well-designed digital touchpoints directly influence customer acquisition, engagement, and lifetime value.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas such as user research, interaction design, design systems, or even front-end development collaboration.

• Career Progression: Clear path from New Grad Designer to Product Designer, potentially leading to Senior Product Designer, UX Lead, or Design Manager roles within Meds.com as the company grows.

• Learning & Development: Access to mentorship from experienced designers, potential for training, workshops, and exposure to high-growth DTC and healthcare tech environments.

• Project Ownership: As experience grows, opportunities to take ownership of specific features or product areas, leading to increased responsibility and impact.

📝 Enhancement Note: The "New Grad" designation is key here. Growth opportunities will focus on building a strong foundation and developing core competencies in product design within a fast-paced, data-driven environment.

🌐 Work Environment

Office Type: The role is designated as "On-site" in Austin, TX. This suggests a traditional office-based work environment, which often fosters stronger team collaboration and mentorship opportunities, particularly for junior roles.

Office Location(s): Austin, TX. This is a major tech hub, offering a dynamic professional ecosystem.

Workspace Context:

• Collaborative Environment: Working on-site facilitates direct interaction and collaboration with senior designers, product managers, engineers, and marketing teams, crucial for learning and project success.

• Tools and Technology: Access to industry-standard design software (Figma, Adobe Creative Suite) and collaboration tools (Miro) is expected. The company utilizes cutting-edge technology for its platforms.

• Team Interaction: Regular in-person design reviews, brainstorming sessions, and project sync-ups are likely part of the daily routine, promoting knowledge sharing and team cohesion.

Work Schedule: The role is full-time, with standard working hours (expected to be 40 hours per week). While not explicitly stated, a fast-paced tech environment may sometimes require flexibility, though the "New Grad" focus typically implies a structured schedule with reasonable work-life balance expectations.

📝 Enhancement Note: The on-site requirement is significant for a "New Grad" role, emphasizing the company's preference for hands-on mentorship and team integration in the early stages of a designer's career.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit resume and a link to your digital portfolio.

• Portfolio Review: Initial screening will heavily focus on your portfolio to assess design process, skills, and problem-solving abilities.

• Hiring Manager/Team Interview: Discuss your portfolio projects in detail, focusing on your thought process, contributions, and how you approached design challenges. This may include behavioral questions.

• Design Challenge/Exercise: You may be given a small design problem to solve or asked to critique an existing design, demonstrating your design thinking and communication skills.

• Cross-functional Interviews: Meet with Product Managers, Engineers, or Marketing stakeholders to assess collaboration style and understanding of business goals.

• Final Interview: Potentially with senior leadership to discuss cultural fit and long-term potential.

Portfolio Review Tips:

• Showcase Process: For each project, clearly outline the problem, your role, the steps you took (research, ideation, wireframing, testing, iteration), and the final solution. Emphasize why you made certain decisions.

• Highlight Impact: Quantify results where possible (e.g., "improved conversion by X%", "reduced task completion time by Y%"). For a new grad, this could be based on hypothetical improvements or results from academic projects.

• Visual Clarity: Ensure your portfolio is well-organized, visually appealing, and easy to navigate. Use high-quality visuals and clear descriptions.

• Tailor to Role: Emphasize projects that align with the responsibilities mentioned in the job description (e.g., user flows for onboarding, checkout optimization, mobile interfaces).

• Tell a Story: Frame your projects as narratives that demonstrate your ability to think critically and solve problems effectively.

Challenge Preparation:

• Understand the Problem: If given a design challenge, take time to fully understand the brief, the target user, and the business objective.

• Think Aloud: If the challenge is live, verbalize your thought process. If it's a take-home, document your thinking clearly in your submission.

• Focus on Strategy: For a new grad, demonstrating a thoughtful approach and a clear strategy is often more important than a polished final deliverable.

• Leverage Core Skills: Apply your knowledge of user-centered design, Figma, and design fundamentals to the challenge.

📝 Enhancement Note: The emphasis on a strong portfolio and demonstrating the "problem-solving process" is critical for new graduates. The interview process likely involves multiple stages to assess both design skills and cultural fit in a collaborative environment.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI/UX design, wireframing, prototyping, and design system management. Proficiency in components, auto-layout, and prototyping is required.

• Adobe Creative Cloud: Familiarity is expected, likely for asset creation or specific graphic design tasks.

• Miro: Commonly used for collaborative whiteboarding, brainstorming, user journey mapping, and affinity diagramming.

Analytics & Reporting:

• While direct use might be limited for a new grad, familiarity with how data influences design is key.

The role requires collaboration with Data Analysts who will use tools for:

• User Behavior Analysis: Tools like Google Analytics, Mixpanel, Amplitude, or Hotjar (for heatmaps).
• A/B Testing Platforms: Tools used to set up and analyze experiment variations.

CRM & Automation:

• Not directly listed as a required tool for the designer, but understanding that the company operates e-commerce and subscription platforms implies integration with CRM and marketing automation systems. The design work will interface with these systems.

📝 Enhancement Note: Figma is highlighted as the primary tool. The role requires understanding how to collaborate with data analysis and engineering, rather than necessarily being an expert in those specific tools.

👥 Team Culture & Values

Operations Values:

• Innovation & Growth: The company is "rapidly growing" and focused on "accelerated growth trajectory," suggesting a culture that embraces new ideas and continuous improvement.

• Patient-Centricity: A core mission is to "better patients' lives through innovative healthcare solutions," indicating a strong focus on user needs and ethical design within healthcare.

• Data-Driven Decision Making: Design decisions are informed by user data, analytics, and A/B testing, promoting a culture of evidence-based design.

• Collaboration & Teamwork: Emphasis on working "hand-in-hand" with engineers, marketers, and product managers highlights the value placed on cross-functional teamwork.

• Quality & Detail: The role requires a "detail-oriented" designer and emphasizes "pixel-perfect" UI components, suggesting a commitment to high-quality execution.

Collaboration Style:

• Integrated Teams: Designers work closely with Product Managers and Engineers throughout the product development lifecycle, fostering a cohesive "product team" approach.

• Feedback-Oriented: Participation in design reviews and incorporating constructive feedback is a key aspect, indicating an open and iterative feedback culture.

• Brand Alignment: Collaboration with Brand and Marketing ensures a unified brand voice and visual identity across all platforms.

• Cross-functional Communication: Regular interaction with various departments to ensure designs meet technical feasibility, business objectives, and brand standards.

📝 Enhancement Note: The company culture appears to be a blend of a fast-paced tech environment with a strong user-centric and mission-driven focus, particularly relevant in the healthcare sector.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively designing for patient needs while driving conversion and retention in a DTC model requires careful prioritization and trade-offs.

• Navigating a Growing Design System: Contributing to and maintaining a design system in a rapidly evolving company can be challenging but offers significant learning.

• Translating Complex Healthcare Information: Designing intuitive interfaces for potentially sensitive or complex healthcare topics (like telehealth intake) requires sensitivity and clarity.

• Rapid Iteration Cycles: The fast-paced environment means designs may need to be iterated upon quickly based on data and feedback.

Learning & Development Opportunities:

• Mentorship: Direct guidance from senior designers will be instrumental in developing core design skills and understanding industry best practices.

• Skill Enhancement: Opportunities to gain hands-on experience in user research, A/B testing, design system management, and data analysis interpretation.

• Industry Exposure: Working within the high-growth DTC healthcare tech sector provides valuable experience and insight into a dynamic market.

• Career Advancement: Potential to grow into more senior design roles and take on greater project responsibility within the expanding company.

📝 Enhancement Note: The challenges presented are typical for a junior designer in a growth-stage company, offering significant learning opportunities that align with the role's developmental focus.

💡 Interview Preparation

Strategy Questions:

• "Walk me through a project in your portfolio where you had to balance user needs with business objectives. How did you approach it, and what was the outcome?" (Focus on your decision-making process and how you used data/user feedback.)

• "Describe a time you received constructive criticism on your design. How did you incorporate that feedback?" (Demonstrates receptiveness to feedback and collaborative spirit.)

• "Imagine you're tasked with redesigning the BlueChew patient onboarding flow. What would be your first steps, and what key elements would you focus on?" (Tests your problem-solving approach and understanding of user journeys.)

• "How do you approach using a design system in your work? What are the benefits and potential drawbacks?" (Assesses your understanding of design systems and their practical application.) Company & Culture Questions:

• "Why are you interested in Meds.com and the healthcare/DTC industry?" (Show you've researched the company and understand its mission.)

• "How do you stay updated on design trends and best practices?" (Indicates a commitment to continuous learning.)

• "Describe your ideal team environment for collaboration." (Aligns your expectations with their collaborative culture.)

• "What does 'user-centered design' mean to you in practice?" (Tests your understanding of fundamental design philosophy.) Portfolio Presentation Strategy:

• Select 2-3 Strong Projects: Choose projects that best showcase your skills relevant to the job description and demonstrate your process.

• Structure Your Narrative: For each project, clearly state the problem, your role, the process, your contributions, challenges, and the results. Use visuals effectively.

• Be Prepared for Deep Dives: Anticipate questions about specific design choices, trade-offs, and how you handled constraints or feedback.

• Highlight Figma Proficiency: Be ready to discuss specific Figma features you used and how they aided your workflow.

• Emphasize Learning: For new grads, focus on what you learned from each project, even if the outcome wasn't perfect.

📝 Enhancement Note: Interview preparation should focus on articulating the design process, demonstrating problem-solving skills, and showcasing enthusiasm for the company's mission and industry. For a new grad, the emphasis is on potential and learning ability.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on jobs.lever.co.

• Customize Your Resume: Highlight relevant coursework, projects, internships, and technical skills (especially Figma) that align with the job description. Use keywords from the posting.

• Curate Your Portfolio: Ensure your digital portfolio is polished, easy to navigate, and prominently features case studies that demonstrate your user-centered design process, problem-solving abilities, and proficiency with Figma. Prioritize projects showcasing user flows, optimization, and UI design.

• Prepare Your Portfolio Walkthrough: Be ready to present and discuss 2-3 key projects from your portfolio during interviews, articulating your thought process, design decisions, and learnings. Practice explaining your contributions clearly and concisely.

• Research Meds.com and BlueChew: Understand the company's mission, products, target audience, and recent developments. Familiarize yourself with their existing digital presence to better tailor your application and interview responses.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.